# MIE Trak Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MIE Trak Pro the right Inventory Control solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161558/MIE-Trak-Pro/reviews

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MIE Trak Pro

4.6 (155)

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Last updated March 13th, 2026

# Reviews of MIE Trak Pro

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

JW

James W

VPMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“We can easily prepare data and arrange it in any manner we choose, then print or save it as a PDF with our company logo to share with customers and suppliers.“

August 16, 2023

RF

Ron F

CFOMachinery, 51 - 200 employeesUsed the software for: Less than 6 months.

“Tracking costs by project and work order is not as seamless as it could be as users are not required to enter a project or work order number when processing a purchase requisition into an order. “

August 11, 2023

AT

Angela T

CFOMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“It Provides us with many great reports. If you knew what you wanted to keep an eye on your business, like employee Efficiency, Costing Report, Production Schedules, Machine maintenance, Request for Quote Report (to measure the success on each quote) Sales /Revenue“

August 10, 2023

SD

Sonja D

ControllerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years.

“Sometimes my entries "disappear" and I have to call tech support to retrieve them for me. “

August 23, 2023

al

adrian l

Manager of Innovation and Engineering MethodsMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: 1-2 years.

“The support to use our software to works within Mietrack Pro (very specific reasons) very well supported and we had a chance to design our add-on's in house to work easily with the core of Mietrack Pro.“

August 23, 2023

AD

Andrew D

IT ManangerElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: More than 2 years.

“This software is built for a lot of companies so inevitably there will be things that do not suite our operation. “

August 11, 2023

MB

Matthew B

General ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 1-2 years.

“We are yet to complete the integration of MIE Track with our online sales which believe this will bring additional efficiency to processing our sales.“

August 12, 2023

id

ivanna d

assistant bookkeeperArchitecture & Planning, 11 - 50 employeesUsed the software for: 6-12 months.

“some bugs that appear, or when my last bookkeeper left moved some settings and since them we have not being able to fix it entirely.“

March 10, 2023

## Showing most helpful reviews

Showing 1-25 of 155 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Account Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Mietrak Pro Review"

October 30, 2018

5.0

Pros

This software is very reliable and capable of generating many reports to help us with daily tasks and decisions. Most importantly the support we receive from the team at MIE is excellent.

Cons

There is nothing I dislike about Mietrak, however, it's only as good as the info you put in, so everyone has to be on board.

Review Source

Response from MIE Solutions

January 21, 2019

Valued Customer- Thank you for your wonderful feedback and for reminding anyone who is looking for a solution that having a supportive team is key to ERP success. Our technical support representatives appreciate your feedback and will continue to provide excellent service to you and your team! It is an honor to work with you and we look forward to continuing this wonderful partnership! -The MIE Solutions Team

IT

Isaac T.  
Finance Manager  
Utilities  
Used the software for: 1-2 years

### "Helpful Project and Process Handling Solution "

April 16, 2024

5.0

MIE Trak Pro ensure resource allocation is done effortlessly and no wastage.

Pros

MIE Trak Pro ensure there is proper planning for every process for business proficiency.

Cons

MIE Trak Pro is immediate in creating proper resource management.

Review Source

CF

Carlos F.  
President  
Machinery  
Used the software for: 1-2 years

### "Better than what we had"

August 11, 2023

3.0

Pros

Unbales our team to have a good overview of our production and able to integrate with third party software's.

Cons

difficult to customize reports and some are not customizable.

Review Source

AD

Andrew D.  
IT Mananger  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great ERP Solution for small or large operations. "

August 11, 2023

4.0

We've been a Mie Trak user since 1996. Their product has helped grow our business and is the cornerstone of our office and ERP. They've made strides to continue servicing the client's needs and can handle almost any business I believe. The software is very well done.

Pros

I like Mie Trak's continuity throughout the software. Everything ties together nicely and is very easy to interact with from window to window. The supplemental features like EDI, mobile warehouse, Quickbooks, Auto-Emailing features, and automated backups help make this worth the investment.

