# Rocket.Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rocket.Chat the right Team Communication solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161575/Rocket-Chat/reviews --- Rocket.Chat 4.3 (156) [View alternatives](https://www.capterra.com/p/161575/Rocket-Chat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Reviews of Rocket.Chat Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews KK Kelvin K Web DeveloperDesign, Self-employedUsed the software for: More than 2 years. “Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities in one place.“ March 12, 2025 Delia A QA AnalystComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “There are only two things I would like to see Rocket.chat improve: the Search section (searching for a specific word won’t show the right results, but random messages), and that the new messages notification don’t always pop up.“ May 10, 2024 FP Fabian P Technical Support RepresentativeTelecommunications, 501 - 1,000 employeesUsed the software for: More than 2 years. “since being a permanent user of rocket chat it has allowed me to keep in touch with friends and co workers in a very unique way.“ September 12, 2022 KG Kelly G Executive AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “overall is one of the least annoying and got my question answered without jumping through hoops“ November 19, 2024 VL Veronica L PhD studentHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “Instant messages, send pictures, images and other files to keep your group working.“ January 9, 2023 RJ Renae J SupervisorTelecommunications, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I also do not like when you do a direct message or private message with an individual theres no way to delete the message when its not needed anymore, you can only hide the message.“ June 30, 2022 AM Ailed M Engenieer Higher Education, 501 - 1,000 employeesUsed the software for: More than 2 years. “Is great that you can have all your users and create different groups to mantain control of the correct communications.“ December 16, 2022 RJ Renae J SupervisorTelecommunications, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I also do not like that sometimes the pinned messages feature works and sometimes it doesnt.“ June 30, 2022 ## Showing most helpful reviews Showing 1-25 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hendy I. CTO Individual & Family Services Used the software for: 6-12 months ### "Lots of features as open-source & enterprise group chat software" April 23, 2021 5.0 Rocket.Chat has been very useful and relatively low-maintenance. Especially since we deployed it in MongoDB Atlas (another commercial product as DBaaS), so our MongoDB cluster is also low-maintenance. There are many features that can be enabled and configured, it's quite overwhelming at first. (to be honest, it still is now) But it makes me feel good too because if there's a use case, I feel that maybe 60-70% of the time, Rocket.Chat already provides that as an option. Pros The core software is open-source, so the cost is low to get started. You have the option, but not forced to, to purchase business/enterprise support and upgrade for additional features, and Rocket.Chat company also provides hosting services. In case you want to modify the code (likely you won't need it), but you can, so it's a big plus for feeling in control. Rocket.Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as expected. So really happy about this. We also did submit some patches and enhancements to Rocket.Chat GitHub, and while response time varies, we were welcomed, some of our contributions were accepted, some were not accepted but with clear explanation. So we're very happy that we can collaborate directly with Rocket.Chat developers and hopefully having good relationship in the long term. Cons I still see stability issues, sometimes chats not refreshing, and random minor issues. It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months. I understand this is complex code without various platforms connected together, and to be fair Rocket.Chat tried to provide several debugging options inside it, so they do put effort in this. Configuring to use own Firebase Cloud Messaging (FCM) push notification is tricky, and requires deploying customized Android and iOS app... but this is to be expected and I'm not sure how it can be made easier. It still feels that they're pushing for new features more than to fix bugs. Which can be both a good thing or bad thing, depending on which side you're getting. Alternatives considered [Zulip](https://www.capterra.com/p/197945/Zulip/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Rocket.Chat Open source, features, open platform, collaboration with developers Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Too basic Review Source Response from Rocket.Chat April 27, 2021 Hello Hendy, we're incredibly happy to see you've been having a positive experience with our product! Your