Who Uses This Software?

Indeed for employers is an easy to use, cost-effective way for companies to reach qualified applicants in more than 60 countries and 28 languages.


Average Ratings

45 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $150.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Indeed
  • www.indeed.com/hire
  • Founded 2004
  • United States

About Indeed

Indeed is the #1 job site worldwide, with over 200 million unique visitors per month. Since 2004, Indeed has given job seekers free access to millions of jobs from thousands of company websites and job boards. As the leading pay-for-performance recruitment advertising network, Indeed offers popular ATS features such as the ability to source candidates, manage your jobs, communicate with applicants, schedule interviews, and more for a fraction of the price of traditional ATS software.


Indeed Features

  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Indeed Reviews Recently Reviewed!

When I need to hire clinicians, I look to Indeed.

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It provides the best access to clinical (psychologists, social workers, marriage and family therapists, licensed mental health counselors) of any other place I know. I can't speak to other professions, but I can locate people, reach out to invite them to interview and keep track of everyone right in Indeed. An otherwise confusing process.

Cons: I think they could offer a way of offering more than one rejection letter format. I've had people complain about the form letter that comes with Indeed.

Excellent source to look for candidates, post job offers and job search

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is user friendly. If you are searching for candidates, it gives you ways to filter depending on what exactly you need.

Cons: The only thing I would mentioned it can increase the use of it is that it should contain the salary information on job offers. Sometimes it does not and you do not want to apply to a position where salary is not in the range you are expecting.

Overall: I have got a few candidates which have been interviewed and I have also applied for jobs.

Vendor Response

by Indeed on November 17, 2017

Hi Maria, we're so happy to hear you've enjoyed using Indeed as both a job seeker and an employer! It is up to the employer to decide if they want to add the salary information to their description. However, we will be sure to pass this feedback along to our team. If you ever need assistance along the way feel free to contact us directly at capterra@indeed.com. We're always happy to help!

Good experience.

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: They give you the ability to search by different locations, by job type, by distance. Also, other options are company and experience level. So the software is user friendly.

Cons: The company you're applying for might want to remain anonymous. Once in a while the city I am looking for comes up with a different state.

Vendor Response

by Indeed on November 15, 2017

Hi Lea, Thanks for reaching out to us! We are happy to hear you've had a great experience with Indeed and that you find it to be user friendly. We would like to further look into your experience with your search results showing the incorrect state. Please reach out to us at capterra@indeed.com referencing this review so that we can further investigate. Thanks, Indeed Support Team

Awesome Employment Site!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate, search and upload. This is the most user friendly site I have used for employment searches. It allows you to easily upload your own resume and it automatically populates all of the info. into their format, which you can edit too. You also have the option to get notifications of jobs in your field and area. With the push of a button, you can easily apply to the vast number of jobs listed and you even get notification of your resume being viewed by the employer.

Cons: I have yet to run into any issues while using this program. The only minor thing I have noticed is that if your job search is for remote positions, it will notify you of jobs that do and do NOT allow remote positions. It must be the word "remote" that prompts it to happen.

Overall: Access to a wide variety of employers and user friendly format.

Vendor Response

by Indeed on November 15, 2017

Hi Leah, We are glad to hear that you found our website user-friendly and have a good experience with it. We just wanted to let you know that if you type "remote" directly in the "Where" box of your search, instead of "What", you should have more accurate results! If you have any other question, don't hesitate to contact us at capterra@indeed.com referencing this review. Thank you, Indeed Support Team

Indeed in extremely helpful if you need to find a job but is not the best if you are the employer.

Nov 14, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that if you post a job for indeed you definitely receive an abundance of resumes. The resumes are not necessarily fit for the job description that you have posted.

Cons: I wish that you could only receive resumes that fit the position that you have posted. It makes it really difficult to find quality applicants without going thru hundreds of resumes.

Overall: I receive hundreds of resumes when we have a job available.

