# Elite Salon & Spa Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Elite Salon & Spa Management Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/16143/Elite-Salon-Spa-Management

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# 

 Elite Salon & Spa Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Elite Salon & Spa Management

## What is Elite Salon & Spa Management?

Handles Client Files, Inventory, Cash Register, Appointments, Marketing, Payroll, etc.

## What is Elite Salon & Spa Management used for?

[Medical Spa](https://www.capterra.com/medical-spa-software/)[Spa](https://www.capterra.com/spa-software/)[Salon](https://www.capterra.com/salon-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$89

Per User, Per Month

Free trial  
not available

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Do you work for Elite Salon & Spa Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.elitesoftware.com&name=Elite Salon & Spa Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Elite Salon & Spa Management

2.6 (5)

VS.

[### SunLync Select](https://www.capterra.com/p/46328/SunLync-Select/)

[3.6 (5)](https://www.capterra.com/p/46328/SunLync-Select/#reviews)

Starting Price

$89

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (5)

Ease Of Use

3.6 (5)

Value For Money

5.0 (2)

Value For Money

3.8 (4)

Customer Service

2.3 (3)

Customer Service

3.3 (4)

## Elite Salon & Spa Management alternatives

[SalonScale](https://www.capterra.com/p/181816/SalonScale/)

[0.0](https://www.capterra.com/p/181816/SalonScale/#reviews)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/181816/SalonScale/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Database

Electronic storage of stakeholder contact information

Email Marketing

Create and send email blasts/campaigns

Inventory Management

Track and manage inventory levels to maintain proper supply

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Elite Salon & Spa Management 4 features

Electronic storage of stakeholder contact information

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Manage employee salary processes, data, taxes, and records administration efficiently

Get Advice

We can help you find the software with the features you need.

Features

3.3 (3)

3.3

Based on 3 reviews

## Pricing

Value for money

5.0 (2)

Basic

$89.00

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

2.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.3 (3)

2.3

Based on 3 reviews

## User reviews

Overall rating

2.6

Based on 5 reviews

Filter by rating

5(0)

4(2)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

MK

Megan K.

Owner

Cosmetics

### "Easy to use!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 16, 2020

Pros

Easy, full use program. The reports and payroll were thorough and complete.

Cons

No online access was available so we had to be in the salon to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

System Administrator

Information Technology and Services

### "Decent salon software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 5, 2018

Pros

I used to software with my previous salon and found that it was a bit outdated unfortunately. It did however provided good tool for booking keeping track of clients and the products that they purchased and their gift cards and services. I think they could incorporate a lot more features than you were products out there have to offer.

Cons

it's not as easy to teach because it's not a very intuitive program unfortunately. Very two-dimensional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Holly B.

Owner

Consumer Services

### "Been a customer since 2000"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 4, 2017

Great customer support. Easy reports for accounting, payroll, etc.

Pros

I have used Elite Software since 2000. I would recommend the monthly lease, easy tax deduction, plus tech support. Well worth the money. Tech support has always fixed my problems & has always been absolutely fabulous to work with. Tracks just about anything you could imagine, makes running my Salon easy.

Cons

I hope they update with a texting option & maybe emailing directly from Salon program. Monthly authentication is annoying, but quite quick & easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kathleen C.

Owner

### "STOP! Look Elsewhere!"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 22, 2016

Bought this software in 2001 because it was so user-friendly. The updates stopped in 2010 and somewhere along the way 24 hour tech support stopped. They are available Monday through Friday from 9am to 5pm. What Salon and Spa do you know that is only open those hours? Our nights and Saturdays are our busiest times and of course - they are not available. Too bad, this company had a good foundation software that could have really become an industry great with some tweaking and commitment to growth. I am looking elsewhere now for new software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Brenda S.

Owner

### "I used this software for years and then the customer service went into the tank."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 22, 2015

The pros are the software is easy to manage, but obtaining help is pricey. I rented it for years and then purchased the program shortly afterwards no more tech support. The software use a key and if the key gets damaged $595! This company tried to make me buy it again for $3000 for a so-called updated version instead of abiding by the fact I had a right to the access coding for what I paid for. They refuse to give tech support or coding without charging me. Stay away from Elite Salon&Spa Management. They have two guys working tech support who care nothing about a person's business only to profit off of inconvenience. I am going with Rosy and should have left this company long time ago. A lot of people are leaving them...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)