Domo

4 / 5 65 reviews

Who Uses This Software?

Domo serves customers in all industries looking to manage their entire business from a single platform.


Average Ratings

65 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Domo Technologies
  • www.domo.com
  • Founded 2011
  • United States

About Domo

Domo provides a customizable platform for statistical analysis, visualization and collaborative action for decision makers. Delivering the world's leading business optimization software platform, Domo helps business decision makers by connecting them to their people and data, across the organization, to make faster and better-informed decisions.


Domo Features

  • Analytics
  • File Management
  • Forecasting
  • Multivariate Analysis
  • Regression Analysis
  • Statistical Process Control
  • Survival Analysis
  • Time Series
  • Visualization

Domo Reviews Recently Reviewed!

DOMO BI entry point

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Great people.

Pros: Easy to use, little or no training required by most user roles. Can be quickly be configured and integrated.

Cons: I would like a paid onboarding option to jumpstart my implementation. Without jumpstart project languished because counted too much on ease of use.

Domo Reviews

Oct 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Customer support is very quick and they have added a ton of raw data connections to connect to our variety of data sources. Incredibly fast to implement. I had deployable charts on day one. -Easy to combine various data sources -They are constantly improving there software.

Cons: I do not many cons to report as of yet. The only thing that I can give a con on is that Domo is a bit limited on its features regarding Pivot reports.

Domo Review

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Overall we are very happy with the cloud -based BI solution and would recommend it to other companies.

Pros: Beautiful interface and easy to use without any programming or SQL experience. Many important functions (variance calculation) that were missing have been added in the past months. ETL function makes it easy to combine various datasets from many different sources and many out-of-the-box connectors are already installed and ready to import data (google analytics, shopify, Instagram, Twitter, google sheets etc.). Reports can be exported into a customized powerpoint presentation with a button click and distributed to the company. The buzz messenger function allows our company to communicate quickly if there are issues with reports or if we see interesting trends and have questions. Great app that allows to view charts anywhere.

Cons: Customizable access rights would be beneficial. Currently there are 5 different access rights options. More flexibility in structuring the page (chart size options) and more color options in reports. The table format is very basic and needs improvement such as variance calculations and more layout options. Automatically scheduled reports and alerts can currently only be sent to Domo users with a license.

Great Interface

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Overall a good product if the fit is right.

Pros: The best part about this reporting software is the interface. It can integrate with data we have in house and in the cloud.

Cons: I don't consider this a terrible con, but for those users who do not already do things in the cloud, this could be a con.

Domo Review

Sep 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Domo Business Cloud offers a great range of data connection possibilities. Users can get unrestricted access to all the data needed to make quality business decisions even if they lack technical knowledge and expertise. Domo offers attractive visualizations that are a far cry from classic rows and columns. The app. enables users to visualize data in the way they prefer and maintain full control of it. A major benefit is that the app. offers a unique social aspect that includes valuable conversations.

The software also tracks behavior and interests and merges them with other data.

Domo offers a mobile-compatible platform with cloud delivery which makes its visualizations open to all users, regardless of their device.

The vendor offers both iOS and Android native apps.

Cons: If most of your data is on premise then having Domo BI in the Cloud could be a con for you, if you have most of your data on premise and prefer it that way.

The cost could be an issue as well Domo, requires that customers use their professional services to install the software that migrates on-premise data to Domo¿s Cloud. This can be costly for smaller size companies.

Another cons for us is that Domo delivers dynamic dashboard presentations, but it doesn,t allow the users to do ad-hoc reporting.

Overall: Domo provided for us a mobile-compatible platform with cloud delivery which makes its visualizations open to all users, regardless of their device or location.

Because Domo offers both iOS and Android native apps this helped our organization with the multiple platforms that we use to be more efficient.

We moved from SSRS and vnever looked back

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use data flows, Workbench and Card Analysers . Changed how we look at data. Excellent support team

Cons: Recent changes to the UE has removed most of my cons. Not being able to trigger a workbench job xx minutes after completing a prior run is a challenge.

Overall: one source of truth

Changed the face of BI for our organization

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easily configurable. Extremely powerful toolset giving us the ability to quickly create cards and expose areas in a real time way that either present challenges or need immediate attention.

