# Page 6 | OptimoRoute Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is OptimoRoute the right Route Planning solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161579/OptimoRoute/reviews

---

OptimoRoute

4.6 (248)

[View alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 6 - Reviews of OptimoRoute

## Showing most helpful reviews

Showing 126-150 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Calin-Alexandru M.  
Owner  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "a good implementing and user experience"

October 20, 2021

5.0

The experience was great. Domo was a real help for my while i was doing the testing and afterwards also. He helped the decision also

Pros

the fact that i can do the setup by myself and that the app is very intuitive

Cons

that you dont have a unit of planning smaller than the day. i have 2 shift per day and i have to split them using a workaround

Alternatives considered

[Routific](https://www.capterra.com/p/142530/Routific/)[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/)[FarEye](https://www.capterra.com/p/228871/FarEye/)[Spoke](https://www.capterra.com/p/210604/Spoke/)

Reason for choosing OptimoRoute

it was the best bang for the buck and the fact that i could test it myself with all the options available.

Review Source

Response from OptimoRoute

November 9, 2021

Hi Calin, Good stuff! Thanks for the feedback. We pride ourselves on our great support and making sure the software works for individual companies. As for the multi-run routes, there are a few ways to do that easily in OptimoRoute. Although you are likely set up with the best workflow for your use-case, we're happy to take another look anytime, to make sure you are getting the most efficient, accurate routes in the least amount of time. Just drop us a note at support@optimoroute.com and we'll hook you up!

CH

Cathy H.  
Owner  
Retail  
Used the software for: 6-12 months

### "User Friendly"

September 12, 2019

5.0

Based on the basics of what I need to accomplish with the program, it works great! I am very happy with it and would recommend it if ever asked

Pros

I like that it is easy to use and routes are created quickly. I like the fact that you can have more than one vehicle routed at a time and that you can export the route to the driver if need be. I like that you can have more than 21 stops per vehicle without having to create a new route. I have not utilized the program to its full capacity as of yet.

Cons

That when you add an address and you want to copy and paste it into the name field it it tends to default back to the location section causing you to enter the location twice on the line. That you actually have to download the trip info to retrieve times etc. That sometimes it give you wacky driving times and if you reference the two driving destinations with google maps, you get different times. Although, traffic may be the indicator here.. not sure.

Review Source

Response from OptimoRoute

October 31, 2019

Hello Cathy, Thanks for leaving a review about OptimoRoute, and for letting us know what has impressed you and concerned you. It's wonderful to hear that you're enjoying the ease of use and the powerful capability of our route optimization software. Please be in touch at support@optimoroute.com - let's find a solution together to these issues that have been troubling you.

MF

Matt F.  
Business Systems Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Routing Software"

September 20, 2019

5.0

The customer service has been great. We initially had an issue that we needed solved with same side of street service an no u-turns. OptimoRoute was able to add this functionality pretty quickly so that we could see it in action before making a full buying decision.

Pros

Ease of use and functionality. It has the ability to scale with the size of your organization. We were drawn to it because of the ability to assign "skills" to drivers. This allowed up to split up our fleet according to their specialty.

Cons

The price. It is on the higher end of routing software that we looked at, but with the included features and excellent customer service, it has worked out well for us.

Alternatives considered

[RouteSavvy](https://www.capterra.com/p/158785/RouteSavvy/)

Reason for choosing OptimoRoute

Features and customer service

Review Source

Response from OptimoRoute

October 28, 2019

Hello Matt, Thanks for your review - we appreciate the feedback! It's great to hear that OptimoRoute is helping manage your fleet's constraints. Most customers see ROI within weeks or sometimes days of use - so we're glad you're experiencing the value that our route optimization software brings. We're proud of our features that suit a diverse range of workflows. Stay tuned for new features, because we're continuously working on giving our customers the best product possible. Best, Cathy

GV

GC V.  
FUNDRAISER LEADER  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "OptimoRoute has saved us tremendous time!!!"

September 10, 2019

5.0

I mentioned many of my experiences in the above comments but this software has allowed us to streamline our fundraising goals. We are all volunteers and often times spent many hours in helping to organize our routes, drivers and deliveries. This software has taken the hassle out of the equation. I actually look forward to the delivery days knowing that I have access to this sofware.

