--- title: "Umapped Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Umapped Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/161577/Umapped/" page_type: "product" language: "en" --- # Umapped Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Umapped ## What is Umapped? Umapped gives you the power, flexibility and speed to collaborate on proposals and itineraries with industry partners and customers ## What is Umapped used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Umapped?[Manage this product listing](https://www.g2.com/products/umapped/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Umapped 4.3 (3) VS. [5.0 (25)](https://www.capterra.com/p/204075/Tashi/reviews/) Starting Price CA$25 Flat Rate, Per Month Starting Price $149 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.9 (528) Value For Money 5.0 (2) Value For Money 4.9 (502) Customer Service 5.0 (2) Customer Service 4.9 (522) ## Umapped alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [TravelWorks](https://www.capterra.com/p/135112/TravelWorks/) [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting price $145.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135112/TravelWorks/) [Nitro for Incoming Tour Operators](https://www.capterra.com/p/188481/Nitro/) [4.8 (19)](https://www.capterra.com/p/188481/Nitro/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188481/Nitro/) [View all alternatives](https://www.capterra.com/p/161577/Umapped/alternatives/) ## FAQs about Umapped Features and Usability ### What are the key features of Umapped? Umapped offers itinerary creation for building and organizing travel plans. The core feature supports assembling trip details into structured itineraries, helping users manage schedules, destinations, and related travel information in one place. Getting Started and Support ### What training and onboarding options does Umapped offer? Umapped provides live online sessions and webinars for team training and onboarding. Live online sessions support guided setup and direct instruction, while webinars offer scheduled presentations and walkthroughs that teams can attend remotely for learning and reference. Getting Started and Support ### What customer support options does Umapped offer? Umapped provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience with response speed, helpfulness, or common issues cannot be described here. ## Features AI summary Based on 432 Travel Agency reviews Capterra reviewers point to the following as the features buyers watch most closely when comparing travel agency software: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) Umapped focuses on other capabilities that reviewers also value, including **Itinerary Creation** (**40%**). This feature gives travel agencies a practical way to build and share trip plans, keep travel details organized, and present clients with clear, polished itineraries, helping businesses deliver a more consistent customer experience. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic CA$25.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NW Nicola W. Owner & Operator Hospitality ### "Great for creating pretty itineraries" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 24, 2022 Ultimately, though Umapped is a great program and creates lovely itineraries, and is very easy to use, it wasn't enough for us. We had to pair it with Travel Contact to help with invoicing, which was very cumbersome to use, and we ended up cancelling our membership with both, for another program. However, I will say that it is great value for money, if you're just looking for an itinerary builder. Pros Umapped is super easy to use, very intuitive. It created very good-looking itineraries. The customer service team was also super responsive and helpful. Cons Unfortunately, just creating itineraries wasn't enough for us. We wish it had capabilities for also billing clients, so we didn't have to pair it with another program like Travel Contact. Didn't like that you can inly push itineraries from Travel Contact to Umapped, and not the other way around, as we often create itineraries first, and price them out afterwards. So the functionality for us wasn't great. Alternatives considered [TravelContact](https://www.capterra.com/p/176923/TravelContact/) [Wetu](https://www.capterra.com/p/149603/Wetu/) [YouLi](https://www.capterra.com/p/187719/YouLi/) Reasons for choosing Umapped GREAT value for creating itineraries for clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vicki W. Bucket List Travel Concierge Leisure, Travel & Tourism ### "Waffling between 2 solutions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 27, 2020 Pros Ease of use, ability to share itineraries with clients. Cons It wasn't as colorful as the competition. Petty I know, but the UI is important to me. Alternatives considered [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Reasons for choosing Umapped I am still in the process of deciding whether to switch apps Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rolanda C. Owner Leisure, Travel & Tourism ### "Ümapped or You Lose" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2019 I began using Ümapped because my host agency offered it. Back then, it was time consuming and was not a good value. With the new Ümapped, I’m extremely satisfied with the product. I tell everyone I know that it’s the best. Pros I love the look of the finished product. My clients are very visual, and it helps them see themselves in the places I recommend. Cons It’s time consuming when you can only upload one picture at a time. I’d like to be able to select the pictures I want and upload them at the same time. Switched from [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) At time I switched, Travefy had gone up on their price significantly. It was not a wise use of company funds. Ümapped is more affordable, and the quality of the finished product is unmatched. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.