# Page 2 | OptimoRoute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is OptimoRoute the right Route Planning solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161579/OptimoRoute/reviews --- OptimoRoute 4.6 (248) [View alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of OptimoRoute ## Showing most helpful reviews Showing 26-50 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DV Daniel V. Director Automotive Used the software for: 2+ years ### "The Gamechanger we longed for" January 12, 2026 5.0 In the many years that we have used optimoroute, we have gained more trust with our clients, by communicating when they will be recieving their packages, verbally, creating an increase in sales to our company. Pros The ability to set up and track deliveries in reat time. This has helped us to communicate with our clients and make quick decisions when new orders are added to a delivery run. Cons \- That you can't unschedule deliveries, once driver has looked at their assigned run - Real time ETA's are inaccurate, it would benefit to link real time traffic with Waze or Google maps - The inabillity to share an individual delivery with ETA to a Customer Review Source Response from OptimoRoute February 18, 2026 Hi Daniel, Thank you for such a strong review — and for being with us for so many years. That long-term trust means a lot. It’s great to hear real-time tracking has helped you communicate better with clients and make quick decisions when new orders come in. That kind of visibility builds confidence — and the fact that it’s contributed to increased sales says everything. When customers know when to expect their parts, trust grows naturally. We appreciate you outlining the limitations you’ve run into. That’s helpful feedback, and we understand how those areas could impact day-to-day flexibility. Thanks again for sharing your experience and for continuing to rely on OptimoRoute. Best OptimoRoute Team DT DJ T. owner operator Construction Used the software for: 2+ years ### "Awesome product for the price." February 4, 2026 4.0 I've been using the service for years, I use Jobber as my CRM but the routing and automatic communication is garbage. Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use. There are so many parameters which is great, but sometimes can make it hard to use for someone new to the software. I've always had someone call me and help me with service although it usually took a couple days for them to get back to me. Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app. Pros super quick and efficient to transfer data and best routing I've found especially for the price. customer support has been amazing when I needed assistance, although it usually took a couple days to talk to someone in person. love the automated texts for tracking and appointment time frames. Cons Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why. takes some time and patience to figure this out. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing OptimoRoute other routing services were as the crow flies, too much hands on to create routes. Review Source Response from OptimoRoute February 18, 2026 Hi DJ, It’s great to hear the routing quality stands out, especially compared to other tools you’ve tried. Moving data quickly, building routes across hundreds of locations, and having automated texts keep customers in the loop… that’s real operational value. We’re also glad our support team has been there when you needed help. That follow-up matters, even if it sometimes took a little patience. We hear you on the learning curve and the number of parameters. There’s a lot of power under the hood, and that can feel heavy at first. And your point about editing on mobile is noted. Thanks again for sticking with us and for sharing such an honest review. Best OptimoRoute Team FS FORREST S. Manager Computer Software Used the software for: 2+ years ### "Great for dispatchers, frustrating for developers" March 9, 2026 4.0 While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform. We are building a custom app around their routing engine, and the lack of administrative API endpoints forces us into clunky, manual workarounds for onboarding. It's great for basic route planning, but the API needs a major overhaul to support real scalability. Pros The actual route optimization engine is very powerful. Once you finally get your data and fleet configured in the system, it handles daily planning, order pushing, and live tracking reliably. It's a solid operational tool for day-to-day dispatch execution Cons The REST API is severely limited and not developer-friendly for administrative tasks. The biggest roadblock is that you cannot programmatically create or import new drivers or vehicles via the API. Even for a brand-new driver, you are forced to break out of your custom app and manually use their web dashboard or CSV upload to build their profile before the API can interact with them. It also lacks