# Page 2 | ReminderCall.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ReminderCall.com the right Appointment Reminder solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161549/ReminderCall/reviews --- ReminderCall.com 4.7 (168) [View alternatives](https://www.capterra.com/p/161549/ReminderCall/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ReminderCall.com ## Showing most helpful reviews Showing 26-50 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Ashley P. Medical Office Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "My ReminderCall Experiences" May 12, 2022 3.0 If our patients don't get their reminders, they don't show a lot of times. I know most of the time the responsibility needs to fall on the patient to remember their own appts but regardless, it does not help matters when the system is not working properly and the only way to get it fixed is to email or phone someone in another part of the country and have them fix it, I cannot do it myself which is frustrating. Pros That I don't have to do anything for the reminders to go out, the computer does it all. Cons That you have to phone or email someone to fix the issues, you cannot do it yourself. Ex. if my reminders don't go out today (automatically), I have to reach out to ReminderCall and ask them to manually send them. Sometimes this does not even get a chance to happen because I have no idea that my reminders did not go out until the next day when my report tells me that. Also, I cannot send long texts, I have to send multiple messages sometimes. My system is not compatible with the advanced system or something to upgrade to the larger message options. Reason for choosing ReminderCall.com At the time, the price seemed best and the ability for ReminderCall to be able to work with my scheduling program was a plus. Now though, we pay alot of money for a very simple service. We should be paying a standard monthly fee, not have it fluctuate based on how many messages we send out. That also though would not please me, when my messages dont get sent and I would be charged anyway, whereas now, if they dont send, I dont get charged, which is great. So maybe there isn't a happy medium solution there... Review Source Response from ReminderCall May 19, 2022 Thank you Ashley! It sounds like you're having unusual connectivity difficulty. We will be reaching out to you to investigate and also to set up a better warning alert for you in your settings. Skyler G. Owner Used the software for: 2+ years ### " A great integrated reminder service that helps ensure return visits." July 24, 2018 5.0 Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications. Pros I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments. I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy. Cons My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though. Review Source Response from ReminderCall July 25, 2018 Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :) VR Verified Reviewer Registered Clinical Counsellor Health, Wellness and Fitness Used the software for: 2+ years ### "Does what I want." September 20, 2021 5.0 I have saved a great deal of money and time having people be reminded of their appointments. Pros I like that I can use the software for the feature I want without having to use the other features. Cons I don't like that clients often get confused and respond to the text reminder number rather than my main number like it instructs them to. Reason for choosing ReminderCall.com No Review Source Response from ReminderCall September 27, 2021 Hello, we're so glad the software is working for you. If you need any assistance changing your instructions, please give us a call. Live technical support is always included! Thank you for sharing your experience. Madhawa C. Medical trainee Medical Devices Used the software for: 2+ years ### "Best Reminding product ever" September 10, 2019 5.0 we use that in our private clinic. we can remind the patients through the application.automatic text messages send to the patients before 1 day to the appointment. Pros Its very easy to use and the customer service is very good.its save our time and also the money.it have automated reminding option to the people who get service from us. automated text message system is very effective Cons There is a problem with the voice mail reading through the product.and some time customer service agents get longer time to fix the problems.except that there is nothing to say about the product. Review Source Response from ReminderCall September 10, 2019 Hi Madhawa, Thank you for the great review. I would like to find out more about the issue you are describing in your second paragraph. It sounds like maybe something needs to be fine-tuned in your settings. Expect a call from our Customer Support Team to help you with this. Thanks again! VR Verified Reviewer Medical practitioner Medical Practice Used the software for: 2+ years ### "No need to worry about appointment " October 14, 2019 5.0 Trusted software to get reminders during our busy life style and reminders done by This software. Pros Best way to remind appointment. The software text us the appointment and remind it. So don’t worry to memorize daily. It done by this software. Easy to set up them and easy to use software. so this is save my lot of time . Cons I haven’t any complaints and I don’t get any least thing to note down hear about ReminderCall software. Review Source Response from ReminderCall October 17, 2019 Thank you for taking the time to give us your feedback. We're so glad the ReminderCall software helps make your job a bit easier. We appreciate your continued patronage. Thanks again! LT Lindsay T. Front Office Manager Individual & Family Services Used the software for: 1-2 years ### "Great for Appointment Reminders" May 18, 2022 5.0 It has been a very useful service for our agency, and has helped us streamline our appointment process more. Customer service has been very helpful each time I have reached out. Pros It was very easy to learn and set up, and works very well with our existing software. Cons There was nothing difficult about using this software; one con is the length of text available. We could use a little more room for customizing certain messages in reminder texts. Also, once you send out a text, you cannot go back and see which text message was sent out. It would be helpful to see which specific messages were sent out to our clients. Review Source Response from ReminderCall May 19, 2022 Hi Lindsay, thank you for the great review! We're so thrilled you found our system easy and efficient. If you are sending through eKyros, there is a character limit. However, if you log into your ReminderCall account, you can send longer messages. Please call us and we can walk you through it. Thanks again! DM Dana M. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product" December 13, 2019 5.0 see pro comment above. Pros I needed an appointment reminder software to help patients remember to keep their appointment. This software is great. It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free. I autopay, they email me the statements and the product just works. As a busy business owner and doctor it's one less thing I have to stress about--which makes it worth it! Cons Occasionally my patients will say they didn't receive a text or email. Reason for choosing ReminderCall.com it came with the software I purchased (chirospring). The price was also affordable, whereas the other programs I looked at where way too expensive. Review Source Response from ReminderCall December 19, 2019 Hello Dana, Thank you so much for the detailed review! We are so happy that you have found it hassle-free. Unfortunately, there are times when emails are filtered out as spam and text messages are blocked by phone carriers. But this should be a rare occurrence. If you see an increase in undelivered messages, please give us a call so that we can investigate. Thanks again! BT Bobbie T. Interim Director Non-Profit Organization Management Used the software for: 6-12 months ### "Reminder Call Review" May 13, 2019 4.0 Our overall experience has been positive. We also use reminder call to let a specific client know that they need to call us to change an appointment or that the office will be closed. Pros It is much easier sending out text reminder calls to our clients than making individual phone calls to each client daily. Our clients also prefer getting the text reminder, rather than the phone call. Cons Would prefer if the client had the option to call the office to cancel or change your appointment, rather than P which means we have to call them. We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number. Review Source Response from ReminderCall May 15, 2019 Hi Bobbie, Thank you for the feedback, we absolutely need these comments! The good news is that we can help address the issue you're having with that call back feature. All messages sent to patients can be fully customized to include an office call back number, and we'd be more than happy to set that up with you. Message scripts within Ekyros simply default to "reply P for a call" to avoid leaving a phone number that could be linked to your office for patient security. But this can be adjusted. One of our customer support team will reach out to you so that we can help change that script for you. Thanks again! JS Julie S. Billing Manager Medical Practice Used the software for: 2+ years ### "Reminder Call REview" December 13, 2019 5.0 It has been great! We love Reminder Call. Pros I like reminder call takes care of everything for us. We don't have to send out the texts or calls, it is just automatically done. Before we would call each of our patients to remind them about their appointments. This has cut down a lot of time for our staff and made for more productive time. It is also incorporated into our software so the process of setting up was very seamless. Cons Everyone once in a while (maybe once a year) there is a glitch that the texts/calls don't go out and then all our patients complain that they didn't get the message, but that happens with anything, so its not a huge deal! Review Source Response from ReminderCall December 19, 2019 Hi Julie, Thank you for taking the time to share your experience. We are so glad the software is helping you be more productive. The next time your connection goes down, please alert us so that we can investigate. Thanks again! MF Murielle F. PT & Clinic Director Hospital & Health Care Used the software for: 2+ years ### "Cost Effective System" September 13, 2021 4.0 We are saving alot of time not having to call clients to remind them of their appointments. Clients appreciate receiving a reminder via text Pros Ease of Use, great customer service, cost effective Cons Voice recorder. Wish we had more options. Clients find it hard to understand Reason for choosing ReminderCall.com n/a Review Source Response from ReminderCall November 10, 2021 Hi Murielle, I'm so glad you are saving so much time sending text messages to your patients. You can actually record your own voice and use it instead. Please contact technical support for an in-person walkthrough--it's included in your account. Thank you so much for writing a review! JF JAMEE F. OFFICE MANAGER Health, Wellness and Fitness Used the software for: 2+ years ### "We LOVE our reminder call system as do our patients! It's minimized our no shows tremendously." June 1, 2017 5.0 I have more time to actually do other tasks around the office and do my job rather than sitting and calling 50 patients a day to remind them of their next day appointment. We have no complaints about this software. It's great!! Our patient's become so dependent on the reminders, that when we've had power outages or the EMR has gone down, they've actually missed appointments, or do the opposite and call in to confirm their appointments same day. Pros It's easy to use with every EMR system we've ever had. We've been with reminder calls since 2006 and we've changed our EMR system at least three different times since then. Anytime we've had to change EMR systems and they didn't have some type of reminder system already, we would call reminder calls and ask if they would be able to work with the new system. The answer has always been a yes and they've always gone above and beyond with their customer service. It has multiple language options, so we can adjust each call to the patient's language preference. It truly is AMAZING! Review Source Response from ReminderCall June 2, 2017 Hi Jamee, Thank you for the wonderful feedback--I will share it with our team! Chantal CF Chelise F. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "Wonderful Client Communication at a Low Price" December 18, 2019 4.0 We are able to effectively communiciate with our patients to remind them of upcoming appointments, changes in schedule and to pick up goods and products from our office. This is a great time saver for my staff, and they are able to focus on more important issues at our office. Pros I love the pricing for remindercall.com. As a small business we monitor our expenses closely. We use ReminderCall daily to communicate with our patients. The system is easy to use and customer service is great, though I have rarely had to call them during our 4+years doing business together. Cons There is a minor glitch in the system that I have to double click to differentiate between calls and text. Review Source Response from ReminderCall December 20, 2019 Hi Chelise, Thank you so much for taking the time to write this amazing review! We are not familiar with this glitch and will be reaching out to your office to see if it's something we can fix for you. Thanks again and have a great day! JS Jordan S. Owner Alternative Medicine Used the software for: 2+ years ### "Wonderful Service " May 24, 2022 5.0 From implementation and customer service, to daily use and patient engagement, we have been enjoying it very much. Pros My patients enjoy this feature. Many new patients ask if we offer this service. They can also cancel an appt if needed and we become aware so that we can schedule others quickly. It’s a must have for any office. Cons No complaints. It’s intuitive, All good. Review Source RG Rhonda G. Center Director Individual & Family Services Used the software for: 1-2 years ### "Great product/service" May 24, 2022 5.0 Pros Easy to use, easy to add different types of reminders for our multiple locations and clientele. Cons Limit on length of reminder message. The ability for clients to respond with more than the requested "C" or "P" without an easy way to see their complete response. It would be nice to have the reminder block any response other than the "C" or "P". Review Source KS Kimberly S. Physical therapist/owner Hospital & Health Care Used the software for: 2+ years ### "Appointment Reminders " December 26, 2019 4.0 It has been great for my patients as they love receiving the text reminders for their apps. It has cut down on the no show/cancellation rate in my office. Well worth the expense!! Pros It is very easy to once it is set up and my patients really appreciate and love receiving them the day before their appointment. It has cut down on the number of no shows/cancellations! Well worth having! Cons I wish they had an app where it would be easier to text patients back as opposed to going to the website to answer back. Also wish I could get a report emailed to me each day as to which texts were delivered and which failed. Reason for choosing ReminderCall.com I was not given any other choice. My software company uses remindercall with there product Review Source Response from ReminderCall January 8, 2020 Hi Kimberly, Thank you for the thoughtful feedback. I have added your feature request to our list--so stay tuned! Thanks again. KR Kevin R. Chiropractor/Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great reminder system for healthcare professionals" September 12, 2021 5.0 Pros Software is reliable, easy to reply with patients, like the confirmation feature of reminders, easy to contact customer service. Cons Limited characters on text message. I would like to ability to have a longer text be sent or break it up into two text messages. Switched from [SmartCloud Connect](https://www.capterra.com/p/236343/SmartCloud-Connect/) Company was bought by ChiroTouch and we weren't pleased with their platform. Review Source Response from ReminderCall November 10, 2021 Hi Kevin! Great news... you can now send text messages that are up to 1,600 characters long. Please check your Dashboard for more information--or call our team for a live walkthrough, support is always included with your account. Thanks for the great review! AS Amanda S. Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "Implements with our scheduling software" May 17, 2022 4.0 Has been great, no complaints. Pros We like that this product is easy to use and we can log in and track if a client has actually received a text reminder. Cons Taking time to log in on the website. An app we can access on our smartphone would be great. Review Source Response from ReminderCall May 19, 2022 Thank you for your review! These types of comments help us keep growing. I will add the app to our feature requests. Thanks again! KN Khai N. Director of Administrative Services Mental Health Care Used the software for: 2+ years ### "Great and reliable tool" September 10, 2021 5.0 Overall, no issue using tool and has been very reliable Pros Works well and fairly easy to use and implement. Cons Not able to set up more than one reminder Reason for choosing ReminderCall.com Helpful staff/support and cost was fair Review Source Response from ReminderCall November 10, 2021 Hi Khai, Thank you for the great review. The ability to set up more than one reminder depends on which software you are using to connect to our system. I don't see your last name here, so please reach out to our support team. Remember that live technical support is included in your account. SB Sheila B. Admin Asst Individual & Family Services Used the software for: 6-12 months ### "Review by Sheila" May 13, 2019 4.0 I've loved having ReminderCall. Making those reminder calls by phone was difficult becuase with our type of client, we never had the right number as they changed often, or the blocked calls from government type agencies, etc. ReminderCall elimiates that frustration. Pros