# Page 3 | OptimoRoute Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is OptimoRoute the right Route Planning solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161579/OptimoRoute/reviews

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OptimoRoute

4.6 (248)

[View alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of OptimoRoute

## Showing most helpful reviews

Showing 51-75 of 248 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KG

Kate G.  
Property Inspector  
Real Estate  
Used the software for: 2+ years

### "Love Optimo route"

March 12, 2025

5.0

This is the only routing app I'll ever use, Ive tried so many and this has been the clear winner for the many years ive been doing foreclosures

Pros

The ease of convenience. Ive tried others but this is the easiest and most efficient routing software

Cons

Not having a more friendly tablet/mobile version to type routes other than having to do it on a computer, and wish the price was lower. Its only myself so it is quite expensive

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

It wasnt efficient in routing this is best for the time frame

Review Source

Response from OptimoRoute

May 9, 2025

Thank you for the fantastic review! We're so glad to hear that OptimoRoute has been the most efficient and user-friendly routing solution for your work over the years. Your loyalty means a lot to us! We appreciate your feedback about mobile and tablet usability, as well as pricing for solo users. These are important insights, and we’ll definitely take them into consideration as we work to make OptimoRoute even more accessible and flexible. Thanks again for choosing us—we’re honored to be your go-to routing tool!

SP

Steph P.  
IT Admin  
Retail  
Used the software for: 2+ years

### "Many years using Optimo & have never looked back."

September 30, 2025

4.0

Really great, honestly would recommend the system to anyone looking to integrate a route planner into their business.

Pros

Optimo is extremely easy to use, been using for many years with great support. Great value for money and the tracking / delivery notification have sped up our workflow and cut down operational costs.

Cons

I would like new features to be integrated more quickly. The system itself is very good, but only receives minor updates as opposed to big changes. Maybe somewhere to suggest ideas would be good?

Review Source

Response from OptimoRoute

November 11, 2025

Thank you, Steph, for such a thoughtful review and for being with us for so many years — it truly means a lot! We’re so glad to hear that OptimoRoute continues to make a real difference for your team by improving efficiency, streamlining workflows, and helping cut costs. Your feedback about the pace of new feature releases is very valuable, and we completely understand your perspective. We’re constantly working behind the scenes to deliver meaningful updates while keeping the system stable and reliable. Thanks again for your trust, loyalty, and recommendation. Best OptimoRoute Team

GS

Gary S.  
Director  
Import and Export  
Used the software for: 1-2 years

### "awesome routing product for \[sensitive content hidden\]"

December 26, 2025

5.0

great product

Pros

we have been using for last 5-7 years on a daily basis to grocery delivery routing and it has never been down and worked flawlessly for us

Cons

direct intergration with shopify great product

Review Source

Response from OptimoRoute

January 21, 2026

Hi Gary, Thanks for the kind words and for sticking with us for so many years. Using OptimoRoute daily for grocery deliveries and having it run reliably without downtime is exactly what we aim for. When things are moving fast, “it just works” really matters. We also appreciate the note about Shopify integration. That’s helpful feedback, and it’s always good to know what would make an already solid setup even better for you. Thanks again for the trust and for sharing your experience. Best OptimoRoute Team

GC

Graham C.  
Owner  
Wholesale  
Used the software for: 6-12 months

### "Excellent Delivery Tracking Software"

May 8, 2025

5.0

Pros

Great software to use and very customer friendly as well, tracking for customers to be able to see where the drivers are, has cut down on phone calls to the office asking where the delivery is up to.

Cons

Nothing major but for us we would like to have the ability to place customers in the system to like a holding area to be ready to allocate a delivery day to drag or move to the relevant day when required, or if there is a change they can be removed from a route back to holding for rearranging instead of deleting or placing in a random day to save re entering the details.

Switched from

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)

I received a delivery myself and Optimoroute was used and i liked it as a consumer

Review Source

Response from OptimoRoute

August 14, 2025

Hi Graham, Thank you for the thoughtful review! We're happy to hear that OptimoRoute has been a great tool for your team and has made a real difference in customer communication—cutting down on those “where’s my delivery?” calls is always a win! Your suggestion for a “holding area” to temporarily store orders before assigning or rescheduling them is a great idea. That kind of flexibility would certainly make managing dynamic delivery schedules even easier. We’ll share this with our product team for consideration. Thanks again for your feedback and for using OptimoRoute! OptimoRoute Team

LB

Levente B.  
webshop  
Retail  
Used the software for: Less than 6 months

### "Very useful, but customer experience could improve"

May 21, 2025

4.0

We truly enjoy using OptimoRoute — it has significantly improved our delivery planning with its efficient route optimization, time-saving features, and easy-to-use interface. The real-time driver tracking and flexible scheduling tools are particularly valuable for our daily operations. However, we would appreciate more flexibility in modifying already planned routes on the fly, and the customer tracking interface could be more user-friendly with added features — such as real-time messaging with the driver or more detailed delivery updates. Still, overall, it’s a fantastic platform that supports our business very well.