Cons

My biggest challenge is keeping with the updates. Sometimes there are features implemented in the update that we do not like or use. This software is built for a lot of companies so inevitably there will be things that do not suite our operation. Then on the flip side, there may be a feature we really like or need, while minor, does not get implemented. It could get implemented, but it could take 5-6 months or longer depending on the scope.

Reason for choosing MIE Trak Pro

The familiarity and support team were worth staying with.

Review Source

RF

Ron F.  
CFO  
Machinery  
Used the software for: Less than 6 months

### "Great Software We Inherited In a Purchase Transaction"

August 11, 2023

5.0

Been very favorable thus far and the help desk and Mie Solutions Support has also been favorable, as we migrated from a prior company to a new company.

Pros

Journal entries and downloading results to be able to manage numbers in excel! We just added multiple entities, and I am anxious to use it on new entities we created.

Cons

Tracking costs by project and work order is not as seamless as it could be as users are not required to enter a project or work order number when processing a purchase requisition into an order. Could be a local policy issue.

Review Source

TA

Tom A.  
General Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Correct Purchase"

July 18, 2023

4.0

Overall very happy with MIETrak and how the implementation went. We compared it with global shop solutions, Proshop and E2. it was the more expensive of those options but i am confident we made the right choice.

Pros

Very expansive platform that has more features than we currently need but the fact that we get everything out of the box was a big plus for us. It also fit in well with how we were currently running our business so the learning curve was not large. but it has helped us speed up in the bottlenecked areas we struggled. We are a small jobbing shop with only 5 staff and while MIETrak seems like a product the big companies with set standard procedures and lots of admin support should use, it has fit in with our small agile team well.

Cons

The standard reports and reporting features are limited out of the box and without knowledge of SQL we rely on MIETRak to write them for us. This is not a problem but Purchase order receiving is only available in the pro user license and we plan to have all staff receiving in goods. I made an assumption it would be in the kiosk license. The work order nest feature doesn't quite work how we would like it but have found a work around that suits us. it is slow to issue materials to multiple jobs this way and a feature like log out multi work order but for BOM would be great.

Reason for choosing MIE Trak Pro

It suited our sheet metal industry the most and it seemed the most flexible.

Review Source

Response from MIE Solutions

July 28, 2023

Tom, Thank you very much for the great review. We are glad to hear that you still feel confident in your choice to work with our team! We also appreciate your feedback regarding features and functionality within MIE Trak Pro. We would be happy to dive deeper into that BOM feature with you. Our team will call you to discuss your exact needs for an accurate assessment and representation with our development team. Thank you, again, for taking the time to write this comprehensive review! Best, Scott Pierson, COO

aL

adrian L.  
Manager of Innovation and Engineering Methods  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Implementation 2022-2023"

August 23, 2023

4.0

A great experience that is still running. As an technical leading specialist at company I learn from scratch (I work before on mechanical engineering) with a slight background on software coding.

Pros

First of all, the team of Mie Track is very well experienced and provide a very good support in any situation, on low, high or critical moments/priorities. Since we had a long time to prepare the transition towards the Pro System this helps a lot, helps understanding the system before being life in the company. The system has a lot of options is quite complex at the first glance but the user interface has a flow of task which is maintained across all modules. The possibility of extension and integration with other software / applications. The support to use our software to works within Mietrack Pro (very specific reasons) very well supported and we had a chance to design our add-on's in house to work easily with the core of Mietrack Pro. I think our feedback is important and many fixes had been approved in order to seek the most from it. A relative open solution, easy to customize and great support.

Cons

The system at first glance is complex. On new implementation could scary the users.Another cons, the speed, at the first, greatly increasing over time due to Mietrack Team allowance of new ideas or on our feedback.User interface is full of features. That is not a cons but not all companies use all fields. The users are still operate, may require a longer learning curve to get the feeling of UI flow. I must note in our implementation the pool of users are not highly technical on computers and they still acquired, in time, the procedures to work with the system.I know a more elegant solution is in near future (Cube design) but for now we are on learning curve.Missing maybe the concept of mass action for repetitive tasks. Of course this can be implemented easily using alternative modules provided within solutions but requires more advanced users to deal with. This is not an issue on our company.

