# Page 2 | OptimoRoute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is OptimoRoute the right Route Planning solution for you? Explore 259 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161579/OptimoRoute/reviews --- OptimoRoute 4.6 (259) [View alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Page 2 - Reviews of OptimoRoute ## Showing most helpful reviews Showing 26-50 of 259 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use vT vumani T. technical support engineer Information Technology and Services Used the software for: 1-2 years ### "EASY TO WORK ON" February 23, 2026 5.0 Overall, my experience with OptimoRoute has been very positive. The platform has significantly improved route planning efficiency and reduced the time spent manually organizing schedules. Its automated optimization saves time, lowers fuel costs, and improves overall operational productivity. Pros What I liked most about OptimoRoute is its powerful route optimization capability. It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel time, and improve overall productivity. The platform is very user-friendly and easy to navigate, making it simple to schedule, adjust routes, and track drivers in real time. I also appreciated the real-time tracking and customer notification features, which improve communication and customer satisfaction. Another major advantage is its flexibility — it allows easy rescheduling, handles last-minute changes well, and provides detailed reporting that helps with performance analysis and operational improvements. Cons One of the main drawbacks is that the pricing can be relatively high for small teams or businesses with a limited budget. Some advanced features are only available on higher-tier plans, which may not be cost-effective for everyone. The system can also feel slightly complex at first, especially during the initial setup phase. Configuring all the settings, constraints, and integrations may require some time and training. Review Source Response from OptimoRoute April 27, 2026 Hi Vumani, Thank you for such a detailed review. It really shows how closely you’ve worked with the platform. We’re glad to hear the optimization is saving you time and helping improve productivity. When routes come together quickly and drivers stay on track, everything just runs smoother. It’s also great that real-time tracking and customer notifications are making communication easier, that’s a big part of the day-to-day experience. We love that you’re making use of the flexibility too. Being able to adjust routes and handle last-minute changes without starting from scratch can be a real lifesaver. We appreciate your notes on pricing and the initial setup as well. Thanks again for sharing your experience — we’re glad OptimoRoute is supporting your workflow. Best OptimoRoute Team MB Monte B. owner Logistics and Supply Chain Used the software for: 1-2 years ### "2nd Wave Waste Services (Owner)" April 18, 2026 5.0 This program is why I bought the company. interfaces well with Google maps for directions. The pin can be adjusted to precise location (ie Back Alley instead of front street (default for Google maps), It is easy to re-arrange the route as necessary Pros reliable routing system that is easy to add/ remove stops ... and is easy to 'replicate' regular stops week after week. The GPS searchable history has also proven invaluable to answer customer's inquiries Cons 1) I would like to have the "driver's notes" appear at the TOP of the info on the driver's tablet - for the driver to see readily ...rather than the "customer's email/ID" and "duration" 2) the APP on the tablet closes every time it "navigates" via google maps and has to be re-opened every single time. :( Review Source Response from OptimoRoute April 27, 2026 Hi Monte, “This program is why I bought the company” — that’s something we don’t hear every day. Thank you for sharing that. It’s great to hear how much you rely on the routing, especially being able to quickly adjust stops and repeat regular routes week after week. And that GPS history piece… we know how valuable that is when a customer calls and you need a clear answer right away. We also love that you’re using precise pin locations like back alleys. Those real world details make a big difference in day to day operations. We appreciate your notes on the driver view and the app behavior as well. That’s helpful feedback. Thanks again for sharing your experience and for trusting OptimoRoute with your business. Best OptimoRoute Team RM Richard M. Analyst Medical Devices Used the software for: 2+ years ### "Reliable, Scalable Routing with Excellent Support" April 8, 2026 5.0 Overall, our experience has been extremely positive. The platform has improved our routing efficiency, team coordination, and customer communication. The interface is intuitive, the tracking and notifications are reliable, and it scales well as our operation grows. Combined with strong customer support, it’s been a dependable tool that we use every day with confidence. Pros OptimoRoute has helped us stay organized like never before. We can start each day with a clear picture of what our growing crews’ schedules look like, which has been a game changer operationally. The delivery notifications are just as valuable, our customers and partners know exactly what to expect, which reduces confusion and improves communication across the board. It’s made our delivery management and visibility significantly more efficient. Cons It is a bit more expensive than some alternatives. That said, the cost becomes a non-issue when you actually need support. Their team is quick to respond, and more importantly, their responses are clear, helpful, and actionable. That level of support easily justifies the price. Review Source Response from OptimoRoute April 27, 2026 Hi Richard, Thank you for such a thoughtful review. We’re really glad to hear how much clarity OptimoRoute has brought to