# Page 3 | Swoogo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Swoogo the right Event Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161291/Swoogo/reviews --- Swoogo 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Swoogo ## Showing most helpful reviews Showing 51-75 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Greg G. Director of ABA Technology Non-Profit Organization Management Used the software for: 1-2 years ### "Moving to Swoogo" May 10, 2024 5.0 's system allowed us to collect complicated registration data how we needed it, present program details in a variety of ways, communicate with our registrants, inform our staff, and integrate with event app and badge printing systems with ease. And when we got stuck on something tricky, the support staff was fast to respond with accurate, useful knowledge. Pros 's registration system had the flexibility to accommodate our very complicated registration requirements, reducing the number of forms we worked with from more than 10 down to 1 and saved a great deal of effort across multiple departments. Cons We work with a lot companies that register multiple people for one of our events only to request later that a registration be reassigned to another of their employees. 's system didn't accommodate transfers and required some juggling on our part, but the ability to add custom fields let us keep track of those transfers adequately. Review Source LC Lauren C. Chief Event Planner Events Services Used the software for: 2+ years ### "Best all around conference and reg software especially for your money" April 30, 2024 5.0 Excellent. Customer service is fantastic. There are times I reach out out 2-4 times a day with questions and I get responses right away. Sometimes they even record a video to show my how to do something. No complaints on the customer service. Pros I have used many registration and conference software tools. I find to be the most user friendly on the back end. The features are robust. The pricing is considerably less than Cvent and I think Swoogo's product is richer and easier to use. Cons The conference templates to select from don't provide a lot of flexibility and if you don't know any coding, it's difficult to change things on your own. I'd like to see more flexibility with the templates itself. Switched from [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Trello](https://www.capterra.com/p/211559/Trello/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[RegFox](https://www.capterra.com/p/91029/RegFox/) I wasn't ever very loyal to a product since they never fully had what I need. Either the price would be great but it lacked features. Or the price would be extremely high with features I didn't need. fit my needs the best. Review Source LP Lisa P. Information Systems Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Swoogo is the best event management platform I have used" June 30, 2022 5.0 I can't say enough good things about . The user experience, the end-user experience, the customer support, the integration with other tools... everything is so well-designed and user-friendly. Anyone who is looking for an event registration and event management tool should look no further. Pros I've used several event management platforms and is by far and away the best one available. It's event builder is flexible, allowing us to design customized registration and virtual/hybrid event experiences as fits the needs of our event/funder. The user experience for our registrants is intuitive and pleasing to the eye. Our Marketing team loves the flexibility with the email designer and the ability to send custom emails to different groups within an event's registrants, and they also find the reporting features tied to emails extremely helpful. Finally, the team at Swoogo is outstanding. Any time I have had a question, their customer support team responds quickly and they have always been able to come up with a solution. Cons The only thing that comes to mind is that I would love the ability to merge contacts in the address book. Occasionally we have someone who registers for one event using their professional email address and another event using their personal email address, so now they have to contacts in our Swoogo address book. I'd love to be able to merge them so that we get a complete picture of their registration history with VentureWell in one contact record. That's fairly minor though - I'm exceptionally pleased with Swoogo's product! Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Swoogo 's price point AND vastly superior product made the choice very clear, and we've been extremely happy with Swoogo since we made the switch! Switched from [Fonteva for Associations](https://www.capterra.com/p/233481/MemberNation/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We were eager to find a new event registration and event management tool because the tools we had been using were extremely expensive and also did not allow for the flexibility in event design that we are looking for. Review Source Response from Swoogo August 3, 2022 Thank you for leaving this glowing review, Lisa! We couldn't be happier that you and your team made the switch over to Swoogo and we're delighted to hear that you're enjoying all aspects of our platform. As for your suggestion on contact merging in the Swoogo address book, we have a few ideas on a solution for this. I will make sure to pass this along to your Account Manager so that they can reach out to discuss this with you in order to determine the best option based on your individual use case. Thank you for being a valued Swoogo customer, Lisa, we appreciate you! - Sam EL Evgenia L. Senior Communications Consultant Public Relations and Communications Used the software for: 2+ years ### "The best event management and communications tool ever " October 28, 2022 5.0 Exceptional. I've been using it for managing various events and