Microsoft

OneDrive


4.5 / 5
5983 reviews


Average Ratings

5983 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Microsoft
  • www.microsoft.com
  • Founded 1975
  • United States

About OneDrive

Web-based file sharing software that allows you to access and share files and photos on PC, Mac, Android, and iOS.


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OneDrive Features

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OneDrive Reviews Recently Reviewed!


Storing Files in the Cloud has Never Been Easier!

May 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The OneDrive client itself is very responsive, detecting and syncing any modifications to files to the cloud almost instantaneously. A sizeable 1 terabyte of storage space is provided with an E1 licence, which is more than enough to store a user's personal files in most cases. GPOs can be used in an enterprise setting to control aspects of the OneDrive client, including default OneDrive folder locations, enabling Files on Demand to save disk space, and sync bandwidth limits. OneDrive integrates very well with the rest of the Microsoft product eco-system, becoming the default save location for Word, PowerPoint, and Excel files once set up. A recent update has added the ability to automatically sync your Documents, Pictures, and Desktop folders to OneDrive without needing to manually configure additional options (this is an incredibly useful feature for an enterprise setting). Microsoft's support is quick to respond to support tickets and is very helpful. The application also auto-updates on startup, which means there is less administration needed to maintain current releases on all devices. The OneDrive mobile app is available for mobile working.

Cons: Some users have trouble with the concept of OneDrive and cloud storage, so a good amount of training should be provided when rolling out the application. The application itself installs in the user's 'AppData Roaming' folder rather than the 'Program Files' folder which means if multiple users are logged into the computer there will be multiple OneDrive installations, one for each user (however this is rectified in the newest insider releases of OneDrive where the application installs to the 'Program Files' folder, but this will take time to reach general release). If the application has issues syncing a file, it is not immediately apparent to the user as the only notification is a small red error icon shown over the OneDrive taskbar icon.

Overall: OneDrive has allowed us as a company to move away from traditional file shares stored on-premises to a hybrid cloud-based file storage setup, with personal user storage stored in OneDrive and company files on-premises. This way users are always able to access their files even when not connected to the company network. We have been able to decommission several file servers as a result of moving to OneDrive, and hope to eventually store all company files in OneDrive/SharePoint in the future.

OneDrive is a good storage solution, but not the best.

Mar 09, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's probably the best cloud storage for Windows users, because of its integration with the operating system and the Office 365 suite. For a Mac user the road is not that smooth. See the cons mentioned below.

Most of the time it works well, with occasional mess-ups. With a paid account you get 1 TB of storage which is more than enough for the average user.

You can access your files from anywhere, be it a laptop, a desktop machine, a tablet or your phone (even for iOS users) which makes it very versatile.

It's also very good for backups in case of hard drive failure because your files are always in the cloud and you have local copy on your device in a folder named "OneDrive".

Cons: As a Mac only user, I've had some issues with using OneDrive that made it difficult to work with, without putting an effort:

1. Being a Microsoft product, it's made for Windows files and file systems rather than a more universal approach like Dropbox has. The first time I've added files to OneDrive, I had 150+ errors that needed to be fixed. They were all file naming errors that OneDrive wouldn't support (because of the different character support between Windows files and Mac files).

2. After having 150+ errors, I tried to fix each one manually by going into Finder and renaming the files. The only problem with this is that I could only see a limited number of individual issues from the total number. The OneDrive widget doesn't allow you to see all errors, just the last 20 or so. While I was fixing some of them, the error dialog wouldn't refresh immediately, making it hard to confirm that I was doing the right thing. Eventually I deleted everything and started moving small chunks of files to have less errors to handle at one time. This worked out well in the end and everything is good now.

3. There is also a file limit of 10GB which, depending on your work might be an issue.

Overall: Good cloud storage for Windows and Office users. Not a smooth experience for Mac users.

Capterra loader

A lifesaver when wiping your PC

Mar 07, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: OneDrive is a great cloud storage solution from Microsoft, the creator of the famous operating system. In the OneDrive itself, Microsoft has been successful enough to maintain the trust of the people on its products.

I find it very helpful when I have to wipe out my PC. I stored all my important office files and documents on the OneDrive and successfully wiped it out without any headache.

OneDrive comes from the Microsoft house and provides complete security to your files.

I loved the feature of Document Sharing in the OneDrive. It provides you the ability to share the documents with your clients quickly.

OneDrive also has a fantastic feature which lets its users by synchronizing the files from different machines.

The calendar in it helps in managing different schedules like meetings, etc. very efficiently.

The documentation support and customer support provided by the Microsoft team is undoubtedly incredible.

Cons: Some incidents evolved when I was syncing the files from the OneDrive, and my local machine gets failed, and those were quite difficult and time-consuming to troubleshoot.

When downloading files and folders, it's competitors allow to download it quickly and automatically converts it into a zip file. But, I have not found any similar functionality in the OneDrive.

There were issues related to the naming convention when backing up the files. These were difficult to detect and fix.

It does not support the complete backup of your system. Although you can take a backup of multiple files, to make a full backup, you have to use third-party software, and then you can copy it in the OneDrive.

Overall: OneDrive is an excellent tool for personal as well as business needs. I have been able to store my important files and folders successfully on a cloud platform without worrying about their security and of getting them deleted. I can easily backup my data in case of any hardware or any mishap. I want to recommend this product to any business to arrange their files and folders effectively.

OneDrive is the perfect complement to Office 365

Mar 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: OneDrive is Microsoft's cloud storage service. This application without doubt offers great advantages to its users, among which I can mention the possibility of collaborative work, has integration not only with Office 365 but also with Windows 10, which makes it perfect for customers of this system operative In addition, its appearance and interface is friendly and easy to understand and use, works smoothly and allows work groups to share and access documents of all kinds, including some formats that are not part of the Microsoft applications such as PDF. The best quality of OneDrive is its possibility of synchronizing files coming from computers, laptops, telephones and tablets, that offers the user enough flexibility to use it whenever he needs it and have an Internet connection.

Cons: With OneDrive it is difficult to get many negative aspects or to interfere with your use, however there are some factors that could be improved, use of them is their price, being a payment software that offers several resources equal to some softwares free of charge, it is necessary to evaluate previously if it is really worth investing money in this application according to the use that will be given. In addition, the quality of the service The customer is not exceptional, sometimes the response is slow or imprecise,

that degrades the reputation of this application. Finally, 10 GB is the maximum size of the files that can be loaded, which means that they can not be stored documents of very heavy formats.

Overall: I'm really satisfied with the performance of this application in my company, it's really useful to work in groups and share documents quickly. OneDrive me has allowed to better coordinate the flow of documents between the staff to my charge and synchronize my files in the cloud quickly and effectively, the preview of photos allows me to take a quick look at the images my team sends me to identify them quickly without needing to download them on my devices, from this way saving space in these memories.

A Great Cloud Storage Solution

Feb 27, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Microsoft put a lot of effort into making One Drive user friendly and seamless across multiple computers and it shows. I'm to the point now where all of my files live in one drive. When I have to wipe my laptop or move to a new computer I have to do two things 1) install chrome and import my bookmarks/passwords and 2) install one drive and sync my files. I'm now 80% functional in less than 10 minutes.

I'm not sure what setting I ticked but when I spun up my most recent laptop last month my desktop, my documents, downloads, etc all mapped themselves to my one drive auto-magically

I also have a folder with all of my business documents in it. I was easily able to share a link with my business partner and give him full access to all of the business files so that we can both work off the same file set. Very convenient especially for something like a Quick Books Desktop save file.

Also 1 TB of data is a ton. If your a normal person that's more than you'll ever need. at least for the next 20 years or so. A less than normal person would be someone with a digital movie collection of 1000+ movies. To help put this in perspective 1TB =1000GB and 1GB = 1000MB 10 average Word Docs would equal about 1 MB. a full length movie at normal quality would be 100-300MB.