Pros

The ease of use, accessibility and the features that the software has to offer. We are able to easily copy previous routes, add/edit the drivers and quickly add new orders. This allows us to update the system in real-time allowing us to be very efficient. The delivery addresses are color coordinated by driver, so I can manually visualize the routes and make changes if and when necessary. I also love the ability to enter specific times that each delivery may take. This allows me to assign routes based on the required time for each driver. In the past, the routes were split up into addresses and equally assigned. However, some deliveries require additional time. This is an amazing piece of software that we are extremely happy to incorporate into our fundraiser drive.

Cons

I'm not sure that there is anything about the software that I dislike.

Review Source

Response from OptimoRoute

October 28, 2019

Hi GC, Thanks for reviewing your organization's experience of using OptimoRoute. It's great to read that our route optimization software is making your fundraising efforts much easier and more efficient. We're always improving features and adding capabilities - so keep an eye out for more ways of making your valuable work even easier to perform! Best, Cathy

MR

Mike R.  
CEO  
Construction  
Used the software for: 6-12 months

### "Painting Contractor who saved $7,500 by using OptimoRoute"

January 19, 2021

5.0

Long story short... We're a painting contracting company that paints 700 residential homes per year. To do that we bid on 2,000 projects per year in the Great Phoenix (Arizona) area. So, about 40 stops per week. Part of the issue is there are some time frame requirements for certain customers AND the Greater Phoenix area encompasses some 2500 square miles (6500 square kilometers). OptimoRoute has reduced scheduling workload by 125 hours per year ($3,125), miles driven by 3,000 per year ($1,500). This, along with the improved customer service and proposal turnaround time has given us an overall cost savings (or benefit) of $7,500 annually. When I call about a question or issue it is answered clearly and quickly (normally on the phone or within a few hours) or if it's a bigger request within one day.

Pros

Ease of use for both office staff and field personnel.

Cons

Nothing specific for us. I have seen multiple enhancements within the past 12 months that tells me the company is receptive to providing features based on customer feedback.

Review Source

Response from OptimoRoute

February 5, 2021

Hi Mike, Thank you so so much for reviewing OptimoRoute. It makes us so happy to hear that our optimization software has been of great value to your company! That's what we're here for! We're especially glad that you managed to cut down on costs and time in your business processes. If there's any additional information you're in need of, feel free to drop us a line at support@optimoroute.com. In the meantime, keep an eye out for new features that we'll be rolling out soon by checking out our socials.

MS

Matt S.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Easy to use Route planning software"

February 17, 2023

5.0

5/5

Pros

Very easy to use, and set up, while also able to communicate with customers effectively

Cons

Slower on updates and new features but they are working and not buggy

Review Source

Response from OptimoRoute

March 3, 2023

Hi Matt, We're glad that you found OptimoRoute to have better support, pricing and features. We develop and monitor our new releases really carefully and and our uptime is 99.9%, so we're happy you noticed that we're not buggy. To see the latest updates in OptimoRoute, be sure to check out the "What's new" feature under our Support navigation menu.

JM

John M.  
President  
Legal Services  
Used the software for: 2+ years

### "Cannot live without it"

March 3, 2023

5.0

Pros

The software can be set up with routes days or weeks ahead of time and can be rearranged as needed. Also allows us to track the teams and know when they are completed and in time

Cons

More driver apps allow them to enter notes on the task so we can see it remotely

Reason for choosing OptimoRoute

Needed something that was driver friendly and more reliable

Review Source

Response from OptimoRoute

March 21, 2023

Hi John - thanks for the review! Glad to hear you've been liking our planning and tracking features. As for the notes, you can have your drives write notes and attach them to the task by activating our Proof of Delivery / Service feature. For more info, feel free to reach out to our support team at support@optimoroute.com.

JS

JEFF S.  
Support Services Mgr  
Facilities Services  
Used the software for: 1-2 years

### "OptimoRoute review - One year later"

March 12, 2019

5.0

The folks at Optimo are passionate about their product and it shows in their ability to effectively respond to our specific business needs. Up until now, we've never been able to find an off the shelf product capable of managing our specific logistic requirements and Optimo has done an outstanding job in tailoring OptimoRoute to meet every one of these requirements.