basic endpoints like bulk order retrieval by date, making custom integrations a hassle. Alternatives considered [Route4Me](https://www.capterra.com/p/149633/Route4Me/)[Zeo Route Planner](https://www.capterra.com/p/208151/Zeo-Route-Planner/)[Onfleet](https://www.capterra.com/p/142633/Onfleet/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Track-POD](https://www.capterra.com/p/178880/Track-POD/) Reason for choosing OptimoRoute Price was the major deciding factor. Full-suite platforms like ServiceTitan and Jobber were cost-prohibitive because we would be paying a premium for CRM and invoicing features we simply didn't need. OptimoRoute gave us a much better price-to-performance ratio by offering a powerful, standalone routing engine without the bloated software costs. Review Source NH Nancy H. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Loveing OptimoRoute" February 6, 2026 5.0 I love optimoroute. It has made making my route and keeping track of my drivers progress so much easier. It does everything I need it to do. I haven't found another routing service that does a better job than OptimoRoute Pros This app has made my routing so much easier. I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers. I always recomend Optimoroute to other mom&pop trash companies since it is so inexpensive and worth every feature. Cons I would like to see more on demand customer support even if it is an AI chat bot helping me figure out how to fix something. Theres so many features I haven't started working with since I am not 100% sure that I know how it will work. Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) Reason for choosing OptimoRoute Beacuse of the pictures that we can uptraload to the route. THis helps us so much when clients claim something was not done Review Source FG Frederick G. President Food Production Used the software for: 2+ years ### "Best TMS for routing" January 10, 2026 5.0 We are using optimoroute till 2020 and consistently view upgrade. It's a game changer in our business. Next step is to connect optimo to our ERP. Pros It's very user friendly using. Very fast to give experience to anybody in the business. We like too Live tracking and delivery proof. Cons Hard to have customizing tips, sometime we have somethings different and we don't know if we can modify. Review Source Response from OptimoRoute February 18, 2026 Hi Frederick, “Best TMS for routing” — that’s high praise. Thank you. We’re so glad the platform feels user-friendly and easy to roll out across your team. When anyone in the business can pick it up quickly, that makes growth a lot smoother. And live tracking plus delivery proof? That combination really does change the game, especially in food production where visibility matters. It’s also great to hear you’ve seen steady upgrades since 2020. That long-term trust means a lot to us. We appreciate your note about customization — that’s helpful feedback. And connecting to your ERP sounds like an exciting next step. Thanks again for sharing your experience. Best OptimoRoute Team BL Bryant L. Owner Environmental Services Used the software for: 2+ years ### "Great software for my one man company" March 3, 2026 5.0 My business wouldn't run nearly as smooth without Optimo Route. It's affordable and I am still discovering useful features. Highly recommended. Pros Optimo Route has been an essential routing software for my small business. I am just one man doing local residential irrigation. I can easily route all my appointments for the day, week, month, year. I have annual services and can easily schedule using past routes and copy to future visits. There are many options I don't utilize but see value as my business grows. I can easily change routes, see the addresses on a map, client names, assign priority stops, and then send it all to the driver app. I have not encountered any issues that needed support. The monthly fee is nothing compared to the value and ease. This is an entire logistics and transportation program. Cons There are so many software programs that offer these same logistical options within larger client service and booking programs. Once my business is big enough to use one of those complete service all-in-one management programs, I probably will not need Optimo. For now it keeps my overhead costs low as I just have to do a little extra work to manually sync with my appointment and client Mgmt program. Switched from [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Offers the features I needed to organize my company routing. Review Source vT vumani T. technical support engineer Information Technology and Services Used the software for: 1-2 years ### "EASY TO WORK ON" February 23, 2026 5.0 Overall, my experience with OptimoRoute has been very positive. The platform has significantly improved route planning efficiency and reduced the time spent manually organizing schedules. Its automated optimization saves time, lowers fuel costs, and