Submittable

5 / 5 25 reviews

Who Uses This Software?

Colleges, private schools, universities, education foundations, and higher education organizations.


Average Ratings

25 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,000.00/year
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Submittable
  • www.submittable.com/home
  • Founded 2010
  • United States

About Submittable

Submittable is a web-based platform for organizations to simplify and automate the process for accepting scholarship applications. Applicants will easily be able enter applications and associated files online, with forms you customize to your process. Collaborate easily with your team and deliver a better applicant experience, from one secure, centralized portal. More than 4,000 organizations streamline their application and submission processes with Submittable.


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Submittable Features

  • Applicant Management
  • Applicant Portal
  • Commenting / Notes
  • Customizable Forms
  • Interview Management
  • Recommendations Management
  • Reviewer Management
  • Scoring
  • White Label

Submittable Reviews Recently Reviewed!

Submittable is highly convenient and useful to us.

Nov 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It organizes our submissions effectively, allows us to share them with staff, and takes the headache out of collecting submission fees.

Cons: It's a little pricey...but worth it in the long run. New staffers sometimes have a little trouble getting started with it.

Site is easy to navigate for submitters and organizations.

Oct 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and the style of the of the site is easy on the eyes. I know where to go to find what I need as both a submitter and administrator for my organization and that simplicity is a key factor in always wanting to use this site.

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I edit a literary journal and we've used it for 3 years now.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's the standard and most familiar for writers, which was the initial reason I chose it. But what sold me was the truly outstanding customer support. From talking me through the set-up to dealing with submitters who get confused with all technology, with any aspect of using the software, they are prompt, polite, and efficient problem solvers. No other company I deal with in any aspect of my life has customer service this good.

Submittable is user-friendly, and never lets us down!

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Submittable is simple to use and understand, and has a great knowledge base for any questions that come up.

Cons: The only thing that could make Submittable more appealing as a customer is if it were free. The limited/basic package for a small non-profit literary magazine is reasonable, however, and payment plans are available.

Overall: Increased submissions to our literary journal; ease of tracking, reviewing, and responding to our submitters. Friendly service, social media exposure.

The submission system simply works great and the transition went smoothly for us & for our writers.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Using it is very straightforward and it is thoroughly reliable. We never have to worry if the system is "up" because it always is.

Overall: All of our past issues were beautifully addressed via multiple reading tabs and add-on orders.

Excellent customer service and support! Very responsive to all my questions and those of applicants.

Oct 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Makes my job so much easier. All our evaluators can see all the applicants' materials at the same time and the evaluators can all see each others' questions in real time. It enables our meetings to be more focused to have this central platform. The applicants like it too and find Submittable very responsive as well.

Cons: There are limitations about how to set up the application and reporting. Also I'd love to add an Exel template but that is an additional fee monthly which is too pricey for my organization (and seems rather pricey in general).

Submittable is the Best

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Clean, efficient interface. Great customer service. Excellent outreach to the customer base. I have used Submittable for years now and almost no problems. The once or twice that I did have a problem, I reached out and they solved it within half-a-day.

Overall: Much greater efficiency and tracking ability

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It provides me with all necessary services as a submitter. It provides all I require as an editor.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Submittable is convenient. As a submitter, it provides efficient mechanisms for making submissions and efficient tracking of those submissions. As an editor, it provides me with notices and updates to allow me to process submissions quickly and efficiently. Submittable is practical. As a submitter, a single page allows me to keep track of active submissions to several publications. As an editor, the features for reaction and response to submitters makes my job much easier. Submittable is uncomplicated, easily used, and easy to understand. As a submitter, these qualities make submissions tracking manageable. Submittable is used widely enough to be familiar to virtually all writers and artists who submit work for publication.

Cons: Our current package allows only 5 of our team members to have access to submissions. I could wish for more relaxed limits in that regard.

We have used Submittable since 2010 and have been extremely happy with it.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's very intuitive, widely used in our industry (manuscript submissions), and the customer support team is very responsive.

Overall: We're able to receive manuscript submissions from all over the world, keep them organized, share them with our team, and respond to writers quickly and efficiently.

The people who work at Submittable are knowledgeable, good-natured, and GENUINELY helpful.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Submittable can handle so many different document types that we never could ourselves. They listen when we have suggestions/requests. Everything can be tracked - no more lost manuscripts! They've made it possible for us to offer books at the same time someone makes a submission, a great option for us. And they can issue refunds with ease.

Cons: Searches (especially across a lot of categories) sometimes are a bit slow, but we do have a LOT of categories and a LOT of submissions for the software to sort through. We're so glad to have Submittable, a respectable and caring group that has the ability to keep up with technology challenges so we can do the work we love doing.

