Indeed

Indeed


4.5 / 5
1044 reviews

Who Uses This Software?

Indeed for employers is an easy to use, cost-effective way for companies to reach qualified applicants in more than 60 countries and 28 languages.


Average Ratings

1044 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $150.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Indeed
  • www.indeed.com/hire
  • Founded 2004
  • United States

About Indeed

Indeed is the #1 job site worldwide, with over 200 million unique visitors per month. Since 2004, Indeed has given job seekers free access to millions of jobs from thousands of company websites and job boards. As the leading pay-for-performance recruitment advertising network, Indeed offers popular ATS features such as the ability to source candidates, manage your jobs, communicate with applicants, schedule interviews, and more for a fraction of the price of traditional ATS software.


Indeed Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Matching Engine
  • Resume Posting
  • Resume Search
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

Indeed Reviews Recently Reviewed!


I use Indeed daily for job searching and exploring the job market for my clients.

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love that Indeed allows an in depth search in the job market. I work as a job developer helping people find work, and with all the unique job goals I love using Indeed. It is updated hourly, allows you to use key words, really hone in on what is competitive and available in the job market. I also love the advanced search options, it really helps narrow in on what i'm specifically looking for.

Cons: I don't like that Indeed allows recruiters to post staffing agency things. This clouds up the market as we only look for permanent and direct hire positions. I also don't like that things stay on for 30+ days. At that point, usually the positions are filled.

Overall: It helps me find the perfect opportunities for my clients to apply to in a quick and easy way.

Vendor Response

by Indeed on April 19, 2018

Hi Sophie, thank you for sharing your wonderful feedback with us! We are so happy to hear you've had such a great experience while using Indeed! In addition, you can filter out staffing agencies by using our Advanced Search, www.indeed.com/advanced_search. At the bottom of the page select "Exclude staffing agencies". Lastly, if a job appears on Indeed this means the employer has actively posted the job themselves and should mean that they are hiring for the position. If you have come across an ad that is no longer hiring please contact our team directly at capterra@indeed.com with more information so we can further assist. We wish you continued success in your job search!

Sourcing made easy

Aug 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Normally, mainstream job boards has the candidate's resume with all the information you need, but for this tool you have minimal information and requires. You to firat aend an email prior to getting contact details if that person is interested. Which I think is very unique with this application. It makes it, it's advantage because you get to really know whose candidates are intereated and will take time to speak with you over the phone.

2. Very easy to use, there is an option on the candidates list that a side pop up shows whenever you try to put the cursor with the candidate's name a brief description of their work history. It will give you an idea of wjat is the recent employment of this person and if it is relevant with your choice

3. You can send email all at once from main page, just click on the tick box

4. Its a mix o f commercial, light industrial up to IT/Healthcare / engineering.

5 saved searches for resume alerts

Cons: 1. The only thing I dont like much with this app is it's response time. When one candidate selected to opt in and interested qith the poaition you have emailed them with, it will take 30mins to 45 minutes before you receive the. Response. Overall

Overall: Overall, great tool for sourcing and perfect application for reach out and and how you gauge these interested candidate.

Almost Perfect Job Search Engine

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: As someone who's been an applicant and has acted on behalf of the hiring manager, I have to admit Indeed is the cream of the crop when it comes to the American Job Search Engine. As an applicant, Indeed seems to have the largest and most current job listings with specific keywords/titles/salary/location requirements that I need and demand. It's also an incredible resource to view company salaries and employee reviews - all in one platform. With customizable emails, it's also super helpful to receive daily/weekly jobs, namely jobs specific to you and your tastes. While Indeed has not been my exclusive path to career success, it has had the most impact on my hiring.

Cons: As for cons... these typically come about when acting as the individual in charge of handling the online indeed account for the company. You can't beat the features and benefits of Indeed, but occasionally you'll list a position for a set number of days, with a budget, and it's possible you still receive beyond minimal applicants. And a number of those that do, do not have the experience the position requires despite the required/preferred application questions. Many of the times this has happened we have asked for a refund since the only real use we received as the company was the visible post, not viable applicants. However, CS cannot/will not sympathize with the lack of success with your job posting. Which, I understand as a business trying to make money, is ultimately a waste of time and money on our end.

Capterra loader

Good, but seems to favor quantity over quality.

Aug 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: It is pretty straightforward to use, I receive most of my applicants and hires from it, but it's only good not great.

The email relay function is convenient, and the canned responses for replying to applicants is quite nice and saves a lot of time. I am able to easily post a job, set my specific requirements for employees, and then just review over applications and resumes as they come in. I get notified when applicants are in, and I can quite easily sort through to pick who passes to the next step. A free posting will generate some applicants, and sponsoring is guaranteed to give you a higher quantity of applicants.

Cons: Indeed has two sets of users, but one customer. The two users are the Employees and the Employers. But, the Employer is their customer who pays. Indeed has to try and satisfy both in somewhat of a balance. One problem that arises from the employer's view is that the applicants are not always great quality. Indeed helps employers automatically match their skills and resumes to job postings that are already out there. This may be great for the employee side of things, but what that means for employers is that you receive a lot of applicants from people who did not actually know they were applying specifically for that job. However, I understand why Indeed does this. So this means that the response rate for applicants can be low, or that they are actually not interested in the job after they have "applied." For example, I can have 20 new individuals in my list labeled "applicants," but not all of them actually applied specifically to my job. So the moment I send them a message asking a tiny bit of additional info, the response rate can be very low.

Overall: I continue to use it and it gets the job done, but it's not as great as I would have hoped.

Using Indeed for your job search

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Indeed is very user friendly and is an excellent tool when searching for a job. It is extremely easy to customize your search to include geographic location, commute time, salary, education, etc to make your search suit your current needs. Most mid-size to large employers utilize Indeed when searching for candidates. There is a large database of open positions. It also has apps for the phone which are user-friendly and make looking for a job as easy as possible. There is even a capability to apply with one click of a button once your resume is uploaded to Indeed. Looking for a job is sometimes a frustrating process, but Indeed makes it simple.

Cons: I don't have anything negative to say about Indeed.

Overall: I have personally used Indeed when applying for jobs. It is very simple to use. I used the phone app as well as regular website and found both to be helpful and easy. When searching for jobs, I used Indeed daily and always found new jobs to apply for. I found two of my last jobs through Indeed so I am a very happy user!

Great tool to find job seekers and non job seekers

Sep 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a recruiter I think it is super easy to use, I like that I can customize our employer page, our account managers are awesome and always super helpful, I like the feature of being able to communicate with candidates without needing to share contact info right away.

As a job seeker I think it is easy to use and I dont feel like I am missing out on jobs since most employers automatically list on indeed.

Cons: As a Recruiter Ithink it could be more esthetically pleasing. While it is nice that is not over the top I feel like it is a hit too basic looking (like a Craig's list) and can also look cluttered. That's about the only thing I would improve.

As a job seeker I think the resume builder could be improved as well.

I also dont like that there are so many sponsored spots on job search return pages. It dilutes the sponsorship a bit but I understand why they added more spots.

Indeed Review

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I really like that it saves your recent searches, so when you are trying to go back and continue to look for new jobs they are easy to jump back to. I am also a big fan of the mobile app, I think it is very user friendly and allows you to filter to just see new job postings. You can also easily apply to jobs if you have already input your resume information into your account. I also like that you are able to mark certain jobs if you have or are going through the interview process.

Cons: Because it is such a huge job searching website you have to know exactly what kind of job and location that you are looking for jobs. On the mobile app there is a "back" and a "home" button when scrolling through job postings that do the same thing. I think its not necessary to have both buttons. It does not cause a functionality problem, its more an aesthetics thing.

Great Way to Find New Employees

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used Indeed for both trying to find a job and also hiring someone. Using Indeed was a great experience for both ends. When I was looking for a job I felt like Indeed had some of the higher quality jobs that fit my criteria that I was looking for. They will email you when they think they might have found a good fit for you. I kept this feature on just to constantly see if there was some good opportunities out there. They have an easy to use App for Android and IOS. The app is convenient because you can scan the job listing anywhere from your smartphone. It has a great filter system that you can filter down the jobs with pay, category, location, etc. When I used Indeed to find an employee I felt like the people using Indeed were a higher caliber than the other job search software we used. I got over 30 applicants in the first couple of days when we listed the job. I can't remember exactly how much we paid for the listing but I remember it not being very expensive at all. Whether you are looking for a job or want to hire someone then you should look into Indeed.

Cons: I do not have one negative thing to say about Indeed. It worked great for me trying to find a job and also hiring someone.

Capterra loader

Small companies best friend in deed

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I managed a series of small companies strung together under one umbrella in the food and beverasge industry. Turn over was problem number one. We didn't have an in house recruitment department and couldn't afford a contract placement firm. We turned to Indeed to post our jobs for free and consistantly deliver us quality candidates. The service industry is transient in nature but a stream of quality team players even if they don't last allows you to as seemlessly as possible maintain a consistant level of customer service. This was a huge challenge until we partnered with Indeed. We now post paid listings for management and mission critical positions and always reveive the same top level candidates to populate our recruitment funnel.