improves overall operational productivity. Pros What I liked most about OptimoRoute is its powerful route optimization capability. It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel time, and improve overall productivity. The platform is very user-friendly and easy to navigate, making it simple to schedule, adjust routes, and track drivers in real time. I also appreciated the real-time tracking and customer notification features, which improve communication and customer satisfaction. Another major advantage is its flexibility — it allows easy rescheduling, handles last-minute changes well, and provides detailed reporting that helps with performance analysis and operational improvements. Cons One of the main drawbacks is that the pricing can be relatively high for small teams or businesses with a limited budget. Some advanced features are only available on higher-tier plans, which may not be cost-effective for everyone. The system can also feel slightly complex at first, especially during the initial setup phase. Configuring all the settings, constraints, and integrations may require some time and training. Review Source NO Neil O. Franchise Owner Food & Beverages Used the software for: 2+ years ### "Great software, reasonable cost" March 21, 2026 4.0 It's been good overall. I did have the option to plan 2 routes, but had to reduce it to 1, because of a cost increase that happened a year or two ago. Pros Optimoroute is easy to use, and many improvements over the years, makes that much more so. Drag and drop capability is an example. Cons The cost - even though compared to many others, it is relatively lower cost, it is really the only thing I can look less favourably on (yes, I'm from Canada). Alternatives considered [Routific](https://www.capterra.com/p/142530/Routific/)[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/) Reason for choosing OptimoRoute We are franchise system, and it was recommended by the franchisor - despite cost increases, we stuck with them, as the price is still better than many others out there. Review Source JR James R. Head of Logistics Food Production Used the software for: 2+ years ### "Highly reccomend " January 7, 2026 5.0 I am the logistics manager of a medium-sized company. I find the platform really easy to use. It gives clear messages to customers and the GPS works well for the drivers. Pros The platform is really easy to use, especially when setting up the subheaders correctly. We have various amounts of data that our drivers need to use, which fit in seamlessly with the platform. It helps create route efficiency and increases productivity. Cons One issue is that it doesn't give to much variety when trying to use different types of vehicles. It would be great if it had a bike or a cargo bike option as they have different rules when comparing to Vans etc Review Source Response from OptimoRoute February 18, 2026 Hi James, Thank you for the recommendation — that means a lot. It’s great to hear the platform fits seamlessly with the data your drivers rely on. When setup is clean and everything flows into the route the way it should, it makes a real difference in productivity. We’re also glad the customer messaging and GPS are working well in the field — that clarity for both drivers and customers is huge in food production logistics. We appreciate your note about vehicle types, too. That’s helpful feedback, especially as fleets become more diverse. Thanks again for sharing your experience and for trusting OptimoRoute with your logistics. Best OptimoRoute Team SK Sam K. Projects Manager Food & Beverages Used the software for: 2+ years ### "Simple but effective" December 28, 2025 5.0 We have used it since the Covid pandemic and have not looked into other software which performs this same job. We have looked into alternate software in most other parts of the business so this is high praise. Pros It is easy to use and simple to teach others. It has had improvements since I first started using it. It has allowed us to know how many drivers a day we should be using and due to this has saved the company money. Cons After a while you get used to what it should do/ what your routes generally look like however If you have inputted data incorrectly it is hard to pinpoint what is throwing it off. I do not know how this could be improved though. Review Source Response from OptimoRoute February 18, 2026 Hi Sam, “Simple but effective” is actually one of the best compliments we could get. When something’s easy to teach, easy to use, and quietly saving the company money in the background… that’s a win. It’s great to hear it’s helped you figure out the right number of drivers each day. That kind of visibility can really change the math of an operation, especially in food and beverage where margins matter. And the fact that you’ve stuck with us since the Covid days — while reviewing other tools across the business — honestly means a lot. You also raise a very real