Who Uses This Software?

MIE Trak Pro is best suited for custom manufacturers and fabricators that handle up to 500M in fabrication and processing.


Average Ratings

107 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5,000.00/user
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MIE Solutions
  • www.mie-solutions.com
  • Founded 2007
  • United States

About MIE Trak Pro

One word sums up MIE Trak Pro: flexibility. You may be using tired old spreadsheets or an ERP system that can't scale with your manufacturing company. When your organization grows, MIE Trak Pro adapts to your needs, striking a balance between department flexibility and administrative control. From customizable dashboards and reports, to being able to reuse data like quotes, RFQs, sales orders, and work orders, MIE Trak Pro adjusts its full features uniquely to you - without hurting your wallet.


MIE Trak Pro Features

  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Bills of Material
  • Document Management
  • Inventory Management
  • Order Management
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Reporting/Analytics
  • Safety Management
  • Supplier Management
  • Supply Chain Management
  • Automated Scheduling
  • Capacity Planning
  • Change Management
  • MRP
  • Quality Management
  • Scheduling
  • What-if Analysis

MIE Trak Pro Reviews Recently Reviewed!


We have been using MIE Trak for well over a decade

Jun 30, 2016
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: One word sums up the reason that we use and love MIE Trak PRO and MIE Solutions, FLEXIBILITY. This vendor is willing to help us configure their software to work the way we do instead of making us change our process to work the way the software does. In addition, the support we get from MIE Solutions is first class. They are very responsive to our support requests and don't make us wait for the next major release to provide a small modification we need now. The price of MIE Trak PRO is very fair for the powerful features it provides and the annual support charge is a good value for all of the time that MIE Solutions staff spends to make the product work better for us.

Cons: The main problem we have with MIE Trak PRO and MIE Solutions is a result of what we like most about them. Their flexibility and responsiveness in modifying the software makes it difficult for them to keep training materials and documentation current. We have also seen that occasionally updates can have unexpected results, but in each of those cases, support has worked with us to resolve the problem quickly.

Recommendations to other buyers: When comparing manufacturing software, look beyond the features that the application has now. No software application will do everything you need right out of the box. You need to find a vendor that will work with you to squeeze every ounce of productivity from of that software. In our opinion, that company is MIE Solutions. Also consider the support you will depend on. The President of MIE Solutions once called me back late on a Saturday night from a baseball game he was attending with his kids to help me with a difficult problem I was having. That is not a usual occurrence, but I challenge you to find a company President that is more dedicated to his product than David Ferguson.

MIETrak Pro - Kiyokuni Europe Limited

Nov 16, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The main reason for our choice was, as an accredited TS16949 Tier 2 Automotive supplier, we had to make sure that any new system provided the traceability and control that this standard requires and MIETrak Pro offers both. MIETrak Pro has given us the ability to take several standalone systems and incorporate them into one making it much easier to share information between employees at all levels. This has enabled us to move to totally live production bookings on the Shop Floor (via Kiosk) and live stock movements (via Barcode Scanner Server). This has improved stock accuracy as problems can be resolved at source and this leads to enhance MRP's effectiveness. MRP is the main driver for our business and MIE Solutions were open to develop their MRP system to one that I firmly believe is now World Class, not only proposing POs / WOs to meet demand but also suggesting move proposals for existing orders as customer demand changes, either short term or long term.The system is very cost effective, especially when compared to other like for like systems on the market today, but this in no way compromises what MIETrak Pro delivers. The reporting systems are excellent via Quick View Reports and if we've been unsure how to create a report MIE Solutions have been more than happy to assist us. Support / training is of a very high standard, quick response, excellent problem solving and very professional. MIETrak Pro has evolved in the time that we've been using the system with enhancements, some that we use, some that we don't, but it's predominantly our choice and timescale which is very comforting. Whilst Kiyokuni Europe Limited are not a sheet metal manufacturer, MIETrak Pro has seamlessly replaced our old ERP system within our manufacturing environment where we use multi level BOMs and Cellular production units.

Pros: Easy to use and setup. Excellent report functionality with abiltiy to create your own SQL coded reports. Allows and pushes for all business areas to operate within one system

Cons: None that I can honestly think of

Recommendations to other buyers: Compare MIETrak Pro against other ERP / MRP systems in the market place. The most expensive isn't always the best !

