--- title: "OptimoRoute Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is OptimoRoute the right Route Planning solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/161579/OptimoRoute/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- OptimoRoute 4.6 (268) [View alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of OptimoRoute Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews MR Matej R OwnerFarming, 2 - 10 employeesUsed the software for: More than 2 years. “Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh produce where timing matters.“ May 8, 2026 AO Alejandra O Project ManagerWholesale, 11 - 50 employeesUsed the software for: 1-2 years. “We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to "reject" or "fail" the order, to avoid the cancelled orders to keep showing up in the route (impacting the distance and working hours).“ September 3, 2025 PN Paul N OwnerUtilities, Self-employedUsed the software for: Less than 6 months. “I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that flexibility is definitely my favorite.“ April 27, 2026 JH Jasmine H Office AssistantUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us to needing to purchase tracking devices for both our trucks.“ September 11, 2025 GH Giles H Sales DirectorFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by delivery date.“ December 29, 2025 DT DJ T owner operatorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why.“ February 4, 2026 vt vumani t technical support engineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel time, and improve overall productivity.“ February 23, 2026 MJ Miller J CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency.“ December 11, 2025 ## Showing most helpful reviews Showing 1-25 of 268 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maria Fernanda H. Operations Manager Food & Beverages Used the software for: 1-2 years ### "Excellent for Small business" February 27, 2023 4.0 We are solving the expensive cost of gas because we can optimize the routes and plan better to avoid excess of gas expenses. Pros The OptimoRoute system is suitable for our small company and easy to use. It's a flexibility system with access to a mobile application. The customer service is excellent and since we began using Optimo Route, we have a considerable improvement in our deliveries of product. Cons Some times I can't plan the routes with all my drivers because it takes only 2 of them but is not a big deal. Maybe we have something to change in the profiles of the drivers. Reason for choosing OptimoRoute When I start working here they were using already the product. Review Source Response from OptimoRoute March 21, 2023 Hi Maria - we know how much of an impact gas costs can have on a small business and it's great that OptimoRoute has been of help. Our engineering team works daily on making sure we give our customers the best and shortest routes. There is a way to use both your drivers! Simply select the "Balancing" option under Planning Settings when you click the Plan Routes tab. You can choose the option to "Balance routes and use all drivers", and make other adjustments if you like. If you're still having trouble, write to our support team at support@optimoroute.com and they will take care of everything! JS Jennifer S. Field Agent Package/Freight Delivery Used the software for: 1-2 years ### "Best routing Service" April 29, 2026 5.0 I feel it's the best service for routing out there. We have used several and this is the one we like the most Pros I have been using Optimo route for over 3 years for our small business. I absolutely love this program! The options for routing and the ability to send to our mobile devices is top notch. The ability to see your route on the mobile app even with no signal is invaluable!! Very worth the money for this service! Cons nothing notable. no complaints. It could be a little more affordable but still worth the monthly amount Switched from [Route4Me](https://www.capterra.com/p/149633/Route4Me/) tedious and had to enter all stops individually Review Source Response from OptimoRoute May 22, 2026 Hi Jennifer, Thank you for the amazing review and for being with us for over three years. We’re so glad OptimoRoute has become such an important part of your small business. Being able to send routes directly to mobile devices and still access them without signal can make a huge difference out in the field, so it’s great to hear those features have been so valuable for your team. And hearing that this is the routing service you like most after trying others really means a lot to us. We appreciate your note about pricing as well, and we’re happy to hear the value still feels worth it. Thanks again for the trust and for sharing your experience. Best OptimoRoute Team CS Clorisa S. NOW Program Director Food & Beverages Used the software for: 2+ years ### "Senior Delivery Program " March 11, 2025 3.0 Good experience easy