Pros

We love using OptimoRoute because it’s incredibly efficient, user-friendly, and reliable. It saves us hours of manual planning each week and helps us optimize delivery routes with precision. The real-time tracking, flexible scheduling, and intuitive interface make it a must-have tool for our operations. Support is responsive, updates are frequent, and overall, it has made our logistics smoother and more professional. Highly recommended!

Review Source

Response from OptimoRoute

September 12, 2025

Hi Levente, Thank you for the fantastic and detailed review! We're thrilled to hear how much OptimoRoute has helped streamline your delivery planning and made your logistics more efficient and professional. It's great to know that features like real-time tracking, flexible scheduling, and our responsive support have been valuable to your operations. We also truly appreciate your suggestions around on-the-fly route modifications and enhancing the customer tracking interface. Thanks again for your recommendation and for being a valued part of the OptimoRoute community! OptimoRoute Team

MO

Mary O.  
Distribution Manager  
Alternative Medicine  
Used the software for: 2+ years

### "Highly recommend OptimoRoute"

February 14, 2025

5.0

Great customer service and very easy to use.

Pros

The ease of use in routing. Ability to have multiple stops and multiple drivers at a reasonable price.

Cons

Would like if the contact phone numbers would pull over per location when sending over a route to print. Currently have to add phone numbers each time when creating a route to print.

Alternatives considered

[Spoke](https://www.capterra.com/p/210604/Spoke/)

Reason for choosing OptimoRoute

Ease of use and customer service is very helpful.

Switched from

[MapQuest API](https://www.capterra.com/p/10013412/MapQuest-API/)[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

It is faster to use OptimoRoute and makes routing easier.

Review Source

Response from OptimoRoute

March 7, 2025

Thank you for your review, Mary! We're delighted that OptimoRoute has made routing easier and more efficient for your team, especially with multiple stops and drivers at a reasonable cost. Your feedback about pulling contact phone numbers when printing routes is much appreciated, and we’ll take it into consideration for future improvements. It’s also great to hear that our customer service has been helpful. We’re grateful for your support and for choosing OptimoRoute to streamline your operations!

ZG

Zachary G.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Solid Routing Software A+"

January 6, 2026

5.0

I've been using it for a number of years and I've appreciated how dedicated they are to adding new features and making the UX better.

Pros

Its easy to use and constantly getting better. Seems like they are making big updates very often, which is nice.

Cons

Price tiers can be a little much for use. I only use the software 3-4 days a month and it would be nice to be able to upgrade to the better features based on use.

Review Source

Response from OptimoRoute

February 18, 2026

Hi Zachary, A+ — we’ll take that all day. Thank you. It’s great to hear you’ve noticed the steady improvements over the years. We really are committed to continually refining the product and rolling out meaningful updates, so knowing that comes through on your end means a lot. And the fact that you’ve been with us for years says even more. We also understand your point about pricing tiers, especially with lighter monthly usage. That’s fair feedback, and we appreciate you sharing it. Thanks again for sticking with us and for recognizing the work that goes into making the platform better. Best OptimoRoute Team

JW

Jonathan W.  
Operations  
Consumer Goods  
Used the software for: 1-2 years

### "Optimal Review"

February 17, 2025

5.0

Optimal Route has been a game-changer for my route planning! It’s incredibly easy to use, and the optimized routes save me so much time and fuel. The app helps me plan efficiently, ensuring I hit every stop in the best order without unnecessary backtracking. The interface is clean, and the navigation is spot-on. I also love how it adjusts quickly if I need to make changes on the go. Whether I’m planning for work or personal errands, Optimal Route makes everything smoother and more organized. Highly recommend to anyone who needs reliable route optimization!

Pros

I like that I can plan ahead of time and track the drivers.

Cons

I dont like how you cant scedule overlapping routes without interuppting current ones.

