# Page 2 | MIE Trak Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MIE Trak Pro the right Inventory Control solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161558/MIE-Trak-Pro/reviews

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MIE Trak Pro

4.6 (155)

[View alternatives](https://www.capterra.com/p/161558/MIE-Trak-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of MIE Trak Pro

## Showing most helpful reviews

Showing 26-50 of 155 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Robert K.  
Director of Operations  
Industrial Automation  
Used the software for: 2+ years

### "Highly Flexible MRP"

August 11, 2023

5.0

This is the second company that I have successfully deployed MieTrak Pro at; and the second company that has seen immediate results and improvements to efficiency and profitability. Their support team is quick and responsive and I have seen many features that we have requested be implemented over the years.

Pros

One of the largest advantages over other software is the support included as part of the annual support agreement. The software receives constant updates and improvements and you can always ticket the support team for help. These updates lead to new features and ways to manage production. Ultimately, this fuels continual improvement within the organization with new ways to better capture and maintain production data. However, the dynamic nature of the software introduces some challenges when something is changed or broken.Our team just rolled out an update to our barcoding system including product images on our inventory labels. This is just one recent feature rolled out in a 2023 update that we have turned into a time-saving continual improvement project.

Cons

The heavy customization of MieTrak opens up when you have staff that are knowledgeable about SQL and report writing. While MieTrak support will write custom reports and scripts; new users of the software would see much more creative use of the tools within MieTrak if their own staff understand the underlying system.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

After a previous successful deployment it was the go-to choice to recommend to my team. The ease of implementation and knowledge in the system allows for considerable customization. I knew that it would be able to handle our quoting, manufacturing, inventory, and accounting and remove excel spreadsheet crutches from our operations.

Review Source

KN

Kent N.  
Office Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Efficient and increased our job transparency"

August 14, 2023

5.0

The customer service of Mie Trak Pro is amazing! They were very helpful with importing all of our data from our old ERP and accounting system and have a responsive team. We really love the fact that we have ONE system now instead of duplicate entry into multiple softwares.

Pros

The single most liked feature of this software for me is their integration with other software database systems. Mie was very helpful in getting the data flowing between Pronest and Mie Trak Pro. The last company we used before wouldn't lift a finger to help get customized communication, but we were able to get it up and running after a meeting or two. Another thing I like about Mie Trak is how they have so much information on each page. You can use your arrow key or mouse and scroll down through RFQ's, orders, items, PO's, etc and look over each of the said objects. We also really like how the Mie Trak does the time and material collections on each work order, although we haven't fully implemented that feature yet.

Cons

It took me a while to understand how each item has a quote and router associated with it on manufactured items. We manufacture custom parts, so we enter new part numbers daily. You need to create a new item, and generate a quote from it to where you will enter manufacturing details to create your cost. After, you win the job, you will need to then create a router from the quote so your work order can pull those details. I'm not sure why the work order couldn't pull the information from the quote directly, but there may be reasons I'm unaware of. In the past we were accustomed to sending emails to the customers with their bill with a payment link where they could enter ACH or credit card information and pay that way. We can still email our customer's invoice within the system, but it would be nice for Mie Trak to have a system that could do that.

Alternatives considered

[Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)

Reason for choosing MIE Trak Pro

More features, excellent customer service, and better price

Review Source

JW

James W.  
VP  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "MIE Trak Review"

August 16, 2023

5.0

Great Experience!

Pros

As a job shop who serves various industries, we are constantly needing to send lead-time updates to our customers. MIE Trak allows us the ability to give real-time tracking info to our customers about the status of their order. We can see how many parts have been completed, or what manufacturing stage they are currently at and provide that information quickly over the phone or email without leaving the office. We are able to exercise full control over the shop via the system and communicate all aspects of the manufacturing processes to customers and suppliers.One of our favorite functions is the ability to create custom reports for any module. We can easily prepare data and arrange it in any manner we choose, then print or save it as a PDF with our company logo to share with customers and suppliers. The system is great for generating custom OOR's, RMA's, Certs, etc.Working with the team at MIE Solutions has been a great experience and they are always responsive to our feedback. Often the issues we find are quickly fixed via updates and they are continuously improving the software all the time.

