# Google Drive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Drive Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more.

Source: https://www.capterra.com/p/161425/Drive

---

# 

 Google Drive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Drive

## What is Google Drive?

Google Drive is a cloud-based storage platform that allows users and teams to store, access, and share files in one secure place. Flexible storage options with data loss prevention features are available. Using Google AI, this solution can identify important files, even before a user starts a search. Google Drive can recognize content, collaborators, and other file elements that may be relevant to each user. Additionally, teams can organize files in dedicated shared drives for easy and secure access.

## What is Google Drive used for?

[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 28,468 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Universal cloud file accessibility

Real-time collaborative workspace tools

Slow and limited large file management

Dependence on stable internet connectivity

Starting price

$7

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Google Drive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Drive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Drive

4.8 (28,468)

VS.

[4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting Price

$7

Per User, Per Month

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (28,344)

Ease Of Use

4.6 (28,824)

Value For Money

4.7 (20,490)

Value For Money

4.4 (20,412)

Customer Service

4.4 (18,489)

Customer Service

4.4 (18,447)

## Google Drive alternatives

[4.7 (4,191)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,901)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,542)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,677)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[View all alternatives](https://www.capterra.com/p/161425/Drive/alternatives/)

## Who uses Google Drive?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Universal cloud file accessibility

93% positive reviews out of 5209

Most users comment file access allows secure retrieval, editing, and sharing from any device, supporting remote work flexibility.

Alicia E

Full stack developer, 2 - 10 employees.

"Google Drive allows me to access my files from anywhere and collaborate easily in real time, which is essential for my work"

Slow and limited large file management

56% negative reviews out of 1384

Some reviewers indicate large file handling suffers from slow uploads, file size restrictions, and frequent errors during transfers.

Tyler B

Engineer Associate, 11 - 50 employees.

"Certain types and file sizes of the files that I tried to upload and then share on Google Drive did not work for me and for some of my other coworkers."

Real-time collaborative workspace tools

98% positive reviews out of 2707

Most users report team collaboration enables simultaneous editing, version tracking, and efficient project coordination across locations.

Samin S

Support Services Specialist, 51 - 200 employees.

"Collaboration features especially real-time editing in Docs and Sheets make group work and project management so much smoother."

Dependence on stable internet connectivity

54% negative reviews out of 1287

Some users report internet connection is required for file access, causing issues in areas with unreliable or slow networks.

Pixiang W

scientist, 51 - 200 employees.

"The offline mode sometimes is not as seamless as some competitors."

Seamless ecosystem and app integrations

94% positive reviews out of 929

Most reviewers describe integrations as effortless, connecting Google Drive with Google apps and numerous third-party platforms for workflow.

Jonathan C

Product Manager, 201 - 500 employees.

"The quick ease of use and integration between Docs, Slides, and other 3rd party applications is great."

Limited and slow customer assistance

51% negative reviews out of 338

Some reviewers feel customer support lacks responsiveness, live help options, and timely solutions for technical or account issues.

Nicholas D

Project Manager, 11 - 50 employees.

"Some of the individual programs within Google Drive, such as Sheets, can be a bit lacking in features, and customer support cannot help with the impossible."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage

4.8 (5,997)

69.48% of 5997 reviewers that rated this feature as important or highly important

Google Drive offers you generous, secure cloud storage for all file types, with easy folder organization and robust search. Reviewers appreciate the free storage, cross-device access, and reliable backup, noting it helps keep work and personal files organized and accessible anywhere.

Access Controls/Permissions

4.6 (5,532)

64.28% of 5532 reviewers that rated this feature as important or highly important

You can set who views, comments, or edits each file or folder, with options for expiration dates and easy permission changes. Reviewers appreciate the granular control, security, and flexibility, though some mention bulk permission management could be improved.

Collaboration Tools

4.6 (4,387)

59.84% of 4387 reviewers that rated this feature as important or highly important

Google Drive enables you to work in real time with others using Docs, Sheets, and Slides, with live editing, comments, and version history. Reviewers indicate these tools make teamwork efficient, support remote work, and integrate well with other Google apps.

File Sharing

4.8 (3,944)

65.29% of 3944 reviewers that rated this feature as important or highly important

With this capability, you can quickly share files or folders via links or email, choosing who can view, comment, or edit. Users think sharing is intuitive, secure, and flexible, with integration to Gmail and no file size limits, making teamwork and distribution effortless.