Vendor Response

by Indeed on November 15, 2017

Hi Rickie, Thank you for taking the time to share this feedback with us. We would like to work with you and see how we can improve the quality of applicants you are receiving. We also wanted to let you know that there is an option to automatically reject candidates who don't meet your set qualifications. This means that you will not be notified of candidates who don't meet the required criteria that you list. For further assistance, please reach out to us at capterra@indeed.com referencing this review. Thank you, Indeed Support Team

A must for all candidates

Nov 14, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the fact that it is an aggregate board. all smart candidates surf the board for relevant openings. An ok source for resumes, but very passive, no contact info.

Cons: No contact info on candidates. i don't like the per candidate charge to send an email. too passive when there is a time crunch

We have used indeed to get our applicant flow increased to our website.

Nov 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use when replying to applicants. Love the set templates you can send out. Love we can reboost once a month

Cons: There is no way to see applicants responses to your emails unless you check your inbox. Wish there was a place on the website to see responses

Vendor Response

by Indeed on November 14, 2017

Hi Adrienne, we appreciate your feedback! We're so happy to hear you are enjoying using Indeed! Please note, if you have messaged a candidate through our system their response will be sent directly to your email inbox. In addition, this message will be visible on the "Candidates" tab within your Indeed account. We hope this was helpful! If you have any additional questions or concerns please don't hesitate to reach us directly at capterra@indeed.com, we're always happy to help.

Helps streamline the hiring process.

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It puts all applications in one easy to use dashboard that allows quick filtering, organized responses, and simple to read profiles.

Cons: It is hard to get visibility, due to use of key words, and sponsored posts. And the resume template could be more flexible.

Vendor Response

by Indeed on November 16, 2017

Hi Tabitha, we really appreciate that you took time to leave us feedback. We will be sure to pass this message on to our Product team on your behalf. We would be happy to have a look into your ads to ensure you are getting the best results possible using Indeed. If you are interested, please contact us at capterra@indeed.com with your Indeed account email. Please also reference this review in your email to us. Best, Indeed Support

easy, organized, and high quality!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is a popular place to post jobs and recieve high quality canidates and weed out the canidates that are not a good fit.

Cons: There are a ton of jobs listed on the site so it is easy to skim past my job posting. It isn't easy for the user to differentiate a quality job/career over less desirable jobs.

Vendor Response

by Indeed on November 09, 2017

Hi Whitnee, Thanks so much for sharing this feedback with us! We are glad to hear you've received high quality candidates on Indeed. Have you tried sponsoring your job? This is a great way to make your ad stand out and appear more prominently in the search results. If you'd like more information on sponsoring your job or if you have any other questions, we'd be happy to help! Feel free to contact us at capterra@indeed.com referencing this review. Thanks! Indeed Support Team

Good value

Nov 07, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I used it as a pay per click which was great because I could set my budget. I could set limits on total amount and click

Overall: Applicants looking for jobs

Vendor Response

by Indeed on November 15, 2017

Hi Matthew, we're so happy to hear you are enjoying using Indeed. If you ever have any additional questions or concerns please don't hesitate to contact us directly at capterra@indeed.com. We're always happy to help!

I've used Indeed often in the past to find jobs and keep me updated on new postings.

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that when I set it up that way, Indeed will keep me posted about jobs that I qualify for and/or am looking for.

Cons: The filtering system sometimes doesn't filter the jobs that I am a fit for or that I'm qualified for in a way that eliminates 1-offs. That can be disappointing.

Overall: Easy job search, easy organization.

Vendor Response

by Indeed on November 09, 2017

Hi Julia, we're so happy to hear you're enjoying using Indeed. However, we would like to hear more about the jobs you are seeing that do not match your search. Feel free to email our team directly at capterra@indeed.com so we can further assist. Please be sure to mention this review in your email. We look forward to hearing from you!

Works. Got me a job last summer!

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the simplicity, it's really easy to just answer some questions and upload a resume. Very good to find new job opportunities.

Cons: I feel like this would maybe take away from a personal connection when going for a big job. I agree it's a very effective first introduction however.

Vendor Response

by Indeed on November 10, 2017

Thank you for sharing your experience with us, Alex! We love hearing success stories that happen on Indeed! If you ever need assistance in the future, feel free to contact us directly at capterra@indeed.com. We're always happy to help!

Easy to use!

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use and helps you explore the employment/employee opportunities that are out there for your company.

