# Dentrix Enterprise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dentrix Enterprise Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/161566/Dentrix-Enterprise/pricing

---

# 

 Dentrix Enterprise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Dentrix Enterprise

## What is Dentrix Enterprise?

The comprehensive solution for large groups, DSOs, and community health centers. Built to meet enterprise market needs, Dentrix Enterprise helps your organization succeed. It boasts a relational SQL database on top of the award-winning workflow of Dentrix to centralize data and streamline complexity. If you seek to fully centralize management or create interoperability with medical software, the robust features and functionality of Dentrix Enterprise can help you get to the next level.

## What is Dentrix Enterprise used for?

[Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/)[Dental Imaging](https://www.capterra.com/dental-imaging-software/)

Top alternative

Featured

Overall rating

Based on 101 user reviews

Reviews sentiment

Positive

78%

Neutral

20%

Negative

2%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dentrix Enterprise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://henryscheinone.com&name=Dentrix Enterprise)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dentrix Enterprise

4.1 (101)

VS.

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (101)

Ease Of Use

4.4 (188)

Value For Money

3.9 (84)

Value For Money

4.3 (175)

Customer Service

4.1 (90)

Customer Service

4.5 (182)

## Dentrix Enterprise alternatives

[4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Starting price

$10.00

Per User, Per Month

[4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/)

Starting price

$295.00

Per User, Per Month

Highest Rated

[CareStack](https://www.capterra.com/p/176206/CareStack/)

[4.8 (188)](https://www.capterra.com/p/176206/CareStack/reviews/)

Starting price

$698.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/176206/CareStack/)

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)

[4.6 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/122350/Open-Dental/)

[View all alternatives](https://www.capterra.com/p/161566/Dentrix-Enterprise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

3.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Treatment Planning

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Appointment Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Claims Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Patient Records Management

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Client Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Dentrix Enterprise 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Access previous interactions or concerns to maintain customer relationships

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Transmit prescriptions to pharmacies electronically

Reminders sent via email

Create and securely store digital patient records

Intended to be used by dental practices

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

A chart utilized by dental care professional to write and record oral and periodontal health or disease

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

3.8 (101)

3.8

Based on 101 reviews

## Pricing

Value for money

3.9 (84)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.9 (84)

3.9

Based on 84 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (90)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (90)

4.1

Based on 90 reviews

## User reviews

Overall rating

4.1

Based on 101 reviews

Filter by rating

5(36)

4(43)

3(20)

2(2)

1(0)

Mentioned topic

Sorted by most recent

MK

Maria K.

Office Manager

Health, Wellness and Fitness

### "Dentrix Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

December 3, 2024

It worked well when and for the time period we needed it to.

Pros

User friendly platform. Had everything that was needed.

Cons

Outdated. Had to have multiple windows open to finish one task.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Misty W.

Admin

Medical Practice

### "Dentrix"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

May 23, 2022

It was great to experience another software but from a lot of office ive worked for they didnt like how old school it seemed. They would have prefered more updates.

Pros

It was a good thing for me to test out as a student for dental assisting to get more experience with a different software besides Eaglesoft.

Cons

It was not very user friendly. Seemed more old school verses Eaglesoft being more modern.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sumeet S.

CEO

Hospital & Health Care

### "Dentrix Enterprise"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 13, 2022

Excellent software for the price. The support is not the best, but the software is reliable and simple to use.

Pros

Easy and user friendly. Easy to train staff with. User-interface is simple and not complicated. Billing and creation of claims is easiest on this platform.

Cons

Confirmation/reminders and all communications with clients is unreliable. We have contracted with a third party company to ensure proper delivery.

Switched from

[ACE Dental](https://www.capterra.com/p/10010533/ACE-Dental/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kristen P.

Great dental software solution for large and small practices

Hospital & Health Care

### "Highly effective dental software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

July 18, 2021

We love the options to bundle services and the services just keep improving in their features offered.

Pros

So many features not even sure we use to full capacity yet. Helpful customer service when you get a knowledgeable person. Sales reps have excellent response time, etc.

Cons

Since Covid customer service wait times are way to long.