Cons: The learning curve can be steep depending on the expertise you have on your team. Though much of this can be overcome through Domo's training offerings.

Overall: Quick ability to see daily PKI information, operational stats and ability to check overall business health in a near real time basis.

At first glance I wasn't impressed, but the more I use it the more I like it.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Allows us to build customized reports and export them immediately. This is nice when we are throwing something together, but still, want it to look professional.

Cons: Maybe it's just our license but it seems like the branding or white labeling was done very poorly. I often export reports but delete logos because of how cheap the logos look.

Overall: Easy ways to visualize data. A step up from my own reports in excel.

Domo Helped the Boomers at my Company Value Data

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Data drives a business, bottom line.

Pros: Domo helped us move away from manually compiling reports from various sources and made it a one point solution.

Cons: The baby boomers at my company do not trust this "internet stuff" so adoption has been slow. However they are finally coming around thanks to the power of Domo.

Easy to use. Quick to implement

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: -Incredibly fast to implement. I had deployable charts on day one.
-Easy to combine various data sources
-They are constantly improving

Cons: -Some features are in beta
-Documentation is sometimes lacking
-Some of the more esoteric features aren't quite ready for release

It is a good tool when you have simple Reporting Requirements.

Jun 22, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: one of the best feature is using cloud which gives it more flexibility to access data anywhere. Graphs are easy to build. Data is pushed and retrieved faster.

Cons: It is not at all developer friendly, and it does not provide the details about the error when you build a logic for run time. No Filter saving option on the Cards or on the collection. you need to create new pages or sub pages each time if you have a card or group for same filter condition. Very limited features for Pivot type of reports.

Very helpful to visualize data

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Great product overall.

Pros: Ease of use, particularly once set up. Very helpful in visualizing data quickly and easily. Drill downs are very helpful.

Cons: Limited to graphs, charts and basic numbers. Would be good to integrate text better. Card system could be more flexible in arrangement and display functions.

Real-time data updates tool for a digital world of supply chain, great collaboration

Jun 07, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Software had many collaboration features built in from the ground up allowing teams to huddle around data and graphs and make decisions. Loved the interface as well which easily allows manipulating cards of info. Plus, it comes pre-setup with role based reports that make transition faster. Customer support is very quick and they have added a ton of raw data connections to connect to our variety of data sources

Cons: This is like the Cadillac of BI tools. Can get very expensive for organizations

Railroad review

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Awesome flexibility and easy to use. Great experience. The support from the education department excellent.

Very Promising but some rough edges

Mar 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo is very easy to learn and to use. It's really well-designed and the user experience is a delight. In the advanced areas, such as SQL and such, it's un matched. However, things like customer service support are clearly being overwhelmed with demand. I suspect it is just growing pains.. I expect great things from Domo.

Domo - A View From Dell

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo has been fantastic. The execution is where the sauce is and we are able to take the full power of Domo where we need it.

Domopalooza review

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Services excellent. Get lots of inspiration from the speakers. And the training workshops are wonderful.

We love Domo

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo is great for us. Our users find it very easy to use and it is becoming a one stop shop for their data needs.

Thumbs up!

Mar 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Great experience, has changed our firms reporting experiences. Getting ready to roll out firmwide. I enjoy writing cards and sharing data with our executives.

Best visual app available

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and very intuitive.

Overall: I come from the tableau world. And I must say that Domo is hands down a way better solution. It's ease of use and ability to share is better than any of the competition.

Recommendations to other buyers: None so far. Great product. Great staff. Great conference!

Domo is changing our conversations

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's cloud-based. It's easy to quickly create cards using a variety of visualizations.

Overall: Domo has brought data to the forefront of our director meetings and allows us to make decisions that are backed by truth.

Sales team pitches unrealistic expectations to upper management but overall intuitive product

Mar 22, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Upper management pushed unrealistic expectations due to sales pitch and soon found out non-technical users are not power users in domo

DOMO is great

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Using it for two years and looking forward to more insights. App is great, change management is a bear.

DOMO review

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mobile features and access

Cons: Na

Overall: DOMO has exceeded our expectations and has amazing development. Looking forward to our continued relationship.

Recommendations to other buyers: Na

The best BI tool!!!!

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We used to have so many silo reports , all different this and that number. With do,o finally we have a centralized BI platform , start little steps easy but huge results , the best BI tool !!!