point about data inputs. When something small is off, it can be frustrating to track down what’s causing the route to look “wrong.” If you ever want a second set of eyes on a route that seems off, our support team is always happy to help dig in. Sometimes it’s just one tiny field causing a ripple effect. Thanks again for the trust — and for the high praise. We don’t take that lightly. Best OptimoRoute Team JL Janelle L. President Construction Used the software for: 2+ years ### "Great product for Dispatching multiple vehicles!" February 28, 2026 5.0 Nothing but great, we have been using for for 3 plus years now. It has been easy to train new staff on it, our drivers seem to like the app side of it. Pros Ease of use, the flexibility of the product. The visual side of where the trucks are, whether they are ahead or behind schedule is nice to see. Also the customer texts when the driver is on the way is nice. Cons Sometimes, support isn't as quick as I like to move, but I make it work. The reporting side of the program, I wish I could customize further. Review Source GH Giles H. Sales Director Food & Beverages Used the software for: 1-2 years ### "Worth the investment." December 29, 2025 4.0 Worth the time and investment to get it set up. We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by delivery date. Pros The routing appears eminently sensible. It's pretty darned easy to use for us and our drivers. The pictures (once we started using this feature) have definitely saved our bacon. Cons There's a definite learning curve in how to use and integrate into our systems. Whilst it's worth it, it does feel quite laborious at the start. Review Source Response from OptimoRoute February 18, 2026 Hi Giles, “Saved our bacon” — we love that. And we know exactly what you mean. Those photos can be the difference between a long back-and-forth and a quick, clear resolution. When you can look back and see what happened, it changes the conversation completely. We’re glad the routing feels sensible and that your drivers find it easy to use. That practical, no-drama usability is what we aim for. If it works in the real world — not just on paper — that’s what matters. You’re absolutely right about the early days, though. Getting everything integrated and dialed in can feel laborious at first. There’s some upfront heavy lifting. But it’s good to hear that once it’s in place, it’s worth the investment — especially with tracking, historical trends, and delivery proof all working together. Thanks for sharing such an honest take. We really appreciate it. Best OptimoRoute Team KT Kristen T. Owner Insurance Used the software for: 2+ years ### "Great Routing Software" December 15, 2025 5.0 It is a good value for my money and I will continue to use the product. I also enjoy the app on my phone. It perfectly shows my route and integrates with GoogleMaps to direct me to each stop. Pros I can simply add addresses and in seconds my day is planned. It saves me time every day from making the route to executing the route. The software is easy to learn and you can be making efficient routes within minutes. I am a single person business owner, so there are probably many great features that I am not using. Cons There are no cons that I have run into. I enjoy using OptimoRoute every day to maximize my time on the job. Review Source Response from OptimoRoute December 22, 2025 Hi Kristen, This is such a great snapshot of a real workday: add the addresses, hit a button, and suddenly the whole day makes sense. That feeling of “okay, I’m set” in just a few seconds is exactly what we hope for, especially when you’re running a business on your own and every minute counts. We love hearing that OptimoRoute saves you time not just planning the route, but actually executing it out in the field. You’re also right about the extra features. They’re there if you ever need them, but there’s nothing wrong with using just what works for you right now. If it’s already making your days easier and giving you good value, that’s a win in our book. Thanks for sharing your experience — we’re really glad OptimoRoute is part of your daily routine. Best OptimoRoute Team DM Desiree M. Office Manager Consumer Services Used the software for: 2+ years ### "Thank you Optimoroute." September 2, 2025 5.0 I have made several suggestions to help with planning and growth for my business, and most have been followed up with and implemented into my routing. I appreciate that they listen and try to come up with solutions that work for my business needs. Security of client information has never been an issue for us. Pros Optimoroute gives me an all-inclusive look into the daily, weekly routes of all of my drivers. I have sight as to location, completion, and accuracy throughout each day. The help desk has been amazing assisting me with functionality and planning for growth. Cons I can't really say there was something I did not like, to start it is a little much