Reason for choosing MIE Trak Pro

Team support and professionalism. We knew that for our company is a good solution.

Review Source

SD

Sonja D.  
Controller  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Software Review By Davidson Enterprises, Inc."

August 23, 2023

4.0

Overall Mie Trak Pro has helped our manufacturing business become more transparent with day to day transactions. This in turn allows us to spend more time concentrating on increasing business instead of trying to constantly keep it organized and guessing where we are with production and materials. The software has helped us tremendously.

Pros

I like. and depend on the visibility of each transaction that takes place. I can see which user made which transaction and when that user made the transaction

Cons

I don't like that I have reconciliation issues at times. Sometimes my entries "disappear" and I have to call tech support to retrieve them for me. On a good note though, the tech support is great and is always able to fix the issue

Reason for choosing MIE Trak Pro

Mie Trak Pro offered us what we needed for a good price

Review Source

DH

Daniel H.  
Asst. Plant Mgr. and Strategy  
Mining & Metals  
Used the software for: 2+ years

### "Best business tool that I use every day; planning, production, creates processes to increase profits"

August 24, 2023

5.0

I am lucky to have experience with SAP, Oracle, Access and Excel. MIE Trak Pro has aspects of all the strongest programs, delivers great performance and makes it easy to understand for people that haven't gotten an MBA in database management...

Pros

I started in the company with customer service and shipping, then moved to manufacturing and plant floor. Every aspect of the company is improved because of the capabilities of MIE Trak Pro. We pair it with the kiosk program on the shop floor and works smoothly for our business purposes.

Cons

Like a super computer, its only limited by your ability to realize it's potential... I wish the collaboration between database segments were easier to find, when using report writer.

Review Source

VR

Verified Reviewer  
Vice President  
  
Used the software for: 2+ years

### "Good Experience "

June 5, 2018

5.0

Pros

Ease of use, intuitive. Very much geared towards sheet metal manufacturing. easy look up capabilities.

Cons

We are on a down rev. version...therefore have not yet realized the benefits of the new versions. Custom reports can be challenging.

Review Source

LW

Laura W.  
Accounts Payable Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Overall Great Program"

August 10, 2023

5.0

Wonderful ability to track an order from PO to Receiving all the way down to payment of invoice. Love it!

Pros

I personally came from a company that used a different program and switching from the other program to Mie Trak Pro, to me, was an easy change over. I few things I had to teach myself because I made the switch over and the prior employee had not learned exactly how to use this program. My favorite and top "Like" would be the ability to post and if you find a mistake, all you have to do is go back and un-post, correct your mistake and repost again. No crediting out your whole mistake and re--doing the whole process again.

Cons

I'm sure I just haven't figured them all out yet, but I would like better search options with a little more detail in what your result it. Maybe even the ability to control which columns you want to include in your search. But, like I said. I made need more time with the program.

Review Source

Response from MIE Solutions

October 25, 2023

Laura, Thank you so much for your feedback. We are glad to hear that you are getting great use of MIE Trak Pro at Herman Reeves. We also appreciate all suggestions for features and functionality that would improve your user experience. I will pass this information along to our internal development team. If there is anything else you need our help with, please contact me or our support team any time! Best, Scott Pierson, COO

GH

Garrett H.  
President/CEO  
Machinery  
Used the software for: 2+ years

### "Best Decision We Made in Software!"

August 10, 2023

5.0

The overall experience with MIE Trak Pro is excellent. The software is very powerful and fast. The implementation went smooth with their people helping us the entire way. We use all of the system from quoting to accounting. The customer service and support has been outstanding.

Pros

We like the flexibility MIE Trak offers in reports and quick views.

Cons

There are some bugs from time to time, but they offer updates several times per year.