to use. Very few complaints, just want to be able to use the plan route feature for large apartment buildings as well. Pros Tracking my drivers live time status, knowing immediately if the delivery was successful or not. Cons Not able to organize large apartment buildings. The plan route function not being the same each time. Review Source Response from OptimoRoute May 9, 2025 Thank you for your review! We’re glad to hear that live tracking and delivery status updates have been valuable for your Senior Delivery Program and that you’ve had a good overall experience with the platform. We appreciate your feedback about organizing large apartment buildings and the consistency of the plan route function—those are important insights, and we’ll definitely take them into account as we work to improve. Thanks for choosing OptimoRoute! EC Eric C. Fleet Manager Food & Beverages Used the software for: 2+ years ### "Woodberry Wine" August 3, 2026 5.0 It has been great tool in routing for delivering wine and picking up wine. When there is a discrepancy with deliveries the pictures are saved to the date and the location, easy search and find. Pros When a driver of a route calls in it is easy to switch it to another driver. I also like the aspect of adding pictures to the deliveries on the app. Cons It doesn't adjust to construction on the routes. Some locations don't appear you have to manually put them in. Review Source LK Leanne K. Owner Consumer Services Used the software for: 2+ years ### "GREAT APP TO USE FOR DELIVERIES/SERVICES" December 20, 2025 4.0 Pros LOVE the tracking and location on it, as I am the owner of a snow clearing company and we use it to show customers who are away that their property is being cleared. The tracking also allows customers to see when you are on the way and exactly where you are. The Data Management is great, because it allows you to go back and see the proof by way of pictures, but also helps when I do the monthly billing. This was also such an easy program to learn so there was no steep learning curve. Great value for your money! Cons Wish it could integrate an accounting program so it could be automatically set up to generate invoices based on time spent at properties. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing OptimoRoute Tracking Links were not provided at the time at the other options Review Source Response from OptimoRoute January 21, 2026 Hi Leanne, We love hearing how you’re using OptimoRoute out in the real world — especially for snow clearing, where timing and visibility matter so much. Being able to show customers their property is cleared, even when they’re away, is huge… and it’s great to know the live tracking gives them peace of mind while keeping your day running smoothly. It’s also great to hear the photos and data are pulling double duty for you, proof of service and easier monthly billing. That’s exactly how those tools are meant to work together. And we’re glad the setup felt intuitive right from the start. No steep learning curve makes a long season a lot easier. We hear you on the accounting integration, too. Automatically turning time-on-site into invoices would be a big win, and feedback like this helps guide where we go next. Thanks again for choosing OptimoRoute and for sharing such a thoughtful review. Best OptimoRoute Team rZ rasa Z. Operations manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Powerful Route Planning with Some Real-World Limitations" December 16, 2025 5.0 Overall, my experience with OptimoRoute has been very positive. It’s a strong planning tool that significantly reduces route-planning time and brings structure and consistency to complex delivery schedules. The optimisation engine is powerful and handles time windows, capacities, and service times well, which makes planning far more efficient than manual methods. That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still need to be applied by the planner. Once configured properly, though, it’s a reliable system that supports better decision-making, improves visibility, and helps keep operations running smoothly. Pros What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes. In particular: Smart route optimisation that realistically accounts for time windows, service times, driver hours, and vehicle capacity Easy visibility of routes on the map, making it simple to spot inefficiencies or last-minute changes Reliable ETA calculations that help with planning and customer communication Flexibility to adjust jobs, priorities, or constraints without rebuilding everything from scratch Cons What I liked least about OptimoRoute was that, while it’s very powerful, it can sometimes feel too rigid for real-world logistics. In particular: Limited flexibility for on-the-day changes once routes are optimised Doesn’t always reflect local or driver-specific knowledge, which can lead to impractical sequencing Manual tweaking can be time-consuming