# Google Drive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Drive Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more.

Source: https://www.capterra.com/p/161425/Drive/

---

# 

 Google Drive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Drive

## What is Google Drive?

Google Drive is a cloud-based storage platform that allows users and teams to store, access, and share files in one secure place. Flexible storage options with data loss prevention features are available. Using Google AI, this solution can identify important files, even before a user starts a search. Google Drive can recognize content, collaborators, and other file elements that may be relevant to each user. Additionally, teams can organize files in dedicated shared drives for easy and secure access.

## What is Google Drive used for?

[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Document Management](https://www.capterra.com/document-management-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 28,559 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Universal file accessibility

Real-time team collaboration tools

Challenges with large files

Dependence on internet connectivity

Starting price

$7

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Document Management / 2026
-   Cloud Storage / 2025
-   File Sharing / 2025
-   Remote Work / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Storage / 2026
-   Content Collaboration / 2026
-   Content Management / 2026
-   Document Management / 2026
-   File Sharing / 2026
-   Remote Work / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Google Drive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Drive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Drive

4.8 (28,559)

VS.

[4.6 (97)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting Price

$7

Per User, Per Month

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (28,435)

Ease Of Use

4.6 (29,008)

Value For Money

4.7 (20,566)

Value For Money

4.4 (20,571)

Customer Service

4.4 (18,561)

Customer Service

4.4 (18,603)

## Google Drive alternatives

Highest Rated

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (29,085)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,631)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,788)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[4.4 (5,453)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/1167/SharePoint/)

[View all alternatives](https://www.capterra.com/p/161425/Drive/alternatives/)

## FAQs about Google Drive

Overview

### What problems does Google Drive solve?

Google Drive solves scattered files, version confusion, oversized email attachments, and limited access to documents outside the office by centralizing storage, sharing, and real-time editing in one cloud workspace. Remote teams, educators, sales reps, designers, and small business operations staff benefit most from permission-based collaboration, mobile access, backups, and shared drives.

Answer based on 19205 reviews

Overview

### Which roles and teams benefit most from Google Drive?

Google Drive is most used by business owners, executives, project managers, educators, students, and creative or technical teams that need simple file storage and real-time collaboration. Operations and office teams organize shared documents, while marketers, designers, and developers use it to distribute assets, manage revisions, and keep work accessible across devices.

Answer based on 28272 reviews

Overview

### What company size and industries is Google Drive built for?

Google Drive is built mainly for small businesses, which account for 69% of reviewers, and is used most in Education Management and Computer Software at 7% each. It also serves enterprises at 17% and midsize businesses at 13%, with Information Technology and Services representing another 6%.

Answer based on 28549 reviews

Features and Usability

### What are the key features of Google Drive?

Google Drive includes core features for cloud storage and file sharing, with folder-based file organization, mobile access, and offline access across devices. Differentiator features include real-time editing, commenting, version control, and role-based permissions, plus automatic backup and synchronization for documents, photos, videos, and other files.

Answer based on 10303 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Google Drive starts at $7/user/month for the Business Starter plan, with Business Standard at 14 and Business Plus at 22. A free version and free trial are available. Reviewers often call pricing affordable and flexible, though some say the free 15GB fills quickly and larger storage needs can feel expensive.

Answer based on 3108 reviews

Integrations

### Which third-party tools and platforms does Google Drive integrate with?

Google Drive integrates with Gmail, Google Docs, Google Sheets, Google Slides, Google Forms, Microsoft Excel, Microsoft Word, and Slack. It also connects with OneDrive, Microsoft 365, Google Photos, and iCloud, and supports over 50 integrations overall, including catalog apps such as Asana, DocuSign, Dropbox, Figma, and Canva.

Answer based on 6673 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Google Drive?

Google Drive is quick to onboard for most teams, especially users already familiar with Gmail, Chrome, or Google Docs. Training is available through live online sessions, webinars, and documentation. Reviewers say everyday users learn sharing and storage fast, while admins and less technical users need more time with permissions, organization, and advanced features.

Answer based on 333 reviews

Getting Started and Support

### What customer support options does Google Drive offer, and how do users rate the experience?

Google Drive offers email/help desk, FAQ/forum, a knowledge base, and 24/7 live representatives. Users often describe support resources as clear and useful for common issues, with some reporting prompt help recovering files. Others say reaching personalized assistance can be difficult, with slower responses and a stronger reliance on self-service materials.

Answer based on 411 reviews

Security

### How does Google Drive handle data security and access control?

Google Drive uses encryption, two-factor authentication, malware and virus scanning, suspicious-activity alerts, backups, version history, and permission-based sharing with view, comment, and edit controls. Users can revoke access, restrict printing or resharing, and set folder privacy. Some reviewers note limited password-protected sharing, weaker granular controls, and privacy concerns for highly sensitive files.