So again, unless you want to store 1000s of movies 1 TB will be more than enough.

Cons: It messes up occasionally.

Over the past few years and a half-dozen or so computers I've had One Drive go a bit crazy on me. All of a sudden it will stop syncing properly or at all. Twice I've spent considerable amounts of time working through various solutions and with tech support to no avail. Basically a fresh wipe of the computer was the best route. (which is a terrible solution).

I've also found that it's ... either screwy or not at all intuitive (or a bit of both) with One Note save files. All of my One note notebooks are saved in One drive but trying to make a redundant copy of one of them or restoring a backup is a huge hassle.

All in all it's a worthwhile program.

Overall: I'm not in a good position to compare to Google Cloud. I just happened to have jumped in the One Drive boat first. I'm certainly not against trying out their solution, I just already have something that works well enough.

Capterra loader

Keep your lost files safe with OneDrive!

Dec 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: OneDrive offers an easy and convenient way to keep your files safe. It's important to know its functionality. The program creates a folder on your computer and everything inside this folder and will copy to your cloud, staying safe from any system failure. In the past, I had several computers that I lost due to hardware failure, but thanks to the fact that I always kept my folder updated and with the important files included in it I was able to quickly recover everything by simply installing OneDrive again and waiting for a quick update.

Another thing that I found very useful is that you can access your folder from anywhere. Being on the road and with an internet connection you can connect and download and upload files to your secure folder, this is very useful in some cases! Because it doesn't require your computer to be turned on.

Cons: As I work with many files, and in spite of being organized, due to human error some documents can be left out of OneDrive, perhaps in everyday folders. This causes any file not included in the folder created by OneDrive to be forgotten if a system crash or virus attack occurs. Files in the cloud are sectioned to prevent hidden viruses from spreading and damaging others, but if one file is attacked inside the OneDrive folder it will send this to the cloud which means we will lose the file. So containing documents, files or anything inside this folder does not guarantee its security. It only guarantees that we will be able to recover them anytime, anywhere.

Overall: I sincerely owe all my files from many years ago to OneDrive. I work in the area of digital creation and it is very useful to have all our important documents such as fonts and backup images and portfolios within reach. The trade sometimes causes us to be exposed to viruses, but OneDrive is a very useful and versatile tool to protect us and optimize our work at the same time.

The most straight-forward cloud storage solution for regular users (even on Mac)

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - For Microsoft Office users, the collaboration features make it a no-brainer pick to use. - It is the best cloud storage value for Office 365 subscribers, with 1TB space included. - Additional features are consistently added, and stability is always improving. - Straightforward backup settings (unlike competitive cloud options) so you know which files/folders are being backed up and what happens when files/folders are removed locally so you aren't constantly worrying if you're deleting all copies. - iPhone iOS app is very well integrated and full featured and works consistently. Features are consistently added to take advantage of new iPhone capabilities. - iPhone camera roll backup has been superior to the built-in iCloud Photos since you are able to delete photos from your phone after they are backed up without the backup also being deleted. - OneDrive file management from website is relatively fast and easy to use for viewing your entire library of files if you don't store them all on your local device too.

Cons: - On the Mac OneDrive app, you may get frequent backup errors due to disallowed characters or spaces in file names. Tracking them down and fixing can be frustrating and time consuming. - Confusing differences/similarities when using OneDrive and OneDrive for Business accounts on the same device. They do not function the same in how they treat and backup files. - Adding a user to shared folders can be a little confusing on the iOS app as it seems to prefer creating a public link rather than just authorizing a login. - The iPhone app and Mac OS app only support a single personal OneDrive account being used (an additional OneDrive Business account can be added, however)

MS OneDrive

Oct 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automatic integration with Windows 10 and it's bundling with MS Office subscriptions makes this a fantastic service. Additionally, it's Android App allows for easy cross-platform use. As a Windows user, OneDrive makes collaboration incredibly easy from the generation of content on a local PC to the sharing work/files/information with others.

Cons: The automatic settings of OneDrive as a built in Windows feature might be annoying for people not used to saving via the cloud. In Windows 10 it is set as the default save-to location and requires a bit of settings work to change. Additionally, I've noticed some minor issues with the responsiveness concerning sorting or renaming files within OneDrive via Windows File Explorer. File previews in OneDrive often don't display the thumbnail preview image and the file (if an image or PDF) does not display in the preview pane of File Explorer. Additionally, when renaming files, OneDrive tends to have strange timing to it's highlighting, deleting and saving of file name often times saving a rename with only one letter typed in or otherwise making renaming files from within OneDrive difficult/annoying. You can get around this by using the OneDrive App in Windows, but if you don't have administrative rights/installation abilities then you'll have to use File Explorer.

Overall: OneDrive allows substantive, real-time collaboration on work using the near universal MS office suite. It's allowed me to create both quick and effective tools for myself in Excel that I can even use on my Android phone, and allowed me to manage long-term research content.

Capterra loader

A formidable cloud-storage solution for the masses...at a price

Sep 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Integration with Windows versions 8 and later provides instant simplicity with OneDrive. With Windows 10, it has become even simpler to use on PCs. The context menus allow easy changes to whether or not a file or folder is synced to the cloud, and the onedrive.live.com site is intuitive and easy to manage the content store via any browser. The ability of native applications for every reasonable platform makes this product appealing.

Cons: Microsoft can't determine what it wants to do in the consumer space, and nowhere is this more apparent than with OneDrive. Much like Skype, OneDrive has a "for business" client that bears little resemblance to the consumer application. Similarly, where Microsoft once led the field with generous storage space, their bizarre decision to revoke free storage for saving pictures and reduce the "free" amount has seriously hindered the attractiveness of OneDrive as a cloud solution. While the iOS app is delightfully easy to use, and bugs can be reported simply by shaking the app, saving files to OneDrive can be challenging, especially for novice users. Similarly, Microsoft did not make enough of an effort to distinguish OneDrive from the "for Business" product, and I know many frustrated IT managers who have countless calls from employees who have saved to the personal space instead of the enterprise version. As a final note, the lack of a plug-in for Microsoft's Edge browser is surprising, and unfortunate.

Overall: Microsoft has attempted, and largely succeeded, in building a robust cloud storage tool for consumers with OneDrive. As an IT professional, I was given 5 TB of storage "for life" for attending Microsoft's /build conference several years ago. For home users with an Office Live subscription, the 1TB of additional storage per account makes this a de facto choice. But for enterprises that don't have people who understand group policies and how to block the consumer client, coupled with the paltry free storage options compared to its competitors, OneDrive becomes a logistical nightmare as the operating systems made by Microsoft suggest (often and loudly) that users should save to OneDrive, ignoring that OneDrive for Business is installed.

Capterra loader

Perfect Cloud Storage

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can access your files from anywhere you have access to the Internet. The latest updates allow you store all your files in the cloud while having access to them from your PC through Windows Explorer, too, allowing access to them from within every application. However, they take up no space on your hard drive until you open them--brilliant! So if you have a small SDD drive on your laptop, problems with storage space just got solved. After you've worked with the file, simply return it to the cloud and free up your hard drive space again. Need to share a file or folder with someone? That's a cinch, as you create a share link from within Windows or through the OneDrive interface on the web, choosing to allow editing or read only access, as well as whether the link should expire after a certain period of time. Sharing a link to a document means your recipient can access the latest version whenever the link is clicked. If you work on the file through Office 365, then the collaborative opportunities are opened, as you can work on a file together. OneDrive is perfectly integrated into all Office 365 apps as well as Windows 10 itself (just make sure to have the latest version of Windows installed to take advantage of OneDrive's latest innovations). One last trick OneDrive does is to preview some file types even if the associated app is not installed (browser only).

Cons: While it will back up files you explicitly place in your machine's OneDrive folder, by copying them to the cloud, it does not perform system backups. So if you want system backups to be in the cloud on OneDrive, you will need to run them with a system backup utility and then copy them to OneDrive (depending on your backup utility, you might be able to automate writing backup copy to OneDrive).