Reason for choosing MIE Trak Pro

The capabilities were far better than the competition and you didn't need to buy additional modules to get everything we needed.

Review Source

KW

Kyle W.  
Presdient  
Maritime  
Used the software for: 2+ years

### "MIE Trak Review"

August 11, 2023

5.0

Pros

MIE Trak has continually met and exceeded our expectations. Their team really takes the time to learn your business. If they don't have a standard feature that will accomplish the tasks they have been quick to develop a solution. The flexibility and customization of the system was a major improvement from our last system. MIE Trak's customer service is top notch!

Cons

We are excited to see the future development of a CRM add on for MIE Trak.

Review Source

US

Ushma S.  
Sales & Customer Service Manager  
Design  
Used the software for: 2+ years

### "n/a"

July 6, 2023

4.0

Pros

RFQ/QuoteSales OrderSales Order ReportsInvoices

Cons

Quote to order report.Not enough training time.

Review Source

Response from MIE Solutions

July 14, 2023

Thank you, Ushma, for taking the time to write a review for MIE Solutions. While many teams may feel a 4-star review is great, we would love to know how we could improve to change it to a 5-star review. We would like to reach out to you immediately to offer training that might address the concerns that you have mentioned. Thank you again for your continued support of MIE Trak and helping us improve our service. –Scott Pierson, COO

DM

Dave M.  
Operations Manager  
Machinery  
Used the software for: Less than 6 months

### "Entertainment Resource Group"

August 14, 2023

5.0

Stock management along with production manufacturing time wise.Accurate costings!

Pros

It is a full comprehensive piece of software.I am only using half of its capabilities thus far but will use more as we grow.Very detailed.

Cons

Some abbreviations are different to here in Australia being an American piece of software.Can't see when the software is doing something, need a time clock or something.

Reason for choosing MIE Trak Pro

This software had so much more to offer than some of the other ones out there.Service and customer training is suburb.

Review Source

KS

Kurt S.  
Process Engineer/Cost Estimation  
Mining & Metals  
Used the software for: 2+ years

### "MIE Trak Review: Prismier"

March 14, 2017

5.0

\-

Pros

1)Your team's commitment to providing the tools and support necessary for our successful implementation, Mie Trak has an excellent support team in place. 2) For our use in manufacturing the Automatic and coherent workflow from one department/function to another, ensures a smooth transition and quicker completion of processes. This also ensures that all the inter-departmental activities are properly tracked.

Cons

"Myself : Creating custom Forms and Reports, difficulty finding the appropriate fields for data needed -- Field name in database is sometime different the field title that shows in module which can be tricky trying to find. Note: There are a couple of Modules we are not using: a. Invoices: ( we use QuickBooks) b. Quality Control: ( we have purchased -Unit-Point - integrated with MieTrak - our Quality Director can answer specifics regarding this if needed. c. CRM ( we have purchased our CRM Sales pipeline - which is integrated into outlook)

Review Source

RW

Rich W.  
General Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "MIE User 23 of 23 years"

August 14, 2023

5.0

Been very good. Mie is always available for tech support and go above and beyond for any requests we have had over the years.

Pros

MIE is a full featured easy to use software package. From quoting to invoicing we utilize this software to run our entire business.

Cons

SQL Database based. SQL can be slow at times for queries on large databases.

Reason for choosing MIE Trak Pro

More tailered to our specific business' type.

Review Source

MM

Mary M.  
Customer Service Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great value with many options and features"

July 10, 2017

5.0

Great value, I spent a lot of time researching the various options out there, and this still is the best value product I've found.

Pros

Great integration between various modules; transitioning from quote to sales order to work order to invoicing is very smooth. Customer support is great, usually same day - at least within 24 hours. If a change in the system can help you use the system more efficiently, they will consider it for the next update and try to make it happen. You can pick and choose which modules you use and it integrates well with Quickbooks.

Cons

It is somewhat difficult to train team members, especially those who aren't as experienced with computers and databases. Some features don't work as well if you have higher volume production runs, and if your materials are slit coil material or wire, but this can be worked around.