Review Source

Response from OptimoRoute

March 7, 2025

It’s great to hear that OptimoRoute has been a game-changer for your route planning, Johnathan. Saving you time and fuel while keeping everything organized. We appreciate your feedback on scheduling overlapping routes and understand how important flexibility is for efficient planning. It’s also great to know that our ease of use and cost-effectiveness stood out compared to other solutions. Thanks for recommending OptimoRoute—we’re happy to be part of your success!

GT

Gary T.  
General Manager  
Facilities Services  
Used the software for: 1-2 years

### "A highly recommended route planning software package"

May 8, 2025

5.0

Very positive and it allows us to keep our clients fully informed of progress whilst minimising mileage and maximising efficiency.

Pros

Clear and simple planning with a very high accuracy. The ability to route optimise has greatly improved our efficiencies and allowed for greater use of the vehicle assets.

Cons

Cannot schedule multiple dates from within the program this needs to be done outside via a spreadsheet.

Review Source

Response from OptimoRoute

August 14, 2025

Hi Gary, Thank you for the great feedback! We're glad to hear that OptimoRoute has helped improve your planning accuracy, optimize routes, and make better use of your vehicle assets. It’s also great to know that it’s helping you keep clients informed while reducing mileage and boosting efficiency. We appreciate your note about scheduling multiple dates—your input is valuable, and we’ll keep it in mind as we work to make the platform even more flexible. Thanks for choosing OptimoRoute! OptimoRoute Team

CS

Clorisa S.  
NOW Program Director  
Food & Beverages  
Used the software for: 2+ years

### "Senior Delivery Program "

March 11, 2025

3.0

Good experience easy to use. Very few complaints, just want to be able to use the plan route feature for large apartment buildings as well.

Pros

Tracking my drivers live time status, knowing immediately if the delivery was successful or not.

Cons

Not able to organize large apartment buildings. The plan route function not being the same each time.

Review Source

Response from OptimoRoute

May 9, 2025

Thank you for your review! We’re glad to hear that live tracking and delivery status updates have been valuable for your Senior Delivery Program and that you’ve had a good overall experience with the platform. We appreciate your feedback about organizing large apartment buildings and the consistency of the plan route function—those are important insights, and we’ll definitely take them into account as we work to improve. Thanks for choosing OptimoRoute!

PJ

Phyre J.  
Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Easy, beneficial, always improving."

December 18, 2024

4.0

Overall the system has really helped streamline our deliveries and make the best of the drivers time. Having successfully saved on average 1.5 hrs per day in driving time this has been of great benefit.

Pros

Its great for making sure drivers have all the info they need about what they are delivering and the location they are delivering to. I really appreciate the simplicity of the system and being able to navigate and figure out new(to me) features on my own. The app has made for easy integration into our daily routines with our driver. Easy to understand and to navigate. I really appreciate that they are constantly updating the system and adding new features.

Cons

When I need to make changes to the route after I've already sent it to the driver there are restrictions to certain changes, like changing the first scheduled stop on the route. However I can also see why it works the way it does. There is a solution to this which is to deactivate the route sent, my issue with that is I can only deactivate the route of all drivers and not just the one I need to make the change for. That can cause issues for other drivers. I would also add that having the barcode scanning require packages to be scanned on delivery as "proof of delivery" and it not allowing the driver to complete the service until all boxes are scanned. Ideally including multiples for one order.

Review Source

Response from OptimoRoute

March 7, 2025

Thank you for your detailed review, Phyre! We’re happy to hear that OptimoRoute has streamlined your deliveries and helped save valuable driving time. It’s great to know that you find the system intuitive, easy to navigate, and beneficial for ensuring drivers have all the necessary information. We appreciate your feedback on route modifications after dispatch and barcode scanning for proof of delivery. Your insights are incredibly valuable as we continue improving the platform. We’ll certainly take your suggestions into consideration to enhance flexibility and efficiency. Thank you for choosing OptimoRoute—we’re excited to keep supporting your success!

TR

Taylor R.  
Operations  
Food Production  
Used the software for: 6-12 months

### "Routing simplified"

March 24, 2025

5.0

excellent. once the data in inputted it takes the difficult parts and simplifies them

Pros

How the devs thought about different ways to plan routes based on certain criteria. And how easy it is to keep track on the drivers

Cons

early on understanding of how the system works.

Review Source

Response from OptimoRoute

May 9, 2025

Thank you for your review! We're glad to hear that OptimoRoute has made route planning and driver tracking easier for you, and that the different planning criteria have been helpful. We understand there can be a bit of a learning curve at first, but we’re happy to know that once everything is set up, the system really simplifies the tough parts. Thanks for sharing your experience and for choosing OptimoRoute!

sG

stephen G.  
Sr. Transportation Coordinator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Use of Product"

January 13, 2026

4.0

It works well for what we need this product to do. It gives us more accurate route to plan our drivers day when we are busy in season.

