# Google Drive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google Drive Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more. Source: https://www.capterra.com/p/161425/Drive --- # Google Drive Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Drive ## What is Google Drive? Google Drive is a cloud-based storage platform that allows users and teams to store, access, and share files in one secure place. Flexible storage options with data loss prevention features are available. Using Google AI, this solution can identify important files, even before a user starts a search. Google Drive can recognize content, collaborators, and other file elements that may be relevant to each user. Additionally, teams can organize files in dedicated shared drives for easy and secure access. ## What is Google Drive used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Document Management](https://www.capterra.com/document-management-software/) Overall rating Based on 28,424 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Pros & cons Universal multi-device file access Real-time collaborative workspace Slow, limited large file management Reliance on stable internet Starting price $7 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Google Drive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Drive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Drive 4.8 (28,424) VS. [4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting Price $7 Per User, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (28,300) Ease Of Use 4.6 (14,636) Value For Money 4.7 (20,447) Value For Money 4.4 (12,073) Customer Service 4.4 (18,451) Customer Service 4.4 (11,235) ## Google Drive alternatives [4.7 (4,168)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month [4.5 (3,663)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month [4.4 (908)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,480)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/161425/Drive/alternatives/) ## Who uses Google Drive? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Universal multi-device file access 93% positive reviews out of 5134 Most reviewers appreciate file access from any device, allowing convenient, secure, and organized document management anywhere. Vasyl A CEO, 11 - 50 employees. "The ability to access my files from any device, anywhere, is incredibly convenient, and the automatic backups ensure that I never lose any of my work." Slow, limited large file management 56% negative reviews out of 1358 Some reviewers describe large file handling as slow, with upload limits, download delays, and frequent errors during transfers. Lakshita G CEO, 1 employee. "The thing I don't like is that it takes a lot of time to upload and download large media files as the speed is not that fast." Real-time collaborative workspace 98% positive reviews out of 2631 Most reviewers describe team collaboration as seamless, enabling real-time editing, version tracking, and efficient teamwork across locations. Isis S Chief Graphic Designer, 1 employee. "Google Drive's seamless cloud storage and real-time collaboration features are impressive, enabling easy access to files from anywhere, efficient file sharing, and simultaneous editing,g. Simplified team collaboration and file organization make it a top choice for me." Reliance on stable internet 53% negative reviews out of 1271 Some users report internet connection is essential for access, causing disruptions and limited offline functionality in poor connectivity. Alan J Servente, 501 - 1,000 employees. "What I liked least was the dependence on the internet, because without an internet connection access to files is limited and apart from some synchronization problems because sometimes there are delays and/or even failures in synchronizing files, which can cause confusion or temporary data loss." Extensive ecosystem integrations 94% positive reviews out of 922 Most reviewers indicate integrations with Google and third-party apps streamline workflows, centralize tasks, and boost productivity. Jonathan C Product Manager, 201 - 500 employees. "The quick ease of use and integration between Docs, Slides, and other 3rd party applications is great." Limited direct customer support 52% negative reviews out of 322 Some reviewers feel customer support is slow, difficult to reach, and often relies on forums instead of live assistance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.8 (5,967) 69.31% of 5967 reviewers that rated this feature as important or highly important Google Drive offers generous, secure cloud storage with easy organization through folders and subfolders. Reviewers appreciate quick access from any device, reliable backup, strong search, and support for various file formats. Many mention the free 15GB plan and seamless integration with Google apps. Access Controls/Permissions 4.6 (5,506) 64.11% of 5506 reviewers that rated this feature as important or highly important With this aspect, you can set view, comment, or edit rights for each user or group. Reviewers indicate it’s easy to manage privacy, restrict access, and change permissions anytime. Many value the secure sharing, granular