# NAKIVO Backup & Replication Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is NAKIVO Backup & Replication the right Server Backup solution for you? Explore 457 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161328/NAKIVO/reviews

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NAKIVO Backup & Replication

4.8 (457)

[View alternatives](https://www.capterra.com/p/161328/NAKIVO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of NAKIVO Backup & Replication

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

Hanri L

System EngineerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“It also supports immutable backups, and the VM backup compression works really well, saving a lot of storage space.“

October 30, 2025

VN

Vlad N

IT System AdministratorArts and Crafts, 201 - 500 employeesUsed the software for: More than 2 years.

“Reporting options could be a bit more detailed out of the box, and the web interface sometimes feels slightly slow with larger environments.“

September 8, 2025

MP

Matteo P

Cybersecurity SpecialistComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months.

“It has helped simplify backup management, improve recovery readiness, and provide a dependable solution for protecting critical systems.“

March 13, 2026

MM

Michał M

IT Solutions ArchitectInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It does not support RBD as a storage repository out of the box, I am still waiting on that option to be available.“

May 6, 2024

DG

David G

TechnicianMedia Production, 51 - 200 employeesUsed the software for: More than 2 years.

“Transporters for many systems are available, great for our structure, where the backup storage is directly connected to a single server and not in the same network as our virtualisation machines.“

October 14, 2025

NA

Nisar A

Senior Manager - ITAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“If we do not renew the license for 1-2 years, customer is charged back dated.“

October 21, 2024

HD

Hassan D

TeamleaderFarming, 11 - 50 employeesUsed the software for: 6-12 months.

“I liked NAKIVO Backup & Replication most for its simplicity and efficiency, with a clean, intuitive web interface, flexible deployment options (NAS, Linux, Windows, or virtual appliance), application-aware backups for SQL, Exchange, and Active Directory, instant VM recovery, granular restores, and robust features like immutable repositories, encryption, and global deduplication that ensure fast, reliable, and secure data protection.“

September 9, 2025

CS

Chris S

Director of IT StrategyEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Current issue between server and client box meaning replication not working. “

July 22, 2024

## Showing most helpful reviews

Showing 1-25 of 457 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abdulla M.  
IT Manager  
Hospitality  
Used the software for: 2+ years

### "The best out there"

August 6, 2025

5.0

My overall experience with NAKIVO Backup & Replication has been outstanding. It's by far the best backup solution I've ever used—reliable, efficient, and packed with powerful features. I now confidently recommend it to my friends and colleagues.

Pros

It offers excellent user-friendliness, a clean and intuitive user interface, is easy to manage and maintain, packed with useful features, and remains cost-effective, making it a great overall choice.

Cons

At the moment, I don’t have any additional points as everything I can think of is already included as a feature.

Switched from

[Veritas Backup Exec](https://www.capterra.com/p/231491/Backup-Exec/)

Because Vertias was expensive, not user friendly and support I got was not friendly.

Review Source

WQ

Wisdom Q.  
System Engineer  
Banking  
Used the software for: 2+ years

### "The tool for the moment"

October 16, 2025

5.0

From customer support, technical support to licensing makes Nakivo the best solution on the market. It also allows easy integration with other third party solutions such as Active Directory.

Pros

Nakivo Backup and Replication is easy to implement, has a friendly user interface and it is easy to use.

Cons

I would like the Nakivo team to explore backing up or replicating supporting platforms such as the IBM AIX servers

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Licensing fee for Nakivo as compated to Veeam was way cheaper. Secondly, the functionality was almost the same for both.

Review Source

TY

Tal Y.  
Admin  
Utilities  
Used the software for: Less than 6 months

### "Great backup solution for all"

March 12, 2026

5.0

Pros

I’ve been testing out NAKIVO lately, and honestly, it’s probably the only backup solution I’ve found that gives you full web-based management from start to finish. You can do everything - setup, scheduling, recovery, and monitoring - straight from the browser. I couldn’t find anything close to that in the open-source world. It’s also super easy to maintain and troubleshoot. The logs are clear and detailed, and the docs actually make sense (which is rare). I had a working backup for my Linux server in under five minutes, even without knowing the product beforehand - that’s how straightforward it is.

Cons

The only downside is the price, which can feel a bit steep if you’re just using it for a home lab. But considering how solid and long-term the solution is, I’d say it’s totally worth paying a bit more for peace of mind and ease of use.