Cons

Any issues that we have experienced have been quickly resolved by the MIE Solutions team, so there is nothing negative to report at this time.

Reason for choosing MIE Trak Pro

We worked with the MIE Solutions team for a long time, and we liked their product the best.

Review Source

Susan F.  
President  
Machinery  
Used the software for: 2+ years

### "I Love MIE-Track"

March 20, 2023

5.0

MIE is an experience by itself. It can be a simplistic or powerful to integrate. It allows you to choose which modules and capabilities that are important to your organization. We currently have not integrated the accounting module because our CPA has a proprietary application. The more time I spend with MIE and the great people on the support line, I find that you are never finished with the implementation. I now know all the talented people at MIE including \[sensitive content hidden\] and others. They always assign my tickets to the most informative person for the subject, and the response time is very fast.

Pros

The features in MIE that I love the best are the work orders with bar codes. This allows the plant workers to easily log in /out of the various sequences. Prior to MIE we had painful hand written time sheets. Other great features is the shipping/invoicing that can generate 100s of shipping labels in minutes. The inventory module is simple and updates inventory in real time. I really love the daily back-ups so I feel our data is always secure and protected.

Cons

I struggled with the quoting module at first to allow the material cost to be nested across parts for real costing, however MIE is not a post processor and we use SigmaNest for nesting.

Reason for choosing MIE Trak Pro

The Sales Manager \[sensitive content hidden\] and I hit it off immediately and he knew the application so well instead of others sales people who do not use their products. \[sensitive content hidden\] customized a local training opportunity for us as well. The price point was reasonable for a small precision metal fabricator, compared to other ERP systems that are 50K plus with no cusotmization.

Review Source

Response from MIE Solutions

March 29, 2023

Susan, our partnership with you and your entire team over the past four years has been a pleasure. Thank you for taking the time to share your experiences. We hope to continue to earn your trust and respect as your partner for many years to come. We will be sharing your amazing feedback with our entire company this week. –Scott Pierson, COO

MJ

Misty J.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Excellent Shop Software"

March 16, 2023

5.0

My overall experience has been excellent. Anytime I have an issue, I submit a ticket, and one of the reps will contact me same day to help me fix it or find a better way. Every single person I have dealt with has been AMAZING! They are so helpful and knowledgeable and they will stick with the ticket until it is resolved or another avenue has been found that works better. Hands down, their customer service is the best!

Pros

MIE Trak Pro is user friendly, easy to navigate, has multiple functions that fit our industry, but most importantly, we are able to track each job/work order from start to finish. Customer service is the very best I have ever used.

Cons

The only issues I have had with MIE Trak Pro are the few times I needed something that was not part of the design...usually related to the employee timeclock recordkeeping. Thankfully, we have found ways around it with the excellent customer service team at MIE Trak.

Review Source

Response from MIE Solutions

March 29, 2023

Misty, thank you for your kind comments. We really appreciate the partnership with your company since November 30, 2005. We will be sure to pass along your feedback to our entire team during our meeting this Friday. We appreciate your comments on the future direction of MIE Trak Pro and we will be sure to share it with our development team. If there is anything else I can do to assist, please don't hesitate to reach out to me directly. –Scott Pierson, COO

HT

Hoa T.  
Director of Operations  
Mining & Metals  
Used the software for: 2+ years

### "MIE Trak PRO - HFI"

August 10, 2023

5.0

MieTRAK PRO is the complete software for the sheet metal industry. Upgrading from MieTrak 32 was the best thing that I encountered since I was a little hesitant to with new software.

Pros

It's very user friendly. It allows you to customize to fit your need. Critical information is a couple keystroke away.Can be exported to Excel for further analysis.

Cons

Annual service contractQuite expensive for adding additional user.

Review Source

Response from MIE Solutions

October 25, 2023

Hoa, Thank you for taking the time to write this amazing review. We appreciate your feedback immensely and are glad to hear that your transition from 32 to Pro went smoothly and you are happy with it. As for the pricing of support and additional users, we are always considering ways to offer competitive and affordable pricing for our services. If you feel that you are not receiving the full benefit of our services, please contact me and I'd be happy to discuss opportunities for training and additional support. Thank you again for your review! Best, Scott Pierson, COO

JD

Jason D.  
VP Operations  
Semiconductors  
Used the software for: 2+ years

### "MIE Makes it happen in Ultra High Purity Manufacturing"

September 4, 2023

4.0

MIE has helped our organization grow and continue to be the world leader in our market. The ability to have so many features in one system has been a great way for us to develop, improve and mature our processes.