Cons: Indeed is a very proactive sales organization. Their reps do a fabulous job of reaching out and trying to upsell products and services. They are not the best at communicating billing or customer support issues.

Overall: Indeed is our in house recruitment partner. All of our servers, kitchen staff, and bar staff not reffered by employees come through Indeed. That says a lot for a company with 80 plus employees accross 3 states experiecing constant turn over. Thank you Indeed.

Most recognizable and used database for a reason

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Indeed is probably the most widely used recruiting tool and for good reason. The interface is easy to use and the analytics are great. Promoting posts can be done in a variety of ways to fit our businesses needs. Our customer support rep, is great too! Big companies can benefit from Indeed pulling posts from their website too! They are always rolling out new features.

Cons: Billing can sometimes be confusing but our rep was very helpful in explaining the cycles. Can be expensive for cost per click. Need to repost tough to fill positions monthly in order to keep them in front of candidates.

Overall: I've used Indeed for working with several companies and love the fact that they can help tailor a plan that fits each business's needs!

Vendor Response

by Indeed on March 09, 2018

Hi Tyler, this is such great feedback! We really appreciate you sharing it with us. We wish you continued success meeting your hiring needs and we thank you for partnering with Indeed!

Easy to use, multiple functions, able to organize everything in one site

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Free posting, Free resume searches, free accounts. Able to track all applicants and see if they have applied in other jobs posted and if they were interviewed or not. alos keep notes on them

Cons: resume contacts sometimes candidate profiles are not up to date and less chances theyd repond back, Its very easy to use system with current changes in their system new upgrades and features coming up.

Overall: Able to find quick hires and post free ads for hiring people

Vendor Response

by Indeed on December 08, 2017

Hi there, thank you for sharing this feedback with us! We're happy to see you enjoy using all the different resources Indeed has to offer. For our Resume Database, we always suggest contacting candidates who have updated their resume within the last 6 weeks. We find those are our most active job seekers. To learn more about best practices please visit, http://offers.indeed.com/Indeed-Resume-Guidelines.html. If you have any additional questions or concerns please don't hesitate to reach us directly at capterra@indeed.com.

Not the best, but not the worst

Oct 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I have used indeed as the applicant trying to find a job, & as the storefront trying to find employees. It's easy to use for BOTH parties. Finding jobs was easy to search for by keyword. When I put the Ad on Indeed searching for employees, it was unbelievable the amount of replies I had received!! They do a great job of filtering jobs. The easy to apply option is great! Makes it so easy & convenient. Also, it's FREE! You don't need to pay to apply to jobs like other sites do.

Cons: Definitely a few cons with Indeed.. one of major ones is how they keep job postings for 30+ days. It doesn't really seem practical considering most places had already hired by then. The 'sponsored jobs' is also a tad bit overwhelming. Hard to decipher what is sponsored vs what is populated by your search. Another downfall is with the 'easily apply' option, most of the time & im talking 98% of the time they don't auto reply to your email with a confirmation that you applied. Which makes you question if your application was successfully submitted or not. I don't like how they don't have exact categories for job searching. It's based off of keyword then you can filter. It should prompt you on the initial site on which type of job you want to search for.

Overall: Overall I will continue to use Indeed for searching for jobs & posting jobs. The site doesn't have a lot of spam posting, which is very convenient & nice!! Gives it a more 'proper' & safe job applying feeling rather than Craigslist jobs. I do think the site needs a little facelift, meaning improvement! It should have more options & functionality than it does.

Capterra loader

Has a very wide variety of leads. Don't like that your lead gets buried if you do not pay enough.

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company helps people with their job search and we use Indeed daily to help find job leads for people. It is the most used site for job searching in our area.

Cons: I have used Indeed to post job openings and as a small company I tend not to want to spend a lot of money on posting job leads so I find that my leads to not get a lot of views compared to companies that are able to pay more.

Overall: Easy way for people to find a lot of job leads.

Vendor Response

by Indeed on April 19, 2018

Hi Andrea, thank you for sharing your feedback with us! Our sponsored jobs do work on a bidding model. The higher the daily or monthly budget you choose the more competitive your job will be. However, there are other factors that may help your job appear higher in the search results. We'd be happy to take a look at your account to see how we can further assist. If this is something you're interested in please email us directly at capterra@indeed.com. Please be sure to mention this review in your email.

I absolutely love this jobsearch service

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I am easily able to complete several job applications in a matter of minutes, and in JUST a simple click or two. I think this really motivates me to apply to more than just a few jobs at a time because its such a quick process that I keep going and before I know it I've applied to 30 in just 15 minutes.

Cons: What I do not like is that about 40 % of the jobs that the site displays are "Apply on site" postings which means they display a photo of the job listing that is on the door or outside of the company hiring, and they require you to apply in person vs applying online. So you have to pay attention to which ones say "apply with indeed resume"

Overall: I really enjoy how simple and easy Indeed makes applying to jobs, I really appreciate their services.I am currently looking for a job and have received a few interviews already using their site!

Indeed is easy to use, even for a newbie!

Jul 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Indeed offers many jobs that are not on other sites! The 'apply with your Indeed resume' feature is wonderful for job hunters that spend a great deal of time reviewing job descriptions to find jobs they are qualified for. Some jobs have an 'interview' consisting of 3-7 questions that are designed to confirm you meet the required qualifications. And these also sometimes ask if you are legally able to work in the US, expected salary if you are willing to undergo a background check or any other requirements the company has.

Cons: There is no "flag" within the job list to indicate you have applied for a job. In order to determine that you have in fact previously applied, you must select the job, and in the details of the job description, the "apply" button contains a check mark indicating you have already applied. This would be beneficial to also see in the search list of jobs to the right of the 'apply with your Indeed resume' feature so you did not have to waste time looking at jobs you have already applied for.

Overall: I am able to easily apply for many jobs I cannot find at other sites. There is a record of all my applications and saved jobs. And of course an app for my phone!

Awesome Employment Site!

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate, search and upload. This is the most user friendly site I have used for employment searches. It allows you to easily upload your own resume and it automatically populates all of the info. into their format, which you can edit too. You also have the option to get notifications of jobs in your field and area. With the push of a button, you can easily apply to the vast number of jobs listed and you even get notification of your resume being viewed by the employer.

Cons: I have yet to run into any issues while using this program. The only minor thing I have noticed is that if your job search is for remote positions, it will notify you of jobs that do and do NOT allow remote positions. It must be the word "remote" that prompts it to happen.

Overall: Access to a wide variety of employers and user friendly format.

Vendor Response

by Indeed on November 15, 2017

Hi Leah,

We are glad to hear that you found our website user-friendly and have a good experience with it.

We just wanted to let you know that if you type "remote" directly in the "Where" box of your search, instead of "What", you should have more accurate results!

If you have any other question, don't hesitate to contact us at capterra@indeed.com referencing this review.

Thank you,
Indeed Support Team

Capterra loader

Find the right Job and the right Employees

Aug 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a user of indeed in a job search engine has been great for career oriented positions. You can post your resume for potential employers to find you based on experience, skill set and desired salary. The amount of quality jobs are good and I prefer this over other sites (Monster, LinkedIn, Craiglist). The job postings you can sometimes apply using your Indeed profile / resume or for more corporate jobs it will link you to their HR page on the exact same job posting.

Cons: As a recent college graduate, I hope there would be a filter to look for jobs that match my experience and degree for a entry level job. Most of the time I find myself sifting through listings that require more than my ability.

Overall: Overall I found great employment opportunities with legitimate companies and corporations. Although I'm still looking for better employment it's been my go to source. Monster.com is the worst, every Uber / Lyft driver puts up stupid ads trying to get people to use there referral code. Linkedin is like facebook, but I don't like their setup nor job listing quality. Criaglist is really only helpful for odd jobs and for high school students. Indeed is by FAR the best website, simple and easy to use with excellent results / opportunities

Jobs

Sep 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: While searching for a job I am able to find many options to drill down to what I'm interested in. I love that for many of the job postings I can use the documents (resume, references) that I have already uploaded to Indeed to apply quickly and not repeat everything on another website.

When I was working and posting positions I loved the ability to post a job, pause a position that may need to be reposted and to delete job postings. I also like the features of emailing, scheduling interviews and such for potential applicants.

Cons: Repetitive emails with identical information, often within the same day.

Overall: I've used it for years for posting positions that I was the hiring manager for with moderate success.

I've used it most recently in applying for a new job with fair success.

Capterra loader

Indeed has stepped up their game...

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Indeed Resume and there are always a multitude of candidates even for obscure searches. Within the past few months Indeed has implemented a lot of new marketing, added services, and benefits. The resume quality has definitely improved.

Cons: The user interface - it is simply just not attractive.

Sometimes my saved search results that are emailed to me daily are not anywhere close to matches.

I wish they would allow us to pay less and receive the candidates contact information. Their contact information used to be free. Then they changed to having to get the candidate's permission to share their contact info with you (my favorite) and now you have to pay to contact the candidate with no contact information or guarantee that they will even see your message.

