# OptimoRoute Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OptimoRoute Software - reviews, pricing plans, popular comparisons to other Route Planning products and more.

Source: https://www.capterra.com/p/161579/OptimoRoute/

---

# 

 OptimoRoute Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OptimoRoute

## What is OptimoRoute?

OptimoRoute helps route planning businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts. It’s easy to use, flexes to your needs, and gets the job done. OptimoRoute customers cut fuel and driving expenses by 20% and free up time for more important things--like growing the business.

## What is OptimoRoute used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 264 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

0%

Starting price

$35.1

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2026
-   Service Dispatch / 2026
-   Food Delivery / 2025
-   Logistics / 2025
-   Route Planning / 2025
-   Transportation Dispatch / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Service Dispatch / 2026
-   Logistics / 2025
-   Transportation Dispatch / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OptimoRoute?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://optimoroute.com/&name=OptimoRoute)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OptimoRoute

4.6 (264)

VS.

[4.6 (1,465)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$35.1

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (264)

Ease Of Use

4.6 (1,425)

Value For Money

4.5 (251)

Value For Money

4.4 (1,229)

Customer Service

4.6 (248)

Customer Service

4.6 (1,378)

## OptimoRoute alternatives

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,018)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Highest Rated

[Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/)

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210604/Spoke/)

[View all alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/)

## FAQs about OptimoRoute

Overview

### What problems does OptimoRoute solve?

OptimoRoute solves slow manual route planning, inefficient driver schedules, missed time windows, and poor delivery visibility. It gives dispatchers, logistics managers, field service teams, and delivery businesses real-time tracking, fast route adjustments, customer notifications, and reporting that reduce fuel waste, overscheduling, and constant driver-customer phone coordination.

Answer based on 170 reviews

Overview

### Which roles and teams benefit most from OptimoRoute?

OptimoRoute is most used by business owners, operations leaders, and executive teams managing field service or delivery work. Operations and logistics managers use it to optimize routes, schedules, and dispatching, while office managers and project leads coordinate daily jobs. Executives rely on it to improve efficiency, visibility, and on-time service.

Answer based on 264 reviews

Overview

### What company size and industries is OptimoRoute built for?

OptimoRoute is built primarily for small businesses in delivery, field service, and logistics, with 94% of reviewers from small companies. It is used most in Food & Beverages at 16%, followed by Logistics and Supply Chain and Food Production at 7% each, with limited midsize and enterprise adoption.

Answer based on 264 reviews

Features and Usability

### What are the key features of OptimoRoute?

OptimoRoute includes Core route optimization and route management features such as automated scheduling, drag-and-drop route changes, and multi-driver planning. Reviewers also highlight live driver tracking, delivery tracking, proof of delivery, and reporting/export tools. Differentiating capabilities include API access, time windows, capacity balancing, and customer notifications with ETA updates.

Answer based on 197 reviews

Pricing

### How much does it cost and what fees or limitations are included?

OptimoRoute starts at $35.1/user/month for the Lite plan, which covers up to 700 orders; Pro costs 44.1 for up to 1,000 orders, while Custom pricing is unlisted for higher volumes. A free trial is available. Reviewers often call pricing fair and good value, though some small businesses find per-user costs high.

Answer based on 67 reviews

Integrations

### Which third-party tools and platforms does OptimoRoute integrate with?

OptimoRoute integrates with Microsoft Excel, Zoho CRM, Fleks, TeamHaven, and Power BI, with catalog support for Dynamics 365, NetSuite, Oracle Fusion Cloud ERP, Salesforce Platform, Shopify, and Zapier. Reviewers most often mention Excel imports and exports, while the catalog shows broader CRM, ERP, ecommerce, and automation connections.

Answer based on 42 reviews

Getting Started and Support

### How easy is it to onboard and train a team on OptimoRoute?

OptimoRoute is quick for most drivers and office users to learn, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers describe the app as intuitive and easy to teach, while admins and teams handling setup, rules, territories, integrations, or API work typically need more upfront time and training.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does OptimoRoute offer, and how do users rate the experience?