Pros

MIE offers all modules required to build a strong and successful manufacturing organization. Remembering to keep strong on the basics it allows for a lot of flexibility and functionality.

Cons

The quality module is limited, but still effective. The accounting module requires some careful analysis.

Review Source

JD

Jonathan D.  
Vice President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great ERP Partner"

August 14, 2023

5.0

Scheduling and Capacity planning for two metal fabrication plants.

Pros

From demo to implementation to support - MIE Trak Pro has been the key to our success.

Cons

Lack of a true CRM module would be the biggest issue right now.

Alternatives considered

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)[Aptean Discrete Manufacturing ERP Made2Manage Edition](https://www.capterra.com/p/212403/Made2Manage-ERP/)

Switched from

[Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)

We needed a product that would work for us on all business fronts.

Review Source

MB

Matthew B.  
General Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "MIE Trak Pro - Highly recommended."

August 12, 2023

5.0

I have had a great overall experience with the MIE Track team. \[sensitive content hidden\] was great to deal with though the sales process and their technicians are well versed in the integration. We are yet to complete the integration of MIE Track with our online sales which believe this will bring additional efficiency to processing our sales.

Pros

\> Huge array of features and ability to capture data on multiple levels of the manufacturing cycle. > Ability to customize features> Great value for money.> Rapid response to support request taking into consider Australian/USA times

Cons

\> The user interface is not very intuitive, however, time and training eventually help the user become more efficient.> It would be amazing to have an Australian based contact deal with customizing and trouble shooting.

Alternatives considered

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing MIE Trak Pro

More comfortable with their sales team and demonstration and believed the software would provide better value for money.

Review Source

JD

Jennifer D.  
Controller  
Semiconductors  
Used the software for: 2+ years

### "Great ERP product - handles every need."

August 14, 2023

5.0

We are able to go through every step of the project with MIE Trak Pro - from Estimating to Invoicing and the data communicates seamlessly from Estimating to purchasing, from purchasing to receiving, from shipping to invoicing, and etc. Our guys even clock in and out on MIE Trak Pro so I can download straight to payroll. Job costing and all kinds of other reporting is super easy.

Pros

Every feature is inter-linked seamlessly, there is no separate modules that you need to perform some sync feature on to communicate with another feature, it's just all there wherever you are.

Cons

It would be nice if we could just highlight specific lines or cells (like in a spreadsheet program) and copy them without needing to copy the entire report that Mietrak generates. However, it is super simple to copy the entire report and paste in Excel, where I can then do what I want with it.

Review Source

WDH

William David H.  
PRESIDENT  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "From start to finish"

August 11, 2023

4.0

We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has always been there for support, weather it be questions on the phone or logging into your system remotely and helping with training or problems.

Pros

We have used there product since 1997.It takes the product from quoting to order entry , work order,scheduling, purchasing material, outside process,inspection, shipping and invoicing.Job history and time tracking

Cons

There is not really anything that sticks out.

Reason for choosing MIE Trak Pro

Being a sheet metal fabrication shop we use the the system from start to finish parts.

Review Source

CS

Christian S.  
Purchasing and Inventory Control Specialist  
Plastics  
Used the software for: 1-2 years

### "Fantastic program"

November 10, 2022

5.0

I recommend MIE Trak due to it's ease of use and fluidity. I've had a great experience with MIE, only issues I've had are issues that aren't the programs fault.

Pros

Ease of use, accessories available to make processes all digital, fluidity of the program.

Cons

None that I can think of. There's still a lot of MIE I have yet to explore.

Review Source

Response from MIE Solutions

April 10, 2023

Christian, we appreciate your kind words and hope that you continue having a great experience using MIE Trak Pro! If you need anything, please contact me at any time. –Scott Pierson, COO

mD

marc D.  
President  
Machinery  
Used the software for: 2+ years

### "Metal Integrity Review"

April 26, 2023

5.0

We would definitely recommend MIE Trak to anyone in the metal fabrication industry.

