# AuditDashboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AuditDashboard the right Document Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161432/AuditDashboard/reviews

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AuditDashboard

4.4 (32)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of AuditDashboard

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 32 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Leslie S.  
Manager, Audit and Assurance  
Accounting  
Used the software for: 1-2 years

### "Excellent tool for audits!"

May 1, 2023

5.0

Pros

Audit Dashboard is very easy to use, for both auditors and clients. It helps track the status of audits through each of the audit phases (planning, execution, and completion). It significantly reduces the number of email exchanges and eliminates the need to send out a planning letter at the beginning of the audit, as well as updated outstanding item lists throughout the audit. Comments and queries can be added to specific requests where the client is able to see what has been uploaded to avoid misunderstandings. It makes it easier to identify where the issue areas of the file are based on how many times certain requests have been returned to the client. Definitely and increase to overall audit efficiency, and it has helped many of my audits to get started earlier than anticipated as clients will start to slowly upload documents earlier on when the list is broken down into separate requests.

Cons

The hardest part about switching to a new platform for exchanging audit documents is getting everyone on board with the changeover. However, the switch was easier than expected as most clients were able to grasp how the platform works with a simple introduction email template and access to a short how-to video. We also have some clients that are paper based and do not like having to scan and upload documents, so for these particular clients, the platform is not as useful.

Review Source

Response from AuditDashboard

May 16, 2023

Leslie, thank you so much for your detailed review! We appreciate you taking the time to share your AuditDashboard experience. It is always great to hear the many ways that our clients - and their clients - find their professional lives better when using the platform. Adopting a new portal can be challenging, but we are so happy to hear that your clients are finding it easy to upload their documents with our simple, drag-and-drop Request List!

SB

Suhaidah B.  
Audit Assistant Manager  
Accounting  
Used the software for: 6-12 months

### "Helped ease PBC nightmares"

April 26, 2023

4.0

It is a good investment, though abit pricey but it has been very much useful in obtaining the requried information hassle free

Pros

With the use of audit dashboard, it has allowed our staff to access all the PBC data at one place and we do not have any more cases of lost mails/lost information etc. Clients are promptly informed when they have an existing request that is not replied to and client lead time to respond has also become shorter

Cons

I think what would be good is just like how the client is informed via email when the auditors put in a request, it wuld be good if the auditors also get a email whenever the client responds to the queries so that we can check.

Review Source

Response from AuditDashboard

May 16, 2023

Thank you so much for your review, Suhaidah! We appreciate your feedback on AuditDashboard and how it has been instrumental in making client response times quicker, and your professional life more efficient. It's truly rewarding to hear that you have already derived significant value from our platform within just a few months. Did you know that each user on AuditDashboard has the ability to customize their email notifications? You can personalize the frequency and type of notifications to your preferences. Our support team will send you an email with more information. We are committed to enhancing your experience with AuditDashboard!

KH

Kristin H.  
Shareholder  
  
Used the software for: 6-12 months

### "Nice concept but needs a little more editing to make more user friendly with more options."

September 27, 2017

3.0

Some clients enjoyed it and we are looking forward to this year when they can see all the information they sent us last year.

Pros

Ability to track the information list. Ability for client to see the information they sent us last year.

Cons

Sometimes have problems with the search. Would be helpful if client could mark as "complete" (and item would not show in their list but would still show on accountant's list) and then accounting firm could mark as "cleared" (which would be the same and the current complete.

Review Source

Response from AuditDashboard

September 29, 2017

Thanks for the review and for continually sharing your feedback Kristin! Because you raised those search issues to our Customer Success team in February we were able to fix them the same week. You are absolutely right, your clients are going to love the second year when they can see all the information they sent last year.

FR

Flordeliza R.  
Audit Manager  
Accounting  
Used the software for: 1-2 years

### "Thank you for continued support"

February 9, 2024

4.0

Pros

If we experience issues, the audit dashboard team responds to our queries right away and consistently reviews any outstanding concerns.

Cons

We have a client who complaints a lot about auditdashboard like the ease of using it. The audit is ongoing, and we will see if the client will still complaint.

Review Source

Response from AuditDashboard

February 13, 2024

Thank you for your review, Flordeliza! We're sorry to hear that one client is having issues with the platform, but we're happy that all others are finding it easy and productive to use! Someone from our team will reach out to you, as we would love to learn more about your clients' experiences and incorporate suggestions into future iterations of AuditDashboard.

NB

Nick B.  
CEO  
Accounting  
Used the software for: 2+ years

### "A must have for our team"

February 23, 2023

5.0

Fantastic overall, has been a big change for our team and our clients and has been a huge improvement to our processes

Pros

The ease of use and security for our clients is critical for our business.

