# OptimoRoute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OptimoRoute the right Route Planning solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161579/OptimoRoute/reviews/ --- OptimoRoute 4.6 (264) [View alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of OptimoRoute Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews vt vumani t technical support engineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel time, and improve overall productivity.“ February 23, 2026 AO Alejandra O Project ManagerWholesale, 11 - 50 employeesUsed the software for: 1-2 years. “We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to "reject" or "fail" the order, to avoid the cancelled orders to keep showing up in the route (impacting the distance and working hours).“ September 3, 2025 MR Matej R OwnerFarming, 2 - 10 employeesUsed the software for: More than 2 years. “Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh produce where timing matters.“ May 8, 2026 JH Jasmine H Office AssistantUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us to needing to purchase tracking devices for both our trucks.“ September 11, 2025 PN Paul N OwnerUtilities, Self-employedUsed the software for: Less than 6 months. “I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that flexibility is definitely my favorite.“ April 27, 2026 DT DJ T owner operatorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why.“ February 4, 2026 DT DJ T owner operatorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use.“ February 4, 2026 FS FORREST S ManagerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform.“ March 9, 2026 ## Showing most helpful reviews Showing 1-25 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maria Fernanda H. Operations Manager Food & Beverages Used the software for: 1-2 years ### "Excellent for Small business" February 27, 2023 4.0 We are solving the expensive cost of gas because we can optimize the routes and plan better to avoid excess of gas expenses. Pros The OptimoRoute system is suitable for our small company and easy to use. It's a flexibility system with access to a mobile application. The customer service is excellent and since we began using Optimo Route, we have a considerable improvement in our deliveries of product. Cons Some times I can't plan the routes with all my drivers because it takes only 2 of them but is not a big deal. Maybe we have something to change in the profiles of the drivers. Reason for choosing OptimoRoute When I start working here they were using already the product. Review Source Response from OptimoRoute March 21, 2023 Hi Maria - we know how much of an impact gas costs can have on a small business and it's great that OptimoRoute has been of help. Our engineering team works daily on making sure we give our customers the best and shortest routes. There is a way to use both your drivers! Simply select the "Balancing" option under Planning Settings when you click the Plan Routes tab. You can choose the option to "Balance routes and use all drivers", and make other adjustments if you like. If you're still having trouble, write to our support team at support@optimoroute.com and they will take care of everything! NO Neil O. Franchise Owner Food & Beverages Used the software for: 2+ years ### "Great software, reasonable cost" March 21, 2026 4.0 It's been good overall. I did have the option to plan 2 routes, but had to reduce it to 1, because of a cost increase that happened a year or two ago. Pros Optimoroute is easy to use, and many improvements over the years, makes that much more so. Drag and drop capability is an example. Cons The cost - even though compared to many others, it is relatively lower cost, it is really the only thing I can look less favourably on (yes, I'm from Canada). Alternatives considered [Routific](https://www.capterra.com/p/142530/Routific/)[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/) Reason for choosing OptimoRoute We are franchise system, and it was recommended by the franchisor - despite cost increases, we stuck with them, as the price is still better than many others out there. Review Source Response from OptimoRoute April 27, 2026 Hi Neil, Thanks for the honest review and for sticking with us over the years, that really means a lot. We’re glad to hear the platform has become easier to use over time and that features like drag and drop are making your day to day planning smoother. Those small improvements really add up when you’re working with routes regularly. Thanks again for the trust, especially knowing you’ve explored other options. We’re glad OptimoRoute continues to be a good fit for your franchise operations. Best OptimoRoute Team CS Clorisa S. NOW Program Director Food & Beverages Used the software for: 2+ years ### "Senior Delivery Program " March 11, 2025 3.0 Good experience easy to use. Very few complaints, just want to be able to use the plan route feature for large apartment buildings as well. Pros Tracking my drivers live time status, knowing immediately if the delivery was successful or not. Cons Not able to organize large apartment buildings. The plan route function not being the same each time. Review Source Response from OptimoRoute May 9, 2025 Thank you for your review! We’re glad to hear that live tracking and delivery status updates have