controls, and ability to track edits for team collaboration. Collaboration Tools 4.6 (4,382) 59.79% of 4382 reviewers that rated this feature as important or highly important Google Drive helps you work with others in real time using Docs, Sheets, and Slides. Reviewers appreciate instant updates, integrated chat, version history, and tagging. Many mention smooth teamwork across locations and integration with Google Calendar, Gmail, and other Google Workspace apps. File Sharing 4.8 (3,915) 65.01% of 3915 reviewers that rated this feature as important or highly important With this capability, you can share files or folders via links or email, set granular permissions, and collaborate in real time. Reviewers appreciate the ease, speed, and flexibility, especially for large files, and highlight integration with Gmail and secure sharing for both individuals and groups. Mobile Access 4.7 (2,556) 64.95% of 2556 reviewers that rated this feature as important or highly important Google Drive gives you seamless access to files from any mobile device, allowing uploads, downloads, editing, and sharing on the go. Users think the app is intuitive, supports offline access, and syncs instantly across devices, making remote work and collaboration much easier. Secure Data Storage 4.7 (2,723) 64.71% of 2723 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Google Drive 54 features With this aspect, you can set view, comment, or edit rights for each user or group. Reviewers indicate it’s easy to manage privacy, restrict access, and change permissions anytime. Many value the secure sharing, granular controls, and ability to track edits for team collaboration. Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server Google Drive helps you work with others in real time using Docs, Sheets, and Slides. Reviewers appreciate instant updates, integrated chat, version history, and tagging. Many mention smooth teamwork across locations and integration with Google Calendar, Gmail, and other Google Workspace apps. Leave comments and notes on documents for others to view Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content Import and export data to and from software applications Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Makes changes to document features such as text, fonts, formatting, etc. Google Drive offers generous, secure cloud storage with easy organization through folders and subfolders. Reviewers appreciate quick access from any device, reliable backup, strong search, and support for various file formats. Many mention the free 15GB plan and seamless integration with Google apps. Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Convert data into a code for security With this capability, you can share files or folders via links or email, set granular permissions, and collaborate in real time. Reviewers appreciate the ease, speed, and flexibility, especially for large files, and highlight integration with Gmail and secure sharing for both individuals and groups. Move files across different systems or networks Search for specific words or phrases within a document or database Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Communicate using messages within the system Google Drive gives you seamless access to files from any mobile device, allowing uploads, downloads, editing, and sharing on the go. Users think the app is intuitive, supports offline access, and syncs instantly across devices, making remote work and collaboration much easier. Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Manage and support multiple languages Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Plan and coordinate all the resources, costs and time needed to execute assignments Preview and make real-time changes in the web content Files and folders are updated in real-time when changes/edits are made Receive data and information in real time Access work applications remotely, for when working away from the office and/or traveling Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Edit text as needed Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (28,236) 4.6 Based on 28,236 reviews ## Pricing Value for money 4.7 (20447) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/161425/Drive/pricing/) Business Starter $7.00 Per User,Per Month It includes: - 100 Participant Video Meetings - Custom Secure Email - Essential security controls - Standard Support - AI Assistant - Digital Whiteboarding - Phishing/Spam Protection Business Standard $14.00 Per User,Per Month It includes: - 150 Participant Video Meetings - Appointment Booking Pages - Meeting Recordings - Target Audience Sharing - eSignature with Docs and PDFs - Google Workspace Migrate tool Business Plus $22.00 Per User,Per Month It includes: - 500 Participant Video Meetings + Recording - Attendance Tracking - Enhanced Security - LDAP - Vault - Endpoint Management - Privacy Protection Value for money 4.7 (20,447) 4.7 Based on 20,447 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (18451) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (18,451) 4.4 Based on 18,451 reviews ## User reviews Overall rating 4.8 Based on 28,424 reviews Filter by rating 