Overall: No more VPN connections to the corporate network in order to access office files on a server, as now files are in the cloud on Microsoft's servers. Using Azure AD Connect to synch usernames and passwords with the local domain, users have an SSO experience even while utilizing the full benefits of cloud-based file storage.

Capterra loader

Collaborative work and availability of information

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functionality of accessing information via Web or desktop application locally.

The change history is registered

The teamwork collaboration that allows you to edit documents online

Make changes to the offline documentation and apply the changes when connecting to the internet

The storage capacity from the lowest plan is 1 tb to unlimited in other plans.

Microsoft increases the storage capacity in base advances the market without needing to change the subscription plan.

the ability to upload and maintain files up to 15 GB

The ease with which the structure of folders and file shares are managed can be from the root or a single file inside the folder.

To be able to share information for a determined time

that you can share information with customers or suppliers that do not have OneDrive and only need a Microsoft account to identify themselves.

To be able to share information so that the external ones can access anonymously, sharing through a link or QR code (it has disadvantages of not having tracking if it is shared in edit mode)

Levels of sharing, reading or writing.

Use a single application to manage OneDrive files and Sharepoint libraries.

A new functionality that when synchronizing the OneDrive or Sharepoint libraries the files are available locally as cache but all the information is not downloaded until you use them locally (this solves the local space issue to have the information replicated)

Facilitate teamwork is a plus in favor and very important

Cons: When several people have a local library synchronized and your Internet provider fails frequently you can make the upload synchronization be affected by duplicating the information, the good thing that a second file creates, adding at the end of it the name of the computer that you synchronize.

A Collaborator with full access on a folder or file structure eliminates the documents the owner does not know until he / she accesses, I think a notification should be sent to the owner of the documentation to approve said elimination. (Although the recycling bin lasts 30 days information it would be good to make that change to notify)

Overall: Availability of 24x7 information

Collaborate online with the information

To be able to have the information offline, apply changes and be applied to the original file after synchronization.

Increase the collaboration of work teams.

Always have the change history available to avoid loss of information.

Saving of paper printing by being able to share files to be reviewed by other people.

Share information about projects with clients without having to move them on a pendrive.

Save the capacity of the email by sending an email with only the link of the shared file or not the file. this solved us in clients and suppliers that have an email solution that only allows 5mb mail entry and when sending a file of 1 gb it does not reach them, it is solved by sending the url by mail

Capterra loader

The best cloud storage available

Jun 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have tried many different cloud storage options and OneDrive is my absolute favorite. The thing I like the most is the native integration with Windows 10 on my desktop, laptop, and Windows 10 Mobile phone. It works flawlessly and completely as expected.

I appreciate that Microsoft added back the ability to keep files only in the cloud until you use them, but still be able to see them on your desktop. The indicators are clear and easy to understand. I know if a file is on my computer and on the cloud, or just on the cloud.

Syncing times are very quick, especially with a decent internet connection. I have a super fast 300 Mbps (both up and down) connection at home, so my files are synced almost instantly. They become available on my laptop and phone within seconds.

Microsoft has added additional native functionality within File Explorer for OneDrive, so I no longer need to go online to share files with other people.

Cons: The initial setup is easy, but making changes to the software is not where it should be. I would expect the settings for OneDrive to be in Windows 10 settings, but instead, you have to click on the OneDrive cloud symbol in the tray to access the settings. Once in the settings, the wording is not easy and the controls are not laid out well. The whole settings area needs to be redone to the new Windows 10 style and updated to be easier to understand.

Overall: I keep all my important files synced across all my devices. I can access everything I want to access whether I'm at my home computer, work computer, laptop at the coffee shop, or out and about on my phone. Perfect syncing of everything all the time.

Capterra loader

Seamless computer to cloud connection and syncing that is hardly noticeable

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: OneDrive made connecting your computer to your private cloud storage very easy, simply download and install its small client syncing application, login to your account and tell it where you would like to place the directory (folder) and anything put inside it is synced right to your cloud storage drive and you'll never have to worry about losing your data again. It's fast and very quiet when syncing even large files without noticing it at all and has some added functions where you can change settings to suit your particular needs like data saver that will only upload when connected to a steady wifi connection or automatical photo upload (mobile app) that will upload all camera photos from your mobile device right away which is very secure, private and best of all it saves you much-needed room on your mobile devices.

Cons: I feel Microsoft did great with OneDrive, especially business and enterprise-class versions leaving me with very little room for Cons. I would have to say, a better-looking user interface design that isn't the bare minimum basics box that it currently is however it works and lastly, more features that can be controlled offline in the application, better control over other connected devices and multiple directory capabilities instead of a single directory. OneDrive currently wins as my choice for office 365, business and enterprise users.

Overall: I currently have 125,200 Tb (terabytes) with Microsoft Office 365 Enterprise and it's just amazing. To grow up with mere Kb's of space and now we're getting into Pb (petabytes) it's quite amazing.

Pretty decent backup and storage as well as file sharing

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Well, I guess I've used it a lot because I am getting messages that my OneDrive account is almost full and I need to either purchase more space or get rid of some stuff. It does a good job of pulling stuff from my phone and computer and backing it up. You can create files and subfiles to organize your stuff. I have shared large files with people remotely that were too large to attach to an email document and there are security features to make sure only the person you want accessing it has access to it. I've really had no issues with it at all other than forgetting my password at one point years ago and it was a bit of a hassle getting that back. but I've been able to save things from old hard drives, such as music, purchased installation files, of course photos and documents, etc. with no problem. Until now. I have no idea what it costs to add storage space and probably my OneDrive just needs a good spring cleaning, so it's definitely an app I'll stick with. Works well with Windows 10 and you can access those files by clicking in your file directory rather than having to get online and go to a separate Cloud space and log in to access anything you have with another company. Other than the headache of forgetting my password that one time, it has worked great for me, and it's free and really does offer a pretty generous amount of room to save your stuff. I've never heard of any security breaches or issues with it at all. If you're looking for a way to keep your stuff backed up and on the Cloud, it's a good way to go.

Cons: The user interface does seem a little bit scaled down and simplistic, with not an overwhelming number of options, but then I don't really need a lot of options for what is basically an electronic storage unit. There was some hassle with forgetting my password a few years ago that was not easy to fix, but ultimately, it was. That's pretty much the only issue I've had except that I've apparently nearly filled my allotted capacity to the max and need to either clean out or upgrade to more storage. The reminder of that sliding onto my screen every time I log into my laptop is annoying, but I do see the necessity of it.

OneDrive provides seamless cloud storage baked right in to Windows 10.

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: OneDrive is cloud storage at its finest. Invisible, light, automatic. Whenever we create documents in the office, we know they are all backed up. Any time we create new media, organizing it for active and archival storage is simultaneous and uncomplicated. Just as arrange and organize files in File Explorer, OneDrive runs behind you making all the changes in the Cloud, making sure everything is up to date with the latest revisions.

But not only is OneDrive always working, but it's invisible. Unless you need it, OneDrive doesn't interrupt work. This is a game changer compared to other cloud storage platforms. Productivity remains high, with the confidence that everything is working.

Additionally, OneDrive is very light on the CPU. Even in the midst of large file syncs, we never have issues with performance bottlenecks.

Finally, OneDrive is an incredible value. Build right into the fee of Microsoft Office 365 is 1Tb of storage per account. This is more than enough for active cloud storage, and provides plenty of headroom for local and offsite archival sync scheduling.

OneDrive greatly improves team and organizational file and content management through superior and seamless user experience.