When contacted anywhere from 15 to an upwards of 50 candidates a day it really starts to add up!

Overall: Resumes and up to date information on when a candidate updated their information.

We've used Indeed several times to hire for our company.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like that Indeed lets me choose several questions that applicants must answer. It really helps us to narrow down our candidates, especially if we're looking for someone with specific skills. It's really easy to post a job and maintain it, and I like that I can turn off the posting whenever. It's really cost effective to leave the job posting live for however long I want and be able to turn it off. Some other sites will require you to leave the post active for a certain amount of time, so I like the flexibility that Indeed gives me.

Cons: One thing that is a con but is not in Indeed's control, is that some applicants will give false information to the mandatory questions we ask. For example, if I want to hire people who lives within ten miles of my office, I might require all applicants to answer that question. There are always going to be some applicants who answer, "yes, I live within ten miles to your location," when in reality they don't. But that is not something that Indeed can control.

Overall: I get great employees from this software! Every time I have used Indeed, I have successfully found an employee. I will definitely continue to use this website in the future.

Indeed is one of my top sources for finding candidates still!

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: Not too far behind Linkedin, Indeed is where the majority of our candidates come through. We use it to post our roles, sponsor roles to drive more traction on hard to fill requisitions, and also for purchasing a couple resume subscriptions for a proactive sourcing approach. I cannot imagine using Indeed as an ATS though (my previous company used to screen candidates in the backend), but for generating candidates, absolutely - you need Indeed! It tops any other source.

Cons: It's not the easiest to go through my Account Manager. I have been assigned a new one quite frequently. It's certainly not efficient - my account manager is handling hundreds of other accounts it seems so getting a response is like pulling teeth. I've tried reaching out to support as well, and they refused to talk to me even though I proved I was a team member using the email address on file! The billing is pretty confusing as well - to be frank, it's messy when you're a recruitment company that recruits behalf of many clients.

Overall: We absolutely need Indeed to get candidates - our applicant tracking system makes sure to post on Indeed for us.

Capterra loader

Incredible Free ATS!

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: I'm blown away at the features that Indeed has to offer for FREE! It is a supplemental ATS that I use daily to help "cast a wider net" and attract candidates that might not have considered my company before. I love the ease of use, the sleek design, the modern interface, and more. The drop downs that you can use for pre-screening questions, requirements, etc. are incredible!

Cons: Certain keywords and phrases are not allowed. Other than that, I don't have anything negative to say. They provide a great product for FREE!

Overall: Incredibly easy to use!

Vendor Response

by Indeed on April 17, 2018

This is great feedback, Michael! Thanks so much for taking the time to share your thoughts with us. We are glad to hear you enjoy using Indeed. If you ever have any questions, feel free to contact us at capterra@indeed.com referencing this review.

Great site, easy to use and powerful recruiting tool and company services.

Apr 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is a great site with a great, intuitive tool and company resources that are educated and understand how to find candidates qualified to individual company persona definitions.

Cons: Customer service experience with Indeed tend to range all over the spectrum, so it's a situation of working with them with your eyes and ears open. They would do well to focus on the consistency of their customers' experience with them as they have a great product and catalog of services.

Overall: Powerful, easy to use tool for recruiting with great service staff to support it.

Vendor Response

by Indeed on April 10, 2018

Hi there, we appreciate you leaving this feedback. We would like the chance to learn more about the support experiences you've had using Indeed. If you have some time, please send us more information via email at capterra@indeed.com referencing this review. Thank you!

Overall a great experience. I have used as both a job poster and job seeker.

Apr 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Indeed, and maybe the only thing that matters, is that it gets results. Also, the basic functions are all user-friendly. Also, they seem to be very generous in offering free services to help drive traffic to your postings.

Cons: They don't want you reposting a job within 3 months of posting. This is extremely unfortunate because most of your traffic will hit in the first 2 weeks. Also, when it is time to repost, it is not convenient.

Overall: As I mentioned earlier, it gets results.

Vendor Response

by Indeed on May 02, 2018

Hi there, thank you for taking the time to share your feedback with us! We're so happy to hear about your great experience. We will be sure to share this information with our Product Team and we're happy to help if you ever have any questions! We can be contacted at capterra@indeed.com by referencing this review.

Indeed helps me to quickly find interesting and suitable job opportunities.

Jul 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Indeed allows you to search for jobs either by keyword or by location and - even in my small town - immediately shows job opportunities with a large variety of employers. Company reviews by current or former employees are available for many companies, so you'll know whether it's a place that you would like to work. You can apply for a job directly from the link - sometimes with only one click, if you've uploaded your resume beforehand. If you're not ready to apply, you can save interesting jobs so that you can easily find them later. Indeed can also send you daily emails of jobs that may be right for you (based on your resume and qualifications) and offers email subscriptions that will alert you when a new job is posted that matches your keywords. You also have the option to make your resume viewable by employers, who can reach out to you if they like what they see.

Cons: Lots of ways to sort available jobs (by date, relevance, salary, location, etc.) but no way to filter by type of job (office, construction, or what have you.) In order to find a specific type of job, you either have to browse through all of the results or come up with the just the right keyword(s) to search.

Overall: I found job opportunities that I hadn't seen anywhere else, especially in local newspaper classifieds - and have had one employer reach out to me after less than two weeks because she liked what she saw on my resume.

Nice product that aggregates job postings

Apr 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: The one-stop shop for job ads and postings. It has just about every company and posting that is on the market. It is also easy to get them to pick up your company web page so your ads get posted.

Cons: There is a sense that they can play with how visible your job ad is on the back-end. I have sponsored jobs ads before and gotten less candidate flow than when I just posted it normally.

Vendor Response

by Indeed on April 06, 2018

Hi Jonathan, we appreciate you taking the time to share your feedback with us. To clarify, if you sponsor an ad, it increases the visibility of your job, bringing it closer to page 1 of the search results. The more that is put into the budget, the more visibility the ad will receive. If you'd like more information or have any further questions, please don't hesitate to contact us at capterra@indeed.com referencing this review.

Easy to find jobs!

Mar 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I have always used Indeed to find jobs. It seems to be the most populated job board for Utah. I really like all of the filter options. This makes it easy to find jobs that apply to me in the most specific ways, and saves me hours of searching or going places in person. Working in the medical field, it seems that most companies use Indeed and similar software's to find candidates. I like the email notifications I receive about new job postings that may apply to me, my current job was discovered this way.

Cons: I would prefer that there was just one way to apply for jobs. Sometimes it appears that you can apply directly through Indeed, but then you must go to the company website. If it were more clear when selecting the 'apply' button then you could be more prepared for the time required to fill out the application.

Overall: Many, many job options at my fingertips

Vendor Response

by Indeed on March 15, 2018

This is great feedback, Sarah! Thank you so much for sharing. To clarify, if you see a job that shows "Easy Apply," this means the job will not take you to another website to apply. We're happy to answer any other questions you may have! Feel free to contact us at capterra@indeed.com referencing this review.

Loyal customer!

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Access to many candidates and very easy to use platform. Can post jobs in multiple cities and easily communicate with candidates.

Cons: New cost structure makes it difficult for smaller firms to afford. Always trying to "upsell" more features.

Vendor Response

by Indeed on April 19, 2018

Hi Susan, thank you for taking the time to share your feedback with us! We're so happy to hear you've had a great experience while using Indeed. In addition, Indeed values our Small Business clients and knows they are an important part of our foundation. With that in mind, we offer the ability to post jobs for free, as well as offer a resume subscription that is extremely competitive in the market. In fact, the cost of our resume subscription is half of that of similar ones in the industry. If you have any additional questions feel free to contact our team at capterra@indeed.com.

Indeed, I LOVE indeed

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Indeed is the no-fuss job posting site. No membership requirements, no pay for play, no cutesy marketing mascot, just straightforward job posting and candidate requirement. I've used indeed as both a candidate and a recruiter, and the experience on both ends is superb. It has the most jobs if you're searching, and the most candidates if you're hiring. And did I mention it's free?! We've advertised jobs with other job sites and we always get the most (and usually the best) candidates using indeed. There's rarely a shortage of candidates for even the most obscure roles.

Cons: The only negative I have to say about indeed is that their advertising product for recruiters is absurdly broken. I handle the digital marketing for our brand and I found the advertising on indeed to be a total joke; way overpriced and didn't produce any results. At least I know how to answer my boss when he asks me the fastest way to waste money. Hopefully they will improve this in the future as the site gets more crowded.

Overall: We use this site for recruiting

Vendor Response

by Indeed on April 04, 2018

Hi there, thank you so much for sharing your thoughts with us. We value this feedback and will be sure that it gets shared with the appropriate teams. As far as the advertising product for recruiters that you are mentioning, are you referring to Indeed Resume? Please feel free to contact us at capterra@indeed.com to provide more insight on this or if you have any further questions. Please also reference this review in your email to us. Thank you!

Indeed is a user-friendly job board.

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What we like most about Indeed is that it is easy to post for a quick job or job fair we are promoting as well as a easy to source for candidates.

