# Page 4 | Net Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Net Health the right Long Term Care solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews --- Net Health 4.1 (163) [View alternatives](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Net Health ## Showing most helpful reviews Showing 76-100 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NP Norma P. President Hospital & Health Care Used the software for: 2+ years ### "Interesting " January 18, 2018 5.0 I enjoyed the conference Pros The ease of its use. The availability of staff yo assist with problems. The team is personable and good at explaining the systems use. Cons Would like more options in the future that allow all staff access to see the patients info. The change in the system slowed payments at the beginning of this year Review Source sM sherry M. PT Health, Wellness and Fitness Used the software for: 2+ years ### "I use this daily" February 20, 2020 5.0 Pros It is easy to use and you can pull up frequently used exercises and treatments. Cons Vital signs are hard to find on daily notes. Review Source OK Olivia K. Office Support Used the software for: 1-2 years ### "Once you have the hang of it, it is easy, but it takes most people a while to get used to the layout. " February 21, 2019 3.0 Pros The color coded tabs are very useful when describing steps to take to employees out in the field how to get to certain notes, etc. Cons The system often pauses and is slow at times, which can be frustrating to employees out in the field while they are trying to enter their notes. Review Source KS Kendra S. PT Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent software for physical therapists" August 11, 2018 5.0 Pros It has a good format. Easy to follow. Options to click or type out your notes. Very modifiable based on your needs. Cons Doesn't always have the best options on the clickable tabs. It would be helpful to have a therapist assist with improving and modifying the software to make it more user friendly for therapists. Review Source AS Amy S. Physical Therapist Used the software for: 2+ years ### "Good software for rehab centers" February 21, 2019 3.0 Pros Continuity of notes between users. Ability to look back at patient progress easily. System will not allow Evals to be signed off with areas missing. Cons Redundant phrases between sections can get frustrating. If you bill your minutes under one code and document under another, the system doesn’t alert you. Review Source RK Raymond K. Director of Rehabilitation Used the software for: 2+ years ### "EASE of Access" February 21, 2019 5.0 I would recommend this software for EMR. Pros Ease of access. You can even do it remotely if you are given access. All you need is in the system to build a note and you can always customize your response too. Cons So far I don't have any issues as long as you have good internet. This is a great tool and very user friendly. Review Source VS Valentina S. Director of Rehabilitation Used the software for: 2+ years ### "Overall a decent product that is easy to navigate. " February 21, 2019 4.0 Pros Easy to navigate and overall easy to use. It has featured needed to complete the jobs needed with little difficulty to the program. Cons Updates take a long time to load, the email system often takes several attempts to load and does not have a search bar. Also spell check would be a great option. Review Source JL Joni L. DIRECTOR OF REHABILITATION Health, Wellness and Fitness Used the software for: 2+ years ### "EASY TO USE" September 4, 2020 5.0 NO PROBLEMS Pros I ESPECIALLY LIKE THE INTUITIVE PROGRAMMING ! Cons I HAVEN'T EXPERIENCED ANYTHING I DIDN'T LIKE Review Source CC Caitlin C. Occupational Therapist Hospital & Health Care Used the software for: 1-2 years ### "rigid" May 8, 2019 4.0 Pros I like being able to speed up the documentation process through check boxes. Cons I do not like the availability of phrases and there is no advanced medical explanations that enable you to individualize with the use of check boxes or another related tool. Review Source HW Holli W. PTA Hospital & Health Care Used the software for: 2+ years ### "ReDoc review" November 11, 2020 4.0 ? Pros Great set up for SNF and integration with PCC Cons Wish it had a better set up for outpt services Reason for choosing Net Health ? Review Source CG Chris G. Rehab Commercial Real Estate Used the software for: 2+ years ### "Easy to learn" April 20, 2018 4.0 Pros The basics of this software are easy to learn. It is easy to find a specific patient and see their information, previous tracks, and documents. Cons The more technical and complicated tasks of this software are difficult to learn and not intuitive. I regularly have to call for assistance. Review Source PR Polly R. COO & OTR/L Medical Practice Used the software for: 2+ years ### "Very helpful" March 15, 2017 5.0 Working with the IT dept in regards to navigating through the administration part of my job is great when they answer phones within seconds and can help resolve issues within minutes. Pros My reports and use of Ipads to give me point of care services Cons Inability to print from my Ipad or navigate projections on my ipad. Review Source CU Cathy U. area dor Used the software for: 2+ years ### "love the software..very user friendly " July 13, 2017 4.0 Pros scheduling is easy , I like the projections screen and how it changes when payers change, reports are very easy to use and re run Cons cant add evals to schedule , theres no build for complexity code on evals , don't like that daily notes are requiring so much information Review Source LH Lisa H. President Medical Practice Used the software for: 6-12 months ### "This product was sold to me promising to save me staffand money. I have had to hire another person tip be able tip get my billing out a job that used to take one person knee day note takes twerp at least 3 days" April 16, 2018 2.0 My Staff has asked me after only almost a year with this program if we could please change to something else... very discouraging. Pros That billing scheduling and documentation are in one system, and that it is cloud based so we don't have to use a server Cons everything they do an update over the weekend some other functionality particularly in the billing system gets messed up and doesn't work or they take away something that was working week fire your clinic. This causes great staff frustration and initially cash flow issues. You cannot get problems solved in a timely manner and they want you to email it in and then try to solve by email rather than having a person you can talk to. Plus you never get the same person so you constantly have to re-explain things. The billing and documentation system do not produce reports that can pull information from both. For example you cannot run a report that shows you number of patient visits per insurance type like bcbs or wc etc. Review Source LH Lauren H. Director of Rehab Used the software for: 2+ years ### "Great customer service, user friendly " February 21, 2019 4.0 Pros sandbox