Cons: The customer support for OneDrive is adequate, but we have had a few unresolved issues that were disappointing. For example, OneDrive originally granted users unlimited storage, but Microsoft later revised this cap down to 1TB per account. While this is still sufficient for our current needs, not having to worry about storage limits was a nice comfort of the service. Also, OneDrive can, on occasion, have issues with file previewing with various types of media files. Lastly, OneDrive is most useful with Microsoft ecosystems. Other platforms may not be as smooth in user experience.

Overall: OneDrive provides large amounts of seamless, continuous cloud storage at a tremendous value. The integration OneDrive directly into Windows 10 and Microsoft Office make using the software easy and automatic.

OneDrive is Mostly Useful

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: OneDrive is great, in general, for backing up my files and having copies in different places. I like, for example, that I can set it up so that all of my files in the cloud on my OneDrive are also downloaded locally onto my desktop and onto my laptop, so that I have at least two local copies in addition to my cloud copies. For me this is useful in the off chance that my cloud OneDrive got hacked into and changed or files deleted - I would then still have my local copies of documents, and if I am careful about it I could keep either my laptop or PC from connecting to the internet temporarily so that I could move files around and get all my files back onto my cloud OneDrive. I like that my files can automatically save as I am working on them, and it will be saving the newest version into OneDrive, and that I can turn this feature off for documents which I want to work on but not save the changes automatically.

Cons: I have both a personal and a work OneDrive account, and it is sometimes very difficult to figure out how to get both versions linked to from my PC and laptop, at times this has taken me hours to try to get set up correctly. Presently it appears to be working correctly. There have also been, at least once or twice, incidents where OneDrive had stopped downloading local copies of my files, and I hadn't realized it initially, and so had to finagle to set it up to download the files to my PC and laptop again. I am not sure why it stopped downloading the files - it seems to be working properly for many months now.

Overall: Generally it has been a very good experience using OneDrive.

Capterra loader

A Lifesaver

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Truly, Microsoft OneDrive is a key component to our success daily at the law firm where I work. It has rejuvenated some of our previous monotonous and complicated procedures, allowing us to store documents that we are constantly reviewing, and most importantly, to collaborate on them together throughout the day. It keeps us organized and gives us peace of mind, knowing that everyone is working on the most recently-updated version of a file. At this point, I do not think we could function without it, and are so pleased to have it as an included part of our Office 365 subscription.

Cons: While I appreciate that Microsoft frequently updates their software, especially online, to always offer customers the best possible experience, occasionally these constant updates will diminish our experience. From time-to-time, I have had to call Microsoft to inquire about certain documents properly updating and/or displaying for our staff members. I have been told multiple times that the updates done to Office 2019 impacted even the subscriptions to Office 365 and that I would just have to wait it out.

Overall: Without a doubt, OneDrive is an essential software for my day-to-day work-life. It keeps my most complicated tasks organized and gives our whole staff the security in knowing that we have a concrete and comfortable way to work together. Furthermore, I also use OneDrive within my personal life to store files, and I appreciate the peace of mind in knowing that I have several backups of files outside of my own PC and hard drives.

Capterra loader

It is a very useful application, storage in the cloud is very important in these times.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Microsoft One Drive, is a very useful online application for saving our files in the cloud, it is a tool that you can easily use from a computer, tablet or mobile, that means you will always have access to your files wherever you are, this is an advantage of this application. You can make backup copies of your files that are stored on your mobile. It is a robust tool that allows us to manage and organize our files by folder to locate them easily. In general it is a very useful tool for any user because the concentration of the data is in the cloud, this reduces or decreases the storage requirements of our computer, tablet or mobile.

Cons: What can be said about this application is that it should improve a bit in the security of the data, as well as being an application in the cloud and our files are located in remote servers it is important the privacy of the data is for them You must constantly implement security rules of entry, Also to be in line with the application, if you do not have an Internet connection you can not enter, but the minor details are this kind of problems.

Overall: It is a very useful and easy to use application for any user, you only need a computer, tablet or mobile and internet to connect to Microsoft One Drive. It is important to point out that when uploading your files to the cloud our devices will be more liberated in terms of storage space. In this application you can organize and manage our data in an organized way by folders for easy file localization. In general it is a robust tool.

Capterra loader

OneDrive is 10 Years Behind the Times

May 09, 2019
5/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: The only good thing I can say about this software is that it works at a basic level.

Our photos and videos exist within OneDrive and haven't somehow disappeared for no reason, which is an issue we've had with similar platforms.

Also, their customer service (once you figure out how to contact them) is knowledgable and helpful.

Cons: As a Mac user, every day I am frustrated by OneDrive's layout, collaboration features, and ugly appearance.

This software seems like it was developed without the user in mind.

Our team can only access OneDrive through our bookmarks, there is no easy landing page to start on with a simple url like Google Drive offers where you have the option to stay logged in and can immediately see your content.

Once you share a document to someone else to edit, you are locked from being able to move that document or delete it for a few weeks.

OneDrive is terrible for viewing videos. The video player feature only occasionally works, often our clients receive an error message that says "The video could not be played."

In general, the design of OneDrive is not streamlined. Simple actions that only require one click or two in software like Google Drive or Dropbox, require 3 or 4 in OneDrive.

Help and support is not easy to find.

When you begin using OneDrive, the tutorials and tips they give you are not helpful. We basically stumbled around the software for a week before we could figure out the features we needed, after calling support and doing research through forums.

Overall: Our company has to use OneDrive in order to collaborate with an important client of ours who has firewalls up to block similar software (Google Drive, Dropbox), so we unfortunately have to use OneDrive. I do not recommend it to any Mac user because it is clunky, awkward, and difficult to navigate.

Thumbs down from me.

A Free Way to Take Care of Your Information

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is a great platform created by Microsoft, which allows you to keep your information stored in the cloud to access it quickly and efficiently from any part or device.

You can synchronize your data, photos, images, places and documents with just one synchronization or accessing your account from the internet.

It is easy to use and very practical to organize your content folders, only when you register you already have 15 GB of free storage, which you can use in the way you want as it has no limitations, if you have Office 365 account you can access to have Up to 1 Tb of storage in the cloud.

It adapts to any area, be it personal, professional, commercial or educational, thus giving great experiences allowing to send a link to share some specific information.

If you already have a Hotmail or Outlook account, it allows you to access your OneDrive container without any problem since they belong to the same Microsoft system.

The design of access and how can create folders, containers, host existing information is quite user friendly.

Cons: I really do not see any negative aspects for this application except that one of its big sales is also a disadvantage because it always depends on an internet connection.

If you upload the information from your device you can leave it on hold and when you have internet it will synchronize it automatically.

Overall: For me it is simply an excellent tool, with which I can organize both my personal and professional documentation and be able to access from my home the necessary information without relying on a physical device or usb.

It Works Great, Until It Doesn't

Jan 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: It gives our company a pretty reliable, limitless repository of our data... so long as we're using a Windows-based machine. Off-site employees can pretty reliably be ensured that files added are immediately accessible and editable from the drive.

Cons: As I said, it's "pretty reliable" meaning it's not "always reliable." About once every 30-60 days, OneDrive will experience connectivity issues that can be easily proven to not be our internet connection. Customer support gives a blanket "we're working on it" rather than any alternative solutions that, given the frequency of the outages, should be in place. We've resorted to using DropBox during these times, but then have the added pain of re-organizing those files on OneDrive once it's back up and running. Also, I happen to be the only person in the company using OSX (because it was the only machine available and I know OSX well). Finder is absolutely worthless when it comes to OneDrive, and working from a browser is time-consumingly clunky. We've resorted to third party software to allow Finder to be able to see the drive as though it were a network folder, but even then it's **extremely** unreliable, and I've had to completely wipe and re-add the software dozens of times at this point when I work too quickly (i.e., adding a folder and then renaming it within 10-15 seconds).

Overall: It's a typical Microsoft experience. So long as it isn't experiencing some sort of acute, unpredictable issue, it meets our needs and is a solid tool that the entire company uses on the daily. If your staff uses Apple products and need to have reliable access to create, edit, and upload files, I would stay far away.