MIE Trak Review: Prismier

Mar 14, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: -

Pros: 1)Your team's commitment to providing the tools and support necessary for our successful implementation, Mie Trak has an excellent support team in place. 2) For our use in manufacturing the Automatic and coherent workflow from one department/function to another, ensures a smooth transition and quicker completion of processes. This also ensures that all the inter-departmental activities are properly tracked.

Cons: "Myself : Creating custom Forms and Reports, difficulty finding the appropriate fields for data needed -- Field name in database is sometime different the field title that shows in module which can be tricky trying to find. Note: There are a couple of Modules we are not using: a. Invoices: ( we use QuickBooks) b. Quality Control: ( we have purchased -Unit-Point - integrated with MieTrak - our Quality Director can answer specifics regarding this if needed. c. CRM ( we have purchased our CRM Sales pipeline - which is integrated into outlook)

Weldflow Metal Products Experience of MIE Trak

Feb 08, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Weldflow is a sheet metal is a contract manufacturing facility in Ontario, Canada. We are a small company and was not sure of ERP software available for sheet metal environment. It has been a very intuitive experience with this software as it caters for almost all nuances of our operation.

Pros: We are using MIETrak version 11 and has it with us for last 4 years. The product has the flexibility to use different modules. Though the software has accounting capabilities and interfaces with Quickbooks, however, we only link it to download our vendors and customers and chart of accounts.The vendor has a very responsive technical support system and whenever there has been issues or items that we do not understand there has been technical support available to resolve an issue on hand for that time.

Recommendations to other buyers: I can only speak based on our size and environment. In this regard, I will certainly recommend facilities like us as this software removes any barriers of having certain threshold and size to be able to use such application software.

Great value with many options and features

Jul 10, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Great value, I spent a lot of time researching the various options out there, and this still is the best value product I've found.

Pros: Great integration between various modules; transitioning from quote to sales order to work order to invoicing is very smooth. Customer support is great, usually same day - at least within 24 hours. If a change in the system can help you use the system more efficiently, they will consider it for the next update and try to make it happen. You can pick and choose which modules you use and it integrates well with Quickbooks.

Cons: It is somewhat difficult to train team members, especially those who aren't as experienced with computers and databases. Some features don't work as well if you have higher volume production runs, and if your materials are slit coil material or wire, but this can be worked around.

Tigmasters Review of MIE Trak

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have been using MIEtrak for over 20 years and we are still finding new ways to utilize the software in our business. The product has streamlined quoting and job tracking. We can give our customers quotes in minutes or an instant response when they need progress reports. It has also made us able to find old project info within minutes, even jobs from 15 years ago. We utilize the product in our Sales, Billing, Engineering, Shipping and Accounting offices. It ties in all aspects of our business and has helped us become the place we are today.

Pros: Very knowledgeable staff. They always can solve our problems and answer questions.

Cons: We are in Michigan and they are in California. This time difference has caused us to have some increased time waiting for support. Although, recently we have been noticing them getting back to us much sooner with help.

Recommendations to other buyers: I think anyone evaluating this product will quickly see it offers everything other software offers at a very competitive price.

It improves your business from day!

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I looked at a fair few ERP's before settling on MIE Trak, and what impressed me the most was just how little tweaking it required to be suitable for my business. Some rivals will charge you the purchase cost many times over just to get it fit for purpose!

Cons: Like all ERP's it's only as good at what you put in!

Overall: From the built in CRM through to the invoice module everything is in one place and easy to find. If you're looking to obtain any quality procedures this is essential.

Vendor Response

by MIE Solutions on January 21, 2019

Carl-

Thank you for taking the time to let us know how MIE Trak Pro has helped your business!

We are happy to hear that our software provides the flexibility and functionality you need to fit your business!

We appreciate your decision to make us your business partners and look forward to supporting your every need for many years to come!

-The MIE Solutions Team

Powerful software for a business that wants to control a lot of information. The possibilities are just about endless.

Feb 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have 25+ users so the annual maintenance and support fee is expensive. However, the support is outstanding. Any one of my users can request support directly with Mie Solutions and a tech will remote in to the user's desktop and walk them through the problem, which is usually not a software issue, but user error. This remote in feature is built into the software. Excellent support!

Pros: Powerful and feature packed. Our business has grown over 50% (coincidentally) since implementing MIE Trak Pro and the software has handled the growth without a problem. More users, more transactions and more parts have not bogged down the system. The seamless integration from accounting to purchasing to manufacturing to shipping is excellent.

