# MailClark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MailClark Software - reviews, pricing plans, popular comparisons to other Email Management products and more. Source: https://www.capterra.com/p/161488/MailClark --- # MailClark Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MailClark ## What is MailClark? Bring the power of a shared inbox within Slack or Microsoft Teams to easily engage your teams in workflows related to messages management. For every Customer Support, Sales & Marketing, Project Management or Recruitment team, MailClark centralizes shared inboxes to optimize productivity. ## What is MailClark used for? [Email Management](https://www.capterra.com/email-management-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MailClark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mailclark.ai&name=MailClark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MailClark 4.9 (18) VS. [4.6 (3,408)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $5 Per Feature, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (18) Ease Of Use 4.6 (13,263) Value For Money 4.8 (16) Value For Money 4.5 (10,032) Customer Service 4.9 (16) Customer Service 4.5 (9,826) ## MailClark alternatives [4.3 (2,912)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,327)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,483)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,426)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [View all alternatives](https://www.capterra.com/p/161488/MailClark/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Inbox Management Organize, prioritize, and manage incoming communications Process/Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Shared Inboxes An email inbox that can be accessed and managed by multiple individuals MailClark 10 features Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Provides a channel for team members to share media files, communicate, and work together Organize, prioritize, and manage incoming communications Streamlining repetitive tasks and activities through automated and predefined workflows Planning and managing of resources and procedures to mitigate the impact of events and incidents An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 4.8 (16) Free Trial Basic $5.00 Per Feature,Per Month Value for money 4.8 (16) 4.8 Based on 16 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(16) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PH Pedro Henrique D. Director Entertainment ### "The the easiest way to..." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2019 We made many innovative notifications workflow for our tourism company. Pros Implement a notification system for slack. And also the facebook messenger and mail response integration is very solid, maybe not as easy for every single user to understand immediately, but as it works people will get it and it will be nice tu use on slack if you have teams sharing responsibilities. Cons Not a big complaint but it is still not a user friendly power house. Works great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OY Omar Y. Executive Director Non-Profit Organization Management ### "Indispensable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2019 MailClark helps reduce the hunting around on different platforms and makes it easy to collaborate. Pros This is a vital product for our workflow and makes life so much simpler. Cons I wish it could capture comments left on my facebook page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2019 Thanks a lot Omar! We are happy to help you. ST Simon T. CEO Information Technology and Services ### "Best MS Teams App!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2019 We fast became fans of MailClark and it's a big efficiency gain for us. Our email system is probably a bit more complex compared to typical setups but their support team is fantastic and they were very prompt and helpful getting us started. I highly recommend MailClark for anyone considering integration with MS Teams! Pros Simple yet super useful add-in for groups using MS Teams, perfect for keeping on top of shared mailboxes. Really like the additional email capabilities and tidy interface, we were also very pleasantly surprised to find that the emails sent from Teams are synced in our mailboxes by default and can meet our internal compliance requirements. Cons None, I wish that we found MailClark earlier! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2019 Thanks a lot Simon for your feedback! If you ever have questions about MailClark, we'd be happy to help! AA Anthony A. Head of Operations Telecommunications ### "Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 22, 2019 Its awesome and real value for money Pros Love that its so simple to integrate and use, especially that its on MS Teams and there is no need to login into the actual social media platform Cons Cannot use it currently to reply to Facebook Page posts.