# OptimoRoute Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OptimoRoute the right Route Planning solution for you? Explore 262 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161579/OptimoRoute/reviews

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OptimoRoute

4.6 (262)

[View alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of OptimoRoute

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

GH

Giles H

Sales DirectorFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years.

“We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by delivery date.“

December 29, 2025

AO

Alejandra O

Project ManagerWholesale, 11 - 50 employeesUsed the software for: 1-2 years.

“We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to "reject" or "fail" the order, to avoid the cancelled orders to keep showing up in the route (impacting the distance and working hours).“

September 3, 2025

vt

vumani t

technical support engineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel time, and improve overall productivity.“

February 23, 2026

JH

Jasmine H

Office AssistantUtilities, 2 - 10 employeesUsed the software for: 1-2 years.

“The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us to needing to purchase tracking devices for both our trucks.“

September 11, 2025

MR

Matej R

OwnerFarming, 2 - 10 employeesUsed the software for: More than 2 years.

“Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh produce where timing matters.“

May 8, 2026

DT

DJ T

owner operatorConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why.“

February 4, 2026

PN

Paul N

OwnerUtilities, Self-employedUsed the software for: Less than 6 months.

“I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that flexibility is definitely my favorite.“

April 27, 2026

MJ

Miller J

CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency.“

December 11, 2025

## Showing most helpful reviews

Showing 1-25 of 262 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maria Fernanda H.  
Operations Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent for Small business"

February 27, 2023

4.0

We are solving the expensive cost of gas because we can optimize the routes and plan better to avoid excess of gas expenses.

Pros

The OptimoRoute system is suitable for our small company and easy to use. It's a flexibility system with access to a mobile application. The customer service is excellent and since we began using Optimo Route, we have a considerable improvement in our deliveries of product.

Cons

Some times I can't plan the routes with all my drivers because it takes only 2 of them but is not a big deal. Maybe we have something to change in the profiles of the drivers.

Reason for choosing OptimoRoute

When I start working here they were using already the product.

Review Source

Response from OptimoRoute

March 21, 2023

Hi Maria - we know how much of an impact gas costs can have on a small business and it's great that OptimoRoute has been of help. Our engineering team works daily on making sure we give our customers the best and shortest routes. There is a way to use both your drivers! Simply select the "Balancing" option under Planning Settings when you click the Plan Routes tab. You can choose the option to "Balance routes and use all drivers", and make other adjustments if you like. If you're still having trouble, write to our support team at support@optimoroute.com and they will take care of everything!

TD

Tony D.  
Owner Operator  
Environmental Services  
Used the software for: 2+ years

### "A definite Five Star routing system"

May 8, 2026

5.0

Definitely a 5 star routing system. I have enjoyed how easy it is for me to use to plan the day for my employees. I love being able to track my employees throughout the work day and know when they should be expected back

Pros

The website is easy to use. I am able to complete a daily schedule for my employees in a matter of minutes. I am also able to track their progress easily throughout the day which is helpful in planning.

Cons

Haven't really had an issues and I have been using it for over 3 years now. The system works as designed.

Review Source

Response from OptimoRoute

May 22, 2026

Hi Tony, We’re really glad OptimoRoute helps you plan your team’s day so quickly and keeps everything easy to track as work progresses. Having that visibility throughout the day can make planning and coordination so much smoother. And hearing that the system has simply worked as expected all these years is one of the best compliments we could ask for. Thanks again for the five stars and for trusting OptimoRoute with your operation. Best OptimoRoute Team

CS

Clorisa S.  
NOW Program Director  
Food & Beverages  
Used the software for: 2+ years

### "Senior Delivery Program "

March 11, 2025

3.0

Good experience easy to use. Very few complaints, just want to be able to use the plan route feature for large apartment buildings as well.

Pros

Tracking my drivers live time status, knowing immediately if the delivery was successful or not.