Pros

The accuracy of routes making sense. I also liked the security of the product and operational safety.

Cons

At times, it seems cumbersome when creating routes especially have to create return stops to terminal.

Review Source

Response from OptimoRoute

February 18, 2026

Hi Stephen, Thanks for sharing this. We’re glad the routes make sense in real-world use — that practical accuracy matters a lot when you’re coordinating drivers, especially during busy season. It’s also great to hear the security and operational safety stand out. That peace of mind isn’t small. We appreciate your note about creating routes and return stops feeling cumbersome at times. Thanks again for taking the time to leave a review — we’re glad it’s supporting your planning when things ramp up. Best OptimoRoute Team

JV

Jose V.  
Logistics Manager  
Food Production  
Used the software for: 2+ years

### "Easy to use, and easy to keep customers updated"

February 17, 2025

4.0

Overall the routing software has been the best ive used.

Pros

The customer tracking. Makes it easy to deal with any issues that arise.

Cons

The commercial truck routing isn't included in the custom plans.

Switched from

[RoadWarrior](https://www.capterra.com/p/167797/Road-Warrior/)

I used Optimo in the past, and when I joined the new company i brought my knowledge over with optimo

Review Source

Response from OptimoRoute

March 7, 2025

Thank you for your review, Jose! It’s great to know that our routing software has been the most effective solution for your needs and that customer tracking has helped streamline issue resolution. We appreciate your feedback on commercial truck routing and will keep it in mind for future enhancements. It’s also fantastic that your positive experience led you to bring OptimoRoute into your new company. We appreciate your support and look forward to continuing to assist with your logistics operations!

DP

Deana P.  
Transportation Analyst  
Retail  
Used the software for: 6-12 months

### "Great Program - Fantastic Team"

December 16, 2024

4.0

I love OR! I have considered trying other programs but ultimately my loyalty is to OptimoRoute as they have yet to let me down.

Pros

I love the team! The OR team has always been more than happy to help me reach my goals. I love the functionality and the roadmap for what lies ahead.

Cons

I want better analytics. I need to be able to break down our performance by location. I need more elaborate reporting.

Switched from

[Spoke](https://www.capterra.com/p/210604/Spoke/)

Did not have the ability to edit capacity requirements per truck.

Review Source

Response from OptimoRoute

December 24, 2024

Thank you for your review! We’re thrilled to hear how much you value the support and dedication of our team, as well as the functionality and future roadmap of OptimoRoute. Your feedback on enhancing analytics and reporting is greatly appreciated, and we’ll take it into consideration as we continue improving the platform. Your loyalty means a lot to us, and we’re committed to meeting your needs every step of the way. Thank you for choosing OptimoRoute!

JB

Joel B.  
IT Manager  
Construction  
Used the software for: 2+ years

### "Love getting quick route responses"

November 25, 2024

4.0

I've used support a couple of times with reasonable results. The API documentation was pretty clear and thorough. The front end can be quite overwhelming, and the training/learning curve is a little high, but we built our own UI and just leverage the api at this point.

Pros

I like the it has an API and uses convenient endpoints to be able to quickly route a bunch of stops continually throughout the day.

Cons

That it doesn't allow license changes via the API.

Review Source

Response from OptimoRoute

December 24, 2024

Thank you for your review! We’re glad to hear that the API has been a valuable tool for quickly routing stops throughout the day and that the documentation has been clear and thorough. Your feedback about license changes via the API is appreciated, and we’ll consider this as we work to enhance functionality. While we understand the front-end learning curve can feel overwhelming, it’s great to know you’ve successfully built your own UI and effectively leveraged the API. Thank you for sharing your experience and for choosing OptimoRoute to support your operations!

