--- title: "HOA Express Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HOA Express the right Club Management solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/161593/HOA-Express-HOA-Websites/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-15" --- HOA Express 4.9 (55) [View alternatives](https://www.capterra.com/p/161593/HOA-Express-HOA-Websites/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 15th, 2026 # Reviews of HOA Express Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews LR Lisa R Manager-OwnerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Owners are able to upload photos of their community and share their pets on the pet directory!“ May 18, 2026 PV Peter V Secretary of Hamilton Pointe HOAMedical Practice, Self-employedUsed the software for: Less than 6 months. “I suspect spam filters and wonder why I get so much obvious spam but this gets filtered unless looked for specifically.“ May 8, 2026 AN Ada N Board Member TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “We had hundreds of documents we needed to transfer to our new site and HOA Express made it seamless and fast. “ June 8, 2026 EG Elgin G WebmasterHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months. “I was able to inject some custom CSS, but they offer no support for that.“ July 22, 2026 JW Jacob W SelfConstruction, Self-employedUsed the software for: Less than 6 months. “The process was great as we demoed the product for 1 month and then we paid and were setup immediately with a webpage.“ August 30, 2026 RV Rosa V TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Website page templates have design and formatting limitations.“ May 1, 2026 JC Joe C TreasurerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “The introductory session offered with one of their representatives was very helpful at showing the key areas to get started in.“ June 11, 2026 GE Gunilla E SecretaryReal Estate, Self-employedUsed the software for: 6-12 months. “I think my only complaint is the design is dated.“ July 22, 2026 ## Showing most helpful reviews Showing 1-25 of 55 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Community Association Manager Used the software for: Less than 1 year ### "One happy HOA" October 27, 2026 5.0 From start to finish, I was happy with how easy it was. It didn't take much to get the Board of Directors to give HOA Express a try, they are happy. Pros Set up was easy, the page is easy to use and the homeowners have been happy with it, customer service is great. Cons It was confusing on how to set up the membe4rs, but other than that, I don't think there were any substantial issues. Review Source R Reviewer Community Operations Specialist Used the software for: 3-5 years ### "Great Bang for the $Buck" September 30, 2026 5.0 Most Excellent! I suggest HOA express every chance i get! I love directing owners to access the website for the community calendar, association forms and general information. Pros I work for a Developer/Builder and have utilized HOA Express for our developing communities. Having admin access it is very easy to use and the customer support is spot on. Uploading documents, posting events and sending emails to the registered owners is such a huge value for the money. Most HOA management company's charge 1000/yr for a website, and to maintain it. That is not good $$ spent, when the admin for HOA express has full control of managing the community calendar and posting important Association information and meetings. Cons Admin controls are hidden, but once you learn where they are, it is so easy to update the website. Customer support sometimes takes up to 24 hours to get back with you and other times it is within minutes. Review Source R Reviewer Volunteer web site maintainer Used the software for: Less than 1 year ### "A good move" September 15, 2026 5.0 As the technical person maintaining our site, switching to HOA Express has been a great move. The free migration of our existing site only needed some small tweaking and we were up and running, and the instructions for moving our domain registration were very easy to follow. Pros We were looking for a new host for our website that would also provide email aliases, and a service that would support email newsletters. This took care of all that in one place. The service was very easy to set up and maintain. We now have board members, who are not technical, approving new members and making updates to our site. Customer support has been very responsive. The price overall wasn't much more than we were paying just for hosting. Cons Any issues we ran into were minor. A couple of the configuration options for changing the appearance of the site were not easy to find, but customer service pointed me in the right direction. There was also a very long lag time when paying for the service by physical check. It seemed to take a surprising amount of time for the check to clear and be credited to our account. Review Source R Reviewer Board Secretary Used the software for: Less than 1 year ### "Easy Stable Website Platform" September 14, 2026 5.0 Again, our overall experience has been excellent. Everyone is very responsive, very knowledgeable, and willing to go the extra mile to help us! Our Board made a very wise decision when we decided to create a website for our community and to partner with HOA Express! Pros This is a great platform to create your HOA website. The Customer Support team has been phenomenal from the start. As a non-techie, I was able to create our HOA's website and secure restricted areas for homeowners as well as the HOA Board. The site is very user friendly, and the Customer Support team has been extremely responsive returning phone calls, scheduling meetings, responding to emails, providing access to information for the creation of more complicated requests. They deserve 5 GOLD Stars! The cost is excellent, too, especially when you consider the amount of time and money spent to produce supplies (toner cartridges and paper) for non-internet users. This will become the standard for communications for us in the months ahead. Cons