Cons

Not able to organize large apartment buildings. The plan route function not being the same each time.

Review Source

Response from OptimoRoute

May 9, 2025

Thank you for your review! We’re glad to hear that live tracking and delivery status updates have been valuable for your Senior Delivery Program and that you’ve had a good overall experience with the platform. We appreciate your feedback about organizing large apartment buildings and the consistency of the plan route function—those are important insights, and we’ll definitely take them into account as we work to improve. Thanks for choosing OptimoRoute!

NO

Neil O.  
Franchise Owner  
Food & Beverages  
Used the software for: 2+ years

### "Great software, reasonable cost"

March 21, 2026

4.0

It's been good overall. I did have the option to plan 2 routes, but had to reduce it to 1, because of a cost increase that happened a year or two ago.

Pros

Optimoroute is easy to use, and many improvements over the years, makes that much more so. Drag and drop capability is an example.

Cons

The cost - even though compared to many others, it is relatively lower cost, it is really the only thing I can look less favourably on (yes, I'm from Canada).

Alternatives considered

[Routific](https://www.capterra.com/p/142530/Routific/)[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/)

Reason for choosing OptimoRoute

We are franchise system, and it was recommended by the franchisor - despite cost increases, we stuck with them, as the price is still better than many others out there.

Review Source

Response from OptimoRoute

April 27, 2026

Hi Neil, Thanks for the honest review and for sticking with us over the years, that really means a lot. We’re glad to hear the platform has become easier to use over time and that features like drag and drop are making your day to day planning smoother. Those small improvements really add up when you’re working with routes regularly. Thanks again for the trust, especially knowing you’ve explored other options. We’re glad OptimoRoute continues to be a good fit for your franchise operations. Best OptimoRoute Team

SA

Santiago A.  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Grow Efficiently"

May 6, 2026

5.0

Excellent experience. It has helped me grow my business with efficiency and trust. Also is very affordable.

Pros

Flexibility about programming different routes with several instructions and having the delivery proof for the client

Cons

Sometimes it lags between central platform and driver app. Generating some mistakes on deiver route live

Review Source

Response from OptimoRoute

May 22, 2026

Hi Santiago, Thank you for the great review. We’re really glad OptimoRoute has helped you grow your business with more efficiency and trust. Being able to build flexible routes with detailed instructions while also giving clients clear proof of delivery can make a huge difference in logistics operations. We appreciate your note about occasional lag between the platform and driver app as well. That’s helpful feedback and we understand how important real time accuracy is in the field. Thanks again for sharing your experience. We’re proud to support your growth. Best OptimoRoute Team

DD

Dale D.  
owner  
Utilities  
Used the software for: 2+ years

### "Review of Optimoroute"

April 27, 2026

5.0

Overall, I am completely satisfied. I think that is shown in the fact that I have been using it for about 5 or so years.

Pros

I like the ease of use. For the most part it has everything that I need. It allows me to add all of the stops that I need.

Cons

Sometimes it will throw the address/stop to a different location than it actually is and only the person running the route knows where it actually is.

Review Source

Response from OptimoRoute

May 22, 2026

Hi Dale, Thank you for the great review and for being with us for five years or so. That kind of long term trust really means a lot. We’re glad OptimoRoute has been easy to use and flexible enough to handle all the stops you need day to day. We also appreciate your note about occasional address placement issues. That’s helpful feedback. Thanks again for sharing your experience and for continuing to trust OptimoRoute with your routing. Best OptimoRoute Team

CW

Chris W.  
Collections Manager  
Consumer Services  
Used the software for: 2+ years

### "Reliability works"

May 10, 2026

5.0

My experience with the system is easy to use and reliable, i haven't had any major issues with it and we have been using it for 10 yrs, so thank you

Pros

Easy to use and follow the progress on all our vehicles, great system to use for future runs and planning

Cons

refreshing can be an issue, but it clears up every time, once or twice a day i need to refresh the system cause it has frozen?

