--- title: "Degoo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Degoo Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more." source_url: "https://www.capterra.com/p/161550/Degoo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Degoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Degoo ## What is Degoo? Cloud storage platform that helps businesses of all sizes upload & share photos while managing storage security through end-to-end encryption & replication features. ## What is Degoo used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 55% Neutral 20% Negative 25% Starting price $3 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Degoo?[Manage this product listing](https://www.g2.com/products/degoo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Degoo 3.4 (44) VS. [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price $3 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (44) Ease Of Use 4.5 (84,303) Value For Money 3.4 (36) Value For Money 4.7 (60,296) Customer Service 2.6 (33) Customer Service 4.5 (55,216) ## Degoo alternatives Highest Rated [4.8 (2,290)](https://www.capterra.com/p/253631/Google-Cloud-Storage/reviews/) Starting price $0.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (87,167)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [iCloud](https://www.capterra.com/p/204717/iCloud/) [4.6 (1,994)](https://www.capterra.com/p/204717/iCloud/reviews/) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204717/iCloud/) [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [4.5 (21,718)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143068/Dropbox-Business/) [View all alternatives](https://www.capterra.com/p/161550/Degoo/alternatives/) ## FAQs about Degoo Overview ### Which roles and teams benefit most from Degoo? Degoo is most used by business owners, CEOs, managers, and administrative teams that need cloud storage for company files, records, and shared documents. IT professionals, engineers, and web administrators use it to back up technical assets and maintain file access, while educators store teaching materials and academic resources. Answer based on 44 reviews Overview ### What company size and industries is Degoo built for? Degoo is a cloud storage platform for businesses of all sizes, with small businesses representing 78% of reviewers and Entertainment and Computer Software each accounting for 7%. It also serves midsize businesses (12%) and enterprises (10%), including Automotive organizations (5%), primarily for business continuity. Answer based on 44 reviews Features and Usability ### What are the key features of Degoo? Degoo offers file sharing, file transfer, and data storage management for organizing and moving files. It also includes secure data storage, encryption, disaster recovery, mobile access, and multi-device support for accessing and protecting stored data across different devices. Pricing ### How much does it cost and what fees or limitations are included? Degoo offers a free version, while Pro costs $3 per month and Ultimate costs 9.99 per month. Pro includes 500 GB and up to 10 devices; Ultimate includes 10 TB and unlimited devices. Reviewers value the free storage, but cite ads and a 512 MB free-file upload limit; some report expensive subscriptions and support issues. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does Degoo offer? Degoo provides videos to help teams get started. Videos can support self-paced learning by showing key steps, feature use, and setup guidance in a visual format. No other training formats are listed in the catalog data for Degoo. Getting Started and Support ### What customer support options does Degoo offer? Degoo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users describe support as mixed: some report quick, helpful replies, while others say emails go unanswered or arrive late, and they are often directed to self-help resources after contacting support. Answer based on 7 reviews ## Features AI summary Based on 14,196 Digital Asset Management reviews Not all Cloud Storage products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **File Transfer** (**48%** of reviewers rated this feature as critical) - **Document Storage** (**55%**) - **Secure Data Storage** (**57%**) Degoo supports **File Transfer** and **Secure Data Storage**, so teams can move files between users and systems while keeping business data protected. However, it does not include **Document Storage**. Instead, it offers **File Sharing** (**50%**) and **Mobile Access** (**48%**), which give users other ways to distribute content and reach files on the go, helping businesses keep information accessible and secure across everyday work. File Transfer 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Move files across different systems or networks Secure Data Storage 3.5 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Data Storage Management 3.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage and store data in a database Multi-Device Support 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Support multiple types of devices Encryption 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Convert data into a code for security File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Degoo 7 features ### All Features - Data Storage Management: Manage and store data in a database - Encryption: Convert data into a code for security - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Multi-Device Support: Support multiple types of devices - Secure Data Storage: Securely stores data to prevent data loss or breaches --- Get Advice We can help you find the software with the features you need. Features 3.2 (44) 3.2 Based on 44 reviews ## Pricing Value for money 3.4 (36) Free Version [View pricing plan details](https://www.capterra.com/p/161550/Degoo/pricing/) Free $0.00 It includes: - 100 GB Cloud Space - 365 Days Account Inactivity - 500 GB Referral Bonus - 5 Devices - 5 GB Per Referred Friend - Access to Web App - Basic Storage Replication - End-to-End Encryption Pro $3.00 Flat Rate,Per Month It includes: - 1000 GB Referral Bonus - 10 Devices - 10 GB Per Referred Friend - 500 GB Cloud Space - Access to Web App - End-to-End Encryption - Enhanced Storage Replication - Files Stored Forever - No Ads - Zero Knowledge Encryption Ultimate $9.99 Flat Rate,Per Month It includes: - 1000 GB Referral Bonus - 10 GB Per Referred Friend - 10 TB Cloud Space - Access to Web App - End-to-End Encryption - Enhanced Storage Replication - Files Stored Forever - No Ads - Photo Storage Maximizer - Unlimited Devices - Zero Knowledge Encryption Value for money 3.4 (36) 3.4 Based on 36 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.6 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.6 (33) 2.6 Based on 33 reviews ## User reviews Overall rating 3.4 Based on 44 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(10) 3(9) 2(3) 1(8) Mentioned topic Recent reviews first, then most helpful LO Lead Operations Clerk Lead Operations Clerk Used the software for: 3-5 years ### "Excellent way to keep files encrypted online" 5.0 February 18, 2019 Pros Ease of use. Can access files on mutiple devices. Encrypted files are kept separated in their own password protected section. Cons Unable to view encrypted files. Yet encrypted photos are displayed on the front page "timeline". DB Dr. Binoy N. Dr Used the software for: 1-3 years ### "One of the best free options for backing up personal files and one of the cheapest for larger files" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 I'd say it was excellent when there was no size limit. Even now it's probably the best for photos and videos. But try not to upload anything with a name that could have copyright issues like a Christmas song. Pros What I like most about this is that tons of free storage is offered for free and you can earn more storage by watching ads (the best option), installing and playing some games (it's not recommended). You get a syncing app for your pc or a degoo app for your mobile device and you can set it up to automatically upload your photos and videos. There's an option to optimize storage which is quite helpful as well. You can earn upto 750MB for watching a single ad which is enough for a 4k video shot from your phone, but you can only upload 512MB/file. But unlike Mega which forces you to purchase premium plans once you lose your hard earned space, degoo lets you keep your files. And you don't lose the storage you earned once. For people who need more storage, degoo offers premium plans with no upload size limit or download size limit with TBs of storage for a very low price, and you could find coupons offered by different sites which would let you earn further discounts. Cons What I hate most about degoo? Well. They change their policy quite easily. When I first started using degoo, there was no upload size limit for any file. Then they reduced it to 512MB. There was no download/streaming size limit for your own files. They increased the space earned by watching each ad from 100MB to 750MB, but added restrictions to the size of the uploaded file and the size of the file that could be streamed. Not a big problem if you upload only small files or cut the videos into parts or format it to smaller size. But some people might not like it. You should avoid uploading music covers or naming your files after songs that are famous, else the bot would send you warning on copyright infringement. You are allowed to challenge this only once. Even people with premium membership have got this problem and some of them didn't even upload any songs/videos with names that could have such copyright. I uploaded a Christmas song that we had played for the church and got a warning and challenged the same to avoid account deletion. Anand -. International Sales and Business Development Manager Used the software for: 1-3 years ### "Beware. Stay Away from Degoo. Terminating Account without any Logic" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 28, 2023 PATHETIC. Terminated my account because just 1 file which I upload violate their terms & condition. " File name: Re\_ Deepak Jalan (we are the Disney and Starbucks supplier).eml ".eml is Outlook extension for email files & they deleted all my data after rejecting my "Appeal"That means you cannot even backup email communication on Degoo ?" what is the use of using such service ?Another thing I was thinking was Degoo going through my files on their server ? For me it was fine as it was email communication but what about other people who are uploading their personal files, photos etc ? Would you want your pictures to be viewed by them or some creepy person having access of your file??? Pros I purchased a Lifetime Membership of Degoo since it was promising me one time investment for giving me a huge data storage capability. Cloud Storage like google drive, dropbox, one drive etc. charge you every month based on the plan you are on while Degoo was promising one time payment for lifetime Access. Cons Degoo is known for Terminating Lifetime Accounts. I saw people ranting about his on their social media accounts but little did I know & made a mistake of purchasing an account with Degoo. Upload speed is good but Download speed is pathetic. Either server will become unresponsive after sometime or you will get Slooooooooooow speed until "Server will become unresponsive" AGAIN.Customer Care Service is Myth. Almost 15 days and I haven't received any response from Degoo Support. F& Founder & CEO Founder & CEO Used the software for: 1-3 years ### "Affordable and easy to use mobile backup app" 4.0 April 11, 2022 Pros It works for backing up my downloaded and screenshot images but I have a hidden folder in my mobile and the images I transfer to that folder do not get backed up to Degoo. The only way I can back them up is by backing them up before moving those photos to a hidden folder in my phone. You can have peace of mind as do not need to manually backup your images and videos anymore. I like that it auto backups my images which I have set on when the phone is charging. They have a generous free plan, which has ads but if you watch ads you get additional storage as rewards. You can get the pro plan when you need more space which is also affordable. Cons They can improve the view of moments and gallery to be able to reduce the size of the image displayed as per one’s preference. I can go to my connected device and access my backed up photos from there but there is no option as yet to filter my photos for a particular device in the Degoo Gallery view. The only option available to sort in Degoo gallery are newest or oldest. ND NDT NDT Used the software for: 1-3 years ### "Ndt" 5.0 February 20, 2023 It help me a lot to find my hold pictures in the system Pros It make me feeling good and safe for use Cons For me the software is very good and safe for use Nicole S. co-manager Used the software for: 3-5 years ### "A Wonderful Free Giant Cloud until you lose your phone and mis-read the fine print(s)!! BEWARE!