# Page 7 | LogMeIn Rescue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is LogMeIn Rescue the right Remote Support solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews --- LogMeIn Rescue 4.6 (163) [View alternatives](https://www.capterra.com/p/161344/LogMeIn-Rescue/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Page 7 - Reviews of LogMeIn Rescue ## Showing most helpful reviews Showing 151-163 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Alyssa S. Used the software for: ### "Great Product" December 7, 2016 5.0 Great product that allows our techs to troubleshoot issues remotely without RDP (and the user being required to be on the business network). This is a great feature, as many of the remote issues our employees face are VPN Issues where they need our techs to walk them through everything. Review Source KT Karen T. Used the software for: ### "Saved me many times" October 3, 2016 5.0 This is a wonderful tool when we need support for computer issues. The IT tech is able to see the screen and walk us through any problems we are having. We connect and get logged in right away. I have never had an issue using logmein Review Source PI Patrick I. Director of IT Higher Education Used the software for: 2+ years ### "Excellent program for helping users" December 6, 2016 5.0 This program is used by a support staff member at our data-center. It works great, users simply type in the website and code and from there the support member can take over and help. Pros Easy to use and most importantly it is easy for the end user. Review Source MR Mark R. Mobile computing and AR/VR manager Used the software for: 2+ years ### "Our company uses this frequently for remote access to corporate computers. " March 16, 2018 4.0 Pros Very easy to use. IS team ,member provides a code, so it is secure, logs into my machine, and requests control, and is then able to to troubleshoot my machine remotely. Review Source CS Charlie S. Systems Administrator Education Management Used the software for: Less than 6 months ### "LogMeIn - Remote Supporting Users During COVID" November 5, 2020 5.0 We have had to support parents and teachers at home during COVID, and LMI Rescue has met our need to do that. Pros The ease of use is LMI Rescue's biggest strength. I generate a session, email the link and key to the user I'm supporting right in the app (literally just putting their email address in and pressing Send). Easy remote support. Cons The technician client is a little cluttered and unintuitive. I wish the interface were cleaner and didn't have so many options for users like us who just need to do remote support. Review Source VR Verified Reviewer IT Help Desk Computer Software Used the software for: Less than 6 months ### "Logmein rescue review" October 30, 2018 4.0 Using this for remote access for other countries support and for accessing end user machines Pros The unattended access and remote tools and functionality of it Cons The user interface seems old and slightly clunky Review Source SK Shivani K. Used the software for: ### "LogMeIn makes our Company-Wide Meetings so much easier!" October 6, 2016 3.0 We use LogMeIn Rescue when we host our bi weekly all hands meetings and it is great! We are able to login from our 5 different office locations for our meeting and make sure everything is connected and working correctly. I would definitely recommend! Review Source CJ Christopher J. CSR Used the software for: 6-12 months ### "A Good Remote Access Tool" April 30, 2018 4.0 All in all a good remote access tool that has a lot of functionality and options Pros There are a lot of options to initiate the remote access sessions. PIN codesm, SMS, Email, and other ways as well. Cons Some of the features that you can use are slow and take some time to figure out the File transfer feature seems to take way to long. Review Source VR Verified Reviewer Chiropractor Used the software for: 6-12 months ### "Log me in is a great tool for business " March 8, 2018 5.0 Pros The ease of use was the best thing. Being able to have the problem solved in real time made a huge difference. Review Source SA Stacie A. Used the software for: ### "Easy to use software for providing remote support" April 18, 2017 5.0 This software is easy to use and helps you remotely connect to a machine when someone needs remote support. It's has saved me and my clients many times! Review Source NS Nataliya S. Nursing assistant Hospital & Health Care Used the software for: Less than 6 months ### "Support at your fingers " October 23, 2019 5.0 I love that this is a great software that can be used and is user friendly Pros This software is perfect because it is easy to use and offers IT support anytime of the day. This is reliable because there are times you forgot the so many logins you have. Cons The only issue I had is with the Apple computers this software sometimes has more issues versus windows. Review Source RS Ron S. IT Director Education Management Used the software for: I used a free trial ### "Great product especially if admin rights an issue" December 5, 2018 4.0 Able to connect to temporary contractors with ease to assist (rescue) them with IT issues. Pros NO need to install anything! or run a MSI or .EXE file. Cons the cost is a little high but you do get what you pay for and if your business is primarily IT support without needing to automate scripts etc. I would reccomend Review Source MS McKay S. Shift Supervisor Mental Health Care Used the software for: Less than 6 months ### "Successful!" January 18, 2019 5.0 Pros This product helped me and my team finish the products we needed for our clients. I really liked this products and it is easy to use. Cons There is only a few things that were difficult with the product. My main concern was with the UX. It was hard to get used it. 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