Cons: What we like least is the new subscription-based platform model that Indeed is moving towards. The subscriptions to contact candidates are a separate fee up on top of any company package you purchase.

Overall: Benefits to using Indeed is that it is a very easy job board to learn how to use and navigate. New sourcing recruiters can easily learn how to post a position and source for candidates in 30 minutes or less.

Vendor Response

by Indeed on June 27, 2018

Hi Whitney, thank you so much for taking the time to leave us some feedback! We're so glad you've been enjoying our services. If you ever need additional assistance, feel free to reach out to us at capterra@indeed.com.

Indeed is our highest generator of applicants, hands down.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Indeed is the most versatile hiring resource we use. We have hired more applicants using this site than any other job site over the past 3 years.

Cons: Indeed is one of the best job sites for new hires, but it does have its limitations. Many of the resumes the site generates are "cookie-cutter" and lacking key pieces of information such as phone number and email address. It is also one of the more expensive services.

Vendor Response

by Indeed on March 23, 2018

Hi Joseph, thanks for taking the time to share your thoughts with us! To clarify, the contact information displayed on a candidate's resume is only visible if they confirm interest in a contact message that you sent them. If you have any further questions, feel free to reach us at capterra@indeed.com.

Paid Version is Pointless

Oct 18, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: As an aggregate job posting site, it is a must have for any recruiting department to use on a daily basis.

The free hosting feature is automatically done on most ATS programs.

Because they scrape from so many websites, job postings with them will reach even tough markets like Physicians, whereas Careerbuilder, Zip, Monster, etc. do NOT reach these.

Cons: Google-for-Jobs has made Indeed all but obsolete.

Their "paid" version is pointless compared to the free version. We have tested several times and have seen hardly any, if any, quantifiable difference for the huge cost, regardless of what the sales team says.

Their resume database is horrible in search function and results, although, useful in that you can pay per resume pull.

They are aesthetically the Craigslist of job search websites. The site is ugly (relative), hard to become a power user on (like Linkedin), and is only successful because of their Freemium aggregate model.

Overall: In general, the free version is useful and should be an automatic posting option for any Recruiting/Talent Acquisition department if it isn't already cross-posted by your ATS automatically. In a free version, you can excuse how bad the software is, which is pretty bad. However, their freemium aggregate model of scraping jobs from thousands of other sites and making their website a one-stop shop for job searchers made them the #1 job posting site quickly. But the dirty little secret is that this model isn't sustainable, and like Monster and Amazon, their first goal was to grow their user base, and then try to force paid versions onto their user base. However, unlike Monster, their product is only good because it was unique and free. There are tons of other sites that now use the aggregate scraping model and are much better programs. In addition, Google-for-Jobs has pretty much made Indeed obsolete by offering the same ability, but using the vast superior searchability of Google with an already existing Millennial user-base. The software is better, and it already syncs with google search. Regarding the paid version of Indeed, it just isn't worth it unless you recruit in large cities, you may need to use the paid version in order to not be buried quickly in their ads, but even then, the effectiveness is debatable when you can update the ad or repost it every few days. Even in larger cities, I haven't seen any quantifiable benefit of using the paid version.

It's no secret that Indeed is a leader in this industry.

May 04, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Indeed is a leader in the industry for a reason - virtually all job seekers are aware of it and have made use of it at some point. It has the widest reach of any job board we have used.

Cons: The price! They know that they are a leader and they make that apparent in their cost. It is impossible to have a partnership with them for a reasonable price.

Vendor Response

by Indeed on May 07, 2018

Hi there, thank you for taking the time to share your feedback with us. When sponsoring a job on Indeed you are in control of the cost. To learn more please visit, https://indeedemployers.zendesk.com/hc/en-us/articles/115001043926-Sponsored-Job-Budgets. If you have any additional questions or concerns please don't hesitate to contact our team at capterra@indeed.com.

Indeed really works!

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love indeed and have actually been hired through indeed.com at the last 3 positions I've applied for. I love the quick apply option. Once you get your profile and info/resume uploaded and updated, you have the option for quick apply which is exactly as it sounds. It is so easy!

Cons: Sometimes the really interesting job posts that come along are not quick apply so indeed may reroute you to the company's main website to apply. It's not terrible but it can take quite a long time. Not every job posting is a quick apply. lol

Overall: I have received the last 3 places of employment through indeed. Even temp positions listed on indeed are worth applying for if there is long term positions needing to be filled :)

Vendor Response

by Indeed on September 07, 2017

Hi Dyllan,

Thank you for sharing this great feedback with us! We are so glad to hear that your job search on Indeed has been successful. To explain, some ads that you see on Indeed may be being pulled from other company websites, which is why you might not have the option to use Easy Apply. If we can ever assist with your job search in any way, please don't hesitate to contact us at capterra@indeed.com referencing this review.

Thank you,
Indeed Support Team

Capterra loader

The Best Job Search Platform

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: This is easiest job searching platform I've ever came across. It is easy to use and allows you to filter by pay range, job title, location, and distance from location. It allows me to easily search for hundreds to thousands of jobs in my nearby area; and you can even search for work at home jobs! It has helped me tremendously throughout the past in finding good quality work, and I like the feature to be able to filter jobs by pay range.

Cons: Sometimes the jobs on there will say easily apply with your indeed resume, but then you'll go through the process just for it to then require you to go to the job website and got though their lengthy process. I also wish there was a way indeed would help with the cover letter portion as well, as they do with the resume. Other than this, it is still an excellent platform.

Overall: I have used indeed for every job I've ever applied for or searched for, and my entire experience was great was hardly any complaints. I would suggest this platform over any other job search engine.

Capterra loader

Get a job!

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I enjoy the ability to upload my resume to the program and having others be able to look at it, even if I am not applying for that position. I think keeping your options open is a rule to live by, and this program helps me achieve that.

Cons: The vague-ness of some job postings (and repetitions too!). Many times I've been on Indeed and have applied to the same job multiple times because there were multiple listings! This cost me time and energy that I could have been applying to other jobs (and as everyone knows, it is all about timing in the job market!)

Overall: Pretty good. I've gotten a couple jobs through the website so for that I am grateful.

Recruiters and Applicants Dream

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I have used Indeed for probably for 10 years. They have grown and developed their software significantly over this time. I especially love Indeed resume sourcing. The new system rewards connecting with applicants. The program is super friendly to use.

I have also used this when searching for jobs. I love you are able to subscribe to updates. Indeed is working for you when you are sleeping. They will send you updates to your email with new postings.

Their customer service has been amazing.

Cons: Really nothing. I have had such great success as a recruiter and an applicant.

Indeed is a great tool for career development.

Jul 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Indeed provided me with many opportunities to view open job listings that were in my field. Indeed provides estimated compensation for certain positions based on location and experience. I found this tool very helpful when discussing compensation in multiple positions. Another feature that is effective is the ability to search by state or city. This is powerful when looking for positions in certain geographic areas of the world. I do enjoy that the majority of job postings are realistic and state what expectations are needed to apply.

Cons: One con that I did notice frequently when using Indeed is that some job postings are quite delayed in being removed from the website when the job has been filled. I do not believe this is a con of Indeed itself as it probably relies on the company posting the job to provide updated information regarding the position.

Overall: Indeed provided me with many opportunities to view open job listings that were in my field. Indeed provides estimated compensation for certain positions based on location and experience. I found this tool very helpful when discussing compensation in multiple positions. Another feature that is effective is the ability to search by state or city. This is powerful when looking for positions in certain geographic areas of the world. I do enjoy that the majority of job postings are realistic and state what expectations are needed to apply.

Really the best option available, would definitely recommend.

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: By far the best feature is the integration with WordPress; preparing and posting jobs through Indeed with the WP integration means they automatically generate on my website. This is such a huge improvement. Very easy to use, very quick posting; the interface to manage applicants and keep track of postings is outstanding.

Cons: Would like to have more options/customize options for pre-screenings; it's still pretty good, but needs just a few changes to make it perfect.

Not really related to software, out only issue has been the follow up calls from Indeed to upsell on the account. Just persistent enough to be frustrating.

Vendor Response

by Indeed on April 13, 2018

Hi Pete, we appreciate your feedback here! Thank you for partnering with Indeed to meet your hiring needs. We will be sure to share your feedback with our team.

A good, free way to find talent.

Jun 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to reach such a broad audience for free is amazing. There are functions for setting up interviews and taking notes.

Cons: My biggest complaint about Indeed is the way candidates are tracked. There needs to be a better way of seeing what all a candidate has applied for and what correspondence was sent previously on different applications.

Overall: Posting jobs for free and reaching so many people is the biggest benefit and outweighs most of the cons.

Vendor Response

by Indeed on June 07, 2018

Hi Nik, thanks for taking the time to leave us some feedback. We're so glad you've been finding success on our site! Feel free to reach out to us at capterra@indeed.com if you ever need additional help in the future.

Indeed Review

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is very easy to navigate through, especially if someone has the app. It is great that everything is updated in real time and specific to anyone's job desires.