OptimoRoute offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, clear, and helpful, often resolving issues the same day or within hours. Some mention slower contact with a person, requests for more on-demand help, and easier feature-update communication.

Answer based on 60 reviews

Route management

### How well does OptimoRoute handle route management?

OptimoRoute improves daily route planning, dispatch, and delivery visibility for most teams managing local deliveries or field service. Small businesses and growing fleets value faster scheduling, live tracking, time-window planning, and route adjustments, though some dispatchers note limits with dense stop sequencing, mid-route edits, navigation details, and developer-focused API workflows.

Answer based on 197 reviews

## Who uses OptimoRoute?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 116 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 116 reviews

Administrative

36%

Administrative

36%

Logistics & Supply Chain

15%

Sales & Business Development

6%

Strategy & Operations

5%

Others

39%

Top industries

Based on 116 reviews

Food & Beverages

32%

Logistics and Supply Chain

23%

Retail

18%

Construction

14%

Other

13%

## Features

AI summary

Based on 1,613 Route Planning reviews

Capterra data shows that buyers of Route Planning software rank the following features as their top priorities:

-   **Delivery Tracking** (**55%** of reviewers rated this feature as critical)
-   **Mobile Access** (**58%**)
-   **Scheduling** (**53%**)

OptimoRoute supports all three features reviewers value most: **Delivery Tracking**, **Mobile Access**, and **Scheduling**. Together, these capabilities help businesses coordinate routes more efficiently, keep drivers connected in the field, and monitor deliveries in real time, allowing teams to improve dispatch accuracy and meet customer expectations more consistently.

Delivery Tracking

4.8 (67)

92.54% of 67 reviewers that rated this feature as important or highly important

OptimoRoute offers detailed delivery tracking, including proof of delivery and live status updates. Users think this helps reduce false claims, builds customer trust, and ensures everyone knows when and where deliveries occur throughout the day.

Mobile Access

4.4 (83)

92.77% of 83 reviewers that rated this feature as important or highly important

You benefit from mobile access that lets drivers view routes, update statuses, and communicate easily. Reviewers indicate the app is intuitive, quick to train on, and essential for field operations, though some wish for more admin capabilities and smoother map tools.

Scheduling

4.7 (73)

90.41% of 73 reviewers that rated this feature as important or highly important

It gives you flexible scheduling tools that handle time windows and recurring routes. Reviewers appreciate the automated engine, easy adjustments, and the ability to allocate resources efficiently, saving support hours and improving customer communication.

Route Optimization

4.7 (93)

92.47% of 93 reviewers that rated this feature as important or highly important

This characteristic streamlines planning by generating efficient routes and balancing workloads. Some reviewers find it saves time and fuel, supports multiple constraints, and is easy to adjust, though a few mention wanting more manual override options.

Real-Time Monitoring

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Live Driver Tracking

4.9 (71)

84.51% of 71 reviewers that rated this feature as important or highly important

With this capability, you gain real-time insight into driver locations, helping you manage delays and provide accurate ETAs. Reviewers appreciate the reliable tracking, improved transparency, and the ability to assist drivers quickly when issues arise.

OptimoRoute 88 features

Outsource and manage third party logistics

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

OptimoRoute offers detailed delivery tracking, including proof of delivery and live status updates. Users think this helps reduce false claims, builds customer trust, and ensures everyone knows when and where deliveries occur throughout the day.

Forecast customer demand using historical insights and simulations

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Store and access documents, forms, and photos in one centralized place

Management of commercial motor vehicles for work-related purposes

Dispatch food deliveries

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Serves restaurants

Store, manage and track all forms in a centralized location

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Process of printing custom labels through various methods.

With this capability, you gain real-time insight into driver locations, helping you manage delays and provide accurate ETAs. Reviewers appreciate the reliable tracking, improved transparency, and the ability to assist drivers quickly when issues arise.

