# Swoogo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Swoogo the right Event Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161291/Swoogo/reviews --- Swoogo 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Swoogo Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Greg G Director of ABA TechnologyNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Swoogo's registration system had the flexibility to accommodate our very complicated registration requirements, reducing the number of forms we worked with from more than 10 down to 1 and saved a great deal of effort across multiple departments.“ May 10, 2024 TM Thabo M FreelanceMarket Research, Self-employedUsed the software for: I used a free trial. “The website is not that user-friendly and some pictures or thumbnails don't appear it shows broken pictures and titles.“ May 22, 2025 AY Amy Y Corporate Events ManagerAutomotive, 201 - 500 employeesUsed the software for: 6-12 months. “What truly sets Swoogo apart is its user-friendliness coupled with its impressive array of features. Whether it's creating custom registration forms tailored to my event's needs or analyzing data, Swoogo offers unparalleled flexibility. But it's not just about functionality – Swoogo goes the extra mile with its "bells and whistles."“ June 14, 2024 FB Folashade B Teacher AuthorWriting and Editing, Self-employedUsed the software for: Less than 6 months. “In complicating settings, it lacks the ability to provide essential technical support.“ May 29, 2025 KC Karen C VP of OperationsConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “We have been able to customize event pages and registration forms to align perfectly with our branding and event specifications.“ May 6, 2024 KS Kim S Vice President of Professional ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Right now, we have to manually attach speakers to sessions and it is kind of a pain.“ June 5, 2024 OA Oluwaseyi A system server administratorInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I appreciated Swoogo’s intuitive event management interface, which made organizing and tracking events straightforward.“ May 26, 2025 AR Anabell R Project ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “The only con I can see in the app is not having test environments.“ May 13, 2024 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use feras R. Supervisor Recreational Facilities and Services Used the software for: 1-2 years ### "Swoodoo features" March 15, 2025 5.0 It's a powerful and useful event management platform, especially for virtual and hybrid events. My overall experience was positive, focusing on ease of use, customization, and customer support. However, I encountered challenges related to the cost or complexity of some features. Pros I liked its accuracy in managing registrations, tickets, schedules, communicating with participants, and analyzing data related to events. With its user-friendly interface that aims to simplify the process of organizing events. Cons It has almost no negatives. I think the price is somewhat exaggerated. Review Source CC Carolyn C. Banquet Hospitality Used the software for: I used a free trial ### "Soogo private audiance" February 13, 2025 4.0 Best part is ability to keep events scheduled Pros Ability to network with others in an audience and speakers Cons Lack of closed caption And circuit ability. To be able to continue to use as an interactive device between members. Like Google meet , Microsoft team, zoom Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Trial of new product for use of event mandate Review Source MG Monica G. Owner Accounting Used the software for: Less than 6 months ### "My Swoogo Review. " June 1, 2025 3.0 My overall experience using was pleasantly successful in my honest opinion because, when i was using Swoogo it was surprisingly great. Pros it was wonderful and effective and efficient and it had good quality of me using . The mobile app was really good to use. Cons had some lacking quality in my experience because when i was using swoogo plateform i notice some bad qualities. Review Source OA Oluwaseyi A. system server administrator Information Technology and Services Used the software for: Less than 6 months ### "efficient and User-Friendly Event Management with Room to Grow" May 26, 2025 4.0 Overall, provided a solid platform for managing events with user-friendly tools and reliable support. While there are some areas for improvement, particularly in analytics, it met most of our event management needs effectively. Pros I appreciated ’s intuitive event management interface, which made organizing and tracking events straightforward. The customizable registration forms and seamless integration with payment gateways also stood out as major strengths. Cons The reporting features could be more robust and flexible. At times, generating specific analytics required manual workarounds, which was a bit time-consuming. Review Source FB Folashade B. Teacher Author Writing and Editing Used the software for: Less than 6 months ### "Swoogo Review" May 29, 2025 4.0 The software is great overall but needs additional support when it comes to complicated features in which customers need to acquire the knowledge. Pros is a fairly simple software to use