Cons: When updating a resume it should be uploaded as a pdf so it can stay neat and not out of format, so when someone applies to a job the resume won't look out of place. It would be nice to have a direct link with each job posting to take you straight to the job posting.

Overall: I absolutely love indeed, this has to be one of my favorite job searching app that helps me find exactly what I am looking for. I always recommend this to people that are currently looking for new jobs.

Top choice job platform out there

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Personally Indeed is in the lead with the most options, linked with great metrics through Glassdoor, easy document storage and application process. Through it's direct site, Indeed gives you plenty of flexibility to add /modify your resume and cover letters all the while properly directly you to the job site to apply without any roundabouts. Easy to read display and formatting on page and a long list of options for search. I love it over any other engine!

Cons: I haven't found a way to load additional documents like references and recommendations separately.

Capterra loader

As a job seeker, Indeed was a great way to search for an employer, as well as research my job market

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The use of indeed helped me find my last job. The search window is simple to use and the results it brings up are mostly relevant, including geographically close to where you live. Not only was I able to connect with my current employer through it, but it also offers some other interesting features:

-search through similar CV's to see what others competing for the same jobs are emphasizing

-the salaries area helped me gauge where I'm at, and you can also look at indeed.co.uk to look at salaries abroad in the UK for instance.

Cons: In the resume area, your current employer may find you looking for a job, if you are not careful. They do not use your name, resumes are supposed to be anonymous, but a few people had their name in the cover letter.

Overall: Indeed helped me find my new job. It is simple to use, and offers concise, thorough, relevant search results as a job seeker. It also allows jobseekers to browse the CV section, so you get a feeling for what your peers are saying in your job market. I also used the competitor Glassdoor, but found Indeed is cleaner and updated more often. The salaries section of Indeed also lets you compare your own salary to that of other industries.

Capterra loader

Indeed is fast easy and free

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We use this as our sole place to place job postings. Indeed reaches a large audience and posting for a tech job we get 2-3 applicants a day. The interface is simple and you can do double blind email so no one knows the actual address until you chose as an end user to do this.

We generally post a couple of screener questions then a job description. The last 12+ full time hires have been done for free on indeed. Compare it to any of the big boards and you will low indeed.

Cons: The sales team can be a little annoying. We signed up for the sponsored listings and we say no difference in the number or quality of applicants. The other con is the end users ignore the screener questions. They will still apply even if they are 1000s of miles away. I do love indeed and will continue to use. Simple easy job postings it reminds me of a modern Craigslist.

Overall: We need to hire staff and we use indeed to do this. Very low friction to getting a psoting online.

This has been an excellent source to find quality candidates

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use to search for resumes for individuals that fit with my qualifications requires for each position available. I like being able to set specific questions to answer for applicants to find out if they have met the basic minimum requirements for a specific job.

Cons: It can be frustrating at times that as an employer I am not able to view an applicant's email or phone number on their resume and that it must first go through the Indeed email process. I understand this is for tracking purposes, but it can make things difficult at times to contact a potential applicant.

Vendor Response

by Indeed on June 19, 2017

Hi Krista, thank you for your wonderful feedback! We are so happy to hear you are enjoying using Indeed! As for not being able to see job seekers contact information, all job seekers emails are aliased to protect the personal information of our users. However, we will be sure to pass this feedback along to our Product team. If you have any additional questions please reach out to us at capterra@indeed.com referencing this review. We wish you the best of luck in your recruiting process!

I have been sourcing candidates form this website for recruiting. I can just hover my mouse.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easiest of all the recruiting websites. you just easily get a glimpse of any particular profile with just your mouse over it.

Cons: Well! it is not a paid website that is Ok. we can adjust to such a website. people can apply for any position with just a click even if it is for a hydraulic engineering and the candidate could be a painter in a real profession.

Overall: I have successfully recruted an amout of people form this website.

Vendor Response

by Indeed on May 15, 2018

Hi James, thanks for taking the time to leave us some feedback! We're glad you have found success many times on our site! If you ever need assistance, feel free to reach out to us at capterra@indeed.com.

Capterra loader

The Name Above All Names

Dec 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I really like Indeed and I noticed earlier on in my job search that with Indeed I kept getting more relevant and up to date finds. The site is also aesthetically appealing and easy to use. It is now the only main job searching site I use.

Cons: That it doesn't automatically have the most recent and relevant postings listed at the top. Sometimes I find that I have to hit the word new for the latest to appear.

Overall: I have submitted the majority of my resumes and job applications through Indeed and I like the fact that it will tell you when your application was reviewed by the employer sometimes.

Indeed!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Indeed makes sourcing and reaching out to candidates a lot easier! Unlike most job boards out there, Indeed has the option to reach out to candidates. Which I think is great for both recruiters and job hunters in a way Indeed helps you establish that initial connection versus the traditional source and call routine in which is a bit awkward for both parties. What makes it also stand out is how you can do a lot of templates and have it personalized without doing it manually. The candidates would receive your emails, personalized to their name which makes things a lot easier.

Cons: This more of a personal note, I wish the actual UI was a bit more updated. The whole page feels really old.

This is the only recruitment tool I use as others pale in comparison.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The notifications, ease of use, support, billing, filtering, boost options...there are a lot of good things in this product.

Cons: There does seem to be an issue with a potential candidate clicking your advertisements multiple times and I get charged multiple times...

Overall: Recruitment!

Vendor Response

by Indeed on July 18, 2017

Hi Christian, we appreciate your feedback! We are glad to hear your overall experience with Indeed is great. Just to clarify, our algorithm ensures that employers will not be charged for the same job seeker clicking on the same ad multiple times from a specific device. Feel free to reach out to us at capterra@indeed.com referencing this review should you have any questions!

Capterra loader

Indeed is the best software for my hiring needs!

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The indeed employer platform is so easy to use. The candidates organized per job opening and I can access all the information I need about every candidate with Indeed.

Cons: You can not add an outside link to your job post without having to pay for the ad. I prefer to use cognitive assessments on all of the candidates that apply.

Overall: Easy access, I love the Indeed app. There are thousands of users so my jobs get seen by thousands of potential applicants. Indeed organizes every applicant with their resumes and cover letters. I also love that you can make the candidates answer specific questions about job requirements.

Vendor Response

by Indeed on May 10, 2018

Hi Adriana, thank you so much for the feedback! We're glad that you are enjoying our employer app! If you ever need further assistance feel free to reach out to us at capterra@indeed.com.

Indeed is the gold standard for career seekers

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I'm big on user interface. If I don't need to fiddle around with menus and complex workflows I consider it a win. Indeed is laid out in the simplest way possible. Navigating many categories is easy and flows naturally. Indeed also makes previously visited pages easily identifiable so you don't waste your time.

We use this software for hiring regularly, in fact I found this job on Indeed. We've found that works better than competing software for managing applications.

Cons: The mobile view can use a little bit of work. What's gained in the desktop view is lost in the mobile view. It can quickly seem cramped and ill designed. Most Indeed users will be on desktop so I understand the neglect.

Overall: Indeed has made application management and hiring a breeze. I don't have much time to be constantly filtering through resumes or cover letters manually and this service has changed my workflow in the hiring process. We're a small company and our time is valuable so Indeed does well for us.

Capterra loader

Indeed is indeed the best.

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is the only way to hire. It integrates with most HRIS software so that you can post jobs from your HRIS and then it goes to Indeed. I once had a simple question, and now a customer success guy calls me on a regular basis to check up on me and make sure things are ok and that we are getting good hires.

I love the ability to use so many free features with the addition of paid features.

The phone screening questions are wonderful!

Cons: Really there isnt much. I wish there was a way to pull more reports, but I dont have a need for them right now.

Vendor Response

by Indeed on April 19, 2018

Hi Greg, thank you for taking the time to share your awesome feedback with us! We are so happy to hear you've had a great experience while using Indeed!

Capterra loader

Best job search site.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Unlike other sites, Indeed is clutter free. They index jobs from all across the internet and never flood their user's accounts with email notifications. The clean interface and the essential features such as search, job application, and job alerts are really well done.

Cons: Companies tend to have a brand presence on sites such as LinkedIn and Monster Jobs, whereas Indeed just appears as a distribution channel. It's a great discovery tool but not the best for connecting with recruiters.

Overall: Helped me find relevant jobs and companies.

Capterra loader

From searching the jobs to recruiting Indeed is the solution...

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: 1. First thing first job searching- It helped a lot to provide employment to the needy.

2. suppose you want to get notification for the job from a specific comapny then you just have to create a job alert her.

3. See the review of different company and accordingly apply for them and ultimately get hired.

4. Find salaries of different profile and different company with indeed.

5. I can View sample resume.

6. Finally if i need candidate to work for me I can post the job too.

7. All these above said thing is just with mouse clicks.

8 Apply to different category of jobs like government or private sector.

Cons: Sometimes you get tired with these and want to delete your account to stop all unnecessary mails that you get.

Sometimes it takes lot of steps just to apply the job.

Search box can become more effective then what it now is.