Pros

OptimoRoute has proven to be a very versatile platform for our logistics department. The software accommodates all of our time, date and licensing constraints which was critical for our business needs. In addition to effectively managing our constraints, Optimo also manages the large volume of orders/routes we process every month. Another feature we have found to be beneficial is Optimo's ease of use. The UI is very well thought out and users can begin creating routes with very little need for tutorials.

Cons

Nothing specific comes to mind although some enhancements to the multi-user functionality are something we are looking forward to and are forth coming.

Review Source

Response from OptimoRoute

March 20, 2019

Awesome to hear, Jeff! User feedback helps us develop new and amazing features, and your feedback always helps tremendously.

ALS

Alvin Lee S.  
Owner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "1 of the best apps to use in creating a courier service "

March 3, 2023

4.0

Pros

The name says it all, it optimizes my delivery routes & streamlines the delivery process

Cons

The price per user; I’d like to use this to hire more drivers but it doesn’t make financial sense given my profit margins

Review Source

Response from OptimoRoute

March 21, 2023

Hi Alvin - starting a courier service must've been a tough job, well done, and thanks for the review! Happy to hear that OptimoRoute has helped you along the way. If you ever do decide to upgrade the number of drivers, you can reach out to our support team and they will guide you through the process to make sure you are getting the most out of the platform.

PX

Paul X.  
operations manager  
Construction  
Used the software for: 2+ years

### "ultimate route planner"

February 19, 2023

5.0

Pros

Easy to manually route our workers daily route, we use this software to route our sign install crew to maintain damaged sigs in the council network.

Cons

If there is a duplicate location to have an option to highlight it in the list below the map.

Reason for choosing OptimoRoute

I used it at another work place and implemented it at the current work place and it suits our needs.

Review Source

Response from OptimoRoute

March 3, 2023

Thank you for your feedback, Paul! We're glad to hear that you were able to bring OptimoRoute into your latest company to help you manage your sign installation crew. We'd like to understand more about how you'd like to handle duplicates. While we do highlight duplicates on the map, we can help you find a few other ways to help manage this based on your specific use case. Please feel free to contact us at support@optimoroute.com and we'll be happy to help.

AT

Aly T.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Customer Review"

September 14, 2022

4.0

I still feel like I’m not getting my needs met with the type of industry that I am in. I often find myself still needing to manually Plan routes. Which leads me to another point that the manual route planning feature has been a lifesaver. Right now it’s not meeting all of my needs but it does the basics

Pros

OptimoRoute Is fairly easy to use once you are trained on the software. Initial training on the software was really good, For the most part it is user-friendly.

Cons

I still feel like I’m not getting my needs met with the type of industry that I am in. I often find myself still needing to

Reason for choosing OptimoRoute

This was an affordable start for out planning. I’m hoping that there are some opportunities for things to be more customizable to meet my needs in the future

Review Source

Response from OptimoRoute

September 28, 2022

Hi Aly, Thanks so much for the review and feedback. We are in the process of adding improvements to manual planning itself, so we are excited to hear how it works for you. In the meantime, feel free to reach out to us at support@optimoroute.com. We'd be happy to look at your workflow to see if we can make your planning even easier without manual planning.

HS

Hana S.  
Head of sales and marketing  
Medical Practice  
Used the software for: I used a free trial

### "EASY TO USE, ACCURATE AND EFFECTIVE!"

February 2, 2021

5.0

Distribution of corporate presents can be very challenging especially during Christmas/post-earthquake/COVID 19 times. In the year of 2020, we as a company have done it 2 times, so in order for me to best explain the efficiency of Optimoroute, I will just compare 2 exactly same processes with and without the use of Optimoroute. MARCH 2020 VS DECEMBER 2020 OPTIMOROUTE NO YES NUMBER OF PRESENTS 300 300 TEAM MEMBERS 7 1 NUMBER OF DRIVERS 3 3 DELIVERING DAYS 7 3 As you can see from the comparison above, not only have we saved the costs for drivers by decreasing the number of days needed for delivery, but also, having only one member of our team involved in the whole process, we have freed 7 working days of our 6 employees so that their time can be used in a more efficient manner. Optimoroute saved our money and time by simplifying and efficiently managing process that used to be time and energy consuming.

