Who Uses This Software?

GoldCare proudly supports Home Care, Community Support , LTC, Retirement Homes, Children & Rehabilitation Services, Health Authorities, First Nations Services, Disability Services, & Veterans Services


Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • GoldCare
  • www.mygoldcare.com/
  • Canada

About GoldCare

GoldCare is the ONLY software provider that offers a complete, end-to-end solution for both the Home & Community Care and the Long Term Care sectors: from client, staff, volunteer and clinical management, to scheduling, family & worker portals, mobile workforce support, reporting, and back-office financials with payroll, weve got you covered!


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GoldCare Features

  • Admissions Management
  • Billing & Invoicing
  • Care Planning
  • Event / Activities Planning
  • Incident Management
  • Marketing / Lead Management
  • Meal / Nutrition Management
  • Medication Tracking
  • Staff Management
  • Work Order Management

Vendor has not completed this information.


GoldCare Reviews Recently Reviewed!


Great Client database software for Community Clients

Oct 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Goldcare allows me to track all our clients and waitlists, for multiple Programs, in a customizable format. The client workspaces/dashboards can also be customized based on user security levels and/or program needs. The system can be used for staff appointments/payroll as well as client attendance and invoicing if that is something you require. The support team are responsive and knowledgeable.

Cons: The reporting piece of the system is complicated initially. Someone has to know the dictionary items and tables in order to build out your reports. Once that is completed - running the reports is easy.

Overall: Using Goldcare has allowed us to streamline client ADT, improve noting and time tracking for visits and attendance (previously completed in Excel). We are able to generate reports for mandated reporting as well as for future planning/improvements.

Client management software and more

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrated processes, one access to organizational information. Ability to expand and customize the use of the software as per organizational needs. Ability to create forms and use them for trending and reporting purposes.

Workspaces for users customized to their process and tasks.

Cons: Training needs to be customized as organization uses customized processes and modules. So no one cut training module available, manuals need to be updated within organization itself.

Overall: Great implementation team, that looks and reviews company processes so the software is customized from beginning to organization and from the beginning the improvements and changes are identified to support change management.

Continuous support from goldcare technicians.

Good and not so good

Sep 27, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: excellent clinical tool, very comprehensive client medical record.

Cons: getting data reports from MYORS that I can quickly use without downloading to excel and manipulating data -this can be very time consuming. appears to have a lot of functions that the vendor does not do well at rolling out so that users know they exist and understand how they use them. not confident that it provides the security it needs

Userfriendly

Sep 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that there are so many options and abilities to adapt it to "our" business. I love that we can adapt our tables and create our own reports from the beginning and that we are not left with only canned reports.

Cons: Some limitations/differences from one data base to the other. Access to employee information on mobility.

Overall: We have been with GoldCare for many years and I like being treated like a family.

Goldcare software

Oct 31, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the data that is mined within the software.

I like most of the scheduling features.

Cons: Slows down due to internet speeds.

Doesn't auto save when disrupted.

Limited auditing and reporting features.

Date interface.

GoldCare Review

Sep 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clinical documentation for residential care, ability to move closer to a paperless system

Cons: our technical limitations in obtaining upgrades

Overall: correct data submissions to CIHI. The awesome support from the GoldCare team

GC

Oct 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The many features it offers and different portals.

Cons: i do not like how it doesn't work well with wifi- I am constantly getting performance complaints from our satellite locations.

Overall: Good customer service.

GoldCare Review

Sep 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Being able to use the data to report on our services

Cons: Limitations with the ability to Audit our records

The gold standard in home health care

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: My favorite thing about GoldCare in my role with my organization is how easy it is to generate and customize reports. I can then send the excel document to someone who is much better with data than I am!

Cons: The synching of data from home care nurses to the goldcare system is confusing for non technical staff.