because it provides speedy customization feature which allows users to make easy selection and options. When it comes to virtual and hybrid proceedings, it does a fantastic job. Cons In complicating settings, it lacks the ability to provide essential technical support. Its high-quality features are not enough especially in design elements. Review Source TM Thabo M. Freelance Market Research Used the software for: I used a free trial ### "Tees Review " May 22, 2025 3.0 Overall I think it's great for the computer or laptop but for mobile phone not that friendly to use due to the complicated outline of the website. Pros It's straight forward on events and registrations on events or upcoming events to individuals who are interested in promoting/participating in events Cons The website is not that user-friendly and some pictures or thumbnails don't appear it shows broken pictures and titles. Review Source IT Isaiah T. Designer Computer & Network Security Used the software for: Less than 6 months ### "Not for the Small Guys" April 23, 2025 4.0 provides a great event management platform. Swoogo shows to be most effective for nonprofits and mid-sized organizations. It offers unique customization, upfront no-hidden-fee pricing, and helpful customer support.​ Pros stands out as a comprehensive event management solution, offering a balance of flexibility, scalability, and support. Cons The price of can be steep for individuals and small businesses. Review Source RH Rosie H. Manager Events Services Used the software for: 1-2 years ### "Give Swoogo a go! " April 26, 2025 5.0 Really like working along side , our clients love it too which is a bonus! Support team are outstanding and so on the ball with any issues. Pros I liked how just worked, very easy to navigate and the support system is fantastic. Cons Nothing, everything is just spot on! I honestly cannot fault it. I have tried to find little glitches but there isn’t anything I have came across. Review Source Julianna W. Platform Event Technology LEad Events Services Used the software for: 6-12 months ### "Swoogo review" December 30, 2024 4.0 Overall great experience. I would use it again. I would be interested in under Pros The self managed, self intuitive modules to create web pages and reg pages. Cons Required more advanced coding knowledge to make a site pretty. The basic templates weren't amazing. Review Source Iddy H. Solution Architect Information Technology and Services Used the software for: Less than 6 months ### "Powerful Event Management Tool" January 21, 2025 5.0 Is a robust and user-friendly event management platform, like any tool, it has its drawbacks depending on user needs and expectations Pros Reduces manual work through automated workflows for registration, marketing, and reporting. Cons Some advanced features or integrations may incur additional costs. Review Source RC Rachel C. Registration Manager Events Services Used the software for: 2+ years ### "Swoogo is the best in town!" May 10, 2022 5.0 Pros This software is widget based which is the "drag and drop" feature. Which makes building super quick, super easy and super customizable. The finished product looks like you spent weeks developing it. The registration process is also super easy to customize and add logic too. You are able to create multiple paths and get really specific. In addition to that, you can have specific emails based off registration. The reporting is very clear and concise and gives you all you need to know up front as well. The support team is available basically around the clock and are super personable and ready to help. Cons There are only 2 things I wish I could change about : 1. I wish the platform had abstract management (which that may be in the works \*fingers crossed). and 2. I wish there was a call center instead of chat/email for the support team. Granted the support team is absolutely wonderful. They reply quickly, they are detailed and they have event sent me video chats to walk through issues before. But it would be nice to have a last resort phone number in case of emergencies. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Klik](https://www.capterra.com/p/164889/Klik/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Swoogo has a great cost, open API, and integrates and talks with many other products. Easy to use for many different events and reasons. Review Source Response from Swoogo June 1, 2022 Thanks for your review, Rachel! Based on your pros list, it sounds like you are a superuser, so thank you for that. I hope Swoogo is exactly the solution you've been needing. Regarding abstract management, I think you're going to be very pleased with our summer product launch. ;) Keep your eyes peeled for more information in late June/early July. As for phone support, I can understand how having a number is just comforting in itself. I'll pass that note along to our Director of Customer Experience, Joe. But I am pleased to hear that your experience with our support team has been nothing but quick, personal, detailed support. That is always our goal. Thanks for being a great customer, Rachel! We appreciate you. Abby RZ Rachel Z. Registration Manager Events Services Used the software for: 2+ years ### "Great Product for the Price!" April 26, 2024 5.0 My overall experience with has been amazing. I couldn't ask for a better product or team behind the product. Pros is super user friendly, has a great resource center to help self-teach and an amazing support team if you run into any issues. Cons The only issue I have with at this time is not being able to kick back the credit card processing fee to attendees. Not a huge issue, as there are work arounds. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Swoogo Cost and the look of the product. It gave less of a "template" driven look. Review Source AN Amanda N. Meeting Manager Automotive Used the software for: 6-12 months ### "Great platform" September 8, 2022 5.0 This has made our team be able to streamline our business processes and work more efficiently. Pros Set up, reporting, communications, ease of use for both attendees and the back end user. Cons Could have more functionality behind adding guests to registrants. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Swoogo More cost effective and pricing model was better Review Source Response from Swoogo September 21, 2022 Thank you so much for taking the time to leave us a review, Amanda! We're delighted to hear that our platform is saving you and your team both time and money, and has helped to streamline your business processes. In regards to your suggestions on adding more functionality around some of our modules, we'd love to take a deeper dive on this with you in order to better understand your individual use case and offer you some solutions. I will make sure to pass this along to your Account Manager for further assistance. Thank you for being a valued Swoogo customer, Amanda, we appreciate you! BC BUDHADITYA C. Founder Fishery Used the software for: Less than 6 months ### "Greatness Of Services" February 27, 2025 5.0 It's Good Best Experience Throughout The Year.. Pros Affordable Fancy Easy To Use Best In The Market.. Cons As Such Nothing Because Of There Excellence.. Review Source JQ Joao Q. Software Architect Computer Software Used the software for: Less than 6 months ### "Good application" February 17, 2025 4.0 Pros User-friendly interface and Excellent customer support Cons mobile app has limited functionality compared to the desktop version Review Source KS Kim S. Vice President of Professional Services Non-Profit Organization Management Used the software for: 2+ years ### "So happy with Swoogo" June 5, 2024 5.0 Great technology & service at an excellent price. I also like that you can have an unlimited number of events and registrants at one price, which is really nice for a smaller organization. Pros The most outstanding thing about is their amazing customer service team, even though it is actually rare to need them to fix something. Since the program is so reliable, most of my customer service inquiries are about how to do something. The platform is easy to use and easy to learn and their customer service team responds extremely quickly and are so friendly and helpful. Cons You have to buy an upgrade for better speaker management. Right now, we have to manually attach speakers to sessions and it is kind of a pain. Review Source LM Lorraine M. Founder & President Events Services Used the software for: 2+ years ### "Swoogo is in a Class all of it's Own" September 13, 2021 5.0 Overall I could not be happier with not only , the product, but Swoogo the company. They are easy to work with, and during the pandemic, they proved that they TRULY value the relationships with their clients. They went above and beyond with being flexible during the pandemic. Pros As an independent meeting planner I have reviewed / used/ tested, easily over 50 different registration programs over the course of my 25+ year career. Some have some great features, some not so much. Some are easy to use, some not so much. Some have great tech support, others leave you wanting to claw your eyes out after reaching out to tech support 20 times only to get an automated message telling you how they will get to your ticket as soon as possible, not. Keep in mind that I have many different clients all with different needs. And for many years, we owned licenses to various platforms, just so that we could service each of our clients. does to have every bell and whistle out there, but they do have 99.9% of what I, and my clients, need. Swoogo is, and I do not say this lightly, the best registration platform that I have ever used. And it's not just the platform, it's the company and people behind it. What do I like best? The ease of use; things are where you would expect them to be. The program is inherently intuitive. The way it is organized, and just makes sense. If you cannot figure out something, tech support is easy to reach. Speaking of tech support, you can easily find all your previous requests and the tech supports answers all in one convenient place in your account. Cons I actually had to think about this one - the answer is nada, nothing, zilch. Reason for choosing Swoogo We liked the pricing structure, (User based vs. registration based), we liked the product and it's features, and we liked their tech support options. Review Source Response from Swoogo August 4, 2022 Wow, wow, wow, Lorraine, thank you so much for leaving us this glowing review! We were so touched