Review Source

HD

Henri D.  
owner  
Wholesale  
Used the software for: 2+ years

### "The best routeplanner for our deliveries"

May 26, 2026

5.0

Our overall experience with OptimoRoute has been very positive. The system is easy to use, helps us plan routes more accurately, and supports our team in managing multiple drivers and deliveries in a more structured way.

Pros

Perfect fit for what we need: multiple drivers, accurate planning, and a clear overview of our daily routes. It saves us time, reduces manual planning work, and helps us organize deliveries more efficiently.

Cons

If we want to change one stop in the route, the complete route sometimes changes, which can be confusing. It would be helpful if small manual adjustments could be made without affecting the entire planning too much.

Review Source

EM

Edvardas M.  
Cleaning  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Cleaning Company"

April 21, 2026

4.0

When you get used to this system everything is ok, it saves a lot of time and also money. Would recommend to others.

Pros

Clear drivers and routes tracking, easy to work with many orders. Good for time planning. Fair price.

Cons

When planning routes, there is much things that must be done by my own, not by automated system. Automatic routes planning (more then 1 days) gets messy - most of the time when there a lot of orders and there is 2 orders in one place just different working time it just skips job that takes more time.

Review Source

Response from OptimoRoute

May 22, 2026

Hi Edvards, We’re glad OptimoRoute is helping you manage large numbers of orders, keep routes organized, and plan time more effectively. Once everything clicks into place, having that visibility and structure can save a huge amount of time day to day, so it’s great to hear it’s been valuable for your cleaning business. We also appreciate your feedback about multi day planning and jobs with different service times at the same location. That’s helpful insight for us. Thank you for sharing your experience with others. Best OptimoRoute Team

RM

Ryan M.  
Field service rep  
Telecommunications  
Used the software for: 1-2 years

### "Long time user satisfied user."

April 24, 2026

5.0

The route planning feature is very user friendly. It helps streamline schedules and makes planning much easier.

Pros

Super easy to use from start to finish. Everything was clear, smooth, and saved a lot of time throughout the process when I first started.

Cons

I mainly use the route planning, but I’m still charged for features I don’t use, which feels unnecessary. Despite putting in the coordinates, sometime routes are not mapped correctly.

Review Source

Response from OptimoRoute

May 22, 2026

Hi Ryan, Thank you for being a long time user and for sharing your experience. We’re really glad the route planning has been easy to use from the start and has helped simplify your scheduling. When a tool saves time without adding complexity, that’s exactly how it should feel. We also appreciate your honest feedback about pricing and route mapping. Thanks again for sticking with us over the years and for taking the time to leave a review. Best OptimoRoute Team

SA

Supriya A.  
Exec assistant to CEO  
Building Materials  
Used the software for: 6-12 months

### "Optimoroute Review"

May 20, 2025

4.0

It's great. I would love to see further developments in the future, but as of now it is easy to use and navigate for my drivers as well as dispatcher

Pros

It is easy to use and understand. Most functions are pretty clear. Love their overnight planning tool.

Cons

Copying multi day routes, or the fact that it changes the whole route without intimation. Not being able to see more than 5 weeks in a go.

Alternatives considered

[RouteXL](https://www.capterra.com/p/158784/RouteXL/)

Reason for choosing OptimoRoute

Overnight planning was available and it was easier to track drivers etc.