Cons

The flexibility of notifications could be improved

Alternatives considered

[Caseware](https://www.capterra.com/p/129838/IDEA/)

Review Source

Response from AuditDashboard

March 3, 2023

Hi Nick, thank you for sharing your review. Your feedback helps us improve AuditDashboard and make your professional life easier, and we're happy to hear that the platform has had such a positive impact on your firm's processes!

DP

Devon P.  
Executive Assistant  
Accounting  
Used the software for: 2+ years

### "Review"

August 21, 2023

4.0

Pros

•Clients find it easy to use and organize documents within the dashboard on the different lines •User friendly •Ease of back/forth for questions or outstanding items to send through the dashboard

Cons

•Would be nice to be able to move documents if uploaded to the wrong line•Clients asking for access to last years’ and we have to open it for them

Review Source

SJ

Shaheen J.  
Managing Partner  
Management Consulting  
Used the software for: 1-2 years

### "User friendly interface and enables seamless collaboration"

June 27, 2023

5.0

Evidence collection for audits

Pros

One of the standout features of AuditDashboard is its user-friendly interface. The portal's document management system is exceptional. It enables seamless collaboration among team members by providing a centralized repository for all audit-related files. I highly recommend it to any organization seeking to enhance their auditing practices and achieve greater efficiency.

Cons

Calendar and Tasks management feature can be added.Branding for Audit Firms may be improved

Review Source

Joseph O.  
Finance & Admin Assistant  
  
Used the software for: 1-2 years

### "The audit process is very simple as you clearly know the list of all items already given to auditors"

April 17, 2018

4.0

The audit process has been made faster and systematic as the information flow between the company and our auditors is smoother

Pros

The ease with which i can access my financial information is a great advantage while using AuditDashboard. Transfer of files is also done in a professional way further making the whole process smoother.

Cons

I have experienced a little problem while doing updates with no clear indication as to when the same has been completed

Review Source

Krista H.  
Manager  
Accounting  
Used the software for: 1-2 years

### "Organizational tool for tax season!"

September 27, 2017

4.0

Better organization and tracking of the information received from clients.

Pros

I like most that we can categorize our information inquired about from the client; they can leave responses; we can mark complete.

Cons

Many of my clients (for various reasons) find the software not user friendly. They seem to upload duplicate information and would like the ability to delete .

Review Source

Response from AuditDashboard

September 28, 2017

Thanks for making the time to leave a review Krista! Both clients and professionals can delete files, our customer support team will send you a link to our knowledge base.

Brian C.  
COO  
Architecture & Planning  
Used the software for: 6-12 months

### "Easy to use"

September 27, 2017

4.0

Pros

I liked the ease of use and i think there is good security. My accountant set it up and we were able to keep track of what docs she needed.

Cons

I don't like that it constantly reminds me of missing info even when i already know that. If it could be controlled from a user end, would be better

Review Source

Response from AuditDashboard

September 29, 2017

Thanks for the glowing review Brian!

VM

Vini M.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy to learn"

September 26, 2017

4.0

Nice way to track open tasks and communicate with auditors

Pros

It's pretty easy to figure out on your own. Allows comments to be entered and attached to. Easy to upload attachments.

Cons

As a user, it would be helpful to be able to check things off as done from my side once I've uploaded the required documents or assign different flags so I can track different levels of completion versus the auditors.

Review Source

RG

Rachel G.  
Manager  
Accounting  
Used the software for: 1-2 years

### "Helps organise us and our clients"

February 23, 2023

5.0

We use this to manage client requests for audit engagements. It is very good for this purpose!

Pros

It is easy to see where an audit is at any given time. The software is also very intuitive, meaning it is easy for our clients to pick up.

Cons

Nothing - our only issues are making sure our staff are making the most of all the functionality rather than issues with audit dashboard itself.

Reason for choosing AuditDashboard

Layout, ease of use

Review Source

Response from AuditDashboard

March 3, 2023

Thank you so much for your review, Rachel! We appreciate you taking the time to share your AuditDashboard experience with us. Our clients' success is our top priority, and we are so happy to hear that AuditDashboard has been instrumental in improving your client experience!

hH

hye H.  
Accountant  
  
Used the software for: Less than 6 months

### "This enables users to have access financial data at any time "

October 10, 2017

5.0

Pros

It is easy to upload and remove documents on Audit Dashboard. Audit Dashboard allows users to access financial data at any time as long as users have access to the Internet. Conventional processes involve accessing the office, computer or network where your data is stored. This can be very inconvenient when users need to refer to data quickly. Therefore, it works great for organizations with remote employees. If you need someone to access data on your behalf, they can do so, without having to login to your personal computer. Simply grant them login information, and they can access the data with their own computer, without the need to install any software.

