# FullContact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FullContact the right Lead Management solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161228/FullContact-Data-Solutions/reviews --- FullContact 4 (76) [View alternatives](https://www.capterra.com/p/161228/FullContact-Data-Solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FullContact Ease of use 4.1 Customer Service 3.9 ## Pros and Cons in Reviews Sunitha H NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR Research, 201 - 500 employeesUsed the software for: 1-2 years. “Moreover, FullContact presents a variety of integration choices for different services, further streamlining the task of maintaining my contacts by ensuring they remain current and synchronized.“ June 4, 2023 RF Russell F CEOElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: I used a free trial. “Rather than helping me solve the problem their last message was "Good Luck to You!"“ December 14, 2023 RF Russell F CEOElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: I used a free trial. “Terrible tech support.“ December 14, 2023 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley N. B. Director of Public Policy Public Policy Used the software for: 2+ years ### "Great for updating contact databases. " October 20, 2017 5.0 It imports data found on the internet (such as social media profile URLs, web addresses, etc.) to your contact database. It also uses humans to import data from your business cards using a snapshot (and does so accurately). Pros This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. Cons One downside is that it could allow for more business cards uploads per month -- 50 is not enough. It should also automatically sync business accounts when individual accounts are updates. Additionally, more tips and resources on how to develop a good contact list would be nice. I also have to say that customer service is a bit slow. Review Source Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR Research Used the software for: 1-2 years ### "FullContact review " June 4, 2023 4.0 Pros I appreciate that FullContact offers extensive contact management tools that simplify accessing, organizing, and monitoring contacts within a single platform. Moreover, FullContact presents a variety of integration choices for different services, further streamlining the task of maintaining my contacts by ensuring they remain current and synchronized. Cons I can't think of anything in particular that I dislike about FullContact. It's a great service that has been very helpful and reliable. Review Source VR Verified Reviewer Broker Associate Real Estate Used the software for: 2+ years ### "Helpful for bi-directional sync of two Google Accounts; buggy; overpriced" March 26, 2019 3.0 Customer service is responsive and courteous, but they have not resolved any of the issues I've reached out about after considerable time and going back and forth with them. They credited me a whopping $1 for my troubles over multiple weeks with this known bug, which felt more like a slap in the face than an acknowledgement of my troubles :-/ Pros I'm not aware of another contact syncing service to keep multiple Google Contacts accounts synced. For this, it's helpful. It also tries to find additional contact information across the web and append it to contacts. This is mediocre. Cons The app's interface leaves a lot to be desired, and working inside it is difficult. It has bugs that make it taxing to go through your contacts 1 by 1. It's better as a back-end tool than an actual app for contact management. The app has no direct integration with LinkedIn or any other social network (other than FourSquare, which I had no idea even still existed). The Zapier zap integration is super limited. No IFTTT support. The Android App is buggy, and I had a lot of weird contact data issues when installing it (3 of my Google Accounts are also no that phone, so maybe that's an issue? Review Source Jason D. Founder & Managing Partner Used the software for: 2+ years ### "FullContact enhances my own service offering" May 16, 2018 5.0 Pros General simplicity; Ease of implementation; Rich data returned; Incredibly cool and interactive developer portal; Has multiple offering levels; Cons What everybody wants: for it to be cheaper ;) ; Before purchasing, understanding their different products was a bit arduous - i.e. enrich API vs contacts API. Review Source Paolo P. CEO Internet Used the software for: 2+ years ### "I have been using FullContact API since 2013 and I love it! " May 21, 2018 5.0 Pros Ease of use, very complete set of enriched data, very fast, great support, professional team, and compared to other companies it's just better. Cons I liked it more when I wasn't paying for the extra API calls for the contact updates. Sometimes returning wrong data about enriched contact. Review Source Ian K. Founder, Experimenter, and Contributor - CA Accelerator Computer Software Used the software for: 1-2 years ### "Good solution but not great pricing" May 15, 2018 4.0 Fuller more detailed profiles of users. Pros We get hits for contacts that give us a deeper understanding of those visiting our site and users within our tool. These insights help us to better form an understanding of our users and customers. Cons Price swings when we see no added value, the use cases added do not help us in any demonstrable way. We would move to another solution if we were jacked around again. Review Source Scott P. Chief Executive Officer Computer Software Used the software for: 2+ years ### "As the CEO I hear positive things from our development team vs negative" May 21, 2018 5.0 Pros It is very integral to the value we bring to customers and so the fact that it works and works fast and continues to get better Cons There has been changes every so often on pricing that makes us wonder if we are doing right package for us Review Source