Pros

For businesses in the metal fabrication industry MIE Trak is an excellent business system. All modules are relatively easy to use.

Cons

The report writing is not very user friendly.

Review Source

Response from MIE Solutions

May 17, 2023

Marc, We appreciate your review of MIE Trak Pro and are glad to hear that you find it to be an excellent business system for the metal fabrication industry. Thank you, also, for your feedback on our report writer. If you could reach out to me directly, I'd love to know what you think may help improve your user experience with that feature, so I can share that information with our development team. Also, please contact our support team if you need assistance with creating a custom report. They would be happy to help! Thank you again, Scott Pierson, COO scott.pierson@mie-solutions.com

Robin M.  
Software Consultant  
Computer Software  
Used the software for: 2+ years

### "MRP/ERP Made Easy"

September 8, 2021

5.0

Pros

This is an of the shelf product, simple installation and implementation

Cons

A free trial will help with potential new customers

Review Source

Response from MIE Solutions

April 10, 2023

Robin, Thank you for your feedback. We are glad that you found the installation of MIE Trak Pro simple and easy! As for your suggestion regarding a free trial, we have considered this and find that, due to the nature of ERP software and the setup required, it is very difficult to offer a free trial without training and implementation help. However, we are always considering new ways to help potential customers get comfortable with the layout and navigation of MIE Trak Pro. Again, we appreciate your feedback. Please contact me if you need anything at all. –Scott Pierson, COO

IT

Isaac T.  
Finance Manager  
Utilities  
Used the software for: 1-2 years

### "Helpful Project and Process Handling Solution "

April 16, 2024

5.0

MIE Trak Pro ensure resource allocation is done effortlessly and no wastage.

Pros

MIE Trak Pro ensure there is proper planning for every process for business proficiency.

Cons

MIE Trak Pro is immediate in creating proper resource management.

Review Source

DS

Deborah S.  
Accounting Manager  
Machinery  
Used the software for: 2+ years

### "Oxy-Gon "

August 11, 2023

4.0

Great the system and the internal group and wonderful to work with

Pros

Everything and the ease of use for each department. Also the way everything is tracked together.

Cons

Accounting can be a little redundant but is still very functional

Review Source

DP

Diane P.  
Office Mfr.  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Review"

August 11, 2023

4.0

My experience has been very positive thus far. I've used many accounting software packages over the years and I like the flexibility of this one.

Pros

I like being able to look anything up in a multitude of ways and the ability to sort databases by most fields. The customizable reports is a very nice feature although not always the easiest to create but Customer Support was very helpful.

Cons

After reconciling bank accounts, it would be nice to print just one (1) report showing that the account is reconciled and detailing all of the cleared transactions (outstanding transactions would be nice to see as well on that report). I currently have to print (5) separate report to get this information.

Review Source

AT

Angela T.  
CFO  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "The software has work well and provides all our need."

August 10, 2023

5.0

A Reliable Software. Have not encounter any problems.

Pros

It Provides us with many great reports. If you knew what you wanted to keep an eye on your business, like employee Efficiency, Costing Report, Production Schedules, Machine maintenance, Request for Quote Report (to measure the success on each quote) Sales /Revenue Report then you could design all these reports for it -under “Quick View” Great BOM features- Enable you to drill down to difference level of BOM -anyone who is a Cost Accountant would love this feature.

Cons

As we are in Australia, we are not able to reach the support teams on the same day due to time difference, but we always received quick responded answer in the following morning.The system can be overwhelming for a new employee/starter as it has many features with difference functions and levels.

Review Source

JB

James B.  
VP of Eng  
Industrial Automation  
Used the software for: 6-12 months

### "Tickets"

March 11, 2023

5.0

Considering this has not been in use 1 year, I am surprised at our progress. Overall experience is good and software works. We are still learning how to best use it in our company.

Pros

During implementation we had questions and features needing support. For these we go online and issue a ticket - support request. I have been impressed at the quality and speed of ticket responses. The mobile warehouse is great and our team loves it. The kiosk for tracking wo progress is great and was easy to implement.