when handling exceptions or last-minute jobs Learning curve for setting up constraints correctly to get truly accurate results It works best with clean, predictable data, but in fast-moving or highly variable operations it can feel restrictive. Alternatives considered [MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/) Reason for choosing OptimoRoute Price was the key point we were exploring alternative products Review Source Response from OptimoRoute December 22, 2025 Hi Rasa, Thank you for such a thoughtful, real-world review. It clearly comes from someone who’s spent a lot of time planning routes under real pressure, and we truly appreciate that perspective. We’re glad OptimoRoute is helping turn complex schedules with time windows, capacities, and driver hours into clear, workable routes. That visibility on the map and reliable ETAs can make a huge difference when you’re coordinating moving parts and keeping customers informed. You’re absolutely right that setup matters. When constraints are dialed in, OptimoRoute shines, and we’re glad it’s become a reliable planning backbone that saves time and brings structure to complex operations. Thanks again for choosing OptimoRoute. Best OptimoRoute Team DJ Darren J. Chief Operating Officer Building Materials Used the software for: 2+ years ### "Powerful Route Optimization Tool That Drives Real Operational Efficiency" December 17, 2025 4.0 OptimoRoute has been a strong operational tool for scaling delivery and field operations. Once implemented, it consistently delivered measurable improvements in route efficiency, visibility, and accountability. Dispatchers gained better control of daily planning, drivers benefited from clearer routes and expectations, and leadership gained actionable insights through tracking and reporting. It’s a solid solution for organizations serious about operational efficiency and continuous improvement. Pros OptimoRoute significantly improved our route planning efficiency and daily execution. The optimization engine produces practical, real-world routes that account for time windows, driver capacity, and service durations. Real-time tracking and ETA updates improved communication with both customers and internal teams. The reporting and data visibility helped us quickly identify inefficiencies and make operational decisions with confidence. Overall, it reduced manual planning time and improved on-time performanc Cons There is a learning curve during initial setup, particularly when configuring rules, territories, and exceptions. To get the most value, you need clean data and some upfront time invested in configuration and training. Advanced reporting and integrations can require additional effort depending on your systems Reason for choosing OptimoRoute We chose Optimo due to ease of use and ease of implementation. Review Source Response from OptimoRoute December 22, 2025 Hi Darren, It’s clear you’re looking at OptimoRoute not just as software, but as an operational lever — and we’re glad it’s delivered real, measurable gains for your team. Hearing that route efficiency, on-time performance, and day-to-day execution improved once OptimoRoute was in place is exactly what we hope for. You’re also absolutely right about the upfront learning curve. Getting rules, territories, and exceptions dialed in does take some intention and clean data — and that’s exactly where our support team comes in. They work closely with teams during setup to help make sense of those early decisions, so the system is set up to perform consistently once it becomes part of daily operations. It’s great to hear dispatchers, drivers, and leadership are all seeing benefits in different ways. Thanks for choosing OptimoRoute and for trusting us as part of your continuous improvement efforts. Best OptimoRoute Team MM Michael M. Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "OPTIMO MAIN MANG " May 12, 2026 5.0 overall it works very well - the live updates are not the best because when a driver is working it can change based on his location Pros Customer Notifications- Texts & Emails - it is useful to have the customer get a notification that our driver is on the way . Cons Updating the route during the workday - resetting the whole route- Also having to replan the route - to get adjusted times - Alternatives considered [Circuit](https://www.capterra.com/p/239911/Circuit/) Reason for choosing OptimoRoute fleet management multi driver management vs single driver Review Source AO Alejandra O. Project Manager Wholesale Used the software for: 1-2 years ### "A Game-Changer for Our Delivery Operations: over 30% more deliveries thanks to smarter routing." September 3, 2025 5.0 We are a delivery company, and since implementing OptimoRoute, we've seen a significant improvement in our operations. The platform has allowed us to easily schedule routes for our drivers, optimize our fleet, and increase our weekly deliveries by