---
title: "NAKIVO Backup & Replication Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is NAKIVO Backup & Replication the right Server Backup solution for you? Explore 463 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/161328/NAKIVO/reviews/"
page_type: "reviews"
language: "en"
---

NAKIVO Backup & Replication

4.8 (463)

[View alternatives](https://www.capterra.com/p/161328/NAKIVO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of NAKIVO Backup & Replication

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

MP

Matteo P

Cybersecurity SpecialistComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months.

“It has helped simplify backup management, improve recovery readiness, and provide a dependable solution for protecting critical systems.“

March 13, 2026

VN

Vlad N

IT System AdministratorArts and Crafts, 201 - 500 employeesUsed the software for: More than 2 years.

“Reporting options could be a bit more detailed out of the box, and the web interface sometimes feels slightly slow with larger environments.“

September 8, 2025

DG

David G

TechnicianMedia Production, 51 - 200 employeesUsed the software for: More than 2 years.

“Transporters for many systems are available, great for our structure, where the backup storage is directly connected to a single server and not in the same network as our virtualisation machines.“

October 14, 2025

NA

Nisar A

Senior Manager - ITAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“If we do not renew the license for 1-2 years, customer is charged back dated.“

October 21, 2024

HD

Hassan D

TeamleaderFarming, 11 - 50 employeesUsed the software for: 6-12 months.

“I liked NAKIVO Backup & Replication most for its simplicity and efficiency, with a clean, intuitive web interface, flexible deployment options (NAS, Linux, Windows, or virtual appliance), application-aware backups for SQL, Exchange, and Active Directory, instant VM recovery, granular restores, and robust features like immutable repositories, encryption, and global deduplication that ensure fast, reliable, and secure data protection.“

September 9, 2025

AL

Adrian L

IT Admin Support TechFacilities Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Does not support backing up of older OS on physical machines eg.“

January 27, 2025

MP

Matteo P

Cybersecurity SpecialistComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months.

“The product feels mature, practical, and well suited for organizations that want strong backup and disaster recovery capabilities without excessive complexity or cost.“

March 13, 2026

MM

Michał M

IT Solutions ArchitectInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It does not support RBD as a storage repository out of the box, I am still waiting on that option to be available.“

May 6, 2024

## Showing most helpful reviews

Showing 1-25 of 463 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lee P.  
IT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Don't be shy give Nakivo Backup & Replication a try"

May 15, 2026

5.0

It does what we require, we use a multitude of the features and I have to say I have always been impressed, by the ease of use and the quality. Every product requires good suport, the account management team are super responsive everytime I have needed them and the technical support is 2nd to none.

Pros

Solid product that offers similar features to the market leaders at a better pricepoint, all backed up by a great support channel. Absolutely fantastic product.

Cons

The product has very little not to like. Every time I think it would be nice to have this or that, its like they read my mind and the feature is coming in the next release. Their development team are very much in tune with real world needs. The product just seems to get better with every iteration.

Alternatives considered

[Arcserve UDP](https://www.capterra.com/p/200167/Arcserve-UDP/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Pricepoint, features, ease of implementation, account management, support channel...

Review Source

MA

Mark A.  
CTO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Reliable, Cost-Effective Backup That Just Works"

February 27, 2026

4.0

Overall, it’s been a dependable backup solution that does exactly what we need it to do. It provides strong VM protection, reliable restores, and good performance without the overhead or pricing of some larger enterprise platforms. For our environment, it strikes the right balance between capability and simplicity.

Pros

Reliable, straightforward, and "cost-effective." Deployment was simple, the interface is clean, and backup jobs are easy to manage. It gives us solid protection without unnecessary complexity. Customer support has been great!