Cons: A powerful package takes a lot of time and energy to implement. This is not something a busy company can do overnight and the learning curve is a bit steep. I think this would be the case with any complete Accounting+MRP system.

We went from nightmare to nightmare until we went with MIE Trak PRO!

Feb 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.

Pros: Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!

Adding Structure to an Agile Solutions Based Advanced Manufacturing Company

Feb 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: MIE Trak has enabled us to take make a huge growth transition in our business. We are an agile, design-based manufacturing company, and always found it too difficult and time-consuming to put processes around what we did on a day to day basis. We persevered with a fragmented and inconsistent collection of spreadsheets for far too long. Now, working through MIE Trak right from the quoting stage, all information is captured from sales intent right through to manufacturing then delivery, giving our people a consistent framework to work within.

Pros: Simplicity and ease of use.

Cons: The distance between us and the vendor has sometimes made it difficult in terms of support and we have had to work things out ourselves. Local support for the product would be much better.

Recommendations to other buyers: Don't be overwhelmed by the size of the task. Break it down into small chunks and don't aim to use all modules from day 1.

Ease of Using MIE Trak Pro

Feb 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: I find it easy to use if you have any experience with accounting and or quoting. I like the fact that you can quote multiple quantities and follow it all the way through sales orders, work orders, and be invoicing.

Pros: It does it all except payroll. It is easy to search for previous purchases, SO, and a number of sales to any customer. You can add any type of notes to the work orders, IE: DFAR Compliant Mat'l only; weld per spec d1.1; etc. Support is great, they will answer or get an answer to any questions you may have.

Cons: Could use better instructions when first setting up the software.

Recommendations to other buyers: This will only work if you can get your estimators to quote correctly, completely. You need to have employees willing to put in the time to set up the jobs correctly for everything to pull through to the work orders.

Mietrak Pro Review

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very reliable and capable of generating many reports to help us with daily tasks and decisions. Most importantly the support we receive from the team at MIE is excellent.

Cons: There is nothing I dislike about Mietrak, however, it's only as good as the info you put in, so everyone has to be on board.

Vendor Response

by MIE Solutions on January 21, 2019

Valued Customer-

Thank you for your wonderful feedback and for reminding anyone who is looking for a solution that having a supportive team is key to ERP success.

Our technical support representatives appreciate your feedback and will continue to provide excellent service to you and your team!

It is an honor to work with you and we look forward to continuing this wonderful partnership!

-The MIE Solutions Team

It has proven to be a good ERP system that which gives all the information you need to run your bus

May 18, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: menus are easy to follow

for its price gives you a very powerful system to run your business

Quick view reporting gives you access to data that the normal reports do not give

The general report writer is easy to use

easy to look into system to see where in the factory the goods are

Scheduling and capacity planing is easy to set up and maintain

works orders are detailed and easy to follow

Cons: General ledger is simple

rework for both externally discovered faults and internal is cumbersome and reporting needs improvement

need better control on new builds as some causes more issues

Overall: Greater visibility of what is going on in the business

Capterra loader

MIE Trak Pro

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: High levels of flexibility.

Excellent support.

Cons: Occasionally bugs aren't picked up prior to updating to new build.

Overall: Although we are still in a relatively infant stage of our MIE Trak Pro journey, we are already reaping the benefits of having a flexible, user friendly ERP system. We have a clear vision of where we want to be in terms of MRP and works order management and we have every confidence that MIE Trak Pro and its excellent support team will help us to achieve those goals.

Vendor Response

by MIE Solutions on January 21, 2019

David-

Thank you for your wonderful feedback and for your feedback about bugs rolling over into the new builds. Our development team thanks you for your help in bringing awareness to any bug in our system so we can fix it as quickly and efficiently as possible.

It is an honor to partner with you and help you achieve your company's goals. We look forward to continuing this partnership for many years to come!

-The MIE Solutions Team

Simplicity .

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to gather so much information from this software is just remarkable. What took hours before now takes seconds. Without this software we would be just guessing when it comes to scheduling and all other functions to run our business. There is no more guessing and our customers get the true answers based on facts .

Cons: There is not much we like least about the software. Me personally I would like to be able really understand how to make my own quick views without always asking your team for help.

Overall: The ability to have everyone at our company working from one system.