5(22486) 4(5337) 3(542) 2(50) 1(9) Mentioned topic Sorted by most recent Rohan H. CI Engineering Manager Food Production ### "Great versatile platform all around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 1, 2026 Very good, able to use it for so many reasons, drawings, projects, photos, editing and instant access for personal and work reason. Would always use it and highly recommend it. Keep up the great work Google!!! Pros Able to access my files anytime , anywhere so I don't need to Carrie usb drives around anymore. Using it for work and personal reasons. Great for company sharing documents with different, the cost is fair for company and worth it. Cons sometimes files dont sync properly and have issues with the desktop app sometimes not working due to showing update required but after I do the update of the app, it still shows the same message. Can be a bit buggy sometimes. Support is not always as fast as you would like, most of the time it would just refer you to a guidance doc online. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Student Help Education Management ### "Great for Collaboration and Storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2026 Overall my experience has been good. The pros definitely outweigh the cons and it did not take long to get past the navigation issues I had. Pros I liked google drive because of how easy it was to use. Storing all of my files in one place makes it easy for quick access. Sharing files with others and having others share with me is good with this.. Cons Sometimes Navigating through can be a little confusing, especially when I'm trying to see just one kind of file such as a google doc vs a google slides file. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rebekah M. Bookkeeper Construction ### "I love Google Drive!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 This is the best tool for businesses or school students, it's a great way to collaborate with others and cost nothing. Pros Google Drive is such a helpful tool that I use everyday. It's super easy to use and is the best way to track and store data. Cons I wish there were a few more ways to sort documents, but everything else fits all my needs including taking notes and editing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Pradip P. Sr. Technical Associate Information Technology and Services ### "Google drive - The Secured and Most Trusted." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 My overall experience with Google drive is very satisfying as it gives user the 15 GB of free data storage limit and with security. Pros The thing which I liked the most about the Google drive is it's robust security in securing the sensitive data and trust of Google. Cons The less liked thing about the Google drive is the pricing, which I think a little extra. The pricing for the extra storage is in the higher side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jayden L. VP of Accounting Construction ### "Google drive is one of the best online data management systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Google drive has been an amazing platform for sharing and storing documents. whether it's personal files or shared documents this has been an essential platform Pros Super valuable product. Easy to use and essential for managing documents. Great for storing data whether it's note taking or shared documents that our team collaborates in creating. Cons Ocassional bugs but the google customer support team are some of the best in the world. Sometimes if you have a lot of users on at once it ocassionally lags Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR haley r. registrar Hospital & Health Care ### "Google Drive in the office" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 31, 2026 Overall, Google Drive is reliable, user-friendly, and perfect for anyone who needs a handy way to store and share files. I definitely recommend it! Pros One of the standout features is the powerful search functionality. Honestly, I can quickly find documents, PDFs, images, and even videos without having to dig through endless folders. It saves me a ton of time and frustration! I also really appreciate how the files are automatically saved and synced. Knowing that I have backups in place gives me peace of mind, especially when I'm working on important projects. Plus, the option for desktop backup is a nice touch for extra security. The integration with Docs, Sheets, and Slides makes it feel like a complete workspace. Everything I need is under one roof, which means I can work more efficiently without constantly switching between apps. Another perk is the data storage of 15 GB across Gmail and Photos. That’s a decent amount of space, and it definitely helps keep my files organized without having to worry too much about running out. Cons Keeping track of who has access to what can feel like trying to solve a puzzle with missing pieces. It’s especially tricky when it comes to external users; managing their access often turns into a tedious task. You find yourself constantly double-checking permissions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jared S. Handyman