Review Source

MC

Mark C.  
Personnel Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Mie Trak"

August 28, 2019

5.0

Its been a very positive experience, the support we get is excellent, we have streamlined and improved our systems and been able to reduce staffing levels as well as improve times and reduce errors, a real win win for the business.

Pros

Price, local support, good training, expandable, easy to amend errors, easy to automate routine work, able to easily search for invoicing and customer data,

Cons

Coming from an outdated system there are no real issues to contend with

Reason for choosing MIE Trak Pro

Purely down to support costs and the savings compared the other suppliers.

Review Source

MS

Mark S.  
Sales Engineer  
Mining & Metals  
Used the software for: 2+ years

### "Tigmasters Review of MIE Trak"

February 21, 2017

5.0

We have been using MIEtrak for over 20 years and we are still finding new ways to utilize the software in our business. The product has streamlined quoting and job tracking. We can give our customers quotes in minutes or an instant response when they need progress reports. It has also made us able to find old project info within minutes, even jobs from 15 years ago. We utilize the product in our Sales, Billing, Engineering, Shipping and Accounting offices. It ties in all aspects of our business and has helped us become the place we are today.

Pros

Very knowledgeable staff. They always can solve our problems and answer questions.

Cons

We are in Michigan and they are in California. This time difference has caused us to have some increased time waiting for support. Although, recently we have been noticing them getting back to us much sooner with help.

Review Source

TP

Tom P.  
Engineer, President  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "We went from nightmare to nightmare until we went with MIE Trak PRO!"

February 11, 2018

5.0

If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.

Pros

Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!

Review Source

SG

Shane G.  
Director  
Telecommunications  
Used the software for: 2+ years

### "Perfect solution"

July 25, 2019

5.0

As the Company, 'Ad-Tek Products' has grown year in year out. Having the right software is essential - This software is a god send. Being able to have everything on one software platform - From quoting to invoicing We have used MIE Solutions software for over 10 years. We started of with 'MIE quote it' then after 3 years moved to the 'MIE Professional' Platform and have'nt looked back since. The software is reliable and functional and most importantly the staff at MIE Solutions provide effective and prompt support.

Pros

Easy to use.

Cons

Nothing.

Review Source

SP

Simon P.  
IT / Planning / Purchaaing Manager  
Automotive  
Used the software for: 2+ years

### "MIETrak Pro"

November 8, 2018

5.0

Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK

Pros

Easy to use. All the data in one place. Reporting via SQL a big plus. Decisions can be made quickly as data is live

Cons

Changes / suggestions are encouraged but can take some time to be released

Review Source

Response from MIE Solutions

January 21, 2019

Simon- Thank you for taking the time to let us know how MIE Trak Pro has helped you! We also appreciate your feedback regarding changes being released and will pass it along to our development team. We are proud of our support staff and will continue providing the best service possible. Cheers to many more years of partnership! -The MIE Solutions Team

JR

Jessica R.  
Office Manager  
  
Used the software for: 2+ years

### "Couldn't Function Without MIE Trak"

April 25, 2017

5.0

I couldn't imagine our company functioning without this software. It is such an integral part of our whole business from quoting, setting up orders, creating POs, inventory, quality control, human resources, accounting and so much more. The customer support is top notch and so prompt!!!

Pros

The reports and information gained through the use of this system is time-saving and all encompassing.

Cons

I wish I knew how to use every single aspect of this system BUT if I don't know how to use something, there are a wealth of training documents and videos readily available at my fingertips.

Review Source

JE

John E.  
Engineer  
Aviation & Aerospace  
Used the software for: 2+ years

### "Changing software is never fun but these guys were great. "

July 18, 2018

5.0

We consolidated from using three separate software systems to using one that performs all those functions and more.

Pros

It is an all in one software, you can use what you want and use other features later as your ready. It is very capable. The software is very intuitive, things are where you would expect them to be.

Cons

We often quote long lists of parts and quoting many items at one time can be very time consuming.

Review Source

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