over 30%. Without a doubt, this has been one of the best investments we've made as a company. The ability to track drivers in real time has been incredibly valuable for resolving issues quickly and ensuring smooth operations throughout the day. The reporting features are also very helpful — we regularly monitor distances traveled, working hours, completed calls, and products delivered. Plus, being able to export data enables us to carry out even deeper performance analysis. Both the admin interface and the driver app are very user-friendly and intuitive. Features like drag-and-drop route changes make it easy to adapt on the fly. Overall, OptimoRoute has played a key role in streamlining our logistics and improving efficiency across the board. We highly recommend it to any company looking to optimize their delivery operations. Pros What I appreciate most is the ability to optimize our resources — allowing us to reduce our operational costs, and increase over 30% the number of deliveries with the same fleet. We can plan ahead and allocate our resources more efficiently. Optimo Route provides accurate estimates of total working hours and travel distances, enabling us to calculate costs and test different scenarios to identify the most effective solutions. Cons I only have identified two cons, which are very minimal as we can use other options to make sure to get the functionality: 1. We have to provide the phone / email of the customer, while importing the orders, instead being pulled from the Locations Data Base (already in Optimo Route). That information is used to notify the customers (delivery time notification and proof of delivery). 2. We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to "reject" or "fail" the order, to avoid the cancelled orders to keep showing up in the route (impacting the distance and working hours). Alternatives considered [FieldAware](https://www.capterra.com/p/120648/FieldAware/)[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[Onfleet](https://www.capterra.com/p/142633/Onfleet/)[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[OnnaWay](https://www.capterra.com/p/145567/OnnaWay/) Reason for choosing OptimoRoute Overall functions vs. the Company needs. Price vs. Benefits. User friendly, low learning curve, easiness to route (drag and drop). Bar Codes tracking. Intuitive Drivers app, really easy to use. Long days hauls and multi-warehouse Schedule Services, pickup and deliveries Easy to import orders and to download the delivery information Customer Fields Awesome Technical Service (they always responds in the same day of the inquiry). Review Source Response from OptimoRoute November 11, 2025 Thank you for the outstanding and detailed review, Alejandra! We’re thrilled to hear how OptimoRoute has helped your company increase deliveries by over 30% while reducing operational costs — that’s exactly the kind of efficiency and impact we strive to deliver. It’s great to know that route planning, real-time tracking, and reporting have made a meaningful difference in your day-to-day operations. We also appreciate your thoughtful feedback regarding customer contact data imports and deleting live orders. It’s wonderful to know you find both the admin interface and driver app intuitive, and we’re especially happy that our support team has been responsive and helpful whenever you’ve needed assistance. Thank you for recommending OptimoRoute and for trusting us to power your logistics. Best OptimoRoute Team DH David H. Owner Administrator Environmental Services Used the software for: 1-2 years ### "Happy Dispatcher!" September 1, 2025 5.0 Both the program and the app are easy to use - the app has few screens to deal with and the options for navigation are great! Pros Easy to navigate and a good visual interface! The map viewable while scheduling makes it very easy to see who is going where, and if drivers may be intersecting to allow restructuring of routes. Cons Sometimes transferring routes to other drivers was a little confusing, but once I understood the process it was intuitive and easy. Review Source Response from OptimoRoute September 12, 2025 Hi David, Thank you for the great review! We're happy to hear that OptimoRoute has made your dispatching easier and more efficient, especially with the visual map interface that helps you quickly assess and adjust routes. It's great to know that both the web platform and the driver app have been user-friendly and streamlined for your needs. We appreciate your note about transferring routes - there can be a small learning curve at first, but we’re glad to hear it quickly became intuitive. Thanks for being a happy dispatcher and for choosing OptimoRoute! OptimoRoute Team JV Juan V. Team Leader Logistics and Supply Chain Used the software for: 2+ years ### "Optimo is the best tool for trucking efficient in the market!" February 23, 2026 5.0 I have used Optimo for 4 years now and it has save my