Alternatives considered

[UrBackup](https://www.capterra.com/p/171074/UrBackup/)[Proxmox VE](https://www.capterra.com/p/210797/Proxmox-VE/)[Bacula Enterprise](https://www.capterra.com/p/171076/Modern-Data-Center/)

Reason for choosing NAKIVO Backup & Replication

I haven’t come across any open-source project that matches that level of simplicity in setup and maintenance.

Review Source

GP

Giordano P.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Nakivo"

May 19, 2020

3.0

Pros

I use Nakivo to backup AWS istances from a region to another and works very well. It is easy to use and configure.

Cons

Enable the possibility to restore guest file from a replicated istances to restore file deleted or damage

Review Source

MA

Mark A.  
CTO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Reliable, Cost-Effective Backup That Just Works"

February 27, 2026

4.0

Overall, it’s been a dependable backup solution that does exactly what we need it to do. It provides strong VM protection, reliable restores, and good performance without the overhead or pricing of some larger enterprise platforms. For our environment, it strikes the right balance between capability and simplicity.

Pros

Reliable, straightforward, and "cost-effective." Deployment was simple, the interface is clean, and backup jobs are easy to manage. It gives us solid protection without unnecessary complexity. Customer support has been great!

Cons

I would like to see a better scheduling interface or options. Also, monitoring for Hyper V environment which is the only reason I don't give 5 stars ;-)

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Costs. Your survey is too long. It deters people from completing them

Review Source

Caeilte R.  
director  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "interim review"

November 4, 2025

4.0

so far so good. The Nakivo company are easy to deal with and the license delivery is straightforward.

Pros

Can be hosted in TrueNas which is useful as a separate VM (jail in BSD) ; so target for backups is separate device with the nakivo hosted on it

Cons

Sometimes error messages dont help such as "Internal error" when a VM back up job fails. It would be more useful if all errors encountered with a vm backup job gave meaningful messages

Switched from

[Veeam Kasten](https://www.capterra.com/p/10028813/Veeam-Kasten/)

we required a less expensive option for our purposes

Review Source

VR

Verified Reviewer  
Teamleader  
Farming  
Used the software for: 6-12 months

### "Efficient, Reliable, and User-Friendly Backup Solution with Strong Recovery Features"

September 9, 2025

5.0

Pros

I liked NAKIVO Backup & Replication most for its simplicity and efficiency, with a clean, intuitive web interface, flexible deployment options (NAS, Linux, Windows, or virtual appliance), application-aware backups for SQL, Exchange, and Active Directory, instant VM recovery, granular restores, and robust features like immutable repositories, encryption, and global deduplication that ensure fast, reliable, and secure data protection.

Cons

What I liked least about NAKIVO Backup & Replication is that some advanced features require higher license editions, reporting and monitoring are limited, and complex deployments may need more guidance.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Very high cost and hard to configure in some features

Review Source

DG

David G.  
Technician  
Media Production  
Used the software for: 2+ years

### "Good Product, Quick Support"

October 14, 2025

5.0

Easy to install, easy to use, with reliable and fast-reacting support, always friendly and also providing remote sessions.

Pros

Works for years without any problem. Support is always reachable and reacts fast. Transporters for many systems are available, great for our structure, where the backup storage is directly connected to a single server and not in the same network as our virtualisation machines.

Cons

Make it easier to restore single files from Linux machines, it does not support direct downloads on the web GUI when source is ext4.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

The price is lower and the functiunallity quite the same. Management via a web GUI is better.

Review Source

JK

John K.  
IT Manager  
Hospitality  
Used the software for: Less than 6 months

### "IT Manager"

August 29, 2025

5.0

It's worked well for us, we switched from CloudberryLab (MSP360) and us BackBlaze B2. It took minimal time to setup and was working within 30 mins of starting setup.

Pros

This product was very easy to setup, the support I got was also quick and no AI bots to talk to. I always prefer working with companies that use live agents.

Cons

I wish it was a none web page for the panel. Not a big deal though. I would also suggest more explanation on certain features. Again, not a deal breaker.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

VEEAM Sales reps were annoying, also it was quite pricey for what we needed it for.

Switched from

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

My perpetual license could not be upgraded and they no longer sold a perpetual license.

