Talkwalker

Talkwalker

4 / 5 2 reviews

Who Uses This Software?

SMBs, large enterprises, agencies


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Talkwalker
  • www.talkwalker.com
  • Founded 2009
  • Luxembourg

About Talkwalker

Talkwalker is one of world's leading social data intelligence companies helping enterprises and agencies use social data to protect their brand and online reputation. Talkwalkers state of the art software monitors and analyzes online conversations on social networks, news websites, blogs, forums and more in real time. Clients can manage all aspects of their online reputation, track issues and receive custom alerts to proactively defuse crisis signals.


Talkwalker Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Talkwalker Reviews Recently Reviewed!

Great product

Jan 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Talkwalker works flawlessly and enables anyone to get relevant insights at a glance. The software is really user-friendly, and has many settings that can be finely customized. The monitoring is good and accurate (almost all online media types are supported, as well as print and broadcast). Reports and dashboards are easy to made and easy to share (via email on a scheduled basis for instance), every type of data (charts, publications etc) can be exported in various formats (csv, ppt, xls etc.). or even embedded on other platforms (via json, xml, rss feed...). This is useful to do further analysis on the data collected. Alerts work well, which is very valuable when doing crisis communication. Besides, new features are added regularly and customer support is great. I would totally recommend it.

Very Good tool

Jan 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Talkwalker is a very fast Social Media Monitoring tool, combining multiples Social Media Channels in the same feature. It captures an amazing amount of mentions available on the World Wide Web