---
title: "OptimoRoute Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OptimoRoute Software - reviews, pricing plans, popular comparisons to other Route Planning products and more."
source_url: "https://www.capterra.com/p/161579/OptimoRoute/"
page_type: "product"
language: "en"
---

# 

 OptimoRoute Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OptimoRoute

## What is OptimoRoute?

OptimoRoute helps route planning businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts. It’s easy to use, flexes to your needs, and gets the job done. OptimoRoute customers cut fuel and driving expenses by 20% and free up time for more important things--like growing the business.

## What is OptimoRoute used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Logistics](https://www.capterra.com/logistics-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 268 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$35.1

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2026
-   Service Dispatch / 2026
-   Food Delivery / 2025
-   Logistics / 2025
-   Route Planning / 2025
-   Transportation Dispatch / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Service Dispatch / 2026
-   Logistics / 2025
-   Transportation Dispatch / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OptimoRoute?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://optimoroute.com/&name=OptimoRoute)

Rating Breakdown

4.6

+−

Features4.5

Value for Money4.5

Ease of Use4.6

Customer Service4.6

Rating Breakdown

4.6

Features4.5

Value for Money4.5

Ease of Use4.6

Customer Service4.6

## OptimoRoute Reviewers Verdict

Updated September 2026

AI summary

-   OptimoRoute is well-suited for small to mid-sized businesses managing local deliveries and field operations.
-   Users appreciate its live driver tracking, efficient delivery management, and real-time customer notifications.
-   It helps teams save time, improve delivery accuracy, and keep customers informed throughout the day.
-   Buyers report negative points such as address handling challenges, map quirks, and some order management limitations.
-   It fits businesses needing visibility and communication in delivery workflows, but may require manual workarounds for complex address or order scenarios.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OptimoRoute

4.6 (268)

VS.

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$35.1

Per User, Per Month

Starting Price

$35

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (268)

Ease Of Use

4.6 (388)

Value For Money

4.5 (255)

Value For Money

4.6 (354)

Customer Service

4.6 (252)

Customer Service

4.8 (374)

## OptimoRoute alternatives

[4.6 (1,482)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/)

Starting price

$3000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/)

## FAQs about OptimoRoute

Overview

### What problems does OptimoRoute solve?

OptimoRoute solves slow manual route planning, inefficient stop sequencing, weak driver visibility, and poor customer communication for delivery-heavy operations. Dispatchers, logistics managers, field service teams, and small businesses use it to optimize routes with time windows and capacity limits, track drivers live, push updates to mobile devices, and reduce overscheduling, fuel waste, and missed ETAs.

Answer based on 170 reviews

Overview

### Which roles and teams benefit most from OptimoRoute?

OptimoRoute is most used by business owners, executives, and operations teams that manage field service or delivery fleets. Operations and logistics managers rely on it to optimize routes, schedules, and dispatching, while office managers and project leaders use it to coordinate drivers, improve on-time performance, and reduce planning overhead.

Answer based on 268 reviews

Overview

### What company size and industries is OptimoRoute built for?

OptimoRoute is built primarily for small delivery, field service, and logistics companies, with 94% of reviewers from small businesses and Food & Beverages leading at 17%. It also serves Logistics and Supply Chain at 8% and Retail at 7%, with some adoption among midsize firms at 5% and enterprises at 2%.

Answer based on 268 reviews

Features and Usability

### What are the key features of OptimoRoute?

OptimoRoute includes core route optimization and route management, with automated scheduling that accounts for time windows, vehicle capacity, and service times. Reviewers also highlight live driver tracking, delivery tracking with ETA updates and customer notifications, plus API and data import/export tools for dispatch and delivery operations.

Answer based on 198 reviews

Pricing

### How much does it cost and what fees or limitations are included?

OptimoRoute starts at $35.1/user/month for the Lite plan with up to 700 orders; Pro costs 44.1/user/month for up to 1000 orders, while Custom pricing covers thousands of orders. A free trial is available. Reviewers often call pricing fair and good value, though some small teams say per-user costs and higher-tier features can feel expensive.