Pros

For the use of Optimoroute software no special technical knowledge is needed, other than the simplest knowledge of excel. The best thing is, after you import all the data, choose number of drivers and optimize the route, you are able to print routes for each driver, but even better, you can import the routes into their Google maps so the only thing left for them to do is drive!

Cons

I didn't find any downsides of OptimoRoute software.

Review Source

Response from OptimoRoute

February 8, 2021

Hi Hana, We appreciate the fact that you took the time to review OptimoRoute - thanks! It's awesome that you managed to save time and money with our route optimization software and that you found it easy to use! If you'll be in the need of any additional assistance in the future, you can always drop us a line at support@optimoroute.com - our team would be more than happy to help you out with anything you need. In the meantime, be sure to follow us on social media for updates about new features!

TB

Tim B.  
Logistics Manager  
Food Production  
Used the software for: 6-12 months

### "OptimoRoute gets the job done."

October 30, 2020

4.0

Overall, we are satisfied with the features and ease of use for OptimoRoute and have used it for 6+ months.

Pros

As a logistics manager for a food company, we were looking for ways to increase our reach beyond grocery stores when coronavirus started, so we started a local home delivery business. We tried out a few route managing apps before settling on OptimoRoute and we've had no reason to change. OptimoRoute's app was by far the simplest for our drivers to use. I also really like the ease of manual scheduling delivery points after I've already created a route. It's simple and intuitive and I can even make changes to routes that the driver is on and it will send the updates right to the driver's app.

Cons

One downside, is that it can be difficult to plan multiple routes at once for multiple drivers in the same city by only using the automatic route generator. I found that often I have to make minor adjustments to the suggested routes in order to optimize the plan.

Review Source

MA

Melanie A.  
ED  
Food & Beverages  
Used the software for: 6-12 months

### "Makes Life Easier!!! "

October 22, 2020

5.0

I love it...at the beginning of the pandemic, we had to pivot our operations to a delivery style food program. In the beginning, we were messing around with try to use Google and route our own journeys. There were so many reasons why this wasn't effective. I started looking for a better option- started with the free trial and was sold by the time it that ran out. Now we use it for all of our deliveries.

Pros

I loved that I could import the data for my deliveries directly from my website. It takes 2 steps- All you have to do is download the file from the website and then upload the file to OptimoRoute! The program then optimizes everything while allowing you to make customizations easily.

Cons

It has had a few glitches when I try to readjust routes that are in progress and drivers on the road lost their routes and had to work off of the manual sheet we print (from the program) which is handy to have for many reasons. That's only happened once... I don't' know why...most of the time it is very user-friendly.

Reason for choosing OptimoRoute

It was the first we tried and it worked exactly how I wanted it too. I do wish that you could have 1-3 drivers on the first plan then 3-5 and so on. One driver is all we really need except for once in a blue moon where we have many orders and then we would need 3 but it isn't worth it to pay the extra all the time- just a thought.

Review Source

Response from OptimoRoute

November 12, 2020

Thanks for your review. And congratulations on your successful pivot - we're glad OptimoRoute helped make it happen! Our customer support team is there to help whenever questions pop up, just drop us a line at support@optimoroute.com

CF

Cathy F.  
NOW Program Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Esceptional Customer Service"

October 22, 2020

5.0

The benefits from the program has been significant to help us grow a new program within our organization. We are able to deliver to food sacks to homebound seniors because of you fabulous route optimization process.

Pros

The mapping of the route is very helpful and the most impactful. I love that it takes the guess work out. When a route needs to be adjusted it is with ease. The ability to divide the route between drivers based on time, percentage and miles is a huge plus.

Cons

I wish that it would interact with our Pantry Program and GPS systems. That would be a dream and would ease redundancy. I would love to see a place to add photos, customer sign off of delivery and time card feature would be amazing!

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Routific](https://www.capterra.com/p/142530/Routific/)[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/)

Reason for choosing OptimoRoute

The ability to import customers, pricing, mapping, and the ability to send the route to our drivers phones.

Review Source

Response from OptimoRoute

November 12, 2020

Thanks for your review! Great to see that OptimoRoute is helping your business grow, we love this kind of feedback. Stay tuned for our next big feature release - we think you'll be thrilled!