been valuable for your Senior Delivery Program and that you’ve had a good overall experience with the platform. We appreciate your feedback about organizing large apartment buildings and the consistency of the plan route function—those are important insights, and we’ll definitely take them into account as we work to improve. Thanks for choosing OptimoRoute! FS FORREST S. Manager Computer Software Used the software for: 2+ years ### "Great for dispatchers, frustrating for developers" March 9, 2026 4.0 While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform. We are building a custom app around their routing engine, and the lack of administrative API endpoints forces us into clunky, manual workarounds for onboarding. It's great for basic route planning, but the API needs a major overhaul to support real scalability. Pros The actual route optimization engine is very powerful. Once you finally get your data and fleet configured in the system, it handles daily planning, order pushing, and live tracking reliably. It's a solid operational tool for day-to-day dispatch execution Cons The REST API is severely limited and not developer-friendly for administrative tasks. The biggest roadblock is that you cannot programmatically create or import new drivers or vehicles via the API. Even for a brand-new driver, you are forced to break out of your custom app and manually use their web dashboard or CSV upload to build their profile before the API can interact with them. It also lacks basic endpoints like bulk order retrieval by date, making custom integrations a hassle. Alternatives considered [Route4Me](https://www.capterra.com/p/149633/Route4Me/)[Zeo Route Planner](https://www.capterra.com/p/208151/Zeo-Route-Planner/)[Onfleet](https://www.capterra.com/p/142633/Onfleet/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Track-POD](https://www.capterra.com/p/178880/Track-POD/) Reason for choosing OptimoRoute Price was the major deciding factor. Full-suite platforms like ServiceTitan and Jobber were cost-prohibitive because we would be paying a premium for CRM and invoicing features we simply didn't need. OptimoRoute gave us a much better price-to-performance ratio by offering a powerful, standalone routing engine without the bloated software costs. Review Source BL Bryant L. Owner Environmental Services Used the software for: 2+ years ### "Great software for my one man company" March 3, 2026 5.0 My business wouldn't run nearly as smooth without Optimo Route. It's affordable and I am still discovering useful features. Highly recommended. Pros Optimo Route has been an essential routing software for my small business. I am just one man doing local residential irrigation. I can easily route all my appointments for the day, week, month, year. I have annual services and can easily schedule using past routes and copy to future visits. There are many options I don't utilize but see value as my business grows. I can easily change routes, see the addresses on a map, client names, assign priority stops, and then send it all to the driver app. I have not encountered any issues that needed support. The monthly fee is nothing compared to the value and ease. This is an entire logistics and transportation program. Cons There are so many software programs that offer these same logistical options within larger client service and booking programs. Once my business is big enough to use one of those complete service all-in-one management programs, I probably will not need Optimo. For now it keeps my overhead costs low as I just have to do a little extra work to manually sync with my appointment and client Mgmt program. Switched from [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Offers the features I needed to organize my company routing. Review Source Response from OptimoRoute April 27, 2026 Hi Bryant, Thank you for the great review! We love hearing how OptimoRoute helps keep a one-person operation running smoothly. When you’re doing everything yourself, having your routes for the day, week, or even the whole year clearly organized can make a huge difference. It’s also great that you’re already seeing value in features you may use as your business grows. And while many larger management platforms include basic routing, quite a few teams still pair them with OptimoRoute for the optimization side. If you ever want help connecting OptimoRoute with your client management tool to reduce the manual syncing, our team will be happy to help. Thanks again for the recommendation! Best OptimoRoute Team NH Nancy H. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Loveing OptimoRoute" February 6, 2026 5.0 I love optimoroute. It has made making my route and keeping track of my drivers progress so much easier. It does everything I need it to do. I haven't found another routing service that does a better job than OptimoRoute Pros This app has made my routing so much easier. I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers. I always recomend Optimoroute to other mom&pop trash companies since it is so inexpensive and worth every feature. Cons I would like to see more on demand customer support even if it is an AI chat bot helping me figure out how to fix something. Theres so many features I haven't started working with since I am not 100% sure that I know how it will work. Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) Reason for choosing OptimoRoute Beacuse of the pictures that we can uptraload to the route. THis helps us so much when clients claim something was not done Review Source DT DJ T. owner operator Construction Used the software for: 2+ years ### "Awesome product for the price." February 4, 2026 4.0 I've been using the service for years, I use Jobber as my CRM but the routing and automatic communication is garbage. Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use. There are so many parameters which is great, but sometimes can make it hard to use for someone new to the software. I've always had someone call me and help me with service although it usually took a couple days for them to get back to me. Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app. Pros super quick and efficient to transfer data and best routing I've found especially for the price. customer support has been amazing when I needed assistance, although it usually took a couple days to talk to someone in person. love the automated texts for tracking and appointment time frames. Cons Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why. takes some time and patience to figure this out. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing OptimoRoute other routing services were as the crow flies, too much hands on to create routes. Review Source Response from OptimoRoute February 18, 2026 Hi DJ, It’s great to hear the routing quality stands out, especially compared to other tools you’ve tried. Moving data quickly, building routes across hundreds of locations, and having automated texts keep customers in the loop… that’s real operational value. We’re also glad our support team has been there when you needed help. That follow-up matters, even if it sometimes took a little patience. We hear you on the learning curve and the number of parameters. There’s a lot of power under the hood, and that can feel heavy at first. And your point about editing on mobile is noted. Thanks again for sticking with us and for sharing such an honest review. Best OptimoRoute Team LK Leanne K. Owner Consumer Services Used the software for: 2+ years ### "GREAT APP TO USE FOR DELIVERIES/SERVICES" December 20, 2025 4.0 Pros LOVE the tracking and location on it, as I am the owner of a snow clearing company and we use it to show customers who are away that their property is being cleared. The tracking also allows customers to see when you are on the way and exactly where you are. The Data Management is great, because it allows you to go back and see the proof by way of pictures, but also helps when I do the monthly billing. This was also such an easy program to learn so there was no steep learning curve. Great value for your money! Cons Wish it could integrate an accounting program so it could be automatically set up to generate invoices based on time spent at properties. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing OptimoRoute Tracking Links were not provided at the time at the other options Review Source Response from OptimoRoute January 21, 2026 Hi Leanne, We love hearing how you’re using OptimoRoute out in the real world — especially for snow clearing, where timing and visibility matter so much. Being able to show customers their property is cleared, even when they’re away, is huge… and it’s great to know the live tracking gives them peace of mind while keeping your day running smoothly. It’s also great to hear the photos and data are pulling double duty for you, proof of service and easier monthly billing. That’s exactly how those tools are meant to work together. And we’re glad the setup felt intuitive right from the start. No steep learning curve makes a long season a lot easier. We hear you on the accounting integration, too. Automatically turning time-on-site into invoices would be a big win, and feedback like this helps guide where we go next. Thanks again for choosing OptimoRoute and for sharing such a thoughtful review. Best OptimoRoute Team JS Jennifer S. Field Agent Package/Freight Delivery Used the software for: 1-2 years ### "Best routing Service" April 29, 2026 5.0 I feel it's the best service for routing out there. We have used several and this is the one we like the most Pros I have been using Optimo route for over 3 years for our small business. I absolutely love this program! The options for routing and the ability to send to our mobile devices is top notch. The ability to see your route on the mobile app even with no signal is invaluable!! Very worth the money for this service! Cons nothing notable. no complaints. It could be a little more affordable but still worth the monthly amount Switched from [Route4Me](https://www.capterra.com/p/149633/Route4Me/) tedious and had to enter all stops individually Review Source Response from OptimoRoute May 22, 2026 Hi Jennifer, Thank you for the amazing review and for being with us for over three years. We’re so glad OptimoRoute has become such an important part of your small business. Being able to send routes directly to mobile devices and still access them without signal can make a huge difference out in the field, so it’s great to hear those features have been so valuable for your team. And hearing that this is the routing service you like most after trying others really means a lot to us. We appreciate your note about pricing as well, and we’re happy to hear the value still feels worth it. Thanks again for the trust and for sharing your experience. Best OptimoRoute Team MM Michael M. Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "OPTIMO MAIN MANG " May 12, 2026 5.0 overall it works very well - the live updates are not the best because when a driver is working it can change based on his location Pros Customer Notifications- Texts & Emails - it is useful to have the customer get a notification that our driver is on the way . Cons Updating the route during the workday - resetting the whole route- Also having to replan the route - to get adjusted times - Alternatives considered [Circuit](https://www.capterra.com/p/239911/Circuit/) Reason for choosing OptimoRoute fleet management multi driver management vs single driver Review Source KG Kate G. Property Inspector Real Estate Used the software for: 2+ years ### "Love Optimo route" March 12, 2025 5.0 This is the only routing app I'll ever use, Ive tried so many and this has been the clear winner for the many years ive been doing foreclosures Pros The ease of convenience. Ive tried others but this is the easiest and most efficient routing software Cons Not having a more friendly tablet/mobile version to type routes other than having to do it on a computer, and wish the price was lower. Its only myself so it is quite expensive Switched from [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) It wasnt efficient in routing this is best for the time frame Review Source Response from OptimoRoute May 9, 2025 Thank you for the fantastic review! We're so glad to hear that OptimoRoute has been the most efficient and user-friendly routing solution for your work over the years. Your loyalty means a lot to us! We appreciate your feedback about mobile and tablet usability, as well as pricing for solo users. These are important insights, and we’ll definitely take them into consideration as we work to make OptimoRoute even more accessible and flexible. Thanks again for choosing us—we’re honored to be your go-to routing tool! JL Janelle L. President Construction Used the software for: 2+ years ### "Great product for Dispatching multiple vehicles!" February 28, 2026 5.0 Nothing but great, we have been using for for 3 plus years now. It has been easy to train new staff on it, our drivers seem to like the app side of it. Pros Ease of use, the flexibility of the product. The visual side of where the trucks are, whether they are ahead or behind schedule is nice to see. Also the customer texts when the driver is on the way is nice. Cons Sometimes, support isn't as quick as I like to move, but I make it work. The reporting side of the program, I wish I could customize further. Review Source Response from OptimoRoute April 27, 2026 Hi Janelle, Thank you for the great review and for being with us for over three years. We’re really glad OptimoRoute is helping you keep everything visible and under control, especially with multiple vehicles out on the road. That ability to quickly see where trucks are, and whether they’re ahead or behind makes a big difference in dispatching. And it’s great to hear both your team and drivers find it easy to use. We also appreciate your note on support and reporting, that’s helpful feedback. Thanks again for sharing your experience and for trusting OptimoRoute with your operations. Best OptimoRoute Team JV Juan V. Team Leader Logistics and Supply Chain Used the software for: 2+ years ### "Optimo is the best tool for trucking efficient in the market!" February 23, 2026 5.0 I have used Optimo for 4 years now and it has save my life at work several times, is the best option for me and my drivers and I can not be more happy with it Pros Is the most efficient tool for tracking and location that I have used, it has save our company a lot of money by optimizing everything automatically and securily, the user interface is easy to understand and the customer support is great, we have not encountered any bugs or issues so far. Cons I do not have any bad comments regarding this app, I have use it for over 4 years now and it is as reliable as the first day Review Source Response from OptimoRoute April 27, 2026 Hi Juan, “Saved my life at work” is the one we won’t forget. Thank you. It’s great to hear how much impact OptimoRoute has had over the past four years. When routing, tracking, and everything behind the scenes just works, and saves both time and money, it really changes the day-to-day for you and your drivers. We’re especially glad it’s been reliable from day one and that the whole team finds it easy to use. And your kind words about our support team mean a lot too. Thanks again for the trust and for sharing your experience, we’re proud to be part of your operation. Best OptimoRoute Team BR Briana R. Loss Confrol Insurance Used the software for: 2+ years ### "Game changer for multi stop routing" December 27, 2025 5.0 It saves me hours of time every week and makes creating routes almost fun. It quickly became a necessity in our loss control inspection business. Pros The ability to import orders in a spreadsheet format and have them populate so I can have a clear picture of how to separate orders into daily routes. Being able to add and remove stops