Who Uses This Software?

Application Software and SaaS providers, SMBs and Large Enterprises with internally developed software applications


Average Ratings

22 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Exago
  • www.exagoinc.com/
  • Founded 2006
  • United States

About Exago Embedded BI

Exago BI is an EMBEDDED Business Intelligence solution for Software Providers. We are 100% web-based, no plugins required, solution for software companies looking to provide ad hoc reporting, dashboards and business analysis to their clients. Our full-featured BI solution tightly integrates with your web-based SaaS and or on-premise application and allows non-technical users to create reports and dashboards without help from IT.


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Exago Embedded BI Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

Exago Embedded BI Reviews Recently Reviewed!

Powerful, High-quality Reporting Solution that is Designed for the End User

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: ¿ A Web Based Report Designer ¿ Easy to Create Basic Reports with Little to No Training ¿ Advanced Functionality that would Satisfy our Advanced Users ¿ Licensing that working with an onsite and SaaS deployment model ¿ A Clean Modern Looking User Interface ¿ Ability to White Label ¿ Ability to Secure the Scope of the Accessible Tables and Data ¿ Ability to Integrate with our Security Model and Dynamic Table Relationships ¿ Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.

Pros: ¿ Ease of Use ¿ Flexibility of Product ¿ Performance ¿ Data Security ¿ Ease of Implementation ¿ Product Support ¿ Commitment to Security ¿ Pricing Model ¿ Commitment to Client Success from the Top Down

Cons: Error Messages when using it in a Distributed Model can be a Challenge ¿ Brought up on last support call and they have committed to improving

Powerful product, excellent customer support

Feb 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Comments: Exago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds. From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can quickly build simple reports or use Exago's formula capability to build complex ones. They love the ability to schedule reports to automatically run at different time intervals. Since we provide our own dashboards, we haven't exposed Exago dashboards to our customers, so I can't comment on that functionality. Exago's customer support is very responsive. We've worked closely with support and development staff to diagnose some complex issues and have been happy with the attention and time they've dedicated.

Pros: - Slight learning curve, but then it's easy to create straightforward reports - Ability to schedule reports - Ability to handle multiple languages, numeric, date, and time formats

Cons: - We don't have control of the code. Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like. - Error handling - error messages can be vague.

Powerful Business Intelligence and Reporting

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Exago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn¿t leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.

Pros: Drag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.

Cons: Would have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.

Integrating and Testing

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We are in the process of integrating and testing the Exago reporting tool. After over 80 support tickets resolved, we can say with confidence that Exago shines in the department of customer support. They are responsive and helpful. There is online documentation for the product, and upgrade guides are provided for specific versions.

Pros: White label software can be branded and styled to fit your application's look and feel. We have been able to hurdle most technical challenges regarding both styling and functionality. Report against tables, views and stored procedures.

Cons: Exago does not compile into our product. However, a single installer can be created to deploy multiple apps. The configuration of circular data relationships is tricky when using the administration panel.

Great Ad Hoc Reporting Tool

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
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Comments: I have used Exago for just over a year now. It's a great tool with infinite possibilities for our client's reporting needs. With Exago we have the ability to create customized reports that filter down to specific data subsets - a necessity for a large portion of our clients. Client support is phenomenal!

Pros: Ability to filter, format and manipulate data to track specific data metrics. Data grouping functionality - this gives us the ability to present complete individual company/attendee data in a single group within a report. Support are amazing!

Cons: The chart functionality. Charts are the one thing that I would change in Exago. They are not user-friendly at all - even with a computer science background.

Great ad hoc reporting engine

Feb 27, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution. We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.

Pros: We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Cons: Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

Great product, great support, great people- Finally a solution!

Feb 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable. Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.

Pros: Configuration flexibility, Excellent QA processes, always listening to customer feedback

Cons: Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.

A great option to integrate reporting into an existing product.

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Comments: Our company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers. The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements. We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.

Pros: Their variety of report designers (Express View, Express Wizard, Standard, and Crosstab) allows users with different levels of report writing experience to use the designer and features appropriate to their abilities. The interactive report viewer allows users to adjust the formatting of a report at runtime. The ability for end users to schedule reports to be delivered as an e-mail attachment. The ability for the administrator to add custom functions to address industry-specific needs. Simple wizards for creating graphs and gauges.