feedback is very important for us - it's the only way we can improve our product. Thank you so much for your review :) Julien D. CEO Information Technology and Services Used the software for: 1-2 years ### "This OpenSource tool made our whole business possible" May 27, 2022 5.0 We started our self-managed hosted community version of Rocket.Chat a week before starting our company. We were able to quickly facilitate collaboration and communication in our firm. We have implemented a custom made chatbot linked to our MySQL database for work distribution. This tool have been and still is the best we have used in the last two years. It is our "remote office" base. Amazing software, very customizable, unlimited possibilities. Pros The possibility of having a self-managed version of it, running on our own servers, for free. This ensured our data stayed ours. We also implemented a chatbot connected to our MySQL and automatized the work distribution. Cons There are over 1200 permission settings. Around 50% of the software is "okay" documented, the rest indicates it is "under development". Very complex to know exactly what impact will have each setting. Alternatives considered [Element](https://www.capterra.com/p/214578/Element/)[Gmail](https://www.capterra.com/p/202338/Gmail/)[Slack](https://www.capterra.com/p/135003/Slack/)[Tuta Mail](https://www.capterra.com/p/234571/Tuta/) Reason for choosing Rocket.Chat Free community self-managed(hosted) version and it is OpenSource. This ensured we kept ownership on our data / ideas. It is much more effective than emails, and allow collaboration with hundreds of users for free. Great community working on it. Review Source Felix K. Sr. IT Service Delivery Analyst Information Technology and Services Used the software for: 2+ years ### "Rocket Chat - Good But not Great" July 22, 2021 2.0 Rocket Chat is a cost-effective communication solution for small businesses. However, when compared to its competitors (particularly Slack), it's not a product I'd suggest to someone trying to get the most out of it. The development team must work harder to stabilize the program and make it more user-friendly. Pros 1\. I like the notification system. It's highly unlikely that you will miss a crucial notification. When the status is set to busy, the notifications will stay in the background 2. It is definitely cheaper compared to its competitors 3. It's good for team collaboration and communication with the ability to create changes 4. The emojis spice up the communication 5. It also offers SSO functionality where users can log in with their GSUITE credentials Cons 1\. The major con has to be the User Interface. It could definitely use a lot of improvements to make it smooth 2. When starting it for the first time, the servers actually take forever to load 3. It hangs quite a lot even with a very strong internet connection and high spec laptop 4. The file sharing option could be made smoother. 5. The video call option is still missing 6. It's very easy to miss notifications while using the mobile app Reason for choosing Rocket.Chat 1\. Cost 2. Features offered Review Source AA Aditya A. CEO Information Technology and Services Used the software for: 6-12 months ### "My 6 months with Rocket Chat" September 24, 2019 5.0 Very satisfied . I have used Slack, Teamwork Chat before, but Rocket Chat is very economical to me ( free- minus the VPS cost). ANd it has everything we need. Pros 1\. Installation is a breeze. I was able to install Rocket Chat, get SSL configured, and had a running server set up in an hour without having to wave through endless linux commands. 2. Inbuilt support, for Video call using Jitsi, and inbuilt notifications. 3. Slack like user interface , which my team can instantly connect to. Cons 1\. The Quote a message, can be improved, it is visually not very clear. 2. The Video call doesn't ring inside the application, only gives a button to join which makes people skip it some times. 3. On Windows, if the app is running in background, you need to go to the notification panel to bring it to front, if you start from the Start Menu, it doesn't come to front. Overall, the shortcomings are very less and trivial. The software is very stable and a breeze to use. Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Rocket.Chat I tried it, loved it , stuck to it. It gave me no reason to switch. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Slack doesnt have screen sharing on free version, which was the primary reason I shifted to Rocket CHat Review Source Response from Rocket.Chat September 30, 2019 Hi Aditya, our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on support@rocket.chat? thanks for your feedback! NT Nick T. Owner Marketing and Advertising Used the software for: 1-2 years ### "Excellent Open Source Chat Solution with Many Integrations" August 29, 2019 5.0 Overall, Rocket.Chat provides all of the chat solutions I am looking for. Public channels, private channels, private messaging, Webhooks and integrations, including SMS and a website chat widget. Setup is incredibly easy using Docker or Ubuntu Snap. Pros It's open source, easy to deploy and customize. It allows for easy integrations using Webhooks, with Twilio's API, and has a live chat widget for your website. Cons There are still a couple of quirks in the iOS app, but overall it runs smoothly. Accessing and registering for the Rocket.Chat cloud marketplace is not as intuitive as it could be. The marketplace also requires a paid plan. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Rocket.Chat I chose Rocket.Chat because it's open source and self-hosted, in addition to being able to integrate it with other applications. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Rocket.Chat is open source and can be self-hosted, which means you're in control of your data and privacy. It also has additional features that Slack doesn't have. Review Source Response from Rocket.Chat September 30, 2019 Dear Nick, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! Gabriel C. Operational Manager Computer Software Used the software for: Less than 6 months ### "Good & free corporate chat alternative" October 11, 2019 3.0 Rocket.Chat is an overall-nice & free alternative to other enterprise messaging tools. A few words about setting it up: - The server runs on-premises, so all chat data currently resides in our own infrastructure - this was also one of the reasons we chose this. - Secondly it supports LDAP, so this played well with our Active Directory accounts. - Voice calling requires additional setup, which we decided to skip. - Mimetypes for supported file attachments need to be configured by hand, one-by-one And about usability: first of all, it does lack some nice-to-haves here and there: - It cannot be integrated with SharePoint, so there are no status updates when going in a meeting. - Since the desktop client is an Electron app, notifications are a bit lacking; these aren't persistent and besides showing a small blip in the system tray icon, you can't really tell whether there are any new messages. - Also due to the client being an Electron app, it cannot support systemwide shortcuts - It lacks the "threading discussion" that you see in other chat apps. However, all basic features are in place. Pasting images and links gives you a nice preview and text formatting is simple and works as expected. Also, it has a nice Off-The-Record mode where messages are not persisted. And finally, features are still being developed so new features are added constantly. Pros \- Supports LDAP authentication - On-premises server - Platform availability (both web, mobile and Desktop) - Good & clean usability Cons \- Some things are still not working in the mobile native app (e.g.: voting on polls) - No support for threaded chat - No straightforward integration with SharePoint - Electron client app only, so notifications are a bit lacking Alternatives considered [Mattermost](https://www.capterra.com/p/170524/Mattermost/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Review Source Response from Rocket.Chat January 6, 2020 Hi Gabriel, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! VR Verified Reviewer Head Of infrastructure Information Technology and Services Used the software for: 2+ years ### "We switched back to Slack" December 14, 2020 3.0 From a hosting perspective it has been running good, but our users do not like the experience comparing it to Slack. Pros Rocket.chat is a great alternative to Slack with the possibility to run it without license costs on-premise. Documentation is good and a lot of Slack integrations also works with rocket.chat. Cons Push notifications has been bugging and recently limits has been introduced for the push gateway. Our users does not like it because it is not Slack. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Rocket.Chat We switched back to Slack after a running Rocket.chat for about 4 years. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We switched from slack in 2016 to be in charge or our own data and to reduce costs. Review Source Response from Rocket.Chat December 16, 2020 Dear Rocketeer, we're very sorry to see you go. You can check if the push notification limit applies to you here: https://forums.rocket.chat/t/push-notification-gateway-pricing/3044. We're glad you found us when looking for ways to be the owner of your data. Thank you for your feedback - we're always improving our UX and design to make Rocket.Chat as user-friendly as possible. Hope to see you again in our rocket anytime soon! VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: I used a free trial ### "An open source scalable chat platform" October 4, 2019 5.0 Pros Rocket Chat is a completely open source and scalable platform. I love all the options that are offered from: message history, public & private channels, video, admin options, and more. The options are unlimited and I don't