your daily operations. Starting the day with a clear picture of your crews and schedules can change everything, especially as teams grow. And it’s great to know the delivery notifications are helping set the right expectations and keep communication smooth across the board. It’s also great to hear the platform is scaling well with your operation and supporting coordination day to day. That kind of reliability and visibility is exactly what we aim for. We appreciate your note on pricing as well, and we’re especially glad the support experience has made a difference when it matters. Thanks again for sharing your experience and for trusting OptimoRoute. Best OptimoRoute Team MR Matej R. Owner Farming Used the software for: 2+ years ### "Great route planning tool for small delivery businesses" May 8, 2026 5.0 Overall, our experience with OptimoRoute has been very positive. It gives good value for money because it saves a lot of manual work and helps us organize deliveries more efficiently. For a small or medium business doing its own delivery management, that time saving is very important. The user interface is generally clear and easy to understand, even for everyday practical use, not just for technical users. From a delivery management perspective, OptimoRoute has made our process much more structured. We can plan routes, monitor progress, and communicate better with customers. Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh produce where timing matters. Customer support has been helpful when needed, and the software feels reliable enough for real business use. I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries. Security is also important for us because we handle customer names, addresses, phone numbers, and delivery details, so we expect route planning software to treat that information seriously. Pros What I like most about OptimoRoute is how much time it saves when planning delivery routes. We use it for our local fruit webshop deliveries, where we have many customer addresses, different delivery areas, and limited delivery capacity. Instead of manually organizing stops and trying to guess the best order, OptimoRoute gives us a clear and efficient route plan very quickly. It helps us use our delivery vehicle and driver more efficiently, reduces stress on busy delivery days, and makes the whole process more professional. Customer notifications, route tracking, and delivery monitoring are also very useful because customers have better information and we have a clearer overview of what is happening in the field Cons The main thing I would improve is address handling. In real-life ecommerce, customers often enter addresses in different formats, with missing details, small mistakes, or local variations. OptimoRoute works well when the address data is clean, but we sometimes still need to manually correct or adjust addresses before optimization. Better automatic recognition and correction of imperfect addresses would make the software even more useful. This is just an inconvenience not a real issue Switched from [Routific](https://www.capterra.com/p/142530/Routific/) OptimoRoute also offers better value for money compared with alternatives we considered. For example, Routific was more expensive for our use case, and its email notification setup required displaying a phone number, which was inconvenient because many customers would call unnecessarily instead of simply following the delivery information. OptimoRoute fits our delivery workflow better. Review Source Response from OptimoRoute May 22, 2026 Hi Matej, Thank you for such a thoughtful review. We’re really glad OptimoRoute has helped bring more structure and efficiency to your fruit delivery business. When you’re managing fresh produce deliveries with limited capacity and busy schedules, saving time and reducing stress can make a huge difference. It’s great to hear the route planning, tracking, and customer notifications are helping both your team and your customers feel more informed and organized. We also appreciate your feedback about address handling. Real world customer data is rarely perfect, and your point about local variations and missing details is very valid. Hearing that OptimoRoute gives your business a more professional feel and supports your growth means a lot to us. Thank you again for trusting us with such an important part of your operation. Best OptimoRoute Team BL Bryant L. Owner Environmental Services Used the software for: 2+ years ### "Great software for my one man company" March 3, 2026 5.0 My business wouldn't run nearly as smooth without Optimo Route. It's affordable and I am still discovering useful features. Highly recommended. Pros Optimo Route has been an essential routing software for my small business. I am just one man doing local residential irrigation. I can easily route all my appointments for the day, week, month, year. I have annual services and can easily schedule using past routes and copy to future visits. There are many options I don't utilize but see value as my business grows. I can easily change routes, see the addresses on a map, client names, assign priority stops, and then send it all to the driver app. I have not encountered any issues that needed support. The monthly fee is nothing compared to the value and ease. This is an entire logistics and transportation program. Cons There are so many software programs that offer these same logistical options within larger client service and booking programs. Once my business is big enough to use one of those complete service all-in-one management programs, I probably will not need Optimo. For now it keeps my overhead costs low as I just have to do a little extra work to manually sync with my appointment and client Mgmt program. Switched from [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Offers the features I needed to organize my company routing. Review Source Response from OptimoRoute April 27, 