Review Source

Response from OptimoRoute

August 14, 2025

Hi Supriya, Thank you for your great review! We’re glad to hear that OptimoRoute has been easy to use and that features like overnight planning and driver tracking have made a real difference for your team. It's great to know both dispatchers and drivers find the platform user-friendly. We appreciate your feedback on multi-day route copying and visibility beyond five weeks—those are valuable points, and we’ll definitely take them into consideration as we continue to develop and improve the platform. Thanks again for choosing OptimoRoute! OptimoRoute Team

KG

Kate G.  
Property Inspector  
Real Estate  
Used the software for: 2+ years

### "Love Optimo route"

March 12, 2025

5.0

This is the only routing app I'll ever use, Ive tried so many and this has been the clear winner for the many years ive been doing foreclosures

Pros

The ease of convenience. Ive tried others but this is the easiest and most efficient routing software

Cons

Not having a more friendly tablet/mobile version to type routes other than having to do it on a computer, and wish the price was lower. Its only myself so it is quite expensive

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

It wasnt efficient in routing this is best for the time frame

Review Source

Response from OptimoRoute

May 9, 2025

Thank you for the fantastic review! We're so glad to hear that OptimoRoute has been the most efficient and user-friendly routing solution for your work over the years. Your loyalty means a lot to us! We appreciate your feedback about mobile and tablet usability, as well as pricing for solo users. These are important insights, and we’ll definitely take them into consideration as we work to make OptimoRoute even more accessible and flexible. Thanks again for choosing us—we’re honored to be your go-to routing tool!

vT

vumani T.  
technical support engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "EASY TO WORK ON"

February 23, 2026

5.0

Overall, my experience with OptimoRoute has been very positive. The platform has significantly improved route planning efficiency and reduced the time spent manually organizing schedules. Its automated optimization saves time, lowers fuel costs, and improves overall operational productivity.

Pros

What I liked most about OptimoRoute is its powerful route optimization capability. It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel time, and improve overall productivity. The platform is very user-friendly and easy to navigate, making it simple to schedule, adjust routes, and track drivers in real time. I also appreciated the real-time tracking and customer notification features, which improve communication and customer satisfaction. Another major advantage is its flexibility — it allows easy rescheduling, handles last-minute changes well, and provides detailed reporting that helps with performance analysis and operational improvements.

Cons

One of the main drawbacks is that the pricing can be relatively high for small teams or businesses with a limited budget. Some advanced features are only available on higher-tier plans, which may not be cost-effective for everyone. The system can also feel slightly complex at first, especially during the initial setup phase. Configuring all the settings, constraints, and integrations may require some time and training.

Review Source

Response from OptimoRoute

April 27, 2026

Hi Vumani, Thank you for such a detailed review. It really shows how closely you’ve worked with the platform. We’re glad to hear the optimization is saving you time and helping improve productivity. When routes come together quickly and drivers stay on track, everything just runs smoother. It’s also great that real-time tracking and customer notifications are making communication easier, that’s a big part of the day-to-day experience. We love that you’re making use of the flexibility too. Being able to adjust routes and handle last-minute changes without starting from scratch can be a real lifesaver. We appreciate your notes on pricing and the initial setup as well. Thanks again for sharing your experience — we’re glad OptimoRoute is supporting your workflow. Best OptimoRoute Team

JV

Juan V.  
Team Leader  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Optimo is the best tool for trucking efficient in the market!"

February 23, 2026

5.0

I have used Optimo for 4 years now and it has save my life at work several times, is the best option for me and my drivers and I can not be more happy with it

Pros

Is the most efficient tool for tracking and location that I have used, it has save our company a lot of money by optimizing everything automatically and securily, the user interface is easy to understand and the customer support is great, we have not encountered any bugs or issues so far.

Cons

I do not have any bad comments regarding this app, I have use it for over 4 years now and it is as reliable as the first day

Review Source

Response from OptimoRoute

April 27, 2026

Hi Juan, “Saved my life at work” is the one we won’t forget. Thank you. It’s great to hear how much impact OptimoRoute has had over the past four years. When routing, tracking, and everything behind the scenes just works, and saves both time and money, it really changes the day-to-day for you and your drivers. We’re especially glad it’s been reliable from day one and that the whole team finds it easy to use. And your kind words about our support team mean a lot too. Thanks again for the trust and for sharing your experience, we’re proud to be part of your operation. Best OptimoRoute Team

JR

James R.  
Head of Logistics  
Food Production  
Used the software for: 2+ years

### "Highly reccomend "

January 7, 2026

5.0

I am the logistics manager of a medium-sized company. I find the platform really easy to use. It gives clear messages to customers and the GPS works well for the drivers.