Answer based on 2327 reviews

## Who uses Google Drive?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Universal file accessibility

93% positive reviews out of 5222

Most users report file access is reliable from any device, supporting cross-platform work and secure cloud storage.

Alicia E.

Full stack developer, 2 - 10 employees.

"Google Drive allows me to access my files from anywhere and collaborate easily in real time, which is essential for my work"

Challenges with large files

56% negative reviews out of 1393

Some reviewers describe large file handling as slow, with upload limits, download delays, and frequent sync interruptions.

Anonymous User

CEO, 1 employee.

"The thing I don't like is that it takes a lot of time to upload and download large media files as the speed is not that fast."

Real-time team collaboration tools

98% positive reviews out of 2724

Most reviewers describe team collaboration as seamless, enabling real-time editing, sharing, and version tracking across distributed teams.

Samin S.

Support Services Specialist, 51 - 200 employees.

"Collaboration features especially real-time editing in Docs and Sheets make group work and project management so much smoother."

Dependence on internet connectivity

53% negative reviews out of 1290

Some users say internet connection is essential, limiting file access and editing in areas with poor or unstable connectivity.

Alan J.

Servente, 501 - 1,000 employees.

"What I liked least was the dependence on the internet, because without an internet connection access to files is limited and apart from some synchronization problems because sometimes there are delays and/or even failures in synchronizing files, which can cause confusion or temporary data loss."

Extensive integration ecosystem

94% positive reviews out of 932

Most reviewers find integrations with Google and third-party apps streamline workflows, centralize data, and boost productivity.

Jonathan C.

Product Manager, 201 - 500 employees.

"The quick ease of use and integration between Docs, Slides, and other 3rd party applications is great."

Limited customer support options

50% negative reviews out of 343

Some reviewers indicate customer support is slow, difficult to reach, and often relies on forums instead of direct assistance.

Nicholas D.

Project Manager, 11 - 50 employees.

"Some of the individual programs within Google Drive, such as Sheets, can be a bit lacking in features, and customer support cannot help with the impossible."

## Features

AI summary

Based on 14,059 Cloud Storage reviews

Capterra reviewers highlight these as the features buyers value most when choosing cloud storage software:

-   **Document Storage** (**55%** of reviewers rated this feature as critical)
-   **Secure Data Storage** (**57%**)
-   **Backup and Recovery** (**55%**)

Google Drive supports **Document Storage** and **Secure Data Storage**, giving businesses a central place to keep files organized while protecting sensitive information. However, it does not offer **Backup and Recovery**. Instead, it provides other important features that reviewers also value, including **File Sharing** (**50%**), **Mobile Access** (**48%**), and **Automatic Backup** (**48%**), helping teams collaborate more easily, access files from anywhere, and keep important data available across devices.

Document Storage

4.8 (6,053)

69.75% of 6053 reviewers that rated this feature as important or highly important

Google Drive gives you ample, secure cloud storage for documents, photos, and more, accessible from any device. Reviewers appreciate the generous free space, easy organization with folders, reliable backups, strong privacy, and seamless integration with other Google tools.

Secure Data Storage

4.7 (2,794)

65.57% of 2794 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

File Sharing

4.8 (3,996)

65.72% of 3996 reviewers that rated this feature as important or highly important

With this capability, you can quickly share files or folders via links or email, set access levels, and collaborate in real time. Users think sharing is intuitive, secure, supports large files, integrates well with Gmail, and offers flexible permissions for both individuals and groups.

Mobile Access

4.7 (2,652)

66.03% of 2652 reviewers that rated this feature as important or highly important

Google Drive offers convenient mobile access, letting you view, upload, and share files from any smartphone or tablet. Reviewers appreciate the seamless app experience, cross-device syncing, offline access, and the ability to edit or manage documents on the go.

Automatic Backup

4.6 (1,286)

63.61% of 1286 reviewers that rated this feature as important or highly important

Data is backed up automatically to prevent data loss

Access Controls/Permissions

4.6 (5,580)

64.57% of 5580 reviewers that rated this feature as important or highly important

Google Drive lets you set detailed permissions for files and folders, controlling who can view, comment, or edit. Reviewers appreciate the easy management of access, customizable sharing options, and the ability to update or revoke permissions for privacy and security.

Google Drive 54 features

Google Drive lets you set detailed permissions for files and folders, controlling who can view, comment, or edit. Reviewers appreciate the easy management of access, customizable sharing options, and the ability to update or revoke permissions for privacy and security.

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server

With Google Drive’s collaboration tools, you can co-edit documents, spreadsheets, and presentations in real time. Reviewers indicate that real-time editing, commenting, version history, and integration with Google Workspace apps make teamwork efficient and keep everyone updated.