campaigns so can hardly imagine my working life without it :-) Pros The 's customisability and flexibility are seriously impressive. As well as their custom support: they respond so quickly and so efficiently to any question you might have that you always feel like their most important client. Also, they are very solution-oriented: whatever request or issue you might have, their team is always ready to hop on a video call and to brainstorm with you. It is a tool built to save your time and your nerve cells :-) And last, but not least: the backend is very intuitive and user friendly, it is easy to find your way around. Cons Sounds a bit strange, but I really cannot think of any. Switched from [Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) My previous company was open to try different softwares, and so after testing quite a few we realised that was beyond comparison. Since then I've changed my place of work, and the first thing I asked my new management to invest into was Swoogo :-) Review Source Response from Swoogo November 9, 2022 Wow, thank you so much for leaving us such a kind review, Evgenia! We're beyond happy to hear that you're enjoying using our platform and working with our support team ( The fact that you've yet to run into any issues is also a plus ;) ). It's awesome customers like YOU that keep our company going and growing. Thank you for being a valued Swoogo customer, Evgenia—we appreciate you! - Sam JC Jennifer C. Senior Director, Meetings & Services Farming Used the software for: 2+ years ### "Best event software I have ever used" December 14, 2021 5.0 My experience with them has been truly exceptional and I have switched several other services that we used to use into this one so that I can have as good of an experience with all of our different event technology and not just attendee registration anymore. Pros Best event software I have ever used! It is the first one that finally gives me the freedom to do everything I need to do quickly and well and total open source to connect to other things I need as well. Using this system has made our events look much better online, saved tons of staff time and single-handedly got me through the pandemic with our switch to virtual tools as well. Cons There’s very little that I don’t like but sometimes Google auto fill Kent interfere with it a little bit Reason for choosing Swoogo Better cost and flexibility Switched from [NetForum Enterprise](https://www.capterra.com/p/184340/NetForum/)[A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) The cost was much lower and the customization and capabilities much higher than what we used to use. Review Source Response from Swoogo August 3, 2022 Wow, Jennifer, thank you so much for your kind words about our platform! We are so happy that you're enjoying your experience using Swoogo and are thrilled to hear that our software is giving you and your team some well deserved time back in your days. As for your suggestion on removing google auto fill, I was able to talk with our support team and they informed me that this can easily be disabled on reg forms. Here's how: 1. Click the edit button on the home and/or work address field. 2. Uncheck the box "Enable google auto complete for this address". That's it! Disabling the "Enable Google Auto-complete for this address" disables the autofilling that Google will try to do for addresses on the reg form. Hope this helps! Thank you for choosing Swoogo Jennifer, we appreciate you! - Sam Francesca P. Partner/Principal Hospitality Used the software for: Less than 6 months ### "Smart, seamless event registration + websites" May 23, 2022 5.0 Love it. Saving money for clients, saving time (no more researching platforms when we have a tool at our fingertips that works!), winning! Pros Securing was a no-brainer. After 2 years of using 5 different event registration tools for clients, plus virtual/hybrid platforms, my business partner and I were D-O-N-E. We needed a one-stop shop that could offer smart and sleek event websites that we could build easily, logic options to customize complicated questionaires asked of attendees, event sites that integrated seamlessly with all virtual platforms and payment processing servers AND had the option for custom URLS and event mobile apps. Enter Swoogo. Great for event planners who handle multiple clients. I love their websites, their forms, the time it takes me to build a great site, the flexibility of the tool to work for websites that are NOT event related, the ability to allow clients to be reporting users among many many other wonderful features. Bonus: none of the nickel and diming you find at Cvent for a clunky and complicated products, the sometimes piecemeal processes with eShow, the expense and lack of customer service with Cadmium, etc. etc. It is just a smart, great tool! Cons I'd love truly "live" chat during business hours. I think some elements - transfering registrations, tracking group registrations, modifying registrations without a password (better for admins!) could be improved and getting features added to is a little complicated because they take support suggestions from their help center and want them to be upvoted. However, everyone phrases similar needs/suggestions a little differently, so it dillutes some of the upvoting that might see a feature added. Review Source Response from Swoogo June 1, 2022 Thanks for your review, Francesca! Wow wow wow! Five event platforms in 2 years sounds like a headache. We're honored you've chosen us, and we're so thrilled you're happy with us! And we really appreciate you giving us feedback. No product is perfect, and knowing your preferences really makes a difference. I'll pass your suggestions on to Chris, our VP of Product. Abby AD Ashley D. Regional Director of Technology Real Estate Used the software for: 1-2 years ### "Top Business Decision | Selecting Swoogo for Event Management" November 14, 