Cons

One essential concern is data security. When being hacked, financial data could be technically compromised. Financial data might be safer when stored locally. Audit Dashboard has too many little features. It can be difficult for first time users to use Audit Dashboard without tutorials. Training can be costly. Audit Dashboard can get slow when processing or sending or interacting with huge files. Also, things get delayed due to system errors. Therefore, it can be costly for organizations to maintain the system.

Review Source

Response from AuditDashboard

October 23, 2017

Thanks for your 5 Star review Hye. We're thrilled to hear you've found it easy to upload and remove documents on AuditDashboard! Security is extremely important here at AuditDashboard. That's why (1) data is encrypted in transit and at rest, (2) we use world class data centers with the highest physical security and; (3) we under go a SOC2 Type 2 Audit on an annual basis. If you ever have any questions about training or security, don't hesitate to ask. Our customer success team is here to help!

GP

Gary P.  
Client Advisor  
Accounting  
Used the software for: 6-12 months

### "Invaluable tool for any Professional Practice"

August 31, 2023

5.0

Pros

Easy to implement, easy for both clients and professionals to use and the perfect audit document management tool.

Cons

N/a - nothing significant to note.

Review Source

Response from AuditDashboard

September 12, 2023

Thank you for your glowing review, Gary!

DH

Daniel H.  
Accounting Manager  
Import and Export  
Used the software for: 1-2 years

### "Audit dashboard was pretty easy to use, & made it easier to see what documents we gave the auditors"

October 18, 2017

5.0

I think the biggest benefits were making sure we gave the auditors all their requested items, and being able to track more easily what we have given them and what we have still outstanding.

Pros

I like that the ease of use when it comes to tracking the documents we have given the auditors. It makes it easy to coordinate my list of outstanding items with the auditors' list of outstanding items. To me this is a good way to save time and energy.

Cons

There were documents we had uploaded that the auditors were unaware of. I'm not sure if it can be set up to email the team for documents received, or if there is an easier way for them to see what's been given. Not sure if this is a dashboard issue or an auditor user issue.

Review Source

Response from AuditDashboard

October 23, 2017

Thanks for the fantastic review Daniel! We're glad to hear that you found AuditDashboard so easy to use and that it helped you save time and energy. Automatic email notifications are easy to setup. We'll reach out to your audit team to let them know. With a click of a button they can receive an email notification each time you upload a document, leave a comment or assign a request to them.

DY

Debora Y.  
Budget and Accounting Manager  
Higher Education  
Used the software for: 1-2 years

### "Overall experience is positive"

September 26, 2017

4.0

Streamlines audit prep. Auditors are provided with everything needed.

Pros

The paperless aspect is the most important positive for me. Ease of dragging files into the dashboard is a close second.

Cons

I would like to be able to break out the balance sheet accounts and have the auditors indicate what they need for each account. I would like to be able to enter notes to the auditors if there is no information available for a certain request. I would like to have a flag for the client user to be able to indicate when I have completed a section so I can hide from my view those items that are complete.

Review Source

Response from AuditDashboard

September 28, 2017

Thanks for taking the time to leave a review and share some excellent feedback Debora. Each request list is fully custom. If you'd like to break out the balance sheet accounts speak with your CPA firm. Leaving notes for your auditors is as easy as leaving a comment. Great suggestion about hiding completed sections!

JG

Jacqueline G.  
Audit Manager  
Accounting  
Used the software for: 6-12 months

### "Audit Dashboard review from GT SLU"

June 29, 2023

4.0

Pros

It gives notification and progress of each engagement. Customer support is good.

Cons

Navigating or moving from one requested item to the next is not smooth. Hope we can just press up and down arrow and can navigate from one item to the next.

Review Source

TC

Toni C.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "AuditDashboard works well for our audit"

September 27, 2017

5.0

It is a secure and easy method of transferring and tracking PBC files from the client to the CPA firm for our annual audit. It makes the transfer of information secure and more organized.

Pros

The software makes it easy to securely share files with our CPA firm and other staff working on our annual audit. You can easily categorize the files and know what you have or what is missing. There is less back and forth between the CPA firm and the client about which documents have been sent or are still outstanding.

Review Source

Response from AuditDashboard

September 29, 2017

Thanks for your glowing review Toni!