life at work several times, is the best option for me and my drivers and I can not be more happy with it Pros Is the most efficient tool for tracking and location that I have used, it has save our company a lot of money by optimizing everything automatically and securily, the user interface is easy to understand and the customer support is great, we have not encountered any bugs or issues so far. Cons I do not have any bad comments regarding this app, I have use it for over 4 years now and it is as reliable as the first day Review Source Response from OptimoRoute April 27, 2026 Hi Juan, “Saved my life at work” is the one we won’t forget. Thank you. It’s great to hear how much impact OptimoRoute has had over the past four years. When routing, tracking, and everything behind the scenes just works, and saves both time and money, it really changes the day-to-day for you and your drivers. We’re especially glad it’s been reliable from day one and that the whole team finds it easy to use. And your kind words about our support team mean a lot too. Thanks again for the trust and for sharing your experience, we’re proud to be part of your operation. Best OptimoRoute Team DV Daniel V. Director Automotive Used the software for: 2+ years ### "The Gamechanger we longed for" January 12, 2026 5.0 In the many years that we have used optimoroute, we have gained more trust with our clients, by communicating when they will be recieving their packages, verbally, creating an increase in sales to our company. Pros The ability to set up and track deliveries in reat time. This has helped us to communicate with our clients and make quick decisions when new orders are added to a delivery run. Cons \- That you can't unschedule deliveries, once driver has looked at their assigned run - Real time ETA's are inaccurate, it would benefit to link real time traffic with Waze or Google maps - The inabillity to share an individual delivery with ETA to a Customer Review Source Response from OptimoRoute February 18, 2026 Hi Daniel, Thank you for such a strong review — and for being with us for so many years. That long-term trust means a lot. It’s great to hear real-time tracking has helped you communicate better with clients and make quick decisions when new orders come in. That kind of visibility builds confidence — and the fact that it’s contributed to increased sales says everything. When customers know when to expect their parts, trust grows naturally. We appreciate you outlining the limitations you’ve run into. That’s helpful feedback, and we understand how those areas could impact day-to-day flexibility. Thanks again for sharing your experience and for continuing to rely on OptimoRoute. Best OptimoRoute Team JR James R. Head of Logistics Food Production Used the software for: 2+ years ### "Highly reccomend " January 7, 2026 5.0 I am the logistics manager of a medium-sized company. I find the platform really easy to use. It gives clear messages to customers and the GPS works well for the drivers. Pros The platform is really easy to use, especially when setting up the subheaders correctly. We have various amounts of data that our drivers need to use, which fit in seamlessly with the platform. It helps create route efficiency and increases productivity. Cons One issue is that it doesn't give to much variety when trying to use different types of vehicles. It would be great if it had a bike or a cargo bike option as they have different rules when comparing to Vans etc Review Source Response from OptimoRoute February 18, 2026 Hi James, Thank you for the recommendation — that means a lot. It’s great to hear the platform fits seamlessly with the data your drivers rely on. When setup is clean and everything flows into the route the way it should, it makes a real difference in productivity. We’re also glad the customer messaging and GPS are working well in the field — that clarity for both drivers and customers is huge in food production logistics. We appreciate your note about vehicle types, too. That’s helpful feedback, especially as fleets become more diverse. Thanks again for sharing your experience and for trusting OptimoRoute with your logistics. Best OptimoRoute Team GH Giles H. Sales Director Food & Beverages Used the software for: 1-2 years ### "Worth the investment." December 29, 2025 4.0 Worth the time and investment to get it set up. We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by delivery date. Pros The routing appears eminently sensible. It's pretty darned easy to use for us and our drivers. The pictures (once we started using this feature) have definitely saved our bacon. Cons There's a definite learning curve in how to use and integrate into our systems. Whilst it's worth it, it does feel quite laborious at the start. Review Source Response from OptimoRoute February 18, 2026 Hi Giles, “Saved our bacon” — we love that. And we know exactly what you mean. Those photos can be the difference