Mobile Access

4.7 (2,591)

65.34% of 2591 reviewers that rated this feature as important or highly important

It gives you seamless access to your files from any mobile device, letting you view, upload, edit, and share on the go. Some reviewers find mobile access convenient and user-friendly, though a few mention editing limitations and slower uploads compared to desktop.

Secure Data Storage

4.7 (2,740)

64.96% of 2740 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Google Drive 54 features

You can set who views, comments, or edits each file or folder, with options for expiration dates and easy permission changes. Reviewers appreciate the granular control, security, and flexibility, though some mention bulk permission management could be improved.

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server

Google Drive enables you to work in real time with others using Docs, Sheets, and Slides, with live editing, comments, and version history. Reviewers indicate these tools make teamwork efficient, support remote work, and integrate well with other Google apps.

Leave comments and notes on documents for others to view

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Import and export data to and from software applications

Ability to restore deleted, hidden, or lost data from an email server/system

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Makes changes to document features such as text, fonts, formatting, etc.

Google Drive offers you generous, secure cloud storage for all file types, with easy folder organization and robust search. Reviewers appreciate the free storage, cross-device access, and reliable backup, noting it helps keep work and personal files organized and accessible anywhere.

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

With this capability, you can quickly share files or folders via links or email, choosing who can view, comment, or edit. Users think sharing is intuitive, secure, and flexible, with integration to Gmail and no file size limits, making teamwork and distribution effortless.

Move files across different systems or networks

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Communicate using messages within the system

It gives you seamless access to your files from any mobile device, letting you view, upload, edit, and share on the go. Some reviewers find mobile access convenient and user-friendly, though a few mention editing limitations and slower uploads compared to desktop.

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Manage and support multiple languages

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Plan and coordinate all the resources, costs and time needed to execute assignments

Preview and make real-time changes in the web content

Files and folders are updated in real-time when changes/edits are made

Receive data and information in real time

Access work applications remotely, for when working away from the office and/or traveling

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Edit text as needed

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (28,280)

4.6

Based on 28,280 reviews

## Pricing

Value for money

4.7 (20490)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/161425/Drive/pricing/)

Business Starter

$7.00

Per User,Per Month

It includes:

-   100 Participant Video Meetings
-   Custom Secure Email
-   Essential security controls
-   Standard Support
-   AI Assistant
-   Digital Whiteboarding
-   Phishing/Spam Protection

Business Standard

$14.00

Per User,Per Month

It includes:

-   150 Participant Video Meetings
-   Appointment Booking Pages
-   Meeting Recordings
-   Target Audience Sharing
-   eSignature with Docs and PDFs
-   Google Workspace Migrate tool

Business Plus

$22.00

Per User,Per Month

It includes:

-   500 Participant Video Meetings + Recording
-   Attendance Tracking
-   Enhanced Security
-   LDAP
-   Vault
-   Endpoint Management
-   Privacy Protection

Value for money

4.7 (20,490)

4.7

Based on 20,490 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (18489)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (18,489)

4.4

Based on 18,489 reviews

## User reviews

Overall rating

4.8

Based on 28,468 reviews

Filter by rating

5(22522)

4(5344)

3(543)

2(50)

1(9)

Mentioned topic

Sorted by most recent

JL

John L.

Assistant Principal

Education Management

### "Google Drive--As Organized As You Want It!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2026

It has been excellent. I am much more organized keeping files digitally like this as opposed to trying to keep paper copies of everything.

Pros

It provides a high level of organization--as much as I am willing to put in. It's easy to store files/documents and can store a lot.

Cons

Sometimes sharing documents and keeping track of document accessibility can be confusing. Marking files as restricted in a public folder, for example.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Julie C.

Aide Soignante

Hospital & Health Care

### "Je prefère aujoud’hui iCloud "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 4, 2026

Pros

J’ai la tendance d’envoyer des fichiers de mon téléphone vers Google Drive juste pour les avoir sur mon pc de bureau et ce qui me permet aussi d’avoir un doublon. La gestion des documents et leur lecture sont aussi possibles sur Google Drive.

Cons

Il n'y a que 15 Go pour toutes les données de votre compte Google. Avec les photos, les mails et tous les documents que je télécharge ça devient vite insuffisant

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sonu P.