Allow customers to track their order and keep them updated when the status changes.

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

You benefit from mobile access that lets drivers view routes, update statuses, and communicate easily. Reviewers indicate the app is intuitive, quick to train on, and essential for field operations, though some wish for more admin capabilities and smoother map tools.

Notifications via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Pick and route items from inventory locations to their designated destinations

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track past routes to better plan and optimize repeat trips

This characteristic streamlines planning by generating efficient routes and balancing workloads. Some reviewers find it saves time and fuel, supports multiple constraints, and is easy to adjust, though a few mention wanting more manual override options.

Plan daily routes to optimize employee scheduling and provide directions

It gives you flexible scheduling tools that handle time windows and recurring routes. Reviewers appreciate the automated engine, easy adjustments, and the ability to allocate resources efficiently, saving support hours and improving customer communication.

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage the planning and execution of supply chain activities

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track and document the history, application, or location of an item or activity

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (264)

4.5

Based on 264 reviews

## Pricing

Value for money

4.5 (251)

Free Trial

[View pricing plan details](https://www.capterra.com/p/161579/OptimoRoute/pricing/)

Lite

$35.10

Per User,Per Month

It includes:

-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Plan as Often as You Like
-   Route History
-   Upgrades Included
-   Web Service API and Live ETA & Breadcrumbs

Pro

$44.10

Per User,Per Month

It includes:

-   Analytics
-   Customer Feedback and Live ETA & Breadcrumbs
-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Plan as Often as You Like
-   Proof of Delivery
-   Realtime Order Tracking
-   Route History
-   Upgrades Included
-   Web Service API
-   Weekly Planning

Custom

Contact Vendor for Pricing

It includes:

-   Analytics
-   Customer Feedback
-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Multi-Day Long-Haul Routes and Live ETA & Breadcrumbs
-   Pickup and Delivery
-   Plan as Often as You Like
-   Proof of Delivery
-   Realtime Order Tracking
-   Route History
-   Thousands of Orders at Once
-   Upgrades Included
-   Web Service API
-   Weekly Planning
-   Commercial Routing
-   Commercial Navigation

Value for money

4.5 (251)

4.5

Based on 251 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (248)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (248)

4.6

Based on 248 reviews

## User reviews

Overall rating

4.6

Based on 264 reviews

Filter by rating

5(182)

4(70)

3(11)

2(1)

1(0)

Mentioned topic

Sorted by most recent

EB

Ericka B.

Owner

Food & Beverages

### "Business Upgrade because of Optimo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

Complete and change my improvement in my business giving me the chance to add orders in real time, is like having my own store in a car

Pros

Order Packing Track anda have the chance to have all the information of my clients in only one click

Cons

I would like more tools for simple plan i think you take out some of them and put them in plan pro, but its ok

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TS

Tajinder S.

director

Food & Beverages

### "Awesome Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 17, 2026

Our overall experience with OptimoRoute has been very positive. It has helped streamline our delivery operations, save time on route planning, and improve efficiency across the business. The platform is reliable, easy to use, and has made managing drivers and deliveries much simpler. Customer support has also been responsive whenever we've needed assistance. Overall, it's been a valuable tool for our growing delivery business.

Pros

We've been using OptimoRoute for our meal delivery business, and it has made a huge difference to our operations. Route planning that used to take a significant amount of time can now be completed in minutes, helping us save both time and fuel costs.

Cons

The pricing can be a bit expensive for smaller businesses, and it took some time to learn all the features when we first started using it. Other than that, we've had a positive experience.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JP

Jean Pierre F.

CEO

Retail

### "The Best & Easy Route Optimizing Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2026

Pros

The Live Tracking system of the driver. Overall its the best works perfectly fine with out requirements. Proof of delivery signature of the customers attachment of the photos help a lot to keep track.

Cons

I am using the software from 2024 starting and now its 2026 mid and never had any complaint and never faced any issue.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Michael M.

