--- title: "Lumen by Talkwalker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lumen by Talkwalker Software - reviews, pricing plans, popular comparisons to other Social Media Analytics Tools products and more." source_url: "https://www.capterra.com/p/161487/Talkwalker/" page_type: "product" language: "en" --- # Lumen by Talkwalker Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lumen by Talkwalker ## What is Lumen by Talkwalker? Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes. Lumen is part of Hootsuite Social OS, the AI-first operating system for everything social — giving teams a direct line between what's being said about their brand and the tools they use to act on it. Lumen is a strong fit for research, insights, communications, marketing, and brand teams that need to understand their audience, track sentiment, benchmark competitors, and detect and understand emerging trends and risks across a broad universe of digital sources — not just their own social channels. ## What is Lumen by Talkwalker used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lumen by Talkwalker?[Manage this product listing](https://www.g2.com/products/lumen-by-talkwalker/claim_requests/new?auto=true) ## Lumen by Talkwalker Overview Updated September 2026 AI summary Lumen by Talkwalker provides businesses with tools for social media analytics, monitoring, and reputation management across multiple channels. Designed for organizations of all sizes, it offers campaign analytics, engagement tracking, customizable reports, and competitor monitoring from a cloud-based platform. Optional influencer tracking helps teams identify key voices, supporting informed marketing and social listening strategies. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lumen by Talkwalker 4.4 (24) VS. [4.5 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (24) Ease Of Use 4.3 (953) Value For Money 4.1 (18) Value For Money 4.2 (875) Customer Service 4.3 (19) Customer Service 4.4 (837) ## Lumen by Talkwalker alternatives [4.6 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Vista Social](https://www.capterra.com/p/239366/Vista-Social/) [4.9 (953)](https://www.capterra.com/p/239366/Vista-Social/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239366/Vista-Social/) [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) [4.7 (3,471)](https://www.capterra.com/p/159351/Zoho-Social/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159351/Zoho-Social/) [Publer](https://www.capterra.com/p/177145/Publer/) [4.8 (973)](https://www.capterra.com/p/177145/Publer/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177145/Publer/) [View all alternatives](https://www.capterra.com/p/161487/Talkwalker/alternatives/) ## FAQs about Lumen by Talkwalker Overview ### Which roles and teams benefit most from Lumen by Talkwalker? Lumen by Talkwalker is most used by marketing, social media, and communications teams that need to monitor brand conversations, track campaign impact, and uncover audience insights. Analysts and digital specialists rely on it for reporting and trend analysis, while executives and consultants use it to guide strategy, reputation management, and stakeholder decisions. Answer based on 23 reviews Overview ### What company size and specific industries is Lumen by Talkwalker built for? Lumen by Talkwalker is designed for enterprise, mid-market, and small to medium-sized businesses, as well as agencies. It fits organizations of different sizes that need a tool suited to business users across commercial and service-oriented sectors, though no specific industry is named in the vendor description. Features and Usability ### What are the key features of Lumen by Talkwalker? Lumen by Talkwalker includes media monitoring, social listening, and brand tracking for watching mentions, hashtags, and keywords across channels. It also offers real-time alerts, sentiment analysis, campaign analytics, audience analytics, and customizable dashboards, plus reporting, benchmarking, and data visualization for tracking performance and trends. Integrations ### Which third-party tools and platforms does Lumen by Talkwalker integrate with? Lumen by Talkwalker integrates with Google Analytics 360, Hootsuite, Meta for Business, Tableau, and Twitter/X. These integrations connect social publishing, analytics, advertising, and reporting workflows in one place, giving teams access to commonly used third-party platforms for monitoring and performance analysis. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Lumen by Talkwalker offer? Lumen by Talkwalker provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared learning sessions, documentation offers written reference material, and videos provide visual walkthroughs. Answer based on 2 reviews Getting Started and Support ### What customer support options does Lumen by Talkwalker offer? Lumen by Talkwalker provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. User feedback describes customer support as great, with helpful assistance alongside a user-friendly product experience. The available support channels give users multiple ways to get help when setting up monitoring, reports, or alerts. Answer based on 1 reviews Features and Usability ### Is Lumen by Talkwalker easy to use? Lumen by Talkwalker feels easy to use for many marketing and insights teams, especially once dashboards and reports are set up. Its interface, filters, and visual analytics help users move quickly, but first-time analysts may face a learning curve with topic setup, Boolean queries, and advanced reporting tasks. Answer based on 12 reviews Features and Usability ### How good is the user interface? Lumen by Talkwalker offers a clear, visually focused interface that helps marketing teams track mentions, sentiment, dashboards, and reports. Many users find the layout simple to navigate and useful for