--- title: "OneDrive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OneDrive Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more." source_url: "https://www.capterra.com/p/161304/OneDrive/" page_type: "product" language: "en" --- # OneDrive Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OneDrive ## What is OneDrive? Microsoft OneDrive is a web-based digital asset management solution that allows businesses of all sizes to manage, collaborate, and share files. Administrators can set up a private or public site for authorized users, who can then create online folders to store their documents. Businesses can share sensitive data without revealing proprietary information by allowing only authorized people to access the folder. Users can also access and edit documents within the same collaborative environment. The Microsoft 365 interactive scanning app lets users scan and convert paper to searchable PDFs directly from their device. ## What is OneDrive used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Document Management](https://www.capterra.com/document-management-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 12,792 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Pros & cons Remote and offline file availability Integrated real-time team collaboration Inconsistent and slow file syncing Slow performance and resource usage Starting price $1.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2026 - Cloud Storage / 2025 - File Sharing / 2025 - Remote Work / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OneDrive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=OneDrive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OneDrive 4.5 (12,792) VS. [4.6 (97)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting Price $1.99 Flat Rate, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (12,755) Ease Of Use 4.6 (28,440) Value For Money 4.4 (8,721) Value For Money 4.4 (20,571) Customer Service 4.2 (7,974) Customer Service 4.4 (18,565) ## OneDrive alternatives [4.4 (1,017)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (41)](https://www.capterra.com/p/152879/Onehub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (3,028)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,564)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161304/OneDrive/alternatives/) ## FAQs about OneDrive Overview ### What problems does OneDrive solve? OneDrive solves file sprawl, lost work, and device-dependent access by keeping documents, photos, and videos synced, backed up, and available across desktop, mobile, and web. It helps remote teams, Microsoft 365 users, students, and field staff co-edit Office files, share large files securely, and free local storage without relying on USB drives. Answer based on 4845 reviews Overview ### Which roles and teams benefit most from OneDrive? OneDrive benefits business owners, executives, project managers, and administrative teams that need secure file storage, sharing, and version control across daily operations. IT teams and software professionals use it to manage documents and collaborate remotely, while teachers and students rely on it for coursework access, assignment sharing, and organized cloud backup. Answer based on 12716 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is OneDrive built for? OneDrive is built for small businesses first, with 62% of reviewers from that segment, and it is used most in Information Technology and Services at 7%. It also serves enterprises at 23% and midsize businesses at 16%, with additional adoption in Computer Software and Education Management, each at 6%. Answer based on 12777 reviews Features and Usability ### What are the key features of OneDrive? OneDrive includes core cloud storage, file saving, file sharing, and real-time file synchronization across desktop and mobile devices. Key differentiators include Microsoft 365 integration for AutoSave and co-authoring in Word, Excel, and PowerPoint, plus Files On-Demand, automatic backup, version control, and access controls for secure document management. Answer based on 5010 reviews Pricing ### How much does it cost and what fees or limitations are included? OneDrive offers a free plan with 5GB, then paid options from Microsoft 365 Basic at $1.99/month for 100GB, Personal at 1TB, Family, and Business Basic at 1TB per user. A free trial is available. Reviewers often call it affordable when bundled with Microsoft 365, but many say the 5GB free tier feels limiting. Answer based on 1155 reviews Integrations ### Which third-party tools and platforms does OneDrive integrate with? OneDrive integrates with Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint, with additional connections to Google Drive. Reviewers most often highlight the Microsoft ecosystem for file sharing, collaboration, email, and document editing across workplace and storage platforms. Answer based on 4413 reviews Getting Started and Support ### How easy is it to onboard and train a team on OneDrive? OneDrive is quick to learn for most employees, especially Windows and Microsoft 365 users, with short video tutorials available for basic setup and sharing. Reviewers say everyday users often onboard fast, while admins, less technical staff, and teams migrating from file servers usually need more time, guidance, and training on syncing, permissions, and folder structure. Answer based on 168 reviews Getting Started and Support ### What customer support options does OneDrive offer, and