---
title: "Rocket.Chat Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Rocket.Chat Software - reviews, pricing plans, popular comparisons to other Team Communication products and more."
source_url: "https://www.capterra.com/p/161575/Rocket-Chat/"
page_type: "product"
language: "en"
---

# 

 Rocket.Chat Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rocket.Chat

## What is Rocket.Chat?

Get things done faster by enabling your teams to chat and collaborate quickly in a single communication platform. Allow your team to be productive regardless of their location. Rocket.Chat is a remote-first platform that centralizes discussions, increasing business efficiency.

## What is Rocket.Chat used for?

[Team Communication](https://www.capterra.com/team-communication-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Remote Work](https://www.capterra.com/remote-work-software/)

Top alternative

Featured

Overall rating

Based on 156 user reviews

Reviews sentiment

Positive

83%

Neutral

15%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rocket.Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://rocket.chat&name=Rocket.Chat)

## Rocket.Chat Overview

Updated August 2026

AI summary

Rocket.Chat enables businesses of all sizes to manage team communication through group conversations, channels, and real-time chat, supporting both mobile and desktop access. Covering categories like team communication, instant messaging, and collaboration, it offers features such as file sharing, video conferencing, customizable branding, and integrations. Deployment options span cloud, SaaS, and on-premises platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rocket.Chat

4.3 (156)

VS.

[4.7 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (155)

Ease Of Use

4.6 (16,457)

Value For Money

4.4 (109)

Value For Money

4.5 (11,507)

Customer Service

4.1 (93)

Customer Service

4.4 (10,720)

## Rocket.Chat alternatives

[4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

[4.7 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180345/WhatsApp/)

[View all alternatives](https://www.capterra.com/p/161575/Rocket-Chat/alternatives/)

## FAQs about Rocket.Chat

Overview

### What problems does Rocket.Chat solve?

Rocket.Chat solves fragmented internal communication, lost chat history, and weak control over sensitive data by centralizing team channels, private messaging, file sharing, and searchable archives on self-hosted infrastructure. IT teams, remote departments, project managers, developers, and security-conscious organizations benefit from faster coordination, custom integrations, and controlled access.

Answer based on 102 reviews

Overview

### Which roles and teams benefit most from Rocket.Chat?

Rocket.Chat is most used by software developers, IT leaders, and executive teams that need secure, real-time communication across distributed work. Developers and team leads use it to coordinate projects and troubleshoot quickly, while CEOs, CTOs, and operations leaders rely on it for cross-functional alignment, internal updates, and faster decision-making.

Answer based on 156 reviews

Overview

### What company size and industries is Rocket.Chat built for?

Rocket.Chat is optimized for government, defense, regulated enterprises, and critical infrastructure teams, while 66% of reviewers come from small businesses and 24% from Information Technology and Services. It also has meaningful use among Enterprise teams at 18%, with Computer Software at 16% and Internet at 11%.

Answer based on 156 reviews

Features and Usability

### What are the key features of Rocket.Chat?

Rocket.Chat includes core team communication features like channels, group messaging, direct messaging, @mentions, and chat history, plus collaboration tools such as file sharing and threads. Differentiators include self-hosting, single sign on, access controls/permissions, customizable branding, live chat, and API integrations for connecting internal systems and chatbots.

Answer based on 102 reviews

Integrations

### Which third-party tools and platforms does Rocket.Chat integrate with?

Rocket.Chat integrates with Jitsi for video calls and screen sharing, and connects to 10 third-party tools including Jira, GitHub, Confluence, Google Calendar, Google Drive, HubSpot CRM, Telegram, Zoom Workplace, Drupal, and Zapier. Reviewer mentions center on Jitsi as the primary confirmed integration for meetings.

Answer based on 22 reviews

Getting Started and Support

### What training and onboarding options does Rocket.Chat offer?

Rocket.Chat provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled training presentations, and documentation gives written reference material for self-paced learning and feature lookup.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Rocket.Chat offer, and how do users rate the experience?

Rocket.Chat offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users generally describe support as fast and helpful, with community resources seen as useful for troubleshooting. Some report support as a weaker point, but many say the product works reliably enough that direct assistance is rarely needed.

Answer based on 14 reviews

Security

### How does Rocket.Chat handle data security and access control?

Rocket.Chat uses self-hosted and on-premises deployment options to keep chat data under company control, with encryption, private chat, two-step security, server-level restrictions to limit data sharing, and support for different authentication methods. Reviewers also note occasional authentication challenges, open sign-up risk if URLs are exposed, and complex admin settings.

Answer based on 17 reviews

## Features

AI summary

Based on 17,845 Team Communication reviews

Capterra reviewers highlight these as the features buyers value most when choosing team communication software:

-   **Mobile Access** (**52%** of reviewers rated this feature as critical)
-   **Meeting Management** (**50%**)
-   **Real-Time Chat** (**51%**)

Rocket.Chat supports **Mobile Access** and **Real-Time Chat**, giving teams a way to stay connected from anywhere and communicate instantly as work happens. However, it does not offer **Meeting Management**. Instead, it provides other important capabilities that reviewers also rate highly, including **Collaboration Tools** (**47%**) and **Task Management** (**49%**), helping businesses coordinate work, keep conversations tied to action items, and maintain day-to-day productivity across distributed teams.