RM

Rachel M.  
Supervisor  
Accounting  
Used the software for: Less than 6 months

### "Quick Implementation"

January 22, 2019

4.0

Our overall experience with AuditDashboard has been positive. We are particularly satisfied with the support we have received from the representative who worked with us to implement the software for a test group of engagements. He assisted with training our personnel remotely and responds timely to questions/issues. With his assistance, we successfully implemented AuditDashboard on a sample of 5-7 engagements within 4-6 weeks. MCM's mission is to help both our team and clients succeed and to provide tools to team members that ensure clients receive the best possible service. To this end, we are constantly reviewing technology advances in order to implement tools that support progressive service delivery. We have not yet completed a full cycle with AuditDashboard and therefore are still evaluating efficiencies and client feedback.

Pros

The software is easy to access and responsive to changes in users and requests. Audit personnel make changes that are seen by the client as soon as the webpage is refreshed.

Cons

Users are set up under a different section from the request list and must be added to the engagement as a second step. In addition, the email invitation to a new user is not sent automatically, which can cause a delay if the invitation is not manually initiated.

Review Source

MR

Michele R.  
Staff Accountant  
  
Used the software for: 1-2 years

### "We were able to upload almost everything for the authors to review beforehand. Perfect!!"

September 26, 2017

5.0

Pros

Ability to assign different people with deliverables Upload and delete multiple items at once Ability to have essentially bullet points Your data is date stamped You can see new and completed request easily

Cons

I couldn't tell when or if the end user actually accessed my data The only thing I actually hated was the pesky email notifications that items were still pending or incomplete. (I already know, I'm working on it.)

Review Source

Response from AuditDashboard

September 28, 2017

Thanks for taking the time to share a review Michele! If you're finding the email notifications disruptive, you can turn them off anytime. Changing notification type and frequency is really easy, just log-in and navigate to setting in the top right hand corner.

HH

Heather H.  
Senior Accountant  
  
Used the software for: Less than 6 months

### "Great! Easy to use!"

October 2, 2017

5.0

It's secure and easy to use.

Pros

I enjoy the commenting function a lot. I like the filtering available and how you can complete items and mark them important.

Cons

I wish there was a way to access prior years after rolling forward. I also always have a hard time remembering how to add a user in our office to an engagement.

Review Source

Response from AuditDashboard

October 4, 2017

Thanks for the glowing review Heather! It's great to hear you're taking advantage of the functionality to mark requests as important. After completing an engagement in AuditDashboard it is really easy to roll them forward and access prior engagements. Both Professionals and Clients love this because it makes it easy to update what was previously provided. If you want a hand rolling your first engagement forward don't hesitate to each out to our Customer Success team. They're almost always available to help!

KB

Kim B.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Very helpful when sending a large document"

September 26, 2017

4.0

Look up a submitted items any time without going through multiple emails.

Pros

Uploading documents without worrying if the attachments going through or not since you can see and verify them immediately.

Cons

At first I had a hard time register / logging in and found it a little unfriendly when searching for an item, but I get used to it now.

Review Source

TJ

Tiffany J.  
Senior Accountant  
Education Management  
Used the software for: 1-2 years

### "User friendly and easy to get set up."

September 26, 2017

4.0

It was just easy for everyone to use and not much training needed to go in using the software.

Pros

I liked simplistic layout and how user friendly the site is. It was so easy to navigate and set up to get started.

Cons

I couldn't figure how to remove a file if it was placed in the wrong folder. Didn't find a solution in the help categories.

Review Source

Response from AuditDashboard

September 28, 2017

Thanks for taking the time to leave a review and share your feedback Tiffany. Excellent suggestion. Our customer success team has just added an article in our Knowledge Base about deleting files.

JD

Jordan D.  
Controller  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simple and easy from a client standpoint. Very straight forward. "

September 26, 2017

4.0

Pros

Easily upload hundreds of papers to our auditors. Easy to use on the user end. Nothing too complex.

Cons

I could not find the right function to "click" an item to be done. I had to simply write in each title what was completed.

Review Source

Response from AuditDashboard

September 29, 2017

Thanks for making time to share a review Jordan. Loved hearing that you found AuditDashboard simple, easy and straight forward from your standpoint. Your point about marking a request as done is well taken and something our team is really focused on at the moment. Thanks for sharing your feedback!

CE

Christopher E.  
VP Controller  
Hospital & Health Care  
Used the software for: 1-2 years

### "AuditDashboard is so easy to use. You just upload, review stuff and make corrections with ease."

September 26, 2017

5.0

The ability to share documents right from my PC without copying and postage charge.

Pros

How easy one can post stuff from PC to Dashboard. Just remember user name and password, you can work with any computer fro m any location with internet connection.

Cons

Nothing, except to remember password! Indexing and finding stuff can be a little tricky. Placing some of the menu items in easy format can increase better use.

Review Source

Response from AuditDashboard

September 29, 2017

Thanks for sharing your feedback Christopher!

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