Cons

I would like to see a better scheduling interface or options. Also, monitoring for Hyper V environment which is the only reason I don't give 5 stars ;-)

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Costs. Your survey is too long. It deters people from completing them

Review Source

PS

Paul S.  
Network Manager  
Computer Networking  
Used the software for: 6-12 months

### "Nakivo Outstanding Backup Solution with Exceptional Support"

July 2, 2026

5.0

Overall, NAKIVO has exceeded our expectations with its performance, reporting capabilities, pricing, and outstanding customer service. I would highly recommend it to any organization looking for a reliable, cost-effective backup solution.

Pros

One of the biggest advantages is the pricing model. NAKIVO delivers enterprise-level features at a very competitive price, making it an outstanding value compared to other backup solutions we've evaluated.

Cons

There isn't much to dislike. If I had to suggest one improvement, it would be the addition of a more structured certification and training program for administrators. While the documentation and support are excellent, an official certification path would be a great way to help IT professionals validate their expertise. I'd also like to see continued enhancements to reporting customization. Overall, the product has exceeded our expectations.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Ease of use, and native Linux compatibility

Review Source

GP

Giordano P.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Nakivo"

May 19, 2020

3.0

Pros

I use Nakivo to backup AWS istances from a region to another and works very well. It is easy to use and configure.

Cons

Enable the possibility to restore guest file from a replicated istances to restore file deleted or damage

Review Source

Caeilte R.  
director  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "interim review"

November 4, 2025

4.0

so far so good. The Nakivo company are easy to deal with and the license delivery is straightforward.

Pros

Can be hosted in TrueNas which is useful as a separate VM (jail in BSD) ; so target for backups is separate device with the nakivo hosted on it

Cons

Sometimes error messages dont help such as "Internal error" when a VM back up job fails. It would be more useful if all errors encountered with a vm backup job gave meaningful messages

Switched from

[Veeam Kasten](https://www.capterra.com/p/10028813/Veeam-Kasten/)

we required a less expensive option for our purposes

Review Source

WQ

Wisdom Q.  
System Engineer  
Banking  
Used the software for: 2+ years

### "The tool for the moment"

October 16, 2025

5.0

From customer support, technical support to licensing makes Nakivo the best solution on the market. It also allows easy integration with other third party solutions such as Active Directory.

Pros

Nakivo Backup and Replication is easy to implement, has a friendly user interface and it is easy to use.

Cons

I would like the Nakivo team to explore backing up or replicating supporting platforms such as the IBM AIX servers

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Licensing fee for Nakivo as compated to Veeam was way cheaper. Secondly, the functionality was almost the same for both.

Review Source

ACP

Ana Cecilia P.  
NAKIVO SALES  
Computer Hardware  
Used the software for: 2+ years

### "Satisfaction at the lowest price"

July 13, 2026

5.0

My customers are satisfied with NAKIVO. It does what each of them needs at the lowest possible cost.

Pros

It is a simple and intuitive product, yet extremely powerful. With so many backup scenarios available, you can offer it to all your customers—it is truly a solution for everyone. With a very small financial investment, you can provide backup solutions for big and small customers.

Cons

You need to keep your updates and maintenance subscription renewed in order to receive support in the event of a disaster.

Review Source

IŽ

Ivan Ž.  
Security and ICT administration  
Computer & Network Security  
Used the software for: 2+ years

### "Nakivo BR on high school in Czech Republic"

June 18, 2026

5.0

We have been using Nakivo BR at our high school for many years. We back up sensitive data, create replicas for instant launch.

Pros

Easy to use, reliable VMWare and Hyper-V backup software. Award-winning for education. Very good price for high schools.

Cons

Nothing specific to mention. Overall, I’m happy with all the features, performance, and reliability of the product.

Review Source

JD

Julian D.  
Senior IT engineer  
Computer Hardware  
Used the software for: 2+ years

### "Over 7 years together, data is always safe"

July 20, 2026

5.0

The customer support deserves a special mention. Whenever we've had questions or needed help, the team has been responsive, knowledgeable, and actually helpful rather than just going through the motions. On top of that, the pricing is reasonable for what you get. For a product that protects business-critical data day in and day out, the value is hard to argue with. After more than seven years, we're still happy customers and would recommend NAKIVO to anyone looking for a reliable backup solution.