presenting insights, though some describe parts of reporting as clunky, with limited chart customization and a steeper ramp for new analysts. Answer based on 11 reviews ## Features AI summary Based on 2,231 Social Media Analytics Tools reviews Capterra data shows that buyers of Social Media Analytics Tools rank the following features as their top priorities: - **Calendar Management** (**52%** of reviewers rated this feature as critical) - **Social Media Integration** (**55%**) - **Content Management** (**43%**) Lumen by Talkwalker supports **Social Media Integration**, which helps teams connect social channels and monitor activity across platforms in one place. However, it does not include **Calendar Management** or **Content Management**. Instead, it offers **Reporting/Analytics** (**42%**) and **Engagement Tracking** (**39%**), giving businesses useful ways to measure campaign performance and follow audience interactions even without built-in planning and content organization tools, helping teams make informed decisions and respond more effectively to social activity. Reporting/Analytics 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Engagement Tracking 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Competitor Monitoring 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track activity of your competitors Performance Metrics 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Customizable Reports 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Alter the layout and content of reports Multi-Channel Data Collection 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collect information from multiple sources Lumen by Talkwalker 78 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Benchmarking: Compare key metrics for the business against prominent players in the industry - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Brand Tracking: Monitor social media posts or web that mention a particular brand - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Competitor Monitoring: Track activity of your competitors - Content Discovery: Automated identification of relevant content for future sharing and reposting - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Source Connectors: Connect to big data sources - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Filtering: Find & retrieve relevant data or documents - Hashtag Tracking: Track the usage of certain hashtags - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Keyword Tracking: Track and monitor a specific set of keywords - KPI Monitoring: Tracking the status of previously identified performance measurements - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Negative Feedback Management: Identify, track, and respond to negative feedback - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Advertising: Create and manage advertising campaigns on social media networks - Social Listening: Monitor social media sites for specific keywords - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Mentions Tracking: Track social media posts that reference a specific brand, business, name, etc. - Social Promotion: Market event via social media tools - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Analytics: Track and analyze information regarding website visitors - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (24) 4.3 Based on 24 reviews ## Pricing Value for money 4.1 (18) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/161487/Talkwalker/pricing/) Value for money 4.1 (18) 4.1 Based on 18 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (19) 4.3 Based on 19 reviews ## User reviews Overall rating 4.4 Based on 24 reviews Filter by rating 5(10) 4(13) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KR Karan R. Manager Social Listening Market Research ### "Transforming Social Listening Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 3, 2025 Pros Talkwalker is an amazing Social Listening tool, the conversations analytic that the tool provides is outstanding. The quick search feature is good, it helps us do an audit for any brand or topic quickly. and gives us the overall mentions, sentiment analysis and topic bifurcation. Cons The pricing module, seems expensive. there are competitive tools in the market who provide less amount pacakge Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Research Analyst Market Research ### "Talkwalker Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 1, 2022 Have used Talkwalker to inform reporting for many clients, the tool allows them to see what is driving conversations online, and see how this info changes over time. Pros An extremely impressive, powerful, and easy to use piece of software that allows for granular analysis down to region, language, device, among others. Cons Can be a steep learning curve at first to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Emirhan S. Music Music ### "Talkwalker is good one." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 19, 2022 Pros Social media is very helpful in my work. Its content and interface will do your job Cons I do not think that enough analytical data is presented. Switched from [Mention](https://www.capterra.com/p/149705/Mention/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EY Enes Y. Information Technology Information Technology and Services ### "Talkwalker Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 10, 2022 Pros The very comprehensive app is great and gorgeous in every way. These are my favorite features. Cons It's a very expensive app. Unfortunately, it is not a suitable application for those who do not have a budget. Switched from [BuzzSumo](https://www.capterra.com/p/177181/BuzzSumo/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Mustafa F. Managing Partner Management Consulting ### "It makes most of the work for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2022 