Answer based on 67 reviews

Integrations

### Which third-party tools and platforms does OptimoRoute integrate with?

OptimoRoute integrates with Microsoft Excel, Zoho CRM, TeamHaven, and Power BI, with catalog support for Dynamics 365, NetSuite, Salesforce Platform, Shopify, Oracle Fusion Cloud ERP, and Zapier. Reviewer mentions center on Excel imports and exports, while the catalog indicates broader CRM, ERP, ecommerce, and automation connections.

Answer based on 42 reviews

Getting Started and Support

### How easy is it to onboard and train a team on OptimoRoute?

OptimoRoute is quick for drivers and everyday office users to learn, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say teams can often start fast, sometimes within hours, while admins need more time for initial setup, rules, territories, integrations, and advanced reporting.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does OptimoRoute offer, and how do users rate the experience?

OptimoRoute offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as clear, helpful, and fast, often getting answers the same day or within hours. Some mention slower contact with a person, difficulty reaching support quickly, and wanting more on-demand help.

Answer based on 60 reviews

Route management

### How well does OptimoRoute handle route management?

OptimoRoute improves daily route planning and delivery control for most teams. Small businesses, dispatchers, and delivery operations use it to optimize routes, manage time windows, track drivers, and adjust schedules. Some users still report limits with dense stop sequencing, mid-day route changes, and certain navigation or API-related routing workflows.

Answer based on 198 reviews

## Who uses OptimoRoute?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,634 Route Planning reviews

Capterra data shows that buyers of Route Planning software rank the following features as their top priorities:

-   **Delivery Tracking** (**54%** of reviewers rated this feature as critical)
-   **Mobile Access** (**58%**)
-   **Scheduling** (**53%**)

OptimoRoute supports all three of the features reviewers value most: **Delivery Tracking**, **Mobile Access**, and **Scheduling**. Together, these capabilities help businesses monitor deliveries in real time, keep drivers connected from the field, and plan routes and appointments more efficiently, allowing teams to improve visibility, stay on schedule, and manage daily operations with less manual effort.

Delivery Tracking

4.8 (70)

92.86% of 70 reviewers that rated this feature as important or highly important

OptimoRoute offers reliable delivery tracking, letting you verify deliveries with proof and live updates. Users think this aspect builds customer trust, reduces false claims, and ensures timely notifications, especially for businesses needing proof of delivery and status updates.

Mobile Access

4.5 (86)

91.86% of 86 reviewers that rated this feature as important or highly important

You benefit from mobile access that lets drivers view routes, update statuses, and communicate easily. Reviewers appreciate the intuitive app and quick training, but some say more admin capabilities and a better mobile map interface would improve the experience.

Scheduling

4.7 (75)

90.67% of 75 reviewers that rated this feature as important or highly important

This capability helps you efficiently allocate resources and schedule deliveries within customer time windows. Some reviewers find scheduling intuitive, with easy route repetition and adjustment, and value the ability for drivers to view and adjust schedules in the field.

Real-Time Monitoring

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

GPS

4.5 (38)

92.11% of 38 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Route Optimization

4.7 (94)

92.55% of 94 reviewers that rated this feature as important or highly important

It gives you robust route optimization, balancing workloads and saving time and fuel. Reviewers indicate the optimization engine is reliable and easy to use, though some want better memory of previous routes and manual override options for inaccessible addresses.

