--- title: "Net Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Net Health Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more." source_url: "https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/" page_type: "product" language: "en" --- # Net Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Net Health ## What is Net Health? Net Health is a comprehensive, cloud-based, all-in-one EMR solution for Rehab Therapists. Net Health’s suite of products provides physical therapy clinics with patient scheduling, billing, proper coding, clinical documentation, analytics, reporting, patient engagement and communication. Improve the patient experience, ensure therapists can efficiently create compliant documentation, establish an important revenue stream for your clinic. ## What is Net Health used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/) Top alternative Featured Overall rating Based on 163 user reviews Reviews sentiment Positive 83% Neutral 7% Negative 10% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Net Health?[Manage this product listing](https://www.g2.com/products/net-health/claim_requests/new?auto=true) Rating Breakdown 4.1 +− Features4.1 Value for Money4.0 Ease of Use4.1 Customer Service4.1 Rating Breakdown 4.1 Features4.1 Value for Money4.0 Ease of Use4.1 Customer Service4.1 ## Net Health Reviewers Verdict Updated September 2026 AI summary - Net Health suits therapy providers in nursing home and clinical settings who need customizable documentation tools. - Its main advantage is user-friendly navigation and features that support tailored workflows for therapists. - It helps clinical teams manage evaluations, certifications, and care plans with less manual effort once trained. - Reviewers note pain points like documentation flow issues, required manual steps, and occasional bugs or performance lags. - It fits providers who value detailed, customizable records but may not suit those needing faster documentation or higher system reliability. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Net Health 4.1 (163) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (163) Ease Of Use 4.5 (708) Value For Money 4.0 (110) Value For Money 4.2 (578) Customer Service 4.1 (145) Customer Service 4.3 (644) ## Net Health alternatives Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (58)](https://www.capterra.com/p/187418/Juvonno/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (205)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [SPRY](https://www.capterra.com/p/10002555/SPRY/) [4.8 (71)](https://www.capterra.com/p/10002555/SPRY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002555/SPRY/) [View all alternatives](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/alternatives/) ## FAQs about Net Health Overview ### What problems does Net Health solve? Net Health solves paper-heavy documentation, fragmented clinical workflows, and compliance tracking gaps by centralizing charting, scheduling, orders, care plans, billing, and reporting in one web-based system. Hospice teams, therapists, urgent care practices, clinicians, and administrators use it to speed paperwork, monitor due items, improve documentation accuracy, and simplify staff training. Answer based on 55 reviews Overview ### Which roles and teams benefit most from Net Health? Net Health is most used by rehabilitation clinicians, therapy department leaders, and administrative teams in care settings. Physical and occupational therapists rely on it for documentation, treatment tracking, and patient records, while rehab directors, office managers, and owners use it to oversee operations, staffing, compliance, and reporting. Answer based on 149 reviews Overview ### What company size and industries is Net Health built for? Net Health is built primarily for small businesses in hospital and health care, with 50% of reviewers from each group. It is designed for physical therapy care settings and also serves enterprise organizations at 26% and midsize businesses at 24%, especially in medical practice at 27% and health, wellness and fitness at 14%. Answer based on 163 reviews Features and Usability ### What are the key features of Net Health? Net Health includes EMR/EHR and patient documentation tools such as charting, SOAP notes, progress notes, templates, and customizable assessments. Core practice features cover patient management, scheduling, billing, claims management, and reporting. Differentiators include care plan management, compliance tracking, alerts, dashboards, and integrations through its API and external systems. Answer based on 55 reviews Limitations ### Does Net Health have bugs or technical issues? Net Health has mixed reliability, with some teams getting quick fixes while others run into recurring glitches. Therapy clinics, tablet users, and administrators mention login, syncing, update, and performance problems, especially during busy periods, though many also find support helpful when issues are clearly identified and escalated. Answer based on 42 reviews Integrations ### Which third-party tools and platforms does Net Health integrate with? Net Health integrates with PCC and PointClickCare EHR for Skilled Nursing Facilities. These integrations cover electronic health records and reporting workflows, helping rehab documentation and minutes transfer into PCC reports and related records. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Net Health? Net Health offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say everyday users often learn the system quickly because it feels user-friendly, while administrators and teams handling implementation, scheduling, or reporting need more time and guidance. Some users also report uneven training quality and limited session frequency. Answer based on 19 reviews Getting Started and Support ### What customer support options does Net Health offer, and how do users rate the experience? Net Health offers email/help desk, FAQ/forum, a knowledge base, and phone support. User feedback on support is mixed: many describe quick answers, helpful representatives, solid follow-up, and useful training, while others report long waits, slow issue resolution, inconsistent help quality, and frustration with complex setup or update-related problems. Answer based on 54 reviews Features and Usability ### How well does Net Health handle clinical documentation? Net Health helps many therapy and rehab teams complete documentation faster with templates, checkboxes, alerts, and customizable workflows. It works well for routine notes and compliance tracking, but some clinicians find evaluations lengthy, navigation less intuitive, and printing, loading, or note flow issues frustrating in more complex documentation scenarios. Answer based on 43 reviews ## Features AI summary Based on 158 Long Term Care reviews Capterra data shows that buyers of Long Term Care software rank the following features as their top priorities: - **HIPAA Compliant** (**67%** of reviewers rated this feature as critical) - **Patient Records Management** (**64%**) - **Claims Management** (**58%**) Net Health supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Claims Management**. Together, these capabilities help businesses protect sensitive resident information, maintain accurate care documentation, and handle reimbursement workflows more efficiently, allowing teams to deliver care with better oversight and fewer administrative delays. HIPAA Compliant 4.9 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.5 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Claims Management 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Scheduling 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Charting 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Appointment Management 4.6 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Net Health 63 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Create and securely store digital patient records Database of frequently used, popular workout routines Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Intended for medical use such as diagnosis, treatment, and consultation Designed for the use of occupational therapists Designed specifically for physical therapy practices Designed for the use of speech therapists Compliant with HIPAA, which sets standards for sensitive patient data protection Care of patients who are admitted and stay in the hospital overnight Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Store and view prior invoices for each account/client Access to patient medication history data Communicate using messages within the system Manage and support multiple locations Track and monitor patient no-show rates Send personal messages to clients or attendees Care of patients who do not stay overnight Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Track and organize physician schedules and pertinent information Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create treatment plans that document interventions and outcomes to track patient progress Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (161) 4.1 Based on 161 reviews ## Pricing Value for money 4.0 (110) ### Starting price Free trial not available Value for money 4.0 (110) 4.0 Based on 110 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (145) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (145) 4.1 Based on 145 reviews ## User reviews Overall rating 4.1 Based on 163 reviews Filter by rating 5(78) 4(54) 3(14) 2(3) 1(14) Mentioned topic Sorted by most recent MS Michelle S. Director of Rehab Hospital & Health Care ### "Best of the Best. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 Have enjoyed utilizing Net Health for 10+ years. Wouldn't want any other EMR. Userfriendly and easy to navigate. Pros 10/10 customer service. Within 1 minute I can have a customer service representative on the line and connected to my computer to help me with issues I may be experiencing. They are always quick, efficient and kind. Best customer service. Cons No complaints Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS TJ S. Physical Therapist Hospital & Health Care ### "Net Health is awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Have been using net health since it was called rehab optima- almost 10-12 years now. User friendly app, I wish most nursing homes in the country would use net health. Pros User friendly, good customer support, easy to use, has a copy feature with which you can copy parts of your previous evaluations. Cons Server issues during the end or starting of the month for close out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ND Nate D. Speech therapist Hospital & Health Care ### "Nethealth review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 31, 2025 Overall pretty good. Definitely has gotten easier as I have been using it Pros Ability to fill in documentation through auto generated options or write my own stuff into each section. Cons Certain tabs have to be closed when performing certain actions within the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Swapnil M. Director Of Rehabilitation services. Hospital & Health Care ### "Go Nethealth!