CR

Chris R.  
Owner  
Retail  
Used the software for: 2+ years

### "Best investment we ever made to make our pickup and delivery service better."

February 27, 2023

5.0

The best!

Pros

The ability to keep my customers informed about our run status.

Cons

Having to reset the form everytime an update is made which is almost daily.

Review Source

Response from OptimoRoute

March 21, 2023

Hi Chris - that's great! It's super important for us that our users have the best possible experience and we work very hard every day on it - glad to hear your pickup and delivery service is reaping the benefits of it and our optimal routes. About having to reset the form - can you tell us a little more about it? Drop us a line at support@optimoroute.com and our team would be more than happy to work with you on this.

Shawn W.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "This has saved time and made my dirvers more efficient; so glad we found and implemented OptimoRoute"

February 17, 2023

5.0

Pros

Optimorout makes it extremely easy of creating the weekly routes.

Cons

I would like to see at least two more custom fields (preferable four).

Review Source

Response from OptimoRoute

March 3, 2023

Thank you for sharing your feedback, Shawn! A lot of our customers use weekly planning to save time and be more efficient. We have shared your request for more custom fields with our product team. We appreciate having you as a customer.

AS

Angela S.  
Delivery Coordinator  
Fine Art  
Used the software for: 6-12 months

### "Parthenon Framing"

February 22, 2023

5.0

Great

Pros

I can track drivers and give time windows to customers

Cons

Does not save phone numbers without coping order

Reason for choosing OptimoRoute

Free Trial

Review Source

Response from OptimoRoute

March 21, 2023

Glad to hear that you are getting all the benefits from our Realtime Order Tracking feature and that it's making your customers happy as well! As for saving phone numbers, for most of our customers the contact details for the end customer may change from day to day. Because of this, we give users the option to input the correct contact details for each day's orders. If you have any additional questions, our support team would be happy to help you in making your workflow smoother, feel free to reach out to them at support@optimoroute.com.

OR

OSCAR R.  
General Manager  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Better than Best"

October 27, 2020

5.0

our experience has been excellent and we are sure that using it fully will make it even better.

Pros

Optimo, for us it has been the key in our growth of our operation and it keeps costs low, it is an easy program to adapt and above all it has helped us a lot in the last mile.

Cons

They are missing in the driver's application, the proof of delivery of the packages, as well as the photograph and that the client who receives signs.

Alternatives considered

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[Onfleet](https://www.capterra.com/p/142633/Onfleet/)[Track-POD](https://www.capterra.com/p/178880/Track-POD/)[Routific](https://www.capterra.com/p/142530/Routific/)

Reason for choosing OptimoRoute

because it adapted more to our needs

Review Source

Response from OptimoRoute

August 13, 2024

Hi, Thanks for being part of the OptimoRoute family. The OptimoRoute Mobile App allows for a completely seamless and automated experience for your drivers or field service technicians. The App provides a complete list of the day's orders or jobs, along with step-by-step navigation to each location. The App can pass specific notes to the driver and the driver can capture a whole host of information while on site - including proof-of-delivery (POD) 20 photos of the delivery of job location, barcode scans of packages to automatically capture a time stamp and a geo-coded location for the delivery. The App allows for real-time updates to your customer notifications along with current ETA and can be set up to fully automate your driver's delivery workflow so that every delivery experience meets the standards set for your business. OptimoRoute also allows for complete flexibility so that every business can tailor the driver experience the way they want.

JF

Jeff F.  
Warehouse Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Saves time and stress!!"

September 24, 2019

4.0

It has been a great time saver with determining where my drivers are delivering to. All said, it has made this section of our business more efficient.

Pros

It's great when you have multiple drivers and territories. It's easy to look at the details of each account, add notes, and move things around to your liking.

Cons

Sometimes the routes don't make sense and I end up having to manually fix the route.

Reason for choosing OptimoRoute

It was recommended to us by the company next to us. They use it as well and help when we have issues.

