Inkling Systems


4.5 / 5
3 reviews

Who Uses This Software?

We best serve enterprises in Retail, although the solution is applicable to Hospitality, Transportation, or any company that has a large Deskless Workforce with a Field Management hierarchy in place.

Average Ratings

3 Reviews

  • 4.5 / 5

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Inkling Systems
  • Founded 2009
  • United States

About Inkling

Inkling is a mobile-first enablement platform for deskless workers. Secure and scalable, Inkling connects distributed workforces via mobile for an upgrade to both labor productivity and the customer experience. Inkling improves coordination, efficiency, and execution at every level with group messaging and task management for field employees and managers, real-time notices and instructions from headquarters, and instant feedback on status and issues.

Inkling Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking
  • Automatic Re-ordering
  • Commission Management
  • Construction Tracker
  • Franchise Intranet
  • Job Scheduling
  • Online Store
  • Website Manager
  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Inkling Reviews Recently Reviewed!

Inkling is a great, interactive Onboarding Tool

Jul 08, 2019

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not

Pros: Inkling has many different formatting options so that we can create our InkDocs to our company standards. It is easy to create multiple projects and then to distribute amongst our different departments (Sales & CS). I find it easy to use the distribution rules when adding users to projects. I like how interactive Inkling can be when it comes to user content (quizzes, multiple choice, buttons, etc.). Inkling makes learning fun and interesting!

The customer service is excellent! Our rep is always easy to connect with and will work internally to handle our requests in a timely manner. Our rep is also eager to show us new features that might be beneficial, which we appreciate!

Cons: At times it is difficult to edit content. We often want to copy information from one project to another and I find myself having to go into the coding of the project in order to do so. There is a lot of room for error when working in coding as opposed to just being able to copy and paste material.

We used to have issues with user content (fill in the blanks) not saving, which has since been resolved!

Convenient to have Textbooks on Cellphone

May 20, 2019

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not

Pros: I'm able to download my entire textbook on my cellphone. Some of the chapters are free when you download the book. Because I only have to download the chapters I need instead the entire book. It's cheaper versus buying an entire book or ebook online.

Cons: Navigating from page to page can be difficult at times because a back tab isn't visible. The content page isn't visible when you open the app but instead the latest chapter you purchased is visible. That can be problematic when trying to navigate between chapters you purchased for the book.

Overall: The convenience of a customized ebook with chapters I can purchase is great for students who need to budget against high tuition costs.

Online Textbook?

Feb 18, 2018

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not

Pros: Easy to Navigate, Allows for display of multiple media types, Allows for easy updates to fix bugs, Downloading files is counter intuitive

Cons: Does not provide all the tools that teachers would appreciate. For example it allows for quizzes/practice problems but has no way to report results. Does not allow customization