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 28, 2019 Thank you Anthony for your kind feedback! We've taken good note of the Facebook post request, we'll see what we can do about this and let you know if we happen to release such an option :) PA Paolo Arnaldo D. CEO Electrical/Electronic Manufacturing ### "Never reply to facebook messages from facebook anymore" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 28, 2019 Pros It's awesome, I can be immatedly informed when someone write me on facebook and reply to my customers together with my collegues Cons everything work as expected, sometimes it's hard to configure but nothing too hard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2019 Hi Andrew, Thanks a lot for your support! You can also connect your Twitter account or any email address if you want. If you need anything, please do not hesitate to contact our Support Team. Merci et à bientôt. AP Andrew P. Project Managment Committee: Mahout, Member Computer Software ### "Fantastic Customer Service helped me configure for my needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2018 I'm a Project Mangament Committee Member of Apache Mahout, a Top Level ASF Project for solving large scale distributed machine learning problems. Apache projects should record any messages on their lists. I needed to have each message sent to that list. Pros Customer service is amazing. No need for a mail server to set up outgoing or incoming hooks. Cons Its a bit verbose, I' like for an option for the channel to just say eg. "bot" or "MailClark". other than that its great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2019 Hi Andrew, Thanks a lot for your feedback! Happy to know you like MailClark. Merci beaucoup. BR Barbara R. Head of Customer Success Computer Software ### "Great way to respond to emails via Slack, I love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 30, 2018 My team is more productive using MailClark to track responses to users on our application. Pros I love being able to respond to emails in Slack. Cons I only wish the customized signature feature had some more formatting options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2019 Hi Barbara, thanks a lot for your support, we are glad to hear that MailClark is helping you and your team! Have you noticed the formatting options that come with the signature settings? You'll find more details here: https://mailclark.ai/help/article/99yrf10dxl and feel free to drop us a message at support@mailclark.ai if you need further help :) Have a nice day! Andy R. Executive Producer/Audio-Visual Alchemist Media Production ### "Mailclark gets my clients who won't adopt slack, onto Slack. And that keeps me out of my inbox." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 14, 2018 Pros I can respond to email within Slack. That's powerful. I used to miss e-mails from important clients occasionally - but Mailclark's got a better eye on my inbox than I do - and since Slack is my home base, I don't have to task-switch to read (I don't respond from Slack, but I could.) Cons I would say that I don't like the pricing - but they recently updated it - the only reason I don't upgrade to a paid version is that I don't have enough communication to justify it - but the price is reasonable for a service that is awesome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2018 Hi Andy, Thank you for your review! If you need help to start answering from Slack, let us know, we'd be happy to share some tips :) Paul A. CEO Internet ### "One of the best Customer Service I've seen online, and boy have I tried a lot of services ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 7, 2017 No need to check dozens of different email adresses everyday : everything is in slack, and manageable by everyone on our team. Possibility to exchange with non slack people through email, without leaving slack. Pros Mailclark lets me get all my team's email directly in Slack, canceling the need to check multiple inboxes, multiple times per day. It makes us save time, and we really appreciate the possibility to do the same with Facebook Messages / Twitter accounts. Cons I'd very much like to have a feature in which I could list all the conversations I've had with customers, partners that we deal with through Mailclark. For frequent conversations you can just leave a channel open, but for customer support it'd be great to be able to search for a contact and land directly in the slack channel dedicated to them, this way we'd have access to the chat history, etc. Would also very much like to be able to merge Facebook Messenger and Email channels when they're for the same customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Paul, thank you for your detailed feedback. You can give this feature a try: Type an email address in a DM to MailClark. MailClark will tell you whether you're written to this person and in which channel(s). Is it what you're looking for? Thank you your suggestion on common channels for Messenger + Email (FYI we already offer this feature for Twitter + Email). PD Phil D. CEO E-Learning ### "Great slack app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 3, 2017 Emails in one place Pros Mailclark is easy to use, setup is as simple as creating email addresses and then chasing your apps to send to these email addresses instead. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Phil, Thank you for your review! If you ever have questions about MailClark, we'd be happy to help! JF Jason F. Director of Business Development Non-Profit Organization Management ### "Great addition to our Slack team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2017 Streamlining email communication from remote chapters into one platform. I can access all email accounts from one location. Pros It's been great using this software and seeing them listen to feedback and continue to add new features along the way. Their customer support team is able to help anytime I have a question. I look forward to continuing to use the software and helping them grow as well. Cons Currently the only thing I'm waiting on is custom email signatures per inbox which I've suggested and talked to them about. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Jason, we¿ve taken good note of your feedback indeed. We¿ll keep you updated, thank you for your review! AR Adam R. Java Developer Information Technology and Services ### "I'm using mailclark for forwarding mail, like a big mail box" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2017 Easy to receive and use mailboxes. Pros Nice theme, easy to use. It's nice that i can send emails from slack, and receive them on this platform too. Cons I didn't found a good tutorial how to use it, and community is too small for now. But after they will grow up, this product will be great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Adam, you¿re right, we should create more tutorials for our users. Have you seen our quick start guides e.g. https://mailclark.ai/help/quick-start-guide or https://mailclark.ai/help/email-groups-in-slack? TM Tracey M. Social Media Manager Consumer Services ### "Very positive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 31, 2017 save time Pros once set up no further work needs doing. This means I can easily just let it run and do its thing to save me time every day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Tracey, Thank you for your support! Remember you can join our team whenever you need support or to share your suggestions to make MailClark even better! MM Moe M. Staff Engineer Construction ### "The product is easy to use, it has 100% success rate (no undelivered mail), also, there is no delay." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2017 Our client's send us work order through email, those work order related emails are automatically forwarded to a specific slack channel. That way emails from clients never get lost. Pros Ease of use, no undelivered mail so far, no lag in delivery. Cons Per month charge is little steep, especially when the email volume is limited, tiered pricing would be better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Moe, thank you for your feedback, this is really interesting since we¿re always looking to improve our pricing. If we make a change, you'll be among the first to know! CK charlie k. Dir. Special Projects Online Media ### "Easy on-boarding, prompt response. Does what it says it does." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 31, 2017 quicker response times to customers, less need to ping other staff multiple times, since they see the incoming mails too. Pros Slack integration makes it easy to have multiple people participate in handling incoming queries. Built in help menu is also a plus. Cons Unable to initiate a general tweet - can only retweet or reply to others. That's the biggest opportunity for improvement IMHO. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Charly, thank you for your feedback! We've added your suggestion to our feature requests' list¿we¿ll keep you updated of course. FV Franz-Robert V. Lead ux, senior dev Information Technology and Services ### "It just works, and it keeps getting better " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2017 All communications in one channel : slack! Pros I love the way the team handles support, kudos for that. Also love seeing the improvements coming along during the time we've been using it (most memorable are the intro of threaded replies, smtp support). And like I stated earlier, it just works. It does what you expect and is reliable doing so. Cons Reply with attachments is not very intuitive. Also sometimes we get a bit too much mail and lose track of what we've replied to already (use it mostly for support request) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hey Franz, thank you from the whole team! About attachments, if you're using our new 'conversation threading' option, you'll see a new "Attach a file" button which makes things much easier. Also, we hope you'll enjoy the new feature we just released (if you've turned on 'conversation threading'): MailClark now alerts you when new messages are left unanswered. Finally, did you know you can mark your emails as done ¿ ? So you can easily see the ones still waiting for action. AS Aaron S. Developer / Performer Music ### "We have been using MailClark to notify us of email messages generated from our webform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2017 Pros The software has been working flawlessly since implementation. We are able to deliver specific email messages received to our Slack users without the need to login to gmail. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Aaron, thank you for your review! Feel free to reach us via a Slack DM to MailClark if you ever need support! WV Wessel v. IT Admin ### "Simple, smart" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 31, 2017 Pros Easy inbox of all your social accounts. Plus you can react easily to incoming messages from all your social accounts Cons Mail function can be better. It is easy to react, but the from address is not easy to adjust. It can be seen as spam Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2017 Hi Wessel, thank you for your review! Have you tried our new 'Connect an existing account' feature? The setup is much easier. Feel free to contact us via a Slack DM to MailClark if you need help. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)