--- title: "Net Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Net Health Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more." source_url: "https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/" page_type: "product" language: "en" --- # Net Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Net Health ## What is Net Health? Net Health is a comprehensive, cloud-based, all-in-one EMR solution for Rehab Therapists. Net Health’s suite of products provides physical therapy clinics with patient scheduling, billing, proper coding, clinical documentation, analytics, reporting, patient engagement and communication. Improve the patient experience, ensure therapists can efficiently create compliant documentation, establish an important revenue stream for your clinic. ## What is Net Health used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/) Top alternative Featured Overall rating Based on 163 user reviews Reviews sentiment Positive 83% Neutral 7% Negative 10% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Net Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nethealth.com/&name=Net Health) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Net Health 4.1 (163) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (163) Ease Of Use 4.5 (708) Value For Money 4.0 (110) Value For Money 4.2 (578) Customer Service 4.1 (145) Customer Service 4.3 (644) ## Net Health alternatives Highest Rated [4.8 (532)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (89)](https://www.capterra.com/p/190479/Nookal/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (58)](https://www.capterra.com/p/187418/Juvonno/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (205)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/alternatives/) ## FAQs about Net Health Overview ### What problems does Net Health solve? Net Health solves paper-based charting, fragmented clinical workflows, and compliance tracking gaps by centralizing documentation, scheduling, orders, care plans, billing, and reporting in one web-based system. Hospice teams, therapists, clinicians, administrators, and billing staff use it to speed charting, reduce missed documentation, improve visibility, and simplify training. Answer based on 55 reviews Overview ### Which roles and teams benefit most from Net Health? Net Health is most used by rehabilitation clinicians, therapy directors, and administrative leaders in rehab-focused organizations. Physical and occupational therapists use it for documentation, treatment tracking, and patient progress. Directors and supervisors rely on it for oversight and compliance, while office managers, administrators, and owners support scheduling, billing, and operational efficiency. Answer based on 149 reviews Overview ### What company size and industries is Net Health built for? Net Health is built for physical therapy care settings, with strongest fit among small businesses at 50% and Hospital & Health Care organizations at 50%. It also serves Enterprise teams at 26% and midsize businesses at 24%, with additional use in Medical Practice at 27% and Health, Wellness and Fitness at 14%. Answer based on 163 reviews Features and Usability ### What are the key features of Net Health? Net Health includes core EMR/EHR features like patient records management, charting, SOAP notes, and patient scheduling, with differentiators in customizable documentation templates and care-plan workflows. Reviewers also frequently mention billing and claims management, reporting and analytics, alerts, and integrations that connect documentation with external EMR and billing systems. Answer based on 55 reviews Limitations ### Does Net Health have bugs or technical issues? Net Health works reliably for many organizations, but technical issues are a recurring concern in daily use. Therapy teams and administrators mention glitches, slow screens, syncing problems, login trouble, and update-related disruptions, while others say support resolves minor issues quickly when problems are reported and the setup is well maintained. Answer based on 42 reviews Integrations ### Which third-party tools and platforms does Net Health integrate with? Net Health integrates with PCC and Skilled Nursing Core Platform. These integrations support direct data sharing between rehab documentation, rehab minutes, and PCC reports, giving Net Health users connections to two third-party platforms used in skilled nursing and rehabilitation workflows. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Net Health? Net Health offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say day-to-day users often learn it quickly because the system is user-friendly, while administrators, trainers, and new hires may need more time during setup and transition. Some teams report strong guided onboarding, but others wanted more frequent sessions and clearer materials. Answer based on 19 reviews Getting Started and Support ### What customer support options does Net Health offer, and how do users rate the experience? Net Health offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as helpful, accessible, and quick to resolve issues, with strong follow-up and training. Still, some report slow responses, long hold times, inconsistent answers, and frustration when problems are routed through email. Answer based on 54 reviews Features and Usability ### How well does Net Health handle clinical documentation? Net Health speeds clinical documentation for many therapy, hospice, and rehab teams through templates, checkboxes, alerts, and customizable note flows. It helps reduce charting time and supports compliance, but some users find evaluations lengthy, navigation less intuitive, and printing, mobile use, or document flow prone to delays and extra manual work. Answer based on 43 reviews ## Features AI summary Based on 156 Long Term Care reviews Capterra reviewers point to these as the top priorities when choosing Long Term Care software: - **HIPAA Compliant** (**68%** of reviewers rated this feature as critical) - **Patient Records Management** (**64%**) - **Claims Management** (**58%**) Net Health supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Claims Management**. Together, these capabilities help businesses protect sensitive patient data, maintain accurate resident information, and handle reimbursement workflows more efficiently, allowing teams to improve compliance, reduce administrative work, and keep care operations running smoothly. HIPAA Compliant 4.9 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.5 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Claims Management 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Scheduling 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Charting 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Appointment Management 4.6 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Net