for training new employees reports are helpful great customer service very user friendly easy to add new employees link to PCC Cons upgrades can be inconvenient flaws in closeout flaws in hotlist scheduling wish we could pull from waiting list for new admits Review Source SC Shawna C. Billing Manager Medical Practice Used the software for: 1-2 years ### "Medical documentation" April 16, 2018 4.0 Pros I like that each day is broken down per DOS. Very easy to read and understand. Easy to make changes and correct errors. Cons I wish we had the ability to click and print multiple documents at one time. Very time consuming to open and print each DOS individually. Also I would like the ability to be able to reprocess the Eval instead of just the DOS. Maybe a multiple button resubmit for incorrect DOI or body parts. Review Source SH Sonia H. PT Commercial Real Estate Used the software for: 2+ years ### "Helps justify skilled need" August 7, 2018 4.0 Pros Thorough, and cues you on multiple things to help justify skilled needs. Also cues you on anything you might have forgotten to evaluate or to document Cons Program is abit lengthy and time-consuming for initial evaluations, and for weekly and monthly notes Review Source NP Nicole P. Administrative Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Horrible!" August 21, 2018 1.0 Pros Well known throughout SNF community. No other positive comments about this software agency at this time. Cons Implementation was constantly pushed back Our agency was basically helping them mold their software Unable to get Independence Blue Cross insurance properly working Office staff did not have control over numerous features Unable to move documents to a different chart Scheduling was a nightmare The offline & online functionality would be a disaster for our clinicians Wasted more time on implementation during COP's that we could not afford for the product not to fit our needs Review Source Response from Net Health September 6, 2018 Thanks for your feedback. From the review we believe you’re referencing the Home Health product we’re no longer supporting. We’re sorry that you had such a negative experience and hope that you have the opportunity to experience our other software offerings in the future with a more positive experience. We’re committed to providing an excellent customer experience to all our users. MZ Mark Z. Director of Rehabilitation Commercial Real Estate Used the software for: 2+ years ### "Very user friendly for therapist to deliver efficient point of care documentation" January 28, 2019 5.0 Pros The software is easy to navigate. Optima provides user support and education for upcoming industry changes. Cons Many changes to the software can be expensive if you would like to customize a certain aspect of your documentation. Review Source CA Cheryl A. Corporate Director of Rehab Services Used the software for: 6-12 months ### "User friendly for the most inexperienced of users. " February 22, 2019 5.0 Impressed with the involvment of the therapist in preparation for PDPM Pros Offers updated regulatory changes. invaluable tech support. The COM version has minimal glitches that when occur are easily corrected. Cons The POC option does seem to have several gitches. Some functionality would be inproved if there were more required feilds prior to e signing Review Source DC Deena C. Director of Clinical Medical Practice Used the software for: 2+ years ### "User Friendly" August 9, 2017 5.0 Pros Easy to learn/train staff, good customization ability, fulfills compliance requirements, clear format Cons Occasional delay in loading documents, unable to open any other documents when progress notes are open. Review Source DW Debbie W. Manager, Employee Health Hospital & Health Care Used the software for: 1-2 years ### "Fabulous, the only hold up we have had are with our own I.T. NetHealth has been with us every step" March 8, 2018 5.0 EMRs are the now. Agility helps make that process seamless. Pros ease in use, easy to teach to new staff. Scan-ability is great as is the ability to have lab, radiology, drug screening, etc. results directly load into Agility. Cons i really do not have any dislikes. We had the STIX predecessor which had become antiquated but set us up for an easy transition to Agility software. Review Source BK Brent K. Used the software for: ### "" July 19, 2011 5.0 The single biggest impact that Agility EHR has had for our urgent care and occupational health business is that we’ve realized an average revenue increase of $16 per patient visit in the first four months of use. This increased revenue quickly adds up to a big impact when you realize that we will see about 55,000 patients in just this year alone. When we started our software search, our occupational health practice was growing, and our software was not designed for that aspect of our business. As a result, we were experiencing a lot of lost productivity due to errors and re-work. We also wanted to resolve the issues of lost revenue due to under-coding, time wasted searching for misplaced paper charts, legibility complaints from pharmacists and specialists, and the high cost of transcription and paper chart storage. Moving to Agility EHR has resolved all of these issues, and then some. The physicians are really happy with the software, and, of course, charting and coding has greatly improved. Agility EHR has created efficiencies that will allow us to grow without adding staff. Review Source JS Jeff S. Director of Operatoins Used the software for: 6-12 months ### "We have been using Clinics by Optima for about 8 months." August 1, 2018 4.0 Pros Referral management is really well done. The products works well with Business Intelligence to provide a massive amount of information for analytic purposes. There is a great amount of ability to track things like insurance authorizations. Very powerful tool when combined with Business Intelligence. Cons Scheduling functionality needs to be refined, especially across clinics where a therapist travels between multiple clinics. In addition, would like to see the outpatient library implemented. Review Source KK Kevin K. IT Director Hospital & Health Care Used the software for: 1-2 years ### "A descent hospice software" September 7, 2016 3.5 Pros I like how this product has very good notes for some of the disciplines like nursing. It is also pretty simple to grasp and also has many good features such as pre-population of notes that helps us see how the patients are changing over time. The process of adding notes is also simple. Cons I did find that for compliance to certain Joint Commission and Chap standards, I had to do some manual changes to the documentation that hospicesoft offers. I have certain clauses that I always add to notes and features that surveyors have asked me about. Surveyors have also pointed out how convoluted the IDT documentation can be. While it certainly has all the information, it can be quite difficult to find each piece of information. 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