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2025 Overall, a very good product for therapy providers in nursing home setting. Pros Excellent user interface and amazing customer support. Very easy to navigate and is very detail oriented. Cons Sometimes asks for frequent password changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS MJ S. certified coder Medical Practice ### "EVERBODYS wounda care program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 From a billing and coding stand point, this is by far the easist program in my 20 years hisitory I have ever worked with Pros Ease of access; ability to locate allpertinent detail to correctly identify documentation to code corredtly Cons sometime, when you print the whole record, you get double pages Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Walaa A. Health Pharmaceuticals ### ""Efficient Health Management Tool with Room for Improvement"" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 22, 2025 The application has been highly beneficial in managing health-related workflows. It improved productivity and helped streamline tasks effectively. Pros The application is easy to use and offers a smooth navigation experience. Provides advanced features for managing health-related tasks and data efficiently. The customer support team is responsive and helpful. Cons occasional technical glitches or performance issues. Requires a strong internet connection to function effectively. The subscription cost is relatively high compared to similar services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marsha M. Medical Scheduler Hospital & Health Care ### "Net Health Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 8, 2025 Overall my experience with Net Health is amazing from the software to the people we work with. Pros scheduler and how to track authorization/visits Cons New role outs or new software updates can we a little challenging at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shannon S. SAP Functional Analyst Consumer Goods ### "Wellborn Net Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 From the beginning we have had great support and we had great training in the beginning. Pros The first aid staff love it. Using this has made their jobs much easier. Cons Occasionally we will have to do complete reboots of the system because a user locks up. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing Net Health Both price and quality of service were the reasons we went with Net Health. We are glad we did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CU Chris U. Insurance Case Manager Health, Wellness and Fitness ### "NetHealth is Just Terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 3, 2024 With 24 years of experience in this industry, NetHealth is terrible, layout is bad, functionality is poor, innovation is non-existent. Pros Nothing really, if it's the only alternative to hand written documentation it's better. Cons Organization of features, lack of fluidity moving through documentation. CONSTANT errors with viewing/printing documentation. Moves very slowly to display documentation, only limitations on what you can view at the same time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robin H. Clinical Informatics Analyst Hospital & Health Care ### "Not the Greatest Choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 August 2, 2024 I would not recommend using NetHealth due to their lack of customer support and service, if you have a choice. There are many others out there to utilize and that is affordable. Pros NetHealth does provide the info needed and works with many other EHR softwares. Cons The customer service works at their bare minimum. It takes days/weeks to get a solution or for someone to contact the business back when there is a technical issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs Net Health](https://www.capterra.com/compare/136876-161261/Pediatric-Therapy-EMR-vs-ReDoc-powered-by-xfit)[WebPT vs Net Health](https://www.capterra.com/compare/92920-161261/WebPT-vs-ReDoc-powered-by-xfit)[Jane vs Net Health](https://www.capterra.com/compare/161261-178984/ReDoc-powered-by-xfit-vs-Jane-App)[Carepatron vs Net Health](https://www.capterra.com/compare/161261-195467/ReDoc-powered-by-xfit-vs-Care-Patron) [athenaOne vs Net Health](https://www.capterra.com/compare/98735-161261/athenaOne-vs-ReDoc-powered-by-xfit)[Zanda vs Net Health](https://www.capterra.com/compare/161261-180530/ReDoc-powered-by-xfit-vs-Power-Diary)[Tebra vs Net Health](https://www.capterra.com/compare/129169-161261/Tebra-vs-ReDoc-powered-by-xfit)[Pabau vs Net Health](https://www.capterra.com/compare/140062-161261/Pabau-CRM-vs-ReDoc-powered-by-xfit)