Pros

We have been using this product over 7 years now, our company and customers data has been safe ever since. We are still a happy customers of Nakivo products.

Cons

Some licenses comes in bundles, which is not cost effective to buy licenses you do not actually use.

Review Source

SC

Steven C.  
Analista de Infraestructura  
Architecture & Planning  
Used the software for: 6-12 months

### "Reliable and Easy-to-Manage Backup Solution"

June 23, 2026

5.0

Overall, I am very happy with Nakivo; so far, I haven't had any issues with any of the machines or hosts mapped in the tool, and adapting to it was very easy.

Pros

What I liked most was the user-friendly interface; it is truly extremely easy to learn how to use the tool.

Cons

I have no complaints about Nakivo; it is an excellent tool, whether for backup, security, or host mapping.

Review Source

AL

Adrian L.  
IT Admin Support Tech  
Facilities Services  
Used the software for: 2+ years

### "Great product and support"

January 27, 2025

4.0

Support has been excellent throughout the years using the product. Continual addition of new features for the changing IT landscape.

Pros

Ease of use, comprehensive features and great support.

Cons

Does not support backing up of older OS on physical machines eg. "Server 2008"

Review Source

MG

Mario G.  
IT Director  
Retail  
Used the software for: 1-2 years

### "Affordable and usable with a few gotchas"

March 25, 2025

4.0

Used it for several years, over all pretty happy, but eventually switched to Veeam which has continued to imprive.

Pros

Easy to use, fast and compressed backups, good storage options at an affordable price

Cons

Support policy isn't the best. Once it's setup it's good to go, but implementing VMware backups can get complicated.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

We chose Veeam, not Nakivo. Veeam seems more modern, with more storage options, and now ProxMox support

Review Source

JS

John S.  
TD  
Computer Software  
Used the software for: 2+ years

### "Very happy customer"

November 18, 2024

5.0

Really positive - we've had a few tech support calls, very happy with the result

Pros

Cost effective, modern and well rounded feature set, responsive technical support

Cons

Can't think of anything for this category - we've used it for many years now, and we're really pleased

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Nakivo has a better feature set for the money - the alternatives were either considerably more expensive or not as good functionality

Review Source

JP

Joe P.  
IT Manager  
Warehousing  
Used the software for: 2+ years

### "NAKIVO: A User-Friendly Backup Tool with Advanced Capabilities at a cost effective price."

October 13, 2024

5.0

My overall experience with NAKIVO Backup & Replication has been positive. The setup process was straightforward, same with updates, and the platform has proven to be reliable in both backup and recovery operations. It offers a comprehensive suite of features, including automation, instant VM recovery, and advanced backup scheduling, which has greatly improved the efficiency of our data protection strategy. The performance has been consistently solid, with minimal resource drain during backup windows. While there is room for improvement in terms of reporting capabilities, the value for money and ease of use make it an excellent choice for small to mid-sized businesses looking for robust backup solutions. Support team have also impressed everytime.

Pros

NAKIVO Backup & Replication offers an intuitive and user-friendly interface, which makes it easy to set up and manage backups, even for non-experts. Its seamless integration with VMware, Hyper-V, and AWS environments allows for smooth virtualization and cloud data protection. The solution is highly efficient in terms of resource consumption, ensuring fast backups with minimal impact on system performance. Additionally, its advanced features like incremental backups, deduplication, and instant recovery options provide strong data protection and quick disaster recovery. NAKIVO’s affordability, especially for small to mid-sized businesses, stands out compared to other enterprise-level solutions, making it a cost-effective choice.

