# OptimoRoute Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OptimoRoute Software - reviews, pricing plans, popular comparisons to other Route Planning products and more.

Source: https://www.capterra.com/p/161579/OptimoRoute

---

# 

 OptimoRoute Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OptimoRoute

## What is OptimoRoute?

OptimoRoute helps route planning businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts. It’s easy to use, flexes to your needs, and gets the job done. OptimoRoute customers cut fuel and driving expenses by 20% and free up time for more important things--like growing the business.

## What is OptimoRoute used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 256 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

0%

Starting price

$35.1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2026
-   Service Dispatch / 2026
-   Food Delivery / 2025
-   Logistics / 2025
-   Route Planning / 2025
-   Transportation Dispatch / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Service Dispatch / 2026
-   Logistics / 2025
-   Transportation Dispatch / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OptimoRoute?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://optimoroute.com/&name=OptimoRoute)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OptimoRoute

4.6 (256)

VS.

[4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$35.1

Per User, Per Month

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (256)

Ease Of Use

4.5 (364)

Value For Money

4.5 (244)

Value For Money

4.6 (329)

Customer Service

4.6 (241)

Customer Service

4.8 (349)

## OptimoRoute alternatives

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/)

Starting price

$575.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/)

## Who uses OptimoRoute?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Route Optimization

4.7 (84)

91.67% of 84 reviewers that rated this feature as important or highly important

OptimoRoute offers reliable route optimization that balances workloads, saves time and fuel, and streamlines planning. Users think it creates efficient routes and supports many restrictions, though some wish for easier manual overrides and route memory improvements.

Mobile Access

4.4 (79)

92.41% of 79 reviewers that rated this feature as important or highly important

It gives you a simple way for drivers to access routes, update statuses, and communicate on the go. Some reviewers find the mobile app intuitive and easy to train on, but mention it could use more admin capabilities and better map usability.

Live Driver Tracking

4.9 (66)

83.33% of 66 reviewers that rated this feature as important or highly important

With this capability, you get accurate, real-time visibility of driver locations, helping you manage delays and keep customers informed. Reviewers appreciate how it improves transparency, enables quick assistance, and allows for better planning throughout the day.

Scheduling

4.7 (68)

89.71% of 68 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Delivery Tracking

4.8 (61)

91.80% of 61 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Data Import/Export

4.6 (49)

91.84% of 49 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

OptimoRoute 88 features

Outsource and manage third party logistics

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Forecast customer demand using historical insights and simulations

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Store and access documents, forms, and photos in one centralized place

Management of commercial motor vehicles for work-related purposes

Dispatch food deliveries

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Serves restaurants

Store, manage and track all forms in a centralized location

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Process of printing custom labels through various methods.

With this capability, you get accurate, real-time visibility of driver locations, helping you manage delays and keep customers informed. Reviewers appreciate how it improves transparency, enables quick assistance, and allows for better planning throughout the day.

Allow customers to track their order and keep them updated when the status changes.

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

It gives you a simple way for drivers to access routes, update statuses, and communicate on the go. Some reviewers find the mobile app intuitive and easy to train on, but mention it could use more admin capabilities and better map usability.

Notifications via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Pick and route items from inventory locations to their designated destinations

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track past routes to better plan and optimize repeat trips

OptimoRoute offers reliable route optimization that balances workloads, saves time and fuel, and streamlines planning. Users think it creates efficient routes and supports many restrictions, though some wish for easier manual overrides and route memory improvements.

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage the planning and execution of supply chain activities

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track and document the history, application, or location of an item or activity

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (256)

4.5

Based on 256 reviews

## Pricing

Value for money

4.5 (244)

Free Trial

[View pricing plan details](https://www.capterra.com/p/161579/OptimoRoute/pricing/)

Lite

$35.10

Per User,Per Month

It includes:

-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Plan as Often as You Like
-   Route History
-   Upgrades Included
-   Web Service API and Live ETA & Breadcrumbs

Pro

$44.10

Per User,Per Month

It includes:

-   Analytics
-   Customer Feedback and Live ETA & Breadcrumbs
-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Plan as Often as You Like
-   Proof of Delivery
-   Realtime Order Tracking
-   Route History
-   Upgrades Included
-   Web Service API
-   Weekly Planning

Value for money

4.5 (244)

4.5

Based on 244 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (241)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (241)

4.6

Based on 241 reviews

## User reviews

Overall rating

4.6

Based on 256 reviews

Filter by rating

5(174)

4(70)

3(11)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CW

Chris W.