think I would ever use them all; but I'm glad they are there. Cons Support & Sales are diffcult to contact. I like talking to an actually person over the phone when making larger scale changes to my organization. Alternatives considered [Website Toolbox](https://www.capterra.com/p/158889/Website-Toolbox/) Reason for choosing Rocket.Chat Rocket Chat can be customized to our needs and has a variety of implementations Review Source Response from Rocket.Chat October 7, 2019 Hi Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! TA Taylor A. Executive Assistant Retail Used the software for: 6-12 months ### "Simply great messaging software for discussion and chat" April 19, 2025 5.0 My journey so far with Rocket.Chat has been a satisfying one, it’s been a great tool for instant chat, channels and document sharing. Pros It’s bulk instant messaging is the most effective feature than in any other chat application which made our group chat extremely efficient. Cons I don’t see any feature mistakes but if we want to take an action such as deleting chats it can take a bit some time. Review Source KK Kelvin K. Web Developer Design Used the software for: 2+ years ### "Rocket.Chat is a Brilliant Tool for A/V/W Conferencing" March 12, 2025 5.0 Pros Rocket.Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities in one place. Cons I do not encounter challenges when utilizing Rocket.Chat on my end. Review Source sG shauna G. packager Hospital & Health Care Used the software for: 1-2 years ### "userfriendly" January 3, 2025 4.0 overall I am happy with this app, nice and userfriendly Pros I liked being able to have group conversations. Cons trying to keep up with the conversations while typing my response. Review Source VR Verified Reviewer Supervisor Telecommunications Used the software for: 2+ years ### "Rocket Chat Makes virtual chat a Cinch" June 30, 2022 5.0 Pros I like that you can post a message in real time along with pinging a specific person or even using an emoji to decorate the message. I also like that you favorite a room so it remains on your conversations list, you can update your profile and settings fairly easy and that you can edit or delete a message you posted if needed. Cons I do not like when the software lags at times , where it takes almost a minute for it to catch up to the current messages. I also do not like that sometimes the pinned messages feature works and sometimes it doesnt. You can pin a message to it but you wont be able to see it, im not sure if theres a character count or not with that. I also do not like when you do a direct message or private message with an individual theres no way to delete the message when its not needed anymore, you can only hide the message. Review Source VR Verified Reviewer Trainee Executive Oil & Energy Used the software for: Less than 6 months ### "Simple UI app for effective team communications" January 6, 2022 4.0 Good app for communications with useful features such as selective tagging and color coding of names and mentions. Replies to messages can be made through emojis leading to less clutter and spam massages. Replies can also be made in a thread like manner to any messages leading to very orderly display of messages. Pros Selective tagging of teammates inside a particular chat and the option to get notifications only from direct tagged mentions. Replies to messages in thread like manner and emoji replies help in keeping the UI orderly and have less clutter. Cons Significant delays in updating of messages leading to improper communications during critical project times. Takes several attempts of refreshing to get the latest messages and mentions. Review Source VR Verified Reviewer Enterprise resilience officer Financial Services Used the software for: 1-2 years ### "default collaboration tool, plug and play" August 23, 2021 5.0 good user experience, no complaints. Pros Easy to use, good quality, intuitive for users with little technology skills Cons Can be expanded to more user cases with utilising more of the features. consequently make it harder for users with less computer skills to catch up with other advanced users. Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Rocket.Chat Fresh and trendy look Review Source VR Verified Reviewer SDR Consumer Services Used the software for: 6-12 months ### "Another collaborative tool you can use for your team" March 17, 2022 4.0 Overall, I have a good experience using Rocket.Chat. As a user and not an admin though, I think it's quite disturbing not to know where's the limit of my privacy. Pros It's a collaborative tool. It has got an app that you can install into all your collaborators system. As other ones, you can use to direct chat and talk to your team - and them to each other. You can put constraints and boundaries into the tool itself. Cons As a collaborator using it and not an admin, I really don't know how it works in terms of privacy. I am sometimes wondering if admins can see all we talk