Cons: We found that the only way to successfully use the software is to fish very often for employees, which we just don't have the resources for.

Vendor Response

by Indeed on November 03, 2017

We are glad to hear that you had a good experience with Indeed and that you found it easy to use! Feel free to contact us directly at capterra@indeed.com if you have any questions or need assistance! Best, Indeed Support Team

We love indeed and it's ease of use! First place we go to look for new hires.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of search is fantastic and the ability to narrow down results with filters is a great help. The customer service when placing ads or needing assistance has been very quick to respond.

Cons: It would be great to have an ability for possible new hires to select "field in which I wish to work" or something along those lines. That way you could see resumes interested in your field.

Vendor Response

by Indeed on October 19, 2017

Thank you for sharing your wonderful experience with us, Jess! If you ever need assistance in the future please don't hesitate to contact us directly at capterra@indeed.com. We're always happy to help!

This app is great!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I have used several different apps to find out who is hiring near me. Using Indeed has been really easy! It allows me to search in my area and look at salary as well.

Overall: There really is not anything bad about this app, if you do not want to receive so many notifications, you can just change the settings on your account.

Vendor Response

by Indeed on October 18, 2017

Thank you for your wonderful feedback, Gibeth! We're so happy to hear you're enjoying using the Indeed app. If you ever need assistance in the future feel free to contact us directly at capterra@indeed.com. Please be sure to mention this review in your email and we'd be happy to help. We wish you the best of luck in your job search!

Great for applicant flow

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Indeed has been our go-to source for sourcing candidates. In fact, we rarely have looked elsewhere because of the traffic it drives. Custom options allow us to spend the amount we want to get applicant flow.

Vendor Response

by Indeed on October 17, 2017

Hi there, Thanks so much for sharing this feedback with us! We are glad that you have had success using Indeed. If you ever have any questions, feel free to contact us at capterra@indeed.com referencing your review. Best, Indeed Support Team

4587a97ec206abac60d396c7cc8f2c2f

Easily get hundreds of applicants

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The website is easy to use and gets applicants for you fast. If you choose the free option it seems to wait quite a long time for approval.

Cons: The wait time on approval can be tough and contacting support generally gets you no where. It's very easy to use other than that.

Vendor Response

by Indeed on October 17, 2017

We appreciate your feedback, Riccardo! We're happy to hear you enjoy using Indeed. To explain, all accounts and job postings go through a moderation process to ensure our quality guidelines are met. This is the case whether a job is posted for free or is set up with a budget. If you have any additional questions or concerns please don't hesitate to contact us directly at capterra@indeed.com. Please be sure to mention this review in your email. We wish you the best of luck in your recruiting process!

Vast database of resumes but limited quality

Oct 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: As an employer we use various job boards and indeed provides a decent database of resumes and ease of searching database and posting jobs.

Cons: We found overall that the quality of resumes was very limited and on most occasions found the resumes and candidates to be very old. The search options are very limited and customer service is lacking.

Vendor Response

by Indeed on October 13, 2017

Hi Jeff, We appreciate you sharing your feedback with us here. We value it and will be sure to pass it along to our Product Team. On our Resume platform, employers have the option to add multiple keywords to broaden the search, as well as sort the candidates by the date the resume was last updated. We would like to work with you and see how we can help improve your experience with Indeed. When you have a chance, please contact us at capterra@indeed.com referencing this review. Please also include your Indeed account email. Thanks, Indeed Support Team

Amazing website

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use indeed at my job to post positions for people to apply. I like it because it's given us a lot of employees.

Cons: Sometimes I wish I was able to restrict the type of people that apply. I am very specific about my requirements and I still get people who don't meet the requirements apply

Vendor Response

by Indeed on October 13, 2017

Hi Angelica, Thank you for sharing your feedback with us! We are so glad to hear that your company has made hires using Indeed. Although we cannot prevent certain candidates from applying to a job, we would like to have a look at your ad and see if anything can be done to help improve the quality of candidates you are receiving. So that we can further assist with this, please contact us at capterra@indeed.com. Please include your Indeed account email and reference this review in your email. Thanks, Indeed Support Team

Great tool to find candidates and post jobs.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What i really like about this program/software that is a pro is how easy to use it is! We appreciate that very much.