There are so many things that gear into our industry that ERP products

Jun 30, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the biggest things is not what it does for you, it's the by-products of what is done as a result. By product is more than you imagine you needed. Those surprises is what brings MIE Trak Pro to the top. It goes so much more in depth than you can imagine and that is the key to it. Huge amount of information is gathered without having to think about it and reporting features are top notch. Reporting is one of my favorite things about MIE Trak Pro

Cons: They won't let me run it from a beach from Florida. In honestly I was able to run MIE Trak from out of the office 6 hours away, and i'm able to see quotes and machines in use.

Recommendations to other buyers: This software is so industry driven that it's difficult to find another software to compare it to. You can find other softwares that may be able to convert themselves to what MIE Trak Pro specializes in. It's like trying to change a horse in a cow. There are so many things that gear into our industry that ERP products like SAP, needs a lot of customization and at a cost to what MIE Trak Pro specializes in. So user-friendly for the industry.

MIETrak Pro

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. All the data in one place. Reporting via SQL a big plus. Decisions can be made quickly as data is live

Cons: Changes / suggestions are encouraged but can take some time to be released

Overall: Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK

Vendor Response

by MIE Solutions on January 21, 2019

Simon-

Thank you for taking the time to let us know how MIE Trak Pro has helped you! We also appreciate your feedback regarding changes being released and will pass it along to our development team.

We are proud of our support staff and will continue providing the best service possible.

Cheers to many more years of partnership!

-The MIE Solutions Team

Couldn't Function Without MIE Trak

Apr 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reports and information gained through the use of this system is time-saving and all encompassing.

Cons: I wish I knew how to use every single aspect of this system BUT if I don't know how to use something, there are a wealth of training documents and videos readily available at my fingertips.

Overall: I couldn't imagine our company functioning without this software. It is such an integral part of our whole business from quoting, setting up orders, creating POs, inventory, quality control, human resources, accounting and so much more. The customer support is top notch and so prompt!!!

Recommendations to other buyers: I would like to see a training class for the more intermediate functionality...

Best ERP for the Buck

Oct 03, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using the Pro product for over 4 years now and it has exceeded our expectations throughout the initial learning curve to present. Their support team has been extremely accommodating to our requests for feature additions or tweaks. There are a ton of features in this product and takes time to get through and learn them all. We have been very happy with how customizable the product is. It has really helped streamline our business.

Pros: How customizable it is. Their support team has been very accommodating in implementing requested changes or feature additions. Anytime we have any questions on how something supposed to work or if something was feasible we would get a timely response. You get great personalized service with this company which is rare. The software has made a huge difference in streamlining our internal processes making us more efficient.

Cons: Sometimes so may new things are added it takes a while to notice them or figure them out. Not a lot of documentation so once the basics are learned you have to submit tickets to get answers answered.

Recommendations to other buyers: Make sure you are comparing apples to apples when evaluating. We noticed other packages looked cheaper initially but once you added in the extra modules or custom programming they weren't even close. You would be hard pressed finding another company as responsive as Mie-Solutions. They have a top-notch team and it shows in their product.

MIE ERP software

Nov 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The total control over our business. It answers all the questions needed to be in control.

Cons: Not checking for any issues when updating the software.

Overall: I have used MIE for many years and have recommended the software to other companies.

Vendor Response

by MIE Solutions on January 21, 2019

Steve-

Thank you so much for your feedback and for recommending MIE Trak Pro to others. We truly appreciate your loyalty and support!
We are continually striving to fix any issues discovered in the software before releasing updates.

Thank you for taking the time to let us know how we're doing; we look forward to continuing our partnership with you!

-The MIE Solutions Team

Definitely worth evaluating. Decimated more expensive software for us

Feb 09, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. support is stellar 2. ease of customization 3. did i mention the support 4. customization. we are able to build our own reports and edit the formats. 5. vesatility (you can make or buy parts- don't need two part numbers.

Cons: We choose to use a different accounting package (due to our structure), so i am not including that portion in the review.

Recommendations to other buyers: Have worked with the big name software, and I have many customers that still use the big boys. Bottom line, the information available from MieTrak is by far superior. If you have ANY variablility in your business, you would be wise to look at this software. If you want to vary from the canned program, spend a bit of time checking out other customers. We have been a customer for 10 years, a couple of the changes we have requested are not possible, and some take a while to impliment, but you will get an answer rapidly. I have never dealt with anyone at Mie Solutions that gave me the impression they were doing just their "job". Every single time they were trying to help me solve my problem. (aka no corporate attitude)

Great Support and Great Software

Feb 21, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I implemented this software for the company that I work for and I couldn't have asked for a better support team. Every question get answered quickly and politely. They are open to any and all suggestions and willing to change what they can to make it more user-friendly for everyone that uses it.