2026 Hi Bryant, Thank you for the great review! We love hearing how OptimoRoute helps keep a one-person operation running smoothly. When you’re doing everything yourself, having your routes for the day, week, or even the whole year clearly organized can make a huge difference. It’s also great that you’re already seeing value in features you may use as your business grows. And while many larger management platforms include basic routing, quite a few teams still pair them with OptimoRoute for the optimization side. If you ever want help connecting OptimoRoute with your client management tool to reduce the manual syncing, our team will be happy to help. Thanks again for the recommendation! Best OptimoRoute Team NO Neil O. Franchise Owner Food & Beverages Used the software for: 2+ years ### "Great software, reasonable cost" March 21, 2026 4.0 It's been good overall. I did have the option to plan 2 routes, but had to reduce it to 1, because of a cost increase that happened a year or two ago. Pros Optimoroute is easy to use, and many improvements over the years, makes that much more so. Drag and drop capability is an example. Cons The cost - even though compared to many others, it is relatively lower cost, it is really the only thing I can look less favourably on (yes, I'm from Canada). Alternatives considered [Routific](https://www.capterra.com/p/142530/Routific/)[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/) Reason for choosing OptimoRoute We are franchise system, and it was recommended by the franchisor - despite cost increases, we stuck with them, as the price is still better than many others out there. Review Source Response from OptimoRoute April 27, 2026 Hi Neil, Thanks for the honest review and for sticking with us over the years, that really means a lot. We’re glad to hear the platform has become easier to use over time and that features like drag and drop are making your day to day planning smoother. Those small improvements really add up when you’re working with routes regularly. Thanks again for the trust, especially knowing you’ve explored other options. We’re glad OptimoRoute continues to be a good fit for your franchise operations. Best OptimoRoute Team SK Sean K. State operations manager Logistics and Supply Chain Used the software for: 2+ years ### "Simple, efficient and user-friendly!" May 17, 2026 5.0 Simple and efficient, using this software has improved not only our delivery efficiency, but my personal knowledge of route planning as I can see the patterns and sensibilities it follows with every route plan. We're getting more on the truck than ever before and delivering with clear proof and statistics that are easily reviewed. Pros User friendly ease of use, clever planning and simplifies any route planning. Simply to adjust plans by altering timeslots and delivery priorities. Cons The truck specific navigation still requires some work regarding the directions it provides drivers while en-route, specifically the lane selection when exiting freeway offramps with multiple lane options. Otherwise the program itself is great, I've been using it for 4 years and have never once thought to change. Review Source NH Nancy H. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Loveing OptimoRoute" February 6, 2026 5.0 I love optimoroute. It has made making my route and keeping track of my drivers progress so much easier. It does everything I need it to do. I haven't found another routing service that does a better job than OptimoRoute Pros This app has made my routing so much easier. I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers. I always recomend Optimoroute to other mom&pop trash companies since it is so inexpensive and worth every feature. Cons I would like to see more on demand customer support even if it is an AI chat bot helping me figure out how to fix something. Theres so many features I haven't started working with since I am not 100% sure that I know how it will work. Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) Reason for choosing OptimoRoute Beacuse of the pictures that we can uptraload to the route. THis helps us so much when clients claim something was not done Review Source DT DJ T. owner operator Construction Used the software for: 2+ years ### "Awesome product for the price." February 4, 2026 4.0 I've been using the service for years, I use Jobber as my CRM but the routing and automatic communication is garbage. Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use. There are so many parameters which is great, but sometimes can make it hard to use for someone new to the software. I've always had someone call me and help me with service although it usually took a couple days for them to get back to me. Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app. Pros super quick and efficient to transfer data and best routing I've found especially for the price. customer support has been amazing when I needed assistance, although it usually took a couple days to talk to someone in person. love the automated texts for tracking and appointment time frames. Cons Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why. takes some time and patience to figure this out. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing OptimoRoute other routing services were as the crow flies, too much hands on to create routes. Review Source Response from OptimoRoute February 18, 2026 Hi DJ, It’s great to hear the routing quality stands out, especially compared to other tools you’ve tried. Moving data quickly, building routes across hundreds of locations, and having automated texts keep customers in the loop… that’s real operational value. We’re also glad our support team has been there when you needed help. That follow-up matters, even if it sometimes took a little patience. We hear you on the learning curve and the number of parameters. There’s a lot of power under the hood, and that can feel heavy at first. And your point about editing on mobile is noted. Thanks again for sticking with us and for sharing such an honest review. Best OptimoRoute Team PN Paul N. Owner Utilities Used the software for: Less than 6 months ### "Optimoroute Review" April 27, 2026 5.0 My overall experience using Optimoroute is 8/10. Somethings I don't quite understand how they work and the explanations can be sometimes vague. But for a Lite user with basic features it is definitely the best tool hands down. Pros Optimoroute has the best UI and easy-to-understand navigational menus. I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that flexibility is definitely my favorite. Cons For a small business like myself with only 1 truck the price to get started is a little steep. I've tried other routing tools but for us Optimoroute is definitely the best thing there is. Switched from [Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/) Doesn't allow adjusting the route order. Review Source Response from OptimoRoute May 22, 2026 Hi Paul, We’re really glad the flexibility and ease of use stand out for you. Being able to adjust routes to match your own standards is something many operators care deeply about, so it’s great to hear that control has made a difference in your day to day work. And hearing that OptimoRoute stood out after trying other tools means a lot. We also appreciate your feedback on pricing and explanations within the platform. That’s valuable insight, especially from a smaller operation using the Lite plan. Thanks again for sharing your experience and for choosing OptimoRoute. Best OptimoRoute Team DV Daniel V. Director Automotive Used the software for: 2+ years ### "The Gamechanger we longed for" January 12, 2026 5.0 In the many years that we have used optimoroute, we have gained more trust with our clients, by communicating when they will be recieving their packages, verbally, creating an increase in sales to our company. Pros The ability to set up and track deliveries in reat time. This has helped us to communicate with our clients and make quick decisions when new orders are added to a delivery run. Cons \- That you can't unschedule deliveries, once driver has looked at their assigned run - Real time ETA's are inaccurate, it would benefit to link real time traffic with Waze or Google maps - The inabillity to share an individual delivery with ETA to a Customer Review Source Response from OptimoRoute February 18, 2026 Hi Daniel, Thank you for such a strong review — and for being with us for so many years. That long-term trust means a lot. It’s great to hear real-time tracking has helped you communicate better with clients and make quick decisions when new orders come in. That kind of visibility builds confidence — and the fact that it’s contributed to increased sales says everything. When customers know when to expect their parts, trust grows naturally. We appreciate you outlining the limitations you’ve run into. That’s helpful feedback, and we understand how those areas could impact day-to-day flexibility. Thanks again for sharing your experience and for continuing to rely on OptimoRoute. Best OptimoRoute Team JV Juan V. Team Leader Logistics and Supply Chain Used the software for: 2+ years ### "Optimo is the best tool for trucking efficient in the market!" February 23, 2026 5.0 I have used Optimo for 4 years now and it has save my life at work several times, is the best option for me and my drivers and I can not be more happy with it Pros Is the most efficient tool for tracking and location that I have used, it has save our company a lot of money by optimizing everything automatically and securily, the user interface is easy to understand and the customer support is great, we have not encountered any bugs or issues so far. Cons I do not have any bad comments regarding this app, I have use it for over 4 years now and it is as reliable as the first day Review Source Response from OptimoRoute April 27, 2026 Hi Juan, “Saved my life at work” is the one we won’t forget. Thank you. It’s great to hear how much impact OptimoRoute has had over the past four years. When routing, tracking, and everything behind the scenes just works, and saves both time and money, it really changes the day-to-day for you and your drivers. We’re especially glad it’s been reliable from day one and that the whole team finds it easy to use. And your kind words about our support team mean a lot too. Thanks again for the trust and for sharing your experience, we’re proud to be part of your operation. Best OptimoRoute Team mS mike S. Logistics Manager Food Production Used the software for: 2+ years ### "Reliable Route Optimization with Strong Efficiency Benefits" February 14, 2026 5.0 Overall, my experience with OptimoRoute has been positive. It has helped streamline scheduling and route planning, reduced operational inefficiencies, and improved coordination. While there are minor areas for improvement, the benefits outweigh the drawbacks for organizations that depend on optimized routing. Pros The most valuable feature is the route optimization engine. It simplifies complex scheduling and improves overall workflow efficiency. The automation reduces manual errors and saves significant planning time. Cons Pricing may be a consideration for smaller businesses. Additionally, the initial setup and learning process can take some time before users feel fully comfortable with all features. Review Source Response from OptimoRoute April 27, 2026 Hi Mike, Thank you for such a clear and thoughtful review. We’re really glad to hear the optimization engine is making a difference. Taking complex scheduling and turning it into something manageable, while saving time and reducing errors can change the pace of the whole operation, especially in food production. It’s also great to hear it’s helping with coordination and keeping everything running more smoothly day to day. When planning becomes easier, everything downstream tends to