Collections Manager

Consumer Services

### "Reliability works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 10, 2026

My experience with the system is easy to use and reliable, i haven't had any major issues with it and we have been using it for 10 yrs, so thank you

Pros

Easy to use and follow the progress on all our vehicles, great system to use for future runs and planning

Cons

refreshing can be an issue, but it clears up every time, once or twice a day i need to refresh the system cause it has frozen?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tony D.

Owner Operator

Environmental Services

### "A definite Five Star routing system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2026

Definitely a 5 star routing system. I have enjoyed how easy it is for me to use to plan the day for my employees. I love being able to track my employees throughout the work day and know when they should be expected back

Pros

The website is easy to use. I am able to complete a daily schedule for my employees in a matter of minutes. I am also able to track their progress easily throughout the day which is helpful in planning.

Cons

Haven't really had an issues and I have been using it for over 3 years now. The system works as designed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Matej R.

Owner

Farming

### "Great route planning tool for small delivery businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2026

Overall, our experience with OptimoRoute has been very positive. It gives good value for money because it saves a lot of manual work and helps us organize deliveries more efficiently. For a small or medium business doing its own delivery management, that time saving is very important. The user interface is generally clear and easy to understand, even for everyday practical use, not just for technical users. From a delivery management perspective, OptimoRoute has made our process much more structured. We can plan routes, monitor progress, and communicate better with customers. Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh produce where timing matters. Customer support has been helpful when needed, and the software feels reliable enough for real business use. I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries. Security is also important for us because we handle customer names, addresses, phone numbers, and delivery details, so we expect route planning software to treat that information seriously.

Pros

What I like most about OptimoRoute is how much time it saves when planning delivery routes. We use it for our local fruit webshop deliveries, where we have many customer addresses, different delivery areas, and limited delivery capacity. Instead of manually organizing stops and trying to guess the best order, OptimoRoute gives us a clear and efficient route plan very quickly. It helps us use our delivery vehicle and driver more efficiently, reduces stress on busy delivery days, and makes the whole process more professional. Customer notifications, route tracking, and delivery monitoring are also very useful because customers have better information and we have a clearer overview of what is happening in the field

Cons

The main thing I would improve is address handling. In real-life ecommerce, customers often enter addresses in different formats, with missing details, small mistakes, or local variations. OptimoRoute works well when the address data is clean, but we sometimes still need to manually correct or adjust addresses before optimization. Better automatic recognition and correction of imperfect addresses would make the software even more useful. This is just an inconvenience not a real issue

Switched from

[Routific](https://www.capterra.com/p/142530/Routific/)

OptimoRoute also offers better value for money compared with alternatives we considered. For example, Routific was more expensive for our use case, and its email notification setup required displaying a phone number, which was inconvenient because many customers would call unnecessarily instead of simply following the delivery information. OptimoRoute fits our delivery workflow better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Santiago A.

CEO

Logistics and Supply Chain

### "Grow Efficiently"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 6, 2026

Excellent experience. It has helped me grow my business with efficiency and trust. Also is very affordable.

Pros

Flexibility about programming different routes with several instructions and having the delivery proof for the client

Cons

Sometimes it lags between central platform and driver app. Generating some mistakes on deiver route live

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jennifer S.

Field Agent

Package/Freight Delivery

### "Best routing Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

I feel it's the best service for routing out there. We have used several and this is the one we like the most

Pros

I have been using Optimo route for over 3 years for our small business. I absolutely love this program! The options for routing and the ability to send to our mobile devices is top notch. The ability to see your route on the mobile app even with no signal is invaluable!! Very worth the money for this service!

Cons

nothing notable. no complaints. It could be a little more affordable but still worth the monthly amount

Switched from

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)

tedious and had to enter all stops individually

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PN

Paul N.

Owner

Utilities

### "Optimoroute Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 27, 2026

My overall experience using Optimoroute is 8/10. Somethings I don't quite understand how they work and the explanations can be sometimes vague. But for a Lite user with basic features it is definitely the best tool hands down.

Pros

Optimoroute has the best UI and easy-to-understand navigational menus. I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that flexibility is definitely my favorite.

Cons

For a small business like myself with only 1 truck the price to get started is a little steep. I've tried other routing tools but for us Optimoroute is definitely the best thing there is.