Pros

The platform is really easy to use, especially when setting up the subheaders correctly. We have various amounts of data that our drivers need to use, which fit in seamlessly with the platform. It helps create route efficiency and increases productivity.

Cons

One issue is that it doesn't give to much variety when trying to use different types of vehicles. It would be great if it had a bike or a cargo bike option as they have different rules when comparing to Vans etc

Review Source

Response from OptimoRoute

February 18, 2026

Hi James, Thank you for the recommendation — that means a lot. It’s great to hear the platform fits seamlessly with the data your drivers rely on. When setup is clean and everything flows into the route the way it should, it makes a real difference in productivity. We’re also glad the customer messaging and GPS are working well in the field — that clarity for both drivers and customers is huge in food production logistics. We appreciate your note about vehicle types, too. That’s helpful feedback, especially as fleets become more diverse. Thanks again for sharing your experience and for trusting OptimoRoute with your logistics. Best OptimoRoute Team

GH

Giles H.  
Sales Director  
Food & Beverages  
Used the software for: 1-2 years

### "Worth the investment."

December 29, 2025

4.0

Worth the time and investment to get it set up. We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by delivery date.

Pros

The routing appears eminently sensible. It's pretty darned easy to use for us and our drivers. The pictures (once we started using this feature) have definitely saved our bacon.

Cons

There's a definite learning curve in how to use and integrate into our systems. Whilst it's worth it, it does feel quite laborious at the start.

Review Source

Response from OptimoRoute

February 18, 2026

Hi Giles, “Saved our bacon” — we love that. And we know exactly what you mean. Those photos can be the difference between a long back-and-forth and a quick, clear resolution. When you can look back and see what happened, it changes the conversation completely. We’re glad the routing feels sensible and that your drivers find it easy to use. That practical, no-drama usability is what we aim for. If it works in the real world — not just on paper — that’s what matters. You’re absolutely right about the early days, though. Getting everything integrated and dialed in can feel laborious at first. There’s some upfront heavy lifting. But it’s good to hear that once it’s in place, it’s worth the investment — especially with tracking, historical trends, and delivery proof all working together. Thanks for sharing such an honest take. We really appreciate it. Best OptimoRoute Team

DM

Desiree M.  
Office Manager  
Consumer Services  
Used the software for: 2+ years

### "Thank you Optimoroute."

September 2, 2025

5.0

I have made several suggestions to help with planning and growth for my business, and most have been followed up with and implemented into my routing. I appreciate that they listen and try to come up with solutions that work for my business needs. Security of client information has never been an issue for us.

Pros

Optimoroute gives me an all-inclusive look into the daily, weekly routes of all of my drivers. I have sight as to location, completion, and accuracy throughout each day. The help desk has been amazing assisting me with functionality and planning for growth.

Cons

I can't really say there was something I did not like, to start it is a little much to take in. I liked that they came out to the office to help me set up and get the basic functions going. Some things they have to set up on the back end were harder to figure out but we got thru that while their associate was here.

Review Source

Response from OptimoRoute

November 11, 2025

Hi Desiree, We’re thrilled to hear how OptimoRoute has helped you gain full visibility into your drivers’ routes and performance, and it’s great to know our support team has been there to assist you through setup and growth. We really appreciate your kind words about our customer support and your recognition of how we take client feedback seriously. It’s fantastic that the improvements we implemented have made a difference for your business. Thank you for trusting OptimoRoute - we’re proud to be part of your continued success! Best OptimoRoute Team

AB

Anthony B.  
Broker  
Real Estate  
Used the software for: 2+ years

### "Great Experience"

March 5, 2026

5.0

Nothing but great. I have not had any issues at all when using Optimoroute besides some very minor issues.

