# iReportSource Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is iReportSource the right EHS Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161541/iReportSource/reviews

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iReportSource

4.2 (15)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Reviews of iReportSource

Ease of use

4.1

Customer Service

4.8

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Mindi H.  
Safety and Health Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Great Software with a lot of value"

July 14, 2021

5.0

Very satisfied with ireport. Our employees use it daily with little direction.

Pros

The onboarding process took a lot off my plate, the support staff walked alongside of us and still do to this day to help us learn features and maximize value.

Cons

In the beginning (2+ years ago) some of the features were not as developed but it continues to grow with functional features and updates.

Alternatives considered

[VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/)[Vector EHS Management](https://www.capterra.com/p/55228/IndustrySafe-Safety-Management-Software/)

Reason for choosing iReportSource

The support system as well as not having to purchase multiple modules to get the service we were desiring.

Switched from

[J. J. Keller Leave Manager](https://www.capterra.com/p/191400/J-J-Keller-FMLA-Manager/)

I was looking for a software that was functional and fit within our budget.

Review Source

AL

Anthony L.  
HR Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "iReportSource is Amazing!"

July 14, 2021

5.0

Amazing! Just absolutely one of the best investments we have made, it has improved our days to report by over a dozen days, and has made tracking down "paper forms" history. All our work comp information is on a dashboard for leaders to take to their safety teams.

Pros

The ability for all employees to access the app, and report their own injuries gives them ownership of the process, and then we loop in managers.

Cons

The only negative thing I have to say about iReportSource is our need for health information storage, such as Hep B and Covid Vaccinations, just not being able to secure that to a specific group to protect health information. But this is an ongoing discussion with the iReportSource Team.

Reason for choosing iReportSource

N/A

Review Source

ET

Erin T.  
Safety Specialist  
Building Materials  
Used the software for: 6-12 months

### "Excellent Customer Support Team"

July 14, 2021

3.0

Pros

The iReport system is continually developing and improving. While the system is not as comprehensive as some of the SMS that I have used in the past it is getting better. The customer support team is amazing. They are very responsive and only an instant message away.

Cons

The most frustrating part of using the software is knowing that the data is in the system but having no easy way to pull the information that I need through the currently Analytics.

Review Source

SS

Steve S.  
EHS Asst. Manager  
Automotive  
Used the software for: 2+ years

### "One great program for all your needs"

June 10, 2021

5.0

It is GREAT!!!!

Pros

This program helps promote top down and bottom up involvement for safety and workman comp. needs. This allows all associates to be part of the organizational improvements to make a better and safer company

Cons

Nothing I have seen so far. I haven't seen anything that needs changes

Review Source

MA

Michial A.  
Manager, EHS  
Paper & Forest Products  
Used the software for: 2+ years

### "Michials Take with Mohawk"

June 10, 2021

5.0

CUSTOMER SERVICE FOR iReport IS THE BEST! Spot on, patient, and never once have any of them asked me if I was insane. Just this week, iReport was key in identification of work mat wearing down. I was alerted, a replacement was ordered immediately, and we were able to work with the operators to assure we had abatement for the few days it was expected for the replacement to arrive. Boost in communication, feedback and confidence that issues do not spin off into the abyss.

Pros

Quickly get the information needed and almost immediately can respond to the involved employee in making certain their needs are met and concerns addressed.

Cons

This may already exist, so if it does, I apologize and certain someone will point it out to me. With tracking down who has completed training and who has not, be able to pull an exception list - what active employee did not attend the training. Some trainings are vital and having that assurance is key to me sleeping at night. Would like a place that links the training videos to be in a single location - FAQ or something. With lots of shifts and one little ole me would make my tasks assignments easier to help build up skills from our Teams

Reason for choosing iReportSource

A lot of companies, and we were one, that leaned to the in house database builds. In a limited capacity those are great and have a place. But iReport has freed me up to work on training, education, awareness and prevention and that makes us better and iReport is integral to that success.

Review Source

DF

David F.  
President  
Package/Freight Delivery  
Used the software for: 1-2 years

### "A Developing Application"

June 24, 2021

3.0

It was been a work-in-process, but it's generally headed in a good direction. They have been good to work with ...

