# iReportSource Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iReportSource the right EHS Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161541/iReportSource/reviews --- iReportSource 4.2 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Reviews of iReportSource Ease of use 4.1 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MH Mindi H. Safety and Health Manager Pharmaceuticals Used the software for: 2+ years ### "Great Software with a lot of value" July 14, 2021 5.0 Very satisfied with ireport. Our employees use it daily with little direction. Pros The onboarding process took a lot off my plate, the support staff walked alongside of us and still do to this day to help us learn features and maximize value. Cons In the beginning (2+ years ago) some of the features were not as developed but it continues to grow with functional features and updates. Alternatives considered [VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/)[Vector EHS Management](https://www.capterra.com/p/55228/IndustrySafe-Safety-Management-Software/) Reason for choosing iReportSource The support system as well as not having to purchase multiple modules to get the service we were desiring. Switched from [J. J. Keller Leave Manager](https://www.capterra.com/p/191400/J-J-Keller-FMLA-Manager/) I was looking for a software that was functional and fit within our budget. Review Source AL Anthony L. HR Director Hospital & Health Care Used the software for: 1-2 years ### "iReportSource is Amazing!" July 14, 2021 5.0 Amazing! Just absolutely one of the best investments we have made, it has improved our days to report by over a dozen days, and has made tracking down "paper forms" history. All our work comp information is on a dashboard for leaders to take to their safety teams. Pros The ability for all employees to access the app, and report their own injuries gives them ownership of the process, and then we loop in managers. Cons The only negative thing I have to say about iReportSource is our need for health information storage, such as Hep B and Covid Vaccinations, just not being able to secure that to a specific group to protect health information. But this is an ongoing discussion with the iReportSource Team. Reason for choosing iReportSource N/A Review Source ET Erin T. Safety Specialist Building Materials Used the software for: 6-12 months ### "Excellent Customer Support Team" July 14, 2021 3.0 Pros The iReport system is continually developing and improving. While the system is not as comprehensive as some of the SMS that I have used in the past it is getting better. The customer support team is amazing. They are very responsive and only an instant message away. Cons The most frustrating part of using the software is knowing that the data is in the system but having no easy way to pull the information that I need through the currently Analytics. Review Source SS Steve S. EHS Asst. Manager Automotive Used the software for: 2+ years ### "One great program for all your needs" June 10, 2021 5.0 It is GREAT!!!! Pros This program helps promote top down and bottom up involvement for safety and workman comp. needs. This allows all associates to be part of the organizational improvements to make a better and safer company Cons Nothing I have seen so far. I haven't seen anything that needs changes Review Source MA Michial A. Manager, EHS Paper & Forest Products Used the software for: 2+ years ### "Michials Take with Mohawk" June 10, 2021 5.0 CUSTOMER SERVICE FOR iReport IS THE BEST! Spot on, patient, and never once have any of them asked me if I was insane. Just this week, iReport was key in identification of work mat wearing down. I was alerted, a replacement was ordered immediately, and we were able to work with the operators to assure we had abatement for the few days it was expected for the replacement to arrive. Boost in communication, feedback and confidence that issues do not spin off into the abyss. Pros Quickly get the information needed and almost immediately can respond to the involved employee in making certain their needs are met and concerns addressed. Cons This may already exist, so if it does, I apologize and certain someone will point it out to me. With tracking down who has completed training and who has not, be able to pull an exception list - what active employee did not attend the training. Some trainings are vital and having that assurance is key to me sleeping at night. Would like a place that links the training videos to be in a single location - FAQ or something. With lots of shifts and one little ole me would make my tasks assignments easier to help build up skills from our Teams Reason for choosing iReportSource A lot of companies, and we were one, that leaned to the in house database builds. In a limited capacity those are great and have a place. But iReport has freed me up to work on training, education, awareness and prevention and that makes us better and iReport is integral to that success. Review Source DF David F. President Package/Freight Delivery Used the software for: 1-2 years ### "A Developing Application" June 24, 2021 3.0 It was been a work-in-process, but it's generally headed in a good direction. They have been good to work with ... Pros I like that the team