# HOA Express Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HOA Express the right HOA solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161593/HOA-Express-HOA-Websites/reviews --- HOA Express 4.9 (42) [View alternatives](https://www.capterra.com/p/161593/HOA-Express-HOA-Websites/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of HOA Express Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews LR Lisa R Manager-OwnerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Owners are able to upload photos of their community and share their pets on the pet directory!“ May 18, 2026 RV Rosa V TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Our HOA transitioned to your platform last year to reduce costs, and we are very pleased with the result.“ May 1, 2026 BB Burt B Owner and PresidentManagement Consulting, Self-employedUsed the software for: 1-2 years. “The ease of use and the customizations available developing the website exceed my expectations.“ June 2, 2026 RV Rosa V TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Price, user friendly, great customer service, easy to follow "do-it-yourself" instructions in the 'Help' section of the website.“ May 1, 2026 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kevin A. Application Sales Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Easier than you think to deliver impact to your HOA" February 7, 2019 5.0 HOAE allows me to create and deploy a Single tool for all of our association business. I can post Board only documents, set up meetings and events, and even collect dues (maybe we will use that feature in the future?) from an easy to manage platform, for one super low price per annum. Pros HOAE makes it super simple to set up a community portal in minutes. They also make it easy to create a custom URL and pay for it included with their standard fees. Because they’re domain experts, they know I need pages for my monthly minutes, a member directory, and other resources that allow me to migrate all of our community’s legacy services onto 1 platform going forward. I’m impressed how easy their tool is to use to set up, design and deploy, including their self service knowledge base and live chat for those times when I was stumped. Their customer support and turn around time is impressive, too! Cons As a result of using commercial off the shelf software, our unique requirements for 1 minor item had to be updated to match what is offered in the platform. It’s not the end of the world, just an update to our business processes. Overall, the pros far outshine the cons. Review Source CG Cheri G. Community Association Manager Real Estate Used the software for: 1-2 years ### "HOA express Review" June 8, 2026 5.0 for the value the site it reality easy to use need faster repsonse times to questions. The staff when available is great and is always helpful. Pros Ease of Use, Payments, User Freindly, I like that commincation is made to be simple, need an area where tenants can join but only access certain areas. Cons Need new features, footer area, better payments features, Need a way to send out violations letters or other notices directly to homeowner. Alternatives considered [HOA Sites](https://www.capterra.com/p/10021299/HOA-Sites/) Reason for choosing HOA Express Better features, ease of use, Communication tools, etc Switched from [Stillio](https://www.capterra.com/p/180739/Stillio/) Easier to use, had the payments feature, ability to send out notifications and announcements, store documents, etc Review Source AE Amy E. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy and worth the effort initially" March 30, 2026 5.0 I have been impressed with the customer service and the overall interface I think once we get all of our land owners on board, it’s going to be a very slick system. Unfortunately, we have some technologically slow to adopt people. Pros That once it’s completely set up managing an HOA is so much easier!! I can’t wait until it’s all automated. It’s going to make my life so much easier and everyone that comes after me will have everything in one place no creating spreadsheets and members and keeping addresses an email straight. Cons Getting it all set up, but it wasn’t bad at all I had a couple of struggles and reached out to customer service a few times and they were great. Once I started getting a hang of it. It became much more easy. Alternatives considered [Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/) Reason for choosing HOA Express I chose HOA express because it was geared towards members and properties and payment needs Review Source Response from HOA Express April 2, 2026 Hey Amy, thanks for the flattering review and for choosing HOA Express! We’re excited to be able to help make managing your HOA easier! RV Rosa V. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Lands End Condominium Association-HOA Express Review" May 1, 2026 5.0 Our HOA transitioned to your platform last year to reduce costs, and we are very pleased with the result. The HOA Express representatives who assisted us were professional and patient. Their guidance was instrumental in helping our board members navigate the transfer process efficiently. Our HOA is very happy with the service provided by HOA Express. Pros Price, user friendly, great customer service, easy to follow "do-it-yourself" instructions in the 'Help' section of the website. Cons Website page templates have design and formatting limitations. Absence of template for board members to vote electronically. Alternatives considered [RunHOA](https://www.capterra.com/p/228279/RunHOA/)[Gladly](https://www.capterra.com/p/156723/Gladly/) Reason