how do users rate the experience? OneDrive offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as knowledgeable, helpful, and quick for troubleshooting and file recovery, but experiences are mixed. Common complaints include slow responses, difficulty reaching the right agent, automated replies, and unresolved sync or account issues. Answer based on 206 reviews Security ### How does OneDrive handle data security and access control? OneDrive uses multi-factor and two-step verification, secure login credentials, file encryption, Personal Vault, password-protected folders and links, link expiration, and flexible permissions for view or edit access, including organization-only sharing. Reviewers also note privacy concerns about Microsoft scanning stored files, plus some encryption and sharing protections are limited by plan. Answer based on 1127 reviews ## Who uses OneDrive? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Remote and offline file availability 91% positive reviews out of 1095 Most reviewers report file access allows secure retrieval, editing, and sharing of documents from anywhere, including offline, eliminating dependence on physical storage and enabling uninterrupted productivity for both personal and business use. Wilfredo L. Document Controller, 501 - 1,000 employees. "I can access my files anytime and anywhere since it is a cloud based applications." Inconsistent and slow file syncing 52% negative reviews out of 1670 Some reviewers indicate file syncing can be unreliable, with delays, errors, and conflicts—especially with large files, multiple devices, or simultaneous edits—often requiring manual intervention and causing confusion or data duplication. SIMNDEY BASSEY O. FREELANCE, 2 - 10 employees. "I don't like when some of my files fail to synchronize, leading to duplicated files most times." Integrated real-time team collaboration 91% positive reviews out of 939 Most reviewers describe team collaboration as highly effective due to real-time co-editing, easy sharing, and robust integration with Microsoft Office apps, allowing multiple users to work together efficiently and maintain version control across projects. Jaime C. Organisational Development Manager, 5,001 - 10,000 employees. "In addition, the integration with other Microsoft 365 applications supports smooth collaboration, enabling teams to work on shared documents in real time and reducing the need for manual version control." Slow performance and resource usage 80% negative reviews out of 718 Most users report performance and speed issues, including slow uploads, laggy interface, and high resource consumption, particularly with large files, slow internet, or older devices, which can disrupt workflow and system responsiveness. Rajiv S. Machine Learning Consultant, 201 - 500 employees. "It slows down my computer when it is updating many large dataset files." Universal multi-device file access 94% positive reviews out of 845 Most reviewers indicate device access enables seamless retrieval, editing, and sharing of files across computers, tablets, and smartphones, supporting flexible work from any location and ensuring files remain updated and available regardless of device. Covor D. Primary education teacher, 201 - 500 employees. "OneDrive gives the freedom to access, edit and share files on all devices, no matter where I am." Complex multi-account management 53% negative reviews out of 593 Some reviewers find account management confusing, citing frequent login prompts, difficulties handling multiple accounts, and authentication issues, which complicate access and disrupt workflow, especially for users with both personal and business accounts. Christina D. Director of Mission Advancement, 51 - 200 employees. "I have three MS accounts, and each has a unique one drive that often confuse me and get intertwined and mixed up." ## Features AI summary Based on 14,059 Cloud Storage reviews Capterra data shows that buyers of cloud storage rank the following features as their top priorities: - **Document Storage** (**55%** of reviewers rated this feature as critical) - **Secure Data Storage** (**57%**) - **Backup and Recovery** (**55%**) OneDrive supports all three features reviewers rate most highly: **Document Storage**, **Secure Data Storage**, and **Backup and Recovery**. Together, these capabilities help businesses keep files organized, protect sensitive information, and restore important data when needed, allowing teams to store content confidently and maintain access to critical documents over time. Document Storage 4.7 (2,823) 72.72% of 2823 reviewers that rated this feature as important or highly important OneDrive offers you organized, accessible document storage across devices, with seamless syncing and integration with Microsoft Office. Users think it’s reliable for managing large volumes, but some mention limited free storage and occasional price concerns for expanded capacity. Secure Data Storage 4.7 (1,349) 71.76% of 1349 reviewers that rated this feature as important or highly important With this capability, you gain strong protection for sensitive files through encryption, multi-factor authentication, and the Personal Vault. Reviewers appreciate the peace of mind, regulatory compliance, and Microsoft’s robust security standards, especially for confidential business or personal data. Mobile Access 4.5 (748) 56.68% of 748 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Automatic Backup 4.5 (421) 68.17% of 