Pros: The best part about having this product is the support that comes with it. We get our questions answered quickly.

Cons: There are still a few bugs within the system which should get ironed out.

Recommendations to other buyers: This is the only only MRP ERP software that I have used so I can't draw comparisons.

Great Product, Excellent Customer Service

Feb 17, 2016
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: The willingness to help make their product fit the needs of their customers. We are able to use to product for all aspects of our business from Accounting, Sales, Manufacturing to AS9100 level Quality Management.

Cons: The only thing I think that could use improvement would be the documentation and training. More involved explanations of new builds and the changes that occur and how they may affect users. Better training videos with more detailed explanations of all fields and how they interact with one another and where they information is being pulled from. The training videos cover the basics but do not go into much detail or cover "special" users who may need to adjust the way they are used.

Recommendations to other buyers: Research thoroughly! A more popular ERP company we were considering, after a few months of discussion, finally revealed that they were unwilling to modify a critical module for us that would have prevented us from being able to use the system. Thankfully we discovered this in time and we found MIE TRAK who were willing and able to make the necessary modifications. Most other larger well known ERP systems are not as helpful.

MIE Trak Review: MAK Metals/ MAK Grills

Feb 21, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using MIE solutions for 10 years now, it has played a major part in our growth from 3 people to 50.

Pros: The product is so flexible collecting all the different data to make better decisions and the support is fantastic at making reports fit our specific needs.

Cons: It is not a cheap program.

Recommendations to other buyers: The software was made for businesses just like ours and fits like a glove. Just make sure it suits your specific needs. Honestly probably the best investment decision we made growing our business.

Excellent Experience

Nov 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We purchased this software about 3 years ago. It is very robust and the service is top notch.

Pros: Three things stand out: Flexibility, Product Evolution, and Service. Not every shop is not the same and MIE Solutions understands that. We have a large customer that has some very unique and complicated billing requirements. MIE Trak Pro is flexible enough to accommodate this non-standard application of its product. Secondly, they are always working to improve their product. They produce quarterly updates that almost always have some new features that are a benefit to our company. And last, but certainly not least is their service. When I place a ticket with customer support they are always handled quickly and thoroughly.

Cons: They could use some improvement on the documentation available on their customer portal. Some of it is outdated and some just don't go into enough detail to be helpful to experienced users. Fortunately, with their excellent customer service, I am able to open a service ticket and get the information I need.

Recommendations to other buyers: Do your homework. Be sure you ask plenty of questions specific to your needs.

Changing software is never fun but these guys were great.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an all in one software, you can use what you want and use other features later as your ready. It is very capable. The software is very intuitive, things are where you would expect them to be.

Cons: We often quote long lists of parts and quoting many items at one time can be very time consuming.

Overall: We consolidated from using three separate software systems to using one that performs all those functions and more.

The software has allowed us to grow our business and meet the demands of our customers.

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mie Trak pro has worked with us to better understand what is going on in our shop and allowed us to accurately know where to improve.

Cons: There is so many features it makes us feel we need more work in order to use them all. There could be an ai assistant that will do your job but then again thats what they pay me for.

Overall: Increased sales, true understanding of part cost, and most importantly, TRACK-ABILITY!

AWESOME system!

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MIE Solutions has been absolutely awesome with regards to Support and Development. If we have a question about the system we typically receive a phone call Within a few hours of submitting the ticket. MIE Solutions has definitely gone above and beyond to satisfy our needs and have been extremely patient with all of our questions and training needs. MIE Solutions is the epitome of making sure the customer's needs are met.

Cons: We love MIE Trak Pro and everyone that we have interacted with, however if I had to list a dislike, it would be that their Support team is all based in California and the time difference can cause a delay in hearing back regarding Support issues/fixes, etc.

MIE Trak is the software to use!

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used MIE trak for quite a few years and it has help put things in place from the start of an order to shipping out the door.

Pros: Easy to use and helpful staff. Tracks all inventory inside and outside of the business, which has been huge for us.

Cons: Accounting feature was not where we needed it to be at the time when we started, and would like if some features loaded faster to save time.