for choosing HOA Express Features, document storage, communication with homeowners Switched from [HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Looking for a website that would meet the association's budget Review Source Response from HOA Express May 6, 2026 Thanks, Rosa, we’re glad you’re enjoying our service! LR Lisa R. Manager-Owner Real Estate Used the software for: 1-2 years ### "Great website functions for HOAs" May 18, 2026 5.0 I think overall, it’s a great website and I use it for all of my HOAs that I manage. We like the per directories too! Pros Customer service is great and the website is easy to use. Owners are able to upload photos of their community and share their pets on the pet directory! Cons It doesn’t connect with my current HOA software so that owners can view account balances. Also, there is a fee to process HOA payments. Switched from [Google Sites](https://www.capterra.com/p/246647/Google-Sites/) It was hard to use and build. I did not like the functionality. Review Source Response from HOA Express May 19, 2026 Thank you, Lisa! We love that we get to be able to serve your communities, and we’re glad the pet directories bring joy! RS Rich S. Property Manager Real Estate Used the software for: Less than 6 months ### "Be like Nike, Just do it. Can I say that?" April 20, 2026 5.0 It's been a pleasure working with \[sensitive content hidden\] and the team to get everything set up. Any questions we have had \[sensitive content hidden\] has always answered super quick with the solution, not some of this "try this" or "try that" crap, they are straight, to the point, accurate, and correct in their solutions. Pros HOA-Express is super easy to use, it's intuitive User interface for both homeowners and admins makes it simple and professional. The thing I like the most is the access to hoa-branded email addresses. We plan to make committee branded email's also to speed up Architectural applications and other committee events. Cons We haven't set up the ability to make payments on the, it's not a con, it just makes me a little nervous because I don't know how it reports and work syet. Alternatives considered [CINC](https://www.capterra.com/p/143799/CINC-Systems/)[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/) Reason for choosing HOA Express Value for what we got, the custom email was a big selling point. Review Source Response from HOA Express April 21, 2026 Thanks, Rich! Our customer success champions truly are rockstars. Glad that you’re enjoying your HOA-branded email accounts, too! KK Kimberly K. President Real Estate Used the software for: 6-12 months ### "Great product! High recommendation " May 25, 2026 5.0 This has really made a difference. Not everyone has Facebook, which is where we shared info before. Now we can reach everyone. Pros It was so easy to set up our website and now we can communicate and provide quick access to HOA documents easily. Great value for the cost. Cons There weren’t any cons. They have anticipated needs and met them. Our only issue is getting our older members to participate. Alternatives considered [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Reason for choosing HOA Express It was easier to set up, met all our needs and had low cost. Review Source Response from HOA Express May 26, 2026 We’re thrilled to hear how much you’re enjoying our product! AN Ada N. Board Member Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy Transition, Easy registrations, Easy to Maintain" June 8, 2026 5.0 Great customer support, easy transition to HOA Express & Great value! Organizing pages and content is easy to learn. Very user friendly and functional. We have now 288 members with little to no problems with registrations. It was a easy process and we now have our community connected. Pros Easy Transition and Process! We had hundreds of documents we needed to transfer to our new site and HOA Express made it seamless and fast. This was the most daunting part of the process and they took care of it. Cons Some areas of customization can be improved to allow versatility and flexibility in organizing the site. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing HOA Express Price and ease, the name made me think it is specific to what I needed. Note; I selected BusyPaws because I had to make a selection, I don't even know who they are. Review Source PV Peter V. Secretary of Hamilton Pointe HOA Medical Practice Used the software for: Less than 6 months ### "I feel like a web designer with this almost perfect website. " May 8, 2026 4.0 as above. We had an IT person review many sites before purchase. He liked this one best except for the lack of an accounting feature. Pros The site is super-intuitive and staff help was only a few keystrokes away. With their help, getting all the homeowners into the system was easy and uploading documents, setting security parameters, etc. was seamless. I feel the yearly fee is more than reasonable for the service provided. We have not set up the bank account yet but should by the fall. Email blasts are a great feature to get information to our neighbors. Cons Many homeowners have stated they did not get the emails or the HOA Express updates. I suspect spam filters and wonder why I get so much obvious spam but this gets filtered unless looked for specifically. Would love an accounting feature and would spend another $100 for that. Review Source Response from HOA Express May 13, 2026 Hi Peter, we’re glad to hear you’re enjoying our platform, and we appreciate the feature suggestions! By the way, we’re happy to investigate emails not reaching some members—just reach out to our customer success team, and they can look further into it. JJ Jiehua J. Website admin Individual & Family Services Used the software for: Less than 6 months ### "Easy to use, modern design" May 20, 2026 4.0 Good, satisfied with what I get for the money I spend. I will recommend it to other communities. Support team is responsive. Pros Easy to navigate. It’s got a very modern outlook. My community likes the new site. Although partially because I injected a lot of custom CSS Cons Take too long to implement simple code changes. I’m a programmer, I had to inject a lot of CSS to make it easier to navigate for senior users. I think those are easy things to implement by HOA Express in the core. However, it’s taking too long for a feature request to be implemented. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The technology on the old website is too old Review Source Response from HOA Express May 22, 2026 Hi Jiehua, we’re glad you’re enjoying HOA Express and the support you’ve received! Regarding feature requests, although we already release updates at an industry-leading pace, with hundreds of open feature requests in our feedback portal, we have to be selective about which ones we implement. We use a careful prioritization process to do so. We’re about to wrap up a multi-year software stack modernization, though, which will further accelerate our ability to release new features and improvements! JJ Joel J. Used the software for: ### "Small 55 plus community loves it" April 19, 2017 5.0 As the web master (by default since I am a retired computer company program manager) for our very small 42 unit 55 plus condo community, we needed an easy to set up and use web site. HOA Express filled that need and more and for very little impact on our HOA dues. Most used pages are the community directory, calendar, blast communications and parking lot folders for our financial and committee reports. the community directory makes creating hard copy versions of the directory easy and greatly appreciated by older residents who are still happier using a "telephone book" to call their neighbors. The calendar makes condo community event posting easy and individuals who wish to reserve the club house post their claim to the resource there as well. Reaching all residents quickly is a snap with blast communications, and i have given privileges to all residents to use this feature. Finally, all legal and important documents are filed in folders on the web site for all residents to review if desired. I am only using a few of the features offered since our community is so small, but love the overall ease of use, and the positive impact it makes on our community. Review Source gE gary E. board member Non-Profit Organization Management Used the software for: Less than 6 months ### "Best, easiest, most user friendly and intuitive software i have ever used in 25 years of working wit" August 31, 2020 5.0 EASY EASY EASY Pros Best, easiest, most user friendly and intuitive software i have ever used in 25 years of working with websites and website software and fast as well Cons NONE!!!!!!!!!!!!!!!!! there are ZERO CONS, Reason for choosing HOA Express simple, easy to use, started using and never stopped Review Source RW Rich W. Website Admin Real Estate Used the software for: Less than 6 months ### "Great Place for HOA Documents" March 8, 2021 5.0 Pros We put or Rules and Regulations online as webpages for easy access along with other HOA documents. HOA Express made it easy for owners to register, select what personal information is seen by others and select what communications an owner wishes to receive. Easy to use. Easy to set up. Full featured. Cons Works well. No gaps in functionality for what we were looking for. Review Source bV betsy V. Used the software for: ### "best hoa software out there" April 22, 2017 5.0 I have been a user for over 3 years, and the quality and ease of use is top notch. The document storage feature is fantastic. the ability to restrict pages is also great. No complaints at all ever. Review Source JM Joanna M. Site Administrator Hospitality Used the software for: Less than 6 months ### "Great product, great team!" March 31, 2026 5.0 I'm very happy with the transition and the product. I was able to be up and running within a few weeks, and able to map our member list within the HOA Express template and upload into the appropriate member categories. Pros HOA Express has been an easy transition for us and the customer service team has been excellent. They walked us through each step on the website and the learning curve was minimal. It's been a good value for the subscription price and I have to say one of the best features is that they helped migrate our current website over to HOA Express. I am very satisfied with the product and the service. Cons As with any platform, there are a few work arounds. I have found that the customer service team has been readily available to assist. Alternatives considered [HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Reason for choosing HOA Express Price and ease of use made the decision for us. Review Source Response from HOA Express April 2, 2026 Thanks for the compliments, Joanna! We’re very proud of our customer success team and their commitment to ensuring our customers are well taken care of. We’re always here if you need help. Thanks for choosing HOA Express! DJ Danielle J. Property manager owner Real Estate Used the software for: 1-2 years ### " Excellent Website Platform for Our Communities" June 11, 2026 5.0 Our overall experience has been excellent. We use HOA Express for two properties, and it has made managing resident communication, forms, and