Amazing

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It allows you look at jobs that are hiring from literally any location and you can do it on a computer or on an app. It's great that you can choose filter jobs specifically for you are looking for either by location, salary experience, etc. The best feature is the easy apply that allows you to send off a mini-application and resume to the job of your choice without having to complete an entire application. Also, it has reviews for various jobs that allows you to evaluate the companies as well. There's another feature that allows you save jobs for later and categorize the jobs by where you are in the job process.

Cons: Both the website and the app crashes often. Also, there isn't a feature to contact the jobs directly through indeed unless they message you first so you can't ask questions

Overall: I don't have any grievances with indeed. IT allows me to easily apply for and acquire jobs when I need them.

Indeed allows us to find the most qualified candidates for our growing business

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We used to use Craigslist to find candidates. I decided to give Indeed a try since they are located here in Austin TX. Indeed was the solution that we were looking for. We are able to type up a job description and add qualifications that Indeed's software will automatically sort for us. We can post a job posting that requires a specific license and we can choose that Indeed only show us applicants that meet that qualification. Craigslist has no filtering process. This allows us to spend more time reviewing candidates that we know meet our qualifications. We have hired 5 solid employees and will continue to use Indeed for hiring.

Cons: Indeed's software far exceeds our expectations. Their algorithm is smart and we get the applicants that we need.

Overall: We found amazing candidates with ease!

Vendor Response

by Indeed on April 27, 2018

Wow, Justin, thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you've had such a great experience while using Indeed. If you ever need assistance in the future feel free to contact our team directly at capterra@indeed.com. We wish you continued success while using Indeed!

Easy to use! User friendly

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: i like this software because of its ease of use. I work with people with disabilities and it is easy to explain to them how to use Indeed.

Cons: The only thing that I don't like about this software is that some businesses don't take their posting down, so when you think something is still available, it actually isn't, but this doesn't really have anything to do with the software itself.

Overall: I have used Indeed for the past 5 years helping people with disabilities find work. Indeed is a good tool to teach people to use because of its ease.

Excellent

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like the enormous database of quality resumes. I also like the fact that all the search options are easy to utilize.

Cons: I think it's too expensive and I don't like the fact that they charge you to view the resumes with contact information that they provided already on the resume.

Overall: There are alot of good, quality resumes. The site is one of the most popular sites so it is a 1 stop shop for new employees.

Vendor Response

by Indeed on June 25, 2018

Hi Dawn, thank you for feedback. We are glad that the quality of resumes has been beneficial to you. We will be sure to provide your feedback to our team internally.

Great recruiting tool

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Indeed is great! Recruiting is a really important aspect of my job and I get many applicants thru Indeed. They have a very easy time applying and I always get the applications

Cons: I don't have anything negative about Indeed. The software always works and gets applicants to me in a timely manner.

Vendor Response

by Indeed on June 21, 2018

Hi there, thank you for taking the time to share your wonderful feedback with us! We're so happy to hear you enjoy using Indeed! If you ever need assistance in the future, please don't hesitate to contact our team directly capterra.com, we're always happy to help!

My Experience

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it's easy to maneuver around. It's not to complicated especially for someone new to it. I was able to view jobs, read the reviews, learn about the salaries and the company.

Cons: I really didn't have anything that I least like the only thing I can think of is the the speed going through but that could be due to my internet.

Overall: My overall experience with indeed is very satisfying. I was able to get around the website with any problems and I continue to use it on a day to day basis.

Quick Apply is the best feature for busy people who need to find work fast.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love the "Quick Apply" feature. Once you setup your profile, it's easy sailing from there. I especially love how many companies post the pay, too.

Cons: There are many marketing companies that seem odd on there. But from a user on both ends (Posting Jobs and Applying for Jobs), this is the software I use 100% of the time.

Vendor Response

by Indeed on May 10, 2018

Hi Christina, we appreciate the feedback and thank you so much for choosing us for your job searching needs! Feel free to reach out to us at capterra@indeed.com if you ever need further assistance in the future!

Post available positions within minutes.

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how fast it is to post a position within minutes. On the opposite end, it is very easy to search for a job. There are several filters you can use - distance, type of work, pay, level of experience, part-time or full-time, etc. This saves time from flipping page after page of jobs you are not interested in.

Cons: The thing I like least about Indeed is the order in which the jobs display. It would be nice to have the most recent posted jobs first. For someone that is looking daily, you still need to go page by page because there is no specific order. I also see a lot of repetitive job postings, it would be nice to eliminate those.

Overall: I have used Indeed for several years . I have posted jobs and also used to search for jobs. Indeed is quick, easy, and reliable. Other than the order they are posted in, we are very satisfied with Indeed! We would recommend to any person and/or business.

Job platform that really works for employers and job candidates

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Indeed software makes it easy to get your available jobs out there for potential candidates to see and it also makes the job search easy for candidates. The organization of the information for posted jobs and candidates that have applied make the software a great tool to have in any office.

Cons: I would like it if messages or a notification was sent to my email when a candidate replies to a message within the software. It would streamline communication a little better so you don't have to constantly log in to check for new messages.

Overall: I have been using Indeed for a little over a year and will continue to use it for finding candidates for my available jobs.

Capterra loader

The best portal for people looking for a job.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Very easy to use and its very easy to locate local candidates. Candidates organised as per the job opening and you can easily shortlist them.

Cons: I don't find the design of website attractive. It is very simple. sometimes if you are not specific with keywords, you get a so many candidates inappropriate.

Vendor Response

by Indeed on June 20, 2018

Hi Piyush, thank you for taking the time to share your feedback with us! We're so happy to hear you enjoy using Indeed! If you ever need assistance in the future please don't hesitate to contact us at capterra.com. We're always happy to help!

I have used Indeed for job searches and find it very very useful!

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like Indeed because it keeps me up to date on new jobs that are available, and sends great notices that are relevant to me. It is easily searchable, and always has tons of listings! The format/way things are laid out is easy to use, and pretty much intuitive. I love doing job searches on Indeed and can actually get quite lost down a rabbit hole (in a good way) by searching from my own speciality to others "just in case"

Cons: The only thing I do think that could be tweaked is the frequency of emails. (this may actually already be a setting that I have missed) Daily emails is a bit much for me, but weekly ones would be great!

A masterpiece for job seekers and companies looking for applicants!

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - Simple and easy to use interface.

- Ability to upload the resume and filled out the form automatically when applying to a job is one of the most useful features.

- Contains ample amount of filters which can be applied while looking for a job.

- Works flawlessly from cellphones and other range of devices.

Cons: - The job matches sent in the email frequently does not match based on one's profile/skills/qualifications. Further, many jobs are either already filled or closed.

Great tool for finding candidates, needs some more UX

Aug 08, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The free tier allows you to get a reasonable number of candidates. Posts won't expire unless you set an expiration date, which allows you to create a database of potential candidates.

Cons: It can get a little bit expensive. If you don't have a lot of budget, you won't be able to get super good results with the paid features. It's better to just stick with the free ones, which would yield very similar results.

Overall: You are able to build a good list of candidates.

Vendor Response

by Indeed on August 08, 2017

Hi Jose, thank you for taking the time to leave us this feedback!. To clarify, free posts do expire after 120 days. We would like the chance to have a look at your ad(s) to ensure you are having a great experience with Indeed and are receiving the candidate response you are looking for. When you have a moment, please contact us at capterra@indeed.com with your Indeed account email. Please also reference this review so we can further assist. Thank you!

I love using indeed! This is by far one of the best sites for job hunting and recruiting

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use as both a recruiter and a job seeker. As a recruiter it allows for your job to be seen in more places, while allowing a good amount of applicants to apply. As a Job seeker, it takes postings that may not have been seen, and brings them to the fore front to be seen. This is a great program that allows both employers and employees to be seen.

Cons: I am going to be hones, I really have never seen a downside of the software itself. The downfall is usually the poster.

Overall: This is a great tool for both user and administrator. Before indeed, you would have to check multiple site. Like Google, Indeed has really brought and ease to job posting and hunting. Overall this is a great program and should be used by recruiters and job seekers.

Vendor Response

by Indeed on May 30, 2018

Hi Joe, thanks for the feedback! We're glad to hear you enjoy the easiness of our site. If you ever need further assistance, feel free to reach out to us at capterra@indeed.com.

Capterra loader

Indeed is always my number one source for starting a job search

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My absolute most favorite thing about Indeed is that I can run a job search in one place and get results from all over culminating into a single results listing. For jobs listed on Indeed.com it is easy to apply directly if you have your profile set up before-hand. Inputting a basic resume on their website is simple and not as clunky as some I've used in the past.

Cons: Sometimes the advertised job postings get to be a bit much especially when you can't tell if they are local or not, maybe a way to specify which ads you'd like to see in the future sort of the way Facebook does these days?

Overall: Indeed is the number one resource I recommend to anyone starting a job search and it's my first stop to start looking even if I'm just trying to see what the job market in my field is looking like. I will also utilize Indeed as a resource to help others find jobs in their own town which s really handy.

Unbeatable, the number of applications we receive is excellent!