Cons: Changing ¿interactive¿ filters (report parameters) reruns the report with each change, so if a user needs to select several items in a list, the report reruns with each selection, which can be quite slow. You cannot use a formula in an initial report filter, only in an interactive filter. This can result in far more data being returned to the report which you then have to filter out in the report, which is slower. Note that Exago has said this ability is supposed to be added in 2017.

Exago tool is great

Feb 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind. Email reports to users is a great feature. We support 100's of users and clients around the world.

Pros: - Ease of Use - Customer Support - Reporting Options - always looking to improve the product - Love the output options, dashboards, graphs, drill-down reports, cross tab.

Cons: - sometimes complex logic - most of the time our data does not match northwind model so samples are hard to turn into relevant business cases. - Integration is sometimes tricky and mostly with our dev team.

Great Business Intelligence Software - Exago

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support. This product surpasses other software products in its class in that it offers features that are standard that require add-ons and additional expense with others. I am very impressed with this company's commitment to making this the leader in the industry which is marked by their enhancements and additional features quarterly, if not more often at times. And, did I say how easy it is???

Pros: Great customer support and full of features.

Cons: Nothing that warrants a statement here.

Recommendations to other buyers: Check this company out. Great product and great people.

Exago is the real deal

Feb 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.

Pros: Express design view makes drag/drop reports a reality. Web-based report designer Extendable to meet complex reporting needs Integration options for making Exago a seamless part of the product Great training sessions for admins and End users Outstanding support

Cons: Grouping could be improved Missing ability to define variables without using custom functions Cross tab reports can be daunting for new users

Recommendations to other buyers: Give it a try - it is easy to get started, and will grow with you as your needs get more complicated

Multilingual self service BI portal

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We were looking for a self-service multilingual reporting/BI portal. We found in this product exactly what we were looking for! Multilingual Easy to use, a user can create their own BI and traditional reports with minimal training. Integrate to existing application the way you want. Data security management Multi-tenant Any problems you encounters are rapidly supported with excellent service from support team

Extremely customisable solution with rich interface

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: As a cloud-based solution, Asite needed a BI solution that was extremely configurable and highly performing. Exago was a great fit on both aspects. We wanted something that went beyond DB and Stored Procedure based solution. The Web Based API Data Objects allowed us to fully configure the report data objects whilst respecting the complex ACLs that are a typically seen in the Common Data Environments our clients manage on Asite.

Pros: Web Based API Data Objects Drill downs Dashboards

Recommendations to other buyers: Definitely worth looking into

Flexible, extensible, high-quality web-based report designer and execution engine

Dec 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We create cloud-based web-based CRM, scheduling, and accounting software. Our customers kept asking us for a way to write their own reports. We looked at the popular non-web-optimized options (like Crystal Reports) and a couple of web-based ones. Once we got a demo of Exago, we knew we'd found the perfect fit. It meets the needs of both our most sophisticated users and our many non-technical users. Now anyone can write their own tabular reports, create charts, dashboards, pivot tables, and schedule them to be automatically executed and emailed at any time. Integration was a breeze -- we had a proof-of-concept going in a few hours and a full solution ready not long after that. Best of all, the team at Exago is first-rate: friendly, accessible, and knowledgeable.

Pros: Multiple ways to write a report: Express and Visualization wizards for new users, and a full-featured canvas for experts. Easy to integrate and highly programmable with REST and .NET APIs. Works with a wide variety of data sources, and can combine data from multiple different sources. The pace of new feature development is excellent, with a great mix of customer-requested enhancements and Exago's own innovations that you may not have even thought of!

Cons: Documentation on the very advanced programmability features is incomplete (but getting better quickly)

Recommendations to other buyers: If you want to add end-user report authoring to your web-based software, don't write it yourself! Get a demo of Exago and prepare to delight your customers.

Wonderful Customer Service

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: I have been using this product for over 5 years and love the reporting capabilities. Our customers are very happy with the reports we produce for them. There is so much functionality that I still have not mastered it all. The customer service is unbeatable!