Microsoft Onedrive review

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to access all of my data where ever i am on any device, plus i know that it is safe and backed up in the cloud. I have 2 laptops, my phone and my work PC that i use daily with OneDrive. I have both a business account and a personal account. The price i pay for 2 TB of personal use is around 60 GBP a year which i feel is quite reasonable and worth the money. I like having my pictures available when i want to look at them - it makes it very easy for searching as i just have to search the description of the picture (e.g. banana) and OneDrive will find all the matching pictures with that description. Very cool!

I like that i can secure my account with an extra layer of security ( 2 factor with my Microsoft app code generator) This is very important to me.

Now i never have to worry about my laptop breaking or loosing my phone as my data is always safely backed up.

Cons: I honestly dont have anything bad to say about OneDrive, it has always worked for me. I have never lost any data, no security issues , no trouble logging in or problems syncing between machines.

Overall: My experience with OneDrive has been excellent. It is very straight forward to use especially if you have the remote Drive setup on your PC/ laptop. The files always update. I am fine with the annual cost as this is competitive to other products that offer a similar service and i would rather trust my data with a trusted company such as Microsoft.

Capterra loader

OneDrive is Aptly named. It's the only drive for sharing and saving you'll ever need.

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I really like OneDrive. One of the reasons I like it so much is that when I logged on for the first time, I was immediately directed to a section filled with video clips which ran me through some very simple, yet helpful tutorials. I rarely look at tutorials in general, but these ones were quick, easy to follow and really helped.

I'm decent with computers. I'm not a programmer or Super-Millennial by any means. I like simple. OneDrive stores, shares and syncs all my documents, files and photos in one easy interface. I don't need 20 trillion terabits of storage. I just need enough; a good amount so I can rely on OneDrive fully for all my storage requirements. I like to travel and I have a ton of photos more than anything else.

OneDrive makes sharing a breeze. Collaboration on projects and documents even easier. I know this won't make the sales department jump for joy, but unlike most of OneDrive's competitors, unless you are storing massive documents or billions of photos, the free version is all you'll need. What a breath of fresh air. OneDrive is the only drive I'll ever need.

Cons: I have some mild issues with how Microsoft forcefully integrates all of your business but I have absolutely no issues with OneDrive at all. It's really a great piece of software.

Overall: I use OneDrive for personal use. It is a great solution for the basic to advanced user. Bravo!

Good for collaboration with Microsoft products

Nov 16, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I primarily use OneDrive academically and for work. I find it to be reliable and very useful to edit documents online. It is convenient to access documents I have typed on my personal computer and then being able to open them up on another one whether it be a work desktop or at a library. I also enjoy being able to access OneDrive through the email service, Outlook, as when I use OneDrive I am usually using it to send a file or open a file from work. I highly recommend OneDrive especially if you need to constantly access files that are shared with you. Additionally, it is nice that photos can also be stored on OneDrive because on the rare occasion I want to share a photo with a family member, I can pull it up regardless of the computer I am on. I also appreciated how I was notified of how much storage I had left, so I could save only the most essential documents on OneDrive.

Cons: I have the free version of OneDrive and am limited to 5 GB of storage. Initially, when I first started using this it seemed like it was more than enough, but it quickly gets used up. However, there are premium options you can buy that give you more storage. It would be nice if storage options were more prevalent so I know what is available to me. It would also be nice if more storage was provided as I feel limited and use other cloud drives to carry out my work.

OneDrive - A must have app

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you have PC, tablets, and Smartphones. You need OneDrive to make sure all your devices can access your files anywhere, anytime, from any device. Even if that device is not yours. I back up all my files on my primary PC to OneDrive. From OneDrive, I can create or retrieve files from any of my devices (PC, tablet, Smartphone) or from other people's devices. if you have a Microsoft email account (ie. outlook.com hotmail.com live.com), you can sign up for OneDrive. If you want more OneDrive space, sign up for Office365. Another benefit of OneDrive is version control. If you saved your files on OneDrive 5 times, it will save the 5 different versions so you can recover from it at anytime. The user interface is easy to use and the learning curve is light.

Cons: There is nothing I do not like about OneDrive. I only wished the free version gave more disk space. But I understand space cost money. The cons about OneDrive is that it can be tricky to set up for your PC the first and you have to download, install the software, and designate the correct folder to synchronize. Also, the concept of OneDrive and data synchronization. Not too many people understand how synchronization work among OneDrive and the devices.

Overall: OneDrive is the app that have on all my devices. This is must have app for all users.

Great cloud storage for hot data

Mar 02, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great cloud storage with the ability to keep your files only in cloud (no offline version on your PC). I use desktop PC in my Office and at Home Office with OneDrive Data stored on big disks, while on my small notebook with limited storage capacity I can work on my data without the necessity to store them locally.

Web interface is also working well, especially if you have Onedrive as part of Office 365 subscription.

Also great integration with desktop Office and the ability to share just the link to your Onedrive instead of sending attachment.

Cons: In older versions I had problems with maintaining multiple Onedrives on one PC. I have my OneDrive Personal and also a bussiness version, both with the same account name (while one is my old Microsoft account and the second is cloud account from Office 365 subscription). Time to time after reboot the PC one of the account was unable to retrieve data, I had to delete the account and create again.

Overall: With cloud storage I started with Dropbox for free, but soon I found the limit of 16 GB storage. Then I had the opportunity to use public beta of Onedrive which resulted in 100 GB of free space. Few years ago our company joined the Microsoft cloud services and since then I have 1TB of space on my bussiness OneDrive, which never let me down. But it is not just about capacity, but the sharing options with your colleagues are so wide and simple, you will surely enjoy it.

Excellent tool *if* staff are trained on how to operate it

Sep 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Remote storage of documents removes the need to keep an in-house data backup system. Multiple users can access/edit the same document simultaneously (no more "this document is locked for editing by xxxx" messages). Documents can be accessed by any device with a browser, you do NOT need to have office suite (Word, Excel, etc.) installed on the device you are using.

Cons: This software needs to be supported by robust/continual training. There is a learning curve when it is first given to staff. One of the flaws with having remote storage in OneDrive is that you (the company tech support/admin) can't go into OneDrive and recover accidentally deleted documents. Put another way - OneDrive grants individual users share/access permissions for their documents, which means staff are now responsible for keeping the current version of a document, not deleting (!) the source document the entire team is working on, etc. Another problem we encountered was that staff were saving private/PII information in OneDrive, which means that information is being stored off-site, which raises privacy/legal concerns.

Overall: Enterprise scale public sector organization with 30,000 employees spread over 100+ facilities. Most users never used OneDrive for more than the occasional use. Vast majority of documents still stored/accessed on our in-house servers. Heavy OneDrive users ran into problems sooner or later with a team member accidentally deleting the wrong file, stopping "share" permissions for other team members, etc.

Summary: an excellent tool *IF* staff are routinely trained on how to operate it.

An easy access to all your work files

Sep 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like in OneDrive Is that you can easily access and view your saved files even if you are offline just by simply going to your computer files when using a PC. We all use Microsoft Office Applications especially at work where we need to submit reports and proposals. You can choose to save these files and documents to your OneDrive and easily share them to others by adding their email or creating a link. We also used OneDrive to collaborate at work such as access to reports and sheets that permitted users can edit and update daily. This enables our Manager to regularly track metrics and progress in just one click instead of receiving files one by one through email. With OneDrive in your PC, you can simply add files by using drag and drop, quick and easy instead on doing it in websites where uploading can take longer.

Cons: This is convenient and ideal for those who use Outlook.com for their work emails. Signing up should only be either through an outlook account or Microsoft office account. It's also best if you use Microsoft office for all your devices. However, some devices like android phones and tablets use google applications synced on all their devices. This has a larger percentage of users compared to mobile phones that have Microsoft Office as their default phone setup.

