Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Kana
  • www.kana.com/
  • Founded 1996
  • United States

About KANA Enterprise for Utilities

Process-oriented customer service solution that allows companies to optimize customer engagement with omnichannel communication; provides self-service portal with an integrated knowlegebase.


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KANA Enterprise for Utilities Features

  • Billing & Invoicing
  • Cable
  • Customer Management
  • Demand Planning
  • Electricity
  • Natural Gas
  • Plant Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management
  • Workforce Management

KANA Enterprise for Utilities Reviews

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