Cons: Sadly a con of this sftware is the cost. I helped purchase this product so i know how much it was.

Vendor Response

by Indeed on October 13, 2017

Hi Leslie, Thanks for sharing your feedback with us. We are glad you find Indeed to be user friendly. To clarify, employers have the option to post jobs for free on Indeed, as long as the ads meet our quality guidelines and Terms of Service. We would be happy to have a look at your account and further clarify what options are available. When you have a chance, please contact us at capterra@indeed.com providing us with your Indeed account email and referencing this review. We'd be happy to assist! Best, Indeed Support Team

I have not had anyone call me for a job but the ease of the site it good

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I like that you can manuevr through the site with ease. You can upload the resume and cover letter with ease.

Cons: No one has contact me so far for an interview. That is a little bit of a bummer. I think maybe a better platform is required.

Vendor Response

by Indeed on October 13, 2017

Hi Shelley, Thanks for reaching out to us and providing us with your feedback. While Indeed is not involved in the hiring process, we would like the chance to see how we can assist with your job search. There may be different resources and tips we can provide that may help improve your experience with Indeed. When you have a chance, please contact us at capterra@indeed.com referencing this review and providing us with your Indeed account email so we can further assist. Thank you, Indeed Support Team

We have been very satisfied with our use of Indeed for recruitment and advertising openings.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Job posting is very easy and search is wonderful. Love the ability to select filters. Customer service has been wonderful when we had an issue with a disgruntled employee that was posting negative things on our openings.

Cons: Our experience so far has went pretty well. Maybe the suggestion of adding field options for workers seeking employment in certain fields.

Vendor Response

by Indeed on October 11, 2017

Hi Jess, Thank you for sharing your feedback with us! We are so glad to hear that you have had a great experience with Indeed. To clarify, job seekers do have the option of adding multiple keywords in their search to come across a variety of jobs. If you ever need our assistance or have any questions, feel free to contact us at capterra@indeed.com referencing this review. Best, Indeed Support Team

Easy and effective

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you want to use the free version, it is effective. Many looking for work use indeed so many eyes are on jobs that you post. I get most of my employees if not all from Indeed.

Overall: It works...which is primary reason I love it. It is super easy to use. A child can manuver through a get a job posting up.

Not many cons from my perspective. I have used about 100 employees for my business in the past year and each one has come from Indeed

Vendor Response

by Indeed on October 11, 2017

Hi James, This is great feedback! We appreciate you reaching out and sharing it with us. We are so glad to hear about the many hires you have made from Indeed. If there is every any way we can assist, feel free to contact us at capterra@indeed.com and reference this review. Best, Indeed Support Team

Great place to hire talent and easily search through resumes

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We post all our company jobs on Indeed. The price to promote your post is very affordable, and we get a lot of resumes.
Benefits of the platform
- Simple clean interface
- Easy way to flag users that you like
- Easy organization for making notes

Cons: Sometimes we get an overload of resumes from people that are not qualified. Wish there was a pre-qualification filter.

In terms of the platform, when someone uploads a resume that has been styled (formatted with certain fonts etc) into the Indeed Platform, the styling doesn't get pushed through so the resume looks incredibly awkward with bad spacing etc on the platform. This makes it very difficult to read some resumes. Indeed should put an option to have an document online viewer that can read these various styles and formats.

Vendor Response

by Indeed on October 11, 2017

We're so happy to hear you are enjoying using Indeed, Peter! As for the resumes, we use a uniform formatting for all Indeed Resumes. This means a job seeker may have to edit parts of their resume once it's uploaded onto the site. However, we will be sure to pass this feedback along to our Product team. In addition, we would be more than happy to review your account to see how we can help drive more qualified applicants to your position. If this is something you're interested in please contact us directly at capterra@indeed.com. Please be sure to mention this review as well as your Indeed account email so we can best assist.

Indeed makes my recruiting process a bit clunky.

Oct 03, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Indeed has such a large user base, it is easy to gain many candidates in a short period of time. I like being able to customize my pay by day or month. The job posting process is simple and easy to complete. Their resume database is an excellent tool for sourcing.