Ease of integrations and ease of use

Mar 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ability to easily download and application to my mobile device or to my computer and access my documents from anyways. I cannot believe how many times this has saved me when I've forgotten to send a document to a colleague or need to have a document shared to multiple people. OneDrive makes it easy to upload all of your documents to the cloud and organizes them however you would like. You can edit any documents that are saved in OneDrive on your desktop through a Microsoft Office program without having to rely on the limitation of the Office 365 Online suite and without needing to download a file to your computer, edit it, and re-upload it. Say goodbye to the times of when your boss asks you for your latest draft of that project proposal that's stuck on your office desktop and you're nowhere near the office.

Cons: The only downside that I can find with OneDrive is the need to pay for the service for it to be able to use it to it's full potential. Applications like Google Drive are free and easy to use upfront, but OneDrive combined with the rest of the Office suite.

Overall: OneDrive has given me peace of mind when I'm out of the office and working remotely. Sharing documents with colleagues and being able to share one document instead of the potential disaster that is everyone working on their own stand-alone document are over.

Capterra loader

Perfect Storage Tool. Easy to Implement and Use

Oct 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: OneDrive is a cloud based storage platform, which any authorized user can gain its access anytime, anywhere, around the clock. It is a secure tool, where no one with malicious intent can gain the access. Again, it has a friendly user interface, where the user can customize it to fit his or her needs. The support team for OneDrive are always available, and ready to assist their customers. In fact, they take too little time to respond to any query. Lastly, it support the process of sharing of files from one place to the other. Unlike other products, OneDrive is an easy to scale and manage tool, and this limits the time that a user spend before getting astored file.

Cons: However, OneDrive is an expensive tool, where getting a premium product costs more money. In fact, it is like all the Microsoft products are expensive, but OneDrive is far much compared to other competitors. I could request the vendor to lower down this price to make it affordable for all the people or organizations which may need it.

Overall: In general, OneDrive solves all the storage problems that firms or organizations face. Again, it is an easy to implement and use product, and this reduces the entire time spent before its use. It has a user friendly design and interface, and this improves the morale of the customer. In case of any question, the support team are always there to assist. I love OneDrive.

Great Cloud Sync - To A Point

Apr 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the price of this cloud drive service, and that Microsoft is SO generous with storage amounts considering that it is bundled with Office 365. The 1TB of space REALLY comes in handy. Sync between devices and cloud is actually pretty fast once all your files are loaded, within a minute depending on the size. Install is easy, obviously, and it is integrated very tightly with Windows 10 so you can use it EVERYWHERE.

Cons: I've found that after you get past a certain NUMBER of files being stored on the cloud drive, the sync process begins to slow down a lot. Then it seems like it gets clogged, and starts chewing up tons and tons of system memory. I've seen it take up to 2GB of RAM before, and more, for no reason. Once you get to that point you'll spend more time resetting the app, reinstalling and then waiting for it to sync back up than you will working on your actual work.

Overall: OneDrive started off a great, and money saving way to keep all of my files backed up in the cloud, in realtime, plus sync'd on all my devices. I love being able to open MS Excel or Word on my desktop, work on a file, save it, and pick it back up editing at the same point on my phone. OneDrive is great for people who don't have hundreds of thousands of small, individual files (like web developers) as those files seem to eat away at the app due to poor programming. So OneDrive is great, to a point, and more MOST people it will probably be perfect.

If you need space, you will get it!

Mar 05, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: OneDrive is a great storage option for the weighted computer. With a whole terabyte of storage included in your subscription, you will have plenty of room to store your files; no matter how large! If you are like me and plan to expect the unexpected One Drive is a great option for a file system; Did your hust computer die? No problem! When you get a new machine all you have to do is sign into your existing microsoft account and BAM! All of your files, exactly where you left them.

Cons: Although I love One Drive and use it as my primary save location for files, it is not as fluid as its great competitor DropBox. I have tried installing on multiple machines with the hopes that files would sync the same way as in my dropbox account, but it falls short in that aspect. Files tend to take longer to sync and are not always available from machine to machine. I can however still log-in online to access my files from anywhere which is great if I am on the road with just my phone and really need to pull something up.

Overall: I would say my experience is good, but not great. I do recommend using it to a lot of people simply because the amount of storage is great and it provides an excellent back-up for your files. However, it is not as easy to use as Dropbox is. I still have a Dropbox account to fill in the gap due to our company's work flow, but primarily use my OneDrive account for files.

OneDrive is the Best Storage Platform in the Market!!

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am a big fan of OneDrive and have been using it for many years. Here's why:

1. It's the simplest platform to use. You literally just drag and drop documents, and it's uploaded to the cloud already.

2. OneDrive integrated with Office 365 provides 1 TB of storage and after using it for many years, I still have not come close to using that much storage.

3. The integration to Office products is huge. Every time I need to access or upload a file, it only takes me a few seconds to move it to OneDrive

4. The OneDrive Desktop version is a big sell for me. I can literally drop files into my OneDrive folder on my desktop, and it auto syncs to the cloud already. Talk about saving time!

5. The OneDrive Mobile App is also very efficient and effective to use.

Cons: The only con I have for OneDrive is that I wish it was available on every type of device platform. I have an Amazon Fire HD tablet, and OneDrive is not available on some of the competitive products.

But as far as OneDrive itself, I believe that it's an excellent product, and I do not have any issues with it.

Overall: My overall experience in using OneDrive has been extremely positive. It's easy to use, reliable, and secure. This is a product I would highly recommend to anyone that wants to store documents in the cloud and be able to quickly edit, save, or share documents.

Capterra loader

Better Cloud-Based Storage for Use

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It a very better choice that you can get in because you can access the one Drive from any place, so can be saved more than a thousand images, many videos, private documents and many more, if you work with Microsoft 365 you can easily access with one drive so that things will be very easy, and less time consuming you can get better output as you wish.

You can share data within less time each other ,also there are more free space to store different kind of file types,and for an exampple if your hard drive is full you can upload some important files to the one drive and make more space in hard drive so that your space problem and slowdown pc problems will be slloved dut to that oone drive,So that One drive is the Best one for the All of works and it will make us happy.

Cons: One Drive gives me the Better experience to the user there are just only a few cons to the mention. thing is the user interface is not good for beginners who are involved to use that product and also customer support is not good enough.Otherwise functionalitys are run smoothly with combing other microsoft product better

Overall: Overall It's better cloud-based Storage devise to work with and it has the better Security system to protect personal informatiion,accessibility is pretty good ,it will be the Best choise who are working with enterprice works

I use it to keep my personal information synchronized with my devices.

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like that it is simple and easy to use software. I have tried it with several mobile applications on my iOS, specifically with Documents and it integrates very well. I can get the documents I need, copy them or move them according to my need, without problems. It also happens with the folder that the application opens on my Mac OSX machine, it is synchronized without problems and quickly. The desktop application is very simple and opens quickly, I've also noticed that it synchronizes easily and in a friendly way, because it integrates with the operating system. I like that it has an indicator next to each file and folder, since it allows me to see what is the state of the file that I am using, that is, if it is synchronized or not. The preferences of the desktop application allow me to see, what is occupied in the cloud of the total space I have.

Cons: I do not like the amount of space available in the free option, it should be greater. Additionally, I do not like that the indication of space available and used, is displayed in the preferences of the desktop application in Mac OSX. It should incorporate a way to handle private folders locally, perhaps through a password. Must be integrated with more mobile applications, so that it is easier to share content.

Decent Cloud Storage Software

Sep 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: After using the software for a while, I can say that I do really like OneDrive. Uploading files is very simple and straightforward. It's great for the field of work I am in since we're constantly sharing information and documents with others in our department. I also haven't run out of space and I probably add new documents every day, so that is a major plus. I also love that I can access it anywhere, this has come in handy many times when I haven't had my work laptop handy.