Review Source

MP

Matteo P.  
Cybersecurity Specialist  
Computer & Network Security  
Used the software for: Less than 6 months

### "Reliable, Easy-to-Use, and Cost-Effective Backup Solution"

March 13, 2026

4.0

Overall, my experience with NAKIVO Backup & Replication has been very positive. It has helped simplify backup management, improve recovery readiness, and provide a dependable solution for protecting critical systems. The product feels mature, practical, and well suited for organizations that want strong backup and disaster recovery capabilities without excessive complexity or cost.

Pros

What I liked most about NAKIVO Backup & Replication is its simplicity and reliability. The interface is clean, easy to navigate, and makes it straightforward to configure backup, replication, and recovery tasks. I also appreciate the flexible deployment options and the ability to manage backups efficiently without adding unnecessary complexity.

Cons

One area that could be improved is the reporting and alerting, which could be a bit more detailed out of the box. In larger environments, the web interface can sometimes feel slightly less responsive than expected, but overall this has not had a major impact on daily operations.

Review Source

MP

Mawos-Radosław P.  
automation engineer  
Industrial Automation  
Used the software for: 2+ years

### "Produce only if NAKIVO is with you :)"

August 13, 2024

5.0

NAKIVO helped me in the event of a host failure as well as damage to the virtual machines. In these cases, a previously prepared backup helped.

Pros

The most important thing is the reliability of this tool. It has saved me several times in my work.

Cons

I don't see any disadvantages of NAKIVO. For me it would be easier to have backups in the form of easily transferable files than a complicated repository, but of course I appreciate functionality and reliability above all.

Reason for choosing NAKIVO Backup & Replication

NAKIVO was less expensive and work very good.

Switched from

[vSphere](https://www.capterra.com/p/93512/VMware-Horizon/)

VMware ended the support of its VDP tool. Veeam was good for a while in free version but to expensive later to buy.

Review Source

EP

Emmanouel P.  
Admin  
Computer Software  
Used the software for: 6-12 months

### "NAKIVo review"

August 5, 2024

4.0

Our overall experience is pretty good especially when it comes to support as the support team is very helpfull and fast when you have an issue or question.

Pros

We use Nakivo to back up our VPS servers and NAS devices. The UI and features are quite satisfactory with several expansion possibilities. We liked the new MSP feature where you can give specific access to users for specific machines.

Cons

There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use Nakivo as a Plesk backup tool.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing NAKIVO Backup & Replication

More expensive product than Nakivo although it offers more features.

Switched from

[Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)

Pricing as comet changed its pricing being extremely expensive for self hosted solution

Review Source

GG

Gabriel G.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best Support and configuration tools"

August 14, 2024

5.0

Very satsfying, they offer the best support in the segment

Pros

From all the Backup sollutions that i tryed or searched, Nakivo was the best all around software in the market. Good prices, outstanding support, easy and secure configurations, and a very intuitive plataform. Easy choice for me

Cons

Until now, no dislikes to report. Just waiting until the release of the Proxmox Backup.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Best all around sollution, pricing, support, tools, disponibility, integrations

Review Source

JC

James C.  
IT Director  
Government Administration  
Used the software for: 6-12 months

### "Best backup, replication for your money and the absolute best support available."

December 26, 2023

5.0

Best experience I have had with any Backup software. Your account manager will send trial license to test any features and best part an engineer will connect to install and configure at any time with no cost. This service is available after purchase as well. You want training for new employee's schedule for an engineer and they connect and go over all features with you.

Pros

NAKIVO engineers connect with you and go over your install and configuration and can schedule this free service any time after install to go over anything you have questions about. My biggest pro is you can go from texting support in the program or website to having a tier 3 engineer connecting to your computer to help with any issues that arise in minutes not hours.

Cons

No Cons as of today, have had couple errors that popped up and support was connected and resolved within minutes.

Alternatives considered

[Veem](https://www.capterra.com/p/234815/Veem/)[VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/)

Reason for choosing NAKIVO Backup & Replication

The onboarding with support was most impressive with NAKIVO. You also have an account manager you can talk to any time, and he will issue any licenses you would like to try or extend and get an engineer on the phone for any questions or concerns.

Switched from

[Veem](https://www.capterra.com/p/234815/Veem/)

Pricing and support were the biggest reasons.

Review Source

WB

Wojciech B.  
IT Manager  
Automotive  
Used the software for: 2+ years

### "Solid but inexpensive backup solution."

April 8, 2025

4.0

The software works satisfactorily and quite solidly. The price is not high, so it's worth trying before you go for much more expensive solutions (and not necessarily better ones).

