--- title: "Knit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Knit Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/161597/Knit/" page_type: "product" language: "en" --- # Knit Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Knit ## What is Knit? Knit People is a 100% Canadian, unified payroll + HR platform that puts your payroll on autopilot. Knit is the ideal solution for small-to-medium-sized businesses that want to save on admin costs while making compliance worry-free. Knit is the #1 choice for accounting firms throughout Canada that manage multiple businesses. We offer everything from employee self-onboarding, tax calculations and remittances, direct deposits, paid time off policies, custom field tracking, e-documents, and more. ## What is Knit used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Services](https://www.capterra.com/human-services-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 141 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 2% Starting price $6 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Payroll / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Knit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.knitapps.com&name=Knit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Knit 4.7 (141) VS. [4.9 (4,860)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $6 Other, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (141) Ease Of Use 4.9 (4,306) Value For Money 4.6 (127) Value For Money 4.8 (3,955) Customer Service 4.7 (126) Customer Service 4.7 (4,056) ## Knit alternatives [4.8 (3,965)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Deel](https://www.capterra.com/p/205015/Deel/) [4.9 (4,306)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205015/Deel/) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) [4.6 (1,524)](https://www.capterra.com/p/185859/RUN/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185859/RUN/) [View all alternatives](https://www.capterra.com/p/161597/Knit/alternatives/) ## FAQs about Knit Overview ### What problems does Knit solve? Knit solves time-consuming payroll administration, manual tax remittances, scattered employee records, and repetitive HR requests by combining payroll, PTO tracking, document storage, e-signatures, and employee self-service in one system. Small business owners, bookkeepers, nonprofits, and HR administrators benefit most from faster onboarding, fewer filing errors, and less back-and-forth over pay stubs and personal details. Answer based on 130 reviews Overview ### Which roles and teams benefit most from Knit? Knit is most used by small-business owners, presidents, founders, and other executives who need clear oversight of finances and daily operations. Bookkeepers, controllers, and accounting managers rely on it for payroll, bookkeeping, and reporting, while office and operations managers use it to streamline administrative workflows, coordinate teams, and keep records organized. Answer based on 140 reviews Overview ### What company size and industries is Knit built for? Knit is built primarily for small businesses, which make up 99% of reviewers, with accounting the leading industry at 20%. It also serves startups, SMBs, accountants, and bookkeepers, with additional use in information technology and services at 8% and construction at 7%, most often for payroll. Answer based on 141 reviews Features and Usability ### What are the key features of Knit? Knit includes core payroll and tax calculation features, with tax remittance, direct deposit, and year-end forms frequently discussed by reviewers. Common features include employee onboarding and employee self service through an employee portal, plus document management with electronic signature and reporting for payroll, time off, and employee records. Answer based on 80 reviews Pricing ### How much does it cost and what fees or limitations are included? Knit starts at $6/month for the Lite plan, plus a $39 base fee, with a 30-day free trial. Complete costs 8/month plus $39, and Concierge costs 25/month plus $299. Reviewers often call it good value for SMBs, though some disliked the monthly fees or found it overpriced. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Knit integrate with? Knit integrates with QuickBooks Online, QuickBooks Online Advanced, and Xero. Reviewer mentions center on accounting workflows, especially exporting payroll entries, reducing manual data entry, and supporting year-end reconciliation. QuickBooks Online and Xero are the main third-party platforms associated with Knit in the available integration data. Answer based on 22 reviews Getting Started and Support ### What training and onboarding options does Knit offer? Knit provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for feature review and setup. Answer based on 4 reviews Getting Started and Support ### What customer support options does Knit offer, and how do users rate the experience? Knit offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as easy to reach, fast, and helpful, with same-day or within-hours replies and quick issue resolution. Some reviewers note unclear email guidance, limited detailed online articles, and occasional delays or inconsistent help. Answer based on 67 reviews Employee management ### How well does Knit handle employee management? Knit simplifies employee management with self-service onboarding, profile updates, paystub access, and document signing in one place. Small business teams and payroll administrators like the time savings and privacy controls, though some mention login confusion, basic HR features, PTO tracking issues, and limits around pay groups or employee email changes. Answer based on 25 reviews ## Who uses Knit? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 17,833 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**58%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Knit supports all three features reviewers rate most important: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages on time, and track payroll data clearly, providing teams with the information they need to manage compliance and make informed payroll decisions. Payroll Management 4.7 (89) 64.04% of 89 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Direct Deposit 4.8 (101) 75.25% of 101 reviewers that rated this feature as important or highly important With this capability, you can pay employees quickly and conveniently, reducing paperwork and ensuring timely deposits. Reviewers appreciate the ease of setup, reliability, and user-friendliness, though some mention the lack of multiple account support and rare system failures. Payroll Reporting 4.7 (86) 61.63% of 86 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Employee Database 4.6 (42) 57.14% of 42 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Tax Compliance 4.7 (88) 64.77% of 88 reviewers that rated this feature as important or highly important Knit offers automated tax calculations, remittances, and reporting, helping you stay compliant with CRA requirements. Reviewers indicate it reduces stress, ensures accuracy, and eliminates manual tasks, with many valuing the peace of mind and timely submissions it provides. Self Service Portal 4.6 (73) 60.27% of 73 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Knit 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Direct Deposit: With this capability, you can pay employees quickly and conveniently, reducing paperwork and ensuring timely deposits. Reviewers appreciate the ease of setup, reliability, and user-friendliness, though some mention the lack of multiple account support and rare system failures. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Location: Manage and support multiple locations - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Knit offers automated tax calculations, remittances, and reporting, helping you stay compliant with CRA requirements. Reviewers indicate it reduces stress, ensures accuracy, and eliminates manual tasks, with many valuing the peace of mind and timely submissions it provides. - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Wage Garnishment: Automatically subtract garnishments from wages --- Get Advice We can help you find the software with the features you need. Features 4.5 (141) 4.5 Based on 141 reviews ## Pricing Value for money 4.6 (127) Free Trial [View pricing plan details](https://www.capterra.com/p/161597/Knit/pricing/) Lite $6.00 Other,Per Month It includes: - Autorun for Salaried - Compensation and Role History - CRA Remittances - Custom Administrative Permissions - Custom Employee Profiles - Customizable Employee Portal - Direct Deposit - Documents Management - Employee Database - Multiple Location Management - Multiple Pay Rates - New Hire Self-Onboarding - Payroll Calculations - Quickbooks Integration - Record of Employment (Roes) - Unlimited Deduction Type - Unlimited Income Types - Unlimited Pay Groups & Cycles - Xero Integration - Year-End T4s Complete $8.00 Other,Per Month It includes: - Autorun for Salaried - Compensation and Role History - CRA Remittances - Custom Administrative Permissions - Custom Employee Profiles - Customizable Employee Portal - Direct Deposit - Documents & E-Signatures - Documents Management - EHT Remittances - Employee Database - Mass Import Payroll Info - Multiple Location Management - Multiple Pay Rates - New Hire Self-Onboarding - Payroll Calculations - Quickbooks Integration - Record of Employment (Roes) - Time off: Balance Adjustments - Time off: Full-Cycle Policy Admin - Time-off: Requests + Approvals - Unlimited Deduction Type - Unlimited Income Types - Unlimited Pay Groups & Cycles - WCB - WSIB - WSIB Remittance Reporting - Xero Integration - Year-End T4s Concierge $25.00 Other,Per Month It includes: - Autorun for Salaried - Compensation and Role History - CRA Remittances - Custom Administrative Permissions - Custom Employee Profiles - Customizable Employee Portal - Documents & E-Signatures - Documents Management - EHT Remittances - Employee Database - Managed Payroll Compliance Audit - Managed Payroll Run - Mass Import Payroll Info - Multiple Location Management - Multiple Pay Rates - New Hire Self-Onboarding - Quickbooks Integration - Record of Employment (Roes) - Time off: Balance Adjustments - Time off: Full-Cycle Policy Admin - Time-off: Requests + Approvals - Unlimited Deduction Type - Unlimited Income Types - Unlimited Pay Groups & Cycles - WCB - WSIB - WSIB Remittance Reporting - Xero Integration - Year-End T4s Value for money 4.6 (127) 4.6 Based on 127 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (126) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (126) 4.7 Based on 126 reviews ## User reviews Overall rating 4.7 Based on 141 reviews Filter by rating 5(108) 4(28) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent NS Nathan S. owner Recreational Facilities and Services ### "Not worth the price. Terrible support. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 26, 2025 Terrible. Just one issue after another, and often the "support" team were the ones causing issues. They would give wrong information, or just not listen to what the issues were and it would make it worse. Pros Not much to be honest. The onboarding process is confusing and not well supported, the running of payroll and getting reports is clunky. Cons Their customer support is terrible. They told me wrong information, and ended up leading me down the wrong path for submitting payroll, and then they left me hanging and basically said you have to figure it out yourself. The whole point of paying for payroll software is so I don't have to deal with it myself. It's overpriced, terrible support, and very clunky software. I gave them two seasons of trying to make it work. Not worth the money or effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Thank you for your detailed feedback, Nathan it offers valuable insights that help us continually refine our services. As a regulated money services business, Knit must adhere to strict FINTRAC requirements during onboarding to ensure full compliance and security, which can involve additional time and documentation, especially for initial setups; since your experience, we've strengthened our support with additional dedicated resources and expanded team training to provide more accurate, proactive, and responsive guidance. AN Anonymous User Construction Construction ### "Meh...you can do a lot better