OptimoRoute 88 features

### All Features
- 3PL Management: Outsource and manage third party logistics
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: OptimoRoute offers reliable delivery tracking, letting you verify deliveries with proof and live updates. Users think this aspect builds customer trust, reduces false claims, and ensures timely notifications, especially for businesses needing proof of delivery and status updates.
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed
- Driver Management: Track all personnel who operate company vehicles
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- File Storage: Store and access documents, forms, and photos in one centralized place
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Food Delivery Dispatching: Dispatch food deliveries
- For Courier Services: Intended to be used by courier services
- For Freight Operations: Intended to be used by freight brokers and logistics companies
- For Restaurants: Serves restaurants
- Forms Management: Store, manage and track all forms in a centralized location
- Geofencing: Virtual perimeter for a real-world geographic area
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Job Management: Manage and track all job information and associated tasks
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Label Printing: Process of printing custom labels through various methods.
- Live Driver Tracking: With this capability, you gain real-time visibility into driver locations, making it easier to manage delays and provide accurate ETAs. Reviewers appreciate the accuracy, transparency, and ability to monitor and assist drivers, which improves customer communication and operational oversight.
- Live Tracking: Allow customers to track their order and keep them updated when the status changes.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: You benefit from mobile access that lets drivers view routes, update statuses, and communicate easily. Reviewers appreciate the intuitive app and quick training, but some say more admin capabilities and a better mobile map interface would improve the experience.
- Mobile Alerts: Notifications via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Picking & Routing: Pick and route items from inventory locations to their designated destinations
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Tasks: Set the frequency of a task's occurrence
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: It gives you robust route optimization, balancing workloads and saving time and fuel. Reviewers indicate the optimization engine is reliable and easy to use, though some want better memory of previous routes and manual override options for inaccessible addresses.
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: This capability helps you efficiently allocate resources and schedule deliveries within customer time windows. Some reviewers find scheduling intuitive, with easy route repetition and adjustment, and value the ability for drivers to view and adjust schedules in the field.
- Service History: Track work performed and resources used for past customers, sites, or assets
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Traceability: Track and document the history, application, or location of an item or activity
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Warehouse Management: Manage and track operations and inventory within warehouses
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (268)

4.5

Based on 268 reviews

## Pricing

Value for money

4.5 (255)

Free Trial

[View pricing plan details](https://www.capterra.com/p/161579/OptimoRoute/pricing/)

Lite

$35.10

Per User,Per Month

It includes:

-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Plan as Often as You Like
-   Route History
-   Upgrades Included
-   Web Service API and Live ETA & Breadcrumbs

Pro

$44.10

Per User,Per Month

It includes:

-   Analytics
-   Customer Feedback and Live ETA & Breadcrumbs
-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Plan as Often as You Like
-   Proof of Delivery
-   Realtime Order Tracking
-   Route History
-   Upgrades Included
-   Web Service API
-   Weekly Planning

Custom

Contact Vendor for Pricing

It includes:

-   Analytics
-   Customer Feedback
-   Export to Excel
-   Garmin & More
-   Live Tracking
-   Mobile App for Drivers
-   Multi-Day Long-Haul Routes and Live ETA & Breadcrumbs
-   Pickup and Delivery
-   Plan as Often as You Like
-   Proof of Delivery
-   Realtime Order Tracking
-   Route History
-   Thousands of Orders at Once
-   Upgrades Included
-   Web Service API
-   Weekly Planning
-   Commercial Routing
-   Commercial Navigation

Value for money

4.5 (255)

4.5

Based on 255 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (252)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (252)

4.6

Based on 252 reviews

## User reviews

Overall rating

4.6

Based on 268 reviews

Filter by rating

5(186)

4(70)

3(11)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JG

jennifer G.

owner

Farming

### "optimoroute makes business logistics easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2026

great - works well for our business needs. have been a customer for many years and always get quick assistance when needed.

Pros

quick and easy to use. generally works without any glitches. love the sms feature for customers to track their orders.

Cons

wish the phone app allowed you to modify the route. sometimes i am not at my computer when i want to modify our drivers routes.

Alternatives considered

[Routific](https://www.capterra.com/p/142530/Routific/)

Reasons for choosing OptimoRoute

i only have experience with optimoroute and havent wanted to try to learn something new

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EC

Eric C.

Fleet Manager

Food & Beverages

### "Woodberry Wine"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2026

It has been great tool in routing for delivering wine and picking up wine. When there is a discrepancy with deliveries the pictures are saved to the date and the location, easy search and find.

Pros

When a driver of a route calls in it is easy to switch it to another driver. I also like the aspect of adding pictures to the deliveries on the app.

Cons

It doesn't adjust to construction on the routes. Some locations don't appear you have to manually put them in.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Adolfo S.

CEO

Commercial Real Estate

### "Excellent software, well designed and always being improved. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2026

very good software, company and billing is all in place, have no complaints, no downtime, no issues and no problems.