Health 63 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EMR/EHR: Create and securely store digital patient records - Exercise Library: Database of frequently used, popular workout routines - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Speech Therapists: Designed for the use of speech therapists - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice History: Store and view prior invoices for each account/client - Medication History: Access to patient medication history data - Messaging: Communicate using messages within the system - Multi-Location: Manage and support multiple locations - No-Show Tracking: Track and monitor patient no-show rates - One-to-One Messaging: Send personal messages to clients or attendees - Out-Patient Management: Care of patients who do not stay overnight - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (161) 4.1 Based on 161 reviews ## Pricing Value for money 4.0 (110) ### Starting price Free trial not available Value for money 4.0 (110) 4.0 Based on 110 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (145) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (145) 4.1 Based on 145 reviews ## User reviews Overall rating 4.1 Based on 163 reviews Filter by rating 5(78) 4(54) 3(14) 2(3) 1(14) Mentioned topic Sorted by most recent MS Michelle S. Director of Rehab Hospital & Health Care ### "Best of the Best. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 Have enjoyed utilizing Net Health for 10+ years. Wouldn't want any other EMR. Userfriendly and easy to navigate. Pros 10/10 customer service. Within 1 minute I can have a customer service representative on the line and connected to my computer to help me with issues I may be experiencing. They are always quick, efficient and kind. Best customer service. Cons No complaints Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS TJ S. Physical Therapist Hospital & Health Care ### "Net Health is awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Have been using net health since it was called rehab optima- almost 10-12 years now. User friendly app, I wish most nursing homes in the country would use net health. Pros User friendly, good customer support, easy to use, has a copy feature with which you can copy parts of your previous evaluations. Cons Server issues during the end or starting of the month for close out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ND Nate D. Speech therapist Hospital & Health Care ### "Nethealth review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 31, 2025 Overall pretty good. Definitely has gotten easier as I have been using it Pros Ability to fill in documentation through auto generated options or write my own stuff into each section. Cons Certain tabs have to be closed when performing certain actions within the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Swapnil M. Director Of Rehabilitation services. Hospital & Health Care ### "Go Nethealth!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2025 Overall, a very good product for therapy providers in nursing home setting. Pros Excellent user interface and amazing customer support. Very easy to navigate and is very detail oriented. Cons Sometimes asks for frequent password changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS MJ S. certified coder Medical Practice ### "EVERBODYS wounda care program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 From a billing and coding stand point, this is by far the easist program in my 20 years hisitory I have ever worked with Pros Ease of access; ability to locate allpertinent detail to correctly identify documentation to code corredtly Cons sometime, when you print the whole record, you get double pages Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Walaa A. Health Pharmaceuticals ### ""Efficient Health Management Tool with Room for Improvement"" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 22, 2025 The application has been highly beneficial in managing health-related workflows. It improved productivity and helped streamline tasks effectively. Pros The application is easy to use and offers a smooth navigation experience. Provides advanced features for managing health-related tasks and data efficiently. The customer support team is responsive and helpful. Cons occasional technical glitches or performance issues. Requires a strong internet connection to function effectively. The subscription cost is relatively high compared to similar services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marsha M. Medical Scheduler Hospital & Health Care ### "Net Health Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 8, 2025 Overall my experience with Net Health is amazing from the software to the people we work with. Pros scheduler and how to track authorization/visits Cons New role outs or new software updates can we a little challenging at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shannon S. SAP Functional Analyst Consumer Goods ### "Wellborn Net Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 From the beginning we have had great support and we had great training in the beginning. Pros The first aid staff love it. Using this has made their jobs much easier. Cons Occasionally we will have to do complete reboots of the system because a user locks up. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing Net Health Both price and quality of service were the reasons we went with Net Health. We are glad we did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CU Chris U. Insurance Case Manager Health, Wellness and Fitness ### "NetHealth is Just Terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 3, 2024 With 24 years of experience in this industry, NetHealth is terrible, layout is bad, functionality is poor, innovation is non-existent. Pros Nothing really, if it's the only alternative to hand written documentation it's better. Cons Organization of features, lack of fluidity moving through documentation. CONSTANT errors with viewing/printing documentation. Moves very slowly to display documentation, only limitations on what you can view at the same time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robin H. Clinical Informatics Analyst Hospital & Health Care ### "Not the Greatest Choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 August 2, 2024 I would not recommend using NetHealth due to their lack of customer support and service, if you have a choice. There are many others out there to utilize and that is affordable. Pros NetHealth does provide the info needed and works with many other EHR softwares. Cons The customer service works at their bare minimum. It takes days/weeks to get a solution or for someone to contact the business back when there is a technical issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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