Cons: The templates are difficult to use, you cannot create a new template without sending it to a candidate. My biggest struggle is once you reject an application, you cannot find it by searching. You must navigate to the reject candidates for that specific job, and scroll through to possibly find it. I find this most bothersome, as occasionally an applicant gets lost or mislabeled, and finding it is very difficult. Indeed is a great source for bringing on new people, but it just doesn't have the functionality I need in the recruiting process. I upload all my Indeed hires into my separate ATS just to keep it all in line.

Overall: Most of my hires do come from Indeed. For all the shortcomings, it really makes up for it in applicant flow. The ability to customize pay per click has helped my budget and need for candidates work together in the best way. Also, my account manager has also been lovely to work with. He goes above and beyond to make sure everything is going well, and checks in regularly to see if he can provide any help.

Vendor Response

by Indeed on October 05, 2017

Hi Madelin, We truly appreciate all of your feedback here. It is valuable to us and we will be sure to pass it along to our Product Team. While we are glad that you have been able to make hires with Indeed, we would still like to learn more about your experience in detail. Please contact us at capterra@indeed.com referencing this review and providing us with your Indeed account email. Best, Indeed Support Team

Indeed found me a full-time job!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy and is quick and fast. My favorite thing is that I am able to apply on the go. I can be out and about and do a quick apply and since indeed holds all my info and my resume, it's exactly as it sounds; a quick apply. It's awesome!

Cons: Sometimes there is a glitches and in the middle of me applying, it will shut down and take me back to my iPhone main screen. It's not fun, but what is technology without glitches?

Vendor Response

by Indeed on September 21, 2017

Hi Richard, we are so happy to hear about your success using Indeed! If you are experiencing glitches, we recommend making sure your App is up to date. If you still experience issues, we recommend trying to delete and re-install the App. Please feel free to reach out to us at capterra@indeed.com referencing this review if you would like us to look into this further. Thank you for sharing this feedback with us and congratulations on your job!

Competes favorably with more specialized job boards; easy to use

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a small firm, we tend to post jobs on local networks, but Indeed is one of the general boards we will actually use, because they do well at attracting serious, qualified candidates, when other boards are lower quality. We have also used the resume function to identify possible candidates in advance, which was likewise easy to do and with good results.

Cons: Pretty happy with it on the whole; I'm sure there are additional features that could be added given the minimalism of the UI, but it has been great for our purposes.

Vendor Response

by Indeed on September 15, 2017

Hi Matt, thank you for sharing this feedback with us! We are glad to hear you have had a successful experience using Indeed to meet your company's hiring needs. If you have any questions along the way, feel free to contact us directly at capterra@indeed.com referencing this review.

Indeed really works!

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love indeed and have actually been hired through indeed.com at the last 3 positions I've applied for. I love the quick apply option. Once you get your profile and info/resume uploaded and updated, you have the option for quick apply which is exactly as it sounds. It is so easy!

Cons: Sometimes the really interesting job posts that come along are not quick apply so indeed may reroute you to the company's main website to apply. It's not terrible but it can take quite a long time. Not every job posting is a quick apply. lol

Overall: I have received the last 3 places of employment through indeed. Even temp positions listed on indeed are worth applying for if there is long term positions needing to be filled :)

Vendor Response

by Indeed on September 07, 2017

Hi Dyllan, Thank you for sharing this great feedback with us! We are so glad to hear that your job search on Indeed has been successful. To explain, some ads that you see on Indeed may be being pulled from other company websites, which is why you might not have the option to use Easy Apply. If we can ever assist with your job search in any way, please don't hesitate to contact us at capterra@indeed.com referencing this review. Thank you, Indeed Support Team

We have been using Indeed for many years, but recently have been asked to sponsor our jobs.

Aug 15, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Indeed is very easy to use and is also used by many professionals across every industry. It is easy to post a job, search for candidates, or search for jobs.

Cons: As a recruiting firm, we have, at any given time, over 100 jobs that are real and open. We have been able to use Indeed's free posting, until recently. It seems a bit unrealistic for us to sponsor over 100 jobs.

