# Stackla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Stackla the right Brand Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161483/Stackla/reviews --- Stackla 4.3 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Stackla Ease of use 4.0 Customer Service 4.2 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Courtney C. Staff Writer, TheBoot.com Entertainment Used the software for: Less than 6 months ### "User Generated Content" July 25, 2019 4.0 I like being able to see what our customers capture while on property. I like that Stackla makes it easy to integrate user generated content into my social plan and share those posts on our website. Pros I love that all of my user generated content is pulled to one central location. I can push the posts that I like to our website. Cons It takes a lot of clicking to get to the "title" portion where you actually see the user generated content. Once there it gets easier to navigate. Review Source VR Verified Reviewer Digital Communications Manager Education Management Used the software for: 2+ years ### "Best UGC platform I've seen" April 1, 2021 4.0 Very positive overall. Stackla is now a core tool for our BAU. Pros It specialises in UGC and does everything you need in that space. Do if you have a strategic need to develop and run UGC campaigns you can be confident it will support you tactically. Powerful tools to capture, curate and present back UGC across multiple touch points. Cons Can be complex to use and a bit of a learning curve is required to get to grips with the lexicon. It's also easy to make mistakes when configuring filters and widgets. Reason for choosing Stackla It was by far the most capable product at the time. It was also key that it could support delivery of UGC through our owned channels. Review Source AA Athar A. Head of Social and Digital Activation Non-Profit Organization Management Used the software for: 2+ years ### "Stackla" April 9, 2021 3.0 Stackla is a good tool for our needs and over the years I have built a strong relationship with them but feel that the product improvements come too slowly. Pros The widgets are great and the influencer management tool is a brilliant addition. Cons The platform isn't very intuitive and setting up new terms and filters etc could be a bit simpler. Review Source VR Verified Reviewer Director of Digital Marketing Hospitality Used the software for: 1-2 years ### "Great when it works" February 25, 2020 5.0 It was great until it stopped working because Stackla was violating Facebook’s terms of service. Pros Stackla was our go-to for aggregating user-generated content for over a year. Once set up, the interface was easy to use and allowed our team to easily acquire rights to Instagram images to reuse in our digital marketing. It also archived all of our permissions so we could easily reference them. Cons Our biggest downside of using Stackla was that the platform was cut off for about a month from the Instagram API because Stackla had violated Facebook’s terms of service. For how much we use UGC, we could not afford to work with a vendor that could go offline for such large periods of time. We ended up switching to another company. Review Source CF Ciara F. Marketing Community Manager Hospitality Used the software for: 2+ years ### "Easily collate and share UGC" April 13, 2021 5.0 Pros Easy to use once set up. Traffic light system is useful. Cons Terminology not user-friendly for users especially new marketing interns. Updated filter views not fit-for-purpose as it also shows disabled & queued content so have to return to content section. Having to go back to 'Terms' to edit a search. Would be much easier to edit the search within the content moderation section as soon as you noticed that the search term might need updating or tweaking. Shop-spots and other tagging features require a lot of admin work & it's not usually possible to dedicate chunks of time and resources to this with a small team. Review Source VR Verified Reviewer Graduate Assistant Higher Education Used the software for: Less than 6 months ### "Easy to use " October 18, 2018 4.0 Stackla has made it easy to share awesome content straight to my website or business tvs. Pros I like this software because it allows me to filter the social media posts that show up on my website using my hashtag. Cons Every once in a while it will freeze if I am going through posts too​ quick and I will have to go back and redo them all! Review Source Scott B. Marketing Specialist Hospitality Used the software for: Less than 6 months ### "Good for User Generated Content, Some Implementation Struggles" November 18, 2019 4.0 Pretty good. Easy to use, very user friendly.  Pros Stackla makes it very easy to look at user generated content. All content is automatically collected and you are able to approve or reject content based on what you are looking for. Stackla will also tell you if it thinks that the sentiment of the post is good or bad. User friendly and nice looking platform. Cons Recently this program ran into a problem with gathering content from Facebook and Instagram. Not too sure what happened, but that hindered our ability to gather pictures and content. Review Source CW Claude W. Account Director Marketing and Advertising Used the software for: I used a free trial ### "Smart Content Curation through machine learning" April 8, 2018 5.0 Pros Stackla is great at aggregating the best social content. Part of a next generation content management suite of platforms now on the market, Stackla is driving content curation through machine learning. As a medium and large business, you can categorise content to create a UGC library. It's great for hyper-personalisation and engagement tracking. Cons I think the idea is great, the industry is still behind. Stackla is leading in travel and tourism, but does not have a strong presence in other industries such as retail. Review Source Similar Products Featured