2021 5.0 Exceptional. We learn and discover new features and functions with every event we host, and my opinion of the software just keeps improving. Pros After migrating from another highly rated event management software, I assumed as a product may be equivalent. Wrong. It has exceeded our expectations on performance and features in every way. Registration? Superior. Session Check-In Functionality? Superior. Seating Charts: Fully integrated into registration, and out of this world better. Self-Check-in: Fully integrated, free, and fantastic. And customer service? Responsive and knowledgeable. On top of the features, Swoogo's pricing structure is a huge benefit. Our organization hosts many events. With the pricing structure of past event management software, we paid per registrant. As a result, we were forced to use two separate platforms; one for paid events, one for free events. With Swoogo's pricing model, for the first time we are able to run all events on a single platform. Overall, I have been blown away and count bringing Swoogo to our organization as one of the best business decisions I have made in my career. Cons I have two wish list items for improvement. 1) Customer service can only be contacted by email/ticketing system. There is no phone or chat support, and when you have a time sensitive question, that would be appreciated. 2) My rule of thumb with is that absolutely everything 'can' be done, it's just a matter of figuring out how. There is an infinite number of 'if this/then that' customizations, but getting to the desired outcome is not always fully intuitive. Fortunatley, customer service is both patient and creative when faced with a 'we are trying to get the reg flow to work like this...' Alternatives considered [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Swoogo Pricing: The pricing model made it significantly more affordable for our organization. Features: The feature set was either equivalent or superior to the other options. (In the end, these features ended up not only being equivalent, but significantly better in some instances. Specifically the integrated seating feature, and the self-checkin/onsite badge printing.) Switched from [Stova](https://www.capterra.com/p/88289/Stova/) In large part we were seeking a software that we could host both our paid and free events. On the traditional price per registrant model of most event management software, it was not economical to manage free events. Review Source Response from Swoogo August 4, 2022 Thank you for taking the time to leave us a review, Ashley! We're delighted to hear that you're enjoying using our platform and have had such a positive experience thus far. I can only imagine that having all of your events on one platform now is much less of a headache, so we're happy that we could solve that pain for you. As for your suggestion on implementing phone support, we can totally understand that the option to call is sometimes favorable when in need of a quick fix or solution to an immediate problem. If you ever have an urgent issue or need help problem solving beyond a ticketed response, a member of our support team is more than happy to hop on a call with you. The same goes for help in navigating our system, our team is here to help you every step of the way, so don't hesitate to reach out if in need of assistance. Thank you for being a valued Swoogo customer, Ashley, we appreciate you! - Sam JW Jessica W. Director of Systems and Analytics Non-Profit Organization Management Used the software for: 1-2 years ### "Great system for events" June 30, 2022 4.0 Overall, I am highly pleased with the product and the customer support. Pros The first time we used this software we had hired a consultant to help us with setup. Once we saw the user friendliness of this software we tried it out on our own. The team was great throughout the experience and I found that they even implemented one of my suggestions within a couple months of me suggesting it. Event registration was a breeze to setup and created a very streamlined flow for our guests. The functionality also allowed us to tailor the experience for sponsors. The Swoogo team also helped us figure out the best solution for our needs. We wanted to use our existing platform for donations and explore possibilities for using that in registration. Two of their staff members joined a call to brainstorm the possibilities and help us find the best solution for us. Really top notch! I would highly recommend this software. Cons The setup for the virtual page was a bit more convoluted and I struggled to set it up. They were prepared for all these complicated scenarios and I could find out how to set up a simple event page in a way that would work for us. I tried contacted customer support and got different answers. It took more back and fort to resolve it and it just so happened that the urgency for this need rose when their team was on a retreat. While I did experience some frustration their team did everything they could to help. A manager had a meeting with me and stayed on until we got it exactly how we needed it. They apologized profusely and really listened. No system or software is perfect and we all make mistakes. The pro in this is that they owned it, made it right and well within the time I needed it. Review Source Response from Swoogo August 2, 2022 Thank you Jessica, for taking the time to leave us a review! We're so glad that you're enjoying using Swoogo and are happy to see that our user-friendly, DIY model has allowed you and your team the freedom to customize your events in-house. It's always fun to see our users suggestions come to life in our platform, so thank you for helping us to improve Swoogo for customers like you. We sincerely apologize again for any delay in communication and support surrounding this issue during our annual team offsite. However, we're happy to hear that your issue was resolved and you received the support you needed to reach a solution. Thank you for being a valued Swoogo customer, Jessica, we appreciate you! - Sam LC Lisa C. Partner Events Services Used the software for: 6-12 months ### "The most amazing product! - Incredible registration and virtual event software. " April 10, 2022 5.0 I use for everything! It has become the most essential tool for our business and a huge added benefit for our clients. Pros The system is so customizable to our needs. We use it for a number of different types of events and forms and it covers all our needs. Another perk is that it allows for unlimited registrations, which helps me keep everyone tracked and counted in the system without worrying about being charged per person. Cons I'd love a quick way to duplicate a webpage across events. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Swoogo The price and capabilities that this product had were far superior. Review Source Response from Swoogo June 1, 2022 Thanks for your review, Lisa! I'm thrilled you're loving how customizable Swoogo is along with our unlimited registrations and events. Your suggestion on being able to duplicate a webpage across events is fantastic. I sent this request directly to Chris the VP of Product. But here's what you can do in the meantime: 1. You can build an event that serves as a template, then clone that event as many times as you need for different iterations. 2. If you're using a custom Theme, you can build some content directly into the page so that any new events that are built with that Theme will start off with it. Thanks for using Swoogo, Lisa. We appreciate you! Abby AG Alyssa G. Customer Experience Coordinator Events Services Used the software for: 2+ years ### "Best platform I've used so far" April 26, 2024 5.0 Great! Like the title, it's the best platform I've used so far. They have impeccable customer service who answer pretty quickly, very kindly (and with some personality), and can usually find me the answer or an acceptable work around/suggestion. Again, how customizable the reg site is has really worked well for us as opposed to some other platforms we've used. Overall 10/10 would recommend. Pros My favorite thing about is how customizable you can make the registration site. The fact that you can condition upon condition all the questions, makes sure the right details are shared with the right registrants. Cons So far the biggest thing I've come across is that you can only accept 1 currency at a time. We were able to find a work around however to be able to accept the second currency. Review Source VR Verified Reviewer Show Producer Market Research Used the software for: 1-2 years ### "Works well for our events (100-1600 attendees)" July 24, 2023 4.0 Pros The ease of use for building websites is one of the best parts of this platform. I build dozens for every event and this makes it easy. Cons I want more templating capabilities, like being able to take a webpage from one event, saving it as a template, and using that template in another event. There's some very idiosyncratic quirks that my company has that makes some registration issues, but that's largely just user-choice. Review Source VR Verified Reviewer Digital Projects Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Full featured event software that covers just about everything" November 26, 2018 5.0 is quite new but the developers have thought of almost everything you could want in a single platform for event management. We tested it with one of the biggest events of the year for us and we were able to build the entire form in less time and with less headache than we could with previous software that we were familiar with using for years. I think that alone says a lot. The logic it is based on allows seemingly unlimited options which also lets us make our forms less complicated for users to cut down on mistakes. Pros If you have used other event management software before, the learning curve is not very steep. Very complicated registration sites for events can be created fairly easily and most things are in a very logical place to look with logical steps involved. The ease of use overall is the best part and this ease spans across other features like a full website and mobile app that are all based on the registration so it is all integrated however you want it to be. There is a "package" feature for event registration that lets us customize what is included with what package and the logic that can be applied throughout helps a lot for events that have a lot of options. Cons Compared to other platforms that may have separate but integrated app software, 's mobile app functionality is limited. You can have things like registrant contacts and program details easily added but more complex features like an integrated map that can pin locations to tell people exactly where and how to get to different locations is not possible. There are ways around this by making a page with a map on it but it is not as user friendly as a map that is linked to program and exhibitor details to pull up the exact location you are looking for. It would also be better if there was integration for existing websites for those who only want to use the registration process and not the website or other functions. Review Source Response from Swoogo November 28, 2018 Thank you for taking the time to share your feedback. We are delighted you are happy with the Swoogo solution! AR Anabell R. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Excellent and robust platform for events management" May 13, 2024 5.0 Pros This is a robust platform to create and manage events. Also, you can generate registration flows for different purposes and support will be there for you to help you find solutions for new needs. Cons The only con I can see in the app is not having test environments. Also, the app can be improved but works for the main need. Review Source KK Kate K. Event Professional Hospitality Used the software for: 2+ years ### "Tried Many and Swoogo fits the bill!" September 22, 2022 5.0 We have been very impressed by the platform and team! Pros We love the flexibility/customization and the customer service is top notch! Cons There are always areas of improvement, we would love to see gamification for the app. Review Source Response from Swoogo October 11, 2022 Thank you so much for taking the time to leave us a review, Kate! We're so happy to hear that you're enjoying using Swoogo and have had such a positive experience working with our team. Our product wizards are currently hard at work building a brand-new mobile app for our users. If you have any additional suggestions, we'd love to hear from you! Feel free to reach out to your AM for further discussion. Thank you for being a valued Swoogo customer, Kate, we appreciate you! - Sam SH Shawna H. Director of Operations Dairy Used the software for: 1-2 years ### "Swoogo Review" July 20, 2022 4.0 Pros I like having a template. I have an event professional we work with create specific templates that we can duplicate and then just remove the elements we don't need. I like that it is much easier to use and navigate than our last registration software. Cons I would like support to offered over the phone when I need it instead of having to wait for someone to get back to me. I lean into another user for support to avoid the wait typically. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) The product is easier to use, more intuitive, and more affordable. Review Source Response from Swoogo August 1, 2022 Thanks for your review, Shawna! We're happy to hear that you're finding our platform much easier to navigate than your previous event management partner. We're honored that you've switched to Swoogo and appreciate you giving us your feedback. As for support, we apologize for any delay on our side in getting back to your requests. We can totally understand that phone support is sometimes favorable when in need of a quick fix or solution to an immediate problem. If you ever have an urgent issue or need help problem solving beyond a ticketed response, a member of our support team is more than happy to hop on a call with you. Thank you for choosing Swoogo! - Sam Mary G. Director of Education Non-Profit Organization Management Used the software for: Less than 6 months ### "Simple, Intuitive Event Registration Software" April 6, 2022 5.0 Pros We are just getting the ball rolling with , but I'm already impressed! It has been very easy to set up. My members have appreciated his easy the registration is. For me, the automation options are the real star. I am able to automate confirmation emails, “know before you go” emails, registrant invoices, daily and weekly custom registration and transaction reports and more! Cons The only part that has caused any challenges so far has been our integration with authorize.net but we are working through solutions and seems to be very easy to work with Review Source Response from Swoogo April 20, 2022 Thanks for your review, Mary! I'm so happy to hear that Swoogo has been a breeze for your team - that's the goal :) It sounds like you've been able to get some time back in your day by using our automation options. I hope you were able to spend that extra time doing something fun! I'm glad our support team has been able to work with you on the different options for the authorize.net integration. We take the utmost pride in our customer support, so please don't hesitate to reach out if you need anything at all. Thanks for being a customer, Mary! We appreciate you. Abby KV Kim V. Chief Operations Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Customer Service is Outstanding" April 2, 2022 5.0 We are able to host events virtually that don't look like every other zoom training on the market currently. We are able to customize our events. Pros It is really quite simple to use. As with any software, there is a learning curve. What I've been most impressed with is the proactive customer support we've received from our account rep team. They have gone above and beyond and are very, very knowledgable. We have a very small team and don't have the luxury of in house IT support. allowed us to host an online Summit with over 1,000 attendees and we didn't skip a beat. Swoogo allows you to use premade templates or completely customize your event which makes it a very versatile product. Our support team has always gone the extra mile to support any request we've had or to find answers to questions that might be a little outside of the box. Cons Integrating with the webinar.net software was a bit challenging. We'd like to see improvements in that area. We'd also like to be able to customize emails a bit more than the software currently provides functionality for. Review Source Response from Swoogo April 20, 2022 Thanks for your review, Kim! Our customer support is our pride and joy, and I'm so happy they were able to go the extra mile for you. It sounds like your summit was an absolute hit! Congratulations. Sorry for the initial trouble integrating with webinar.net. I'm glad our support team was able to help you get it sorted. And thanks for the note regarding email customization. I have passed the suggestion to Chris, our VP of Product. In the meantime, we do have an HTML email function where you can code the entire email from scratch. Thank you so much for being a great customer, Kim! Abby SG Sarah G. Registration & Hotel Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "User friendly modern platform " July 20, 2022 5.0 Very positive, this is an excellent platform Pros User friendly, sleek look and feel, great customer service, great follow up Cons Could use a few added developments such as a proper terms and conditions formatted q/a Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Swoogo Cost, ease of use, features