Switched from

[DENTECH](https://www.capterra.com/p/85034/DENTECH/)

Softech is dated and not condusive to paperless/digital charts at practice transition

Reasons for choosing Dentrix Enterprise

Ascend is not really fully developed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Susan W.

office manager

Health, Wellness and Fitness

### "Hard to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

May 11, 2021

Pros

I do dental front office fill in and often am just thrown into my position with little training on the software. I have found that so many of the software systems are SO user friendly you can pretty well figure out how to use them just by clicking around. Most of the icons are very useful to quickly identify what you need or are looking for. This is great for a busy front desk.

Cons

I found Dentrix to one of the hardest software programs to just get dropped into. It just did not flow for me. I felt like I was always hunting for the icon I needed to click on to walk a patient out, draw up a treatment plan or print a scrip. I actually ask now when I do fill in what software the office uses and if they use Dentrix I don't fill in for them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Peter L.

dentist

Health, Wellness and Fitness

### "Dentrix"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 12, 2020

Overall experience is very good. Lot of updates and new features.

Pros

The software is easy to use. There are a lot of features which support a dental office. It integrates well with other software.

Cons

Cost is a little high. There are a lot of functions which is hard to understand. Tech support is not as good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jana A.

Patient Care Coordinator

Medical Practice

### "Our year with Dentrix."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 14, 2020

Pros

The reports that available, the checks and balances to the system.

Cons

We have had a lot of difficulty in the year that we have had Dentrix, with our server. Main issue is that everything runs super slow, have had multiple technicians look and try to diagnose the situation. It had been rather frustrating. Another issue that we have had is that at implementation we were told that we were set up to run medical claims for procedures to be submitted to the patient's medical insurance. It took me 4 months to get everything figured out to do this. In fact we were not set up to submit the medical claims. That part is finally working for us, but with a lot of sweat equity. We do have a technician with Henry Schein that is going to work on our server in a couple of days. Hopefully things will get figured out.

Switched from

[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

CHalise M.

Dentist

Hospital & Health Care

### "Love Dentrix"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2019

Easy to train

Pros

I really like that it is so user friendly.

Cons

I would recommend Dentrix to any one. No cons.

Alternatives considered

[CyberArk Privileged Access Management Solutions](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/)

Reasons for choosing Dentrix Enterprise

More user friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CO

carrie o.

front desk

Health, Wellness and Fitness

### "enterprise"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2019

overall its a good program

Pros

the line item accounting in the ledger is nice also the treatmet planner is very user friendly

Cons

the statements have to much confusing information for the patients

Switched from

[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)

the ownership changed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kristen C.

Dental Operations Manager

Hospital & Health Care

### "From FQHC Perspective"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 23, 2019

We are able to efficiently see our patients at multiple locations, run reports for all sites, specific providers, etc. Clinical and front office staff are happy with the software.

Pros

Customer support, ease of scheduling and integrated treatment plan

Cons

Diagnostic code management is difficult.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161566/Dentrix-Enterprise/reviews/)

Popular comparisons

[CareStack vs Dentrix Enterprise](https://www.capterra.com/compare/161566-176206/Dentrix-Enterprise-vs-CareStack)[Curve Dental vs Dentrix Enterprise](https://www.capterra.com/compare/98688-161566/Curve-Dental-Hero-vs-Dentrix-Enterprise)[BestoSys vs Dentrix Enterprise](https://www.capterra.com/compare/144398-161566/Bestosys-vs-Dentrix-Enterprise)[ABELDent vs Dentrix Enterprise](https://www.capterra.com/compare/60250-161566/ABELDent-vs-Dentrix-Enterprise)

[Dentrix vs Dentrix Enterprise](https://www.capterra.com/compare/2329-161566/Dentrix-vs-Dentrix-Enterprise)[Eaglesoft vs Dentrix Enterprise](https://www.capterra.com/compare/60064-161566/EagleSoft-13-00-vs-Dentrix-Enterprise)[ClearDent vs Dentrix Enterprise](https://www.capterra.com/compare/60053-161566/ClearDent-vs-Dentrix-Enterprise) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)