Chris V. President Design Used the software for: 2+ years ### "Simple, straightforward contact syncing" March 8, 2018 5.0 Pros For syncing contacts in multiple places, you can't beat FullContact. It's simple to set up, works with most providers, and has great Zapier integration so you can add contacts from multiple custom sources. Cons I'm suspect your contact database entries are used as the source of FullContact's contact enrichment API. It's a cool API that admittedly I may use in the future so I can't complain too much, but it is worth noting if you expect your contact data to be totally secure. Review Source Jennifer H. Real Estate Used the software for: Less than 6 months ### "Best contact information gatherer" January 27, 2016 4.0 If you need more information on any of your contacts, FullContact is the app for you. In my business, sometimes I only get an email address and/or a first name. Once I put it into FullContact, the magic begins. Lots of programs claim to scour the net to source missing contact info, but this one seems to be the best at it. From just an obscure email address I will be able to obtain a contact's name, social profiles, photo etc. Invaluable. Pros FullContact integrates with many other programs. I use the free version, which has been more than adequate so far. The premium version provides instant contact updates , while the free version states contacts are only scanned for updates monthly. The best thing about FullContact is their support. They have live chat and the reps are top notch. They really seem to care and know their stuff. I know that if I have an issue I will be able to get help. Cons Syncing with Google Contacts has created some duplication issues for me which are being looked into. Limited ability to create Zaps through Zapier, although they say they are working on expanding that. No integration with Outlook, but apparently that is also in the works. Review Source Victoria M. Communications Coordinator Research Used the software for: 1-2 years ### "Powerfull contact manager" August 10, 2018 5.0 I enjoy the ability to integrate FullContact within my Gmail window, making contact management quick and easy. I'm a heavy tags user, in order to categorize contacts by area of interest. Other team members found the learning curve too steep and preferred keeping track of contacts in excel than exporting mailing lists by category/tag, but I found this ability to be a huge benefit. Pros The ability to add tags and esoteric contact details are huge benefits Cons I didn't have any major complaints, but less technology-oriented staff found it difficult to manage and use the tool. Review Source Kevin F. Consultant Management Consulting Used the software for: 2+ years ### "Consolidate Your Contacts" February 24, 2019 5.0 Pros Hands down the best way to keep your contact lists in sync across platforms: from email to social media to Desktop contacts to cellphone Address Books. It also auto updates profiles with data available across social media accounts. Cons The free version doesn’t have some of the core features that really make FullContact my go-to tool. Review Source VR Verified Reviewer Alternative Medicine Used the software for: 1-2 years ### "One of the better contact managers" August 29, 2018 5.0 Pros I love that it integrates across so many platforms and is so simple to set up. Made keeping contacts synced a breeze. Cons I ended up with duplicates and syncing problems several times. I also didn't have any luck with the scanning feature on the app as it would only scan some cards and then often not upload them. It's also spendy. To be clear, I don't keep a monthly subscription anymore as it's way more than I'm willing to spend for a contact manager that has these issues. I had an issue as well one day where it synced a few extra thousand contacts and I had to manually clean all my contacts, thereby wasting about 3 hours of work time. Review Source DR Dan R. CTO Used the software for: 6-12 months ### "Good product for extracting information per company" May 18, 2018 4.0 Useful information about the company our client is working in. Pros Your system is stable, fast and easy to integrate with, and we get back useful information in most cases. Cons Poor handling of typos in company names. We use customers free text to extract information about his company, but in many cases there are typos and/or additional text of the company (e.g. a sub division he works in). In those cases we usually get back nothing from your system. Review Source AT Aleksandr T. CTO Information Technology and Services Used the software for: 6-12 months ### "Great solution to enrich leads through API" June 7, 2017 4.0 I got a lot extra info about people and companies I'm interesting by using this service through the API. Pros I'm using API for enrich leads in my CRM with addtitional info. API is well documented and I haven't problems to use it. This solution usable both for finding people contact info and for get extra info about companies. Cons Very often I get no data by people emails which I requested through API from FullContact, but I can find extra info about requested people using another methods and services. Therefore, there is still something to improve. Review Source Response from FullContact June 9, 2017 Thanks for the positive review! We are constantly working to improve our match rate in order to improve overall customer experience. Since we only return data with a 95% or higher confidence level in it's accuracy, some inputs, such as social handles, return greater matches than others. SS Sergio S. Project Manager Information Technology and Services Used the software for: Less than 6 months ### "Creates issues instead of fixing issues" April 5, 2018 2.0 Pros The idea is very good. Gmail, icloud, outlook and other services sync. Contacts updated with available information from linkedin and others. Cons