Vendor Response

by Indeed on August 15, 2017

Hi Hayley, Thank you for using Indeed and taking the time to share your feedback with us. Some jobs may be required to be sponsored if they do not follow our quality or job posting guidelines. We would be happy to have a look at your account. If you'd like, please contact us at capterra@indeed.com providing us with your Indeed account email and referencing this review. Thank you, Indeed Support Team

Easy use and lots of job options.

Aug 09, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are lots of jobs in the fields you are looking for. You can easy apply on some, but others you will click a link and it will easily take you to the website for you to apply to the job. You are able to type in the zip code and description and this also you to find options close to home.

Cons: The ads for certain jobs can be annoying. They never relate to what job i was seeking. Certain jobs may not be ideal or sounds too good to be true.

Vendor Response

by Indeed on August 09, 2017

Hi Mariah, thanks for sharing this feedback with us. We are glad to hear that you use Indeed for your job search. If you are coming across irrelevant ads in your search, we would like to help. Please contact us at capterra@indeed.com referencing this review so that we can assist.

I have this app on my phone now!

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Indeed caters to people who LOVE specific, instant information. I want to know which companies are hiring in a specific area. The toggles are convenient.

Cons: Well, the links always go to the an external site (not necessarily Indeed's fault), but it would be nice if the information integrity with indeed was certified and trusted by the corporations who utilize the service for staffing.

Overall: Great

Vendor Response

by Indeed on August 09, 2017

Hi Jennifer, thank you for reaching out and leaving this feedback! We are glad to hear that you have had a great experience with Indeed. When a link takes you to a different site during a job search, this means that the job is originally from that external site and that Indeed is pulling it. To explain, Indeed is a search engine for jobs and as such we bring together jobs that are advertised on Job Boards, Staffing Firm's sites and Direct Employer's career pages to give candidates the ability to do their job search in one location. We also have thousands of recruiters post their roles directly to Indeed. If you have any further questions or would like any assistance with your search, feel free to reach out to us at capterra@indeed.com.

Great tool for finding candidates, needs some more UX

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The free tier allows you to get a reasonable number of candidates. Posts won't expire unless you set an expiration date, which allows you to create a database of potential candidates.

Cons: It can get a little bit expensive. If you don't have a lot of budget, you won't be able to get super good results with the paid features. It's better to just stick with the free ones, which would yield very similar results.

Overall: You are able to build a good list of candidates.

Vendor Response

by Indeed on August 08, 2017

Hi Jose, thank you for taking the time to leave us this feedback!. To clarify, free posts do expire after 120 days. We would like the chance to have a look at your ad(s) to ensure you are having a great experience with Indeed and are receiving the candidate response you are looking for. When you have a moment, please contact us at capterra@indeed.com with your Indeed account email. Please also reference this review so we can further assist. Thank you!

Lots of ways to reach out to candidates. Candidate evaluation questions filter out prospects well.

Jul 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love Indeed's customer service. Jove Coleman and Sheri Braimah have been super helpful in creating my company page!

Cons: The expense to be a sponsored page company is a bit high. Other than that I don't have any complaints.

Vendor Response

by Indeed on July 28, 2017

Hi Kenric, thank you for sharing your feedback with us. We are glad to hear that you have had such a great experience using Indeed. If you ever need assistance in the future, please don't hesitate to reach us at, capterra@indeed.com with your Indeed account email. Please also reference this review in your email to us. We wish you the best of luck in your recruiting process.

A great software for consumers

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a great software to use to find applicants. We have been using the software for about three years now and it is really easy to use to find the perfect applicant. It is a matter of fill in the blank and then post it.

Cons: In order to be seen hire up in the search results you have to pay for it. It is a good concept butUsually we don't have the money to do it.

Vendor Response

by Indeed on July 19, 2017

Hi Mai Yia, thank you for sharing your feedback and experience with us. We are glad to hear that you have been using Indeed for a long period of time and have had success. We would be happy to look more into your ads and the budgets that they are currently set up on to make sure everything is running smoothly. For further assistance, please contact us at capterra@indeed.com with your Indeed account email. Please also reference this review in your email to us.