between a long back-and-forth and a quick, clear resolution. When you can look back and see what happened, it changes the conversation completely. We’re glad the routing feels sensible and that your drivers find it easy to use. That practical, no-drama usability is what we aim for. If it works in the real world — not just on paper — that’s what matters. You’re absolutely right about the early days, though. Getting everything integrated and dialed in can feel laborious at first. There’s some upfront heavy lifting. But it’s good to hear that once it’s in place, it’s worth the investment — especially with tracking, historical trends, and delivery proof all working together. Thanks for sharing such an honest take. We really appreciate it. Best OptimoRoute Team AB Anthony B. Broker Real Estate Used the software for: 2+ years ### "Great Experience" March 5, 2026 5.0 Nothing but great. I have not had any issues at all when using Optimoroute besides some very minor issues. Pros The value for money and customer support is beyond the best in the communication. Anytime I need security, bugs and issues and communication, they always help. User interface is very easy to use. Logistics setup is second to none. Cons None at this time. Everything is working as it should be and there is nothing I have to comment at this time Review Source Response from OptimoRoute April 27, 2026 Hi Anthony, Thank you for such a great review. This really means a lot. We’re especially glad to hear the value and support stand out to you. Knowing you can rely on quick help when something comes up, even small things, makes a big difference day to day. It’s also great to hear the interface and logistics setup feel easy and smooth to work with. “Nothing but great” is exactly what we hope for. Thanks again for sharing your experience and for trusting OptimoRoute. Best OptimoRoute Team iA ilan A. Operation manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Amazing platform " December 18, 2025 5.0 Pros Its amazing platform, very friendly and easy to operate, we using past 7 years and we very happy, thank you Cons Some places to improve text messages to customers before and after, customer need to click and confirm the delivery otherwise we need to text all customers again to make sure everyone received notifications for delivery. Review Source Response from OptimoRoute January 21, 2026 Hi Ilan, seven years is a long time, and we’re really grateful you’ve stuck with us for so long. Hearing that OptimoRoute has been easy to use and part of your operation for years means a lot to our team. We also appreciate the feedback around customer text messages and delivery confirmations. That’s a very real, day-to-day pain point, and you’re right — having customers confirm more smoothly would save time and extra follow-ups. Feedback like this helps us understand where small improvements can make a big difference. Thanks again for the trust and for taking the time to share your experience. We’re always here if you want to talk through your setup or explore options that might help today. Best OptimoRoute Team YS Yvonne S. Food Bank Outreach Manager Non-Profit Organization Management Used the software for: 2+ years ### "Super Helpful!" October 3, 2025 5.0 Overall experience with OptimoRoute has been amazing. We have been users for 4+ years now and I could not imagine how much harder my job would be if I had to do my job without this program! Pros OptimoRoute helps our Non-Profit serve clients in our community much easier. It's a fairly cheap program that is easy to use, keeps our clients information safe and secure, and helps us be as efficient as possible when planning delivery routes along our town. It also helps keep track of successful vs unsuccessful deliveries so we can follow-up accordingly. All the set-up and import of data is easy to do! Cons Nothing, It's covered all our bases! There's many options I know I'm not using so I'm sure it offers way more than what I am currently using! Review Source Response from OptimoRoute December 22, 2025 Hi Yvonne, This really means a lot to us. Knowing OptimoRoute helps your non-profit serve people in your community more easily. When routes run smoothly, follow-ups don’t slip through the cracks, and client information stays safe, it frees you up to focus on the work that actually matters — helping people. We also love your honesty about not using every feature yet. That’s completely normal. Think of OptimoRoute like a well-stocked toolbox — you don’t need every tool every day, just the ones that make your job easier right now. And if you ever want to explore more, we’re always happy to help. Four-plus years with us is huge, and hearing that you can’t imagine doing your job without it… that’s incredibly humbling. Thank you for the trust and for the work you do in your community. We’re really glad to be part of it. All the best. OptimoRoute Team EM Edvardas M. Cleaning