to take in. I liked that they came out to the office to help me set up and get the basic functions going. Some things they have to set up on the back end were harder to figure out but we got thru that while their associate was here. Review Source Response from OptimoRoute November 11, 2025 Hi Desiree, We’re thrilled to hear how OptimoRoute has helped you gain full visibility into your drivers’ routes and performance, and it’s great to know our support team has been there to assist you through setup and growth. We really appreciate your kind words about our customer support and your recognition of how we take client feedback seriously. It’s fantastic that the improvements we implemented have made a difference for your business. Thank you for trusting OptimoRoute - we’re proud to be part of your continued success! Best OptimoRoute Team DH David H. Owner Administrator Environmental Services Used the software for: 1-2 years ### "Happy Dispatcher!" September 1, 2025 5.0 Both the program and the app are easy to use - the app has few screens to deal with and the options for navigation are great! Pros Easy to navigate and a good visual interface! The map viewable while scheduling makes it very easy to see who is going where, and if drivers may be intersecting to allow restructuring of routes. Cons Sometimes transferring routes to other drivers was a little confusing, but once I understood the process it was intuitive and easy. Review Source Response from OptimoRoute September 12, 2025 Hi David, Thank you for the great review! We're happy to hear that OptimoRoute has made your dispatching easier and more efficient, especially with the visual map interface that helps you quickly assess and adjust routes. It's great to know that both the web platform and the driver app have been user-friendly and streamlined for your needs. We appreciate your note about transferring routes - there can be a small learning curve at first, but we’re glad to hear it quickly became intuitive. Thanks for being a happy dispatcher and for choosing OptimoRoute! OptimoRoute Team YS Yvonne S. Food Bank Outreach Manager Non-Profit Organization Management Used the software for: 2+ years ### "Super Helpful!" October 3, 2025 5.0 Overall experience with OptimoRoute has been amazing. We have been users for 4+ years now and I could not imagine how much harder my job would be if I had to do my job without this program! Pros OptimoRoute helps our Non-Profit serve clients in our community much easier. It's a fairly cheap program that is easy to use, keeps our clients information safe and secure, and helps us be as efficient as possible when planning delivery routes along our town. It also helps keep track of successful vs unsuccessful deliveries so we can follow-up accordingly. All the set-up and import of data is easy to do! Cons Nothing, It's covered all our bases! There's many options I know I'm not using so I'm sure it offers way more than what I am currently using! Review Source Response from OptimoRoute December 22, 2025 Hi Yvonne, This really means a lot to us. Knowing OptimoRoute helps your non-profit serve people in your community more easily. When routes run smoothly, follow-ups don’t slip through the cracks, and client information stays safe, it frees you up to focus on the work that actually matters — helping people. We also love your honesty about not using every feature yet. That’s completely normal. Think of OptimoRoute like a well-stocked toolbox — you don’t need every tool every day, just the ones that make your job easier right now. And if you ever want to explore more, we’re always happy to help. Four-plus years with us is huge, and hearing that you can’t imagine doing your job without it… that’s incredibly humbling. Thank you for the trust and for the work you do in your community. We’re really glad to be part of it. All the best. OptimoRoute Team iA ilan A. Operation manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Amazing platform " December 18, 2025 5.0 Pros Its amazing platform, very friendly and easy to operate, we using past 7 years and we very happy, thank you Cons Some places to improve text messages to customers before and after, customer need to click and confirm the delivery otherwise we need to text all customers again to make sure everyone received notifications for delivery. Review Source Response from OptimoRoute January 21, 2026 Hi Ilan, seven years is a long time, and we’re really grateful you’ve stuck with us for so long. Hearing that OptimoRoute has been easy to use and part of your operation for years means a lot to our team. We also appreciate the feedback around customer text messages and delivery confirmations. That’s a very real, day-to-day pain point, and you’re right — having customers confirm more smoothly would save time and extra follow-ups. Feedback like this helps us understand where small improvements can make a big difference. Thanks again for the trust and for taking the time