by your words about our company that this review is now featured on our new home page (But, you might already know this of course.) We are so lucky that we get to work with customers like you on a daily basis, it makes our jobs just that much better. Thank you for being a valued Swoogo customer, Lorraine, we appreciate you! - Sam SK Stephanie K. Event & Meeting Coordinator Insurance Used the software for: 2+ years ### "Swoogo is a top-tier registration platform!" August 17, 2022 5.0 is an EXCELLENT registration platform, from start to finish. From building and customizing your registration site, to managing your people and registrations, to communications and emails, to creating reports and analyzing data-- Swoogo is the complete package. I love this tool, and sing it's praise any chance I get. Pros There is so much functionality. Everything you need is in one place. I learn about and am amazed by the features/functionality everyday. And at the same time, it's so user-friendly and easy to learn. The platform is intuitive and just makes sense. And, the online support platform is excellent. There are TONS of resources and articles to help learn and troubleshoot. They have an awesome help ticket system as well. Their customer support is the best in the industry-- with FAST response times and solutions to any issues that you have. Cons The mobile app is basic in functionality, so we're looking forward to mobile app improvements. Reason for choosing Swoogo Our organization was using before I was hired, and therefore I was not involved in the selection process. Review Source Response from Swoogo August 24, 2022 Thank you for taking the time to leave us a review, Stephanie! We're thrilled to hear that you've been loving using Swoogo as your event management partner, and have had such a positive experience with our platform and team. We're continually working to update and modernize our platform regularly, so we appreciate any and all feedback. We are currently hard at work on developing a new mobile app for our users, and we'd love to hear more about what features and additions would be most helpful to planners like you. Our product team is currently looking to connect with our mobile app users to get more insight into areas for improvement, and we'd love to hear from you. Please reach out to daniel@swoogo.com with any additional suggestions you might have. Thank you for being a valued Swoogo customer Stephanie, we appreciate you! AW Anna W. Marketing and Communications Specialist Hospital & Health Care Used the software for: 1-2 years ### "The Swoogo Field of Dreams" May 1, 2024 5.0 Overall, I have had a very welcoming and supportive experience with . Even though they are an event software, I feel apart of a community. Our company's events continue to elevate as I learn more, talk more, and implement more Swoogo features. Pros I thoroughly enjoy multiple things about . To start, you can make absolutely anything within Swoogo. Have different registration types for your event? Done. Want registrants to only see their relevant information? Done. Need an attractive event site to draw in registrations? Done. As the saying goes, if you build it, they will come. Not only that, the customer support team has always been timely and extremely helpful. Even when I've had to ask a question I couldn't find the answer to, and it was an easy fix, they were there to help. The support team can access your event to give you direct fixes and help on any problem you are facing. Cons I would not say this is a con, but something to be aware of before purchasing: has a little bit of a learning curve. There are so many opportunities to tailor your event registration to whatever you need, it can honestly be overwhelming at first. However, Swoogo has multiple educational outlets to learn and understand the platform: the knowledge academy, live trainings, monthly webinars, and the support team. When my company first assigned me to manage and create our events, I was nervous about understanding all the features and how to use them properly. After completing the live training and chatting directly with Swoogo experts, I feel like there is now nothing I can't tackle. Review Source Tammy W. Owner Used the software for: 2+ years ### "Swoogo is Simply the Best Registration Software" April 11, 2018 5.0 Pros is very flexible and allows us to meet the needs of our many clients. We've used multiple online registration products and Swoogo EASILY beats them all! Swoogo makes creating up events very easy, has many options allowing us to customize our builds based on each client's needs, is constantly being updated and has more features than most other products. Reporting is very easy. Despite being only a 5 person company, I feel like a big fish in a small pond. I feel "heard" when we make suggestions. Customer service is the best and very responsive! I wish we got more limited access/reporting users in our package but there is even a work around for that by building a password-protected report site. There is a integrate app option that I'm hoping even more features will be added to soon. We use Swoogo on a daily basis and process about 7,000-10,000 registrations per year. That number has increased since we started using Swoogo and I credit much of