LM

Lukas M.  
Co-Founder  
Consumer Goods  
Used the software for: 6-12 months

### "Best value for money routing solution on the market, great user experience"

May 29, 2025

5.0

overall very solid app, value for money probably best on the market, minimum to no bugs in the app, we are using it quite frequently

Pros

easy import, overall good user experience, planning and live tracking feature, driver app in a good shape

Cons

sometimes the planner is not doing best decision (suggesting going with boat through the river and expecting it will take 1 minute), re-planning sometimes hard, but nothing major

Review Source

Response from OptimoRoute

September 12, 2025

Hi Lukas, Thank you for the great review! It’s great to know OptimoRoute is delivering strong value and reliability for your team. We appreciate your honest feedback about route planning quirks and we’re continuously working to improve the planner’s accuracy and re-planning flexibility. It’s fantastic to hear the app runs smoothly with minimal issues, and we’re proud to support your operations. Thanks for being a frequent user and for choosing OptimoRoute! OptimoRoute Team

JG

Janalee G.  
Managment dietitian  
Food Production  
Used the software for: 2+ years

### "Management dietitian "

October 25, 2024

4.0

OptimoRoute is a great program. I has saved me so much time when creating our delivery routes for our food-prep company. I was spending hours creating routes before finding optimoRoute. After learning the basics I could create route for several of our location fast. We recently moved to shipping in a couple of our locations so we don't utilize it as much as we previously did but continue to use it in our in-person delivery location. It is such a wonderful tool to make our routes simple.

Pros

I like how fast and easy it is to use. You upload your customer addresses and routes are created within minutes.

Cons

New addresses can leave you to the wrong house or areas.

Alternatives considered

[Oneroute](https://www.capterra.com/p/264832/Oneroute/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing OptimoRoute

Cost, and tools meet the needs of what our company needs.

Review Source

Response from OptimoRoute

November 12, 2024

Thank you for your review! We're thrilled to hear how much time OptimoRoute has saved you in planning delivery routes for your food-prep company. It’s wonderful to know that you found the platform fast and easy to use, especially for managing multiple locations. We’re also glad OptimoRoute's features have matched your needs, helping you streamline your in-person deliveries. We appreciate your feedback about address accuracy and will continue working to improve this aspect for an even smoother experience. Thank you for choosing OptimoRoute—we’re honored to be part of your delivery success!

MV

Miguel V.  
Administrador  
Facilities Services  
Used the software for: 2+ years

### "Experiencia con Optimo "

November 5, 2024

5.0

Optimo me ayudo a simplificar el trabajo de distribución. Desde que lo implementamos el trabajo es mucho más ordenado y eficinte reduciendo importantes costos. Permite ademos identificar puntos de mejoras mediante los datos donde se puede medir tiempo, frecuencias y muchos otros datos que son cruciales para tomar deciciones. Todo esto de forma automática.

Pros

La facilidad para adquirir en linea es algo que destaco. También me gustó lo práctico que resulta la programación teniendo el ruteo listo en minutos con los reportes de analisis y seguimiento. También destaco el no haber experimentados fallas en el sistema.

Cons

Lo que lamento es no tener forma de crear una plantilla editable o moldeable al cliente de manera a ponerle logotivo y algunos detalles extras. Esto a los comprobantes de entregas.-

Reason for choosing OptimoRoute

Por todo lo que ofrece el servico ademas que resulta facila la adquisisción.

Switched from

[QuadMinds](https://www.capterra.com/p/208496/QuadMinds/)

Por complejidad para adquirir el servicio

Review Source

Response from OptimoRoute

November 13, 2024

Thank you for your thoughtful review! We're delighted to hear how OptimoRoute has helped you streamline distribution, organize work more efficiently, and reduce costs. It's great to know that the ease of online purchasing and fast route planning, along with analysis and monitoring reports, have been valuable in your operations. We appreciate your suggestion about creating a customizable delivery receipt template—having the ability to add a logo and extra details could indeed enhance client interactions, and we'll consider this for future updates. Thank you for choosing OptimoRoute, and we’re excited to keep supporting your growth and efficiency!

JB

JOAN B.  
Business Manager  
Wholesale  
Used the software for: 2+ years

### "Save Money using OptimoRoute"

October 25, 2024

5.0

Implementing OptimoRoute streamlined our delivery process so much so we were able to reduce our dispatch employee from full-time to part-time. Saving on payroll. Needless to say the routing system is right on target, getting our driver in and around Manhattan in the most time efficient way.

Pros

OptimoRoute has helped us streamline our pick up and delivery service. We are a small business usually just sending out one truck a day that makes multiple stops. The app continually updates delivery times throughout the day. We are able to track our driver without having to call. The app automatically sends out text to clients when delivery is on the way. So many other applications we love.

Cons

Although the program saves addresses, it does not save the contact/cell phone numbers. We figured out a workaround, so it's not a big deal.