Pros

An important feature is that the application can be installed on NAS devices (I use Synology), which is quite rare. This gives the possibility of completely separating the Backup infrastructure from the production infrastructure that we are securing.

Cons

It sometimes has hiccups (hangs a little bit), which slightly reduces the user experience. But we don't log into backup software every day - we expect it to work stably in the background - which it does.

Review Source

PB

Pawel B.  
IT  
Education Management  
Used the software for: 6-12 months

### "Good product"

March 13, 2025

5.0

Ease of backups to multiple storage locations. Quick and easy file recovery and backup retention.

Pros

Nakivo Back-up & Replication is a great product. It is easy to use and it worth the money I paid for it. Next to tha is the customer service wich is superb. They react as soon as possible and really try to help you.

Cons

Backup duplication could be explained more clearly. In my opinion.

Review Source

MB

Matteo B.  
Service Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Nakivo simplified IT Backup Management anche enhanced efficiency"

December 3, 2024

5.0

My overall experince with Nakivo has bee outstandign. The software is reliable, easy to use anche provides efficient backup solutions for virtual machine. It has significantly simplifiied our backup process

Pros

Nakivo Backup efficiently solved my virtual machine backup management issue

Cons

What I like most abount Nakivo Backup is its realiability, easy to use and efficient perfomance

Review Source

FD

Faustino D.  
Ing. en Telecomunicaciones  
Telecommunications  
Used the software for: 1-2 years

### "Secure and fast backups to manage."

October 3, 2024

5.0

NAKIVO Backup & Replication is my main backup solution, I use the recommended 3,2,1 scheme by creating three types of backups in different locations and applying immutability on one of the repositories.

Pros

The ease of creating immutable backups, with the ability to manage different backup schemes from a single console.

Cons

Real-time replication features for Nutanix hypervisors.

Review Source

NA

Nisar A.  
Senior Manager - IT  
Automotive  
Used the software for: 2+ years

### "My Experience of NAKIVO Backup & Replication"

October 21, 2024

5.0

Wonderful backup and replication software.

Pros

User interface and ease of use. Nakivo is a fast and efficient backup solution.

Cons

If we do not renew the license for 1-2 years, customer is charged back dated. We should have an option to reinstate with lesser cost which will help the customer.

Review Source

AD

Anderson D.  
System administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Cygnus Review "

April 7, 2025

4.0

It is easy to use and very simple interface.

Pros

The compatibility with different NAS systems

Cons

Not specifying exactly the error when trying to add physical machines

Review Source

PH

Preben H.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Backup software that works as intended"

August 21, 2024

4.0

Overall, it's a great product that's worth looking into

Pros

Very nice and clear software. Contains the functions that you must use in a professional backup software program. Easy access to their support

Cons

I would like a lower price point, as we are a small company, so the maintenance costs are a bit too high

Review Source

JB

James B.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect for VM Backup and Replication"

July 3, 2024

5.0

The prouct works well at a fraction of the price compared with other solutions such as Zerto

Pros

Great product that helps us easily meet our backup and replication requirements. The product is easy to setup/configure and manage via a nice web UI. The API helps us manage and monitor the backup and replications.

Cons

The product could provide better visibility into the storage usage of VMs being backed up. When using forever incremental backups, there is no reporting capability making it difficult to account for storage on a per VM/customer level.

Alternatives considered

[Zerto Virtual Replication](https://www.capterra.com/p/157032/Zerto-Virtual-Replication/)

Reason for choosing NAKIVO Backup & Replication

Cost

Review Source

CS

Chris S.  
Director of IT Strategy  
Education Management  
Used the software for: 2+ years

### "Great Backup for Synology"

July 22, 2024

5.0

Pros

Really good interface to schedule backups. Regular updates/alerts via email.

Cons

Current issue between server and client box meaning replication not working. Should be solved with an update.

Review Source

KK

Krachang K.  
it manager  
Plastics  
Used the software for: 2+ years

### "IT Manager"

June 28, 2024

4.0

It is easy both backup and restore. The backup machine can be choose up to 5

Pros

It is easy to backup and restore. It is cheaper than the other.

Cons

Restore SQL Database has to find database by manual

Review Source

MK

Maciej K.  
Network Administrator  
Museums and Institutions  
Used the software for: 2+ years

### "Very good backup soluction"

May 26, 2024

5.0

Pros

ease of use and intuitive configuration, ease of data recovery

Cons

new subscription model, but now everyone is using it. As far as functionality is concerned, everything is fine.

Review Source

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