# Page 6 | Net Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Net Health the right Long Term Care solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews

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Net Health

4.1 (163)

[View alternatives](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Net Health

## Showing most helpful reviews

Showing 126-150 of 163 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Tamra B.  
Physical Therapist  
  
Used the software for: 6-12 months

### "Good program"

February 21, 2019

4.0

Pros

Keeps you medicare complaint with easy input sentences/phrases, decreased time to do paperwork, easy to input info as an admin

Cons

Not compatible with Apple, Learning curve to understand all the ins and outs - even with scheduled tutorials,

Review Source

MK

Megan K.  
DOR  
  
Used the software for: Less than 6 months

### "DOR"

February 25, 2019

4.0

Pros

Therapist user friendly. Software is very much geared towards therapy. It has nice group minutes utilization. Also, productivity is in live time

Cons

Scheduler is linked to appointment book so when you change projections, also removed scheduled appointment from therapists schedule. Preadmit pts can only be scheduled 1 day out, would like this at least 3-4 days out for planning purposes

Review Source

SA

Stephanie A.  
Rehab Services Director  
Medical Practice  
Used the software for: 2+ years

### "Very pleased"

September 29, 2017

4.0

Pros

the customer support and follow up is very helpful across our organization; plus the updates and webinars

Cons

Upcharge in costs associated with special features and when our company has temporary needs - especially when closing a facility but access is still needed.

Review Source

LN

Lata N.  
VP  
Commercial Real Estate  
Used the software for: 2+ years

### "Love the features for documentation & reports"

August 8, 2018

5.0

Great documentation library

Pros

Reports, hot list feature and updates with current Medicare requirements.are great and easy to follow.

Cons

Need better customer support and need to see changes right away . Sometimes when we have a idea it take time till next release

Review Source

BW

Brandon W.  
VP/IT  
  
Used the software for: 2+ years

### "Industry Standard product, works across platforms!"

February 21, 2019

4.0

Pros

Our therapists can work from iPads, PCs, Citrix... consistent experience across platforms. Allows us to accomplish all required tasks.

Cons

Frequent updates (seems to be more than monthly) requiring actions from our support team (have to update the client files in our Citrix environment).

Review Source

LP

Laura P.  
Director of Clinical Operations  
  
Used the software for: Less than 6 months

### "Fairly happy with product"

February 21, 2019

4.0

Training modules should be available. Some of the processes could be made smoother, especially admissions and discharges.

Pros

Integration of care plan issues and assessment. IDG process is helpful and easy for everyone to follow.

Cons

The on-line help (knowledge) section is not useful at all. System is not able to be configured or personalized as much as we were led to believe.

Review Source

ME

Melissa E.  
LVN Supervisor  
Medical Practice  
Used the software for: 2+ years

### "Very easy to use"

March 20, 2019

5.0

This is a user friendly program, I have gotten great costumer service. It is nice to be dealing with the same people for several years.

Pros

I like that the program is colorful, it makes it easier to find things. The tabs are organized like a paper chart. Hospice is complex enough that we don't need a hard to use program.

Cons

Lots of steps to flip a patient to admitted.

Review Source

BM

Brad M.  
PRN Physical Therapist  
Medical Practice  
Used the software for: 2+ years

### "Use this software for EMR for nursing home facility I work at. "

July 19, 2017

4.0

Faster documentation

Pros

Starting using this EMR at a nursing home I work PRN for approx 3 years ago. The switch at first took some time, but after 2-3 weeks I was more efficient in using it and cut my documenting time down by 1/2.

Review Source

BS

Betsy S.  
PT  
  
Used the software for: Less than 6 months

### "Many features; partially intuitive."

February 25, 2019

4.0

Training for a smooth transition has been insufficient.

Pros

Scheduling procedure. Ability to easily view other disciplines notes. Legend feature is very helpful.

Cons

Not able to copy and paste from therapy encounter notes (helpful when providing similar treatments, but just needing to upgrade intensity, reps, etc). Need to "apply" frequently.

Review Source

BH

Brad H.  
Physical Therapist  
Medical Practice  
Used the software for: 2+ years

### "Good Product"

September 15, 2016

3.5

Pros

If you undergo proper training with this product, you will be able to utilize many features which will decrease documentation time.

Cons

The software can run slowly, especially during "high traffic" times.

Review Source

SG

Sean G.  
owner  
Medical Practice  
Used the software for: Less than 6 months

### "does everything I need it to do and the switch from PTOS was relatively easy"

September 14, 2017

4.0

Make my professional life easier

Pros

Able to do what I need to do to get my paperwork done fast and easy learning curve was small. So happy with the program

Cons

a few minor issue related to what PTOS did and what this software isn't able to do but it does it in other ways so not a real issue

Review Source

KL

Korey L.  
Assistant Director of Rehab  
  
Used the software for: Less than 6 months

### "Great Product!"

February 22, 2019

4.0

Pros

Has everything that an Outpatient clinic could ask for in an EMR. Will significantly benefit our outpatient operation.

Cons

Takes a while to get used to all of the features but the system forces you to do most things correctly due to validation

Review Source

HJ

Heather J.  
RDRS  
Medical Practice  
Used the software for: Less than 6 months

### "Can navigate well"

July 13, 2017

4.0

N/A

Pros

It has what you need. I'm very used to Casamba though so this will take me some getting used to. I'm sure it will work out ok.