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy one click job postings, merged with our ATS to make the job posting process simple, large quantity of candidates (more than any of our other sources), great customer support, easy to track and organize applicants from Indeed website if needed

Cons: Indeed does touch base a lot, but they are just trying to make sure you get the results you want. Sometimes some pushes to purchase additional products that may not be needed.

Overall: Tons of applications and response to most job postings, quick application by applicants using both Indeed and IndeedMobile, lots of hires from these applications, easy to use system

Vendor Response

by Indeed on February 07, 2018

Hi Blessie, thank you for taking the time to reach out to us! We are glad to hear about your experience with Indeed and we value your feedback. If you have any questions in the future, please feel free to contact us at capterra@indeed.com.

Source with Indeed!

Oct 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Indeed is one if those job boards that makes sourcing for qualified applicants easy. It saves you a lot of time on sourcing by providing a handful options to zero in on the candidates that you need or you think is qualified. Perfect for those who are working entry level positions up to your managerial post. Indeed can still be used with your typical boolean string search. Overall Indeed is a job board that each recruiter should have and should be using.

Cons: Nothing really much to not like except for the boring ui interface, but then again that is personal preference.

How I apply for all of my jobs

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software really makes the initial steps of a job application simple. Job ads are posted, and the user has easy options to apply to or forward job postings to others. Would definitely recommend, on the prospective employee side of the site.

Cons: Some questions in applications likely take you out of the higher relevance applicant pools if you answer against them, (eg. "Are you located in Toronto? *No*)

Overall: I think it is great and easy to use.

Capterra loader

Very user friendly with great customer service

Jun 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Their representatives are awesome and are always attentive to my needs. They constantly stay in touch and always are there to answer my questions.

Cons: It would be nice if there was an option to add in my own Application Qualification question. One would be "Would you be willing to undergo a drug screen?"

Vendor Response

by Indeed on June 18, 2018

Hi Kenric, thank you so much for taking the time to share your experience with us! If you ever need additional assistance, feel free to reach out to us at capterra@indeed.com.

Good sourcing tool with limited data

Aug 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This tool works well when posting positions in search of candidates. Many qualified candidates come through postings.

Cons: The search functionality is limited. No contact information is provided and the resumes are formatted by Indeed which many times makes them look less than desirable.

Overall: We do have success with this tool but mostly with paid or sponsored job postings.

Vendor Response

by Indeed on August 16, 2018

Hi Lindsay, thank you for taking the time to share your experience with us. We're so happy to hear you've had success while using Indeed. As for the search function, are you referring to our Resume Database? If so, we do not display any contact information for job seekers for privacy reasons. You will first need to make the contact through our database and if the job seeker accepts, then their contact details will be shared. We hope this helps. If there is anything else we can do to assist, please contact our team directly at capterra@indeed.com.

Easy to use job posting board

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The format is easy to use. You can upload your own document or type directly into their text box. The applicants come straight to your in box so you can quickly sort through them.

Pre-application questions aid in weeding out applicants that don't fit the company's needs.

Cons: There are no real big downfalls to the system. It's easy to use and works well. You don't always get the best candidates but that depends on the clientele you are trying to attract.

Overall: Quick applicant notifications. Pre-application questions to filter out those that don't meet the criteria saves time reviewing ineligible resumes.

Vendor Response

by Indeed on May 29, 2018

Hi there, we appreciate your feedback here. We would be happy to assist by seeing what recommendations we can provide to improve the quality of candidates you are receiving. If this interests you, please contact us at capterra@indeed.com referencing this review.

Great tool for getting your info into the web FAST

Jun 07, 2017
5/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money

Pros: We love the ease of plugging jobs into the Indeed system and letting them take off to different sites. We've found so many more candidates than when we chose a single outlet.

Cons: Wish there were a vetting process or preview that would make it easier for candidates to know the very basic requirements, before they can even submit an application.

Vendor Response

by Indeed on June 08, 2017

Hi Katie, thank you for your feedback! We're happy to hear that you were able to find more candidates through Indeed! We would be more than happy to look into your account to see how we can help drive more qualified applicants. Feel free to email us at capterra@indeed.com referencing this review so that we can further assist.

Great tool for recruiting

Jun 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use and you have the ability to post jobs for free. We do get good response from posting with Indeed.

Cons: The pricing structure is very confusing. When sponsoring a job you have to be careful to set a budget or the pricing can get out of control based on clicks.

Vendor Response

by Indeed on June 18, 2018

Hi Maribeth, thank you so much for your feedback! We're so glad that you're enjoying our services! If you ever need additional assistance, feel free to reach out to us at capterra@indeed.com.

Indeed makes my recruiting process a bit clunky.

Oct 03, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Indeed has such a large user base, it is easy to gain many candidates in a short period of time. I like being able to customize my pay by day or month. The job posting process is simple and easy to complete. Their resume database is an excellent tool for sourcing.

Cons: The templates are difficult to use, you cannot create a new template without sending it to a candidate. My biggest struggle is once you reject an application, you cannot find it by searching. You must navigate to the reject candidates for that specific job, and scroll through to possibly find it. I find this most bothersome, as occasionally an applicant gets lost or mislabeled, and finding it is very difficult. Indeed is a great source for bringing on new people, but it just doesn't have the functionality I need in the recruiting process. I upload all my Indeed hires into my separate ATS just to keep it all in line.

Overall: Most of my hires do come from Indeed. For all the shortcomings, it really makes up for it in applicant flow. The ability to customize pay per click has helped my budget and need for candidates work together in the best way. Also, my account manager has also been lovely to work with. He goes above and beyond to make sure everything is going well, and checks in regularly to see if he can provide any help.

Vendor Response

by Indeed on October 05, 2017

Hi Madelin,

We truly appreciate all of your feedback here. It is valuable to us and we will be sure to pass it along to our Product Team. While we are glad that you have been able to make hires with Indeed, we would still like to learn more about your experience in detail. Please contact us at capterra@indeed.com referencing this review and providing us with your Indeed account email.

Best,
Indeed Support Team

Great app for job and employee seekers.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Indeed is my go to app for browsing job openings. Its easy to target industries that you want to work in for your specific talents and experience and I like that you can set up alerts to match your skills.

Cons: it is sometimes inconvenient when trying to specify fields for searching as you have to re enter your data every time. It would be great if it remembered your previous searches to alleviate having to reenter all data.

Great place to hire talent and easily search through resumes

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: We post all our company jobs on Indeed. The price to promote your post is very affordable, and we get a lot of resumes.

Benefits of the platform

- Simple clean interface

- Easy way to flag users that you like

- Easy organization for making notes

Cons: Sometimes we get an overload of resumes from people that are not qualified. Wish there was a pre-qualification filter.

In terms of the platform, when someone uploads a resume that has been styled (formatted with certain fonts etc) into the Indeed Platform, the styling doesn't get pushed through so the resume looks incredibly awkward with bad spacing etc on the platform. This makes it very difficult to read some resumes. Indeed should put an option to have an document online viewer that can read these various styles and formats.

Vendor Response

by Indeed on October 11, 2017

We're so happy to hear you are enjoying using Indeed, Peter! As for the resumes, we use a uniform formatting for all Indeed Resumes. This means a job seeker may have to edit parts of their resume once it's uploaded onto the site. However, we will be sure to pass this feedback along to our Product team. In addition, we would be more than happy to review your account to see how we can help drive more qualified applicants to your position. If this is something you're interested in please contact us directly at capterra@indeed.com. Please be sure to mention this review as well as your Indeed account email so we can best assist.

Capterra loader

Software is great, but know what you are getting in candidates

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Lets me quickly and easily set up job postings and track candidates through various steps in the process. I particularly like the ability to create templated responses to candidates based on specific feedback like if they are the right fit, their experience is lacking, their location is outside the parameters of the job, etc.

Cons: When I didn't want to use the templated response, getting to actual candidate contact information was sometimes difficult to non-existent. Sometimes I could only respond to a candidate using their indeed generated email and that often led to a longer delay in them responding.

The biggest aspect of using indeed is knowing that the funnel of candidates is going to be wide. We would get a lot of interest in jobs we post, but 90% of them didn't meet the very clear criteria laid out in the post. So there is a lot of time sifting through the 'noise' of candidates that aren't even basic fits.

Indeed in my thoughts......

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Love, love, love Indeed! It is a great job search engine that can be very useful to job seekers. Easy to use and totally functional.

Cons: The recent upgrades have diminished the cons for me. You can text or email job listing information to others and that's great!!

Vendor Response

by Indeed on May 15, 2018

Hey Ashonta, thank you so much for your feedback! We're glad that you are finding success on our site! Feel free to reach out to us at capterra@indeed.com if you ever need further assistance in the future!

Good database for any type of roles

Apr 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The feature of job postings makes recruiting more easy as relevant candidates apply according to what the job description entails. It also helps tremendously by contacting the candidates by emailing directly to the candidate even if the contact details aren't mentioned

Cons: The features are a little confusing when trying to find the relevant candidates as most of the old resumes gets pulled up

Vendor Response

by Indeed on April 10, 2018

Hi Stefan, we appreciate your feedback here! We're happy to further clarify any questions you have regarding the candidate dashboard. Feel free to contact us at capterra@indeed.com referencing this review for further assistance.