A review of DOMO

Mar 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Using DOMO so far has been a little overwhelming due to its plethora of features. After this conference, I feel better about attacking the platform

Visualize the future

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use for non data people

Cons: Nothing

Overall: Ground breaking new data and visualizing to make better decisions Able to make educated decisions on the spot

Domo eval drm

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Self serve and intuitive

Cons: None

Overall: Overall pleased. Much still to learn to optimize use and return. Support Desk could be more responsive.

Recommendations to other buyers: None

Power user

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Everything seems great and it's a beautiful product, much more so than the competition. Features I want: more powerful tables and data governance tools. Other than those two sticking points it's really great.

Great Product!

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo is a great product it really helps out when in real time data needs to be displayed in a way that is easy to read and understand

Dp17 review

Mar 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Functionality. Tons

Cons: Need help moving forward beyond implementation on our own

Overall: Signed up for Data Manipulation but an email questiOnnaire pushed me down to Connect Transform because I did not have SQL experience. The connect transfirn class was not very helpful as I was beyond that level and don't feel was a good use of my workshop time and was disappointed in that respect.

4 months in

Mar 22, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Powerful

Cons: Implementation and growing pains

Overall: Domopalooza and product amazing. Implementation rough. Learning curve steep. People great. Looking forward to a long-term relationship with Domo software.

Recommendations to other buyers: Revolutionary!

Works well

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Mobile, ease of use

Cons: Some feature limitation, especially on tables

Overall: Enjoy the product and especially the mobile functionality. Look forward to the new releases from today.

Recommendations to other buyers: None

Financial Analyst

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Mobility

Cons: Nothing

Overall: Use domo to review financial documents and track health of company. Very impressed with ability to aggregate data from disparate silos, prep and blend data, and visualization features!

Recommendations to other buyers: Na

Blakes review

Mar 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of visualizing data

Cons: Preloaded graphs

Overall: Use it daily, to monitor various ticket queues and client data issues. Mainly create data sources from sql queries.

Recommendations to other buyers: Would like to input a list to sort on

Opened up our communications

Mar 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: No need for extra software.

Cons: Would like to see more features.

Overall: Thanks to Domo we are able to provide company wide statistics and analysis results through our company without the need to install and maintain expensive software in our team member's stations. Domo has provided us with an innovative and effective way to share.

OK Experience

Feb 22, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Layout is intuitive and easy to upload data. When making graphs, it is an easy drag-and-drop. Would say these are the main pros...

Cons: Cannot do SQL runs. Makes it heavily reliant on your engineering team to retrieve data. Also, graphs are not visually appealing

Domo Gives A Good Deep Dive

Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Presentation capabilities

Cons: Cost / Benefitss may be low

Overall: We have tested Domo in various areas of our business. Most value comes from dissecting a large volume of information in a short amount of time. Presentation capabilities are very good.

Domo is a Scam

Jan 24, 2017
1/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: You will Enter into a contract where they promise one thing, and then their pricing will change. I have had to pay more and more money! And now you have to buy the platform (20k+) pay for users at 2k each, and then NOW they are making you pay for the connectors as of last month, so I can't add any more stuff! Oh and it crashes all the time, and there is virtually no support. The only support you have to pay 200 bucks an hour for! SCAM

Pros: Easy to use and figure out. Great way to have all of your stuff in one place

Cons: no customer support unless you pay more. and they nickel and dime you more and more each month.

Recommendations to other buyers: Dont do it

Excellent BI Tool!

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Our organization introduced DOMO into our organization in 2014 and it has been instrumental in making business decisions. The product itself is intuitive, attractive, and robust. There are a number of data sources that already have API links making it easy and seamless to feed data into DOMO from other SaaS products.

Pros: Key Performance Indicators, Mobile App, Alert System when metrics fall below a programmed number, integrated chat about specific cards, and customer support is bar-none! DOMO has made an easy platform to write and edit reports.

Cons: When we went live with DOMO we were not able to fully optimize and leverage the information that the analytics provided due to the software not being HIPAA compliant. However, in recent months DOMO has engaged in a BAA which has allowed us to pull back the proverbial curtain and really dig into our data to influence important changes in our organization.