Recommendations to other buyers: Be open minded to what you need and what they offer.

Chief Financial Officer

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.

Pros: The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.

Cons: It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.

Small Business using Mie Trak Pro

Oct 04, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Mie Trak Pro has made the quote process go so much smoother. I liked the ease of writing the formulas for calculating run times/costing. The flow from quote to router to work order is great. The Mie Kiosk software we use on the shop floor allows for a quick, simple 'look' at where everything is on the shop floor and processes are still needed for completion.

Pros: The flow between quote, sales order, work order and router! This portion of the system is very easy to work with. I really like that this system is the whole package. I hope to be using the accounting, human resources, time clock management and purchase order features in the near future.

Cons: Our company has not even begun to use this software package to it's full potential. Our initial start up and training should have been better, however that is our fault as we should have budgeted for the training up front.

Recommendations to other buyers: Budget for enough training time to get your system set up tailored to your business practices and make sure at least 2-3 people are comfortable moving around inside the system and able to train others. Take advantage of the customized reporting and work through these reports during your training.

Regarding MIE Trak

Feb 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: We have used the product from 1996 to Present. Once familiar, data entry is pretty easy and support is willing to answer any questions.

Pros: Once familiar, data entry is pretty easy and support is willing to answer any questions.

Cons: Setup, figuring everything out, limitations and being 3-4 time zones away from support.

Recommendations to other buyers: Start data input with accurate information, consider how and where the input might be applied to jobs.

great program. does all we need and so much more!

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Customer service is AMAZING. they're all willing and able to work with me to fix any problems that come about and are great at taking input from me as to things that may be helpful!

Cons: There is really nothing that bothers me about this software! Any problems i have, are quickly resolved by the stellar customer service team!

Great Software Amazing Support

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using MIE Track for the entire life of our small business. The software has integrated perfectly with our business and is very easy to learn and user-friendly. Anytime I have a question, the folks at MIE Solutions are available and eager to help, usually immediately, but if for any reason they can't get to me right away, they ALWAYS respond in a very timely fashion.

Pros: I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.

Detronic Industries Review of MIE Trak from MIE Solutions

Feb 21, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: 10+ Daily users for over 20 years. The product has numerous modules that cross reference data. Reports can be customized. Scheduling module needs a major overhaul.

Pros: Product has numerous modules that cross reference data. Reports can be customized.

Cons: Scheduling module needs major overhaul.

Recommendations to other buyers: Check the relevance of the data produced, and the ease of use for the variety of user needs.

Custom Sheet Metal Fabricator

Oct 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a custom sheet metal fabricator, finding that job shop software that fits your companies needs is important. We came across Mie Trak 32, years ago, and within the past couple of years we integrated to the Mie Trak Pro software. Mie Trak Pro software easy to use, from quoting to invoicing; it offers real time viewing/updating, tracking orders, job costing, reports and a quality system. The ease of requesting support is a click away and the Mie Trak support team members are phenomenal. They are there when you need them. Once you submit a support ticket, a team member contacts you quickly.

Pros: Easy to use software. A support team that is available when you need them.

Cons: Software training documents could be more detailed. I think with any software update, there are always bugs/glitches, it would be nice to have an update free of bugs/glitches. The training module could be more user friendly; unable to edit areas to build them to your needs.

Recommendations to other buyers: Find software that fits your company. Look beyond what it can offer, is customizing available? I suggest you get a support package,as with any software, having easy access to a support team is essential.

Excellent software and organization

Oct 03, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: After a year-long search we stumbled upon MIE Trak. We found it perfect for our application. Since it was designed around sheet metal fabrication (our industry), MIE Trak has all the functionality that we wanted. For us, it is a perfect balance that offers all the flexibility we want without being so complex that we are overwhelmed. Their support staff was wonderful on getting our data migrated into MIE Trak and initial report customization setup. The ongoing support ticket system also works very well. We are called back in a reasonable time and the solutions to our problems (often of our own creation) are usually quick. I find MIE Trak to be quite powerful and intuitive and it has enabled us to have better control over our operation. We found a system that will help us operate the way WE want to as opposed to having to change the way we operate to fit the functionality of a computer system.

Pros: The entire package. Great system with great support

Cons: Can't think of anything

Recommendations to other buyers: I hear horror stories about other companies support and service. I would suggest you look hard to make sure the functionality of the software fits your needs but every bit as critical is the way the software is supported and updated.