in real time for my driver. Cons The price hike. Long-time customers should have been grandfathered in to the price we agreed to. I also wish there was integration with Tesla navigation. Review Source Response from OptimoRoute January 21, 2026 Hi Briana, “Game changer” is one of those phrases that really sticks with us — especially knowing OptimoRoute saves you hours every week and has become a must-have for your loss control inspections. Turning multi-stop routing into something clear (and even a little fun) is exactly what we hope for. We’re glad the spreadsheet imports and real-time stop changes are helping you stay flexible with your drivers. That ability to see the whole day at once can make a huge difference when plans shift. We also hear you on the pricing. Changes like that can feel especially frustrating when you’ve been with a tool for a long time, and it’s fair to want consistency and clarity there. If you ever want to walk through your plan or talk about options, our team is always happy to have that conversation and help make sure you’re getting the value you expect. Thanks again for sharing your experience and for trusting OptimoRoute with such an important part of your work. Best OptimoRoute Team SK Sam K. Projects Manager Food & Beverages Used the software for: 2+ years ### "Simple but effective" December 28, 2025 5.0 We have used it since the Covid pandemic and have not looked into other software which performs this same job. We have looked into alternate software in most other parts of the business so this is high praise. Pros It is easy to use and simple to teach others. It has had improvements since I first started using it. It has allowed us to know how many drivers a day we should be using and due to this has saved the company money. Cons After a while you get used to what it should do/ what your routes generally look like however If you have inputted data incorrectly it is hard to pinpoint what is throwing it off. I do not know how this could be improved though. Review Source Response from OptimoRoute February 18, 2026 Hi Sam, “Simple but effective” is actually one of the best compliments we could get. When something’s easy to teach, easy to use, and quietly saving the company money in the background… that’s a win. It’s great to hear it’s helped you figure out the right number of drivers each day. That kind of visibility can really change the math of an operation, especially in food and beverage where margins matter. And the fact that you’ve stuck with us since the Covid days — while reviewing other tools across the business — honestly means a lot. You also raise a very real point about data inputs. When something small is off, it can be frustrating to track down what’s causing the route to look “wrong.” If you ever want a second set of eyes on a route that seems off, our support team is always happy to help dig in. Sometimes it’s just one tiny field causing a ripple effect. Thanks again for the trust — and for the high praise. We don’t take that lightly. Best OptimoRoute Team iS iaroslava S. Director Retail Used the software for: 2+ years ### "Reliable and efficient route planning tool for daily operations" December 30, 2025 5.0 We have been using OptimoRoute for almost five years, and it has become a core tool in our daily operations. It is reliable, efficient, and consistently helps us optimize routes, improve delivery accuracy, and reduce manual work. Overall, we are very satisfied with the platform. Pros OptimoRoute offers excellent value for money and has significantly improved our operational efficiency. Route planning, tracking, and overall logistics setup are intuitive and reliable, which helps us save time daily and manage deliveries in a structured, predictable way. Cons The main drawback is the mobile version of the administration panel. While the driver app works well, the admin interface on mobile could be more user-friendly and optimized for quick changes and checks on the go. Review Source Response from OptimoRoute February 18, 2026 Hi Iaroslava, Thank you for the kind words — and for being with us for nearly five years. We’re so glad OptimoRoute has become a core part of your daily operations and is helping you stay efficient and organized. We also appreciate the feedback about the mobile admin panel. That’s helpful insight, especially when quick changes on the go matter. We’ll definitely take that on board. Thanks again for your trust — we’re glad to support your team. Best OptimoRoute Team VS Valiant S. Director Primary/Secondary Education Used the software for: 2+ years ### "An essential business tool if you have random delivery patterns" September 14, 2025 5.0 Optimoroute is an absolute essential for our business. We deliver all over the city to different places and we rarely go to the same place more than once per year. We used to type out everything for our drivers in excel, but that still meant they were reliant on their own ability to find places in Google maps. Optimoroute means we can employ people and send hem on their way without having to waste time. Pros The ability to add notes to the delivery address so that the driver sees if there is any specific issues with the delivery. The ability to track drivers. The capacity to see how long individual deliveries take so we can optimise daily