community information much easier. The platform is user-friendly, reliable, and has been a great asset for our management team. We would definitely recommend it to other HOAs and condominium associations Pros What we like most is how easy it is to manage. We use HOA Express for two properties, and it has made resident communication, document sharing, and online forms incredibly simple. It helps us stay organized without needing a complicated website. Cons I think that each address should count as one account instead of counting the members in each. Some properties have an owner but also a renter inside so it limits the amount of accounts so a property of 200 units really need 400 account usage to account for the actual owner and the renters. Review Source BB Burt B. Owner and President Management Consulting Used the software for: 1-2 years ### "Amazing Customizations Tailored to the Development of your HOA Website!" June 2, 2026 5.0 My over all experience with HOA Express has been nothing short of amazing. I extend my unequivocal endorsement for HOA Express. Their customer service is excellent. I love that HOA Express follows up with a zoom call after the initial sign up to assist and answers any questions you may have during the setup phase of your website. Pros I am a licensed Community Association Manager in the State of Florida. I currently have three (3) communities that utilize HOA express as their HOA website host and domain. The ease of use and the customizations available developing the website exceed my expectations. Cons As an owner of a community association management company, I wish HOA Express can offer specific website customizations for my company so that I could utilize them for my business website. Review Source Response from HOA Express June 3, 2026 Thanks for the glowing review, Burt! It’s brightened our team’s day! ST Sy T. Community Association Manager Real Estate Used the software for: 1-2 years ### "Community Association Manager / Associate" June 11, 2026 4.0 Overall a fantastic site that allows us to keep everything organized for homeowners and keep records of submissions. Pros Being able to house all important documentation and communication features that the platform offers. Cons We have communities that want to purchase as many text messages as they would like rather than being capped. Some people like texting alerts more than emails. Review Source DM Dan M. Owner Information Technology and Services Used the software for: Less than 6 months ### "HOA Express" April 11, 2025 5.0 The team from HOA Express has been great. They are very knowledgeable about the product and extremely responsive. Their onboarding team brought guidance that was very helpful in setting up our website. Pros Overall the suite of capabilities is strong and met all of our needs at a very reasonable price. I felt comfortable working in the product very quickly. Cons I think the page editor could be more robust. Form routing capabilities are somewhat limited. It would be nice to have more flexibility in page design options. Alternatives considered [TownSq](https://www.capterra.com/p/179206/TownSq/)[HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Reason for choosing HOA Express HOA Express met all of our needs at a price within our budget. The HOA Express team was very responsive to our questions. Review Source JC Joe C. Treasurer Real Estate Used the software for: 6-12 months ### "Treasurer Ellesmere B Condominium Association" June 11, 2026 5.0 Excellent, would recommend it to someone considering HOA express for their condominium association website. Pros Easy to get started setting up your new website. Most of the tasks you want to perform are fairly intuitive. The introductory session offered with one of their representatives was very helpful at showing the key areas to get started in. Cons There was nothing that comes to mind in particular that was least liked. Everything pretty much worked as expected. Review Source JT Jim T. Website manager Non-Profit Organization Management Used the software for: 1-2 years ### "HOA Express Best Value ever" September 15, 2021 4.0 They have the best customer service by far!!! They have a quick response with accurate information. They provide for a review of the website to ensure that it is professional looking to users. Pros Ability to quickly implement web pages, arrange pages in an order that is customized for our needs. Cons Some pages have a fixed format that can only be changed through HOA Express development. Reason for choosing HOA Express We were able to implemented a professional looking website in a quarter of the time it would have taken us to develop our own. The ongoing maintenance and hosting fee is substantially less than hosting our in house developed site. Review Source BV Bob V. Board member/web master Civic & Social Organization Used the software for: 2+ years ### "Outstanding all around" April 15, 2020 5.0 See my comments in Pros above Pros HOA Express is designed for community, home owners, condo owners, neighborhood, civic organizations. We are an organization of about 100 homeowners' on or near Dog Lake in Eastern Ontario Canada. Prior to using HOA, we had separate functional archaic membership files in spreadsheets, no way to take on-line payments, or event reservations. We came to use HOA after my experience in using it for our 58 member condo association in Florida. Having experience in using the software in 2 different settings has given me the ability to see the full strengths of the package. Finally, I can't say enough about the firms' customer service. They have both a chat and phone capability