is listening to the voice of the customer and improving / developing accordingly Cons "Out of the box" there are more developed solutions on the market for our use case. Alternatives considered [SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Reason for choosing iReportSource iReport is a Cincinnati-based company and we were willing to collaborate with them in building their product offering... Review Source MT Marc T. Safety Director Construction Used the software for: 6-12 months ### "Workable " July 19, 2021 4.0 Pleasant and painful. We have had and will continue to have growing pains. But the staff at iReport have been awesome to work with. They help us understand and fix any and all problems we have occurred in this journey. This is our first app and we are slowing falling in love with the way it is helping us manage our safety program. Pros The pre loaded forms. The dedication to help us understand the ins and outs of the platform. Cons Offline option would have been a huge plus at the beginning of deploying the app. iReport Source did correct this problem early on. Also having to keep logging into the app was a huge pain. Also seem to be better. Reason for choosing iReportSource Price was one factor. But the other factor was \[SENSITIVE CONTENT\] honesty and willingness to help and fix the app to fit our company. She was always upfront with us and continues to keep us in the loop. Review Source JG John G. Director of Risk Management Transportation/Trucking/Railroad Used the software for: 2+ years ### "Reporting Simplified" July 22, 2021 5.0 Safety Management System made easy and practical. Pros The product captures all your business needs in one location for tracking and analyzing your day to day business operation. Cons Implementation of the product depending on your industry could be challenging. However, the development team is open to making the software meet the needs required for your specific industry. Review Source CM Carole M. Field Operations Assistant Construction Used the software for: 2+ years ### "Review for iReportSource" June 24, 2021 4.0 Customer service and the chat feature were great. They were able to add features for our company that did not exist when we started. Pros The OSHA record keeping was very good. The employee information fields were good. Cons It was more geared towards general industry and not construction. Review Source KB Kevin B. Senior Director of Health & Safety Museums and Institutions Used the software for: Less than 6 months ### "Extremely Satisfied" July 22, 2021 4.0 We have been extremely satisfied with IReportSource. Their customer service is incredible and all are a pleasure to work with. Pros The simplicity of the product. It's very clean in appearance, and easy to navigate. Cons At times it is a one time fits all approach. Team is excellent to work to a solution but if the system can't be used by all users from all companies the same way, then it's not something thats an easy work around. Reason for choosing iReportSource Everything was not 'ala carte. When you purchased IReportSource you have access to everything and can ease your way into it. Review Source JD Jack D. Safety Coordinator Industrial Automation Used the software for: 1-2 years ### "iReportSource" June 24, 2021 3.0 Communication, service top notch! Pros Service and development team. Cons Finding out I need to have the service or development team repair or create something relative to my functions. Reason for choosing iReportSource Willingness to grow with us. Great choice under the circumstances. Review Source RF Rocio F. EHS Intern Food Production Used the software for: 6-12 months ### "Clovedale Foods " June 30, 2021 5.0 Great and the support group is amazing in assisting us whenever I have issues or questions Pros I really like the training features and approval flow setting that one can use. Its great videos can be implemented. Cons that I cant edit quizzes after their assigned. Abd even if it's the same training that some else already took when I go to the training created I will have a bunch of training with the same name. Review Source TB Ta'Ziyah B. Risk Management Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "iReport Pilot " July 27, 2021 4.0 Pros The product is easy to use and the customer service is on point. Cons There is nothing I can really think of right now. Review Source EA Ellen A. HR & Safety Specialist Dairy Used the software for: 6-12 months ### "It's alright." July 14, 2021 3.0 Pros It gives our managers the opportunity to fill out paperwork online. Cons App is not user-friendly. Employees cannot give their own statements without management's presence. Review Source JA James A. sanitation manager Food Production Used the software for: Less than 6 months ### " iReportSource Review" June 10, 2021 5.0 very well Pros easy to use and learn. very little training and can access any where. Cons not all function are useable. need all the program to used. Review Source Similar Products Featured ## Related categories [Incident Management](https://www.capterra.com/incident-management-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Safety Management](https://www.capterra.com/safety-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.