Excellent job finder app

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I highly recommend others to create an indeed profile to find the best fit job opportunities nearby home! It is an easy way to discover new hiring jobs with just simple key words to direct and guide you in the right path of your new career! Reach your goals!

Cons: No issues! Not one single dislike. This is an amazing aid in finding jobs

Overall: I have found over 30 careers, it is a safe app to find new interesting job opportunities

Indeed is the best recruitment search platform where you can find the active candidates.

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about Indeed is that it provide the active candidates in bulk and even for the unpaid version you can have access to those resumes.

It provides those best resumes even the paid platform like Monster, Dice are not able to provide.

Job positing in Indeed is very easy

Cons: The search criteria in Indeed is not effective as compared to Monster, Career Builder etc. This thing can be improved in Indeed.

Vendor Response

by Indeed on March 14, 2018

Hi Harris, thank you so much for your feedback! We really appreciate it and we're glad to hear you've had success using Indeed. We'll be sure to share your feedback with the appropriate teams.

It is great job website.

Jun 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it sends jobs to your email directly based on your job criteria you setup on the website and it also keep track of what jobs you have applied for in the past.

Cons: This website sends too many email notifications during the day and it also sends irrelevant jobs to your inbox which is pretty annoying.

Overall: Honestly, i did get a lot of jobs thru this software despite of all the annoyance i got from getting too many email notifications.

Vendor Response

by Indeed on June 22, 2018

Hi Tausif, thank you so much for taking the time to leave us some feedback! We're so glad you've been finding success on our site! If you ever need additional assistance, feel free to reach out to us at capterra@indeed.com.

Indeed for all your hiring needs!

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I use Indeed for all my company hiring needs, it's simple and fast to post your job openings, and it seems most individuals these days use Indeed for their job searches and company reviews. Great way to reach a lot of potential new hires!

Cons: I like Indeed, no Cons, and I have used it primarily for all my hiring needs for the past 3 years.

Overall: Driver hiring and screening company reviews is what I primarily use it for.

The best hiring platform

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily post jobs & reach the most active user base available. Indeed consistently yields us the best candidates. Others simply do not provide the same ROI.

Cons: Candidate resumes are often not formatted properly after being uploaded. WORD & PDF formats would be fine but Indeed insists on conversion...

Overall: Super happy, great resume database, thousands of viable candidates. I normally sort by recent updates to target those fresh on the job market.

Capterra loader

Good Platform for potential Jobseekers

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This website has been providing potential opportunities to me for several years now. I really like this website, as it contains up-to-date information on any new job postings.

Cons: Indeed team need to review their alogrithms to give which drive the suggested jobs in the main interface. Sometimes, the jobs visible are completely different from the user profile, the case which I have encountered several times.

User friendly, large applicant pool, easy to use

Feb 22, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to post jobs and begin generating resumes to use. You can filter with required questions, and sort your interest in potential candidates. It's all very easy to understand. You can even create easy and form rejection and next step letters.

Cons: It's hard to filter from ALL applicants, especially in regards to location. I often get candidates located nowhere near me applying for jobs that I make it required for them to be in the area. It may be even more of an applicant issue for not reading the description that says must be able to commute to site.

Overall: Free recruiting for resumes, and the opportunity to promote the position for more hard-to-staff positions.

Vendor Response

by Indeed on February 23, 2018

Hi there, thank you for taking the time to share your wonderful feedback with us! We are so happy to hear you've had success while using Indeed. We will be sure to forward your feedback on to our Product team. If you have any additional questions or concerns please don't hesitate to contact us directly at capterra@indeed.com.

Great for sourcing candidates

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: They are the #1 site applicants use. They get hundreds of new applicants daily. Easy to navigate through.

Cons: The price of using the service and they still have restrictions on the candidates information. They should allow the information to show if your paying

Vendor Response

by Indeed on March 19, 2018

Hi there, thanks for reaching out to us. We appreciate your feedback and we'll be sure to share it with our Product Team. If you ever have any questions, feel free to contact us at capterra@indeed.com.

One of the Best Online Job Boards

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To be fair, I used Indeed in addition to one or two other job posting boards, this one is definitely one of the most full and dynamic programs out there. Not only will it alert you when additional jobs based on title or company name are available, but it will also alert you when employers message you directly on the website - super convenient. Best yet, you can also look at company reviews written by employees which is always helpful.

Cons: To be fair, most frustrations with Indeed are simply User Error. When I grew tired of receiving Indeed job alerts (because I had found a job), I simply ignored the message in my inbox and forget. However, they keep piling up. So, be sure to turn off the job search features when you have a job or the system will just keep sending you more info.

Indeed is one of the top sites people visit in their job search so their is huge potential in recrui

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Loved the ability to post jobs, screen applicants that respond by setting criteria specifically with questions that would narrow down good candidates. Another pro is that is allowed you to communicate with applicants through the indeed mailbox as well.

Cons: The pricing after a certain number of jobs and the cost to sponsor goes up.

Overall: I used Indeed to recruit for positions within a charter school as the HR coordinator.

Using indeed has been incredibly easy to apply for jobs

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love using this software applying for jobs because there is the ability to have recommendations, search locations, or choose a certain type of career. I think this is the easiest way to apply for jobs as I download my resume and am able to apply for as many or as few as I like.

Cons: I do not like the way my resume looks on indeeds software. I think there should be a way to obtain it to look like the pdf.

Takes care of nearly all my hiring needs!

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Web based so I can access anywhere whether it's mobile or pc, notifications sent to me based on my parameters.

Cons: You have to pay to sponsor your ad if you want the most views, but that's the norm.

Overall: I am a supervisor in a personal care home and in charge of our hiring. I have been using Indeed for the past 2 years and I can honestly say, if it wasn't for Indeed, I wouldn't have any staff! It is an extremely easy program to use, very easy to find your candidates and sort through them, and whether you choose to keep your listings free or pay for them, you get results! I have used tons of employment candidate software and this is by far my favorite!

Capterra loader

Most Quantified and Quality Candidates

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: They're continuing to improve their website with added features that help organize who has/hasn't been contacted, along with private notes for yourself. Indeed also delivers the most qualified candidates in almost every situation of hiring, along with a greater number of applicants than any other job board.

Cons: Indeed is basic compared to ZipRecruiter and visually less appealing.

I use it for recruiting, posting our career opportunities, and searching for candidates

Jun 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The features available at no cost - so I can post a role, and search for resumes without committing to a plan. If I want to up the activity I can add a cost to click amount. Most of the candidates I speak to are using Indeed

Cons: When candidates apply through Indeed that transfers their information to our company application site, it always changes their resume format, which looks unprofessional. It's difficult to explain to managers that their actual resume is in a more professional format.

Vendor Response

by Indeed on June 14, 2018

Hi Sarah, thank you for taking the time to share your feedback with us! We're happy to hear that you've had success while using Indeed. We would like to hear more about the resume formatting. When you have a chance, can you please email our team directly at capterra@indeed.com so we can look at this together? Thank you!

Ive used indeed to obtain numerous interviews

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Indeed is probably the best job search website out there. Instead of being limited to the jobs employers post directly to their site, it finds and indexes jobs that are posted on employers own websites, so you effectively see all open positions for every company that posts jobs. Another great feature is that indeed estimates salaries based on job title and experience required, so you can filter on jobs that will pay an amount you are interested in. You can filter to specific companies too which is a great feature if you know where you want to work. Maybe the best feature of all is that you can see how many other people have applied to a specific job through indeed, so you know what you are up against!

Cons: Sometimes the salary ranges that it will estimate are way off. Indeed does not show jobs that are not publicly advertised, for instance if an employer only posts a job to monster.com, then indeed will not report in this job

Vendor Response

by Indeed on May 23, 2018

Hi there, thanks for the feedback! We're so happy you're enjoying our site! If you ever need further assistance, feel free to reach out to us at capterra@indeed.com.

Easy to use!

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like indeed for my everyday recruiting. It allows us to post free jobs for 30 days and after that you need to sponsor those jobs to go live. I like the resume DB feature which allows me to connect with the candidates who has not applied to my job posting. It integrates with our ATS and works well.

Cons: Sometimes even if you sponsor the job you don't much traffic as expected.

Love Using this software!

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how easy it is to apply for job and I really like the "recommended jobs" section. I also like the filters that you can apply to your searches as well.

Cons: I wish there were not so many sponsored jobs. That can get a bit annoying because I am not seeing new jobs all the time. It is the same jobs over and over again.

Vendor Response

by Indeed on March 20, 2018

Hi there, we appreciate your feedback here! Thank you for taking the time to share it with us. We'll be sure to pass it along to our Product Team. However, we wanted to let you know that there is an option to sort your jobs by the date they were posted if you are looking to see newer jobs. This can be found on the left-hand side of the page on the section where it shows: "Sort by: relevance - date"
Feel free to reach out to us at capterra@indeed.com with any additional questions!