Swoogo

Pros: Swoogo is very flexible and allows us to meet the needs of our many clients. We've used multiple online registration products and Swoogo EASILY beats them all! Swoogo makes creating up events very easy, has many options allowing us to customize our builds based on each client's needs, is constantly being updated and has more features than most other products. Reporting is very easy. Despite being only a 5 person company, I feel like a big fish in a small pond. I feel "heard" when we make suggestions. Customer service is the best and very responsive!

I wish we got more limited access/reporting users in our package but there is even a work around for that by building a password-protected report site. There is a integrate app option that I'm hoping even more features will be added to soon.

We use Swoogo on a daily basis and process about 7,000-10,000 registrations per year. That number has increased since we started using Swoogo and I credit much of that to the happiness of our clients and the ease of use for registrants. Swoogo is a very easy "sell" to our potential clients. When they see it they love it too.

Cons: Would like to see the integrated App more feature-rich so I can use it for my clients. If you need a more simple app it is very inexpensive and will work great.

Pros: If you have used other event management software before, the learning curve is not very steep. Very complicated registration sites for events can be created fairly easily and most things are in a very logical place to look with logical steps involved. The ease of use overall is the best part and this ease spans across other features like a full website and mobile app that are all based on the registration so it is all integrated however you want it to be. There is a "package" feature for event registration that lets us customize what is included with what package and the logic that can be applied throughout helps a lot for events that have a lot of options.

Cons: Compared to other platforms that may have separate but integrated app software, Swoogo's mobile app functionality is limited. You can have things like registrant contacts and program details easily added but more complex features like an integrated map that can pin locations to tell people exactly where and how to get to different locations is not possible. There are ways around this by making a page with a map on it but it is not as user friendly as a map that is linked to program and exhibitor details to pull up the exact location you are looking for. It would also be better if there was integration for existing websites for those who only want to use the registration process and not the website or other functions.

Overall: Swoogo is quite new but the developers have thought of almost everything you could want in a single platform for event management. We tested it with one of the biggest events of the year for us and we were able to build the entire form in less time and with less headache than we could with previous software that we were familiar with using for years. I think that alone says a lot. The logic it is based on allows seemingly unlimited options which also lets us make our forms less complicated for users to cut down on mistakes.

Pros: Ease of use; Very adaptable and configurable to your needs

Overall: We had to switch event/registration management softwares last year, and one of our vendors recommended we look at Swoogo - man, are we glad we did! It's super-easy to use, flexible, and easy to update. We also love their pricing scheme; as a non-profit religious event, it's nice to pay per event versus being nickel-and-dimed on every single registration. Love the product, and hope to use it for years to come!

Recommendations to other buyers: Great offering in the event management space - especially when you consider the pricing structure!

Pros: Swoogo does a great job at everything pertaining to hosting an event! Easy to build themes and then even easier to use tools for marketing and getting the word out! Lots of tools for tracking registration and making sure you are doing what you need to pre event.

Cons: This is definitely software for small businesses and smaller events as the cost is very high. I think they could benefit at opening up their market with some more smaller tiers of their pricing plans.

Pros: I love using Swoogo because it makes it so incredibly easy to manage events for our company. Creating discount codes is so easy and the whole program is user-friendly.

Pros: Swoogo is so fun to use! Everything is organized right in front of you. For some work events, we use Swoogo and it makes it super easy. We can easily update registrants, re send confirmation emails, communicate with registrants. Very impressive!

Cons: I've had the program glitch on me but very very seldom does it happen. Other than that, I have absolutely no complaints.