Construction ### "Google drive by Jared pt2" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 My overall experience with Google drive has been nothing short of amazing actually. I love using it on a daily basis. Pros What I like most about using Google drive is the whole concept of the app. Mainly the ability to save everything from photos to music all in one place. Cons Honestly I have nothing negative I could possibly say about Google drive. It is the number one software in its class. Truely unrivaled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EE Emre E. Chef de produit Leisure, Travel & Tourism ### "L'indispensable Google Drive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 30, 2026 Pros Par où commencer ? J’aime tout ! L’organisation des fichiers et l’accès aux dossiers sont excellents. Dans une très grande entreprise, avec une utilisation intensive, Google Drive remplit parfaitement son rôle. Cons Il faut vraiment chercher pour trouver un aspect négatif. Il manquerait peut-être une option de personnalisation permettant d’afficher uniquement l’utilisation d’un seul compte, sans rendre ces choix visibles pour les autres utilisateurs. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Ce n'était pas mon choix, j'ai changé d'entreprise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jesse Z. Software Engineer Computer Software ### "Love Ease of Use and Collaboration Focus, But Link Sharing Could Be Improved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 29, 2026 I really love Google Drive for their ease of use, ability to create various types of documents and share them with others, and the cloud based approach that allows you to access these documents from the web or on your phone. Pros I really love how you can create documents, spreadsheets, and slideshows from their built in office product suite. Additionally, I love how you upload your own files of any type such as images, videos, and text files. Finally, I love the options they provide for sharing files with others. You can share with specific people using their email addresses or turn on link sharing to share with anyone via a link. Cons I think Google Drive could improve their way of sharing documents and files with users that don't have a Google account or their organization does not use Google Workspace and uses Office 365 instead. If link sharing is not turned on, sometimes Google Drive thinks you have insufficient permissions if the email the owner entered isn't a Google account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User capo logistica Import and Export ### "pratico, veloce e indispensabile per lavorare ovunque" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2026 Pros L’interfaccia è semplice e intuitiva, quindi anche chi non è esperto riesce a usarlo senza difficoltà. Inoltre, la condivisione dei documenti è rapidissima: basta un link per collaborare in tempo reale con altre persone, ed è perfetto per lavori di gruppo o progetti. Tra i punti di forza ci sono sicuramente l’integrazione con gli altri servizi Google (Docs, Sheets, ecc.) e il salvataggio automatico, che evita di perdere il lavoro. Cons Se devo trovare un difetto, lo spazio gratuito può risultare limitato se si caricano molti file pesanti, ma nel complesso resta una delle migliori soluzioni cloud disponibili. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161425/Drive/reviews/) Popular comparisons [Google Workspace vs Google Drive](https://www.capterra.com/compare/161425-247901/Drive-vs-Google-Workspace)[Google Docs vs Google Drive](https://www.capterra.com/compare/160756-161425/Google-Docs-vs-Drive)[OneDrive vs Google Drive](https://www.capterra.com/compare/161304-161425/OneDrive-vs-Drive)[Microsoft SharePoint vs Google Drive](https://www.capterra.com/compare/1167-161425/SharePoint-vs-Drive)[Box vs Google Drive](https://www.capterra.com/compare/148766-161425/Box-vs-Drive)[Microsoft 365 vs Google Drive](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365)[Dropbox Business vs Google Drive](https://www.capterra.com/compare/143068-161425/Dropbox-Business-vs-Drive)[Microsoft Word vs Google Drive](https://www.capterra.com/compare/161425-227146/Drive-vs-Microsoft-Word)[Zoho WorkDrive vs Google Drive](https://www.capterra.com/compare/145411-161425/Zoho-vs-Drive) [Adobe Acrobat vs Google Drive](https://www.capterra.com/compare/161425-251329/Drive-vs-Adobe-Acrobat-DC)[Confluence vs Google Drive](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive)[M-Files vs Google Drive](https://www.capterra.com/compare/122215-161425/M-Files-vs-Drive)[Revver vs Google Drive](https://www.capterra.com/compare/123400-161425/revver-vs-Drive)[LibreOffice vs Google Drive](https://www.capterra.com/compare/158981-161425/LibreOffice-vs-Drive)[iCloud vs Google Drive](https://www.capterra.com/compare/161425-204717/Drive-vs-iCloud)[Firmex Virtual Data Room vs Google Drive](https://www.capterra.com/compare/131320-161425/Firmex-Virtual-Data-Rooms-vs-Drive)[Dropbox DocSend vs Google Drive](https://www.capterra.com/compare/136311-161425/DocSend-vs-Drive)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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