that is very responsive, friendly, and thorough in solving problems for users and turning experiences into training sessions. HOA has the best customer service operation i've ever dealt with. I highly recommend giving strong consideration to considering them as your membership organization software provider. Cons This is a small thing but the package is so rich in what it offers, it takes a while,especially since we don't use it every day, to get to be adept at using it. Another small thing is dealing with non Microsoft or Google software in it's member message text preparation function. However, we're working on learning Mark-up Reason for choosing HOA Express It's outstanding in it's strong design of serving membership organization's needs. It's like it was designed and written by a membership organization board member! Review Source VR Verified Reviewer IT Management Consulting Used the software for: 2+ years ### "Condo Community" June 8, 2023 5.0 The support,the software and the people have all been great to deal with. Pros We have used two other programs in the past and HOA Express is the easiest, full feature programs with great support. The learning curve is very short and ease of implenmentation is great! Cons We would love to change the landing page to a bit more modern scroll design and currently that is not an option. Review Source WL Wendy L. HOA Board Member Non-Profit Organization Management Used the software for: Less than 6 months ### "A Great Choice for our HOA site" August 29, 2018 5.0 Our HOA was still doing everything on paper. We needed a better way to build a sense of community, improve communication and save time and cost. We evaluated a handful of vendors who provide HOA website templates. Our choices were narrowed to 3: HOA Express, HOA Space and HOA Sites. From the beginning HOA Express stood out when you compared features for the price. The page templates provided everything we needed, they had unlimited document storage with some text messaging included in the subscription and the free trial made it very easy to see our site before we committed to a subscription. They even provide automated letter mailing which we aren't doing currently but hope to take advantage of in the future. Where HOA Express really stood out was with their support. I had some questions during our evaluation phase. My emails were always responded to within an hour. I received email tips during our trial phase that were always timely, including an offer to schedule a 1 on 1 consultation with a designer to ensure we were getting every advantage of the site. I took advantage of this and during our consultation, I had some questions the support person took back to the product team. She responded to me within a couple of hours of our consultation. One of those questions involved the product team making a change to add a link to a section of a page. Very responsive! Our site has been live now for 2 months and our residents love it. Pros \* A helpful website with good content so we could do a thorough evaluation of their platform. \* A very responsive support team who gives 1:1 assistance - more of a custom support experience without the high price tag of other custom web builders. \* Very easy to setup and use - in about an hour, we were up and running. \* Great value and functionality compared to other vendors in this space. Cons There are some limitations in the page templates, but the support team has been very helpful in answering questions about the pages and always shares our feedback with the product team who made quick changes to support our requirements in some cases. Review Source MP Michelle P. Admin Used the software for: Less than 6 months ### "HOA Express is THE BEST!!!" April 10, 2018 5.0 I can't say enough about HOA Express!!! Not only was it super easy to understand (and I'm not tech savvy), but the finished product is beautiful! Prior to our paid subscription, I had subscribed to "trial" periods for roughly 6 other HOA website templates. I was so impressed with the ease of use and the various options for creating unlimited pages within the website! What really hooked me was the fast response from IT!!! Their explanations to my questions are clearly spelled out, and many times include GIFs to support their explanation! With the help of HOA Express, we've been able to create a website that is clean, useful, and aesthetically pleasing! Our residents absolutely love the website!!! Honestly, HOA Express is far superior to any other HOA website template out there and I can see why they've been one of the premier HOA sites since 2011! Pros I can't say enough about HOA Express!!! Not only was it super easy to understand (and I'm not tech savvy), but the finished product is beautiful! Prior to our paid subscription, I had subscribed to "trial" periods for roughly 6 other HOA website templates. I was so impressed with the ease of use and the various options for creating unlimited pages within the website! What really hooked me was the fast response from IT!!! Their explanations to my questions are clearly spelled out, and many times include GIFs to support their explanation! With the help of HOA Express, we've been able to create a website that is clean, useful, and aesthetically pleasing! Our residents absolutely love the website!!! Honestly, HOA Express is far superior to any other HOA website template out there and I can see why they've been one of the premier HOA sites since 2011! Cons I seriously can't think of one! If you use HOA Express and find one, please let me know!!! I don't believe you'll be disappointed! 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