Cons: As I said above, I do really like this software. However, that is after using it for a long time. I primarily use OneDrive to share documents with others and it took me quite a while to figure out the best way to do so. I like that I can change permissions on the document given who I am sending to, but depending on who that is they might not be able to access it. The biggest problem that I have run into using the product is that it's not easily accessible to others. For example, if I share a OneDrive document with someone who does not have a gmail, they might not be able to access it unless I give them the right permission. This meant that there was a lot of trial and error when I first began to use it.

Overall: Overall, I do think that OneDrive is a decent product for your money. It took some time for me to learn how to properly use it, but I have noticed I still have issues sharing documents with certain people. It seems silly that you can change the permissions for different people, but not have it actually work when you need it to.

One Drive

Sep 18, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Much like Google Drive or or other storage software in the Cloud, OneDrive offers a great way for personal and professional file storage. You are given your first 5 GB free, which for most is a great way to store personal documents, photos, etc. and offers ample space to do so. Files are stored securely and the ease of use of this software is particularly good. For businesses, the increased space prices are pretty reasonable for what they offer (which at this point is 50 TB!). If you are doing any type of Cloud based storage, this is a serious program to consider using!

Cons: The horror....the horror!!! Seriously, the only real downfall to this software is the notification explosion you are subjected to once your OneDrive is set up. You will literally be inundated with message after message reminding you to check your space availability, even if you have a single tiny file in your Drive. Do yourself a favor and make sure you change notification settings the minute you download this program, and you should be fine.

Overall: Storage, storage, storage! The greatest benefit to using OneDrive is the space you receive! You are provided with piece of mind that you have a back-up for all your files, whether they are personal or business related. And really, who are we kidding in this day and age? Everybody needs some piece of mind!

Capterra loader

OneDrive will allow you to feel SAFE while you work

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I use OneDrive on a daily basis. I store all my important documents and photos in my OneDrive folder for multiple reasons. For starters, if I were to break or lose my work laptop, I would be able to recover ALL my files that were saved in the folder, I don't even need the same computer to access them. I can simply login to my OneDrive account and bang--access my files. On that same note, let's say I'm out of office with a client and need to access a file that I forgot to bring to the meeting; all I have to do is login to my OneDrive from ANY computer and volia, my files are immediately available to download. It has become so important for me that I use my OneDrive as my default folder for anything I'm saving now. It's so incredibly amazing...I wish this existed 10 year ago when I was in school.

Cons: Honestly nothing. There is absolutely no cons that I can think of regarding OneDrive.... if you're on the fence about using it, then you're crazy. Just do it! Even the "free" version is EXCELLENT!

Overall: Security. I get an unbelievable amount of security when I use my OneDrive. Just knowing that my files are safe and available anywhere in the world on ANY device... wow, just wow. I even have the OneDrive app on my phone, so I can literally access my files on-the-go now.

11/10... lol. Seriously that good.

Capterra loader

A nicely unified cloud storage platform

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My favorite feature of OneDrive is it's integration into Windows 10. The fact that all of my files stored on OneDrive are sitting in my Windows file explorer like my other files is very convenient and makes it easy to browse and organize all of my OneDrive uploaded files. I also like the "right click" context menu access for sharing files from OneDrive with other people in your organization. Right clicking a file will and choosing "Share" brings up a dialog box to share the file through email or generate a link to the file. You can choose whether the user will have read or read/write access from here also.

Cons: There is no option, that I know of, to only have a link to your files in Windows File Explorer. The files that are in Windows file explorer from OneDrive take up space on your hard drive. I would like a way for OneDrive to show only links to files you specify (i.e. very large files) instead of having the actual full file being stored locally on your computer. This would help with hard drive space on your computer.

Overall: I am able to store all of my important work-related files in a secure cloud space and access them anytime I need them on my PC. I am also able to easily share these files to other users in my organization and allow them to either view or edit them for better collaboration.

A standard tool for any Microsoft user

Mar 18, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the mostly reliable storage this service provides. I do not remember any instances of losing data due to an actual flaw in the service. The availability and content management are fairly intuitive, yet have much more for any super user or generally tech savvy individual to utilize.

Cons: I am disappointed when there is a new feature rolled out, such as the syncing between Windows 10 and the drive, that don't go as you would expect and require cleanup after you decide to revert your decision to use it. I had an experience where I started backing up two of my windows machines to this service, and it suddenly got very messy in my online and offline folder organizations. I tried to remove the syncing of my desktop in particular, and it messed up some custom shortcuts I was using, making me a little more wary of suggested new features. Sometimes normal syncing, (not backing up from desktop or laptop) will be slow or delayed.

Overall: I use OneDrive as my primary long term cloud storage for personal files and general office use. I have used it to back up files from old computers, and I have also used the app on my apple device to successfully manage Microsoft files on iOS so I don't need to copy everything into iCloud. OneDrive is just the default for me when I need to upload something to the internet and make sure it is generally safe from being lost.

Simple, straight-forward and easy to use.

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to share files within the Office365 universe, and outside of it through simple interface sharing options

Thick Sync client is ideal for persons who want to sync files from their cloud OneDrive space with the utmost of ease. Drag-and-drop files into OneDrive share, it's as easy as it gets.

Mac OSX and Windows sync client supported. A big plus for our organization, who supports both OS platforms.

Most Office365 applications store their data in a user's OneDrive space, which makes it straight-forward for administrators to ensure user data is preserved should disruptions in service occur.

OneDrive has been very reliable over the 3+ years we have been providing it as a service to our 40,000+ customers.

Cons: Online OneDrive user interface is very basic, and a bit clunky when trying manage many files at once (example: moving/renaming/organizing files). Batch item management is a bit lacking in the online interface.

A major OneDrive Online interface change made managing a user's storage space confusing for many users. Mainly because not all features previously available were completed in the new interface when they launched it. This caused some consternation

Wishlist for OneDrive: Provide native file encryption on all files.

Excellent Storage and Sharing Platform

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of which I was able to organize my documents was surprising.

Outside apps can access media stored on OneDrive making it my personal on the go library bank for audiobooks, music, and personal documents.

Best of all is the security. If there is any part of my library I want to share with someone I can do so by selecting a particular file or folder to share and this does not grant access to anything else stored online.

The price of the storage space is essentially included when you get the Microsoft office bundle.

Price of additional storage space is very inexpensive.

Auto Sync of changed documents and added files is a great feature!

Cons: Upload speeds vary. Even on a fast connection I prefer to set anything I want to sync to do so overnight while I sleep.

Also, while media sharing if various parties choose to stream rather than download then the platform becomes intermittantly sluggish for all parties involved.

The search function has a little difficulty finding files at times.

Overall: The overall experience with OneDrive was great. I use it nearly every day for personal use with both streaming and downloading music and audiobooks.

Document and file sharing is easy and convenient. Definitely better than other platforms I have used such as dropbox because of the amount of space available

Capterra loader

A Cloud-Storage Solution

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: OneDrive by Microsoft is the one of the best solution for object storage. It provides the cross-platform support & availability. Web/Window/Mobile synchronization is also excellent. Best part of OneDrive is that you do not have to mess up with your own devices syncing manually as auto-synchronization feature will handle it for you. Any modification in your account storage will provide notification so that you don't miss any important update about your account. A single file upload limit is set to 15 Gb which is more then enough. Setting access permission and sharing link to recipient so that they can access the allocated folder or file. All the three platform provide a user friendly interface for interaction.

Cons: Access permission console have a lot of option, some time people end up with messing it. Microsoft should work on to simply the permission console and also provide the best and secure suggestion. As this is a Internet based service so you always need a good speed connection to get availability for 24 x 7 x 365.

Linux/Unix based synchronization is also missing. Link should also come up with the validity and pin protection.

Overall: I am using One Drive from last few years and it's helping me to manage the files in secure way. It also provide the cross platform support So I don't have to manage or take worry to manage my secure keys & digital certificate from different platform. It is really helping in our business and making our life simple.

