# Centralpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Centralpoint the right Knowledge Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161470/Centralpoint/reviews

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Centralpoint

4.6 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Centralpoint

Ease of use

4.2

Customer Service

4.7

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mas Adiana M.  
Oracle Database Administrator  
Financial Services  
Used the software for: 6-12 months

### "Centralized data on one point"

April 8, 2022

4.0

Pros

It has an easy and simple solution to channel all the data from various outside offices that we have into one data warehouse. All our data and document can be distributed easily and securely with it.

Cons

It is a complex software that need an expert to manage and setting it up.

Review Source

FB

Frank B.  
Application and Database Administrator  
Automotive  
Used the software for: 2+ years

### "Easy to use robust website solution that scales."

December 7, 2018

5.0

We have several self-hosted web sites that run on CentralPoint and are very happy with them. The Audience role is a powerful tool once we learned how to use it. They helped us set up the synchronization from development => user acceptance => production even though they are on different machines.

Pros

Pros: We have been using Central Point for several years. It works very well out of the box, but it can be customized to meet your needs. There is excellent support from the vendor. They are constantly helping us get maximum benefit from the system. We connect to both DB2 and MS/SQL databases with no problem. Their code is well maintained - they push updates on a regular basis that increases functionality.

Cons

You have to be organized in order to use the system to its fullest potential. It took us a while to figure that out.

Review Source

AF

Austin F.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Use it again"

May 21, 2025

4.0

Overall I had a positive experience and I felt that the site did a lot of the work for me. I would choose to use this again.

Pros

It’s a solid product with tons of features. It can handle multiple affiliates efficiently and requires fewer resources to operate.

Cons

I did not like the OxyCon issue tracking system, it seemed a little clunky for lack of better term. A

Review Source

PM

Peter M.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent Platform for Multi-Hospital System"

December 18, 2018

5.0

We are very happy with the CentralPoint product and investigating moving our intranet from SharePoint to the platform.

Pros

CentralPoint is a very solid product with extensive features and modules. The system allows us to handle multiple affiliates or audiences on a single platform and as a result we require fewer resources to support our websites. Although CentralPoint has many options for basic department end users it is very easy to create logins and train how to update their specific pages. Support is excellent and Oxcyon provides an issue tracking system. We are a large healthcare system with many requests. All are answered and resolved quickly. I can think of nothing we have asked for that has not been accommodated.

Cons

There are many features which can be overwhelming. Certain modules need to be modernized and made easier for the user.

Review Source

GA

Greg A.  
Media/Communication Specialist  
  
Used the software for: 2+ years

### "CentralPoint has pretty much every feature you could want for a website."

January 19, 2018

4.0

We have both our public site and our intranet on CentralPoint, and the consistency between them and the ability to carve out individual audiences and roles is great.

Pros

A lot of pre-established modules for specific functions that can be customized as needed. It's nice to be able to take advantage of upgrades or programming that benefit numerous clients and that the options and programming evolve with the industry trends.

Cons

While I find CentralPoint pretty user-friendly, I can see how some individuals without much experience in managing web content could struggle some with making their own customizations or building certain types of content.

Review Source

VR

Verified Reviewer  
IT Manager  
Consumer Goods  
Used the software for: 2+ years

### "One Central Point"

December 10, 2018

5.0

Pros

Centralpoint has a ton of pre-built features and is able to source data from many different locations. The search is quick and can be used to filter data sets.

Cons

It can be overwhelming since there are so many different modules.

Review Source

BT

Brice T.  
Strategic marketing officer  
Banking  
Used the software for: 1-2 years

### "Centralpoint"

December 18, 2022

5.0

Pros

Centralpoint has a lot of nice and interesting features and modules in large number we have the possibility to manage several audiences on a single platform

Cons

I think that the modules and some features need to be improved and modernized

Review Source

TB

Tina B.  
Executive Secretary  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Complete office solution"

September 13, 2017

5.0

Pros

Centralpoint incorporates everything electronically: our website, our documents, workflow, etc. We are still in the design/setup phase, but everyone there has been so accommodating with everything that we ask.

Review Source

JP

Joseph P.  
Business Development Manager  
Chemicals  
Used the software for: Less than 6 months

### "Joe P. - Pressure sensitive tape manufacturing"

January 9, 2017

4.0

We have been working with Centralpoint for several years. We find the ease of use in presenting hundreds of products with comparative technical details and supporting publications places our company as one of the most responsive in our industry. The system enables engineers and purchasing clients to select Adchem over its much larger competitors.

Pros

Ability to add and link technical documentation to products, applications, markets, technical support information maintaining continuity

Cons

Periodic system updates

Review Source

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