fall into place. We appreciate your notes on pricing and the initial setup as well. Thanks again for sharing your experience and for trusting OptimoRoute. Best OptimoRoute Team BR Briana R. Loss Confrol Insurance Used the software for: 2+ years ### "Game changer for multi stop routing" December 27, 2025 5.0 It saves me hours of time every week and makes creating routes almost fun. It quickly became a necessity in our loss control inspection business. Pros The ability to import orders in a spreadsheet format and have them populate so I can have a clear picture of how to separate orders into daily routes. Being able to add and remove stops in real time for my driver. Cons The price hike. Long-time customers should have been grandfathered in to the price we agreed to. I also wish there was integration with Tesla navigation. Review Source Response from OptimoRoute January 21, 2026 Hi Briana, “Game changer” is one of those phrases that really sticks with us — especially knowing OptimoRoute saves you hours every week and has become a must-have for your loss control inspections. Turning multi-stop routing into something clear (and even a little fun) is exactly what we hope for. We’re glad the spreadsheet imports and real-time stop changes are helping you stay flexible with your drivers. That ability to see the whole day at once can make a huge difference when plans shift. We also hear you on the pricing. Changes like that can feel especially frustrating when you’ve been with a tool for a long time, and it’s fair to want consistency and clarity there. If you ever want to walk through your plan or talk about options, our team is always happy to have that conversation and help make sure you’re getting the value you expect. Thanks again for sharing your experience and for trusting OptimoRoute with such an important part of your work. Best OptimoRoute Team LK Leanne K. Owner Consumer Services Used the software for: 2+ years ### "GREAT APP TO USE FOR DELIVERIES/SERVICES" December 20, 2025 4.0 Pros LOVE the tracking and location on it, as I am the owner of a snow clearing company and we use it to show customers who are away that their property is being cleared. The tracking also allows customers to see when you are on the way and exactly where you are. The Data Management is great, because it allows you to go back and see the proof by way of pictures, but also helps when I do the monthly billing. This was also such an easy program to learn so there was no steep learning curve. Great value for your money! Cons Wish it could integrate an accounting program so it could be automatically set up to generate invoices based on time spent at properties. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing OptimoRoute Tracking Links were not provided at the time at the other options Review Source Response from OptimoRoute January 21, 2026 Hi Leanne, We love hearing how you’re using OptimoRoute out in the real world — especially for snow clearing, where timing and visibility matter so much. Being able to show customers their property is cleared, even when they’re away, is huge… and it’s great to know the live tracking gives them peace of mind while keeping your day running smoothly. It’s also great to hear the photos and data are pulling double duty for you, proof of service and easier monthly billing. That’s exactly how those tools are meant to work together. And we’re glad the setup felt intuitive right from the start. No steep learning curve makes a long season a lot easier. We hear you on the accounting integration, too. Automatically turning time-on-site into invoices would be a big win, and feedback like this helps guide where we go next. Thanks again for choosing OptimoRoute and for sharing such a thoughtful review. Best OptimoRoute Team rZ rasa Z. Operations manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Powerful Route Planning with Some Real-World Limitations" December 16, 2025 5.0 Overall, my experience with OptimoRoute has been very positive. It’s a strong planning tool that significantly reduces route-planning time and brings structure and consistency to complex delivery schedules. The optimisation engine is powerful and handles time windows, capacities, and service times well, which makes planning far more efficient than manual methods. That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still need to be applied by the planner. Once configured properly, though, it’s a reliable system that supports better decision-making, improves visibility, and helps keep operations running smoothly. Pros What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes. In particular: Smart route optimisation that realistically accounts for time windows, service times, driver hours, and vehicle capacity Easy visibility of routes on the map, making it simple to spot inefficiencies or last-minute changes Reliable ETA calculations that help with planning and customer communication Flexibility to adjust jobs, priorities, or constraints without rebuilding everything from scratch Cons What I liked least about OptimoRoute was that, while it’s very powerful, it can sometimes feel too rigid for real-world logistics. In particular: Limited flexibility for on-the-day changes once routes are optimised Doesn’t always reflect local or driver-specific knowledge, which can lead to impractical sequencing Manual tweaking can be time-consuming when handling exceptions or last-minute jobs Learning curve for setting up constraints correctly to get truly accurate results It works best with clean, predictable data, but in fast-moving or highly variable operations it can feel restrictive. Alternatives considered [MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/) Reason for choosing OptimoRoute Price was the key point we were exploring alternative products Review Source Response from OptimoRoute December 22, 2025 Hi Rasa, Thank you for such a thoughtful, real-world review. It clearly comes