421 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss File Sharing 4.5 (1,837) 65.87% of 1837 reviewers that rated this feature as important or highly important You can easily share files or folders via links, email, or direct permissions, even with external users. Reviewers appreciate customizable access, password protection, and expiration dates, but some say permission options are basic and large file uploads may be slow. Access Controls/Permissions 4.4 (2,259) 65.83% of 2259 reviewers that rated this feature as important or highly important This aspect lets you set granular permissions for files and folders, ensuring only authorized people can view or edit. Reviewers indicate it’s valuable for privacy and security, though some find managing complex permissions time-consuming or confusing, especially across large teams. OneDrive 50 features ### All Features - Access Controls/Permissions: This aspect lets you set granular permissions for files and folders, ensuring only authorized people can view or edit. Reviewers indicate it’s valuable for privacy and security, though some find managing complex permissions time-consuming or confusing, especially across large teams. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Collection of all assets in the system - Asset Sharing: Share access to files and assets with individuals - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Cloud Computing: A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server - Collaboration Tools: It helps you work with others in real time on Word, Excel, or PowerPoint, with live editing, comments, and version history. Some reviewers find seamless teamwork and Office integration valuable, but a few mention occasional syncing issues or confusion with user activity tracking. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Import/Export: Import and export data to and from software applications - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Capture: Scan, move or upload electronic files within the software's repository - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: OneDrive offers you organized, accessible document storage across devices, with seamless syncing and integration with Microsoft Office. Users think it’s reliable for managing large volumes, but some mention limited free storage and occasional price concerns for expanded capacity. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: You can easily share files or folders via links, email, or direct permissions, even with external users. Reviewers appreciate customizable access, password protection, and expiration dates, but some say permission options are basic and large file uploads may be slow. - File Transfer: Move files across different systems or networks - Full Text Search: Search for specific words or phrases within a document or database - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: With this capability, you gain strong protection for sensitive files through encryption, multi-factor authentication, and the Personal Vault. Reviewers appreciate the peace of mind, regulatory compliance, and Microsoft’s robust security standards, especially for confidential business or personal data. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.4 (12,733) 4.4 Based on 12,733 reviews ## Pricing Value for money 4.4 (8721) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/161304/OneDrive/pricing/) Microsoft 365 $0.00 It includes: - 15 GB of mailbox storage - Outlook.com email and calendar - 5 GB data Microsoft 365 Basic $1.99 Flat Rate,Per Month It includes: - 100 GB of cloud storage - 100 GB of mailbox storage - Ad-free Outlook and mobile email and calendar with advanced security features - Web and Mobile Versions of Office Apps Microsoft 365 Personal $9.99 Flat Rate,Per Month It includes: - Up to 6 TB of cloud storage (1 TB per person) - 100 GB of mailbox storage - Data and device protection for the entire family with Microsoft Defender - AI Image Generator - Device Protection Microsoft 365 Family $12.99 Flat Rate,Per Month It includes: - Up to 6 TB of secure cloud storage (1 TB per person) - Microsoft Designer AI-powered image creator and editor - Clipchamp video editor with exclusive filters and effects - OneDrive ransomware protection for your family’s photos and files Microsoft 365 Business Basic $6.00 Per User,Per Month It includes: - Identity and access management - Web and mobile versions of Word, Excel, PowerPoint, and Outlook - Custom business email (you@yourbusiness.com) - 1 TB of cloud storage per user Microsoft 365 Business Standard $12.50 Per User,Per Month Value for money 4.4 (8,721) 4.4 Based on 8,721 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (7974) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (7,974) 4.2 Based on 7,974 reviews ## User reviews Overall rating 4.5 Based on 12,792 reviews Filter by rating 5(7682) 4(3832) 3(1031) 2(188) 1(59) Mentioned topic Sorted by most recent ZS Zachary S. Physical Therapy Health, Wellness and Fitness ### "Easy to manage between devices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 It is very useful and I use it to store all my files between work and my personal items. I often login on multiple devices. Even on my phone I can navigate easily. Pros I really like having this logged in on my laptop. I use it all the time to store my files and access work files I need everyday. I save things at home that I am working on a different computer and able to finish editing at work. It is very useful. Cons It is a little harder to work on my MacBook at home. I have figured how to use the online OneDrive but it is not as smooth as it is on PC laptop. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Hector A. Estimator Construction ### "Reliable Cloud Storage and Seamless Microsoft Integration for Daily Workflows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 OneDrive serves as a highly dependable backbone for my file storage and sharing needs. Despite a few minor resource demands and occasional syncing quirks, its reliable synchronization and built-in compatibility with the broader Microsoft ecosystem make it an essential tool. It effortlessly supports my document management processes and provides peace of mind through consistent backups, proving to be a low-maintenance, high-value asset for daily productivity. Pros Pros: What did you like most about OneDrive? I appreciate how seamlessly OneDrive integrates with daily corporate workflow tools, especially Microsoft Outlook and OneNote. It makes document management and file sharing across my workstation incredibly efficient. The automatic cloud backup ensures my data is secure, and the Files On-Demand feature is excellent for viewing all my files in Explorer without consuming local hard drive space. The reliable accessibility keeps my productivity high and a great value for the money. Cons The desktop client can sometimes consume a significant amount of system resources, particularly during startup or when processing large batch uploads. Additionally, there are occasional syncing hiccups and delays when multiple people attempt to collaborate on the exact same document simultaneously. Finally, navigating and transferring files between my work account and personal account could be much more intuitive, as it sometimes causes unnecessary friction. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) OneDrive allowed me to integrate with our Office 365 Package. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anne H. Manager Accounting ### "One Drive subscription " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 July 27, 2026 Pretty much have to have a subscription to get the most from OneDrive as the amount of storage it comes with at the free level is nominal. Pros If you have a Microsoft 365 subscription, it includes a fair amount of storage at no extra charge (1TB) Cons It does not appear to sync well or work well with non-Microsoft apps. Minimal storage provided at the non-fee level Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jessica C. Software Engineer Animation ### "A Decent Cloud Storage Option" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2026 I've been using OneDrive for a while now and it's been a solid experience overall. The interface is user-friendly, and I appreciate the seamless integration with Office apps. However, I've encountered some occasional syncing issues, which prevent me from giving it a perfect score. Pros OneDrive's seamless integration with Office 365 is a major win, and the ability to access files from anywhere is a huge plus. We've been using it for about a year now, and it's pretty solid. Cons One thing that took a bit to figure out was the file sharing permissions, which can get a bit complicated. It's not a huge deal, but it's worth mentioning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Edwin V. IT Manager Financial Services ### "Power Enterprise storage solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 25, 2026 My overall experience with OneDrive has been positive. It is a reliable cloud storage solution that makes managing and accessing files much easier. The connection with Microsoft 365 creates a smooth workflow, especially for businesses that already use Microsoft products. I find it helpful for collaboration because multiple people can work on documents together and see updates in real time. Although there are occasional sync issues and storage limitations, these problems are usually manageable. Overall, OneDrive saves time, improves productivity, and provides a secure way to keep important files available whenever they are needed. Pros What I like most about OneDrive is how easy it is to store, access, and share files from anywhere. It works well across different devices, including computers, tablets, and mobile phones, which makes it convenient when working remotely or switching between devices. The integration with Microsoft 365 apps like Word, Excel, and Teams is very useful because files can be opened and edited directly without needing to download them manually. At the bank here we use most of the Microsoft applications. I also like the automatic backup and file synchronization features because they help prevent losing important documents. The sharing permissions are simple to manage, making collaboration with coworkers faster and easier. Cons One thing I like least about OneDrive is that synchronization can sometimes be slow, especially when uploading or downloading a large number of files. Occasionally, it can be confusing when there are duplicate files or sync conflicts between devices. The storage limit for some plans can also feel restrictive, especially for users who work with large files such as videos or design documents. Another issue is that some advanced settings are not always easy to find for new users. While the interface is generally simple, managing shared folders and permissions can sometimes require extra steps to understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sean N. Administrator Education Management ### "Insists upon you but has some good features if you really want MS integration" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 24, 2026 Pros It's integrated within your Windows computer and already connected internally. Storage options and file management are also strong along with security. Cons It's quite intrusive and very much insists upon you using it for everything. Microsoft has spent years really pushing this in Windows users' faces and it's frustrating. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I was forced to. Not a fan of the user experience of OneDrive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sukesha W. Content Curator Education Management ### "One Drive - Great Option for Remote Work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 24, 2026 It has been a good experience using One Drive for my office work, it is easy to use and uploading files and saving work is effortless now. Pros as someone who works in a remote setting, Onedrive has made it incredibly easy to share and co ordinate all out work and files Cons I have not found any cons while using One Drive but i would love to sit explore more of its features someday Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Company requirement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tim K. Founder Human Resources ### "The ability to reliably store with small team benefits." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 24, 2026 In our small, HR-centric company, we find the price of OneDrive acceptable; it is a simple service that doesn't need a lot of IT hassles. It has some issues with file version transparency and syncing, but storage space is decent and makes document sharing throughout the team simple. It is not ideal, but certainly a good solution that we have no qualms about using in our processes. Pros Without the need of bulky servers, OneDrive has been helpful for storing all of our HR files in a single location. Document management is efficient enough for our small team to use, and it's easy for us to get to or edit contracts, our onboarding materials, and employee reviews. Uploading files is fast and integration with other Microsoft products such as Word and Excel is a nice feature which saves us additional steps. Cons The configuration process was not too difficult, but it seemed that there were more steps than needed for getting everyone in the team configured correctly. Things can get a little confusing with file versioning, too. It's not always easy to know which version is the latest, particularly if several people are working on an agreement for employees, leading to a few bumps on the road when it comes to updating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Lead Project Manager Computer Software ### "Great for MS Office users" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 23, 2026 Pros I really like the OneDrive desktop application that can automatically sync and back up my important folders across multiple devices; it saves a lot of time on manual file uploads. It has native support for Word and Excel, which enables real-time editing and sharing, great for MS Office applications. Cons Smaller storage space compared to other competitors. Some applications might cause a syncing bug for large files when the files are being updated very frequently Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elisabetta M. Marketing JR Marketing and Advertising ### "The gold standard for secure cloud storage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 22, 2026 My overall experience is positive, especially for workplace productivity and heavy document management. It offers security, desktop integration, and peace of mind for automated file backup. Pros What I like most is its integration with the Microsoft 365 ecosystem. Files automatically sync across devices, and co-authoring documents in real time alongside Word, Excel, and PowerPoint is exceptionally fluid and reliable. Cons What I like least is that the web and mobile interfaces can feel slightly cluttered compared to simpler cloud competitors. File syncing errors or conflict copies can also occasionally occur when managing very complex folder structures. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161304/OneDrive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Drive vs OneDrive](https://www.capterra.com/compare/161304-161425/OneDrive-vs-Drive)[Google Workspace vs OneDrive](https://www.capterra.com/compare/161304-247901/OneDrive-vs-Google-Workspace)[Dropbox vs OneDrive](https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive)[Box vs OneDrive](https://www.capterra.com/compare/148766-161304/Box-vs-OneDrive)[iCloud vs OneDrive](https://www.capterra.com/compare/161304-204717/OneDrive-vs-iCloud)[Zoho WorkDrive vs OneDrive](https://www.capterra.com/compare/145411-161304/Zoho-vs-OneDrive) [Revver vs OneDrive](https://www.capterra.com/compare/123400-161304/revver-vs-OneDrive)[M-Files vs OneDrive](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive)[Microsoft SharePoint vs OneDrive](https://www.capterra.com/compare/1167-161304/SharePoint-vs-OneDrive)[pCloud Business vs OneDrive](https://www.capterra.com/compare/161304-161573/OneDrive-vs-pCloud-Business)[Firmex Virtual Data Room vs OneDrive](https://www.capterra.com/compare/131320-161304/Firmex-Virtual-Data-Rooms-vs-OneDrive)