included. Inclusive pricing was very important to us. Review Source Response from Swoogo August 2, 2022 Thank you for your kind words and for leaving us a review, Sarah! We're thrilled to hear you're enjoying using Swoogo and have had a great experience with our customer support team. We are continuously working to update and modernize our platform regularly, so we appreciate this positive feedback. As for your suggestion on adding a native Terms and Conditions formatted Q/A to our system, I will happily pass this along to our VP of Product, Chris. In the meantime, usually what we suggest our users to do is to add an iFrame, image widget, or a link to their Terms and Conditions on their website reg form pages, and then create a required checkbox field on the reg form that would go right underneath that iFrame/image/link. The checkbox field could be called something like "Do you agree to the above Terms & Conditions?" and then make the only choice for the registrant to choose for that checkbox field a "Yes". Hope this helps! Thank you for choosing Swoogo Sarah, we appreciate you! - Sam JF Jessi F. Event Strategy and Production International Affairs Used the software for: Less than 6 months ### "Fantastic Intuitive Tool" April 28, 2024 5.0 Pros Great customer service/account managers, tons of online resources, smooth registration and communication tools. Cons Could perhaps use a bit more freedom in customizing web pages, or make a bit more intuitive to edit. And perhaps have a ‘request’ page somehow. Review Source VR Verified Reviewer Asesor Higher Education Used the software for: 6-12 months ### "Mi opinión sobre Swoogo" September 13, 2023 5.0 En puedes gestionar el registro y el pago de los asistentes, integrar herramientas de videoconferencia, streaming entre otras muchas cosas. Pros Me gusta porque puedes diseñar páginas web personalizadas para tus eventos, gestionar el registro y el pago de los asistentes, integrar herramientas de videoconferencia, streaming entre otras muchas herramientas. Cons La plataforma hasta la fecha me parece muy útil y funcional. Review Source ST Samuela T. Sales & Marketing Events Services Used the software for: 1-2 years ### "A very good registration and management tool for events" October 18, 2022 4.0 Pros Easy to use, quick registration onsite, very good and professional customer support Cons group registrations were not so easy to set up Review Source Response from Swoogo November 9, 2022 Thank you so much for taking the time to leave us a review, Samuela! We're happy to hear that you've been enjoying using Swoogo to manage your events. In regards to your comment about setting up group registrations in Swoogo, we'd love to take a deeper dive into your specific-use case and figure out how we can help make this process a little easier on your end. I will make sure to pass this on to your Account Manager for further discussion. As always, thank you for being a valued Swoogo customer—we appreciate you! - Sam VR Verified Reviewer Actress Performing Arts Used the software for: Less than 6 months ### "Swoogo for your events?" March 2, 2021 5.0 I recommend you try and see if it works for you and if it does great. Pros We like that with you can transfer data from one platform to the other, and it offers a good number of features that other event management products don't. It also gives you the opportunity to use it for more than one event which is awesome due to the number of events we host in a year. Cons Customer service is the worst and getting them to add basic tools is a waste of time. They have you send a request and if it gets more votes from people requesting the same feature then they will work on it, otherwise, you are left paying $ for something you can't use. Switched from [Dryfta](https://www.capterra.com/p/139986/Dryfta/) Trying new Products. Review Source RM Rachel M. Marketing and Communications Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Great Customer Service! " July 21, 2022 5.0 Pretty great! I'm happy with my experience! Pros I love \[SENSITIVE CONTENT\] and how she handles customer service. We've been able to figure any issue out with her help. Cons Some features are a tad confusing but manageable. Review Source Response from Swoogo August 1, 2022 Thanks for taking the time to leave us a review, Rachel! We're delighted to hear that you've enjoyed your experience working with our customer support team. I will make sure to pass this kind message on to your customer support representative. As always, if you're ever struggling to navigate our system feel free to reach out to our support team for guidance. Thanks for being such an awesome customer, we appreciate you! - Sam VR Verified Reviewer Program Coordinator Hospitality Used the software for: Less than 6 months ### "Such an easy switch from our previous event management software!" September 24, 2020 5.0 Easy transition over to . Website design is simple to use, but complex in its abilities. Pros Drag and drop, ease of use, look and feel. The transition over from our previous system was effortless. Cons Actually I have no complaints so far. We just started using though. It seems to have all the features we need and more. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) cost Review Source PW Pam W. vp of operations Automotive Used the software for: 1-2 years ### "Swoogo has great functionality" September 25, 2019 4.0 I love . they can work towards having a 800 line to call when you need help with any issue. they chat is not always open and when your in the process of registering a member you don't have time to wait for a return message to move forward. Pros this software was one of the only that i have used in years that have all the needed functions for my organization. Cons the software allows many things to be accomplished in to many different ways. it confesses the training process Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.