Switched from

[Spoke](https://www.capterra.com/p/210604/Spoke/)

Doesn't allow adjusting the route order.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Dale D.

owner

Utilities

### "Review of Optimoroute"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 27, 2026

Overall, I am completely satisfied. I think that is shown in the fact that I have been using it for about 5 or so years.

Pros

I like the ease of use. For the most part it has everything that I need. It allows me to add all of the stops that I need.

Cons

Sometimes it will throw the address/stop to a different location than it actually is and only the person running the route knows where it actually is.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Ryan M.

Field service rep

Telecommunications

### "Long time user satisfied user."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2026

The route planning feature is very user friendly. It helps streamline schedules and makes planning much easier.

Pros

Super easy to use from start to finish. Everything was clear, smooth, and saved a lot of time throughout the process when I first started.

Cons

I mainly use the route planning, but I’m still charged for features I don’t use, which feels unnecessary. Despite putting in the coordinates, sometime routes are not mapped correctly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Edvardas M.

Cleaning

Business Supplies and Equipment

### "Cleaning Company"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 21, 2026

When you get used to this system everything is ok, it saves a lot of time and also money. Would recommend to others.

Pros

Clear drivers and routes tracking, easy to work with many orders. Good for time planning. Fair price.

Cons

When planning routes, there is much things that must be done by my own, not by automated system. Automatic routes planning (more then 1 days) gets messy - most of the time when there a lot of orders and there is 2 orders in one place just different working time it just skips job that takes more time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Monte B.

owner

Logistics and Supply Chain

### "2nd Wave Waste Services (Owner)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 18, 2026

This program is why I bought the company. interfaces well with Google maps for directions. The pin can be adjusted to precise location (ie Back Alley instead of front street (default for Google maps), It is easy to re-arrange the route as necessary

Pros

reliable routing system that is easy to add/ remove stops ... and is easy to 'replicate' regular stops week after week. The GPS searchable history has also proven invaluable to answer customer's inquiries

Cons

1) I would like to have the "driver's notes" appear at the TOP of the info on the driver's tablet - for the driver to see readily ...rather than the "customer's email/ID" and "duration" 2) the APP on the tablet closes every time it "navigates" via google maps and has to be re-opened every single time. :(

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2026

Hi Monte, “This program is why I bought the company” — that’s something we don’t hear every day. Thank you for sharing that. It’s great to hear how much you rely on the routing, especially being able to quickly adjust stops and repeat regular routes week after week. And that GPS history piece… we know how valuable that is when a customer calls and you need a clear answer right away. We also love that you’re using precise pin locations like back alleys. Those real world details make a big difference in day to day operations. We appreciate your notes on the driver view and the app behavior as well. That’s helpful feedback. Thanks again for sharing your experience and for trusting OptimoRoute with your business. Best OptimoRoute Team

[View all Reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

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Popular comparisons

[Elite EXTRA vs OptimoRoute](https://www.capterra.com/compare/131389-161579/Elite-EXTRA-vs-OptimoRoute)[Jobber vs OptimoRoute](https://www.capterra.com/compare/127994-161579/Jobber-vs-OptimoRoute)[Samsara vs OptimoRoute](https://www.capterra.com/compare/161579-167543/OptimoRoute-vs-Samsara-for-Fleets-0-00-6-23)[Spoke vs OptimoRoute](https://www.capterra.com/compare/161579-210604/OptimoRoute-vs-Spoke)[Driv.in vs OptimoRoute](https://www.capterra.com/compare/147906-161579/Driv-in-vs-OptimoRoute)[Route4Me vs OptimoRoute](https://www.capterra.com/compare/149633-161579/Route4Me-vs-OptimoRoute)

[Track-POD vs OptimoRoute](https://www.capterra.com/compare/161579-178880/OptimoRoute-vs-Track-POD)[Routific vs OptimoRoute](https://www.capterra.com/compare/142530-161579/Routific-vs-OptimoRoute)[Motive vs OptimoRoute](https://www.capterra.com/compare/138669-161579/Motive-vs-OptimoRoute)[eLogii vs OptimoRoute](https://www.capterra.com/compare/161579-202055/OptimoRoute-vs-eLogii)[Verizon Connect vs OptimoRoute](https://www.capterra.com/compare/72551-161579/Fleetmatics-Work-vs-OptimoRoute) 

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