Business Supplies and Equipment Used the software for: 1-2 years ### "Cleaning Company" April 21, 2026 4.0 When you get used to this system everything is ok, it saves a lot of time and also money. Would recommend to others. Pros Clear drivers and routes tracking, easy to work with many orders. Good for time planning. Fair price. Cons When planning routes, there is much things that must be done by my own, not by automated system. Automatic routes planning (more then 1 days) gets messy - most of the time when there a lot of orders and there is 2 orders in one place just different working time it just skips job that takes more time. Review Source Response from OptimoRoute May 22, 2026 Hi Edvards, We’re glad OptimoRoute is helping you manage large numbers of orders, keep routes organized, and plan time more effectively. Once everything clicks into place, having that visibility and structure can save a huge amount of time day to day, so it’s great to hear it’s been valuable for your cleaning business. We also appreciate your feedback about multi day planning and jobs with different service times at the same location. That’s helpful insight for us. Thank you for sharing your experience with others. Best OptimoRoute Team JH Jasmine H. Office Assistant Utilities Used the software for: 1-2 years ### "Easy to use worth the money" September 11, 2025 5.0 I think the company is great and we have been able to keep this going for a while now on our side. Easy enough to set up to where we do not need to call customer service. Pros Easy to use for drivers and office. The app is simple and does not have a learning curve so anyone can use it. The tracking is useful for the office to keep up with customers. The GPS coordinates are great for rural areas where maps are not always correct. This cut down on our training time of drivers more than half. The cost is reasonable considering the amount of data you have to keep your business in order. The original setup took time but it helped our business to grow and maintain our customers. Cons The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us to needing to purchase tracking devices for both our trucks. Review Source Response from OptimoRoute November 11, 2025 Hi Jasmine, We're so glad to hear that OptimoRoute has been easy to use for both your office team and drivers, and that it’s helped streamline operations and reduce driver training time. It’s great to know the GPS accuracy has been especially useful for rural areas and that the system has supported your business growth over time. We appreciate your feedback about driver tracking — we’ll share this with our team as we continue exploring ways to make tracking even more reliable. It’s fantastic to hear that setup was straightforward and that you’ve been able to manage things smoothly without needing much support. Best OptimoRoute Team RM Ryan M. Field service rep Telecommunications Used the software for: 1-2 years ### "Long time user satisfied user." April 24, 2026 5.0 The route planning feature is very user friendly. It helps streamline schedules and makes planning much easier. Pros Super easy to use from start to finish. Everything was clear, smooth, and saved a lot of time throughout the process when I first started. Cons I mainly use the route planning, but I’m still charged for features I don’t use, which feels unnecessary. Despite putting in the coordinates, sometime routes are not mapped correctly. Review Source Response from OptimoRoute May 22, 2026 Hi Ryan, Thank you for being a long time user and for sharing your experience. We’re really glad the route planning has been easy to use from the start and has helped simplify your scheduling. When a tool saves time without adding complexity, that’s exactly how it should feel. We also appreciate your honest feedback about pricing and route mapping. Thanks again for sticking with us over the years and for taking the time to leave a review. Best OptimoRoute Team MM Michael M. Lawn Care Construction Used the software for: 2+ years ### "Lawn Mowing Routes" May 31, 2026 5.0 Pros I use it for my lawn mowing route. Its good, I can write notes. It optimizes a route for me. Im happy. Cons The price isn't great, I feel like there's just an initial software expense for the business and then theres not much upkeep. I dont know because I lack information on it, but $70 Canadian per month seems steep. Review Source JP JAMES P. parts manger Construction Used the software for: 2+ years ### "WALDORF / ALEX PARTS MANGER " September 12, 2025 5.0 ITS BEEN GREAT WE STARTED WITH 2 DRIVERS A FEW YEARS BACK AND NOW HAVE IT RUNNING ON 7 STORES. WE LOOK FORWARD TO SPREADING THIS TO ALL 60 STORES OVER TIME Pros HOW GREAT IT IS ON WHEN IT COMES TO THE ROUTING AND MAPS. IT DOES GREAT WHEN FIXING THE RIGHT ROUTE AROUND THE CITY Cons WHEN ASSINGING DRIVERS THEN RUNNING ROUTES, IT SOMETIMES UN CHECKS THE DRIVER WE PUT IN. WE CAN MANUAL OVER RIDE IT SO THIS MIGHT