It's very easy to use. I love that I can send reminders from home on Sunday. We close on Thursday so it's a long time from Thursday to Monday if I had to send the reminders while at work on Thursday. Cons I have trouble with creating new messages and them not getting saved. The update button doesn't catch my eye or something. I get out and realize that the message didn't save. My problem I'm sure, but I just miss that step of saving every once in a while and it's frustrating. Review Source Response from ReminderCall May 14, 2019 Hi Shiela, Thank you for the honest feedback. It's comments like these that let us know where to focus new development, so we really appreciate your taking the time. Later this year, we will be launching Rev. 2 of ReminderCall.com which includes a brand new area dedicated to scripting. I hope you will like it better. Meanwhile, remember you can always call us and we'd be happy to do that step for you. Thanks again! EP Elaine P. Client Services Director Medical Practice Used the software for: 2+ years ### "Highly Satisfied" September 10, 2021 5.0 Pleased, no problems, ongoing satisfaction! Pros I have appreciated the ease and reliability of this product, including its simplicity. Cons Greater number of characters without dividing text messages Reason for choosing ReminderCall.com Recommended from the scheduling software we use Review Source Response from ReminderCall November 10, 2021 Hi Elaine, I have some great news--you can now send up to 1,600 characters per text message. Please check your dashboard for more info. Thank you so much for being a great customer! PL Philip L. CIO Insurance Used the software for: 2+ years ### "Totally reliable and unbelievable support " April 18, 2017 4.0 The services just work, every day. Over the last 4 years I have sent 65,000 voicemails and 50,000 text messages. We started with just voicemail reminders for appointments and naturally they improved the likelihood of the meeting taking place. We then added txt reminders - and because it was so easy - we added a txt confirmation (right after the appointment was booked). Our customers love it. The best part is that customers are much more willing to reply to txt messages. Those replies come to us as email (instead of calls) which are easy to handle. We recently started to converse with customers via the txt service, which was easy to implement and efficient for our operators. Can't imagine doing what we do without these services. Pros Ease of implementation Review Source Response from ReminderCall April 18, 2017 Hi Phil, Thank you so very much for such a great review! We work really hard to offer the best service available, so I am happy to see that reflected in your experience. I made sure the Customer Service team got the recognition they deserve. They were really happy to see your review. Thanks again! Chantal Oicles ReminderCall SS Sheila S. Receptionist Mental Health Care Used the software for: 1-2 years ### "Great text reminder system" May 16, 2022 5.0 Love what it does and wish it offered more! Pros Really easy, convenient, and effective way to send out mass appointment reminders for the day. Cons It would be nice if we had more flexibility as to what we are able to put in each text reminder (more information) and if we could do automated call and email reminders as well (after we set it up of course). Review Source PM Paul M. Student physician Medical Practice Used the software for: 2+ years ### "A great way to keep up with the pace in life" August 30, 2019 4.0 A must have for the business man of today! Pros This is such a great software that allows you keep up with the fast pace in life while not forgetting important social contacts throughout the day. Call reminder allows you to hold and reply to phone calls at a later time for which during those important meetings or fun social interactions, when I phone call just isn’t in the plan can be delayed to a later date. It keeps good track and allows you to notify the person making the call that you are busy and will contact them later. It’s safe and easy to use. A must have! Cons It really is simple to use and set up, but the only issue would be that it is limited in what it can do and how you can use it. But isn’t that the essences of what the soft ware is? So really no complaints overall, good service if you have issues with it. Review Source Response from ReminderCall September 4, 2019 Hi Paul and thank you for the review! We're very happy that the software is helping you keep up with your hectic schedule. If you need any help, don't hesitate to reach out--technical support is included with all accounts. KL Kate L. Administrative Assistant Medical Practice Used the software for: 2+ years ### "ReminderCall has been great for us. " May 16, 2022 4.0 Overall ReminderCall we are very happy with using remindercall. Pros Being able to send appointment reminders, electronic forms, and other text communications to our clients has been great. Cons There is some delay between the this software and the other software we use working together. Review Source Response from ReminderCall May 19, 2022 Hi Kate, thank you for the wonderful feedback! SN Simon N. IT consultant Health, Wellness and Fitness Used the software for: 1-2 years ### "Simpel and reliable services" October 15, 2020 4.0 ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in addition to our phone reminders. Pros It's simple and lightweight, and configurable to different appointment types Reliable services, and pay per use price plan Cons It lacks of email reminder features, which would be another great complementary feature. Alternatives considered [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Reason for choosing ReminderCall.com It fits to our initial service and budget requirement Review Source Response from ReminderCall November 10, 2021 Hello Simon, Thank you for taking the time to write a review. We're so glad to hear that you are enjoying the service and that we fit into your budget. We do offer email reminders. Please let us know what type of email features you'd like us to add. Thank you! Similar Products Featured