to share your experience. We’re always here if you want to talk through your setup or explore options that might help today. Best OptimoRoute Team MD Michael D. COO Construction Used the software for: 2+ years ### "Big fan of OptimoRoute" December 8, 2025 5.0 Very happy. It's become a daily used piece of software that replaced an outdated approach and has allowed us to improve operations Pros Ease of integration. We found the software and had it set up within one or two phone calls. Love how easy it is to use Cons Little outdated user interface, however if the cost of updating was passed on through licenses, i would be happy with it how it is Review Source Response from OptimoRoute December 22, 2025 Hi Michael, We love hearing this. Getting up and running in just a call or two, and then actually enjoying using the software day to day, is exactly how it should feel. Especially when you’re trying to improve operations without adding friction. We also really appreciate your honesty about the interface. That kind of feedback matters, and it helps us keep the right balance between improving things and keeping OptimoRoute accessible and affordable. Sometimes “not flashy, but it works” is the right tradeoff… especially when it’s doing the job every single day. Most of all, we’re glad OptimoRoute has replaced an old, clunky process and become part of your daily rhythm. Thanks for the trust and for being such a big fan. Best OptimoRoute Team mS mike S. Logistics Manager Food Production Used the software for: 2+ years ### "Reliable Route Optimization with Strong Efficiency Benefits" February 14, 2026 5.0 Overall, my experience with OptimoRoute has been positive. It has helped streamline scheduling and route planning, reduced operational inefficiencies, and improved coordination. While there are minor areas for improvement, the benefits outweigh the drawbacks for organizations that depend on optimized routing. Pros The most valuable feature is the route optimization engine. It simplifies complex scheduling and improves overall workflow efficiency. The automation reduces manual errors and saves significant planning time. Cons Pricing may be a consideration for smaller businesses. Additionally, the initial setup and learning process can take some time before users feel fully comfortable with all features. Review Source SV Stijn V. CEO Food Production Used the software for: 2+ years ### "Must have app for deliveries" January 2, 2026 5.0 Time saving app. A must have for anyone who does deliveries. The customer service is very fast and effective in their responces. Pros Very effective route planning. Our drivers are mostly exact on schedule. Our custumers appreciate that very much. Cons The system has no knowledge of roadworks, wich disrupts the scheduling. That is often necessary to draw up an effective schedule. Review Source Response from OptimoRoute February 18, 2026 Hi Stijn, Thank you — “must have” truly means a lot. We’re especially glad to hear your drivers are staying on schedule and that your customers appreciate it. In food production, being on time builds real trust, and it’s great to know OptimoRoute is helping you deliver that consistency. We’re also happy our support team has been quick and effective when needed. We understand your note about roadworks and appreciate you pointing it out. Thanks again for the trust — we’re proud to support your deliveries. Best OptimoRoute Team JP JAMES P. parts manger Construction Used the software for: 2+ years ### "WALDORF / ALEX PARTS MANGER " September 12, 2025 5.0 ITS BEEN GREAT WE STARTED WITH 2 DRIVERS A FEW YEARS BACK AND NOW HAVE IT RUNNING ON 7 STORES. WE LOOK FORWARD TO SPREADING THIS TO ALL 60 STORES OVER TIME Pros HOW GREAT IT IS ON WHEN IT COMES TO THE ROUTING AND MAPS. IT DOES GREAT WHEN FIXING THE RIGHT ROUTE AROUND THE CITY Cons WHEN ASSINGING DRIVERS THEN RUNNING ROUTES, IT SOMETIMES UN CHECKS THE DRIVER WE PUT IN. WE CAN MANUAL OVER RIDE IT SO THIS MIGHT BE SOMEHTING WE ARE DOING WRONG AND NOT PROGRAM Review Source Response from OptimoRoute November 11, 2025 Thank you, James, for the fantastic review! We're thrilled to hear how well OptimoRoute has been working for your routing and mapping needs, and it’s great to see how your use of the platform has grown from just two drivers to seven stores — that’s amazing progress! We appreciate you pointing out the driver assignment issue. It does sound like something our team can help you fine-tune, and we’d be happy to take a closer look to make sure everything runs smoothly as you continue expanding to more locations. It’s exciting to hear your plans to roll out OptimoRoute across all 60 stores — we’re proud to be part of your growth journey and look forward to supporting you every step of the way! Best OptimoRoute Team Ricardo M. Head of Pharmacy Pharmaceuticals Used the software for: 1-2 years ### "Good logistic planning tool" July 18, 2025 4.0 Good, still learning about this tool. It does