Pros

The value for money and customer support is beyond the best in the communication. Anytime I need security, bugs and issues and communication, they always help. User interface is very easy to use. Logistics setup is second to none.

Cons

None at this time. Everything is working as it should be and there is nothing I have to comment at this time

Review Source

Response from OptimoRoute

April 27, 2026

Hi Anthony, Thank you for such a great review. This really means a lot. We’re especially glad to hear the value and support stand out to you. Knowing you can rely on quick help when something comes up, even small things, makes a big difference day to day. It’s also great to hear the interface and logistics setup feel easy and smooth to work with. “Nothing but great” is exactly what we hope for. Thanks again for sharing your experience and for trusting OptimoRoute. Best OptimoRoute Team

MD

Michael D.  
COO  
Construction  
Used the software for: 2+ years

### "Big fan of OptimoRoute"

December 8, 2025

5.0

Very happy. It's become a daily used piece of software that replaced an outdated approach and has allowed us to improve operations

Pros

Ease of integration. We found the software and had it set up within one or two phone calls. Love how easy it is to use

Cons

Little outdated user interface, however if the cost of updating was passed on through licenses, i would be happy with it how it is

Review Source

Response from OptimoRoute

December 22, 2025

Hi Michael, We love hearing this. Getting up and running in just a call or two, and then actually enjoying using the software day to day, is exactly how it should feel. Especially when you’re trying to improve operations without adding friction. We also really appreciate your honesty about the interface. That kind of feedback matters, and it helps us keep the right balance between improving things and keeping OptimoRoute accessible and affordable. Sometimes “not flashy, but it works” is the right tradeoff… especially when it’s doing the job every single day. Most of all, we’re glad OptimoRoute has replaced an old, clunky process and become part of your daily rhythm. Thanks for the trust and for being such a big fan. Best OptimoRoute Team

JM

Jason M.  
Founder  
Food & Beverages  
Used the software for: 2+ years

### "Time Saving and Professional Routing Solution"

September 1, 2025

5.0

Overall, my experience with OptimoRoute has been excellent. It’s streamlined our logistics, improved efficiency, and enhanced the customer experience. Aside from wanting more flexibility with a mobile admin app, the platform has been reliable, easy to use, and a great value to our business.

Pros

What I like most about OptimoRoute is that it saves us a lot of time when planning our delivery routes. It makes scheduling far more efficient and gives our customers a smooth, professional experience when receiving their orders.

Cons

The one thing I wish OptimoRoute had is a dedicated mobile app for administrators. It would be very helpful to track drivers and monitor operations on the go, without needing to be at a computer.

Review Source

Response from OptimoRoute

September 12, 2025

Hi Jason, Thank you for the excellent review! We're thrilled to hear that OptimoRoute has helped you save time, streamline your delivery scheduling, and deliver a more professional experience to your customers. It's always great to know the platform is making a real impact on both operations and customer satisfaction. We appreciate your suggestion for a dedicated mobile app for administrators—that's a valuable idea, and we understand how helpful it would be for managing operations on the go. Your feedback is noted as we continue to enhance the platform. Thanks again for choosing OptimoRoute and for being a part of our growing community! OptimoRoute Team

SC

Scotty C.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Reliable and Cost Effective "

December 17, 2025

5.0

Pros

I have used OptimoRoute for several years now. The software is reliable and saves me a ton of costs in efficiency and labor. The best part is they are constantly improving the software and providing increasing value for the investment.

Cons

Im sure its a function that I haven't explored, but it isn't intuitive how to send multiple messages to customers once the initial message has gone out, or to individual customers.