Cons

Some of the features require multiple screens and buttons to execute. The ECO process is limited and does not appear to be written for a company manufacturing products under revision control.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing MIE Trak Pro

Ease of use

Review Source

Response from MIE Solutions

March 29, 2023

Hi James, thank you for your kind words. We will pass it along to our company and support team at our Friday meeting. With respect to your concern with multiple screens, this has been one of the primary focuses of our new, pending Cubed product release. We hope that the new updates meet your expectations. If you'd like to be involved in the review of Cubed, please reach out to me. –Scott Pierson, COO

JW

Joel W.  
President  
Automotive  
Used the software for: 2+ years

### "MIE Trak user for 20 years "

August 12, 2023

5.0

Pros

All features are important to the overall quality of the parts we fabricate and operation of the company. This software has help us maintain our ISO certification.

Cons

I have zero complaints with MIE Trak Pro

Review Source

WS

Werner S.  
President  
Machinery  
Used the software for: 2+ years

### "Contour's Review"

August 10, 2023

5.0

Overall, very satisfied with MIE Track Pro.

Pros

I like the structure and ease of use. Everything is very seemless and works well from one module to the next.

Cons

Arranging some of the sequences. Both on the quote and in the router.

Review Source

Response from MIE Solutions

October 25, 2023

Werner, Thank you so much for your review of MIE Trak Pro. It is our pleasure to have worked with you and the Contour team for over 15 years! We are always looking for feedback from our customers, so we appreciate your comment on arranging sequences on the quote and router. If this is something you'd like to see improved in upcoming releases, I'd be happy to submit a request to our development team for consideration. If there's anything else we can help you with, please contact me any time. Thank you, again! Best, Scott Pierson, COO

RZ

Richard Z.  
President  
Aviation & Aerospace  
Used the software for: 2+ years

### "Happy Customer"

August 10, 2023

5.0

Excellent, highly recommend

Pros

The integration of every aspect of our business

Cons

Customer service, creating a ticket, It is nice to be able to talk to a human form the onset if we h ave a problem instead of an automated ticket

Review Source

Response from MIE Solutions

October 25, 2023

Richard, Thank you for your positive review of MIE Trak Pro. We are so glad to hear that you're a happy customer. When it comes to support, we completely understand the desire to speak on the phone with a technical representative. Our goal is that each ticket is addressed with a phone call from our team, not just an email. If you have any other concerns, please reach out to me any time! Best, Scott Pierson, COO

Josh A.  
pRESIDENT  
Building Materials  
Used the software for: 1-2 years

### "Buyer Beware!"

July 31, 2023

1.0

Rip Off

Cons

Oversold, never implemented in spite of Down Payment. Horrible commitment to implementation, kept our money

Reason for choosing MIE Trak Pro

sales pitch

Review Source

VR

Verified Reviewer  
Production Manager  
  
Used the software for: 2+ years

### "Decent software, needs some trimming."

June 5, 2018

3.0

Making POs and creating WOs.

Pros

It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.

Cons

Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.

Review Source

Response from MIE Solutions

June 6, 2018

Hello, We're sorry you were unable to get the support you needed to use MIE Trak to the best of it's ability. We would love to set up some individualized training or support time with your team to get you all the tools you need. Please give us a call any time at 714-786-6230 x2 or at reviews@mie-solutions.com so we could get that set up for you. Thank you for being our customer!

JH

Joseph H.  
Financial Controller  
Medical Devices  
Used the software for: Less than 6 months

### "Financial Controller"

August 10, 2023

4.0

The implementation team was very responsive and wants your business to succeed.

Pros

MIE Trak Pro is the most all encompassing ERP solution at an affordable level.

Cons

A few of the lesser important features could use a bit of upgrading (time clock, preventative maintenance, but nothing that is mission critical.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing MIE Trak Pro

All encompassing ERP solution.

Review Source

Response from MIE Solutions

October 25, 2023

Joseph, Thank you so much for your review of MIE Trak Pro. We are so glad that you chose to partner with our team over other providers and we hope to continue meeting your needs in the many years to come! As for your suggestion on upgrading some of our features and modules, we would love to pass that information along to our development team. Of course, if you ever see a specific item you think could use improvement, please do not hesitate to submit a ticket. We appreciate your partnership and your positive feedback! Thank you, again. Best, Scott Pierson, COO

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