from someone who’s spent a lot of time planning routes under real pressure, and we truly appreciate that perspective. We’re glad OptimoRoute is helping turn complex schedules with time windows, capacities, and driver hours into clear, workable routes. That visibility on the map and reliable ETAs can make a huge difference when you’re coordinating moving parts and keeping customers informed. You’re absolutely right that setup matters. When constraints are dialed in, OptimoRoute shines, and we’re glad it’s become a reliable planning backbone that saves time and brings structure to complex operations. Thanks again for choosing OptimoRoute. Best OptimoRoute Team DJ Darren J. Chief Operating Officer Building Materials Used the software for: 2+ years ### "Powerful Route Optimization Tool That Drives Real Operational Efficiency" December 17, 2025 4.0 OptimoRoute has been a strong operational tool for scaling delivery and field operations. Once implemented, it consistently delivered measurable improvements in route efficiency, visibility, and accountability. Dispatchers gained better control of daily planning, drivers benefited from clearer routes and expectations, and leadership gained actionable insights through tracking and reporting. It’s a solid solution for organizations serious about operational efficiency and continuous improvement. Pros OptimoRoute significantly improved our route planning efficiency and daily execution. The optimization engine produces practical, real-world routes that account for time windows, driver capacity, and service durations. Real-time tracking and ETA updates improved communication with both customers and internal teams. The reporting and data visibility helped us quickly identify inefficiencies and make operational decisions with confidence. Overall, it reduced manual planning time and improved on-time performanc Cons There is a learning curve during initial setup, particularly when configuring rules, territories, and exceptions. To get the most value, you need clean data and some upfront time invested in configuration and training. Advanced reporting and integrations can require additional effort depending on your systems Reason for choosing OptimoRoute We chose Optimo due to ease of use and ease of implementation. Review Source Response from OptimoRoute December 22, 2025 Hi Darren, It’s clear you’re looking at OptimoRoute not just as software, but as an operational lever — and we’re glad it’s delivered real, measurable gains for your team. Hearing that route efficiency, on-time performance, and day-to-day execution improved once OptimoRoute was in place is exactly what we hope for. You’re also absolutely right about the upfront learning curve. Getting rules, territories, and exceptions dialed in does take some intention and clean data — and that’s exactly where our support team comes in. They work closely with teams during setup to help make sense of those early decisions, so the system is set up to perform consistently once it becomes part of daily operations. It’s great to hear dispatchers, drivers, and leadership are all seeing benefits in different ways. Thanks for choosing OptimoRoute and for trusting us as part of your continuous improvement efforts. Best OptimoRoute Team SK Sam K. Projects Manager Food & Beverages Used the software for: 2+ years ### "Simple but effective" December 28, 2025 5.0 We have used it since the Covid pandemic and have not looked into other software which performs this same job. We have looked into alternate software in most other parts of the business so this is high praise. Pros It is easy to use and simple to teach others. It has had improvements since I first started using it. It has allowed us to know how many drivers a day we should be using and due to this has saved the company money. Cons After a while you get used to what it should do/ what your routes generally look like however If you have inputted data incorrectly it is hard to pinpoint what is throwing it off. I do not know how this could be improved though. Review Source Response from OptimoRoute February 18, 2026 Hi Sam, “Simple but effective” is actually one of the best compliments we could get. When something’s easy to teach, easy to use, and quietly saving the company money in the background… that’s a win. It’s great to hear it’s helped you figure out the right number of drivers each day. That kind of visibility can really change the math of an operation, especially in food and beverage where margins matter. And the fact that you’ve stuck with us since the Covid days — while reviewing other tools across the business — honestly means a lot. You also raise a very real point about data inputs. When something small is off, it can be frustrating to track down what’s causing the route to look “wrong.” If you ever want a second set of eyes on a route that seems off, our support team is always happy to help dig in. Sometimes it’s just one tiny field causing a ripple effect. Thanks again for the trust — and for the high praise. We don’t take that lightly. Best OptimoRoute Team GH Giles H. Sales Director Food & Beverages Used the software for: 1-2 years ### "Worth the investment." December 29, 2025 4.0 Worth the time and investment to get it set up. We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by delivery date. Pros The routing appears eminently sensible. It's pretty darned easy to use for us and our drivers. The pictures (once we started using this feature) have definitely saved our bacon. Cons There's a definite learning curve in how to use and integrate into our systems. Whilst it's worth it, it does feel quite laborious at the start. Review Source Response from OptimoRoute February 18, 2026 Hi Giles, “Saved our bacon” — we love that. And we know exactly what you mean. Those photos can be the difference between a long back-and-forth and a quick, clear resolution. When you can look back and see what happened, it changes the