Systems Analyst

Consumer Goods

### "Reliable and easy-to-use cloud storage for everyday work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 2, 2026

Overall, my experience has been very positive. I’ve been using it daily for both personal and work purposes, and it has become an essential tool for file storage and collaboration. It’s reliable, easy to learn, and works well across devices. While there are a few minor drawbacks, the benefits definitely outweigh them, especially for teams or anyone who needs quick and simple access to files from anywhere.

Pros

What I like most is how easy it is to use and access files from anywhere. The integration with other Google tools like Docs, Sheets, and Gmail makes daily work very smooth. Collaboration is a big plus sharing files, setting permissions, and working in real-time with team members saves a lot of time. I also find the search feature very powerful, even when I have a lot of files stored.

Cons

Sometimes syncing can be a bit slow, especially with large files. The folder structure can also get messy if not managed properly, and it becomes hard to organize over time. Another small issue is storage the free plan fills up quickly, and upgrading can feel a bit expensive if you only need a little extra space.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kelly P.

Director of Admissions

Education Management

### "Google Drive is so helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2026

I love to use Google drive so that I know that my documents will be saved to an external source that can be accessed anywhere.

Pros

I love the reliability and ability to save documents to an external source. I love that I can access it on my phone. It is user friendly.

Cons

Sometimes, I wish it were easier to search for documents or I wish it would pull up recently added items easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Angela T.

Executive Assistant

Executive Office

### "Free Business Solutions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 1, 2026

Such a wonderful tool! I use it for both personal and business use. I've helped many small businesses over the years, and always recommend the use of Google Drive over other products for file storage.

Pros

I love the ability to upload, share, and store almost any type of file regardless of its size. It's been a game-changer.

Cons

The use of Google Drive in iOS is a little bit tricky on mobile devices and can sometimes require a bit of research in order to complete a task, but it's definitely still worth it.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Google Drive is much simpler to use and it's free. There are many more options than most standard software platforms.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reasons for choosing Google Drive

Google Drive is much simpler to use and it's free. There are many more options than most standard software platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

VINCE M.

Director of Maintenance

Hospitality

### "Great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 1, 2026

Google drive is a game changer for our business. I use it daily to cllaborate with my team and would be lost without it.

Pros

Google drive is a great product and is extremely user friendly. Very easy to share and collaborate on documents.

Cons

Not much to dislike with Google Drive. If i had to pick one thing it would be the limited free storage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Shivam N.

Digital Marketer

Marketing and Advertising

### "Google Drive is a go-to tool for Everyone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2026

Pros

I don't think Google Drive needs an introduction. It is a go-to tool for everyone who needs cloud storage, sharing links, and file management, etc.

Cons

Nothing at all, really. I mean, it's Google, I really like all its tools and apps from Drive to AdSense, Admob, YouTube, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kaleb V.

CEO

Professional Training & Coaching

### "All My Projects - Wherever I am"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2026

Pros

I work on multiple projects and documents from a variety of locations. I love the ease and convenience, security, and access I have to these projects when I'm traveling or need to work on projects across multiple devices.

Cons

I was previously limited to certain functions or by storage capacity, but with the value I was seeing, I decided to invest in the paid/professional tier. I moved my workspace to Google Drive, and it's been excellent value without the limited storage or functionality.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

I was tired of managing multiple accounts, receiving annoying marketing messages and notifications, and didn't trust the security of some of these exchanges.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

[Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reasons for choosing Google Drive

We used other sites to manage our mail servers and domains, as well as integrate with document storage and sharing. It's nice to have it centralized.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KATRINA B.

Cashier

Hospitality

### "Drive review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 30, 2026

My experience has been good I've been using this app for about 20 years now has not let me down not once

Pros

I like thqt I can save photos and files to my drive and that I can edit my files any time I need to.

Cons

I don't like that it only gives you so much storage then you can't even get any emails or anything until you'll delete stuff

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kelly M.

Content Creator Podcaster

Marketing and Advertising

### "Google Drive: Makes it easy to collaborate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 30, 2026

It's reliable, free and easy for sharing documents and files. Makes it easy to collaborate with others.

Pros

I can share documents and files with ease. It automatically saves so I don't lose my content. There's a lot of cloud storage.

Cons

Sometimes it's difficult for me to find files. Offline capability is limited. Also there are privacy concerns as with all Google products.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

I find Google Docs easier to use and most people use it. So that makes it more convenient to share files and documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161425/Drive/reviews/)

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Popular comparisons

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