Recommendations to other buyers: Prior to investing in DOMO ensure that your data sources will allow an outside feed/API. We did find one of our EHRs would not allow this and it requires a manual process for us to feed the data to DOMO. This does not allow real-time data to be reflected in several of our reports.

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

Jan 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Cons: The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Overall: I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review:

Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find!

Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process.

As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform).

Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it!

The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden!

Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that??

The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Recommendations to other buyers: Try it!

Very useful but pricey and tread carefully on data

Jan 05, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: Domo has a lot of buzz around it, so we decided to try it. Like all things business intelligence, data is key and a lot of prep work is involved in getting full ROI from your investment so do put that in your calculations. We used SAP and some basics for marketing like FB, LinkedIn, CRM etc. It offers good drag and drop services for data visualization and I like their cards based approach to viewing data in different panes. Very easy to use and only a few hours of training can get a user up to speed and they have good online training too. One thing you need to be careful about is ROI, it is pricey and sometimes it seems like a cool tool to have but not a must have depending on how mission critical your data is. But overall, it connects to a lot of sources, has great data prep tools for analysts and IT folks and as an end user gets a good package delivered. Let the price aspect be handled by your CEO/CFO but if they approve, I think it is a good tool

Solves Monday Report Hell

Jan 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Can connect to just about anything.
Collaboration is easy.
Easy enough on mobile that our executive team can use it.

Cons: Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable.
Alerting is pretty basic, would like to see more there.

Overall: Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.

Pricey but Crazy Powerful

Dec 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Domo has jumped on a niche where people have $ to spend to gain insights into their business. A bit too expensive but does offer a ton of features. What I worry about is being able to get a solid ROI out of the solution.

Domo Good for Collaboration

Dec 13, 2016
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Domo works best when a team is sharing a dashboard on key metrics. There are powerful collaboration features. Domo's strength is its hundreds of data connectors including ones for Adobe Cloud, Facebook, Google Analytics, LinkedIn, Quickbooks, Salesforce, and Workday.

Domo is a great tool

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been using domo for the past year and it has great functionality and is quickly becoming a daily tool for us to explore new ways of how to see what the market is doing. Sales team over there is great as well.

Business Intelligence Done Right!

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Cons: DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Overall: Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Recommendations to other buyers: Make DOMO an application that is used throughout your business. We have seen several areas that originally did not think they needed a business intelligence tool, but they now use DOMO frequently and have experienced the benefits of having their data transformed by DOMO.

KPI love should love Domo

Nov 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo helps us deliver our weekly marketing meeting and helps to visually tell our sales team where we are hitting and missing for our weekly KPIs. The ability to edit a card quickly and easily is a huge plus when it comes to Domo.

Great BI tool for executives

Oct 06, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Functionality, simplicity

Cons: Price

Overall: I am the Domo champion at my institution. We have not used a formal BI tool before Domo, so it is difficult to compare it to other platforms. What I do know is that Domo is an excellent way to marry disparate data sources into a single graphical or tabular output. My executives love the simplicity and my board and customers love the graphical output. We use them for internal reporting on a large display, customer presentations, board reports, and daily executive reporting. Recommended.

Domo'd

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We have been using Domo for almost a year now. The product can quickly connect to most data sources and has some great visualizations. Their strength is in dashboarding. They call each view a card. We had several use cases up front that we started with, and we will quickly up and running. We hired their professional services to help with the implementation, however they were probably not worth the money we spent on them. As with any data consultant they didn't understand our environment well and sent us in the wrong direction a few times. As for our own abilities, if you have someone who is familiar with SQL you should be good to go. They are still relatively new so there are hiccups along the way but it's a great product overall.

Pros: Quickly connect to data, great visualization, relatively easy to learn for developers

Cons: Professional services, and product governance from an IT perspective

The future of cloud analytics

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.

Cons: Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.

Recommendations to other buyers: Domo is meant to drive company-wide analytics. It isn't the most sophisticated or powerful, but it is by far the easiest to use and the most likely to gain adoption within the company.

They product might be worthwhile if it ever functioned properly

Apr 21, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: This company sells a high priced SaaS between $30K-100K that requires all kinds of technical skills to set it up and then operate it. After you've paid all the money for the software, the service is supposed to handle the implementation. There's not enough time in the day to respond to all their technical requests and still operate the company paying for Domo's very product. It was a horrible experience from the start with a group of young men that had no business consulting. Save your money.