conversation completely. We’re glad the routing feels sensible and that your drivers find it easy to use. That practical, no-drama usability is what we aim for. If it works in the real world — not just on paper — that’s what matters. You’re absolutely right about the early days, though. Getting everything integrated and dialed in can feel laborious at first. There’s some upfront heavy lifting. But it’s good to hear that once it’s in place, it’s worth the investment — especially with tracking, historical trends, and delivery proof all working together. Thanks for sharing such an honest take. We really appreciate it. Best OptimoRoute Team iS iaroslava S. Director Retail Used the software for: 2+ years ### "Reliable and efficient route planning tool for daily operations" December 30, 2025 5.0 We have been using OptimoRoute for almost five years, and it has become a core tool in our daily operations. It is reliable, efficient, and consistently helps us optimize routes, improve delivery accuracy, and reduce manual work. Overall, we are very satisfied with the platform. Pros OptimoRoute offers excellent value for money and has significantly improved our operational efficiency. Route planning, tracking, and overall logistics setup are intuitive and reliable, which helps us save time daily and manage deliveries in a structured, predictable way. Cons The main drawback is the mobile version of the administration panel. While the driver app works well, the admin interface on mobile could be more user-friendly and optimized for quick changes and checks on the go. Review Source Response from OptimoRoute February 18, 2026 Hi Iaroslava, Thank you for the kind words — and for being with us for nearly five years. We’re so glad OptimoRoute has become a core part of your daily operations and is helping you stay efficient and organized. We also appreciate the feedback about the mobile admin panel. That’s helpful insight, especially when quick changes on the go matter. We’ll definitely take that on board. Thanks again for your trust — we’re glad to support your team. Best OptimoRoute Team MJ Miller J. CEO Marketing and Advertising Used the software for: 1-2 years ### "Good Features, Inconsistent Routing Between Nearby Locations" December 11, 2025 3.0 Experience is 3 stars. It works for what I’m doing, but it could be much more optimized. It often takes me 15–30 minutes to manually adjust a 160-location route because I don’t like my drivers going in circles. I’m sure Optimoroute performs well for trucking, but for neighboring deliveries, it feels mid. Pros I really like the mobile integration feature, the live dashboard, the POD requirements, and the report export tools. These all make it easier to manage large delivery routes and keep my team organized in real time. The exports are helpful, but they would benefit from better photo access and more flexibility. Ideally, I should be able to create custom reports for my clients and adjust exactly what they can or cannot see. This matters because there are times when certain locations shouldn’t be shared, or when specific information needs to remain confidential. Adding that level of control would make the reporting feature significantly stronger. Cons The route optimization between neighboring locations is not very accurate, which creates extra work on my end. When I’m managing dense delivery routes with many stops close together, the system often sequences them out of order or sends drivers back and forth across the same areas. This defeats the purpose of efficient routing and forces me to manually reorganize routes that should already be streamlined. For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency. The tool has potential, but the optimization for neighboring locations definitely needs improvement. Review Source VS Valiant S. Director Primary/Secondary Education Used the software for: 2+ years ### "An essential business tool if you have random delivery patterns" September 14, 2025 5.0 Optimoroute is an absolute essential for our business. We deliver all over the city to different places and we rarely go to the same place more than once per year. We used to type out everything for our drivers in excel, but that still meant they were reliant on their own ability to find places in Google maps. Optimoroute means we can employ people and send hem on their way without having to waste time. Pros The ability to add notes to the delivery address so that the driver sees if there is any specific issues with the delivery. The ability to track drivers. The capacity to see how long individual deliveries take so we can optimise daily workflows. Cons Nothing really - Optimoroute gets better all the time. The click and drag functionality to allow you to move deliveries around was a big improvement when it came in. Review Source Response from OptimoRoute November 11, 2025 Hi Valiant, It’s great to hear how essential OptimoRoute has become for your business — especially given the complexity of handling random delivery patterns across the city. We love that features like delivery notes, driver tracking, and timing insights are helping you streamline workflows and make smarter scheduling decisions. Your story about moving from Excel to OptimoRoute really captures what we aim for: saving time, simplifying logistics, and making your team’s day smoother. It’s also wonderful to hear that the click-and-drag updates have made things easier for you — we’re always working to make planning more intuitive and efficient. Best Optimoroute Team AO Alejandra O. Project Manager Wholesale Used the software for: 1-2 years ### "A Game-Changer for Our Delivery Operations: over 30% more deliveries thanks to smarter routing." September 3, 2025 5.0 We are a delivery company, and since implementing OptimoRoute, we've seen a significant improvement in our operations. The platform has allowed us to easily schedule routes for our drivers, optimize our fleet, and increase