Pros

I like that the team is listening to the voice of the customer and improving / developing accordingly

Cons

"Out of the box" there are more developed solutions on the market for our use case.

Alternatives considered

[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing iReportSource

iReport is a Cincinnati-based company and we were willing to collaborate with them in building their product offering...

Review Source

MT

Marc T.  
Safety Director  
Construction  
Used the software for: 6-12 months

### "Workable "

July 19, 2021

4.0

Pleasant and painful. We have had and will continue to have growing pains. But the staff at iReport have been awesome to work with. They help us understand and fix any and all problems we have occurred in this journey. This is our first app and we are slowing falling in love with the way it is helping us manage our safety program.

Pros

The pre loaded forms. The dedication to help us understand the ins and outs of the platform.

Cons

Offline option would have been a huge plus at the beginning of deploying the app. iReport Source did correct this problem early on. Also having to keep logging into the app was a huge pain. Also seem to be better.

Reason for choosing iReportSource

Price was one factor. But the other factor was \[SENSITIVE CONTENT\] honesty and willingness to help and fix the app to fit our company. She was always upfront with us and continues to keep us in the loop.

Review Source

JG

John G.  
Director of Risk Management  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Reporting Simplified"

July 22, 2021

5.0

Safety Management System made easy and practical.

Pros

The product captures all your business needs in one location for tracking and analyzing your day to day business operation.

Cons

Implementation of the product depending on your industry could be challenging. However, the development team is open to making the software meet the needs required for your specific industry.

Review Source

CM

Carole M.  
Field Operations Assistant  
Construction  
Used the software for: 2+ years

### "Review for iReportSource"

June 24, 2021

4.0

Customer service and the chat feature were great. They were able to add features for our company that did not exist when we started.

Pros

The OSHA record keeping was very good. The employee information fields were good.

Cons

It was more geared towards general industry and not construction.

Review Source

KB

Kevin B.  
Senior Director of Health & Safety  
Museums and Institutions  
Used the software for: Less than 6 months

### "Extremely Satisfied"

July 22, 2021

4.0

We have been extremely satisfied with IReportSource. Their customer service is incredible and all are a pleasure to work with.

Pros

The simplicity of the product. It's very clean in appearance, and easy to navigate.

Cons

At times it is a one time fits all approach. Team is excellent to work to a solution but if the system can't be used by all users from all companies the same way, then it's not something thats an easy work around.

Reason for choosing iReportSource

Everything was not 'ala carte. When you purchased IReportSource you have access to everything and can ease your way into it.

Review Source

JD

Jack D.  
Safety Coordinator  
Industrial Automation  
Used the software for: 1-2 years

### "iReportSource"

June 24, 2021

3.0

Communication, service top notch!

Pros

Service and development team.

Cons

Finding out I need to have the service or development team repair or create something relative to my functions.

Reason for choosing iReportSource

Willingness to grow with us. Great choice under the circumstances.

Review Source

RF

Rocio F.  
EHS Intern  
Food Production  
Used the software for: 6-12 months

### "Clovedale Foods "

June 30, 2021

5.0

Great and the support group is amazing in assisting us whenever I have issues or questions

Pros

I really like the training features and approval flow setting that one can use. Its great videos can be implemented.

Cons

that I cant edit quizzes after their assigned. Abd even if it's the same training that some else already took when I go to the training created I will have a bunch of training with the same name.

Review Source

TB

Ta'Ziyah B.  
Risk Management Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "iReport Pilot "

July 27, 2021

4.0

Pros

The product is easy to use and the customer service is on point.

Cons

There is nothing I can really think of right now.

Review Source

EA

Ellen A.  
HR & Safety Specialist  
Dairy  
Used the software for: 6-12 months

### "It's alright."

July 14, 2021

3.0

Pros

It gives our managers the opportunity to fill out paperwork online.

Cons

App is not user-friendly. Employees cannot give their own statements without management's presence.

Review Source

JA

James A.  
sanitation manager  
Food Production  
Used the software for: Less than 6 months

### " iReportSource Review"

June 10, 2021

5.0

very well

Pros

easy to use and learn. very little training and can access any where.

Cons

not all function are useable. need all the program to used.

Review Source

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