Overall: Submittable WORKS, and their customer support is unbeatable!

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We've been using it almost since its inception. It's saved our sanity.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The versatility of Submitable matches any production schedule or style. Before using Submitable we often lost submissions, mis-categorized them and generally acted as if we were completely lost. It's been a godsend.

Cons: I can't really say I don't like anything. If I could change one thing I'd like to be able to mark all accepted stories and download them as one big zip document OR stack the submissions up for automatic download. It's a want not a need.

Overall: Submitable kept us from loosing our minds. Before using this product we often lost submissions, relying on our editors own, made up, system.

Not entirely intuitive, but doable for digital immigrants. "Chat" folks are responsive & helpful.

Oct 05, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: It works VERY well for receiving, tracking, reviewing literary submissions. So organized. Helps our statewide editorial team stay connected for working and communicating. Tutorial and articles are helpful tools when setting this up.

Cons: "Up ad running in 15 minutes"? Not likely. Big down side, is that it is EXPENSIVE for non profits, despite the discount. Monthly plans ding you bigtime for signer and submission allotments. We use Premium plan, the next step up is a GIANT leap up in price but also benefits. But we cannot afford that. I would like to see a product for bonafide all-volunteer non-profits with small budgets. Arts organziations are struggling these days.

Overall: Ease of receiving submissions, as opposed to the manual email system we had in place. Also the ability to link donations as an option when paying. It's a timesaver in processing submissions that allows us to get right to the content, rather than shuffling emails back and forth to our editors.

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I love using Submittable!

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: My favorite thing about Submittable is how it compiles all the information I need to pitch a book in one place. It makes it so much easier to stay organized and do my job.

Cons: I wish I could edit some of the fields in the submission form to require a certain type of answer. For example, "N/A" or even a blank space is a common response to questions I need to be answered.

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Submittable has made our publishing experience enjoyable, rather than laborious.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its ease of use makes it a joy to work with: it's a clearinghouse, a reply tool, and an organizational tool all in one.

Cons: As it has in the past two years, I'm sure it will continue to improve it's functionality in a few of its features. For example, I'd like our readers/editors to be able to receive submissions immediately instead of me having to assign everything, but remain on a blind level, and also not be able to decline the work, just leave notes as they currently can.

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We've used Submittable from the early days of its inception and absolutely love it.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is intuitive and saves us tons of time. Customer support is always there quickly when we need something or have a question. We literally could not run our journal without it. It allows me to manage a large and complex team and hundreds of submissions at a time in pretty simple form.

Cons: Trying to view and work with the submission on the iPad is a little more clunky than I would like, but not a show stopper. I mostly use the desktop.

Overall: Efficiency

Submittable is always there and always ready, everything exactly as I left it.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have many hundreds of ideas to make literature a better place, but before Submittable I was always bogged down by logistics. Not only was the world not ready for me--I also wasn't ready for the world. As multi-point to one point organizational tool it is indispensable to me. I have hours more in my day to dream, and now with two interns, everyone better watch out.

This has been incredibly easy to use and has saved me an enormous amount of time with our submission

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The most useful features for our purposes are the team member blind features. These allow us to track and filter our submissions without sharing that with our team of readers.

Cons: There are a couple of features that make our customized cover page a little clumsy. Particularly the Radio list will show True or False instead of Yes or No when I use it. I have discussed this with your support staff and they are aware of it.

Overall: Enormous time savings and easy ability to share with team members at a variety of levels.

Pretty flexible software that has great features for the price.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Moved our scholarship applications completely online. Able to have reference letters uploaded directly to the system. Almost all elements (uploaded transcripts, etc.) are available to view within the system -- no additional software needed.

Really like the "design your own review" option.

Cons: Letters of reference require a .pdf or .doc software to open/read, where other files are view-able from within the system. *I have seen that they are hoping to incorporate the within system view for the letters at some future point.

There are a few things that I wish were easier. A couple of the fields are hard to view as you create an application, and don't offer as much word processing options as I would like--but that's being a little picky.

Overall: Easy to use. Removes the need to copy applications for committee review.

Absolutely fantastic

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The organisational aspect is a life saver. All our subs in one place, easily seen and a very easy interface. Using submittable gives you an edge. Creatives know that Submittable is used by the very best who will pay a bit extra for a superb, efficient, friendly and professional service. Customer Service is exemplary. Always get back to you quickly and nothing is ever too much for them. Thank you!

Cons: Not really a con but a nitpick. Trying to find the 'send to kindle' button was a bit of a challenge but really good service when used.

Overall: Too many to count!