our weekly deliveries by over 30%. Without a doubt, this has been one of the best investments we've made as a company. The ability to track drivers in real time has been incredibly valuable for resolving issues quickly and ensuring smooth operations throughout the day. The reporting features are also very helpful — we regularly monitor distances traveled, working hours, completed calls, and products delivered. Plus, being able to export data enables us to carry out even deeper performance analysis. Both the admin interface and the driver app are very user-friendly and intuitive. Features like drag-and-drop route changes make it easy to adapt on the fly. Overall, OptimoRoute has played a key role in streamlining our logistics and improving efficiency across the board. We highly recommend it to any company looking to optimize their delivery operations. Pros What I appreciate most is the ability to optimize our resources — allowing us to reduce our operational costs, and increase over 30% the number of deliveries with the same fleet. We can plan ahead and allocate our resources more efficiently. Optimo Route provides accurate estimates of total working hours and travel distances, enabling us to calculate costs and test different scenarios to identify the most effective solutions. Cons I only have identified two cons, which are very minimal as we can use other options to make sure to get the functionality: 1. We have to provide the phone / email of the customer, while importing the orders, instead being pulled from the Locations Data Base (already in Optimo Route). That information is used to notify the customers (delivery time notification and proof of delivery). 2. We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to "reject" or "fail" the order, to avoid the cancelled orders to keep showing up in the route (impacting the distance and working hours). Alternatives considered [FieldAware](https://www.capterra.com/p/120648/FieldAware/)[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[Onfleet](https://www.capterra.com/p/142633/Onfleet/)[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[OnnaWay](https://www.capterra.com/p/145567/OnnaWay/) Reason for choosing OptimoRoute Overall functions vs. the Company needs. Price vs. Benefits. User friendly, low learning curve, easiness to route (drag and drop). Bar Codes tracking. Intuitive Drivers app, really easy to use. Long days hauls and multi-warehouse Schedule Services, pickup and deliveries Easy to import orders and to download the delivery information Customer Fields Awesome Technical Service (they always responds in the same day of the inquiry). Review Source Response from OptimoRoute November 11, 2025 Thank you for the outstanding and detailed review, Alejandra! We’re thrilled to hear how OptimoRoute has helped your company increase deliveries by over 30% while reducing operational costs — that’s exactly the kind of efficiency and impact we strive to deliver. It’s great to know that route planning, real-time tracking, and reporting have made a meaningful difference in your day-to-day operations. We also appreciate your thoughtful feedback regarding customer contact data imports and deleting live orders. It’s wonderful to know you find both the admin interface and driver app intuitive, and we’re especially happy that our support team has been responsive and helpful whenever you’ve needed assistance. Thank you for recommending OptimoRoute and for trusting us to power your logistics. Best OptimoRoute Team AB Anthony B. Broker Real Estate Used the software for: 2+ years ### "Great Experience" March 5, 2026 5.0 Nothing but great. I have not had any issues at all when using Optimoroute besides some very minor issues. Pros The value for money and customer support is beyond the best in the communication. Anytime I need security, bugs and issues and communication, they always help. User interface is very easy to use. Logistics setup is second to none. Cons None at this time. Everything is working as it should be and there is nothing I have to comment at this time Review Source Response from OptimoRoute April 27, 2026 Hi Anthony, Thank you for such a great review. This really means a lot. We’re especially glad to hear the value and support stand out to you. Knowing you can rely on quick help when something comes up, even small things, makes a big difference day to day. It’s also great to hear the interface and logistics setup feel easy and smooth to work with. “Nothing but great” is exactly what we hope for. Thanks again for sharing your experience and for trusting OptimoRoute. Best OptimoRoute Team DH David H. Owner Administrator Environmental Services Used the software for: 1-2 years ### "Happy Dispatcher!" September 1, 2025 5.0 Both the program and the app are easy to use - the app has few screens to deal with and the options for navigation are great! Pros Easy to navigate and a good visual interface! The map viewable while scheduling makes it very easy to see who is going where, and if drivers may be intersecting to allow restructuring of routes. Cons Sometimes transferring routes to other drivers was a little confusing, but once I understood the process it was intuitive and easy. Review Source Response from OptimoRoute September 12, 2025 Hi David, Thank you for the great review! We're happy to hear that OptimoRoute has made your dispatching easier and more efficient, especially with the visual map interface that helps you quickly assess and adjust routes. It's great to know that both the web platform and the driver app have been user-friendly and streamlined for your needs. We appreciate your note about transferring routes - there can be a small learning curve at first, but we’re glad to hear it quickly became intuitive. Thanks for being a happy dispatcher and for choosing OptimoRoute! OptimoRoute Team Similar Products Featured ## Related categories [Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.