help with planning the route for our drivers and also consider other factors. Pros This app is easy to use, the reporting function is very useful to generate KPIs and presentations if needed. Cons Advance reporting functions lacking although data can be exported and then you can do this in excel. Review Source Response from OptimoRoute September 12, 2025 Hi Ricardo, Thank you for the great review! We're glad to hear that OptimoRoute has been easy to use and helpful in planning routes while considering key operational factors. It's also great to know the reporting features have supported your KPI tracking and presentations. We appreciate your feedback on advanced reporting—being able to export and analyze in Excel is helpful, but we understand the value of having more built-in capabilities. We're always working to expand our features, and your input helps guide that. Thanks for choosing OptimoRoute—we're happy to support your logistics planning! OptimoRoute Team SA Supriya A. Exec assistant to CEO Building Materials Used the software for: 6-12 months ### "Optimoroute Review" May 20, 2025 4.0 It's great. I would love to see further developments in the future, but as of now it is easy to use and navigate for my drivers as well as dispatcher Pros It is easy to use and understand. Most functions are pretty clear. Love their overnight planning tool. Cons Copying multi day routes, or the fact that it changes the whole route without intimation. Not being able to see more than 5 weeks in a go. Alternatives considered [RouteXL](https://www.capterra.com/p/158784/RouteXL/) Reason for choosing OptimoRoute Overnight planning was available and it was easier to track drivers etc. Review Source Response from OptimoRoute August 14, 2025 Hi Supriya, Thank you for your great review! We’re glad to hear that OptimoRoute has been easy to use and that features like overnight planning and driver tracking have made a real difference for your team. It's great to know both dispatchers and drivers find the platform user-friendly. We appreciate your feedback on multi-day route copying and visibility beyond five weeks—those are valuable points, and we’ll definitely take them into consideration as we continue to develop and improve the platform. Thanks again for choosing OptimoRoute! OptimoRoute Team NM Nikita M. Sr. Mgr. Food & Beverages Used the software for: 2+ years ### "Great tracking software, easy to use for both us, driver and customers" March 25, 2025 5.0 Detailed delivery tracking software, we run a cloud kitchen and Optimoroute helps us and driver to prepare cost efficient routes, and ease of use for our customers to track and leave feedback Pros Super easy to use software, and addresses majority of our business cases related to delivery notifications and tracking. Cons There are instances where we need to run additional drivers on certain days and the system currently does not support to add ad-hoc drivers, you need to purchase min. a full month of membership for the same. Review Source Response from OptimoRoute May 9, 2025 We're glad to hear that OptimoRoute has been a great fit for your cloud kitchen operations, helping create cost-efficient routes and delivering a smooth experience for both your team and your customers. It’s great to know the tracking and delivery notifications are addressing your business needs. We appreciate your feedback on adding ad-hoc drivers—we understand how important flexibility is for dynamic operations, and we'll take this into consideration as we explore ways to make the platform even more adaptable. Thanks for choosing OptimoRoute and for sharing your experience! SP Steph P. IT Admin Retail Used the software for: 2+ years ### "Many years using Optimo & have never looked back." September 30, 2025 4.0 Really great, honestly would recommend the system to anyone looking to integrate a route planner into their business. Pros Optimo is extremely easy to use, been using for many years with great support. Great value for money and the tracking / delivery notification have sped up our workflow and cut down operational costs. Cons I would like new features to be integrated more quickly. The system itself is very good, but only receives minor updates as opposed to big changes. Maybe somewhere to suggest ideas would be good? Review Source Response from OptimoRoute November 11, 2025 Thank you, Steph, for such a thoughtful review and for being with us for so many years — it truly means a lot! We’re so glad to hear that OptimoRoute continues to make a real difference for your team by improving efficiency, streamlining workflows, and helping cut costs. Your feedback about the pace of new feature releases is very valuable, and we completely understand your perspective. We’re constantly working behind the scenes to deliver meaningful updates while keeping the system stable and reliable. Thanks again for your trust, loyalty, and recommendation. Best OptimoRoute Team Similar Products Featured