--- title: "Autosoft DMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Autosoft DMS Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more." source_url: "https://www.capterra.com/p/16157/Autosoft/" page_type: "product" language: "en" --- # Autosoft DMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Autosoft DMS ## What is Autosoft DMS? With over 30 years of industry experience, Autosoft aims to support and empower automotive dealerships of any size with proven solutions and practical knowledge to face the challenges and opportunities of the future. With innovation at the forefront, Autosoft continues to look for new and improved ways to bring value to our dealership partners. Autosoft redefines the DMS by unifying all your insights and operations under one account — simplifying big decisions and helping your dealership grow. ## What is Autosoft DMS used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 64% Neutral 9% Negative 27% Starting price $0.01 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Autosoft DMS?[Manage this product listing](https://www.g2.com/products/autosoft-autosoft/claim_requests/new?auto=true) ## Autosoft DMS Overview Updated September 2026 AI summary Autosoft DMS offers auto dealer businesses of all sizes a suite of tools covering inventory management, accounting, customer and contact databases, financing, sales floor management, and service department operations. With deployment options across cloud, web, and mobile platforms, it also supports features for both new and used car dealers, payment collection, reporting, and website integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Autosoft DMS 3.6 (22) VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price $0.01 One Time Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (22) Ease Of Use 4.8 (2,363) Value For Money 3.6 (22) Value For Money 4.8 (2,206) Customer Service 3.5 (22) Customer Service 4.9 (2,185) ## Autosoft DMS alternatives [4.4 (3,325)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (628)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [View all alternatives](https://www.capterra.com/p/16157/Autosoft/alternatives/) ## FAQs about Autosoft DMS Overview ### Which roles and teams benefit most from Autosoft DMS? Autosoft DMS benefits dealership leadership, finance and office teams, sales and marketing staff, and parts and service departments. Owners, presidents, and general managers use it for oversight and reporting, while controllers and bookkeepers manage accounting. Sales, web, and marketing teams support lead handling, and service and parts teams coordinate daily operations. Answer based on 20 reviews Overview ### What company size and specific industries is Autosoft DMS built for? Autosoft DMS is designed for automotive retail businesses, including car dealerships, truck dealerships, OEM dealers, and independent dealers. It is built for dealerships of varying sizes that need a dealer management system tailored to vehicle sales and dealership operations. Features and Usability ### What are the key features of Autosoft DMS? Autosoft DMS offers accounting tools like general ledger and bank reconciliation, plus inventory management and inventory tracking for automotive dealerships. It also includes customer database and contact database functions, real-time analytics and reporting, document management, alerts/notifications, and modules for sales management, service department, and work order management. Getting Started and Support ### What training and onboarding options does Autosoft DMS offer? Autosoft DMS provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and setup support. Answer based on 2 reviews Getting Started and Support ### What customer support options does Autosoft DMS offer? Autosoft DMS provides Email/Help Desk, Phone Support, and Chat. Users say the support team is responsive and easy to reach, with help often arriving quickly by phone or chat. Reviewers also describe staff as willing to solve problems and provide strong customer service. Answer based on 3 reviews ## Features AI summary Based on 1,696 Auto Dealer reviews Capterra data shows that buyers of auto dealer software rank the following features as their top priorities: - **Reporting & Statistics** (**71%** of reviewers rated this feature as critical) - **Inventory Management** (**53%**) - **Customer Database** (**64%**) Autosoft DMS supports all three features that reviewers consider most important: **Reporting & Statistics**, **Inventory Management**, and **Customer Database**. Together, these capabilities help dealerships track performance, manage vehicle stock more effectively, and maintain accurate customer records, allowing teams to make better decisions, respond faster to buyer needs, and keep daily operations running efficiently. Inventory Management 3.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Service Department 3.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage in-house automobile service department Financing Management 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Financing arranged by the dealership For Automotive Dealerships 3.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important For automotive/car dealerships Reporting/Analytics 3.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Accounting 3.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Autosoft DMS 33 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Buy Here, Pay Here: For auto dealerships that operate using the "Buy Here, Pay Here" method - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Financing Management: Financing arranged by the dealership - For Automotive Dealerships: For automotive/car dealerships - General Ledger: Centralized accounting record which tracks all financial transactions - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lease Tracking: Monitor the process of lease agreements - New Car Dealer: For new car dealerships - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Floor Management: Track and monitor operations on the sales floor - Service Department: Manage in-house automobile service department - Used Car Dealer: For used/pre-owned car dealerships - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.2 (22) 3.2 Based on 22 reviews ## Pricing Value for money 3.6 (22) Basic $0.01 One Time Value for money 3.6 (22) 3.6 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (22) 3.5 Based on 22 reviews ## User reviews Overall rating 3.6 Based on 22 reviews Filter by rating 5(8) 4(6) 3(2) 2(4) 1(2) Mentioned topic Sorted by most recent SM Sarah M. Bookkeeper Automotive ### "Autosoft review Lamb Motor Co." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 30, 2023 I have been able to find mistakes of things that have happened in the past and move forward in an attempt to correct those errors. And when I run into an issue, I have been able to call and get assistance rather quickly and easily from the support team. Pros For my position I like that I can easily make required entries and be able to find past entries to look back on if I need to wrap my head around what I need to do. Cons I'm not sure, with time as I continue to get more acquainted with the software I would be able to find something. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Joshua B. Sales/Web Manager Automotive ### "It does the job " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 27, 2023 over the last 10 years it has be positive with very few negatives. Pros I like the fact that most of our F&I software is easy to use. It doesn't do a good job of decoding vehicles though. Cons The lag on the accounting, parts & service side is disappointing. We also seem to get kicked out a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Cindy M. Service Advisor Automotive ### "Cindy's View of AutoSoft" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 15, 2023 AutoSoft is ok, It is very basic & simple. Pros it is quite simple & user-friendly, too simple for the experienced / computer savy. Cons It is slow, it chokes off a lot, it needs updating, needs a predictive text feature / spell checker Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NJ Norm J. Service Managert Automotive ### "\[sensitive content hidden\] point cdjr service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 15, 2023 system does the basic but does not integrate with outside vendors Pros ease to learn basic of the system for new employees Cons cumbersome billing and lack of reports pulling lop reports or exporting to excel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Becky H. office manager, controller Automotive ### "Why I like Autosoft" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 14, 2023 I really like the support team that I have, from \[sensitive content hidden\] to all the accounting, hardware, inventory support staff..they are always willing to help and are very interested in helping solve my problem Pros It's user friendly, and very logical in my world... Cons on days when our dealership is open...sometimes they are not.Isn't really a problem, this would not let me submit without writing something here, it's optional Reasons for choosing Autosoft DMS We felt it was a good system, we didn't have to pay for all the bells and whistle, cause our management team didn't always want to use all the options available....we didn't pay higher prices, for things we didn't use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LE Leslie E. Controller Automotive ### "Easy to use software, excellant customer service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2023 While there are changes I would like to see, I can honestly say that Autosoft does what I need it to do and the customer service is fantastic. Pros I love the simplicity and ease of use of this software. Cons I dislike that I have to update customer data in more than one location. I would also like the capability to upload all reports to excel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Peter F. Part Manager/I.T. Automotive ### "Old software" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 13, 2023 It works (mostly) and is very inexpensive. The help line people are very nice and helpful.Could not recommend to anyone in todays I.T. environment based off the reason listed above. Having to make our I.T. environment less safe to get a program (ASI) to properly run is not a good sign of proper coding and testing. This should at the top of the priority list to fix. Pros Its cheap and the employees are nice and helpful. Cons Constant crashing. Failure to run more than one instance. Have to turn of UAC for the DMS to work (this one is huge. We have to turn off integrated windows controls to get ASI to run, this should illegal). Reasons for choosing Autosoft DMS Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tami G. owner Automotive ### "User Friendly Dealership DMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 Pros We integrated Autosoft in 2018, the process was simple and virtually seemless Cons The downfall was that the Accounting side was on a hosted site where finance was web based Switched from [ERA-IGNITE](https://www.capterra.com/p/65169/ERA/) Value for your dollar Reasons for choosing Autosoft DMS Ease of use and amazing customer support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ND Nathan D. Owner Automotive ### "Negative Stars" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 19, 2022 Terrible. Pros Nothing. This software is all smoke and mirrors. Cons Everything. Don't waste your time. They lock you into a 3-year contract for a reason. You would not want to stay in a relationship with them unless you are forced to. Reasons for choosing Autosoft DMS I didn't know any better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Cameron H. GM Automotive ### "No way to see its problems until you purchase. " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 November 4, 2020 Good Idea, Good Price, Poor Delivery, Stagnant Development, Deficient on Functions Pros Was able to view a bit more reporting than what we were used to. It integrated well with some providers we couldn't before. Cons The constant glitches and computing errors the system produces. There's many functions that should be standard across the DMS world that you're unable to do in this system. They're not end of the world but there are MANY and they're a constant nuisance. Support will always say that a fix or feature is "in development" but its just an attempt at putting fire out. It's cheaper than many others we looked at, but you get many headaches along with it. Spend the money and get a DMS that will work for you. Switched from [ERA-IGNITE](https://www.capterra.com/p/65169/ERA/) 85% price difference 15% features looked cool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/16157/Autosoft/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.