Pros: So many feature.

Cons: Difficult to master.

End to End Reporting Solution To Support a Diverse User Community

Nov 11, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: We are still new to the product. We have had it for a little over six months however, the flexibility and extensibility of the product has already proven to be very valuable to us. The product can scale at the speed you want to grow your reporting and analytics platform. Start with basic level reporting (Express Reporting) and work your way towards standard ad-hoc and dashboard functionality. The ability to leverage report templates provides us a easier solution for our customers rather than using Crystal for standard form letters. Easily being able to deploy the solution without having to worry about user seat licenses, client installation components etc. was important to us too. The recurring FREE web based training offerings (beginners and advanced courses) that allow new employees coming onto the project or into your company an opportunity to orient to report design/development capabilities of the product.

Cons: Visualization library has room for growth. Back end documentation and learning tools not as strong as what is offerred for the front end portion of the of the product however, their availability to answer the questions or demonstrate concepts of a technical approach help fill the gaps of reference material.

Recommendations to other buyers: Make sure you have a clear understanding of your current gaps and challenges. Present some of those specific items to the Exago team to evaluate how those can be resolved with their solution. Don't be easily influenced by strategic sales people with other well branded BI products that are sold commercially to the general public especially if they don't give you an open If you are in the business of providing software solutions understand how Exago differs from the commercially sold BI products.

User Friendly Reporting

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Exago is easy to implement. Their customer service and training is extraordinary. Anytime my team has questions or needs opinions on how to display information Exago staff is very responsive.

Cons: Mobile optimization needs to improve. From what I understand this is soon to be released.

Recommendations to other buyers: Find out how difficult the solution you choose will be to adopt. In our case Exago was quickly adopted by my employees and our clients.

Good product , Good people

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: Perfect combination of functionality and ease of use. Exago is lighting quick to stand up and integrate with your applications, with seemingly endless customization options. Customer support is top notch and quick to assist. The excel-like interface provides users with a comfort not found in other reporting solutions.

Cons: Needs more built-in chart drill down capability. Charts could use more flare and interactive features.

Recommendations to other buyers: Do not underestimate the power of the vendor relationship. Exago is very responsive and willing to talk about new ideas/functionality. If customer support and timeliness are important to you , consider Exago.

Exago Delivers

Oct 19, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
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Pros: Exago software is built intelligently. They know what end-developers need to make their lives easier for integration and have a great sense of what report builders need to get their job done. Exago hits the right balance with ease of use and the ability to do complex reporting.

Cons: Sometimes challenged on some complex support requests but we eventually get to a solution together.

Recommendations to other buyers: If you are using Crystal Reports or a similar tool, Exago will simplify your life and put the hands of report building into your customers (if you want that). We can deliver new reports to customers in minutes now as Exago is all web-based rather than a typical client-server reporting tool. Exago has differentiated our product from the competition.

Powerful reporting tool with positive future plans for growth

Oct 12, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Powerful yet intuitive tool provided by a vendor that understands the environment in which they operate, has a strong technology background and interacts well with their partners & clients

Cons: Still room for improvement with visualisation options

Recommendations to other buyers: Have a clear vision of what you want the tool to deliver then be prepared to invest sufficient time to understand the strengths of the tool and how to apply them to deliver on your requirements.

Great product and great company

Oct 12, 2015
5/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: The product is easy to use and very flexible, it really adds value to our own software products. The Exago team are extremely helpful.

Cons: This isn't a criticism - keeping up with new features and being able to use all the capabilities of the product can be a challenge. We really need to have one or two dedicated individuals in the company to maximize the benefits of the product.

Recommendations to other buyers: Dont hesitate to call on the Exago team. The product has become more sophisticated over the years and can be a bit daunting at times, but it remains easier to use and much easier to integrate (and cheaper) than products like Crystal Reports. The support team are very helpful.

Chief Architect

Aug 18, 2015
5/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Integration is easy and vendor is committed to continuously improving and adding new features.

Cons: The graphs are lacking in capability compared to other products.

Recommendations to other buyers: Certain types of reports (like graphs) are not easy for end users to produce.