We do not have any complaints about HOA Express. All of the current features and functions meet our needs and, although there are a couple of technical features we would like, they are not significant enough to stop us from utilizing the HOA Express platform now and in the future. Review Source R Reviewer Property Manager Used the software for: 1-3 years ### "Quality product at affordable rate." September 14, 2026 5.0 The few times I have had to call for assistance, the staff has been super helpful and friendly. However, it is so easy to use that there is never really a need to call for assistance. Also, the cost compared to other companies is definitely more affordable. Pros The software if extremely user friendly and easy to manage. It covers all the basis and makes it a breeze to update and operate. Cons There is literally nothing at all that I could complain about or state that I didn't like about HAO Express. Review Source R Reviewer Civil Engineer Used the software for: Less than 1 year ### "Using HOA Express is the best move we have made...wish we started using it earlier" September 4, 2026 5.0 HOA Express is an awesome product, and I wish I had used it from day 1 when we set up the HOA. It would have saved me so much time over the past 3 years trying to get by without it. We have a small HOA (11 properties) and originally we thought setting up HOA Express would be too much work. Wow that was a mistake. After tormenting ourselves for several years we finally decided to try it and it has simplified things so much. We had an onboarding call with them which was super helpful. Every question we had was answered quickly and it really went perfectly. I would describe the online application as being designed to be user-friendly first. I'm sure they could add in a bunch of features that would complicate it, but as I told the representative during on-boarding, it seems like whoever wrote the software knows what they are doing. Pages load fast and it's well organized... the exact opposite of nearly every other online application I use. I highly recommend this product. Pros Very easy to use, very reasonably prices, and great onboarding support. The application is so easy to add pages, upload documents, and particularly easy to set up members. Cons The initial payment setup takes what seems like a long time. It does happen in the stated timeframe, but it just takes a while. Also, our HOA has several different categories of members, some of which are subject to special group assessments. The invoicing process for dues is simple, but it would be better if separate dues could be assigned to each member or some mechanism to deal with subsets that have SGA's. Review Source R Reviewer President Used the software for: 1-3 years ### "Highly recommend the site" September 3, 2026 5.0 Very good overall. Easy to maintain and add new information. You don't have to be an IT person to develop the site. Customer service is very helpful. Pros Very easy to use from both a developer and user standpoint. As a non-IT person, I found it easy to set up new pages on the site and easy to add documents. Cons When I initially started to set up the site it took a bit of time to figure out the differences between the pages and files. Review Source R Reviewer Self Used the software for: Less than 1 year ### "HOA Express Review" September 3, 2026 5.0 The process was great as we demoed the product for 1 month and then we paid and were setup immediately with a webpage. The overall experience was easy and we were supported by staff throughout the process. Pros HOA Express fulfilled all of our communities needs including, private member pages, email addresses, payment processing for dues and the price is great. Cons This being our first HOA to setup a web page for, we didn’t know what to expect, so there really wasn’t any downside to HOA express for our group. The only thing I could think of is possibly being able to meet with someone for a demo sooner. Review Source R Reviewer Treasurer Used the software for: Less than 1 year ### "Very usefull, economic, and easy to get started" August 12, 2026 5.0 Our overall experience with HOA Express is very positive. I would highly recommend this tool to HOAs, especially board-managed associations. Pros HOA Express made it very easy to create a website for our association and to get started. It is very affordable, even for our small-sized association. HOA Express staff was very responsive to the few questions we had. They were very supportive in helping us get the greatest use of this tool. Cons It would be helpful if there were user-defined fields available. While this is a great asset in communicating with our members, it should be more useful to the Board in managing our association by storing files and providing shared access to other officers of the association such as emergency contacts, billing information, maintenance records, vehicle license numbers, etc. Review Source R Reviewer Webmaster Used the software for: Less than 1 year ### "Excellent HOA social/official website." July 25, 2026 5.0 I tested several platforms and HOA Express is by far the best for us. They have the features we need (except voting) and the cost is in line with our budget. Pros It's a great looking interface and our residents love that. For an administrator, it's very intuitive and easy to use. Support is not always instant, but they always get back with me. The online help is extensive, and they are actively update features. Cons I would like to modify the templates, but that is not part of their intended actions. I was able to inject some custom CSS, but they offer no support for that. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Easy and worth the effort initially" April 1, 2026 5.0 I have been impressed with the customer service and the overall interface I think once we get all of our land owners on board, it’s going to be a very slick system. Unfortunately, we have some technologically slow to adopt people. Pros That once it’s completely set up managing an HOA is so much easier!! I can’t wait until it’s all automated. It’s going to make my life so much easier and everyone that comes after me will have everything in one place no creating spreadsheets and members and keeping addresses an email straight. Cons Getting it all set up, but it wasn’t bad at all I had a couple of struggles and reached out to customer service a few times and they were great. Once I started getting a hang of it. It became much more easy. Review Source R Reviewer Website manager Used the software for: 1-3 years ### "HOA Express Best Value ever" September 17, 2021 4.0 They have the best customer service by far!!! They have a quick response with accurate information. They provide for a review of the website to ensure that it is professional looking to users. Pros Ability to quickly implement web pages, arrange pages in an order that is customized for our needs. Cons Some pages have a fixed format that can only be changed through HOA Express development. Review Source R Reviewer HOA Board Member Used the software for: Less than 1 year ### "A Great Choice for our HOA site" August 30, 2018 5.0 Our HOA was still doing everything on paper. We needed a better way to build a sense of community, improve communication and save time and cost. We evaluated a handful of vendors who provide HOA website templates. Our choices were narrowed to 3: HOA Express, HOA Space and HOA Sites. From the beginning HOA Express stood out when you compared features for the price. The page templates provided everything we needed, they had unlimited document storage with some text messaging included in the subscription and the free trial made it very easy to see our site before we committed to a subscription. They even provide automated letter mailing which we aren't doing currently but hope to take advantage of in the future. Where HOA Express really stood out was with their support. I had some questions during our evaluation phase. My emails were always responded to within an hour. I received email tips during our trial phase that were always timely, including an offer to schedule a 1 on 1 consultation with a designer to ensure we were getting every advantage of the site. I took advantage of this and during our consultation, I had some questions the support person took back to the product team. She responded to me within a couple of hours of our consultation. One of those questions involved the product team making a change to add a link to a section of a page. Very responsive! Our site has been live now for 2 months and our residents love it. Pros \* A helpful website with good content so we could do a thorough evaluation of their platform. \* A very responsive support team who gives 1:1 assistance - more of a custom support experience without the high price tag of other custom web builders. \* Very easy to setup and use - in about an hour, we were up and running. \* Great value and functionality compared to other vendors in this space. Cons There are some limitations in the page templates, but the support team has been very helpful in answering questions about the pages and always shares our feedback with the product team who made quick changes to support our requirements in some cases. Review Source R Reviewer website manager Used the software for: Less than 1 year ### "This is a full-featured website tool with incredible tech support" January 3, 2018 5.0 Pros For many years my homeowners association used GoDaddy for hosting our website, along with their Website Builder tools. Our HOA board decided to find a product that any of our residents could manage without web-building experience. HOA Express fit the bill completely! It does EVERYTHING we need! Here are the features I like the most: - Extremely easy to design our website using templates. - Residents create their own login and password and can customize their security settings. - Directory lets each homeowner provide whatever information they wish to share with their neighbors. - Announcements, newsletters and other important messages can be emailed to every resident or to a specific group of residents like board members. - A sample email is sent to me to review prior to blasting it to the entire neighborhood. - Monthly or weekly emails are automatically sent to residents, summarizing upcoming events and new website content. - Texts can be sent to residents' cell phones for immediate communication such as security alerts. - Residents can pay HOA dues online from their bank accounts or by credit card. - Pages can be easily added and edited. - Documents and photos are uploaded lightning fast. - Changes made to website occur instantly! - Technical support questions are answered within 24 hours (sometimes even within 24 MINUTES) with clear explanations and video tutorials. Review Source R Reviewer President Used the software for: I used a free trial ### "Setup really easy" June 25, 2024 5.0 Very simple and covers all of the features that we need. Pros Very intuitive and easy to learn and set up. Cons It would be helpful to have FAQs on some of the features. Review Source R Reviewer IT Systems Engineer ### "Web site up and running in 15-30 minutes." May 20, 2020 5.0 Pros \- Well designed page selection for HOA management and communication. - Web interface easy to use for setting up your site. - Public vs Private pages, you choose. - Site auto adjusts to the device you are using (web, phone, tablet)! - No html, xml, etc web page experience needed. - Free pages meet majority of HOA needs. Simple 2 tier scheme. Pay if you need those features. - Once your create a site, hoa-express sets up a free meeting with you! - No one to pay to create a site. You can try different layouts and pages! Cons \- Could not get the amenities thumb picture to expand, so the photos were added to the gallery so one could expand the photo.. Review Source R Reviewer owner Used the software for: Less than 1 year ### "excellent company with terrific support" March 21, 2018 5.0 Pros the ease of use was awesome being green to building a website. I took this project on a volunteer home owner to see how far I could get with it and it was so easy to do following their