Straightforward and easy to use. Takes a lot of stress out of the process of gathering submissions.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Plug and play, and pretty intuitive. It seems to have options for everything we need, and we haven't gotten any negative feedback for ease of use from submitters, which gives good peace of mind.

Cons: Cost could be somewhat prohibitive. Haven't gotten into the review of submissions process yet, so not sure how it functions at the moment.

Overall: Everything is one place-- payment, photos, info.

Vendor Response

by Submittable on July 25, 2017

Thanks for your kind words, Stacy. We're so pleased it's been easy for Gray Magazine to hit the ground running with Submittable.

Submittable is flexible, convenient, and easy to use.

Jul 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As someone who submits work, I love the simplicity of the platform and the way it tracks my submissions for me.

Cons: I've also used Submittable to create a platform for submissions. Finding one's way through the layout isn't quite as intuitive as one might hope, but the customer service staff is excellent and answered any of my questions right away.

Vendor Response

by Submittable on July 25, 2017

Thanks for your comments, Autumn. Our Customer Success team takes great pride in helping partners get started. Please feel free to send us any suggestions you have for improving the layout--we're always updating.

We recently used Submittable for our annual portfolio review for an art group. It is a good system.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use for both artists ,administrators and jurors. The system was very easy to preview artists images, and everyone like the simplicity of voting thumbs up or thumbs down. It was also nice having maybe for undecided votes, and being able to change your vote after scoring was also a plus.

Cons: Difficulty getting jurors logged in for the first time. Specifically, individuals had to call in for assistance and have a password sent to them via E-mail.

Overall: An easier system to review and we had a significant saving over another large company.

I administer an annual international photo competition for a non-profit conservation organization.

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Clean interface, flexible ways to sort submissions and tag them, and all actions and communications are logged by the system. Being able to customize the messages for various interactions with submitters is helpful. As our competition expands I expect to use the team functionality more. The Gallery function is an appealing way to display photos and allow the public to vote.

Cons: My primary difficulty is that entries cannot be sorted or tagged individually; i.e., when you tag a photo, the tag applies to the entire submission, not just a single photo. Since my competition allows up to 8 photos per submission, I have to sort in other ways after downloading the entries, which is a bit time-consuming but not a deal-breaker.
The login requirement for voting in the Gallery view has a dampening effect; also, there's no instruction telling viewers to click on a photo to enlarge the view. Gallery sorting tools would be a welcome function as well. Gallery View has a lot of potential and I'm curious to see how Submittable's developers change it in the future.

Overall: Submittable helps me receive and track hundreds of photography submissions from users around the world, and makes collecting payments effortless. The staff is helpful and quick to reply to my queries.

The perfect online contest platform for One Montana's statewide business pitch contest for students

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We found it very easy to adapt/program Submittable to fit our specific needs. With the extensive online help library and a quick-response technical support team, answers to our questions were never more than a few minutes away. Additionally, neither those high school students who submitted entries to our business pitch contest nor our panel of judges who used an online rubric to evaluate submissions reported any difficulties.

Outstanding attentiveness to our contest timeline... When a couple students figured out that an email verification flaw existed with the Gallery View/Public Voting feature, they were able to submit hundreds of phony votes for their entry. As soon as the good folks at Submittable were alerted to the problem, they worked quickly (during the peak Christmas holiday season) to create a validation protocol that got voting for our Peoples' Choice Award back on track. We applaud the Submittable team for their effort on our behalf.

Vendor Response

by Submittable on July 25, 2017

Thanks, Jim. We love hearing the word 'perfect' from our partners!

Thank you Submittable

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, and can be used very broadly. Great customer service. Great design. Feature rich.

Cons: Managing other users and exporting info can be better.

Overall: I seriously don't know how we functioned before having Submittable. We host festivals throughout the country bringing together art, music and wellness. This requires having submission forms for all 3, plus a number of others, including an Art Auction. Submittable became the solution that we didn't even know we needed. The Art Auction is just the latest example of something that we have done in the past but finally realized Submittable was the best method.

But it was their customer support that was the key. It was through discussing our needs with them that we were able to go forward. As we began using the system, they were always there to answer questions, provide an answer and take our feedback, which then resulted in changes that made for a better experience.

I find that they are still just an email away. This is rare, but is why I am here writing this now. As the Technical Director for O+, I am always looking for that technological answer, but I am also always weary as often new tech can go unused, can be un-user-friendly, can be daunting to learn, etc. which then makes it actually the wrong answer. Submittable is maybe the best example I can give to how tech can really be just the right thing.

Thank you.

Recommendations to other buyers: If you need a submission form - get it.