Great product

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that they are able to filter and select applicants who are supposed to be a good fit for you industry. I also like that they do every thing electronically so that there is ease of access during the hiring process, and it also eliminates the amount of paper applications that stack up on my desk.

Cons: I don't feel that every applicant is screened to the fullest potential, but I don't know that that is something that can be effectively corrected either. Every time I have used this website for hiring, the applicants that have been pushed through to me have been no-shows to the interview or don't even respond to the conversation. I don't know that that is on the product, but it is certainly frustrating.

Overall: I was able to try out the application process completely online, but I had no success with it.

Vendor Response

by Indeed on July 12, 2017

Hi Sara, thank you for taking the time to reach out to us and send us this feedback. While we cannot guarantee the physical attendance of candidates, we would like the opportunity to have a look at your account and see how we can help improve the quality of candidates you are receiving. Please contact us at capterra@indeed.com with your Indeed account email so that we can further assist. Please also reference this review in your email to us.

This has been an excellent source to find quality candidates

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use to search for resumes for individuals that fit with my qualifications requires for each position available. I like being able to set specific questions to answer for applicants to find out if they have met the basic minimum requirements for a specific job.

Cons: It can be frustrating at times that as an employer I am not able to view an applicant's email or phone number on their resume and that it must first go through the Indeed email process. I understand this is for tracking purposes, but it can make things difficult at times to contact a potential applicant.

Vendor Response

by Indeed on June 19, 2017

Hi Krista, thank you for your wonderful feedback! We are so happy to hear you are enjoying using Indeed! As for not being able to see job seekers contact information, all job seekers emails are aliased to protect the personal information of our users. However, we will be sure to pass this feedback along to our Product team. If you have any additional questions please reach out to us at capterra@indeed.com referencing this review. We wish you the best of luck in your recruiting process!

We use indeed for recruitment and hiring. For how inexpensive it is, it works decent

Jun 08, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That there is a wide spectrum of applicants on there. That the pricing is very cheap. That there is the ability to store job templates when emails prospective employees

Cons: That it is not categorized by type of job. That there are no opportunities for applicants to have cover letters and additional information outside of the standard resume.

Overall: *Large pool of perspective applicants.
*Easy to use
*Updated daily

Vendor Response

by Indeed on June 08, 2017

Hi Mindy, thank you for sharing this feedback with us! We will be sure to pass your feedback about job type categorization along to our Product Team. In regards to candidate cover letters, we would recommend asking candidates to submit a cover letter with their application. Candidates have the option to submit their application with a message or cover letter. This request can be added to your job description. For assistance with this, please contact us at capterra@indeed.com referencing this review. We would be happy to help!

Great tool for getting your info into the web FAST

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Value for Money

Pros: We love the ease of plugging jobs into the Indeed system and letting them take off to different sites. We've found so many more candidates than when we chose a single outlet.

Cons: Wish there were a vetting process or preview that would make it easier for candidates to know the very basic requirements, before they can even submit an application.

Vendor Response

by Indeed on June 08, 2017

Hi Katie, thank you for your feedback! We're happy to hear that you were able to find more candidates through Indeed! We would be more than happy to look into your account to see how we can help drive more qualified applicants. Feel free to email us at capterra@indeed.com referencing this review so that we can further assist.

Super easy layout and easy to use

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program is the first one I check when I am looking for a job, or just looking. I am a teacher and a massage therapist. The jobs that indeed matches me with are usually always a perfect fit. The searching tool makes it easy to adjust what you are searching for.

Cons: The larger companies can pay to have negative reviews deleted, or atleast that is what I have heard about some of the companies who post on indeed.

Overall: ease to use, a lot of companies post.

Vendor Response

by Indeed on June 08, 2017

Hi Lynsey, thank you for taking the time to share this feedback with us. We are glad that you have enjoyed using Indeed for your job search. As far as company reviews, our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. Employers do not have the option to pay to remove reviews. However, if any part of the review violates our guidelines, we will not post it. Feel free to reach out to us at capterra@indeed.com if you have any questions!