Mobile Access

4.3 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Chat

4.4 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Collaboration Tools

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Task Management

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

File Sharing

4.1 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Real-Time Notifications

4.2 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Rocket.Chat 64 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audio Calls: Ability to make voice calls within the system
- Automated Responses: Automatic reply functionality for incoming messages
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
- Call Transfer: Transfers live calls to other agents
- Canned Responses: Shortcuts for inputting frequently used messages
- Chat/Messaging: Communicate using direct chat or messages within the system
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Employee Activity Monitoring: Monitor and track what your employees are doing
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Group Messaging: Group messaging lets multiple people carry on a group conversation
- Live Chat: Ability to chat online in real time
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-User Collaboration: Two-way actions and communication between multiple users in real time
- Natural Language Processing: Process and analyze human language in text or audio form
- Offline Form: Form to collect visitor contact information when live chat isn't available
- Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Support: Provide support to your customers and employees remotely over a shared network
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Screen Sharing: Digitally share screen view with others
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Messaging: Send messages via SMS
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
- Transcripts/Chat History: View messages sent by both parties during the chat conversation
- Transfers/Routing: Transfer queries and organize messages between agents
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Chat: Chat with your counterparts over the video in real time
- Video Conferencing: Connect with meeting participants remotely over video
- Voice Mail: Computer-based system that allows users to send and receive voice messages
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (155)

4.2

Based on 155 reviews

## Pricing

Value for money

4.4 (109)

Free Version

[View pricing plan details](https://www.capterra.com/p/161575/Rocket-Chat/pricing/)

Starter

Free for up to 50 users

It includes:

-   up to 50 users
-   Self-managed hosting only
-   One workspace per organization
-   Launchpad deployment
-   Hierarchical conversations
-   Threaded discussions
-   Channel governance
-   Message formatting & editing
-   Multimedia & file sharing
-   Searchable message history
-   Audio & video messages
-   Read receipts
-   Localized interface (64 languages)
-   Video conferencing integrations
-   Meeting notifications & calendar visibility
-   Whiteboarding
-   Active Directory / LDAP authentication
-   Single sign-on (SAML, OAuth, OpenID Connect)
-   Multi-factor authentication
-   Pre-built mission apps
-   Custom apps with Apps Engine
-   Visual customization (themes, colors, layouts)
-   Custom user status & attributes
-   Secure mobile access (iOS, Android)
-   Mobile data-at-rest encryption
-   Mobile biometrics (PIN/FaceID/TouchID)
-   Push notification privacy controls
-   Native Matrix Federation
-   Cross-platform messaging with Microsoft Teams

Commercial

Contact us for pricing

It includes:

-   Custom users
-   On-prem, private cloud, or isolated VPC and VPN network deployment
-   Dedicated cloud hosting
-   High availability and disaster recovery
-   HIPAA-supportive
-   FINRA and MiFID II ready
-   NIS2 and DORA ready
-   GDPR and CCPA configurable
-   Messaging, calls, and screen sharing
-   Secure external collaboration
-   Mobile app for remote and field teams
-   Open API and custom integrations  

Government

Contact us for pricing

It includes:

-   Custom users
-   On-premises or sovereign cloud deployment
-   Granular role-based access control
-   End-to-end encryption
-   SSO, LDAP, SAML 2.0, and AD
-   Tamper-evident audit logs
-   Message search and export
-   Granular retention policies
-   GDPR-ready with full EU data handling
-   Messaging, calls, and screen sharing
-   Sovereign AI capabilities
-   Matrix protocol federation

Defense

Contact us for pricing

It includes:

-   Custom users
-   Air-gapped, isolated environment, and SCIF-ready deployment
-   DoD ATO up to IL6 - deployed on NIPR, SIPR, and JWICS
-   Secret and Top Secret compatible
-   DISA STIG-hardened (2026 roadmap)
-   FIPS 140-3 validated cryptography (2026 roadmap)
-   Clearance enforced ABAC
-   Encryption key management (2026 roadmap)
-   Post-quantum E2EE and transport encryption (2026 roadmap)
-   Managed mobile with device-level enforcement (2026 roadmap)
-   Messaging, calls, and screen sharing
-   Intelligent search across classified channels
-   Secure coalition and allied network federation
-   XMPP interoperability

Value for money

4.4 (109)

4.4

Based on 109 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (93)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (93)

4.1

Based on 93 reviews

## User reviews

Overall rating

4.3

Based on 156 reviews

Filter by rating

5(78)

4(51)

3(23)

2(3)

1(1)

Mentioned topic

Sorted by most recent

TA

Taylor A.

Executive Assistant

Retail

### "Simply great messaging software for discussion and chat"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2025

My journey so far with Rocket.Chat has been a satisfying one, it’s been a great tool for instant chat, channels and document sharing.

Pros

It’s bulk instant messaging is the most effective feature than in any other chat application which made our group chat extremely efficient.