Cons

One area where NAKIVO Backup & Replication could improve is its reporting features, which may feel limited for users who need highly detailed or customizable reports for compliance purposes.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

We chose NAKIVO for its cost-effectiveness, ease of use, and comprehensive features like instant VM recovery and strong cloud integration. Compared to alternatives, it provided better value with lower resource consumption and simpler management, making it ideal for our needs.

Review Source

JC

James C.  
IT Director  
Government Administration  
Used the software for: 6-12 months

### "Best backup, replication for your money and the absolute best support available."

December 26, 2023

5.0

Best experience I have had with any Backup software. Your account manager will send trial license to test any features and best part an engineer will connect to install and configure at any time with no cost. This service is available after purchase as well. You want training for new employee's schedule for an engineer and they connect and go over all features with you.

Pros

NAKIVO engineers connect with you and go over your install and configuration and can schedule this free service any time after install to go over anything you have questions about. My biggest pro is you can go from texting support in the program or website to having a tier 3 engineer connecting to your computer to help with any issues that arise in minutes not hours.

Cons

No Cons as of today, have had couple errors that popped up and support was connected and resolved within minutes.

Alternatives considered

[Veem](https://www.capterra.com/p/234815/Veem/)[VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/)

Reason for choosing NAKIVO Backup & Replication

The onboarding with support was most impressive with NAKIVO. You also have an account manager you can talk to any time, and he will issue any licenses you would like to try or extend and get an engineer on the phone for any questions or concerns.

Switched from

[Veem](https://www.capterra.com/p/234815/Veem/)

Pricing and support were the biggest reasons.

Review Source

SR

Sergio R.  
Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple very stable and with the best support on the market."

April 21, 2022

5.0

Police base jobs permit that you never left a VM without backups, the software its so stable that its save me alot of hour validating backups and correct problems. Its a 2 minutes check now.

Pros

Its fire and forget. For long time I used other hyper-v backup solutions and the stability of the backup always was an issue, every weeks I needed hours to validate and correct problems, now I just spend 5 minutos to see that everything happen as supposed. With Nakivo its always fire and forget. No strange errors, you configure once and its done. The policy backup its great, you can create a policy with rules and when you create a new machine in the hypervisor a few minutes later its inside the backup job automatically.

Cons

The software its almost prefect, the only think that should be improved is the logging visibility.

Alternatives considered

[Ahsay Offsite Backup Server](https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/)

Reason for choosing NAKIVO Backup & Replication

Simple, stable, reliable, fair price.

Switched from

[Arcserve UDP](https://www.capterra.com/p/200167/Arcserve-UDP/)

Stability and support. The ArcServe support its a mess.

Review Source

SN

Sijin N.  
IT Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Fast and Reliable Backup Application"

April 4, 2024

4.0

I like Nakivo application. It is the one of the fast backup job applications. And it is very easy to do restore.

Pros

Backup storage space consuming by Nakivo is very less compared to other backup applications. Also, the backup repository remapping to a new backup is a wonderful feature i have used in Nakivo.

Cons

Live Replication of Microsoft Hyper V is not yet released. Backup Storage attach and detach is difficult when it is scheduled.

Alternatives considered

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Reason for choosing NAKIVO Backup & Replication

It is cost effective, and reliable. We have tested the Nakivo and found that it is working fine.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Not switched. We are using both. We are implementing IT rule of using 3 types of applications for backup. S

Review Source

DS

Deepak S.  
System Engineer  
Furniture  
Used the software for: 1-2 years

### "Nakivo should be take for encryption and Backup "

April 19, 2025

5.0

all over experience is very good person are very helpful in understanding about product and support

Pros

Backup & Data security, Encryption. console is very good for understanding about each and everything about Nakivo in one page. Microsoft office data also we can take backup with security.

Cons

take time in renewal because we have to do it fast because of this process client can lost data of renewal period. so need to take care about this.