Leave comments and notes on documents for others to view

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Import and export data to and from software applications

Ability to restore deleted, hidden, or lost data from an email server/system

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Makes changes to document features such as text, fonts, formatting, etc.

Google Drive gives you ample, secure cloud storage for documents, photos, and more, accessible from any device. Reviewers appreciate the generous free space, easy organization with folders, reliable backups, strong privacy, and seamless integration with other Google tools.

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

With this capability, you can quickly share files or folders via links or email, set access levels, and collaborate in real time. Users think sharing is intuitive, secure, supports large files, integrates well with Gmail, and offers flexible permissions for both individuals and groups.

Move files across different systems or networks

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Communicate using messages within the system

Google Drive offers convenient mobile access, letting you view, upload, and share files from any smartphone or tablet. Reviewers appreciate the seamless app experience, cross-device syncing, offline access, and the ability to edit or manage documents on the go.

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Manage and support multiple languages

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Plan and coordinate all the resources, costs and time needed to execute assignments

Preview and make real-time changes in the web content

Files and folders are updated in real-time when changes/edits are made

Receive data and information in real time

Access work applications remotely, for when working away from the office and/or traveling

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Edit text as needed

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (28,371)

4.6

Based on 28,371 reviews

## Pricing

Value for money

4.7 (20566)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/161425/Drive/pricing/)

Business Starter

$7.00

Per User,Per Month

It includes:

-   100 Participant Video Meetings
-   Custom Secure Email
-   Essential security controls
-   Standard Support
-   AI Assistant
-   Digital Whiteboarding
-   Phishing/Spam Protection

Business Standard

$14.00

Per User,Per Month

It includes:

-   150 Participant Video Meetings
-   Appointment Booking Pages
-   Meeting Recordings
-   Target Audience Sharing
-   eSignature with Docs and PDFs
-   Google Workspace Migrate tool

Business Plus

$22.00

Per User,Per Month

It includes:

-   500 Participant Video Meetings + Recording
-   Attendance Tracking
-   Enhanced Security
-   LDAP
-   Vault
-   Endpoint Management
-   Privacy Protection

Enterprise

Custom Quote Available

It includes:

-   Meetings up to 1000 Participants
-   Live Streaming
-   Enhanced Support
-   Data Loss Prevention
-   Security Center
-   S/MIME Encryption
-   Data Regions
-   Compliance Controls

Value for money

4.7 (20,566)

4.7

Based on 20,566 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (18561)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (18,561)

4.4

Based on 18,561 reviews

## User reviews

Overall rating

4.8

Based on 28,559 reviews

Filter by rating

5(22600)

4(5354)

3(546)

2(50)

1(9)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Administrative

Consumer Goods

### "Worth and reliable cloud storage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 25, 2026

All in all my experience with Google Drive has been positive as it offers excellent value for money features and also it provides affordable upgrade options. The integration of Google Drive with Google Docs also makes note taking and text editing easy and provides access to the documents anytime and anywhere.

Pros

Google Drive has a and user friendly interface that helps the user to upload or organize the files easily. It also provides the feature of collaboration which is also one of my favorite features of Google Drive as it allows sharing the data all the files with other users in real time smoothly also it has managing the documents seamless in its folders which keep the documents clutter free.

Cons

The biggest problem that I found using Google Drive is the limited storage for the free users. Managing large number of files in becomes a serious headache. Also getting assistance from the customer support is difficult for the free user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Aevros K.

Workplace Operations Manager

Information Technology and Services

### "Makes keeping workplace files organized much easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 25, 2026

Google Drive has made day to day workplace coordination much smoother. Instead of chasing documents or wondering which file is current, everything stays in one central location. It's not flashy, but it's one of those tools that quietly helps the office run more efficiently every day.

Pros

I like that everyone can access the latest version of a document without asking someone to email it over. Whether it's office procedures, onboarding checklists, or facility documents, sharing information is quick and straightforward. The search feature also saves time when looking for older files.

Cons

Shared folders can become cluttered if teams don't follow a clear structure. It also takes a bit of effort to manage permissions correctly when many people need different levels of access.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Juan S.

Site Manager

Automotive

### "Google Drive Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2026

My experience has been positive. I have been using and will continue using Google Drive for most of my work and personal life.

Pros

The easiness of accessing files on your phone wherever you might be. The availability to store so many files and documents to access at any time.

Cons

I would like to see more tools to help you edit files that are being added and stored in the Google Drive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kate L.

Sales

Machinery

### "Great app to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2026

Overall, my experience with Google Drive has been very positive. It is user-friendly, reliable, and makes it easy to store, organize, and share files with others. The real-time collaboration features improve teamwork, and being able to access documents from any device is very convenient. While file organization and permission management can be a bit challenging at times, it remains an effective tool for both personal and professional use.