workflows. Cons Nothing really - Optimoroute gets better all the time. The click and drag functionality to allow you to move deliveries around was a big improvement when it came in. Review Source Response from OptimoRoute November 11, 2025 Hi Valiant, It’s great to hear how essential OptimoRoute has become for your business — especially given the complexity of handling random delivery patterns across the city. We love that features like delivery notes, driver tracking, and timing insights are helping you streamline workflows and make smarter scheduling decisions. Your story about moving from Excel to OptimoRoute really captures what we aim for: saving time, simplifying logistics, and making your team’s day smoother. It’s also wonderful to hear that the click-and-drag updates have made things easier for you — we’re always working to make planning more intuitive and efficient. Best Optimoroute Team iA ilan A. Operation manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Amazing platform " December 18, 2025 5.0 Pros Its amazing platform, very friendly and easy to operate, we using past 7 years and we very happy, thank you Cons Some places to improve text messages to customers before and after, customer need to click and confirm the delivery otherwise we need to text all customers again to make sure everyone received notifications for delivery. Review Source Response from OptimoRoute January 21, 2026 Hi Ilan, seven years is a long time, and we’re really grateful you’ve stuck with us for so long. Hearing that OptimoRoute has been easy to use and part of your operation for years means a lot to our team. We also appreciate the feedback around customer text messages and delivery confirmations. That’s a very real, day-to-day pain point, and you’re right — having customers confirm more smoothly would save time and extra follow-ups. Feedback like this helps us understand where small improvements can make a big difference. Thanks again for the trust and for taking the time to share your experience. We’re always here if you want to talk through your setup or explore options that might help today. Best OptimoRoute Team JH Jasmine H. Office Assistant Utilities Used the software for: 1-2 years ### "Easy to use worth the money" September 11, 2025 5.0 I think the company is great and we have been able to keep this going for a while now on our side. Easy enough to set up to where we do not need to call customer service. Pros Easy to use for drivers and office. The app is simple and does not have a learning curve so anyone can use it. The tracking is useful for the office to keep up with customers. The GPS coordinates are great for rural areas where maps are not always correct. This cut down on our training time of drivers more than half. The cost is reasonable considering the amount of data you have to keep your business in order. The original setup took time but it helped our business to grow and maintain our customers. Cons The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us to needing to purchase tracking devices for both our trucks. Review Source Response from OptimoRoute November 11, 2025 Hi Jasmine, We're so glad to hear that OptimoRoute has been easy to use for both your office team and drivers, and that it’s helped streamline operations and reduce driver training time. It’s great to know the GPS accuracy has been especially useful for rural areas and that the system has supported your business growth over time. We appreciate your feedback about driver tracking — we’ll share this with our team as we continue exploring ways to make tracking even more reliable. It’s fantastic to hear that setup was straightforward and that you’ve been able to manage things smoothly without needing much support. Best OptimoRoute Team SV Stijn V. CEO Food Production Used the software for: 2+ years ### "Must have app for deliveries" January 2, 2026 5.0 Time saving app. A must have for anyone who does deliveries. The customer service is very fast and effective in their responces. Pros Very effective route planning. Our drivers are mostly exact on schedule. Our custumers appreciate that very much. Cons The system has no knowledge of roadworks, wich disrupts the scheduling. That is often necessary to draw up an effective schedule. Review Source Response from OptimoRoute February 18, 2026 Hi Stijn, Thank you — “must have” truly means a lot. We’re especially glad to hear your drivers are staying on schedule and that your customers appreciate it. In food production, being on time builds real trust, and it’s great to know OptimoRoute is helping you deliver that consistency. We’re also happy our support team has been quick and effective when needed. We understand your note about roadworks and appreciate you pointing it out. Thanks again for the trust — we’re proud to support your deliveries. Best OptimoRoute Team SC Scotty C. Owner Consumer Goods Used the software for: 2+ years ### "Reliable and Cost Effective " December 17, 2025 5.0 Pros I have used OptimoRoute for several years now. The software is reliable and saves me a ton of costs in efficiency and labor. The best part is they are constantly improving the software and providing increasing value for the investment. Cons Im sure its a function that I haven't explored, but it isn't intuitive how to send multiple messages