Pros

Its very easy to use, user friendly, fast and it does the work in the best way possible, times i have reached out customer service they have very fast replies to any concern i have, i have been using it for almost two years now and even if i get a free routing app now im so used to its practicity that i wouldnt change it. isnt expensive, you get what you are paying for. One day with a bad route will make you waste a lot of money on time and fuel, its worth every dollar.

Cons

Only thing i dont like is when i have more than 100 routes the system wont enumerate my orders on the map and it just represents them with a dot. im the kind of persons who needs to see where im standing at in relation to my route, so i keep my routes under 100 so i can have the full experience and calm my anxiety. I understand it would look like so saturated with all those numbers if its more than 100 but its just my personal opinion.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RC

Russell C.

Transport Manager

Logistics and Supply Chain

### "Fantastic Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2026

fantastic. i have never had to contact OptimoRoute as I completely understand it and its functional :)

Pros

I love how visual everything is. I am a very visual person and like to be able to see places of which have been plotted on the map etc. The real time tracking is fantastic and the ease to change things around makes my job that little bit easire.

Cons

I honestly have yet to find any cons with this software. Everything from integrating with our software to being able to upload CSV's helps us.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EB

Ericka B.

Owner

Food & Beverages

### "Business Upgrade because of Optimo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

Complete and change my improvement in my business giving me the chance to add orders in real time, is like having my own store in a car

Pros

Order Packing Track anda have the chance to have all the information of my clients in only one click

Cons

I would like more tools for simple plan i think you take out some of them and put them in plan pro, but its ok

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TS

Tajinder S.

director

Food & Beverages

### "Awesome Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 17, 2026

Our overall experience with OptimoRoute has been very positive. It has helped streamline our delivery operations, save time on route planning, and improve efficiency across the business. The platform is reliable, easy to use, and has made managing drivers and deliveries much simpler. Customer support has also been responsive whenever we've needed assistance. Overall, it's been a valuable tool for our growing delivery business.

Pros

We've been using OptimoRoute for our meal delivery business, and it has made a huge difference to our operations. Route planning that used to take a significant amount of time can now be completed in minutes, helping us save both time and fuel costs.

Cons

The pricing can be a bit expensive for smaller businesses, and it took some time to learn all the features when we first started using it. Other than that, we've had a positive experience.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JP

Jean Pierre F.

CEO

Retail

### "The Best & Easy Route Optimizing Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2026

Pros

The Live Tracking system of the driver. Overall its the best works perfectly fine with out requirements. Proof of delivery signature of the customers attachment of the photos help a lot to keep track.

Cons

I am using the software from 2024 starting and now its 2026 mid and never had any complaint and never faced any issue.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Michael M.

Lawn Care

Construction

### "Lawn Mowing Routes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 31, 2026

Pros

I use it for my lawn mowing route. Its good, I can write notes. It optimizes a route for me. Im happy.

Cons

The price isn't great, I feel like there's just an initial software expense for the business and then theres not much upkeep. I dont know because I lack information on it, but $70 Canadian per month seems steep.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HD

Henri D.

owner

Wholesale

### "The best routeplanner for our deliveries"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2026

Our overall experience with OptimoRoute has been very positive. The system is easy to use, helps us plan routes more accurately, and supports our team in managing multiple drivers and deliveries in a more structured way.

Pros

Perfect fit for what we need: multiple drivers, accurate planning, and a clear overview of our daily routes. It saves us time, reduces manual planning work, and helps us organize deliveries more efficiently.

Cons

If we want to change one stop in the route, the complete route sometimes changes, which can be confusing. It would be helpful if small manual adjustments could be made without affecting the entire planning too much.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AM

Andrea M.

OFFICE MGR

Alternative Medicine

### "loving OPTIMOROUTE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 18, 2026

have used other routing services and it was always issue with it and being able to use optimoroute has been a huge help and joy!!!

Pros

the user interface is so easy to manage especially in fast paced times. customer support is always ready and willing to help with ease.

Cons

issues when putting in locations and adding the first line it will act funny sometimes but other then that no problems here

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

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