Review Source

Response from OptimoRoute

December 22, 2025

Thanks for the great review! We love working with you guys every year. We sent you a direct message walking you through setting up multiple tracking messages to customers. It's super easy and we can definitely hop on a call to go over it step by step if you need. Happy holidays! OptimoRoute Team

RS

Ryan S.  
Operation manager  
Consumer Goods  
Used the software for: 2+ years

### "Brillant Planning 5\* Service"

May 9, 2025

5.0

Overall, the experience is Brilliant could not a fault. With lots of updates and always new features being added.

Pros

Absolutely brilliant! This route planning software is incredibly user-friendly and efficient. It simplifies travel planning with intuitive features and accurate directions. Highly recommend it for anyone looking to streamline their route Planning effortlessly!

Cons

This route planning software is fantastic and user-friendly. However, it would be even better with a dedicated app for on-the-go access for the route planners. An app would enhance convenience and usability, making route planning seamless and efficient.

Review Source

Response from OptimoRoute

August 14, 2025

Hi Ryan, Thank you for the fantastic review! We're thrilled to hear that OptimoRoute has been such a user-friendly and efficient solution for your route planning needs. It’s great to know the intuitive features and accuracy have helped simplify your travel planning. We really appreciate your suggestion for a dedicated app for route planners—we agree that it would enhance on-the-go convenience, and it's something we're actively exploring. Thanks again for your kind words and continued support—we're glad to have you with us as we keep improving and adding new features! OptimoRoute Team

ZG

Zachary G.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Solid Routing Software A+"

January 6, 2026

5.0

I've been using it for a number of years and I've appreciated how dedicated they are to adding new features and making the UX better.

Pros

Its easy to use and constantly getting better. Seems like they are making big updates very often, which is nice.

Cons

Price tiers can be a little much for use. I only use the software 3-4 days a month and it would be nice to be able to upgrade to the better features based on use.

Review Source

Response from OptimoRoute

February 18, 2026

Hi Zachary, A+ — we’ll take that all day. Thank you. It’s great to hear you’ve noticed the steady improvements over the years. We really are committed to continually refining the product and rolling out meaningful updates, so knowing that comes through on your end means a lot. And the fact that you’ve been with us for years says even more. We also understand your point about pricing tiers, especially with lighter monthly usage. That’s fair feedback, and we appreciate you sharing it. Thanks again for sticking with us and for recognizing the work that goes into making the platform better. Best OptimoRoute Team

sG

stephen G.  
Sr. Transportation Coordinator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Use of Product"

January 13, 2026

4.0

It works well for what we need this product to do. It gives us more accurate route to plan our drivers day when we are busy in season.

Pros

The accuracy of routes making sense. I also liked the security of the product and operational safety.

Cons

At times, it seems cumbersome when creating routes especially have to create return stops to terminal.

Review Source

Response from OptimoRoute

February 18, 2026

Hi Stephen, Thanks for sharing this. We’re glad the routes make sense in real-world use — that practical accuracy matters a lot when you’re coordinating drivers, especially during busy season. It’s also great to hear the security and operational safety stand out. That peace of mind isn’t small. We appreciate your note about creating routes and return stops feeling cumbersome at times. Thanks again for taking the time to leave a review — we’re glad it’s supporting your planning when things ramp up. Best OptimoRoute Team

TR

Taylor R.  
Operations  
Food Production  
Used the software for: 6-12 months

### "Routing simplified"

March 24, 2025

5.0

excellent. once the data in inputted it takes the difficult parts and simplifies them

Pros

How the devs thought about different ways to plan routes based on certain criteria. And how easy it is to keep track on the drivers

Cons

early on understanding of how the system works.

Review Source

Response from OptimoRoute

May 9, 2025

Thank you for your review! We're glad to hear that OptimoRoute has made route planning and driver tracking easier for you, and that the different planning criteria have been helpful. We understand there can be a bit of a learning curve at first, but we’re happy to know that once everything is set up, the system really simplifies the tough parts. Thanks for sharing your experience and for choosing OptimoRoute!

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