Cons

I don’t see any feature mistakes but if we want to take an action such as deleting chats it can take a bit some time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kelvin K.

Web Developer

Design

### "Rocket.Chat is a Brilliant Tool for A/V/W Conferencing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2025

Pros

Rocket.Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities in one place.

Cons

I do not encounter challenges when utilizing Rocket.Chat on my end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

shauna G.

packager

Hospital & Health Care

### "userfriendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 3, 2025

overall I am happy with this app, nice and userfriendly

Pros

I liked being able to have group conversations.

Cons

trying to keep up with the conversations while typing my response.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Executive Assistant

Health, Wellness and Fitness

### "One of the least annoying chats"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 19, 2024

overall is one of the least annoying and got my question answered without jumping through hoops

Pros

quick easy to the point. Not alot excess questions

Cons

All chats are annoying we want to talk to a person

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

taylor L.

owner

Apparel & Fashion

### "from what we have used we like"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 2, 2024

the team really likes it so far. im sure we will continue to use it and the other features we have yet to try in the coming months

Pros

easy to set up, not a lot of extra rubbish complicating things

Cons

we havent found anything we dont like as of yet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

QA Analyst

Computer Software

### "Secure and complete communication app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 10, 2024

Pros

One of the most important pro is the data protection, you know that all the info disclosed through messages are secured. It can be downloaded on different devices: Android, iOS, Windows, Linux. The app is really easy to use, has a lot of helpful features to maintain good communication.

Cons

There are only two things I would like to see Rocket.chat improve: the Search section (searching for a specific word won’t show the right results, but random messages), and that the new messages notification don’t always pop up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PA

Paul A.

Chef de Projet

Internet

### "Peut mieux faire "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

April 9, 2024

Pros

Rocket est une bonne solution open-source, mais a de nombreux défauts. En dehors de son coût gratuit, on peut y intégrer quelques outils. On peut y gérer différent canaux de discussions ou des groupes, mettre des utilisateurs en favoris, et, bien évidemment !, échanger des messages.

Cons

Il est difficile d'avoir des fils de discussions, cela est assez peu clair. De même, l'application desktop est assez gourmand en mémoire et ne permet de sauvegarder ses identifiants, nous forçant à nous reconnecter à chaque fois. Impossibilité de mettre facilement des gifs, impossible d'envoyer certains types de fichiers... Difficile la comparaison face à Slack par exemple !

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

General Manager

Management Consulting

### "Excellent alternative to Slack - has everything you need without the paywall"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 28, 2023

Rocket.Chat is perfect for setting up a communications channel with a lot of people where investing money for using the software is not an option (e.g. leisure clubs etc.)

Pros

Rocket Chat was a welcome alternative to Slack when we were facing hefty monthly fees to continue using it. Rocket Chat pretty much can do exactly what Slack also can, but it costs absolutely nothing which is great.

Cons

You need to have basic skills in terms of Linux, webhosting etc. to be able to set up Rocket.Chat. Otherwise you're going to be in for a headache.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack was getting too expensive.

Alternatives considered

[Zoho Cliq](https://www.capterra.com/p/167639/Zoho-Cliq/)

Reasons for choosing Rocket.Chat

Because it's 100% free all the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Computer and Systems Engineer - Ph.D.

Information Technology and Services

### "Rocket.Chat"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 2, 2023

Pros

J'ai aimé les fonctionnalités de Rocket.Chat. J'ai aimé que l'on puisse s'auto-héberger ou payer pour l'hébergement. Simple à utiliser, il offre de bonnes options pour verrouiller les canaux et il est facile de voir les canaux qui ont été configurés pour un usage public.

Cons

Il ne vous donne pas de description des membres du personnel, comme leur titre de poste ou leur numéro de téléphone. Il change également votre statut en absent, et vous ne pouvez pas le changer sans le redémarrer. Il se bloque toujours quand une mise à jour sort et n'est réparé qu'après la mise à jour.

Switched from

[Fleep](https://www.capterra.com/p/143998/Fleep/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tim S.

Beisitzer, Vorstandsmitglied

Recreational Facilities and Services

### "Chat Software für Verein mit >700 Mitgliedern"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

January 23, 2023

Wir nutzen Rocket.Chat für unseren Segelverein mit mehr als 700 Mitgliedern. Davon sind teilweise mehrere hundert täglich online. Auch bei hohem Traffic werden Nachrichten zuverlässig und schnell zugestellt. Wir hosten den Dienst auf unseren Servern selbst und haben einen großzügigen Vereinsrabatt erhalten. Lediglich mit den Push-Benachrichtigungen haben wir hin und wieder Probleme.

Pros

Vernetzung aller Vereinsmitglieder auf einer gemeinsamen Plattform, Gruppen- und Einzelchats möglich, Durchführung von Umfragen direkt in Chatgruppen möglich (mit Umfragen-Bot)

Cons

Der Dienst für die Push-Benachrichtungen fällt hin und wieder aus, sodass neue Nachrichten manchmal unentdeckt bleiben

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

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