to customers once the initial message has gone out, or to individual customers. Review Source Response from OptimoRoute December 22, 2025 Thanks for the great review! We love working with you guys every year. We sent you a direct message walking you through setting up multiple tracking messages to customers. It's super easy and we can definitely hop on a call to go over it step by step if you need. Happy holidays! OptimoRoute Team RM Ryan M. Field service rep Telecommunications Used the software for: 1-2 years ### "Long time user satisfied user." April 24, 2026 5.0 The route planning feature is very user friendly. It helps streamline schedules and makes planning much easier. Pros Super easy to use from start to finish. Everything was clear, smooth, and saved a lot of time throughout the process when I first started. Cons I mainly use the route planning, but I’m still charged for features I don’t use, which feels unnecessary. Despite putting in the coordinates, sometime routes are not mapped correctly. Review Source Response from OptimoRoute May 22, 2026 Hi Ryan, Thank you for being a long time user and for sharing your experience. We’re really glad the route planning has been easy to use from the start and has helped simplify your scheduling. When a tool saves time without adding complexity, that’s exactly how it should feel. We also appreciate your honest feedback about pricing and route mapping. Thanks again for sticking with us over the years and for taking the time to leave a review. Best OptimoRoute Team RS Ryan S. Operation manager Consumer Goods Used the software for: 2+ years ### "Brillant Planning 5\* Service" May 9, 2025 5.0 Overall, the experience is Brilliant could not a fault. With lots of updates and always new features being added. Pros Absolutely brilliant! This route planning software is incredibly user-friendly and efficient. It simplifies travel planning with intuitive features and accurate directions. Highly recommend it for anyone looking to streamline their route Planning effortlessly! Cons This route planning software is fantastic and user-friendly. However, it would be even better with a dedicated app for on-the-go access for the route planners. An app would enhance convenience and usability, making route planning seamless and efficient. Review Source Response from OptimoRoute August 14, 2025 Hi Ryan, Thank you for the fantastic review! We're thrilled to hear that OptimoRoute has been such a user-friendly and efficient solution for your route planning needs. It’s great to know the intuitive features and accuracy have helped simplify your travel planning. We really appreciate your suggestion for a dedicated app for route planners—we agree that it would enhance on-the-go convenience, and it's something we're actively exploring. Thanks again for your kind words and continued support—we're glad to have you with us as we keep improving and adding new features! OptimoRoute Team ZG Zachary G. Owner Consumer Services Used the software for: 2+ years ### "Solid Routing Software A+" January 6, 2026 5.0 I've been using it for a number of years and I've appreciated how dedicated they are to adding new features and making the UX better. Pros Its easy to use and constantly getting better. Seems like they are making big updates very often, which is nice. Cons Price tiers can be a little much for use. I only use the software 3-4 days a month and it would be nice to be able to upgrade to the better features based on use. Review Source Response from OptimoRoute February 18, 2026 Hi Zachary, A+ — we’ll take that all day. Thank you. It’s great to hear you’ve noticed the steady improvements over the years. We really are committed to continually refining the product and rolling out meaningful updates, so knowing that comes through on your end means a lot. And the fact that you’ve been with us for years says even more. We also understand your point about pricing tiers, especially with lighter monthly usage. That’s fair feedback, and we appreciate you sharing it. Thanks again for sticking with us and for recognizing the work that goes into making the platform better. Best OptimoRoute Team GT Gary T. General Manager Facilities Services Used the software for: 1-2 years ### "A highly recommended route planning software package" May 8, 2025 5.0 Very positive and it allows us to keep our clients fully informed of progress whilst minimising mileage and maximising efficiency. Pros Clear and simple planning with a very high accuracy. The ability to route optimise has greatly improved our efficiencies and allowed for greater use of the vehicle assets. Cons Cannot schedule multiple dates from within the program this needs to be done outside via a spreadsheet. Review Source Response from OptimoRoute August 14, 2025 Hi Gary, Thank you for the great feedback! We're glad to hear that OptimoRoute has helped improve your planning accuracy, optimize routes, and make better use of your vehicle assets. It’s also great to know that it’s helping you keep clients informed while reducing mileage and boosting efficiency. We appreciate your note about scheduling multiple dates—your input is valuable, and we’ll keep it in mind as we work to make the platform even more flexible. Thanks for choosing OptimoRoute! 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