Beautiful and Customizable

Jan 29, 2016
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Beautiful dashboard and data widgets once you get them set up.

Cons: It's sometimes difficult to find the data I'm looking for. We've had to have an employee train specifically for working with DOMO and become our "in-house expert" to work with the rest of us. Seems like it could be a little easier.

Recommendations to other buyers: Explore your options. I like Domo for our business intelligence better than other solutions I have used.

Domo requires a lot of maintenance and is not user friendly

Jan 26, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to easily set up dashboards and cards to quickly view data and performance of different campaigns.

Cons: I have had a lot of trouble when editing cards and applying filters especially when I need to export the data to excel I have to reapply the edits and filters to excel to see the same results. Domo exports the entire set of data instead of just exporting the applied filters.

Recommendations to other buyers: The best way to get around the troubles of Domo is by duplicating cards that are similar to the data you are looking to export. Once you duplicate the card you can edit the card to apply rules and filters that will give you the results you are looking for.

Domo Brings Your Data To Life

Jan 26, 2016
4/5
Overall
2.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Domo made data easily visible for reporting leads on our marketing team.

Cons: Learning how to create cards and edit them to get the specific report you want was tough.

Recommendations to other buyers: Get on the phone with a Domo rep whenever you have questions.

Great product, a joy to use

Jan 26, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Honestly, the lists are extremely easy to use, great UX, great customer experience.

Cons: There's still a lot of bugs to work out. The date fields should be able to measure forward in time.

Recommendations to other buyers: You need to check and make sure the data analysis works with what you're needing to do. It works well, and has some really neat features, but it could definitely use more email support.

Great for executive high level use

Jan 14, 2016
3/5
Overall
4 / 5
Ease of Use
1.5 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Their report builders, after a short learning curve, are very powerful for building charts and other high level type reports that executives typically like to see. The charts are attractive and there is also a slideshow function that you can use to put your charts up on a public monitor in your workspace. Pretty slick charts.

Cons: Domo isn't as good as Salesforce or straight database queries for actually manipulating the data. Also, the alerts functionality is weak - not enterprise ready yet. For example, if you want to create an alert to simply email you a report every morning you can't do that. You can only do alert emails based on a data point going above/below a bound, changing in some way, etc. So, no scheduled reports. Also, the integrations with third party software such as Hubspot or Google Analytics is lacking. The Hubspot integration is seriously broken and even though the Google Analytics integration works it's not very customizable or useful.

Recommendations to other buyers: If you've got a lot of money and would like a powerful charting tool then this is a great solution. I don't think it completely fills your business intelligence/reporting needs though. I'm not sure how Domo runs their contract lengths, but I'd definitely recommend going month by month for a trial period before committing to a long term contract. That way you can see if their software works for you.

Great Product! Worth the Investment 100%

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the support and set up process Domo offers from the start -- they ensure success of BI for your business.

Pros: Support turnaround time, innovative BI offerings, ease of communication with reps, always growing and improving based on customer feedback!

Cons: support documentation for self service! They're growing this out, but would love to be as much of a power user as possible.

DoughMo DOH

Jan 21, 2015
4/5
Overall
4.5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: It's pretty simple to use and they are active in terms of reaching out and trying to help.

Cons: All it is is an organizational tool that measures the analytics of other products. Those other products already give you the info.

Recommendations to other buyers: Have them set up your environment and see how much you would actually get out of it.

Stat Checking Software

Jan 09, 2015
5/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and great for getting quick information and stats. Customer support is also very helpful.

Cons: Must have a lot of data to put into the software in order to get any relevant stat information. Everything is very generic and not that very detailed.

Recommendations to other buyers: Make sure that you are dealing with a lot of data that needs to be inputted in order to get a meaningful statistical information.

I used Domo to check stats

Dec 30, 2014
3/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It can be very easy to use and integrates with a lot of platforms. Customer support is great.

Cons: Unless you have a lot of information to feed it, it doesn't do that much. The info is very basically and high level and doesn't get into details.

Recommendations to other buyers: Think about how much data you have before you go and buy it. Unless you have a lot of info coming in, it's a waste of money.

Oct 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Aug 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Apr 07, 2017
2/5
Overall