Cons

You just have to know where to look to find what you need, and it's a little spread out. I wish the system came with security clearance already built in. We have to check mark every tiny detail for have a therapists have any sort of access. It's easy to miss something and then not have the access.

Review Source

RB

Rudolph B.  
Director of Nursing  
Hospital & Health Care  
Used the software for: Less than 6 months

### "I have been using this software for 4 months."

January 23, 2018

5.0

Overall I have been very satisfied so far and would highly recommend it to any hospice needing a quality EHR.

Pros

The functionality. I like that each section is fairly intuitive and flows smoothly. There are a lot of functions that work seamlessly together which is nice.

Cons

It can be confusing figuring out where certain functions are located however software support is usually very helpful in helping us figure out where to find each function.

Review Source

LR

Leana R.  
Physical Therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Awesome! "

September 22, 2020

5.0

Pros

Easy to use for PTs! And also being able to connect from anywhere is nice!

Cons

Everything was great! It was basic for a PT and not a lot of clicking compared to other systems

Review Source

SF

Sherri F.  
Director of Nursing  
Hospital & Health Care  
Used the software for: 1-2 years

### "Ease of use"

June 7, 2016

4.0

Pros

The support team is great to work with. I love the living plan of care. It ensures our POC stay up to date.

Cons

Length of time it takes to document a routine nurse visit. However HospiceSoft is in line with all other EMRs that we have looked at.

Review Source

ALD

Anne Lea D.  
  
Hospital & Health Care  
Used the software for:

### "Easy Patient Tracking"

July 11, 2014

5.0

Pros

The product is easy to learn and makes tracking patient progress easy (e.g., decline, symptoms). The vendor is supportive, friendly, and available.

Cons

I haven't found anything that I do not like yet. If I had to find the least likable factor, I'd say that sometimes I get confused about why one piece of information/report should include information from entire chart, but then I find that it only pulls information from a portion of the chart (e.g., the Doctor's Order lists some medications, but not all the medications the patient is currently taking).

Review Source

NB

NATALIE B.  
BUSINESS MANAGER  
Medical Practice  
Used the software for: 1-2 years

### "BUSINESS MANAGER"

May 1, 2018

4.0

Pros

Documentation is easy for my clinical staff; enjoy fax feature; ease of use for clinicians; reports lacking somewhate

Cons

not super happy with billing module; reports are lacking to my expectations but I may reevaluate the billing in the future

Review Source

BP

Brady P.  
Manager/Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "not user friendly"

December 2, 2016

2.0

This software takes about twice as long to document as others I have used. It may be efficient at some point, but it must take a long time becoming proficient at it. It is not intuitive, especially with writing goals. It makes it difficult for making short term goals into long term goals and it constantly kicks me out of goal writing. A very frustrating program to work with that slows down documentation significantly.

Pros

nothing

Cons

goal writing, charges

Review Source

KR

Kathy R.  
OTR  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Overall satisfied"

March 1, 2019

4.0

It appears to be rehab oriented and has a lot of good options.

Pros

Lots of boxes where I can just check something off

Cons

too many areas to address and readdress with each note

Review Source

BH

Bryan H.  
PT  
Medical Practice  
Used the software for: Less than 6 months

### "Easy to use with a little practice, customer support has been excellent. "

March 13, 2018

5.0

I recommend X-fit for outpt PT clinics, working great for our clinic.

Pros

Excellent flow, able to customize many features to speed up charting. Extensive functional assessment tools built in to system, very easy to learn and use.

Cons

Tutorials addressed functions that our clinic does not need/use, a little tedious to watch all videos.

Review Source

MT

Mike T.  
  
Hospital & Health Care  
Used the software for:

### "I am a physician user of this product. "

February 14, 2015

1.0

Pros

I like the laceration and abscess entry platforms. Aside from that, I do not like anything about this EMR.

Cons

Agility is a rudimentary data entry system that does not enhance practice efficiencies. This system is not physician friendly. The logistics of patient flow, interoffice communication and extra office communication are adversely affected. Coordination of care is complicated and lacks real time information accessibility from an Occupational Medicine perspective.

Review Source

LL

Linda L.  
Billing Specialist  
  
Used the software for: Less than 6 months

### "System is very user friendly, all information is clearly identifiable."

February 21, 2019

5.0

Love the software

Pros

That is is user friendly and easy to understand how to use the system. Everything on the system is easy to find and use.

Cons

scheduling, i would like to be able to look at a day and see all the visit for that day instead of having to look under each patient or each staff member

Review Source

CR

Chris R.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great, affordable software for small hospice operation"

September 6, 2016

4.5

Pros

Great software support; very easy to learn basic software. Company also does billing for reduced cost

Cons

Takes too long to chart Nurse visits. Very simple software.

Review Source

JG

Jill G.  
Director of Clinical compliance  
  
Used the software for: 2+ years

### "Very good rehab therapy program"

February 21, 2019

5.0

Overall, the program is user friendly, and very helpful for a successful therapy practice.

Pros

The program is easy to use, and has most of the features needed to efficiently run a therapy practice.

Cons

Reports can be repetitive, and customer service does not always know the answer. At times, glitches or updates take a while to correct.

Review Source

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