Review Source

Response from OptimoRoute

October 31, 2019

Hi Jeff, We're glad to hear about the time that OptimoRoute has been saving your company, that's awesome! Thanks for taking the time to leave your valuable feedback. Our route optimization software builds the most efficient route based on the constraints set. This may look strange when displayed on a screen, but the resources used (mileage, time, number of drivers) are always optimal. Of course, there may be certain situations/side cases where dispatch or drivers know a certain constraint can be broken, so manual intervention allows for quick correction. Drop us a line at support@optimoroute.com telling us what you've had to fix, and we'll work on improving your experience.

JM

Justice M.  
Network Admin  
Wholesale  
Used the software for: 1-2 years

### "We love it!"

December 23, 2022

5.0

Pros

Ease of use and the API was very easy to integrate into our software.

Cons

I believe the API has more features than the web dashboard does, I wish they would implement these. (Clustering Factor)

Alternatives considered

[RouteManager](https://www.capterra.com/p/185092/WorkWave-Route-Manager/)

Review Source

Response from OptimoRoute

March 3, 2023

Thank you for your review! We are pleased to hear that you're using our API successfully. We have a team of implementation consultants here at OptimoRoute that would be happy to work with you to make your experience with our API better. Feel free to reach out to support@optimoroute.com, and we'll get you set up for a consultation.

SS

Sobe S.  
CSO  
Food & Beverages  
Used the software for: 1-2 years

### "Must have product for any startup who delivers product"

October 22, 2020

5.0

Extremely satisfied with the price value of the product. This is a must-have for any serious startup that doest their own product delivery as well. You can manage costs more effectively and set up your own delivery team as well in your home city and area.

Pros

Easy to use and set up and very easy to use. The driver end is extremely easy to use. Instantaneous feedback on driver position and delivery status. Importing orders are easy. Scalability is great so you can manage cost as well effectively.

Cons

More support videos needed. Would be good to have more consistent product updates with new features. Similar street names sometimes put to wrong zip codes, and cities.

Switched from

[Routific](https://www.capterra.com/p/142530/Routific/)

Much more cost-effective and easy to use

Review Source

EH

Eric H.  
CEO  
Consumer Services  
Used the software for: 6-12 months

### "Good Set Up/Needs Updates"

October 22, 2020

3.0

Pretty good.

Pros

I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!

Cons

The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.

Alternatives considered

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)

Reason for choosing OptimoRoute

Route4Me is way to expensive, and it wasn't that great anyway.

Switched from

[Routific](https://www.capterra.com/p/142530/Routific/)

It was easier to upload and make changes to my route.

Review Source

DB

David B.  
Distribution Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Optimo Route Usage"

September 20, 2019

4.0

Customer support was prompt and very helpful, and now it's been very stable and useable. Waiting for some additional features and better transparency/tuning options for route creation, but overall very happy. Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.

Pros

Software provides powerful routing that does everything we need - full weekly planning with the ability to to manage multiple vehicles.

Cons

Learning curve is a little bit steep and there are a few counterintuitive user interface things that bit us before we got used to it.

Reason for choosing OptimoRoute

Optimoroute had a better feature set and could handle more complex routing options.

Review Source

Response from OptimoRoute

October 28, 2019

Hi David, It's great that you've taken the time to let us know what using OptimoRoute has been like for you - thanks, we appreciate the feedback. Good to hear that our Weekly Planning feature is making life easier for you. We're always working on improving our user experience, and we're constantly adding features and enhancing existing ones. So, stay tuned! Best, Pete

JZ

Jerry Z.  
Manager  
Wholesale  
Used the software for: 2+ years

### "For those who needs it, it definitely works"

December 21, 2018

4.0

The software works, although it is quite expensive for small business like us, we really hope that there are pricing plan for small business like us who has lower volume shipment but needs multiple drivers.

Pros

Able to automatically route multiple drivers, persistent software updates, when it comes to questions, the support team does get back to us fairly quickly.

Cons

There are some small glitches, for example, our "depot" was always printed out as "New York, NY", although these can be fixed by contacting the support team, it was a bit annoying. But regarding the "Route Balancing" function, it is a weird one as sometime it works, and sometime it doesn't.

Review Source

Response from OptimoRoute

January 10, 2019

Thanks Jerry, we value your comments! So glad we've helped your team be more efficient and you like our speedy support. Every day we're working to improve results and make usage more intuitive. Keep an eye out for further updates!

Similar Products

Featured