Doesn't auto merge or suggests to merge contacts ith the same email (some do many don't). Auto merges contacts with the same name, but being different persons; unmerge not always work, unmerge doesn't restore both contacts to the same state as before the merge. It kept automerging contacts that I manually unmerged (the contacts were from different persons). Review Source BB Brook B. Owner Executive Office Used the software for: 1-2 years ### "Collect all your contacts in one place... with updates!" December 8, 2016 5.0 Full contact is an amazing product that allows you to not only collect all your contacts in one place, but they hand transcribe your business cards reducing the scanning errors of other software. It is a great entry level CRM that is great for business owners that like to make notes about contacts, but do not need to have a record of every email or phone call. Pros Easy to use and removes transcription errors and the time needed to correct them. Cons Some of the integration features are not there yet, but I think they will be soon. Review Source RP Ray P. Membership Used the software for: 6-12 months ### "This turned into an app I forgot about but made it hard to use normal contacts" December 6, 2017 3.0 Pros I like the concept, and definitely like the idea of pulling additional info in for contacts automatically. That's a super necessary tool these days. Cons I didn't have the best experience with changes being made between me and other staff members in my office- they would see random changes and wouldn't be able to save their own changes. Turned into an issue and we had to stop using. Review Source Anthony R. Director of Digital Strategy Used the software for: Less than 6 months ### "The API Link in the chian" May 16, 2018 5.0 Pros If you copy and past, you can get this API to link to things. But the fact that it is an open API is amazing. It makes data enrichement a breeze Cons You still have to have a basic understand how the API works to use this tool. But that is as simple as zapier Review Source Nicola S. Used the software for: Less than 6 months ### "Good App" November 15, 2016 4.0 Very useful app, rich of connections, and integration for example with marketing automation software. Need to be improved for example in desktop app. It has a lot of functions: desktop app, web service, mobile app... Pros Great app to filter, tag and import your contact. Cons Desktop app is not so cool..... Review Source DM David M. CEO Entertainment Used the software for: 1-2 years ### "Data is sparse and social media profiles are often inaccurate " May 21, 2018 3.0 Pros I like that I can gather social media profiles without requiring the user to provide me with that information. Cons Unfortunately, the data doesn't return a ton of information. We see about 30% of our users have info on FullContact Review Source VG Victor G. CTO Computer Software Used the software for: 6-12 months ### "we've been using it for almost a year, and customer support was very good." May 28, 2018 4.0 insights about our customers' users Pros easy to use and integration. admin panel is clear showing exact rate usage. overall good product.... Cons somewhat low coverage on users, usually we receive 15-30% at best. Also we need to further augment linkedin accounts, by provided linkedin links, which add costs and time. Review Source AK Allen K. AE E-Learning Used the software for: Less than 6 months ### "Great to get contact matches" January 17, 2020 3.0 Pros It's great if you want to match some of the data with company or individual data. They have a match rate of 40% in the states. Cons You need a dev member to help you get the API integrated. Without someone who can do that work, you won't be able to utilize FullContact Review Source RR Robert R. Media Manager Higher Education Used the software for: Less than 6 months ### "The data available is incredible." October 10, 2017 5.0 The data is very usable and reliable. Plus it is up to date. Pros It was very easy to integrate this into our app and the data it produced was very accurate and up to date. A lot of times on other platforms the data is old, not on Full Contact. Cons The price. There is a free platform, but if you really want to use it fully you have to at least buy the per month package. And higher packages were too expensive for us. Review Source TG Tiago G. Used the software for: ### "Easy integration with gmail" November 17, 2016 5.0 The best part are the gmail integration facility, that turn easy to tag people and quickly check the references. Review Source HJ Harish J. Business Development Manager Consumer Goods Used the software for: 1-2 years ### "Far better than all its competitors in the market." September 18, 2018 4.0 Pros I mainly use FullContact's chrome extension to work as a people identifier for Gmail. If installed properly, there will be a right hand side panel appears on the top. The verification provided by FullContact is 50% more reliable and accurate than some of its competitors like LinkedIn sales navigator, adapt.io etc.. Other extensions only provide LinkedIn account details associated with an email address, but FullContact lists all the social media profiles of that person. The extension works very fast and the panel pops up automatically when we move the mouse over an email address. Cons The extension is very difficult in the beginning to function smoothly. Even if you install it and refresh gmail, there won't be anything popped up for few minutes and then suddenly with out doing anything it starts working well. I was totally confused when first trying it. The extension is free but there is a daily limit for the free plan. The price is also not so much attractive for freelancing sales people. Review Source Similar Products Featured ## Related categories [Identity Management](https://www.capterra.com/identity-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.