templates. Thanks for the help and support Cons Would love to see marquee page as well as a vendor advertisement page other than that its a great site with a lot of great features Review Source R Reviewer Website Admin Used the software for: Less than 1 year ### "Great Place for HOA Documents" March 12, 2021 5.0 Pros We put or Rules and Regulations online as webpages for easy access along with other HOA documents. HOA Express made it easy for owners to register, select what personal information is seen by others and select what communications an owner wishes to receive. Easy to use. Easy to set up. Full featured. Cons Works well. No gaps in functionality for what we were looking for. Review Source R Reviewer HOA President Used the software for: Less than 1 year ### "A HOA Neighbirhoid Needs This" March 9, 2018 4.0 Pros Most neighborhoods these days have a Home Owners Association to maintain property values and a pleasant lifestyle because otherwise one egligent neighbor can ruin resale values and drive buyers away Cons I wish it had more legal input in the software also for dealing with ignored lawn cutting putting up unauthorized antennas etc Review Source R Reviewer Community Association Manager Used the software for: 1-3 years ### "HOA express Review" June 9, 2026 5.0 for the value the site it reality easy to use need faster repsonse times to questions. The staff when available is great and is always helpful. Pros Ease of Use, Payments, User Freindly, I like that commincation is made to be simple, need an area where tenants can join but only access certain areas. Cons Need new features, footer area, better payments features, Need a way to send out violations letters or other notices directly to homeowner. Review Source R Reviewer Secretary Used the software for: Less than 1 year ### "Happy HOA - Nice New Site - Satisfied Customer" July 23, 2026 5.0 I am 100% satisfied with my experience. Our state has imposed a high bar level of new laws that we all have to meet and this website has checked of the notification, transparency and communication requirements. Overall, I appreciate this team and product. Pros HOA Express has created a product that is easy to use - I created my HOA website on a 5 hour flight and had more fun than a free movie. I find that 95% of what I wanted for my website is included in this product. The cost was within my community's budget - we are a small HOA and try to keep costs down for our members. I have used the Customer Support team multiple times to much success. They are patient and very knowledgeable about their product. Cons I think my only complaint is the design is dated. It would be fantastic if there could be some more options here. I would also like a more robust email campaign creator, but in all fairness, I haven't worked a lot with this yet. Review Source R Reviewer Treasurer Used the software for: Less than 1 year ### "Lands End Condominium Association-HOA Express Review" May 6, 2026 5.0 Our HOA transitioned to your platform last year to reduce costs, and we are very pleased with the result. The HOA Express representatives who assisted us were professional and patient. Their guidance was instrumental in helping our board members navigate the transfer process efficiently. Our HOA is very happy with the service provided by HOA Express. Pros Price, user friendly, great customer service, easy to follow "do-it-yourself" instructions in the 'Help' section of the website. Cons Website page templates have design and formatting limitations. Absence of template for board members to vote electronically. Review Source R Reviewer Property manager owner Used the software for: 1-3 years ### " Excellent Website Platform for Our Communities" June 15, 2026 5.0 Our overall experience has been excellent. We use HOA Express for two properties, and it has made managing resident communication, forms, and community information much easier. The platform is user-friendly, reliable, and has been a great asset for our management team. We would definitely recommend it to other HOAs and condominium associations Pros What we like most is how easy it is to manage. We use HOA Express for two properties, and it has made resident communication, document sharing, and online forms incredibly simple. It helps us stay organized without needing a complicated website. Cons I think that each address should count as one account instead of counting the members in each. Some properties have an owner but also a renter inside so it limits the amount of accounts so a property of 200 units really need 400 account usage to account for the actual owner and the renters. Review Source R Reviewer Site Administrator Used the software for: Less than 1 year ### "Great product, great team!" April 1, 2026 5.0 I'm very happy with the transition and the product. I was able to be up and running within a few weeks, and able to map our member list within the HOA Express template and upload into the appropriate member categories. Pros HOA Express has been an easy transition for us and the customer service team has been excellent. They walked us through each step on the website and the learning curve was minimal. It's been a good value for the subscription price and I have to say one of the best features is that they helped migrate our current website over to HOA Express. I am very satisfied with the product and the service. Cons As with any platform, there are a few work arounds. I have found that the customer service team has been readily available to assist. Review Source R Reviewer Manager-Owner Used the software for: 1-3 years ### "Great website functions for HOAs" May 19, 2026 5.0 I think overall, it’s a great website and I use it for all of my HOAs that I manage. We like the per directories too! Pros Customer service is great and the website is easy to use. Owners are able to upload photos of their community and share their pets on the pet directory! Cons It doesn’t connect with my current HOA software so that owners can view account balances. Also, there is a fee to process HOA payments. 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