Capterra loader

It could be better

Jan 12, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: - You can make a back up copy to all your information and access it whenever and wherever you are, and you can stop worrying about the lost of all your information

- The online interface is quick and easy to handle.

- You can work from home without taking your office pc to your home.

Cons: There are some issues with the software when you install it on the PC, for example:

- When you have a lot of folders, subfolder and long names on the files, you start to see that some files hasn't been save online.

- There is a moment where some folders start to show a symbol that indicates that this folder couldn´t sync with the online server, but if you look it up online, actually the folder is updated to the last version of it.

- There is a problem with the symbols that indicates the sync status of the files and folders, where this function dissapear and you can not know if the files you copy to sync are actually online, the only way to make sure of that is to go to the online page.

Overall: I think ONEDRIVE is a good cloud service, because you can have your information secure and available to access it whenever and wherever you want. With that in mind, you can work from home, parents house, on a trip, having all the information updated and available. I think the problem is that there are a lot of choices in the market and better services than this.

I Wish Google Drive was OneDrive

Mar 22, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I am certainly solving the work from office (on a desktop) to work from home (on a laptop) file availability issue.

Pros: I use OneDrive for personal and business. I also use Google Drive for business and personal. What I find myself doing, however, is using OneDirve for the things I need to access quickly and Google Drive for simply storing files "on the extra" to utilize the storage space. If you use Microsoft Office, OneDrive is the best for both PC and Mac users. The ease of the cloud version is one of the features that OneDrive excels at vs the Google Drive experience. The user interface is much more intuitive and the syncing of the cloud suite with Office is killer and gives OneDrive the ultimate advantage over Google. Technically, it's an "apples to oranges" comparison with regard to intent, but as far as availability, there is a GSuite group of products that at first glance is intended to "compete" with Microsoft's cloud offering of products. It doesn't.

Cons: It's a paid experience, which is probably why Google Drive suffers in many one-to-one comparisons. However, if you're going to be an Office 365 account holder, there's no reason not to utilize OneDrive's exceptional user interface and capability over Google Drive.

Capterra loader

The best space

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Marvelous invention which facilitates to store files and documents in cloud and access them through my phone, tablet and pc. Reduces the need to carry flash drives

Information is well secured. Can access them being in any part of the planet

Files are well arranged in categories will help to sort out files and use them when needed.

Really helps in my university team projects. Our entire team can add or modify the content of the project at the same time, to one individual project without all having copies of it in their pc and editing it individually. We could also choose to share the folders by giving permission either the document to be read only for give access to make changes to the document.

15 GB free for free versions is more than enough for personal use and if needed more we can still buy more storage.

Cons: No particular cons as it has a huge amount of advantages over the negatives. But what irritates me most is that it takes a lot of time to sync the files. Even a small file would take a great deal of time and checks my patience more than necessary!

Overall: I would always prefer one drive over google drive. It has facilitated more than enough in collaborating our team projects and save a great deal of time.

Capterra loader

An Essential Tool in My Business Arsenal

Jul 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: On more than one occasion, One Drive has saved my a**/made life a lot easier/saved me money so I would be very lost without it. There are those who think that One Drive is little more than Microsoft's version of Google Docs - in that it just stores docs etc in the cloud - but the simple fact is it offers so much more.

Need to get a file onto multiple PCs /device quickly and efficiently? Done

Need to sync content from one device to another (and not just your devices, other people's as well)? Done

Need to sync photos, videos and more? Done

And it's a true lifesaver when it comes to those all-important backups.

Cons: Paying for the extra storage I need. But that's OK really, it's money well spent and in fact, I spend around the same for the Google Docs storage I need to maintain for some clients so it's simply an expense to be borne.

Overall: One Drive not only allows me to work across multiple devices of my own but also to quickly transfer content to others, and for them to do the same for me. For example, for several clients I work within the social media space I run their Instagram, but I need photo input from them. One Drive allows them to send photos from their devices directly to my One Drive, where I can immediately access them to create posts, creating a hugely efficient process.

Excellent cloud storage for both general and business users

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I have been using OneDrive for the past 8+ years. It evolved greatly over to the initial launch. The main advantages with OneDrive are:

>> Multi platform usage - Windows and Mac on desktop, android/iOS on mobile are supported with full feature support. I keep my study materials in OneDrive and access across mobile, tablet and laptop.

>> Storage plans - In the early days, Microsoft provided 20GB of free storage to all and bonus of 20GB if photo backup is enabled on mobile. This is the highest free storage plans compared to Google and Apple.

>> Integration with other Microsoft products - While using Office Lens on android, by default the images get scanned into OneDrive; which is neat, avoid hassle of manual upload. Also all the OneNote docs are stored in OneDrive by default for easy access.

Cons: >>Often I experience issues with file syncing on Mac OS.

>>Missing integration with Windows mail, ability to store big attachments to OneDrive directly unlike Google.

Overall: Great cloud storage across Windows and Mac OS which are the prominent desktop OS used in most of the corporate offices. Sharing project files across the teams is easier than before with the OneDrive. Also the 1TB storage for business users is ample enough.

Simple Software for Helpful Solutions and Easy Sharing

Mar 04, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The BEST thing about OneDrive that I think would distinguish it from the other software like it by various companies, is seen in the actual SUPPORT and KNOWLEDGE of the software if/when any issue comes up. REGARDLESS of what Device you Use, Your Access Type (Office 365 vs. Office for Business, etc.), and anything else like that, the software includes a Blog-like Section that more acts as an INTERACTIVE Q&A Page. It is not a Live Chat, BUT you can post the issue and as much or little information as you'd like, and you are likely to see at LEAST one VERY helpful response from a Microsoft Customer who is also an Expert in MOST, if not ALL, of Microsoft Products and Software. It is also comforting to know that the people who reply and call themselves those things, ARE REQUIRED to check off that they DO NOT work for or with Microsoft.

Cons: The thing that has been CONSISTENTLY the most frustrating and confusing with OneDrive has to do with the Storage. If you start with a OneDrive Account that comes with several hundred GBs of Storage and then you change the OneDrive Account to one that gives you 1TB of Storage space, then the process of transferring your files is annoying, but can also prompt the Drive to say that there is not enough Space (When you have seen that there is wayyy more than enough) for it to continue/complete the transfers. Additionally, if you DO get a pop-up saying that you are out of Storage and it is ACCURATE, you often cannot Delete files. If you try to do so, OneDrive says that there is not enough Memory to complete the requested operation. Finally, on this same topic, if you go to the Browser and try to Edit any files already created and stored, you will be unable to edit any and will be given the same reason as the inability to Delete files.

Overall: Overall, OneDrive is a GREAT for very BASIC, Simple Storage of a wide variety of files that you may want to back-up somewhere. However, if you will be using OneDrive long-term and may or may not change your account type, add/share files with others through it, and/or want to use across multiple devices, then it may not be ideal.

Capterra loader

Great for team collaboration and easy file sharing

Jun 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The latest version of one drive has improved a lot and keeps all my files synchronized across multiple devices and mobile phones. Our institution has an Office 365 subscription so we get 1TB of storage which has greatly simplified file transfers for projects and educational presentations. Maintaining permissions for many people for network drives within our institution was alway problematic and Onedrive solved all those problems.

Also, the ability to choose to store files "just" on the cloud without a local copy is great and frees up space on mobile computers with smaller HDDs.

Cons: While some may consider a "feature" the default action when clicking a file in the browser is to open it in an online office 365 app. This is a bit frustrating until you get used to it. If you have the desktop app installed One Drive works like a standard folder on your hardrive and circumvents the above problem. Also, when you download multiple files it doesn't give you the option of not zipping the files together. A zipped download is great when you have 5 or more files downloading but it is a totally unnecessary step when you need to download just two.

Overall: cloud storage

file sharing

easy to use