that to the happiness of our clients and the ease of use for registrants. Swoogo is a very easy "sell" to our potential clients. When they see it they love it too. Cons Would like to see the integrated App more feature-rich so I can use it for my clients. If you need a more simple app it is very inexpensive and will work great. Review Source Response from Swoogo April 13, 2018 Thank you Tammy, for taking the time to review us. We are absolutely thrilled that you and your customers love Swoogo! Your feedback on the features in Swoogo Mobile is spot on. We will continue to add features - just as we do across the Swoogo platform. SS Stephanie S. Meeting Manager Hospitality Used the software for: 1-2 years ### "Swoogo is a user friendly event management software " October 2, 2023 5.0 allows us to provide affordable registration websites year to year for clients that are easy to maintain. Pros is extremely easy to use, and also to learn. Well, it does not have all the bells and whistles of some other programs. It’s certainly can make wonderful functional registration websites, attendee mobile app, and moreThe support team is amazing. I never waited more than an hour. Maybe two at most to get assistance and tickets will result quickly and efficiently Cons I think that rolled out their call for papers module before it was ready. Our company was one of the first to use it and it was a hard learning curve for all involved. Review Source JL Jennifer L. Senior Manager, eLearning & Events Printing Used the software for: Less than 6 months ### "Two thumbs up !" September 27, 2022 5.0 We have experience with other event management software and were pleasantly surprised by how easy it’s been to transition to . The onboarding was simple with live training and self-help tutorials. And the responsiveness of the support team has been amazing. Managing our first event with Swoogo has happened without a hitch. We are looking forward to continuing to use the platform for our future events, too. Love it! Pros was very easy to learn. Building our event in Swoogo was easy to do and took less than 30 minutes. The templates are easy to work with and there is a feature for all needs. Cons I have only used this software for one event so far, but I have not found anything that I didn't like yet. Alternatives considered [6Connex Software](https://www.capterra.com/p/176358/6Connex-Webinars-and-Webcasts/) Review Source Response from Swoogo October 11, 2022 Jennifer, thank you so much for taking the time to leave us a review. 30 minutes?! Wow, that might be a new record. That's awesome! We're so happy to hear that our platform is giving you and your team some much needed time back in your days. But most of all, we couldn't be happier that you made the switch over to Swoogo. ;) Thank you for being a valued customer—we appreciate you! - Sam SM Seth M. Lead Technician Research Used the software for: 2+ years ### "ISCB Swoogo review" April 26, 2024 5.0 Pros How well it can be integrated with our other tools and systems Cons The abstraction is often limited to a specific context that doens't always apply Review Source KC Karen C. VP of Operations Consumer Services Used the software for: Less than 6 months ### "Swoogo for your events!" May 6, 2024 5.0 Pros As a new customer to , we have found that the Swoogo team has been exceptionally accommodating and attentive to our needs. They have worked diligently to understand our requirements for event management and have been responsive to our inquiries. The Swoogo meeting software has proven to be a robust solution for our conference needs. Its user-friendly design has made it easy for our team to navigate and utilize its features effectively. One of the standout aspects of Swoogo is its flexibility. We have been able to customize event pages and registration forms to align perfectly with our branding and event specifications. This level of customization has allowed us to create a tailored experience for our conferences. Their team is quick to respond to any questions or issues we encounter, demonstrating their commitment to customer satisfaction. We look forward to our partnership with them for our events. Cons So far we haven't found anything. Our event registration is not due to go live until June. Review Source BH Ben H. Manager Design Used the software for: I used a free trial ### "Amazing, if you can afford the price!" March 3, 2023 5.0 Pros The platform in general is incredibly good - any type of event, with registration capturing any details you fancy. In person and virtual even in the same event with different ticket types for each. A whole load of reporting, e-mail engagement and tracking with integrations built in to automate process after a customer buys a ticket. This really is the complete package for serious event organisation. Cons The price. Oh my goodness, the price. It is good, there's no doubting it. We trialled it in partnership with a client and although an amazing platform, the annual cost to run their events would have been over £20k! Your events need to making some serious profit to invest twenty grand a year in the booking platform. Alternatives considered [EventsFrame](https://www.capterra.com/p/171329/EventsFrame/) Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.