than Knit" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 July 25, 2025 Frustrating! Also seem to have minimal evolution in their product since I began using it. You would expect new features, improvements to existing ones, etc. Not with Knit. Pros Cloud-based, good security, easy to manage employees, ROEs are easy. It does most of the core things you would expect well enough. Cons Unreliable support staff. Over promise, under deliver. When you get them engaged they are confident but frequently provide timelines and their own self-imposed deadlines to fix things and they go AWOL. Lots of glitchyness generating reports. Hard to confirm that a payroll will balance before uploading to accounting software. Timeoff management is not good. Cannot get notifications to work. No integration with MS Teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Thank you for taking the time to share your experience with us. We appreciate you bringing these concerns to our attention. Over the past year, we have strengthened our internal processes and service standards to improve responsiveness, accountability, and consistency in how client issues are handled. We also take a careful approach to product updates to avoid disrupting client workflows, while making ongoing improvements to core functionality based on usage insights and client feedback. MT Matt T. Accountant Restaurants ### "Better than QBO Payroll" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 14, 2025 It was a nice switch from quickbooks. Having multiple available wage rates was absolutely necessary for this company and it was a great help. Pros We switched from quickbooks payroll to knit as we outgrew what quick books could offer and it is was quite streamline. It was easy to input historical year data as we switched mid-year. It is great that Knit submits taxes for us and that you can file ROE's through knit rather than having to create and ROE web account. Cons It would be nice if the manual entry payroll would calculate the employer portion themselves since it is just a direct calculation rather than having us have to input and calculate ourselves. It seems like it could be possible as Knit normally calculates this themselves while processing regular payrolls Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We outgrew what qbo could offer the company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GM Gina M. Payroll Manager Food & Beverages ### "Knit is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2025 Overall experience now that I have a experience with the software is great and very happy with Knit. Pros Very user friendly for payroll processing for small business but has all the bells and whistle to deal with complexities. Love the help articles they are extremely helpful and easy to follow. Customer Support team is also a plus, they are very helpful and patient. Year end processing is also very straight forward and I absolutely love the reminder emails for payroll processing this is a great support! Cons Although understandably needed the 2FA is annoying. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Michael B. Executive Officer Real Estate ### "Knit Payroll system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 6, 2025 limited experience with Knit but seems reliable and mostly user friendly Pros Can access current employees and history anytime from anywhere Cons can't track banked time for salary workers Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Andrea A. Operations Manager Import and Export ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 Love working with it. Easy to navigate and onboard new employees. Pros I find Knit very user friendly. The support team is really easy to reach if there are questions. Cons It is hard to get detailed information online with more intricate questions. The FAQ page is pretty basic so you need to email their support team. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed something more in-depth as the company grew with automatic pay and remittances Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Stephane P. President Construction ### "Love having everything in the cloud. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 6, 2025 It works well, is reliable and easy to navigate. Pros All documentation is available at all times, including from mobile. Cons No great review and progress tracking for our team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Julie W. Bookkeeper Construction ### "Bookkeeper" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 3, 2025 I've been very happy with Knit. When I've needed tech support, they've been very helpful. Pros The overall user friendly aspect. When I need to change something it's pretty simple. Cons Onboarding is a bit tricky sometimes where banking is concerned. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Abby A. Account manager Retail ### "Account Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2024 Very easy program to use. Technical support are great , friendly and on point and fix any issues right away.\[sensitive content hidden\] from support has been a great help on assisting me with any issues. Pros Easy to use website, you can use the app. Easy to navigate. Technical support was fast to resolve problems. Cons I have no complaints about knit. Everything is perfect Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TA Tamer A. Owner Restaurants ### "great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2024 The setup was incredibly easy, and their user interface is clean and intuitive, making it easy to navigate even for someone without a payroll background. The team at Knitt is incredibly responsive and always willing to help whenever I have questions or need assistance. Pros great professional and easy to use. staff are very helpful Cons here are a few areas where I think Knitt Payroll could improve. For one, while the platform is generally easy to use, some of the more advanced features could benefit from additional guidance or video tutorials. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/161597/Knit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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