Pros

Google Drive is easy to use, makes sharing files simple, and allows multiple people to collaborate in real time. I also like that it automatically saves changes, is accessible from any device, and integrates well with other Google Workspace apps like Docs, Sheets, and Gmail.

Cons

Sometimes it can be difficult to find files in shared drives, especially when there are many folders. Permissions can also be confusing, and syncing issues or delays can occasionally occur. The search function is good, but organizing large amounts of files can become challenging over time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Responsable SAT

Information Technology and Services

### "Google avanza con su nube"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 24, 2026

Pros

En la actualidad, Google Drive ha mejorado en cuanto a rápidez en la sincronización, equiparándose a las 2 herramientas por excelencia.

Cons

El entorno de Google en ocasiones, me parece muy engorroso, Drive ha mejorado su rapidez y errores en cuanto a archivos con nombre largos, pero aún le queda camino, desde mi punto de vista.

Alternatives considered

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reasons for choosing Google Drive

Si utilizas la versión gratuita, dispones de 15 GB, algo que en las versiones de Dropbox y Onedrive se reducen considerablemente.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

General Manager

Retail

### "Google Drive has been a game changer for me and my team "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2026

Pros

I love being able to have documents saved on a cloud and being able to share documents with multiple people at the click of a button.

Cons

Organizing files into folders can be a bit confiding. I have a hard time keeping my workspace organized.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reasons for choosing Google Drive

The interface is so much more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bruno M.

Marketing Executive Intern

Automotive

### "An excellent flexible cloud storage and collaboration platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 23, 2026

My overall impression of Google Drive is very positive. This product has benefited me, and I believe it can benefit other organisations and individuals due to its numerous advantages. I recommend it to companies, educational institutions, non-governmental organisations, and government agencies. It is a superb tool that facilitates collaboration and cooperation while enabling individuals and organisations to store their data in the cloud securely.

Pros

I used Google Drive as a Marketing Executive Intern for Hackett & Hackett International Group. I enjoyed using this product for various reasons, which include: accessibility from anywhere with an internet connection and auto-backing up of data, which helps individuals safeguard relevant information. Besides this, there are sharing options which make it easy to collaborate with other persons. Additionally, Google Drive is usable on different operating systems and has excellent third-party integrations such as Gmail, Calendar, and Meet, among others. Another strength of Google Drive is that it auto-saves the data being uploaded or edited.

Cons

However, like all other products, Google Drive has its weaknesses and shortcomings. For instance, one has to be connected to the internet to access most of its features. Another weakness is that the free storage space is limited, and one has to subscribe to higher-tier plans at an additional cost to access more storage. One is also required to take keen care when sharing files to avoid unwanted access to personal information. The upload and download speeds of files are relatively slow, and some features on the desktop version are not available on the mobile version. Lastly, because Google Drive is an online application, it is subject to privacy and security threats unless one knows how to protect their data properly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alexis C.

Vendeur

Wholesale

### "Google Drive "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 23, 2026

Pros

Si vous utilisez Google Drive, en plus de servir à conserver vos documents, vos médias, photos, vidéos, vous pouvez scanner un document rapidement et le conserver, chose que je n’ai pas retrouvée chez la concurrence.

Cons

Lorsque j’accède à un dossier partagé, je ne sais pas comment sauvegarder le contenu sur mon Drive au lieu de le télécharger avant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Craig C.

Consultant of Continuous Improvement

Insurance

### "Google Drive makes storage and collaboration easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 22, 2026

Google Drive is easy to use, convenient across multiple devices, and is a favorite of mine for collaborating on documents in both my personal and professional life. Would definitely recommend.

Pros

The best thing about Google Drive is the cross-device functionality. For example, I’m able to seamlessly edit documents on my phone during my commute and then pick up where I left off after logging into my computer.

Cons

The lack of end-to-end encryption poses some privacy concerns and I have to be extra careful what I store in the drive. But being in the healthcare industry, those concerns are always top of mind and aren’t a big issue for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Treasurer

Sports

### "Great tool for individuals and small organizations "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2026

Overall Google Drive makes running our non-profit organization easier because we can do things paperlessly and everyone in the board has access to our files.

Pros

Google Drive allows multiple people within the non-profit that I volunteer with to share and collaborate on documents. It gives us a central place to store things like schedules, notes, photos, invoices, etc. It also allows us to restrict some files or folders to be accessible by certain people only.

Cons

Google Drive is tied to Gmail, so it makes me a little uncomfortable that if someone got ahold of our non-profit’s email password, they’d have access to all of our files too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161425/Drive/reviews/)

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