This is a professionally prepared program and it helped us a lot. I would recommend it to anyone who has a business dealing with social media. Pros All the data are collected, statistics are prepared and reports almost got ready and even the timely reports that you prepared their drafts are sent by this app. We worked on an election process for an African country. We traced all social media, got feedback after our candidate's any moves and we could foresee the political issues before they happened by using talkwalker. Cons It is really difficult to learn all the specifications and you really need to have a course about the usage. Of course they help you learn to use the program but it takes time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Digital Analyst Marketing and Advertising ### "Talkwalker - a fast & easy to use social media monitoring tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 5, 2022 It is easy to use. Its a great step for me upgrading myself from social studio to talkwalker and i dont regret it Pros Fast, easy to use, super helpful managing the sentiment, super cool in widgets and reporting, cool features like sending emails to users and crisis monitoring...all of these things are super cool Cons its limitation that it can only be used as a social media listening tool & that its not a unified solution which can have not just sentiment but advertising spends & content management included as well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LK Leo K. CEO Think Tanks ### "eine sehr intelligente Allzweckwaffe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2022 Ein System für alle Formen der digitalen Business-Intelligence: Marken-Beurteilungen, Trend-Analysen, Issue Management, Early Warnings, Innovations-Analysen, Influencer-Coaching etc. Pros das System kann für sehr unterschiedliche Fragestellungen verwendet und somit für fast alle Kundenbedürfnisse eingesetzt werden - Support und online Handbuch sind sehr gute Unterstützungstools. Der Export aller Daten und Graphiken erlaubt es, sehr gute kundenspezifische Präsentationen zu generieren - das Command Center generiert beste Top Management Attention Cons wir haben bisher wirklich keine Schwachstelle gefunden, die beim übernächsten Release nicht korrigiert worden wäre Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Grace H. Senior Data Analyst at Information Technology and Services ### "Excellent product for the analysis and monitoring of social networks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 3, 2021 This software provides us with all the data and indicators we need, it allows us to have a better perspective, it also offers me a very complete review on multiple topics, it has been very useful for our team when receiving information about our brand, now we have the possibility to access to different results and queries, it offers us faster reaction times, helps us in many useful ideas. Pros It is an excellent tool for segmenting the audience, it offers an excellent system, the dashboard and reports are good too, it is very useful when it comes to campaign analysis, I can also use it for a variety of different auditory use cases, it also provides a large number of innovative functions, its reports can be customized and sent by email, it allows you to follow your communication campaigns and analyze the results, it also allows complex queries and sophisticated analyzes, the device is very intuitive and well designed. Cons It is a very good and useful tool for strategies in social networks, I have nothing bad to mention about Talkwalker, its performance is very correct and it fulfills its functions correctly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of Digital Marketing Political Organization ### "Set it and forget brand monitoring tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 16, 2021 This tool saves time because now I do not have to manually search the web for mentions of my company. TalkWalker does it for me. Pros I like that once I set up the keywords to track, I get daily digest emails of keyword mentions in social media and across the web. Cons There's nothing I would change about it. It is extremely inexpensive and simple to use. Very straightforward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Guido N. Digital Media Manager Marketing and Advertising ### "Web listening made simple (but with limits)" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 5, 2020 We use it in our agency to track the brand names of some clients and to discover trends and topics around certain brands or products. Pros I like the very user friendly interface: it's simple to browse through its functions and features. Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting). It can scan many web properties (websites, blogs, forums, most social media) for keywords or hashtags. Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression). It is a bit pricy, but when compared to similar platforms it turns out that it's one of the cheapest. Cons Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years). Automatic analysis of the sentiment of the mentions is not totally satisfying, requiring a lot of manual work to correct the platform suggestions. There is no analysis of the profiles who mention your keywords. In the end, it's very useful to track possible "crisis events", but it's not very useful if you want to analyze how certain topics or brands are treated on the web, to understand what people talk about and where this occurs. Reasons for choosing Lumen by Talkwalker Talkwalker had most of the features we were interested in and it was half as expensive, though KPI6 offered also other very interesting features that could be worth the price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161487/Talkwalker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.