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 21, 2020 I have gotten ABSOLUTELY NO RESPONSE WHATSOEVER to any of my emails about this to Degoo Customer Service, even when my emails said drastic things like "this year I lost my entire family" or "I lost my son and these are my only videos and pictures of my only child and I can no longer have children," etc. I also included screenshots of the instructions detailing how often I must log in or access my account in order to keep my files saved, and thoroughly. Pros Originally, I was recommending Degoo to everyone! I got SO MUCH SPACE, for FREE, and honestly I was using it primarily as a way to store all of my personal photos and videos of my only child, some of which were very large files. Since I mostly used my phone, I didn't realize there was such a problem accessing my stored files through pc. I think you can't... but this may have changed by now. I loved how it was written everywhere that my stuff would be forever stored, as long as I checked in once or twice a year. DONE! Cons Hard times came and I was mugged and have been smartphoneless for a few months now, so one day I decided to check in to Degoo and try to locate a few specific videos through my PC, only to find IT HAD ALL BEEN ERASED!! Even though I had read and followed the directions in the fine print of how often to check in to ensure saving my files, I failed to notice there was ADDITIONAL, seemingly CONFLICTING fine print saying it had to be accessed once every 3 months?! I still fail to understand how both sets of instructions can simultaneously be true. I also noted the app has to be installed and running... or something to that effect, which is bad news if you are needing space, ONE OF THE BIG REASONS WE USE CLOUDS, RIGHT?? EM Employee Employee Used the software for: 3-5 years ### "Good deal, but very minimal basic features" 2.0 November 4, 2022 Since the beginning, the speed was never good for me (I'm located in Belgium, Europe). But my goal was only to have a copy of my personal/private family videos, so if I lose my disk drive, I won't lose everything. Unfortunately, a few month ago, I discovered that approximately 80% of the videos were gone without any reason. So I've started to upload them again with the same old tool that I always kept on my computer, but with a speed of 3/4Mbps I could only upload about 40% of my videos after a few month... (The total folder of all my videos is around 1TB big). I know that the bandwidth is not a problem with my Internet speed or computer, because on the same computer I can upload to Google Drive, Polar Backup or iDrive at the maximum of my Internet upload speed... Pros When I bought it I could have a great lifetime plan of 10TB for a very competitive cheap price. Cons The tool I was using to upload automatically a folder from my pc doesn't exist anymore and is now, way too slow to be still used, unfortunately. I wouldn't buy this plan these days knowing that this tool is not available anymore. CE CEO CEO Used the software for: Less than 1 year ### "One of the worst user experiences I've had in my entire life." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 3, 2022 The worst possible. Read my CONS field. Pros I can't find a pro. Maybe neutral points, but I won't waste my time. And I had the paid plan, which by the way I'm canceling after this review. So maybe I'll calm down after wasting so much time and energy. After all, if the supplier doesn't care about their product in the customer journey, why should I? Cons A LOT of cons! - The interface is polluted; - Many buttons overlap (and I have 3 iPhones of different versions); - They don't have support. I mean, it's worse: they have "support" but don't return ever (and it wasn't just me. I read several reviews saying that they have this problem); - It's not intuitive at all; - It's barely customizable (always remembering that I have the paid version. So should be better); Anyway, the list is long. The complexity of its use is surreal. Aaa, and yes, I am picky. And while I use Google Drive for my business in general (Degoo's idea was to manage media files), to make contextualization even easier, Dropbox would be the Ferrari of cloud tools. The Degoo? Think of the worst car of the worst brand in your country. And I say it with great tranquility because I test and eventually use practically all the main tools on the market. I know their competition. TE Teacher Teacher Used the software for: 3-5 years ### "I paid for 5 years and all my files have been wiped out, AVOID THESE CLOWNS!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 9, 2020 They are pure and simple theives Pros Degoo is a complete scam, your files are not safe. They have sent emails to many people that they have scanned files and find some content infringing copyright. A few files were listed. They threatened to terminate my account if the were files not removed (these files did not even exist on my computer). Its total waste of time, money and your memories. DO NOT TRUST THESE CLOWNS. Your personal data is not secure and may be shared with other companies. They are scanning your files breaching privacy. Remove this crappy fraud cloud storage degoo. Cons They steal your money and wipe your files MC Management Consultant Management Consultant Used the software for: 1-3 years ### "Degoo Review for Management Consulting" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2022 Already described in the box: What did you like most about this software? Pros In the Management Consulting Business I have to store and update voluminous project data for my clients. To store the data with Degoo gives me the following advantages: do not have to store these data on my hard disk which runs faster, I do not have the risk to loose my data due to a possible head crash or possible mishandling and I do no have to perform lengthy back ups. Cons From my point of view there is no deficiency in this software. 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