about at work etc. Review Source VR Verified Reviewer backend developer Online Media Used the software for: 2+ years ### "RC review" March 24, 2020 4.0 Pros its very useful to chat with the colleagues and also to share certain type of files Cons it doesn't have a calling option to do a video conferencing Review Source Response from Rocket.Chat July 29, 2020 Dear Rocketeer, we're happy to contribute to making communication - and your life - easier! We do have a video conference integration. :) In Rocket.Chat, you can do video and audio conferences using our Jitsi integration. If you want to know more about how to do it, check our documentation: https://docs.rocket.chat/guides/user-guides/voice-and-video-conferencing Your feedback is very much appreciated! Kind regards, Rocket.Chat Team VR Verified Reviewer Customer Success Manager Marketing and Advertising Used the software for: 1-2 years ### "Not as collaborative and easy to use as it seems" March 3, 2022 3.0 Not the best collaborative tool. Maybe for small teams which really needs to be controlled. Pros It's an instant messaging software so you can use it in a workplace to get in touch with each other on a daily basis. Cons The UX/UI is not great. My manager/boss is in control of everything. They can read conversations and how much time you spend on it. They also restricted a lot of things. Maybe it's not how it's intended to be used but I really don't like this software. I have two workplace, and really Slack is way but ay better. Review Source VR Verified Reviewer Full Stack Developer Information Technology and Services Used the software for: 1-2 years ### "Good for basic chat" February 12, 2019 4.0 Pros Its easy to use. Also you can favorite each person or group chat for easier visibility. Cons Its missing search over chats so its really hard that you have to remember which topic you discussed with who. Review Source Response from Rocket.Chat March 31, 2021 Hi Reviewer! Thank you very much for your feedback! This is really important for us! Addressing the point mentioned in the "Cons" section: We completely agree with you and a native "Global Message Search" is programmed to be released in future updates. As of now, you can search messages only inside each channel/Direct Message. You are more than welcome to test our latest update v3.13! You will find more details in: https://github.com/RocketChat/Rocket.Chat/releases sV shashank V. Software Trainee Information Technology and Services Used the software for: 6-12 months ### "Review on Rocket Chat." April 15, 2019 5.0 As working in an organization, we generally communicate with our colleagues in the form of some short text messages in case of any requirements. Rocket chat is very fast and it supports file sharing. When I send some data which is confidential, I can send it through rocket chat cause it provides message-level security along with private chat option. I can create separate group channels for group conversations and can communicate with clients in much faster and in an easy way. We can have video calls with the clients. My overall experience of using this software is highly satisfiable. Pros 1) It is a free and open source chat application. 2) Privacy chat feature is available and it is more secure. 3) The incoming message is translated to English if another user is communicating in some other language. 4) We can integrate our rocket chat with chatbots. 5) Can install plugins like Drupal for theme customization. 6) Supports different types of authentications like facebook, LinkedIn 7) Rocket chat community support is very good. 8) We can subscribe to different global channels for gaining knowledge. Cons I did not find any flaws with this software. Review Source Response from Rocket.Chat April 26, 2019 Thanks for your feedback! Bruno D. Desenvolvedor Mobile Computer Software Used the software for: 6-12 months ### "Rocket.Chat is good, but needs some work" September 19, 2018 4.0 Pros Rocket.Chat is an awesome solution for enterprise chat. As a remote employee, its my main tool to connect with my peers. It enables me in a easy way to contact and share information and files. Also, since the company hosts it, I find it secure to share sensitive data Cons The big problem with Rocket.Chat is usability. The mac application has a poor implementation , that resembles old chat applications like MSN Messenger. Its an outdated design that needs innovation ASAP Review Source Response from Rocket.Chat June 12, 2019 Dear Bruno, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! CH Charles H. I.T. Manager Biotechnology Used the software for: Less than 6 months ### "Great product, user friendly, feature rich, ldap connectivity and doesn't require lots of ram, hd." November 27, 2020 4.0 I like it, will need to see how my users experiences are. This was easy to deploy but customizing it was a learning curve but with a little research, figured out how to do it. Half my org uses MS TEAMS and comparting it to Rocket.Chat has me pretty amazed how feature rich rocket chat really is. Make sure if you want video chat capability to enable JITSI in the server admin console. One but I found was embedded video chat window doesn't display users webcam but if I detach that, webcam is displayed. Pros Relatively easy to install considering its a snap included in the Ubuntu 20 server bundle. Free to install, easy to use. Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD. Cons Found several bugs in newest version. The software overall is stable but I personally have seen half a dozen bugs while testing this including LDAP integration and listing users names; some of which are included but not displayed in the client. I wish this had a capability to see all activated users and the presence status of each user in the admin console. Reason for choosing Rocket.Chat Open Source Review Source Response from Rocket.Chat May 11, 2021 Hi Charles, Thank you very much for your review and feedback. I have to add that we came a long way in terms of user experience and bug fixing in the last updates we released. We hope that you and your end users are still enjoying Rocket.Chat. If you would like more details, please feel free to visit our Docs (docs.rocket.chat) or reach out our Sales Team directly at sales@rocket.chat. Cheers! JG Jose G. Software engineer Computer Software Used the software for: 6-12 months ### "One of the best free chats" December 25, 2018 5.0 It works nicely (desktop and mobile), very intuitive. Pros We use rocket chat in our company. It was the most convenient switch after (sad) years using Skype. Rocket is a rich tool for collaboration: group chats, file sharing, privileges, chat customization, etc. All at a cost of zero! It's open source meaning there is a lot of eyes at this product code and quality. Updates are available often too. Cons It is not possible to quote a message originated in a different chat room, so if you have an important message to share for others, most likely you end up copying it and then pasting. Review Source Response from Rocket.Chat June 12, 2019 Dear Jose, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much! About quoting from different channels, if you use the "Permalink" option on the message pop up menu, a link will be copied to your clipboard, if you paste that link in another channel, a message preview will appear (similar to the reply one). This enables you to quote other messages in different channels Yamini P. Quality Assurance Engineer Computer Software Used the software for: 6-12 months ### "Rocket Chat" October 4, 2018 5.0 Pros Good product for communication for smaller organisation. We can create private channels and it helps us to improve overall productivity by discussing projects as well sharing new ideas. Best things that I like the most are audio and video conferencing and screen sharing. Cons Only load image files as well don't have file versioning. It is also lacking in calendar and contact sharing. Review Source Response from Rocket.Chat June 12, 2019 Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! MZ Maria Z. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Great corporate chat" August 3, 2020 5.0 Pros Rocket Chat is easy to use, our team uses it daily! Intuitive and high-quality chat with all functions needed (e.g. private chats, hidden chats, ability to edit or delete messages). Our team's been using it since 2018 and we're extremely happy to communicate via Rocket Chat! Thanks for doing this, guys! Cons I'd change nothing, it'sa cool communication tool for businesses Review Source Response from Rocket.Chat May 11, 2021 Hi Maria! Thank you very much for your review and feedback! We are really glad to hear that you like Rocket.Chat as much as we do! That being said, we hope that you and your end users are still enjoying Rocket.Chat. If you would like to learn more about us, please feel free to visit our Docs (docs.rocket.chat) or reach out our Sales Team directly at sales@rocket.chat. Cheers! VR Verified Reviewer PO Information Technology and Services Used the software for: 6-12 months ### "Rocket rocks!" June 25, 2020 4.0 Pros Ease to use, compatible with another apps and union of 3 others soluctions Cons Integrate video conference without third part and better report on livechat Review Source Response from Rocket.Chat August 3, 2020 Dear Rocketeer, We are glad to know that you enjoy Rocket.Chat and you have such a positive experience. Video calls are done through our Jitsi native integration! You can learn more on https://docs.rocket.chat/guides/user-guides/voice-and-video-conferencing. Thank you for your feedback and keep Rock(et)ing! Rocket.Chat Team Similar Products Featured ## Related categories [Unified Communications](https://www.capterra.com/unified-communications-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Collaboration](https://www.capterra.com/collaboration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.