Review Source

Response from OptimoRoute

November 12, 2024

Thank you for sharing your experience with OptimoRoute! We're delighted to hear how our platform has helped streamline your delivery process and even supported cost savings by optimizing dispatch needs. It’s great to know that features like live delivery time updates, driver tracking, and automatic customer notifications have made a positive impact on your business. We appreciate your feedback about saving contact numbers—while we’re glad you found a workaround, we’ll definitely take this into consideration for future updates. Thank you again for choosing OptimoRoute and for letting us be a part of your business success!

AG

Alexandra G.  
Logistics  
Consumer Goods  
Used the software for: 6-12 months

### "Great software"

September 30, 2025

5.0

Great to make it faster and to track your orders. Sometimes it confuses that the system saves peoples addresses in case they ask to be delivered in other

Pros

Live feature, how easy it is to use. I like to see where the driver is at. And the times he takes to deliver

Cons

Adding points to the route is a bit tricky. Also i would like to have the option to connect to whatsapp to text clients

Review Source

Response from OptimoRoute

November 11, 2025

Hi Alexandra, We’re happy to hear that you enjoy the live tracking feature and find OptimoRoute easy to use - it’s great to know it’s helping you manage deliveries and track your drivers efficiently. We really appreciate your feedback and we’ll definitely share with our product team for consideration. Best OptimoRoute Team

Lily E.  
Sales Account Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "A dependable solution for daily routing"

January 5, 2026

5.0

Overall, my experience with OptimoRoute has been very positive. It’s reliable, easy to use, and helps keep our daily operations organized and running smoothly.

Pros

I’ve been using OptimoRoute daily for over three years, and I think that alone says a lot. It’s reliable, easy to work with, and has become an essential part of my day today operations

Cons

Last minute route changes can reset pending orders, requiring manual updates one by one, which can be repetitive during busy days.

Review Source

RR

Rachel R.  
Delivery Operations Manager  
Building Materials  
Used the software for: 2+ years

### "Good Program"

February 26, 2025

5.0

This is a very easy to use and accurate platform. I love that I can update customers with delivery times.

Pros

Love the accuracy and ease of use of the platform.

Cons

I dislike that I cannot view the truck number associated with the driver while viewing the map.

Review Source

Response from OptimoRoute

May 9, 2025

Thank you for your review! We're happy to hear that you appreciate the accuracy and ease of use OptimoRoute offers, especially when it comes to keeping customers informed with delivery updates. Your feedback about viewing the truck number on the map is very helpful—we’ll certainly consider this as we work on future improvements. Thanks again for your support and for choosing OptimoRoute!

KA

Kim A.  
Systems Architect  
Retail  
Used the software for: 2+ years

### "Easy to use, flexible, good value for money"

October 31, 2024

4.0

We have been very happy with optimoroute it has performed well without any issues in the 4 years or so we've used it. Users as well as the drivers have been pretty pleased with the ease of administration and the simplicity of the app.

Pros

The user interface is nice, clean and fast, options for routing are pretty flexible, being able to setup a pickup before a delivery has been very useful for us. The Api is also quite good and simple to use.

Cons

The biggest issue we've had has been a lack of logging, with multiple users changing things around it can be a bit tricky to find out who did what. Their support is very helpful in these situations but it would be nice with an audit log or similar functionality in the customer frontend.

Review Source

Response from OptimoRoute

November 13, 2024

Thank you for your feedback and for being a valued user of OptimoRoute for over four years! We're delighted that the clean, fast user interface and flexible routing options have been so beneficial, and it’s great to know that both users and drivers find the app easy to use. We appreciate your suggestion regarding audit logging to better track user changes—this is valuable input as we continue to improve our platform’s functionality and transparency. It’s wonderful to hear that our support team has been helpful when needed. Thank you again for sharing your experience and for choosing OptimoRoute!

JG

Jolena G.  
Administrator  
Food & Beverages  
Used the software for: 1-2 years

### "Useful Tool for the Industry"

February 19, 2025

4.0

User-friendly, customizable experience. Easy to learn and customer service is quick to respond.

Pros

It helps take the stress out of coordinating hundreds of orders and our drivers.

Cons

I wish there was an automatic monthly recurring setting so certain stops would repeat around the same time every month.

Review Source

Response from OptimoRoute

March 10, 2025

Thank you for your review, Jolena! Managing hundreds of orders and coordinating drivers can be a challenge, so we’re glad to hear that OptimoRoute has helped reduce that stress for your food and beverage operations. As for the monthly recurring setting suggestion, we have to say that a feature like this could be just around the corner! It’s also great to know that you’ve found the platform user-friendly and customizable, with responsive customer service. We appreciate your feedback and look forward to continuing to support your business!

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