Review Source

AM

Andrea M.  
IT MANAGER  
Packaging and Containers  
Used the software for: 6-12 months

### "Performance and reliability"

February 18, 2025

5.0

Pros

I have been using Nakivo for about a year now (I used Veeam) and have found the backup performance remarkable, the interface is very simple and user-friendly and it is easy to create your backup plan. Very happy with the choice I made. Recommended!

Cons

In the preivous month I didn't find major faults

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

To increase performance and spend less money

Review Source

MS

Milen S.  
IT  
Retail  
Used the software for: 1-2 years

### "Good product"

December 13, 2024

5.0

Pros

Easy to use .Easy manage. Quick support.

Cons

Reporting and analytics tools are sometimes described as basic. Users seeking detailed or customizable reporting might feel limited by the options provided.

Review Source

NA

Nisar A.  
Senior Manager - IT  
Automotive  
Used the software for: 2+ years

### "My Experience of NAKIVO Backup & Replication"

October 21, 2024

5.0

Wonderful backup and replication software.

Pros

User interface and ease of use. Nakivo is a fast and efficient backup solution.

Cons

If we do not renew the license for 1-2 years, customer is charged back dated. We should have an option to reinstate with lesser cost which will help the customer.

Review Source

ZR

Zachary R.  
Systems Administrator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Robust and Easy-to-Use Backup Solution for IT Professionals"

October 9, 2024

5.0

This product meets or exceeds any expectations I had for it. For its pricing it is the clear leader in this solution space.

Pros

Knowledgeable staff, fast service, good pricing.

Cons

Reporting and integrations aren't as rich as they could be.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Cost efficiency and feature completeness

Review Source

JW

Jacek W.  
IT Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Very good solution for SMB"

July 31, 2023

5.0

Pros

Cheap, reliable and can be natively installed on QNAP NAS systems

Cons

There is little support for Oracle installed on Linux systems (only Linux level os file backup, not granular one)

Reason for choosing NAKIVO Backup & Replication

Cheaper and do the job just fine.

Review Source

VR

Verified Reviewer  
General Manager  
Construction  
Used the software for: 2+ years

### "8 years Nakivo review"

May 8, 2023

5.0

We use Nakivo to backup all of our virtual machines, onsite and on the cloud. We've used it for disaster recovery over a ransomware with flawless results.Support is great and responsive, with almost instant response.I recommend this solution to everyone with great confidence.

Pros

Nakivo has proven to be a lifesaver for us during a ransomware attack. Thanks to its powerful disaster recovery capabilities, we were able to recover all of our important files in just a matter of minutes. Within one day, all of our virtual machines were up and running again with no data loss. The support personnel were extremely helpful throughout the entire recovery process, guiding us every step of the way. We are extremely grateful for the flawless results and quick turnaround time that Nakivo provided us with during this critical time. We highly recommend Nakivo to anyone looking for reliable and effective backup and disaster recovery solutions.

Cons

While we have had a positive experience using Nakivo for virtual machine backup and recovery, we have identified a few areas where the product could be improved. Firstly, we believe that the SQL backup feature could be more robust, with additional options for customization and scheduling. We would also appreciate more support for backing up non-virtual machines. Additionally, we think that the upgrade process could be streamlined and made more automatic, reducing the time and effort required for this task. On a related note, we believe that the auto-sizing feature for S3 could be improved in order to help us save more space and money. Despite these areas for improvement, we still recommend Nakivo for its strong virtual machine backup and recovery capabilities.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Price

Review Source

LD

Luca D.  
IT tech  
Insurance  
Used the software for: 1-2 years

### "Tape Backup"

August 20, 2024

5.0

Nakivo allowed us to perform monthly tape backups to protect our data offline, the solution provided is practically automated.

Pros

Among the advantages of millet nakivo I can certainly confirm: Simplicity of the product integration with systems super efficient support team.

Cons

We have been using Nakivo for some time now and have never had any problems or critical issues. Technical support has always satisfied us with every request.

Review Source

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