--- title: "Dentrix Enterprise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dentrix Enterprise Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/161566/Dentrix-Enterprise/" page_type: "product" language: "en" --- # Dentrix Enterprise Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dentrix Enterprise ## What is Dentrix Enterprise? The comprehensive solution for large groups, DSOs, and community health centers. Built to meet enterprise market needs, Dentrix Enterprise helps your organization succeed. It boasts a relational SQL database on top of the award-winning workflow of Dentrix to centralize data and streamline complexity. If you seek to fully centralize management or create interoperability with medical software, the robust features and functionality of Dentrix Enterprise can help you get to the next level. ## What is Dentrix Enterprise used for? [Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/)[Dental Imaging](https://www.capterra.com/dental-imaging-software/) Top alternative Featured Overall rating Based on 101 user reviews Reviews sentiment Positive 78% Neutral 20% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dentrix Enterprise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://henryscheinone.com&name=Dentrix Enterprise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dentrix Enterprise 4.1 (101) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (101) Ease Of Use 4.4 (217) Value For Money 3.9 (84) Value For Money 4.3 (203) Customer Service 4.1 (90) Customer Service 4.5 (211) ## Dentrix Enterprise alternatives [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (217)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [4.6 (88)](https://www.capterra.com/p/122350/Open-Dental/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122350/Open-Dental/) [View all alternatives](https://www.capterra.com/p/161566/Dentrix-Enterprise/alternatives/) ## FAQs about Dentrix Enterprise Overview ### Which roles and teams benefit most from Dentrix Enterprise? Dentrix Enterprise is most used by dental practice administrators, office managers, and coordinators who oversee scheduling, patient flow, and multi-location operations. Dentists and hygienists rely on it for clinical documentation and treatment planning, while billing teams, systems administrators, and executives use it to manage claims, reporting, compliance, and operational visibility. Answer based on 101 reviews Overview ### What company size and specific industries is Dentrix Enterprise built for? Dentrix Enterprise is designed for enterprise dental organizations, including multilocation and group private practices, dental service organizations, community and federally qualified health centers, and institutional dental organizations. It fits larger teams that need practice management software for dental operations across multiple sites and care settings. Features and Usability ### What are the key features of Dentrix Enterprise? Dentrix Enterprise includes core dental practice management features like appointment scheduling, patient records, billing and claims management, and treatment planning. Differentiating features include multi-location access, site-level reporting, charting with imaging compatibility, and schedule templates. Reviewers also frequently mention note templates and integrated front-office and clinical workflows. Answer based on 25 reviews Overview ### Is Dentrix Enterprise good for a dental office? Dentrix Enterprise supports core dental office work well, including scheduling, charting, treatment plans, billing, and multi-site operations. Dental groups, FQHCs, and growing practices often value its broad coverage and integrations, though some offices want better patient portal tools, reporting options, and sharper digital imaging performance. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does Dentrix Enterprise integrate with? Dentrix Enterprise integrates with Solutionreach for patient communication workflows. The available integration list in this data set is limited, so Solutionreach is the only confirmed third-party platform here. It supports automated communications with patients and adds a direct connection for messaging-related tasks. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on Dentrix Enterprise? Dentrix Enterprise is generally easy to onboard for front-desk and billing teams, especially users with Dentrix experience, with training available in person, live online sessions, webinars, videos, and documentation. Nontechnical new hires and admins handling setup or integrations often need more time, and some reviewers found the videos and help materials dated. Answer based on 16 reviews Getting Started and Support ### What customer support options does Dentrix Enterprise offer, and how do users rate the experience? Dentrix Enterprise offers email/help desk, phone support, and chat. Users often describe support as knowledgeable, responsive, and helpful with step-by-step guidance, especially for integrations and training. However, some report long wait times, difficulty reaching technical support, inconsistent issue resolution, and frustration when enhancement requests or complex server problems linger. Answer based on 21 reviews Features and Usability ### Is Dentrix Enterprise easy to use? Dentrix Enterprise feels easy to use for many dental offices, especially after basic training and regular daily use. Front-desk teams often find scheduling, billing, and chart views straightforward, but some users describe the navigation as dated, click-heavy, and harder to learn quickly when switching from other dental software. Answer based on 25 reviews Features and Usability ### How well does Dentrix Enterprise support office workflow? Dentrix Enterprise improves office workflow for many multi-location and busy dental practices by connecting scheduling, charting, and reporting in one system. Front-desk teams and managers often like the organization and visibility, but some users find the workflow less intuitive, with extra steps and a steeper learning curve at first. Answer based on 16 reviews ## Features AI summary Based on 1,624 Dental reviews Capterra reviewers point to these as the top features buyers look for in dental software: - **Patient Records Management** (**56%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) Dentrix Enterprise supports all three of the features reviewers rank highest: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to deliver more consistent service and keep daily operations running smoothly. Patient Records Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Treatment Planning 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Appointment Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Claims Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Charting 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Client Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Dentrix Enterprise 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer History: Access previous interactions or concerns to maintain customer relationships - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - For Dental Practices: Intended to be used by dental practices - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Periodontal Charting: A chart utilized by dental care professional to write and record oral and periodontal health or disease - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 3.8 (101) 3.8 Based on 101 reviews ## Pricing Value for money 3.9 (84) ### Starting price Free trial not available Value for money 3.9 (84) 3.9 Based on 84 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (90) 4.1 Based on 90 reviews ## User reviews Overall rating 4.1 Based on 101 reviews Filter by rating 5(36) 4(43) 3(20) 2(2) 1(0) Mentioned topic Sorted by most recent MK Maria K. Office Manager Health, Wellness and Fitness ### "Dentrix Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 3, 2024 It worked well when and for the time period we needed it to. Pros User friendly platform. Had everything that was needed. Cons Outdated. Had to have multiple windows open to finish one task. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Misty W. Admin Medical Practice ### "Dentrix" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 23, 2022 It was great to experience another software but from a lot of office ive worked for they didnt like how old school it seemed. They would have prefered more updates. Pros It was a good thing for me to test out as a student for dental assisting to get more experience with a different software besides Eaglesoft. Cons It was not very user friendly. Seemed more old school verses Eaglesoft being more modern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sumeet S. CEO Hospital & Health Care ### "Dentrix Enterprise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 13, 2022 Excellent software for the price. The support is not the best, but the software is reliable and simple to use. Pros Easy and user friendly. Easy to train staff with. User-interface is simple and not complicated. Billing and creation of claims is easiest on this platform. Cons Confirmation/reminders and all communications with clients is unreliable. We have contracted with a third party company to ensure proper delivery. Switched from [ACE Dental](https://www.capterra.com/p/10010533/ACE-Dental/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kristen P. Great dental software solution for large and small practices Hospital & Health Care ### "Highly effective dental software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 18, 2021 We love the options to bundle services and the services just keep improving in their features offered. Pros So many features not even sure we use to full capacity yet. Helpful customer service when you get a knowledgeable person. Sales reps have excellent response time, etc. Cons Since Covid customer service wait times are way to long. Switched from [DENTECH](https://www.capterra.com/p/85034/DENTECH/) Softech is dated and not condusive to paperless/digital charts at practice transition Reasons for choosing Dentrix Enterprise Ascend is not really fully developed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Susan W. office manager Health, Wellness and Fitness ### "Hard to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 11, 2021 Pros I do dental front office fill in and often am just thrown into my position with little training on the software. I have found that so many of the software systems are SO user friendly you can pretty well figure out how to use them just by clicking around. Most of the icons are very useful to quickly identify what you need or are looking for. This is great for a busy front desk. Cons I found Dentrix to one of the hardest software programs to just get dropped into. It just did not flow for me. I felt like I was always hunting for the icon I needed to click on to walk a patient out, draw up a treatment plan or print a scrip. I actually ask now when I do fill in what software the office uses and if they use Dentrix I don't fill in for them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PL Peter L. dentist Health, Wellness and Fitness ### "Dentrix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 12, 2020 Overall experience is very good. Lot of updates and new features. Pros The software is easy to use. There are a lot of features which support a dental office. It integrates well with other software. Cons Cost is a little high. There are a lot of functions which is hard to understand. Tech support is not as good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jana A. Patient Care Coordinator Medical Practice ### "Our year with Dentrix." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 14, 2020 Pros The reports that available, the checks and balances to the system. Cons We have had a lot of difficulty in the year that we have had Dentrix, with our server. Main issue is that everything runs super slow, have had multiple technicians look and try to diagnose the situation. It had been rather frustrating. Another issue that we have had is that at implementation we were told that we were set up to run medical claims for procedures to be submitted to the patient's medical insurance. It took me 4 months to get everything figured out to do this. In fact we were not set up to submit the medical claims. That part is finally working for us, but with a lot of sweat equity. We do have a technician with Henry Schein that is going to work on our server in a couple of days. Hopefully things will get figured out. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM CHalise M. Dentist Hospital & Health Care ### "Love Dentrix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2019 Easy to train Pros I really like that it is so user friendly. Cons I would recommend Dentrix to any one. No cons. Alternatives considered [Idira Privileged Access Management](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/) Reasons for choosing Dentrix Enterprise More user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO carrie O. front desk Health, Wellness and Fitness ### "enterprise" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2019 overall its a good program Pros the line item accounting in the ledger is nice also the treatmet planner is very user friendly Cons the statements have to much confusing information for the patients Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) the ownership changed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kristen C. Dental Operations Manager Hospital & Health Care ### "From FQHC Perspective" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 23, 2019 We are able to efficiently see our patients at multiple locations, run reports for all sites, specific providers, etc. Clinical and front office staff are happy with the software. Pros Customer support, ease of scheduling and integrated treatment plan Cons Diagnostic code management is difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161566/Dentrix-Enterprise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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