MIE Trak Review from a Sheet Metal Fabricator

Nov 15, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support has been great! Our ability to customize the software to fit our business needs is one of the great features of the software.

Cons: The interface can be a bit clunky at times and does not have the nice GUI that you would see in a Microsoft or Quickbooks product.

Good Experience

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, intuitive. Very much geared towards sheet metal manufacturing. easy look up capabilities.

Cons: We are on a down rev. version...therefore have not yet realized the benefits of the new versions. Custom reports can be challenging.

Trinity Aerospace

Jun 07, 2016
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The product initially had a number of incompatibility issues with our industry however over the past year especially the MIE Solutions Team has worked with us to increase the effectiveness of the system. Our rep has been an excellent resource for our organization as he understands our industry and requirements.

Cons: The incompatibility issues we experienced. The initial implementation support. Our organization did not have a good implementation plan and required more guidance from the ERP solutions vendor.

Recommendations to other buyers: Ensure you have a good implementation plan. Ensure you understand your processes and requirements and are willing to re-evaluate your processes to match a good ERP system.

Metal Integrity Review

Nov 20, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product fits our needs better than any I've seen and the Vendor does a good job of responding to our needs.

Cons: New builds often cause unforeseen problems. Some smaller "nuisance" issues have not be fixed for several build generations.

User Friendly Sofware and great customer support

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User Friendly by being easy to learn and move around in orders. Inventory can be adjusted at invoice creation allowing us to quickly fix inventory count issues

Cons: Mostly me just learning the ins and outs, so far no real issues not handled by customer service. We have had some issues with the format of some of the documents but support at MIe Trak has quickly addressed

Overall: allowed us to switch over from a cumbersome system with little to no support from the vendor with little to no downtime and a short learning curve. Enjoy the quick responses from the entire team at Mie Solutions

Growing our Business with MIE Solutions

Nov 16, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Software offers so many amazing features we can't apply all of them to our system.

Pros: Whether it is IT support, sales, our customer service, the Mie solutions team is always prompt and professional about helping us grow as a company.

Metal Skills Ltd Review

Apr 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: well thought system for a job shop company

Cons: General ledger

Overall: We have been using MIE PRO since September 2013, the added features since we have started has been great, when used properly the system gives us accurate information that allows our business to run very efficiently

Solid MRP/ERP Software

Sep 30, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: We have been using MieTrak ERP software for many years. In 2015 we upgraded to the MieTrak Pro software which completely revamped the user interface and backing software. The software allows our company to keep every aspect of the business integrated into one unified place. The primary benefit that we get out of the software is that it is adaptable. We work with MieSolutions support to integrate new features that we want to see. This type of support you typically do not get with other ERP/MRP software developers without having to purchase packages or consultations.

Pros: Fantastic support from the MieSolutions staff. Holistic, not fragmented. Buy a seat get access to all of the features. Easy user interface, not overly complicated. High level of company integration. Highly adaptable/flexible.

Cons: Software favors smaller assemblies but still functions for our 100+ component designs. No perfect training documents as the flexibility means each user is utilizing the software differently.

EVS Metals Review of MIE Trak Pro

Feb 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used many ERP systems but none have been as versatile and user-friendly as MIE Trak Pro.

Pros: Support and ease of use.

Cons: N/A

Recommendations to other buyers: Do not rush into anything. ERP systems are the heart of a company. Look for ease of use, versatility, and support.

Reduce Paperwork

Feb 21, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Manufacturing Software that tracks our WO and DOM with Time Clock Module. Very User-Friendly.

Pros: Integrated modules that work together.

Cons: Accounting integrated with Inventory.

Recommendations to other buyers: Use the QB integration feature with your accounting.

Very informative.

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. User friendly. Going from screen to screen is very easy and understandable. No question alot easier and practical.

Cons: Slight lag between screens. Icons can better be described. Also, pop screens that prompt you or remind you of an open order. or P.O. could be helpful.

Great product at a great price

Apr 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We looked at a lock of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better cost. The support is great. They go above and beyond for their customers.

Pros: Easy to keep track of projects and costs. We looked at a lot of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better price. Great customer service. They go above and beyond for their customers.

Cons: The system requires you to both: Save and Paste. This seems redundant. Sometimes the program is a little slow.

been very helpful in managing our shop

May 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend it

Pros: Easy to use, keeps track of everything, Great for managing all the items we need to make product, materials, hardware