REVIEW

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WHEN SEARCHING FOR A JOB I GAVE INDEED A TRY AND LIKE HOW EASY IT WAS TO NAVIGATE THOROUGH DIFFERENT OPTIONS EASY TO UPLOAD MY RESUME , AND COVER LETTER AND ATTACHE THEM TO THE JOBS I WOULD APPLY FOR.

Cons: I RECEIVE QUITE A BIT OF JOBS POSTS FOR POSITIONS THAT I AM NOT QUALIFIED FOR OR INTERESTED IN.

Vendor Response

by Indeed on June 07, 2017

Hi Sonia, we're so happy to hear that you are enjoying using Indeed! If you need assistance in your job search feel free to email us directly at capterra@indeed.com. Please be sure to reference this review so that we can further assist. We wish you the best of luck in your job search!

The best Job Board out there!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy Indeed is to use for both the person hiring and the applicant. I myself love using Indeed for both reasons!

Cons: The pricing is very high if you choose to pay for the use as an employer. I think the free postings are good enough.

Vendor Response

by Indeed on June 07, 2017

We appreciate your feedback, Jordan! We're so happy to hear that you are enjoying using Indeed as both a job seeker and an employer! In addition, we would be more than happy to go over our pricing model with you. Feel free to email us at capterra@indeed.com referencing this review so that we can further assist. Best, Indeed Support

I have been receiving notices from Indeed for a couple years now. I Iike that is uses key words.

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Indeed uses key words to help match me to possible employees. I find that most of the jobs are pretty close to what I am looking for.

Cons: Sometimes I receive job posts that I am absolutely not qualified for or interested in. It would be nice to have a more specific filter.

Overall: job posts and I am able to upload my resume

Vendor Response

by Indeed on May 18, 2017

Hi Joy, thank you for taking the time to share your feedback with us! We are glad to hear you enjoy using Indeed for your job search. We would like the opportunity to assist in bringing more relevant jobs to your search that meet your qualifications. Please reach out to us at capterra@indeed.com referencing this review so that we can further assist here. Best, Indeed Support

Best job search site

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: recognizes key words in your uploaded resume, makes appropriate recommendations

Cons: too many ads when searching, a lot of sponsored jobs show up first

Overall: Users are able to upload resume and have recommendations based on prior experience and key words. Daily notification emails of new postings are great. Has helped us hire qualified , quality employees

Vendor Response

by Indeed on April 24, 2017

Hi Linda, thank you for reaching out to us and sharing this feedback! We are so happy to hear you enjoy using Indeed. We apologize for any inconvenience you may have experienced with the volume of ads that appear in your search. We would be happy to assist you in restricting your search to reduce the amount of ads that are appearing. If you would like assistance, please contact us at capterra@indeed.com referencing this review. Best, Indeed Support

Very Good Recruiting Tool!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy, easy, easy!!! Love the amount of candidate traffic it produces!

Cons: Can be costly, but still not as costly as print ads!

Overall: I have used Indeed many times and overall think it is hard to beat. So simple to post your positions and review candidates, and it produces a large volume of traffic. Great system for both employer and job seekers!

Vendor Response

by Indeed on April 12, 2017

Hi Eddie, thank you for taking the time to share your feedback with us! We are glad to hear you enjoy using Indeed. Please feel free to reach out to us if you have any questions about the costs that are accruing on your account or if you would like us to review your account to offer suggestions that may further enhance your experience. We can be contacted directly at capterra@indeed.com. Best, Indeed Support

Confusing Pricing Structure

Feb 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: We're a small business and started using Indeed for some management job postings. Initially it worked quite well. We were pleased with the quantity and quality of applicants. However, it very quickly shifted to having us "sponsor" posts for a pretty hefty fee, hiding or totally getting rid of the option to post for free. I obviously understand having to pay for a service but thought the way they approached this was confusing and frustrating. It has absolutely resulted in our company using Indeed less frequently and almost not at all at this point.

Vendor Response

by Indeed on February 23, 2017

Hi Shannon, thank you for your feedback on the Indeed pricing structure. At this time, we've reached out to you directly at your Indeed account e-mail address to provide some clarity and assistance here. If there is anything more that we can do, please let us know! Kind Regards, Indeed Support