Lawn Care

Construction

### "Lawn Mowing Routes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 31, 2026

Pros

I use it for my lawn mowing route. Its good, I can write notes. It optimizes a route for me. Im happy.

Cons

The price isn't great, I feel like there's just an initial software expense for the business and then theres not much upkeep. I dont know because I lack information on it, but $70 Canadian per month seems steep.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HD

Henri D.

owner

Wholesale

### "The best routeplanner for our deliveries"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2026

Our overall experience with OptimoRoute has been very positive. The system is easy to use, helps us plan routes more accurately, and supports our team in managing multiple drivers and deliveries in a more structured way.

Pros

Perfect fit for what we need: multiple drivers, accurate planning, and a clear overview of our daily routes. It saves us time, reduces manual planning work, and helps us organize deliveries more efficiently.

Cons

If we want to change one stop in the route, the complete route sometimes changes, which can be confusing. It would be helpful if small manual adjustments could be made without affecting the entire planning too much.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AM

Andrea M.

OFFICE MGR

Alternative Medicine

### "loving OPTIMOROUTE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 18, 2026

have used other routing services and it was always issue with it and being able to use optimoroute has been a huge help and joy!!!

Pros

the user interface is so easy to manage especially in fast paced times. customer support is always ready and willing to help with ease.

Cons

issues when putting in locations and adding the first line it will act funny sometimes but other then that no problems here

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SK

Sean K.

State operations manager

Logistics and Supply Chain

### "Simple, efficient and user-friendly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2026

Simple and efficient, using this software has improved not only our delivery efficiency, but my personal knowledge of route planning as I can see the patterns and sensibilities it follows with every route plan. We're getting more on the truck than ever before and delivering with clear proof and statistics that are easily reviewed.

Pros

User friendly ease of use, clever planning and simplifies any route planning. Simply to adjust plans by altering timeslots and delivery priorities.

Cons

The truck specific navigation still requires some work regarding the directions it provides drivers while en-route, specifically the lane selection when exiting freeway offramps with multiple lane options. Otherwise the program itself is great, I've been using it for 4 years and have never once thought to change.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Michael M.

Office Manager

Electrical/Electronic Manufacturing

### "OPTIMO MAIN MANG "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 12, 2026

overall it works very well - the live updates are not the best because when a driver is working it can change based on his location

Pros

Customer Notifications- Texts & Emails - it is useful to have the customer get a notification that our driver is on the way .

Cons

Updating the route during the workday - resetting the whole route- Also having to replan the route - to get adjusted times -

Alternatives considered

[Circuit](https://www.capterra.com/p/239911/Circuit/)

Reasons for choosing OptimoRoute

fleet management multi driver management vs single driver

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CW

Chris W.

Collections Manager

Consumer Services

### "Reliability works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 10, 2026

My experience with the system is easy to use and reliable, i haven't had any major issues with it and we have been using it for 10 yrs, so thank you

Pros

Easy to use and follow the progress on all our vehicles, great system to use for future runs and planning

Cons

refreshing can be an issue, but it clears up every time, once or twice a day i need to refresh the system cause it has frozen?

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TD

Tony D.

Owner Operator

Environmental Services

### "A definite Five Star routing system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2026

Definitely a 5 star routing system. I have enjoyed how easy it is for me to use to plan the day for my employees. I love being able to track my employees throughout the work day and know when they should be expected back

Pros

The website is easy to use. I am able to complete a daily schedule for my employees in a matter of minutes. I am also able to track their progress easily throughout the day which is helpful in planning.

Cons

Haven't really had an issues and I have been using it for over 3 years now. The system works as designed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 22, 2026

Hi Tony, We’re really glad OptimoRoute helps you plan your team’s day so quickly and keeps everything easy to track as work progresses. Having that visibility throughout the day can make planning and coordination so much smoother. And hearing that the system has simply worked as expected all these years is one of the best compliments we could ask for. Thanks again for the five stars and for trusting OptimoRoute with your operation. Best OptimoRoute Team

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