BE SOMEHTING WE ARE DOING WRONG AND NOT PROGRAM Review Source Response from OptimoRoute November 11, 2025 Thank you, James, for the fantastic review! We're thrilled to hear how well OptimoRoute has been working for your routing and mapping needs, and it’s great to see how your use of the platform has grown from just two drivers to seven stores — that’s amazing progress! We appreciate you pointing out the driver assignment issue. It does sound like something our team can help you fine-tune, and we’d be happy to take a closer look to make sure everything runs smoothly as you continue expanding to more locations. It’s exciting to hear your plans to roll out OptimoRoute across all 60 stores — we’re proud to be part of your growth journey and look forward to supporting you every step of the way! Best OptimoRoute Team JS James S. Owner Logistics and Supply Chain Used the software for: 1-2 years ### "Optimo Route Review" September 29, 2025 5.0 My overall experience with Optimo route was very, very, very excellent. I highly recommend this program Pros What I like the most about Optimo Route isI love the ease of arranging routes for all the drivers in my crew Cons The thing I liked the least about Optimo route is it's A little pricey but not to bad and a little bit affordable Review Source Response from OptimoRoute November 11, 2025 Hi James, thanks for taking the time to share your experience! We’re really happy to hear how much OptimoRoute has helped simplify route planning for your crew — that’s exactly the kind of impact we aim for. We understand your thoughts on pricing, and it’s great to know you still find it affordable and worthwhile for what it delivers. Best OptimoRoute Team LB Levente B. webshop Retail Used the software for: Less than 6 months ### "Very useful, but customer experience could improve" May 21, 2025 4.0 We truly enjoy using OptimoRoute — it has significantly improved our delivery planning with its efficient route optimization, time-saving features, and easy-to-use interface. The real-time driver tracking and flexible scheduling tools are particularly valuable for our daily operations. However, we would appreciate more flexibility in modifying already planned routes on the fly, and the customer tracking interface could be more user-friendly with added features — such as real-time messaging with the driver or more detailed delivery updates. Still, overall, it’s a fantastic platform that supports our business very well. Pros We love using OptimoRoute because it’s incredibly efficient, user-friendly, and reliable. It saves us hours of manual planning each week and helps us optimize delivery routes with precision. The real-time tracking, flexible scheduling, and intuitive interface make it a must-have tool for our operations. Support is responsive, updates are frequent, and overall, it has made our logistics smoother and more professional. Highly recommended! Review Source Response from OptimoRoute September 12, 2025 Hi Levente, Thank you for the fantastic and detailed review! We're thrilled to hear how much OptimoRoute has helped streamline your delivery planning and made your logistics more efficient and professional. It's great to know that features like real-time tracking, flexible scheduling, and our responsive support have been valuable to your operations. We also truly appreciate your suggestions around on-the-fly route modifications and enhancing the customer tracking interface. Thanks again for your recommendation and for being a valued part of the OptimoRoute community! OptimoRoute Team NM Nikita M. Sr. Mgr. Food & Beverages Used the software for: 2+ years ### "Great tracking software, easy to use for both us, driver and customers" March 25, 2025 5.0 Detailed delivery tracking software, we run a cloud kitchen and Optimoroute helps us and driver to prepare cost efficient routes, and ease of use for our customers to track and leave feedback Pros Super easy to use software, and addresses majority of our business cases related to delivery notifications and tracking. Cons There are instances where we need to run additional drivers on certain days and the system currently does not support to add ad-hoc drivers, you need to purchase min. a full month of membership for the same. Review Source Response from OptimoRoute May 9, 2025 We're glad to hear that OptimoRoute has been a great fit for your cloud kitchen operations, helping create cost-efficient routes and delivering a smooth experience for both your team and your customers. It’s great to know the tracking and delivery notifications are addressing your business needs. We appreciate your feedback on adding ad-hoc drivers—we understand how important flexibility is for dynamic operations, and we'll take this into consideration as we explore ways to make the platform even more adaptable. Thanks for choosing OptimoRoute and for sharing your experience! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.